BT (British Telecom) Outage Report in Truro, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Truro, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Redruth, Falmouth, Newquay and Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Wi-fi | |
| Redruth |
Internet | |
| Falmouth |
Internet | |
| Newquay |
Internet | |
| Truro |
||
| Redruth |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Naked Solar
(@naked_solar) reported
from
Newquay, England
Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
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Andrew MacCreadie
(@andy11mac) reported
from
Newlyn East, England
@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Dominic Kent 💻📱 📝
(@DomKent) reported
from
Saint Columb Major, England
@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
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Tom Tolkien
(@tomtolkien) reported
from
Newquay, England
@bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Jake Kimpton
(@jakekimpton) reported
from
Penryn, England
@bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.
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Naked Solar
(@naked_solar) reported
from
Newquay, England
@bt_uk If you could fix the fault on the local exchange that would be great!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mat Allwright
(@MathewAllwright) reported
@bt_uk Nope they never called back
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One Consult
(@OneConsultNet) reported
@bt_uk Hi. It's through the website and I just keep getting the three coloured dots jumping up and down and not loading. Then when I click on account details it says "Sorry, there was an error showing your profile details. Please try again later."
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ExperiencedTraveller
(@ValeryCollins) reported
@bt_uk Rang BT told 2 masts in area - working on one and the other too far away - nothing they could do. Problem started Monday 16 September - mobile data registering as used but not able to send emails or do anything else. In other words hard luck nothing can be done Postcode BH13 7PL
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lovetofly
(@lolabunny488) reported
@bt_uk any offers for keeping me as a existing broadband fibre customer as @SkyHelpTeam are so much cheaper. #customerservice
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Katie Humphreys
(@hovemonkey) reported
@WeAreOpenreach @bt_uk Now the order placed in June is sounding like I cannot have my fibre broadband put in until December and all i get time after time is sorry sorry sorry its openreach we (bt) cant help it. But the problem is is that i cannot go to anyone else at all
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80sdarrell
(@80sdarrell) reported
@bt_uk I am expecting a call from Peter around midday with an update from the help desk. No one from an escalation team has been in contact.
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Lisa Harding
(@SketchLisa) reported
@doogwasps @BTCare Not that I can see. But I’m Beth tired of having intermittent broadband since moving here. I’ve had this for a month and they still take their fee every month without fail
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𝔸𝕞𝕪 🌸
(@x_Amy_Turner_x) reported
@JohnLewisRetail who do I contact in regards to an issue with phone/broadband? Paid my bill and you’ve cut off my phone line 🙄. I knew I should have stuck with @bt_uk
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Rossano Cariello
(@rmcariello) reported
@bt_uk Hello BT... You guys having any issues in the Edinburgh north area? WiFi has been intermittent on/off and very slow for about a week.
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glenbo
(@glenb0) reported
@bt_uk Hello, I’ve had an Openreach engineer out today to look at slow connection with the broadband. He advised the fault is with the router, please can you advise how this can be swapped out?