BT (British Telecom)

BT (British Telecom) Outage Report in Truro, Cornwall, England

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The latest reports from users having issues in Truro come from postal codes TR1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Truro, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Truro, Cornwall, England 03/18/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Truro, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Helston, Redruth, Truro and Falmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamborne Internet
United KingdomHelston E-mail
United KingdomRedruth Internet
United KingdomTruro Internet
United KingdomCamborne E-mail
United KingdomCamborne Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    @bt_uk If you could fix the fault on the local exchange that would be great!

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • jakekimpton Jake Kimpton (@jakekimpton) reported from Penryn, England

    @bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet

  • paulbeevers71 Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • Exculturobur124 Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England

    @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • kneebone1961 David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • un27000 Un27000 (@un27000) reported

    @Syborzz @bt_uk @_crazyfoodluver Do you actually expect every problem to be fixed immediately? Life isn't like amazon prime. Wait until Friday. It's not going to kill you

  • AnnaGra65143872 Anne Graham (@AnnaGra65143872) reported

    @bt_uk Heard yet another neighbour had problems with the rudeness and aggression of staff doing the cable laying at the time BT severed my line. #BTDONTCARE

  • timmycb5 Timmy C (@timmycb5) reported

    Hey @bt_uk I'm trying to work out if I can have my BT tv in more than one room at a time, but I don't seem to get the option to add "extra room" despite having a fast enough internet. Any help?

  • jordandias Jordan Dias (@jordandias) reported

    Frustrating having had local network broadcast @MLB all season to get awful @MLBNetwork "International Broadcast" for the #WorldSeries on @btsport. Coverage and graphics are just awful.

  • Callywag119 Cal °o° 🎃👻 (@Callywag119) reported

    Once again, the shows I want to watch on @NetflixUK have disappeared but haven’t been removed. Netflix tell me it’s a @bt_uk problem. But nobody seems to fix it 🙄 @Netflixhelps

  • ryan2390 Ryan (@ryan2390) reported

    @bt_uk I am having issues with a route to @EveOnline servers. Your host 109.159.253.95 is showing approx 60% packet loss and an avg latency of 59ms. I appreciate I am not on an Ethernet service but this is still poor and sub-standard performance. Full WinMTR can be provided

  • robbieboyyd Robbie Boyd🎙 (@robbieboyyd) reported

    @bt_uk 3 times now Ash, now using my data. To follow instructions on app. Still getting nowhere, light on *** is blue but service is out of range.

  • thejewelbarrow Claire Barrow (@thejewelbarrow) reported

    @btbusinesscare when we report that you have cancelled our broadband in error, how can it possibly be part of the solution to cut off our phones as well? Not happy.

  • DadAndTheBrood Tom (@DadAndTheBrood) reported

    @bt_uk so internet has gone down, not the end of the world, I'll fire up the 4g mini hub that "guarantees" me internet, that also doesnt want to work and your offices closed at 9pm so cant even speak to someone to fix it. Why am I paying extra for this exactly?!

  • SophiaAmeliaUK Sophia Amelia (@SophiaAmeliaUK) reported

    @bt_uk cs is the worst Iv ever experienced. Took an extra £113 out of my account for ‘unreturned’ equipment (not true), then lied to me twice abt refunding after I begged and cried to them bc I have no money to even buy food til they refund me #heartless #terrible #wheresmymoney