BT (British Telecom) Outage Report in Truro, Cornwall, England
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The latest reports from users having issues in Truro come from postal codes TR1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Truro, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Redruth, Falmouth, Newquay and Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Redruth |
Internet | |
| Falmouth |
Internet | |
| Newquay |
Internet | |
| Truro |
||
| Redruth |
Internet | |
| Camborne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
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Jake Kimpton
(@jakekimpton) reported
from
Penryn, England
@bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.
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Andrew MacCreadie
(@andy11mac) reported
from
Newlyn East, England
@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Naked Solar
(@naked_solar) reported
from
Newquay, England
Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet
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Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
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Naked Solar
(@naked_solar) reported
from
Newquay, England
@bt_uk If you could fix the fault on the local exchange that would be great!
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Dominic Kent 💻📱 📝
(@DomKent) reported
from
Saint Columb Major, England
@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
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Tom Tolkien
(@tomtolkien) reported
from
Newquay, England
@bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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GJ
(@JeffGJeff) reported
@bt_uk you've made my elderly parents swap home landlines (copper wired) for some running off WiFi. They don't work. They've repeatedly asked for help & told you'll do everything to resolve, but each person you send, tell them it's not their area of expertise. They are stressed.
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Bruce Gorrie
(@bsgorrie) reported
Hey @bt_uk my broadband is down for the second successive evening. If I am forced to watch council telly again tonight I am going to be very upset
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Chloe 🌟
(@ChloeWatkinsG) reported
@bt_uk paying nearly £60 per month to have WiFi in one room. After 1.5 hours on the phone, the best your employees could offer was for us to pay MORE money (£25 extra per month) to get WiFi that we are already paying for? We are paying a premium to get substandard service.
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Thomas Aske
(@Taske1) reported
@btbusinesscare @OpenreachHelp 5 times you have sent an engineer instead of a planner. That’s 25 hours of wasted time and a 5 month delay in install. I have never heard of such terrible organisation from such a massive company. What’s going on?!
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Computer Rescue Ltd
(@KentITsupport) reported
Absolute joke of a company @bt_uk . Here we are another 5 days later and STILL NO INTERNET, no follow up, no customer care call, nothing. How on earth are you even still in business? Honestly, if there is a telecoms company out there that can assist, please feel free to contact.
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Tony Reed Bruntwood
(@BigTonyReed) reported
2 days lost so far waiting for @bt_uk to turn up for an appointment to fix phone and broadband. 10 days with no service and different excuses each time. It's the hope that does you :) never thought I would be thankful for freeview.
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Rogerio Linica
(@RogerioLinica) reported
@bt_uk I am sorry too, but this don’t solve the problem and is not a excuse for make her wait for calls or visits from @BTGroup that failed to many times.
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Rocky
(@roxannevanessaa) reported
@bt_uk has the worst customer service I’ve ever experienced. I cannot wait to leave this awful company 😭
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Catherine the ANA
(@ANA2RVN) reported
@CPD_Solutions @wendyjnevins @bt_uk Really sorry you’re having all this trouble Wendy 😞
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Thomas Aske
(@Taske1) reported
@btbusinesscare I’ve already cancelled the order, I just wanted you to know how **** the service is.