BT (British Telecom) outages and service status in Truro, England

Problems in the last 24 hours in Truro, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Truro, England

The most recent BT (British Telecom) outage reports came from the following cities: Redruth, Camborne, Truro, and Newquay.

City	Problem Type	Report Time
Redruth	Internet	9 days ago
Camborne	Wi-fi	14 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

• 
  Tom Tolkien (@tomtolkien) reported 1 minute ago from Newquay, England

  @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

• 
  Andrew MacCreadie (@andy11mac) reported 2 minutes ago from Newlyn East, England

  @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

• 
  Sophie Hellyer (@sophiehellyer) reported 6 minutes ago from Saint Agnes, England

  @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

• 
  Naked Solar (@naked_solar) reported 7 minutes ago from Newquay, England

  Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet

• 
  Allen Horrod (@AllenXL) reported 11 minutes ago from Probus, England

  @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

• 
  Old Cranleighan 124 (@Exculturobur124) reported 16 minutes ago from Falmouth, England

  @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

• 
  Ruth Pudney (@ruthpwasb) reported 30 minutes ago from Porthtowan, England

  Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport

• 
  Jake Kimpton (@jakekimpton) reported 31 minutes ago from Penryn, England

  @bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.

• 
  Sally Bourton (@SalBourton) reported 32 minutes ago from St. Mewan, England

  @GordonMichell @btbusinesscare @bt_uk I have, they're the problem sadly. Every year I swear never to deal with them again. This year I've kept to my word and BT have now lost all our business lines, broadband and mobile.

• 
  Uggs (@dave_dental) reported 35 minutes ago from Saint Erme, England

  @bt_uk so much for superfast I’m down to dial up speeds!

• 
  Cove Catering (@covecaterer) reported 36 minutes ago from Saint Agnes, England

  Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

• 
  Dominic Kent 💻📱 📝 (@DomKent) reported 36 minutes ago from Saint Columb Major, England

  @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 38 minutes ago from Camborne, England

  @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

• 
  Allen Horrod (@AllenXL) reported 39 minutes ago from Probus, England

  @bt_uk when the customer emails, just ignore them !

• 
  DJ (@KernowDeej) reported 41 minutes ago from Bugle, England

  @thfcbarnaby @thespursweb Matchday streaming with paying the club is the way it will be in the future, none of this Sky, BTSport, Amazon ****, will be direct to the club

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 45 minutes ago from Camborne, England

  @bt_uk Move service. But with a delay as we were waiting for our house to be built.

• 
  Dermot O Callaghan (@Omodon) reported 46 minutes ago from Quintrell Downs, England

  @bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 49 minutes ago from Camborne, England

  @bt_uk Fine. You have just lost another customer.

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 49 minutes ago from Camborne, England

  @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

• 
  Allen Horrod (@AllenXL) reported 49 minutes ago from Probus, England

  @bt_uk no customer service as usual !

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Smith (@Smicer999) reported 3 minutes ago

  @bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?

• 
  Richard Pont (@richard_pont) reported 11 minutes ago

  Hugely frustrated by @bt_uk ad @BTGroup call centre when trying to renew my broadband. I am told that existing customers can get unlimited landline mins for £12pm but only the new customers price of £18pm is coming up as an option. No one in the call centre knows why. No solution

• 
  Anne Optimi-City (@AnneMurawski) reported 11 minutes ago

  @btbusinesscare I need to pay our bill. Can't log in. You have added a new security requirement. A passcode. When I enter it I get an error message "Bad Request - your browser sent a request that this server could not understand" Tried chat - held on 30 minutes. 1/2

• 
  John Davis (@chartjohn30) reported 13 minutes ago

  @bt_uk As a Broadband customer of 16 yrs I have been very pleased to access inclusive hotspots when other services are not available. Yesterday I tried to use one. Put in user and passw, fine, but... (1/4)

• 
  Alison 🇬🇧🇬🇧🇬🇧 (@alitaymack) reported 14 minutes ago

  @bt_uk And I am ready to slit my wrists!!! Out tv box is not working so we have no TV since this afternoon

• 
  TINA MOORE (@Sassytrip88) reported 16 minutes ago

  @NickyHayesPhoto @bt_uk Im having same problem no email access and terrible signal & no one helps not even the robot🙄😡 Hope you have better luck

• 
  Berni (@BikerBerni) reported 17 minutes ago

  @HooverMouse @bt_uk I spent nearly 2 hours on the 'phone being passed,after a long wait, to one person after another, only to be told there was no problem! Been going on for days.

• 
  Scooby Miller (@Ragingtaxpayer) reported 19 minutes ago

  @bt_uk Fibre down again in G13, getting sick of this. Ever since you jumped in with EE the service has been garbage. Sick of paying you people good money for crap internet.

• 
  Tom Chapman 🐀 (@TomChap) reported 21 minutes ago

  @bt_uk I recently left BT broadband in March. Is it ok for me to cancel the DirectDebit?

• 
  Aaron Law (@AaronLaw92) reported 26 minutes ago

  @bt_uk hello my account is completely broken, still cannot login - says access denied!