BT (British Telecom) Outage Report in Perranarworthal, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Perranarworthal, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Perranarworthal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Perranarworthal, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Redruth, Camborne, Truro, Falmouth, Perranporth, Helston and Penryn.
| City | Problem Type | Report Time |
|---|---|---|
 Redruth |
Internet | |
| Camborne |
Internet | |
| Truro |
Internet | |
| Camborne |
Internet | |
| Falmouth |
Internet | |
| Redruth |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Perranarworthal, England
Latest outage, problems and issue reports in Perranarworthal and nearby locations:
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
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Ruth Pudney
(@ruthpwasb) reported
from
Porthtowan, England
Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Cove Catering
(@covecaterer) reported
from
Saint Agnes, England
Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
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Andrew MacCreadie
(@andy11mac) reported
from
Newlyn East, England
@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
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Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
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Marc Elliott
(@falmouthmarc) reported
from
Falmouth, England
@bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Aitken
(@aliballetbee) reported
@bt_uk my grandmas phone and internet is not working. Said can take 48 hours for a time to fix the problem. Can this be escalated as she’s a vulnerable person ? She needs the connection incase anything happens to her as she lives alone
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Beth Harrison
(@bfharrison96) reported
@bt_uk I have a code for the ps5 order, I put the code in and it made me create an account now it’s saying the codes been used but it hasn’t! Please can you help?
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Nicola
(@GuestyNic) reported
Opened #complaints to @bt_uk call backs promised but not received then #complaints closed down without any contact to us! Obviously don’t want to deal with the issue! (harassing the relatives of a deceased account holder)! @Ofcom is the next step! #poorcustomerservice
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Matthew Hutchings
(@Matthew94026777) reported
Hey @bt_uk think you might need your sales team ready @SkyHelpTeam have had 18 hour internet blackout in Manchester. Can’t even give a guesstimate on when they’ll be back on line. Self employed people are taking a hammering and the customer service is inadequate and condescending
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skp20040
(@skp20040) reported
@btbusinesscare sadly they were of no help as they cant discuss it as allegedly they do not have me listed as the contact, despite it being me they call for payment, despite my name being the registered contact on the accounts. So nothing I can do so we will find another supplier. Thanks
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Bugs Bunny Esq.
(@JohnShort70) reported
@Mark_Whitelegge Going to go app. 7 day free trial through Amazon Prime, different email, and cancel this time. Eurosport not available via BTSport as add-on.
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N Dee
(@teamdawdee) reported
@BritishGas From one extreme to the other. I sent a tweet yesterday to @bt_uk to say how great their customer service department was. On hold to British gas for 15 minutes, someone answers, then hangs up. Great!
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ruX
(@ruxeg) reported
@mamezito @bt_uk @virginmedia Ah yeah, customer support promised non existing upgrade options and even after I joined they were sending me an invite to join VM although I have called their manager multiple times.
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Jo Waumsley
(@FinaWina) reported
@bt_uk @bt_uk yes I have and I have made a complaint as this has been ongoing for months. @OpenreachHelp have been out numerous times and aborted appointments. This will now cause us financial issues as we are meant to have a systems working by this weekend. Please can someone help
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Stephen Cox
(@spcox19811) reported
@bt_uk WiFi not working. Been in contact with BT and no resolution for weeks