BT (British Telecom)

BT (British Telecom) Outage Report in Truro, Cornwall, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Truro, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Truro, Cornwall, England 10/17/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Truro, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Redruth, Camborne, Truro and Newquay.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedruth Internet
United KingdomCamborne Internet
United KingdomTruro E-mail
United KingdomNewquay E-mail
United KingdomHelston Internet
United KingdomHelston Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • Omodon Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England

    @bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • covecaterer Cove Catering (@covecaterer) reported from Saint Agnes, England

    Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

  • Exculturobur124 Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England

    @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • paulbeevers71 Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • kneebone1961 David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • falmouthmarc Marc Elliott (@falmouthmarc) reported from Falmouth, England

    @bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulSmi57207589 Paul Smith (@PaulSmi57207589) reported

    @bt_uk 3 ways to stop online hate: 1. Unsubscribe / stop subscribing to The United Stand. 2. Report incitement, vile and derogatory language. 3. Social media platforms should ban service users who encourage online hate.

  • AlexRed00561762 alexRed (@AlexRed00561762) reported

    @England @bt_uk @BukayoSaka87 Wtf. Pickford was by far MOTM

  • nigelbushell2 Bushy (@nigelbushell2) reported

    Well @bt_uk have lived up to expectations again today, took the day off but engineer called to say he can't fix our broadband as they have cut off our landline and given it to another property! Been waiting for Fibre order since 29th March still no sign of that! Awful service

  • PhilBur76917612 Phil Burns (@PhilBur76917612) reported

    @bt_uk hi I applied for the role of customer advisor and I am wondering how my application is progressing I’ve logged in to my account but am unable to find any updates could you help ?

  • coledizzlecolin Colin (@coledizzlecolin) reported

    @bt_uk I’m a BT mobile customer

  • AmeliaHappyrock Amelia Gladstone (@AmeliaHappyrock) reported

    @bt_uk no WiFi for two days...while we’re all working from home. Very inconvenient and resolution time keeps getting delayed. No one on the phone can help us. It good enough.

  • P_Hamilton P_Hamilton (@P_Hamilton) reported

    Despite original order placed April 14th, 89 yo mum today moved to new flat with no phone line, so medical alert system doesn’t work. Thanks BT and Openreach – top service….@bt_uk @OpenreachHelp @WeAreOpenreach

  • fm_playz stannersplayzFM (@fm_playz) reported

    @lollujo @bt_uk @ASUS I have no problems with the home hub. Been a customer for 5 years and I have no issues with them . Different story with BT TV lol

  • carweeklymag Carweekly (@carweeklymag) reported

    @btbusinesscare after 14 years I cancelled my business broadband for a number of reasons. The absolutely horrendous customer service that I experienced. Now that I have cancelled I phone to get a refund for money owed to me. My old account no longer exists 😠

  • RobKerr32 Rob Kerr - I'm NOT a Robot (@RobKerr32) reported

    @lucifersangel56 @Luisa47132714 @bt_uk I'm not paying extra for call screening, I used to play along then hang up abruptly or like you, give them a mouthful but it just wound me up. A relative will text me with "plug in your landline" as it's cheaper, only time I use it.