BT (British Telecom) Outage Report in Truro, Cornwall, England
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The latest reports from users having issues in Truro come from postal codes TR1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Truro, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Helston, Redruth, Truro, Camborne, Falmouth and Newquay.
| City | Problem Type | Report Time |
|---|---|---|
 Helston |
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| Redruth |
Internet | |
| Truro |
Internet | |
| Camborne |
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| Camborne |
Phone | |
| Camborne |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Tom Tolkien
(@tomtolkien) reported
from
Newquay, England
@bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.
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Marc Elliott
(@falmouthmarc) reported
from
Falmouth, England
@bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me
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Cove Catering
(@covecaterer) reported
from
Saint Agnes, England
Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Dominic Kent 💻📱 📝
(@DomKent) reported
from
Saint Columb Major, England
@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Andrew MacCreadie
(@andy11mac) reported
from
Newlyn East, England
@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
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Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Howson
(@samhowson) reported
Atrocious customer service from @bt_uk - not had internet for a *month*! The provided @EE 4G box has now decided to no longer work either. @openreachhelp still nowhere to be seen...
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🌟STARJAMMER🌟 Lord Of The Gap
(@OtterMcK) reported
@bt_uk I switched email providers after the unilateral discontinuation because I can't trust a service that I can't rely on. Thanks.
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Tyrone
(@teeside2018) reported
Really disappointed with @bt_uk. It’s taken ages to receive a new hub, after not being able to get any internet off the old one, and now we’re in a situation where the new one is still not working. And now we’re calling up BT, and can’t get through, shocking. Going back to Virgin
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TheTimeWorkshop
(@TheTimeWorkshop) reported
@btbusinesscare I never resort to Twitter to make a complaint but I am now at the end of the road through all your normal methods. I spend 30 years in telecommunications and have never had such bad service. After 2 months of ping pong you’ve cut our lines completely. HELP!
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Colin Merritt
(@Merrittable) reported
@annharrison23 @bt_uk @EE They couldn’t transfer my family phone sims between themselves, but Vodafone had no problem taking on the contract!
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🌟STARJAMMER🌟 Lord Of The Gap
(@OtterMcK) reported
@bt_uk It also means there's some services, like the one in question here, where because of my learning difficulties I forgot to update the email address... and since you discontinued the service, I have no way to access them any more. This is a 9 year old game account that I've lost.
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CNN place
(@TheGamerChann12) reported
@bt_uk are absolutely donkeys. The company and the staff. Can't provide you wifi. No idea about the system they use Manager team leader and call handler all the are some. Call to say I can't help you Then threatened me to not get future service. Please cancel my contact 🙏🏽
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St Pauls Fire
(@C099i) reported
@bt_uk Wife’s got login details and she’s away, is there anything you can do?
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Joe & Donna
(@DJLiving_) reported
Very disappointed with @virginmedia We picked broadband & tv with plenty of channels and btsport. After some installation issues we got it all sorted but NOT THE DEAL WE REQUESTED. A number of WhatsApp messages and have gotten no where #annoyed #disgustingcustomerservice
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Tyrone
(@teeside2018) reported
@bt_uk The service is really bad, I can see from the complaints on here that I’m not the only one. I doubt the CEO or those in management can be bothered to actually improve the customer experience. I’ll be instructing my Mum to go with someone else. 30 minutes on the phone, no answer