BT (British Telecom)

BT (British Telecom) Outage Report in Truro, Cornwall, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Truro, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Truro, Cornwall, England 10/16/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Truro, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Redruth, Camborne, Truro and Newquay.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedruth Internet
United KingdomCamborne Internet
United KingdomTruro E-mail
United KingdomNewquay E-mail
United KingdomHelston Internet
United KingdomHelston Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • kneebone1961 David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • jakekimpton Jake Kimpton (@jakekimpton) reported from Penryn, England

    @bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • paulbeevers71 Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    @bt_uk If you could fix the fault on the local exchange that would be great!

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • Polgooth_inn Polgooth Inn (@Polgooth_inn) reported from St Mewan, England

    @btbusinesscare I have had BTNet installed on the 2nd March but it is still not working properly. I get internal bills sent to me threatening switching me off. So much for the 6 hour fix

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SolidusSnake95 Danny (@SolidusSnake95) reported

    @bt_uk I will DM you but do NOT give me the same old normal BT response denying responsibility when it's clearly a BT issue. Widespread issue at that.

  • TheJokersWild10 Martin Withnall (@TheJokersWild10) reported

    @bt_uk For a few weeks, I'm staying with my eldery parents whom have renegotiated a broadband with BT. I have never witnessed such an unprofessional lousy service they have received from BT. I would not recommend BT; they are a disgrace. The events have made my father ill

  • ItsSabrinaa Sabrina (@ItsSabrinaa) reported

    @bt_uk your services are appalling!!!!!! The amount of issues I am getting AND I’m paying nearly £70 for what???

  • Nigeishere Nige (@Nigeishere) reported

    @eman_js @bt_uk Do not leave Sky for BT, that's a mistake you will regret. Poor equipment and shocking Customer Service.

  • coom2005 Steve Coombes (@coom2005) reported

    How bad is this referee? @btsport #MUFC

  • ItsSabrinaa Sabrina (@ItsSabrinaa) reported

    Guys we got a whole new internet set up from @bt_uk as our previous one was slow as hell and this upgraded one is not any better HOW?

  • Trapshifts k (@Trapshifts) reported

    @bt_uk Second day in a row my internet has been terrible - tried calling customer service earlier on today and got cut off and wasn’t called back

  • Abbas1998_ ☠️Nabs☠️ (@Abbas1998_) reported

    @TheSnakeDocTV @bt_uk @OpenreachHelp That’s not too bad 🤔

  • TheJokersWild10 Martin Withnall (@TheJokersWild10) reported

    @bt_uk Yes, I will do. First, BT has one final chance to sort the problem at 9am today. I will wait until after that. I won't hold my breadth though. All your marketing is very nice, shame your service does not have the same passion.

  • Justsum32062003 Justsumguy (@Justsum32062003) reported

    @spencern07 @bt_uk Awww jeez is that an agents ein? That should never ever be given out as it's a security breach as it's used for log in purposes... Someone's getting in trouble