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BT (British Telecom)

BT (British Telecom) Outage Report in Truro, Cornwall, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Truro, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Truro, England

The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Helston, Redruth, and Truro.

CityProblem TypeReport Time
Camborne Internet 17 days ago
Helston E-mail 1 month ago
Redruth Internet 1 month ago
Truro Internet 1 month ago
Camborne E-mail 2 months ago
Camborne Phone 2 months ago

Community Discussion

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BT (British Telecom) Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • AllenXL
    Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • AllenXL
    Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • covecaterer
    Cove Catering (@covecaterer) reported from Saint Agnes, England

    Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

  • paulbeevers71
    Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • andy11mac
    Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • DomKent
    Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • kneebone1961
    David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

  • Exculturobur124
    Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England

    @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

  • tomtolkien
    Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • falmouthmarc
    Marc Elliott (@falmouthmarc) reported from Falmouth, England

    @bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me

  • Omodon
    Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England

    @bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • ruthpwasb
    Ruth Pudney (@ruthpwasb) reported from Porthtowan, England

    Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • dave_dental
    Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • sophiehellyer
    Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • AllenXL
    Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • deeavfc88
    Damien (@deeavfc88) reported

    @TheVillaTalk_ @btsport He will never be a successful premier league manager unless he looses his player ego and drops his love in for Liverpool, now I know he was a ledgend but doing events and attending games at anfield whilst villa manger is wrong

  • zippydjh
    David H (@zippydjh) reported

    @btsport How can I have too many streams open when I am only switching channels? Your service is pathetic!

  • CWR0E
    Cam (@CWR0E) reported

    This commentary is so bad #BTsport

  • mazymixer
    Simon Walkden (@mazymixer) reported

    @bt_uk I've been on a message chat for 2 hours now and I want someone to just speak to me. This is pathetic service!

  • aleckslobz
    @alecks_lobz (@aleckslobz) reported

    @CFCPys @btsport We should never sell Mudryk like Hazard

  • CPickleTweets
    👻⚡️SPARKS⚡️👻 Chris Pickle (@CPickleTweets) reported

    @bt_uk Why does my hybrid never seem to connect?

  • artsngrafts
    Megz 💫 (@artsngrafts) reported

    We’ve had such an awful time with @bt_uk; crappy internet, so many engineers round & usually just left to it. Thank you to Rochana at your company though, BT. A lot of you could learn from her! She’s raised a complaint, sending out another engineer & letting us leave if needs be.

  • NuTfielDRobErT
    Robert (@NuTfielDRobErT) reported

    @ShedHender @btsport I was saying that to my young lad, awful stuff to listen too

  • jasonsoutham
    Jason Southam (@jasonsoutham) reported

    @bt_uk feel really let down by @bt_uk as waited 25 mins to answer call. Then couldn't help and didn't seem bothered. Shame

  • Jpmistry
    Jitesh Mistry (@Jpmistry) reported

    BT Sport need to take a leaf out of BBCs book and offer alternative commentary so viewers dont have to suffer listening to Steve McManaman and his awful commentating #LIVCHE @btsport @btsportfootball