BT (British Telecom) Outage Report in Truro, Cornwall, England
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The latest reports from users having issues in Truro come from postal codes TR1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Truro, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Redruth, Falmouth, Newquay and Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Redruth |
Internet | |
| Falmouth |
Internet | |
| Newquay |
Internet | |
| Truro |
||
| Redruth |
Internet | |
| Camborne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
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Cove Catering
(@covecaterer) reported
from
Saint Agnes, England
Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
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Dominic Kent 💻📱 📝
(@DomKent) reported
from
Saint Columb Major, England
@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
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Tom Tolkien
(@tomtolkien) reported
from
Newquay, England
@bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.
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Ruth Pudney
(@ruthpwasb) reported
from
Porthtowan, England
Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Marc Elliott
(@falmouthmarc) reported
from
Falmouth, England
@bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
@bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Andrew MacCreadie
(@andy11mac) reported
from
Newlyn East, England
@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Mackay
(@racheljmackay) reported
Thanks @BTGroup @bt_uk for sending YET ANOTHER letter addressed to my DEAD father. Even though we have changed it multiple times. Even though I have already had to raise a complaint to get it 'sorted'. I would say I'm so angry I could cry, but seeing my dad's name did that!
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Ali L 96.5%
(@Alichat66) reported
@witherjay @bt_uk Thank you! It's a problem unfortunately further down the line & not our router as it was reported before we knew there was a fault.
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Sue
(@Suzy_floozy21) reported
@bt_uk do not be conned into using BT digital voice - service is appalling and doesn’t work regularly - phone lines often not available / nightmare when you need to urgently call you GP and no way of doing so
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Ross Edmonds
(@rossedmonds44) reported
Just to add, it was @bt_uk that did the install for the new build as well, so they’re fixing their own problems
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Bad4Business
(@BusinessBad4) reported
@CitizensAdvice @bt_uk We want to find out how to start litigation against BT. Our company is larger than 10 employee's so the ombudsman refuses to deal with us. It's like we haven't got anywhere to turn and BT are a law unto themselves. Is this something you can help with?
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Ali L 96.5%
(@Alichat66) reported
@witherjay @bt_uk It's the whole area which is down so somewhere further up the line unfortunately.
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Brian Beattie
(@BrianBeattie5) reported
@bt_uk @MarcusRashford @EmmaRaducanu Sincerely hope people get off this young girls back, she has a talent but is young, we should be encouraging her, supporting her. It was the media that catapulted her into this situation yet wash there hands when this happens. Support her long term not for a “ tomorrow’s headline
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Charley Wright
(@WrightWright1) reported
@bt_uk is your service down in Bow, London, E3? Really problematic if so for me, when will it be fixed?
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Perry Timms 💙
(@PerryTimms) reported
@OpenreachHelp - I'm now into my 7th week with no service into my home (where I also run my business from) with constant missed & failed appointments to connect me. @bt_uk customer teams are really trying to help me but they're at the mercy of your failed service proposition.
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Zoe Oughton
(@travelzoe) reported
from
Blackawton, England
@nat_alia93 @SkyUK @bt_uk I left them because the only way to get the price down was me threatening to leave them, they have no loyalty for customers who have been with them like me for 11 years before I left!!! Whereas New customers got great deals ?!