BT (British Telecom) Outage Report in Truro, Cornwall, England
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The latest reports from users having issues in Truro come from postal codes TR1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Truro, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Redruth, Falmouth, Newquay, Truro and Camborne.
| City | Problem Type | Report Time |
|---|---|---|
 Redruth |
Internet | |
| Falmouth |
Internet | |
| Newquay |
Internet | |
| Truro |
||
| Redruth |
Internet | |
| Camborne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
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Marc Elliott
(@falmouthmarc) reported
from
Falmouth, England
@bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
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Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Naked Solar
(@naked_solar) reported
from
Newquay, England
@bt_uk If you could fix the fault on the local exchange that would be great!
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Dominic Kent 💻📱 📝
(@DomKent) reported
from
Saint Columb Major, England
@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
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Tom Tolkien
(@tomtolkien) reported
from
Newquay, England
@bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.
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Andrew MacCreadie
(@andy11mac) reported
from
Newlyn East, England
@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Smudger
(@Smudger7404) reported
@bt_uk I’ll be honest I can’t fully tell. But of late our connection has been a little inconsistent which has been noticed as both my wife and I work from home on video conferences a lot. The damage could have been there a while though
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HP 💜
(@PollyCracker92) reported
@bt_uk @CultureCityJoe No this was a **** move - even LESS likely to buy your products if you’re at my door ramming it down my throat 🙄🙄🙄🙄🙄
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Claire
(@SpinkyBolante) reported
@bt_uk Why is my contract renewal so much more as a long time existing customer than the deal I'd get as a new one? I thought that sharp practice had stopped?
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BlackCountryBob 🐺💙
(@BlackCountryBob) reported
@GroovyLtd @btsport Cancelled my subs as I can’t stomach listening to McManaman, and I told them this when I called to cancel.
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Holly James
(@hollyj_writer) reported
@bt_uk Hi Colleen, we have managed to sort it thankfully. However, my upset remains at the poor consideration of the elderly and vulnerable by BT, which was my main point. It isn't acceptable.
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Sebastian Tombs 🏴🇬🇧🏴☠️
(@SimonTemplarGB) reported
After 'literally' spending hours with my ex-BT mate checking my wiring it turns out there was a line fault. I am now inordinately pleased to confirm the landline I never use, but is required for my Internet @bt_uk is working perfectly 🙄
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🇺🇦Dominic Patterson (he/him)🇺🇦
(@DocDomP) reported
@bt_uk I really don't understand a business model that doesn't promote loyalty. Our 2 year broadband contract has come to an end with a price hike (expected but still annoying) The best quote you can give us to stay with you is nearly £20pcm more than we get as a new customer
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Danielle ❤️
(@DanniLongx) reported
@bt_uk When can you fix a problem you’ve caused for two businesses with no phone line or broadband anymore, which is massively effecting our business!
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Struddles 💙💜💙
(@truddles76) reported
@bt_uk absolutely disgusting treatment today, new customer, already waited 48 hours for my broadband to kick in and now I have to wait till Monday for an engineer! People are now losing paid work due to your lack of customer care 😡😡😡
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Dharshini David
(@DharshiniDavid) reported
@bt_uk Cursory search reveals reports of such behaviour for a while - but doesn’t seem to have been clamped down on?