BT (British Telecom)

BT (British Telecom) Outage Report in Germoe, Cornwall, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Germoe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Germoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Germoe, Cornwall, England 04/25/2024 00:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Germoe, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Redruth, Camborne, Hayle, Helston and Penzance.

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City Problem Type Report Time
United KingdomRedruth Internet
United KingdomCamborne Internet
United KingdomCamborne Internet
United KingdomHayle Internet
United KingdomRedruth E-mail
United KingdomRedruth Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Germoe, England

Latest outage, problems and issue reports in Germoe and nearby locations:

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SelectSystemsUK Charles Pearmain (@SelectSystemsUK) reported

    It is depressingly inevitable that @bt_uk happily trot out banalities about "Connecting for Good" and being "Here to help" when they'd actually rather do anything to avoid talking to a customer. If you DO get through the simplest product information is treated as a state secret.

  • ShilpaPennieP shilpa pennie p (@ShilpaPennieP) reported

    Can anyone explain why likes of @bt_uk R not able to automatically detect failure to deliver promised broadband speed? #BTBroadband #BT Apparently it’s all up to customers to realise their promised speed is crap & contact #BT. We send men to the moon but this can’t be a thing!

  • btbusinesscare BT Business Care (@btbusinesscare) reported

    @ionareads @bt_uk Hi, I apologise about this. One of our tech complaint team members in Dundee will be calling your family member about this. They have opened a complaint to see this through and get them sorted out, I apologise for all this.

  • ShilpaPennieP shilpa pennie p (@ShilpaPennieP) reported

    @bt_uk just spent ages banging head against a brick wall with chat service . So frustrating dealing with BT. In Feb I lost the will to live trying to get a 2nd Line. And Gave up Now I’m dealing with appalling broadband speeds. Promised 20Mbps Upload but stuck on 0.71Mbps

  • CamillaWatkins_ Camilla W (@CamillaWatkins_) reported

    @bt_uk I've had the damn thing about 2 or 3 months. Surely it should work?? Why was I not informed that for 2 nights my service was going to be impacted? I have the smart hub 2

  • jaisullivan Jai Sullivan (@jaisullivan) reported

    @bt_uk Hi, FTTP was installed early this morning, I'm still waiting for it to be activated. Not great given I am working from home. Is there anything you can do to speed this up please? An hour loss of service is acceptable when changing products, but not all day.

  • jlancaster1862 Jay Lancaster (@jlancaster1862) reported

    @bt_uk Utter ridiculous service. Charged £369 in error on 23/7. I called on the same day and was told it would be refunded in 7 days. It was not. Rang again on 2/8. I was told it would refunded by today. It was not. I rang again today and the same 7 day false promise. TERRIBLE!

  • keybo83 Keyan Milanian (@keybo83) reported

    @bt_uk WiFi. Flashing orange. Please see previous tweets. Had months of this and two engineer visits, still getting problems. Had a pm from your colleague saying I'm not entitled to compensation cos I've not had a 'total loss of service'. So what exactly is this we've had, if not that?

  • ionareads Iona (@ionareads) reported

    @btbusinesscare @bt_uk Thank you for the reply. Do you have the correct phone number? There’s no mobile signal where we live, so the call needs to be to the landline.

  • LABALKIN Louise B 3.5% (@LABALKIN) reported

    @bt_uk Crazy'lack of customer care. Turned off my pal's mobile due to false info given to him by their agent. They admit the fault is theirs, could easily right it, but refuse to do so. Freelancer with a mother in hospital left with no means of comms. Shame on @bt_uk