BT (British Telecom)

BT (British Telecom) Outage Report in Truro, Cornwall, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Truro come from postal codes TR1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Truro, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Truro, Cornwall, England 02/18/2026 20:50

February 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Truro, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Truro, Camborne, Falmouth, Newquay and Redruth.

Loading map, please wait...
City Problem Type Report Time
United KingdomTruro Internet
United KingdomCamborne E-mail
United KingdomCamborne Phone
United KingdomCamborne Wi-fi
United KingdomFalmouth E-mail
United KingdomFalmouth E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • Exculturobur124 Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England

    @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • kneebone1961 David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • covecaterer Cove Catering (@covecaterer) reported from Saint Agnes, England

    Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • paulbeevers71 Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • falmouthmarc Marc Elliott (@falmouthmarc) reported from Falmouth, England

    @bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lee565744 Lee5657 (feat. Pitbull) (@lee565744) reported

    Anyone elses BT Sport crash on PlayStation 5? Mine will be all fine then randomly crash and fail to restart every 25 minutes or so. Very annoying and it's been happening since Christmas #BTSport #PS5 #FULTOT

  • realhamed Hamed Haddadi (@realhamed) reported

    @prof_j_mitchell @bt_uk An Engineer came last Friday afternoon to connect my dad's broadband, he went to the cabin on the street to check the cable, never appeared again, then we got a message saying there is a fault and they will come back 2nd Feb (yes last month!) :D still no news

  • Jlarlat1 Jav (@Jlarlat1) reported

    @GaryLineker @btsport @premierleague VAR has now robbed Fulham and West Brom of point. Bad offside decision against West Brom and a bad handball decision against Fulham. Corruption?

  • kokosd george doucanaris 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇾🇭🇺 (@kokosd) reported

    Glenn hoddle says "you sense spurs need a 2nd to win this". No **** sherlock we know we need a 2nd or 3rd goal to win games. We are spurs after all. #FULTOT #btsport

  • slmoore_ Sarah Moore (@slmoore_) reported

    So @bt_uk said Openreach would fix the internet by 10PM, I'm waiting.

  • shippo4179 David Ship (@shippo4179) reported

    @btsportfootball The word 'deliberate' always used to be quoted and often ignored...in this instance though its not deliberate it charges down a clearance and creates a goalscoring chance..so i'd still give it as a free-kick #FULTOT #btsport

  • i_Bill3l Bi (@i_Bill3l) reported

    @bt_uk Internet is down since forever. What the hell is going on??

  • McL___ Luke (@McL___) reported

    @ShaunMa69762058 @bt_uk I'm having a similar issue but with my email

  • AndrewD1553 Andrew Douglas (@AndrewD1553) reported

    @bt_uk I’ve been a customer for 3 months now. I have had absolutely no issues for over 2 months now after a few wobbles initially. I’m obviously very pleased - and wanted to thank the Twitter team (especially SharonK) who were really helpful when I did have activation issues.

  • TrueBlue_Mikey 𝐌𝐢𝐤𝐞𝐲 🏍 (@TrueBlue_Mikey) reported

    @MartinLipton @btsport Unbelievably flat response when @ChelseaFC scored, almost wet himself when Liverpool were on the attack Come on Martin - he’s as bad when Man U play Maybe Neville & Carragher are his hero’s or something- very poor