BT (British Telecom) Outage Report in Truro, Cornwall, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Truro, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Newquay, Camborne and Redruth.
| City | Problem Type | Report Time |
|---|---|---|
 Newquay |
Wi-fi | |
| Camborne |
Internet | |
| Redruth |
Internet | |
| Newquay |
Internet | |
| Redruth |
Internet | |
| Camborne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
-
Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
-
Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
-
Andrew MacCreadie
(@andy11mac) reported
from
Newlyn East, England
@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
-
Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
-
Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
@bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.
-
Ruth Pudney
(@ruthpwasb) reported
from
Porthtowan, England
Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
-
Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
-
Tom Tolkien
(@tomtolkien) reported
from
Newquay, England
@bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.
-
David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
-
Dominic Kent 💻📱 📝
(@DomKent) reported
from
Saint Columb Major, England
@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
-
Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
-
Marc Elliott
(@falmouthmarc) reported
from
Falmouth, England
@bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me
-
Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
-
Cove Catering
(@covecaterer) reported
from
Saint Agnes, England
Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
-
Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark Bunting
(@markjbunting) reported
@bt_uk Different hardware adds confusion to the user (VMX instead of Ans Machine) The list goes on migration is not the answer for this customer. You are letting her down
-
EL DUKO
(@tommadzi1) reported
@kylianhaaland @England @bt_uk Yet but he didn’t score so all of that is irrelevant, we need to stop babying the boy. He missed we move on no more clapping and ****.
-
Andrew Smith
(@andysmith1975) reported
@bt_uk I have received a hybrid connect but have very poor 4G signal here. I notice on the back there are what look like antenna connectors, what type of ariel could I use? Is it a TS9 connector?
-
Francesco Videtta
(@frankie_videtta) reported
@bt_uk He wasn’t telling me to factory reset. He says after every 7 days I need to shut the hub down for 5 minutes, which I find absurd (along with the analogy he gave). I’ve only been with BT about a month, it can’t be that the hub is overworked already!
-
Saumen Panda
(@SaumenPanda) reported
@bt_uk @ToInfra Hi Sharon, been through all these. Spent hours over phone with BT. Nothing really moved. Seems dead end. Second time in last 3 months facing major issues.
-
Richard Bowden
(@Tricky107) reported
@bt_uk It’s very slow already have halo but it’s up to the house that’s the problem uploading is 1 as is download and I pay through the nose
-
🇪🇺 Adam Clarke 🇪🇺
(@AdamClarke501) reported
@bt_uk Just received an email with a 12 month free subscription to The Athletic. I currently subscribe to it for £1/month until November. Can I run this offer alongside the one that ends in November? Or do I cancel that first?
-
[HM] Fire
(@Fireitup2k) reported
@bt_uk Absolute terrible service today, account issues galore that were not mentioned by the move team resulting in a botched installation
-
SJP 🦋🦊🦔🌳
(@earlythorn) reported
Told by my service provider @bt_uk to contact @OpenreachHelp via phone ...where you are directed to umpteen websites .. 🙄
-
Mark Bunting
(@markjbunting) reported
@bt_uk Phones (and an engineer visit) have been ordered today but that does not replicate what she currently has and is used to using. Also leaves her without a usable landline for at least 3 days. The best solution for her is to reverse the change.