BT (British Telecom) Outage Report in Germoe, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Germoe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Germoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Germoe, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Hayle, Redruth, Penzance and Helston.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Internet | |
| Camborne |
TV | |
| Hayle |
Internet | |
| Camborne |
Internet | |
| Redruth |
Internet | |
| Penzance |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Germoe, England
Latest outage, problems and issue reports in Germoe and nearby locations:
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Fahy5 🇺🇦
(@fifthfahy) reported
@bt_uk The same thing that affected many business & residents around me. This was a widespread outage. Why don't you ask the Open Reach engineer who worked on the exchange on my street ? This is about treating your (now soon to ex) customers honestly & respectfully.
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Katie Hughes 💙🇺🇦
(@Katie_Hughes78) reported
Things to take from the first 3 hours of the WI ENG ODI. @englandcricket women have put in a great performance and @btsportcricket have put in an awful performance. #WIENG #BTsport #Cricket
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Harry farmer
(@harryajfarmer) reported
@bt_uk may just be the worst wifi out there!
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Fahy5 🇺🇦
(@fifthfahy) reported
@bt_uk As a customer the main thing to feel is valued.
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Donna Jones
(@Dj0499Donna) reported
@bt_uk a month without landline or Wi-Fi which is affecting our work and business and has left my disabled parents without contact. Shocking customer service and a ‘story’ fed to us about this being an issue in an area when neighbours have no issues. Shambles!
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Kevin Saunders
(@maragotaman) reported
@btsport I note you make it virtually impossible to register a complaint online. Shifty and evasive in order to discourage I am sure.
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Fahy5 🇺🇦
(@fifthfahy) reported
@bt_uk Let me clarify. May well be no fault just equipment reaches end of life. But to not communicate is so poor.
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Pink Plumbing 💜💜💜
(@pinkplumbing13) reported
from
Swindon, England
@athena_42 @bbctms The coverage/commentary on BT5 is poor! So I've put it on mute & listening to music 🎶 @btsport
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Mark
(@NorthernJam) reported
@bt_uk howay what’s going on with the poor service last 24 hours? Paying top Wack for this rubbish DH3 1
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Graeme Morrison
(@GraemeNMorrison) reported
Absolutely dreadful coverage of @windiescricket women v @englandcricket women on @btsport red button. Should be on main BTSport1 channel Graphics incorrect showing wrong batters in and the wrong scores. Awful glitchy lo-res picture. Unwatchable even for a cricket badger like me