BT (British Telecom) Outage Report in Germoe, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Germoe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Germoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (15%)
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E-mail (9%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Germoe, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Helston and Penzance.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Internet | |
| Helston |
Internet | |
| Helston |
Internet | |
| Helston |
Phone | |
| Penzance |
Internet | |
| Helston |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Germoe, England
Latest outage, problems and issue reports in Germoe and nearby locations:
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TamsinD
(@TamsinD1) reported
from
Penzance, England
@btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
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Jordan Lee Collins
(@JordanLeeSounds) reported
from
St. Ives, England
If a tree branch is presenting such an issue, just send a bucket team out and connect me ffs please! Or send a competent engineer who can be bothered to do his job!! @OpenreachHelp @bt_uk
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ruth Pudney
(@ruthpwasb) reported
from
Porthtowan, England
Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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John Dyson 🏆
(@Jpdyson) reported
@bt_uk Your already sending an engineer out to review the line again. This is the second time. The first you came out after I had repeatedly complained there was an issue as you undertook line test + told me there wasn’t issue. Surprise surprise 42 faults were found + supposedly fixed
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Mike Sheppard
(@prmikes) reported
@bt_uk Yes but only after he died and we went through his affairs. BC he hadn't replied to an em he hadn't seen contracts ended and he automatically switched to higher rate. He paid by DD. Not discovered for 6 months. Widow now paying £49 pm for essentially the same service
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olivia white
(@oliviawhite06) reported
@Guy_Ward @bt_uk This was the same kind of issues, I was having with my account earlier today support team aren't doing anything about it. But I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @_cyberjones_ reliable and legit
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Andy Stuteley
(@Stootz1) reported
@sam_stuteley @bt_uk Not happy. Still can't connect. Engineer booked got cancelled?? Issue marked as fixed? Spoke to agent yesterday, assured fixed today. Your fault tracker says it's fixed? Can someone get in touch asap and tell me what's happening pls??
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Ade
(@Ade64061376) reported
@ALANMYERSMEDIA @bt_uk BT came to our road, replaced the pole and never put the internet cables/phone lines back to the houses, took a week to get them to do that. Guy turns up to connect the line pushes in past my wife (critically extremely vulnerable) saying easier from in here. Now with Sky.
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Dan Clarkson
(@D_C_Production) reported
@bt_uk Oh I will be. Your advisor Ashlee texted me through the comms systems and decided I could be put in wait until April 3rd.. that’s customer service for you! *sarcasm*
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I transmit visually
(@andrewjoy1701) reported
@BTCare I have just upgraded my phone and I was wondering if my old phone is locked to the BT network? If so can it be unlocked?
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Catherine Brundrett 💙
(@twigs83) reported
@bt_uk looking to move from @SkyUK to you.. looked at the tv package... if u take sports on top can you cancel or is it for 24 month?
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John Dyson 🏆
(@Jpdyson) reported
@bt_uk Complete load of tosh. My broadband connection from you has serious latency issues and your answer - ah you need to pay £5 more for our Wi-fi guarantee. Hmm the issue is the connection my Wi-fi is 100% around the house.
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hannah
(@cfcwhannah) reported
@_ROMASONIC @btsport I don’t want to see your ****, I don’t believe in god