BT (British Telecom) outages and service status in Truro, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Truro, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- Internet (40%)
- Phone (40%)
- Wi-fi (20%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Truro, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Truro, England
The most recent BT (British Telecom) outage reports came from the following cities: Redruth, Camborne, Truro, and Newquay.
| City | Problem Type | Report Time |
|---|---|---|
 Redruth
|
Phone | 14 days ago |
|
Camborne
|
Internet | 14 days ago |
|
Redruth
|
Phone | 14 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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DJ (@KernowDeej) reported from Bugle, England@thfcbarnaby @thespursweb Matchday streaming with paying the club is the way it will be in the future, none of this Sky, BTSport, Amazon ****, will be direct to the club
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Naked Solar (@naked_solar) reported from Newquay, EnglandBeing told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet
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Tom Tolkien (@tomtolkien) reported from Newquay, England@bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.
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Andrew MacCreadie (@andy11mac) reported from Newlyn East, England@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
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Marc Elliott (@falmouthmarc) reported from Falmouth, England@bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me
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Uggs (@dave_dental) reported from Saint Erme, England@bt_uk so much for superfast I’m down to dial up speeds!
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Allen Horrod (@AllenXL) reported from Probus, England@bt_uk when the customer emails, just ignore them !
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Sally Bourton (@SalBourton) reported from St. Mewan, England@GordonMichell @btbusinesscare @bt_uk I have, they're the problem sadly. Every year I swear never to deal with them again. This year I've kept to my word and BT have now lost all our business lines, broadband and mobile.
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Paul Beevers (@paulbeevers71) reported from Helston, England@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Naked Solar (@naked_solar) reported from Newquay, England@bt_uk If you could fix the fault on the local exchange that would be great!
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Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England@bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.
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Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
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Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk Fine. You have just lost another customer.
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CousinJackCameHome 〓〓 (@FalmouthSeaside) reported from Falmouth, EnglandGood grief @bt_uk if you call, text or email me one more time to remind me you're installing broadband this week, your engineer will get a phone inserted sideways. This is harassment: I'm receiving calls texts and emails every day. Stop already. Very p*ssed off customer.
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Allen Horrod (@AllenXL) reported from Probus, England@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
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Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
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Cove Catering (@covecaterer) reported from Saint Agnes, EnglandHi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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MartinⓂ VOTE FOR CHANGE (@smeemartin) reportedDay 364 with no broadband , @bt_uk still can’t be arsed to provide any actual service, just what passes for customer service these days, a useless AI pathetic response.
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nicolas mcmillan (@herbie963) reported@bt_uk People only resort to X when traditional methods of communication show themselves to be totally inadequate. All routes appear to lead to international call centers who do not understand the issues at hand.
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Kevin Fowler (@KevinF1311) reportedSo I’ve had a BT landline since 1986 and broadband since 2002, but my renewal cost for broadband 900 Mb was £78.99 but after conversation £60.99, although a new customer can get it for £38.99. Ever felt like you are being ripped off.Awful customer service @bt_uk
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Vijay Nathwani (@vijaynathwani) reported@bt_uk you cut customer services , phones Broadband and no one can advise after 4 days what services will be reinstated. After 30+ years of loyalty your staff advise us to leave as they cannot be bothered to take the pressure and answer questions on shocking service @bt_uk .
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Jacki (@SportyOsteo) reported@bt_uk can you please update me as to when the phone lines will be back up and running in SS177BW No 149 has my elderly relative without a phone line and no communication for over 12 days. She has a help line that obviously works off your system. Many thanks. Jacki
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Leo Goile (@AussieBunyip) reported@bradbutterworth @bt_uk @BTGroup Ahh somethings never change.
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Ramnish Kalsi (@ramnishkalsi) reported@bt_uk you have one of the worst set top boxes ever. Keeps glitching and restarts on its own. I was told it was WiFi issue but connecting via Ethernet plugs that you provided hasn’t fixed it. I am in a contract - what ar my options ? I don’t want to go to the ombudsman (yet).
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MartinⓂ VOTE FOR CHANGE (@smeemartin) reportedI’ll tell you what, @bt_uk do not muck around, when their internet goes down, it really goes down, 4 or 5 days, no problem for them, they can do that on a regular basis and frequently do🤬🤬🤬
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John (@palacejohn) reported@bt_uk Incorrect. Tried but the same useless system. Finally successful by using option to leave BT. Straight through to a human being, strange how loss of customers is more important than giving good service.
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Janey Sinnett (@JaneyJaney77) reported@bt_uk what is going on with btinternet? I can’t access my emails, currently in a lengthy queue for online help