BT (British Telecom) Outage Report in Truro, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Truro, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Helston, Redruth and Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Internet | |
| Helston |
||
| Redruth |
Internet | |
| Truro |
Internet | |
| Camborne |
||
| Camborne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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Andrew MacCreadie
(@andy11mac) reported
from
Newlyn East, England
@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Marc Elliott
(@falmouthmarc) reported
from
Falmouth, England
@bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me
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Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
@bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.
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Sally Bourton
(@SalBourton) reported
from
St. Mewan, England
@GordonMichell @btbusinesscare @bt_uk I have, they're the problem sadly. Every year I swear never to deal with them again. This year I've kept to my word and BT have now lost all our business lines, broadband and mobile.
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Cove Catering
(@covecaterer) reported
from
Saint Agnes, England
Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Tom Tolkien
(@tomtolkien) reported
from
Newquay, England
@bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
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Ruth Pudney
(@ruthpwasb) reported
from
Porthtowan, England
Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
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Dominic Kent 💻📱 📝
(@DomKent) reported
from
Saint Columb Major, England
@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Davies
(@ripinmypants) reported
@bt_uk issues with broadband ? ll13 ? Mines down
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Sagar Lungiwala
(@sagarlungi) reported
@btbusinesscare you really need to streamline your process. 21 days and counting still my phone/broadband not working😫
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James Crossley
(@CLETUSVANDAM12) reported
from
Shotton, Wales
@bt_uk How in gods name do I cancel the sports Pass?. I only wanted it for 1 month. Yet I've been charged another 25 pound ?? !!
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Penny Beesley
(@BeesleyPenny) reported
@bt_uk As a business customer I am appalled with the customer service we have received from BT for over a year we have not been able to use our handset and have been passed from one csr to another and with no resolution whilst still holding up our end of the contract
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James Crossley
(@CLETUSVANDAM12) reported
@bt_uk I've tried this. It says add pass. NOT cancel subscription. I payed 25 pound for 1 month ONLY, But it keeps renewing. I can't cancel because it only says "add pass" ??
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Simon Pillinger
(@simonpillinger) reported
@bt_uk I've managed to connect at work on my phone, but not on any of my devices at home. I have a minihub, but to reiterate, that isn't the product I'm paying for and am no nearer to a resolution than when you disconnected me on 18/10, 2 weeks before my move date.
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#EndSWAT #EndSARS #EndPoliceBrutality
(@chukwuka_vpp) reported
@bt_uk do I need to report you to @Ofcom ? U rolled over my previous contract and charging me for services I have not demanded. Isn't that blatant theft? I need the add on service cancelled today and extra charges refunded.
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Liesl
(@LiesleyWiesley) reported
@bt_uk please explain why your engineer didn’t turn up yesterday to fix my broadband issues and then after arranging another appointment for this morning it is once again cancelled by you! I’m sick of talking to robots and need this resolved ASAP!
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NWR Birchy7
(@NWR_Birchy7) reported
@bt_uk @ripinmypants I also have issues on ll13 cannot connect to the internet at all
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Snah Bhatti
(@SnahBhatti) reported
@bt_uk @BT how long would it take for me to get internet from you? @Plusnet have let me down massively!