BT (British Telecom) outages and service status in Truro, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Truro, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- Internet (40%)
- Phone (40%)
- Wi-fi (20%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Truro, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Truro, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Truro, England
The most recent BT (British Telecom) outage reports came from the following cities: Redruth, Camborne, Truro, and Newquay.
| City | Problem Type | Report Time |
|---|---|---|
 Redruth
|
Phone | 15 days ago |
|
Camborne
|
Internet | 15 days ago |
|
Redruth
|
Phone | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
-
Allen Horrod (@AllenXL) reported from Probus, England@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
-
Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
-
Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk Fine. You have just lost another customer.
-
Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk Move service. But with a delay as we were waiting for our house to be built.
-
Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
-
Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
-
Allen Horrod (@AllenXL) reported from Probus, England@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
-
Polgooth Inn (@Polgooth_inn) reported from St Mewan, England@btbusinesscare I have had BTNet installed on the 2nd March but it is still not working properly. I get internal bills sent to me threatening switching me off. So much for the 6 hour fix
-
Ruth Pudney (@ruthpwasb) reported from Porthtowan, EnglandAnyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
-
Naked Solar (@naked_solar) reported from Newquay, England@bt_uk If you could fix the fault on the local exchange that would be great!
-
Jake Kimpton (@jakekimpton) reported from Penryn, England@bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.
-
Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
-
Allen Horrod (@AllenXL) reported from Probus, England@bt_uk when the customer emails, just ignore them !
-
Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
-
CousinJackCameHome 〓〓 (@FalmouthSeaside) reported from Falmouth, EnglandGood grief @bt_uk if you call, text or email me one more time to remind me you're installing broadband this week, your engineer will get a phone inserted sideways. This is harassment: I'm receiving calls texts and emails every day. Stop already. Very p*ssed off customer.
-
Cove Catering (@covecaterer) reported from Saint Agnes, EnglandHi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
-
Tom Tolkien (@tomtolkien) reported from Newquay, England@bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.
-
FrankieSaysRelax #oafc (@boundaryblue) reported from Newquay, EnglandAbsolutely ******* hate that @btsport Just coz Isak scored he gets the MOTM. Utter nonsense. Weak, piss poor punditry. Dan Burn has been absolutely outstanding all game. Solid as a rock #LIVNEW #NEWLIV
-
Naked Solar (@naked_solar) reported from Newquay, EnglandBeing told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet
-
Andrew MacCreadie (@andy11mac) reported from Newlyn East, England@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Jake (@jakehumphrys) reported@Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed
-
Mark Haynes (@IQuitMuskspace) reported@bt_uk Sorry but you really don't give a sh*t. You fekk up at every contact. Hopeless 'guides', rude, dismissive, unwilling to take ownership, never advise calls are recorded on call backs and now trying to charge me for a temporary fix!!! PATHETIC.
-
Scooby Miller (@Ragingtaxpayer) reported@bt_uk Fibre down again in G13, getting sick of this. Ever since you jumped in with EE the service has been garbage. Sick of paying you people good money for crap internet.
-
pete replica (@petereplica) reported@bt_uk Cut off my phone and net 1 week ago, instead of an upgrade. Got net back this week. Now I don't have a phone no. I can get no response from BT now. Customer of 50 years. Treated like filth. B'band speed 1/2 what is promised. Really appalling treatment.
-
Lisa Mackenzie (@lnmackenzie1) reported@bt_uk Utterly shambolic customer service at your hands. Trying to help a very elderly medically vulnerable customer whose land line and broadband have been cancelled. Hours and hours spent on the phone to no avail. Next stop complaint to the regulator and seeking media coverage.
-
Kirsteen Campbell (@KirsteenCampbel) reported@EE having a nightmare with your broadband again! You have been nothing but failed promises! I was moved over from @bt_uk I had no issues with them. How can I find out when my contact is up? Thanks
-
tha Movement Noize Production (@JumaMhlanga) reported@bt_uk I suggest you call me because your customer service is vile, you all nice on the internet and disrespectful on the phone. Just had an outburst with one of your customers service Lavanya on business department. Train your staff
-
Barbara Starkey (@brassbubs) reported@bt_uk when are you going to fix the BT app? For over a month now we have been unable to log on and access our account. Neither can we do it online. It's beyond a disgrace
-
Markie_mark (@markie_sumark) reportedDay 8, Landline Still doesn’t work and now not even any contact from @btbusinesscare Terrible for our business.
-
Si (@SimonHealey73) reported@bt_uk Your app doesn’t work, the speed checker is still not working and your bot keeps asking me the same question. I’ve had a fault logged since the 27th and the checker just keeps adding one day to it, with broadband well below guaranteed levels. It’s really poor.