BT (British Telecom) outages and service status in Truro, England

Problems in the last 24 hours in Truro, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Truro, England

The most recent BT (British Telecom) outage reports came from the following cities: Truro, and Redruth.

City	Problem Type	Report Time
Truro	Internet	19 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

• 
  Tom Tolkien (@tomtolkien) reported 2 minutes ago from Newquay, England

  @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

• 
  Jake Kimpton (@jakekimpton) reported 8 minutes ago from Penryn, England

  @bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 16 minutes ago from Camborne, England

  @bt_uk Move service. But with a delay as we were waiting for our house to be built.

• 
  Old Cranleighan 124 (@Exculturobur124) reported 19 minutes ago from Falmouth, England

  @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

• 
  Polgooth Inn (@Polgooth_inn) reported 21 minutes ago from St Mewan, England

  @btbusinesscare I have had BTNet installed on the 2nd March but it is still not working properly. I get internal bills sent to me threatening switching me off. So much for the 6 hour fix

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 25 minutes ago from Camborne, England

  @bt_uk Fine. You have just lost another customer.

• 
  Andrew MacCreadie (@andy11mac) reported 26 minutes ago from Newlyn East, England

  @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

• 
  Sophie Hellyer (@sophiehellyer) reported 31 minutes ago from Saint Agnes, England

  @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

• 
  DJ (@KernowDeej) reported 33 minutes ago from Bugle, England

  @thfcbarnaby @thespursweb Matchday streaming with paying the club is the way it will be in the future, none of this Sky, BTSport, Amazon ****, will be direct to the club

• 
  Allen Horrod (@AllenXL) reported 35 minutes ago from Probus, England

  @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 42 minutes ago from Camborne, England

  @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

• 
  Sally Bourton (@SalBourton) reported 45 minutes ago from St. Mewan, England

  @GordonMichell @btbusinesscare @bt_uk I have, they're the problem sadly. Every year I swear never to deal with them again. This year I've kept to my word and BT have now lost all our business lines, broadband and mobile.

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 47 minutes ago from Camborne, England

  @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

• 
  Cove Catering (@covecaterer) reported 49 minutes ago from Saint Agnes, England

  Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

• 
  Ruth Pudney (@ruthpwasb) reported 53 minutes ago from Porthtowan, England

  Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport

• 
  Allen Horrod (@AllenXL) reported 54 minutes ago from Probus, England

  @bt_uk when the customer emails, just ignore them !

• 
  CousinJackCameHome 〓〓 (@FalmouthSeaside) reported 55 minutes ago from Falmouth, England

  Good grief @bt_uk if you call, text or email me one more time to remind me you're installing broadband this week, your engineer will get a phone inserted sideways. This is harassment: I'm receiving calls texts and emails every day. Stop already. Very p*ssed off customer.

• 
  David Kneebone (@kneebone1961) reported 57 minutes ago from Perranarworthal, England

  @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

• 
  Naked Solar (@naked_solar) reported 57 minutes ago from Newquay, England

  Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet

• 
  Dominic Kent 💻📱 📝 (@DomKent) reported 58 minutes ago from Saint Columb Major, England

  @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jessica (@Jessica67669786) reported 46 seconds ago

  @ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?

• 
  Amy Lou (@Lashes_N_Ink) reported 10 minutes ago

  @bt_uk why do your representatives feel it is ok to hang up on elderly customers? I’ve been helping my nan with internet, told 2 different stories, didn’t show up on installation date, then told can’t do it because of careline, £95 offer revoked. Disgusting behaviour!

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 10 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  Kenta (@nemurikyosirou) reported 14 minutes ago

  @bt_uk If you cannot resolve this here/via DM, issue a "Deadlock Letter" immediately so I can take this case to the Communications Ombudsman.

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 15 minutes ago

  @bt_uk It's useless if you can't check the number is the number of the person... It's just a hindrance for the customer that gives absolutely zero security.

• 
  Nikki Anderson (@NikkiOsbor4715) reported 15 minutes ago

  @bt_uk OVERCHARGED by this awful company again.... emailed them...no response, telling me on twitter to phone them and wait for hours for the phone to be answered. Contract up soon cannot wait awful company. GIVE ME MY MONEY BACK how can you overcharge me 🤬🤬

• 
  Asif Rana (@HounslowParking) reported 19 minutes ago

  @bt_uk I'd like to know why your business broadband so called service, can only compound its utter uselessness with skyscraper level brain numbing stupidity? I thought @vmbusiness was utterly indescribably ****, until you came along. You literally make them look like geniuses.

• 
  Simon Smith (@Simoncitizen) reported 20 minutes ago

  @Rainmaker1973 This is how it used to be. Honestly we are going backwards. The #digital age is #buckling. I have a problem with my landline. The digital service on #X can not solve it so I have to write a snail mail letter to @bt_uk

• 
  Ian Robson (@GFX2001) reported 20 minutes ago

  The BT 2 factor Authentication Login is rubbish!! Each Time you receive the Passcode Via Email it fails to login. It only works if you get it sent to your phone!! Asked for Help from Support but they only say Download the BT App, which is unusable and provides zero help @bt_uk

• 
  Ste (@stepho2k1) reported 23 minutes ago

  @bt_uk why is your sales team pushing an elderly person with parkinsons to sign up for a new service. I will be calling tonight to sort this. Not happy