BT (British Telecom) outages and service status in Truro, England

Problems in the last 24 hours in Truro, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Truro, England

The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Helston, Redruth, and Truro.

City	Problem Type	Report Time
Camborne	Internet	22 days ago
Helston	E-mail	1 month ago
Redruth	Internet	2 months ago
Truro	Internet	2 months ago
Camborne	E-mail	2 months ago
Camborne	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 7 minutes ago from Camborne, England

  @bt_uk Move service. But with a delay as we were waiting for our house to be built.

• 
  Allen Horrod (@AllenXL) reported 11 minutes ago from Probus, England

  @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

• 
  Sophie Hellyer (@sophiehellyer) reported 11 minutes ago from Saint Agnes, England

  @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

• 
  David Kneebone (@kneebone1961) reported 11 minutes ago from Perranarworthal, England

  @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 15 minutes ago from Camborne, England

  @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

• 
  Paul Beevers (@paulbeevers71) reported 17 minutes ago from Helston, England

  @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 20 minutes ago from Camborne, England

  @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 23 minutes ago from Camborne, England

  @bt_uk Fine. You have just lost another customer.

• 
  Allen Horrod (@AllenXL) reported 23 minutes ago from Probus, England

  @bt_uk when the customer emails, just ignore them !

• 
  Allen Horrod (@AllenXL) reported 25 minutes ago from Probus, England

  @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 26 minutes ago from Camborne, England

  @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

• 
  Allen Horrod (@AllenXL) reported 27 minutes ago from Probus, England

  @bt_uk no customer service as usual !

• 
  Old Cranleighan 124 (@Exculturobur124) reported 30 minutes ago from Falmouth, England

  @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

• 
  Dominic Kent 💻📱 📝 (@DomKent) reported 39 minutes ago from Saint Columb Major, England

  @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

• 
  Allen Horrod (@AllenXL) reported 41 minutes ago from Probus, England

  @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

• 
  Marc Elliott (@falmouthmarc) reported 42 minutes ago from Falmouth, England

  @bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me

• 
  Andrew MacCreadie (@andy11mac) reported 45 minutes ago from Newlyn East, England

  @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

• 
  Tom Tolkien (@tomtolkien) reported 47 minutes ago from Newquay, England

  @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

• 
  Uggs (@dave_dental) reported 50 minutes ago from Saint Erme, England

  @bt_uk so much for superfast I’m down to dial up speeds!

• 
  Cove Catering (@covecaterer) reported 56 minutes ago from Saint Agnes, England

  Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack (@Jack97539183) reported 3 minutes ago

  @bt_uk Worst service error charge me for engineer visit even thou fault was outside house. Piss take. Definitely leaving when contract ends.

• 
  Sarah Hartles 🌻 (@Twooaksfarmtoo) reported 3 minutes ago

  @arthistorynews @bt_uk What worries me is the lack of phone in a power cut, we have very little mobile signal and rely on a wifi boost box so with no power we could have nothing! Am going to go and listen to the you and yours now!

• 
  Alice Ridgway (@alicejridgway) reported 9 minutes ago

  Final update - got @bt_uk WiFi on 13th Sept. So took them a month. But it was so slow it was unusable. So after all that I've now switched to @virginmedia. Who took only 3 days for kit to arrive and everything to be up and running. So much faster in all senses

• 
  Ian P (@IanPsDarkCorner) reported 10 minutes ago

  @SketchLisa @BTCare It'll take them a month for someone to go "oops" and press the right option on a dropdown menu. Welcome to broadband "support". :\

• 
  Ants (@helloitsants) reported 12 minutes ago

  .@BTCare BT why are you removing @wchannel from your offering ?! I’m so angry. I just bought a new package in order to get @wchannel and now you send out a lovely email to all customers with W under “you can’t get these channels any more”. Um so can I cancel please?

• 
  𝔸𝕞𝕪 🌸 (@x_Amy_Turner_x) reported 14 minutes ago

  @JohnLewisRetail who do I contact in regards to an issue with phone/broadband? Paid my bill and you’ve cut off my phone line 🙄. I knew I should have stuck with @bt_uk

• 
  80sdarrell (@80sdarrell) reported 15 minutes ago

  @bt_uk I am expecting a call from Peter around midday with an update from the help desk. No one from an escalation team has been in contact.

• 
  Katie Humphreys (@hovemonkey) reported 15 minutes ago

  @WeAreOpenreach @bt_uk Now the order placed in June is sounding like I cannot have my fibre broadband put in until December and all i get time after time is sorry sorry sorry its openreach we (bt) cant help it. But the problem is is that i cannot go to anyone else at all

• 
  Look, Listen & Learn (@WYSIW) reported 16 minutes ago

  @SketchLisa @BTCare I do hope this sort of problem is not indicative of 2024 when all UK phones will only use Broadband. As it is you will not be able to use one in the event of a power cut, and I don’t see the point of battery backup when the IP repeater box in the street looses power too.

• 
  Stratford Town Walk (@StratfordWalks) reported 18 minutes ago

  @bt_uk Can you help. Our broadband is poor & it’s difficult running a business. Fibre is in our small private road (watched as Openreach dug up the road) & most neighbours have it. BT are saying that Openreach haven’t updated the system to say fibre is present so am unable to order it