BT (British Telecom) outages and service status in Truro, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Truro, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi, E-mail, and Internet.
- Wi-fi (50%)
- E-mail (25%)
- Internet (25%)
The latest reports from users having issues in Truro come from postal codes TR1 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Truro, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Truro, England
The most recent BT (British Telecom) outage reports came from the following cities: Redruth, Camborne, Truro, and Newquay.
| City | Problem Type | Report Time |
|---|---|---|
 Redruth
|
Internet | 7 days ago |
|
Camborne
|
Wi-fi | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Jake Kimpton (@jakekimpton) reported from Penryn, England@bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Allen Horrod (@AllenXL) reported from Probus, England@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
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Andrew MacCreadie (@andy11mac) reported from Newlyn East, England@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
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Allen Horrod (@AllenXL) reported from Probus, England@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Paul Beevers (@paulbeevers71) reported from Helston, England@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Polgooth Inn (@Polgooth_inn) reported from St Mewan, England@btbusinesscare I have had BTNet installed on the 2nd March but it is still not working properly. I get internal bills sent to me threatening switching me off. So much for the 6 hour fix
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk Fine. You have just lost another customer.
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Uggs (@dave_dental) reported from Saint Erme, England@bt_uk so much for superfast I’m down to dial up speeds!
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Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
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Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
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FrankieSaysRelax #oafc (@boundaryblue) reported from Newquay, EnglandAbsolutely ******* hate that @btsport Just coz Isak scored he gets the MOTM. Utter nonsense. Weak, piss poor punditry. Dan Burn has been absolutely outstanding all game. Solid as a rock #LIVNEW #NEWLIV
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DJ (@KernowDeej) reported from Bugle, England@thfcbarnaby @thespursweb Matchday streaming with paying the club is the way it will be in the future, none of this Sky, BTSport, Amazon ****, will be direct to the club
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England@bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.
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Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
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Ruth Pudney (@ruthpwasb) reported from Porthtowan, EnglandAnyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
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Cove Catering (@covecaterer) reported from Saint Agnes, EnglandHi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Berni (@BikerBerni) reported@HooverMouse @bt_uk I spent nearly 2 hours on the 'phone being passed,after a long wait, to one person after another, only to be told there was no problem! Been going on for days.
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Mert (@mertisbrilliant) reported@bt_uk Around 9am this morning my fttp connection went down (amber light on the hub) and has not yet come back up. I'm based in Aberdeen. Is this a known issue and do you have an ETA for restoration of service?
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Scooby Miller (@Ragingtaxpayer) reported@bt_uk Fibre down again in G13, getting sick of this. Ever since you jumped in with EE the service has been garbage. Sick of paying you people good money for crap internet.
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Richard Pont (@richard_pont) reportedHugely frustrated by @bt_uk ad @BTGroup call centre when trying to renew my broadband. I am told that existing customers can get unlimited landline mins for £12pm but only the new customers price of £18pm is coming up as an option. No one in the call centre knows why. No solution
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tha Movement Noize Production (@JumaMhlanga) reported@bt_uk I suggest you call me because your customer service is vile, you all nice on the internet and disrespectful on the phone. Just had an outburst with one of your customers service Lavanya on business department. Train your staff
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grace hooper (@messalinahooper) reported@bt_uk what a shame , 2 weekends, 10 days of using your "service" and I've got yo watch about 4 hours tv, in total. Tried calling your helpline but it was a 90-minute wait
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JARVIS (@grantjarvis666) reported@bt_uk I have had possibly the worst internet from you over the past 4 years! I pay for 950mb and barely get 130mbps on a good day. Fobbed off every time I speak to customer service. Never again
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Chris Hill (@dochill82) reportedSo tell me @bt_uk: 1. Is this the excellent customer service you talk about being committed to? 2. Why was my account cancelled when you knew it didn’t come from me? 3. Why aren’t your customer service team bending over backwards to get me online again today?
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George Somerville (@geosomerville) reportedDear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!
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Dwain Driver (@TrainDriver1982) reportedIf @bt_uk tries to insist your router is broken (when actually the network is down) DO NOT accept their new router unless you enjoy your tv stream constantly buffering….