BT (British Telecom)

BT (British Telecom) Outage Report in Truro, Cornwall, England

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The latest reports from users having issues in Truro come from postal codes TR1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Truro, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Truro, Cornwall, England 09/05/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Truro, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Truro, Newquay, Helston, Camborne and Redruth.

Loading map, please wait...
City Problem Type Report Time
United KingdomTruro E-mail
United KingdomNewquay E-mail
United KingdomHelston Internet
United KingdomHelston Internet
United KingdomHelston Phone
United KingdomTruro Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Truro, England

Latest outage, problems and issue reports in Truro and nearby locations:

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • covecaterer Cove Catering (@covecaterer) reported from Saint Agnes, England

    Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

  • Exculturobur124 Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England

    @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • kneebone1961 David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

  • paulbeevers71 Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • falmouthmarc Marc Elliott (@falmouthmarc) reported from Falmouth, England

    @bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me

  • Omodon Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England

    @bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PigB0dine Pig Bodine (@PigB0dine) reported

    @tizstu @bt_uk @Ofcom I've just had the same with a BT Door2Door. Started the spiel with some tripe about how my provider should have been in contact with me about upgrades in the area that will affect current service. Incorrect information and dishonest practices, not convinced to switch to BT at all

  • SophieFul14 Sophie (@SophieFul14) reported

    Shout out to the guy from @bt_uk who delivered the best customer service I have ever had from the company. His customer service skills were impeccable & he saved me over £350 🙌🏻

  • Mulbert1 Mulbert (@Mulbert1) reported

    @bt_uk Cancel this contract (GP00725924) - NOW. My wife does not have time to deal with your skulduggery. She has spent the last 2 days trying to cancel this contract and due to either your incompetence or more likely your deliberate trickery this seemingly can't be done. #bt

  • julie_twickers jj 🌻🐝 (@julie_twickers) reported

    @bt_uk But when a customer wants to get Fibre @OpenreachHelp keeps cancelling the order

  • Laney20211 Laney2021 (@Laney20211) reported

    @bt_uk why are you customer service team so poor and passing people around? Why can’t you fix a mistake that has left a vulnerable person without a phone line and won’t fix your mistake? @Ofcom

  • hzqa0 ً (@hzqa0) reported

    @bt_uk ur wifi is cancerous pls fix it u ugly *****

  • SahiraBevis1 Sahira (@SahiraBevis1) reported

    @bt_uk Major outage now extended to Friday 23 June! No communication from BT to inform us of that, and unable to email CEO as Gavin’s mailbox is full! What is earth going on!?

  • Kathryn09818699 Kathryn (@Kathryn09818699) reported

    @bt_uk Can someone fix our internet please, had no wifi since Tuesday, engineer came out today, worked for about 2 hours and now not working again. Eating into our data and we work from home. Not happy paying for a service that isn’t what we signed up for

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • aisxa8 Aisha A (@aisxa8) reported

    @bt_uk you guys need to fix up your internet, how has the internet at home been down for a couple of days now???? Pathetic bye.