BT (British Telecom)

BT (British Telecom) Outage Report in Truro, Cornwall, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Truro come from postal codes TR1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Truro, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Truro, Cornwall, England 11/04/2025 17:05

November 04: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Truro, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Falmouth, Newquay, Truro, Redruth and Camborne.

Loading map, please wait...
City Problem Type Report Time
United KingdomFalmouth Internet
United KingdomNewquay Internet
United KingdomTruro E-mail
United KingdomRedruth Internet
United KingdomCamborne Internet
United KingdomTruro E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • kneebone1961 David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    @bt_uk If you could fix the fault on the local exchange that would be great!

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • paulbeevers71 Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • Exculturobur124 Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England

    @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Gethno1 Gethin Williams (@Gethno1) reported

    @bt_uk Soooo? A resolution to our problem would be nice.

  • lochs_and_glens lochsandglens (@lochs_and_glens) reported

    @bt_uk @BTMurrayfield @Scotlandteam Now fix my broadband.

  • EmmaJonesGB Emma Ransome💕 (@EmmaJonesGB) reported from Balderton, England

    @bt_uk Hey, wondering if you can help at all. The new router solved the issue but for the last 2mths its been worse than ever & having to turn the router on & off / reset set the apps etc daily which is starting to cause an issue with my job connection as work from home. Any advice?

  • myringsonfire Justin Lim (@myringsonfire) reported

    Never known an internet connection drop so much as @VodafoneUK home broadband tried most now and they may not be the cheapest but @bt_uk definitely the best for connection shame still have months to go for contract end date

  • ChibiLongy KITT 🏳️‍🌈 | Odio 👹 (@ChibiLongy) reported

    @bt_uk Terrible internet service. Can’t wait for fibre to be installed to my house.

  • Kevla1978 Kev Allen (@Kevla1978) reported

    How ******** is he MOM, **** shouldn't have been on the pitch, biased ***** @btsport

  • Reciproca1 Reciprocal (@Reciproca1) reported

    @btsport Thank you for ceasing screen mirroring from April. Even now there is so much lag when watching the matches on the screen (mirrored from phone with the fastest WiFi) @Apple did the same by slowing down phones. Well done, you have lost another customer. #FACup #ShameOnYou

  • Andrewcjones86 Andrew Jones (@Andrewcjones86) reported

    @soph_united94 @btsport Is it deliberately this bad? Maybe so no pubs cast it because everyone would be throwing their pints at the wall if their coverage did this.

  • EamonnJames Mister E (@EamonnJames) reported

    Poor from the @btsport commentators. Mina pulled out of the header despite making contact with the ball as he thought he was getting kicked in the face. That goal should never be allowed to stand imo.

  • PetersNick Nick (@PetersNick) reported

    Avoid @bt_uk at all costs, terrible service! Signed up 2 weeks ago for broadband and TV and was told I would be connected withing 3 days. 2 weeks later still not connected due to "admin errors". Engineers don't work weekends so now have to wait....please avoid.