BT (British Telecom) Outage Report in Truro, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Truro, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Falmouth, Newquay and Redruth.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
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| Camborne |
Phone | |
| Camborne |
Wi-fi | |
| Falmouth |
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| Falmouth |
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| Newquay |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
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Cove Catering
(@covecaterer) reported
from
Saint Agnes, England
Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
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Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
@bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
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Andrew MacCreadie
(@andy11mac) reported
from
Newlyn East, England
@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
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Ruth Pudney
(@ruthpwasb) reported
from
Porthtowan, England
Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Tom Tolkien
(@tomtolkien) reported
from
Newquay, England
@bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.
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Marc Elliott
(@falmouthmarc) reported
from
Falmouth, England
@bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Dominic Kent 💻📱 📝
(@DomKent) reported
from
Saint Columb Major, England
@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline Barber
(@CazBar2012) reported
@bt_uk elderly mother changed 2 BT last month hoping 4 better customer service. Unasked u changed her number. Has called numerous times - always spks to kind sympathetic ppl who tell her it can be resolved but then never call back or sort out the problem. V distressed now
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jared982
(@jared9821) reported
@Plusnet I'd like to cancel my subscription to BTSport. I signed up to this online. Can I cancel it online too? I don't see a link on the website.
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Darren
(@Darren60101124) reported
@MichaelBensonn @btsport Are you sure Frank, Tyson said the same about AJ but when the fight got close he **** himself and ran. BTW Arbitration result was apparently known weeks ago, why string us on
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Ghost Face
(@ghostface_2) reported
@MichaelBensonn @btsport When Triller don’t wanna know..., you know you got a problem... they could smell the desperation 😜
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Pádraig Coyle
(@PXCoyle) reported
@bt_uk Hello, are there any deals available to my son (and me, I suppose) if I refer him to BT as a new customer? Many thanks.
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Chris Powlay
(@BoroYouths) reported
@bt_uk can you tell@me if there is any outages in the ts10 area? The checker says not but half the area here saying they’re having issues with anything phone line related
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Hippy Nomad
(@NewAgeBluesJams) reported
******* disgusting that @SkySports or @btsport never showed the @JoshTaylorBoxer fight in the UK, and the lack of promoting for it in the UK was disgusting as well. Scandalous. Yet Sky will show Floyd Mayweather fighting a bum who is 0-1 in boxing. ******* joke.
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Danielle Hehir
(@danihehir) reported
Do not use @bt_uk! They are honestly the worst company I have ever come across. Left a home run business without internet for the past week and hasn't even tried to offer any alternative or offered any help!
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Tabzy
(@oxidizingagent) reported
@bt_uk Hi BT! Your phone line suggested I tweet you instead. We had an engineer visit to install broadband today and he said he couldn’t move our socket until after 29th May. He asked us to call back and rearrange another visit to do so. Please help?
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TTNeb
(@ZH956) reported
@bt_uk I appreciate a survey needs to take place to assess what needs to be done but for your company's website to state there are no issues when there clearly is an issue is extremely unhelpful.