BT (British Telecom) Outage Report in Germoe, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Germoe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Germoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 07: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Germoe, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: St Ives, Hayle, Helston, Camborne and Redruth.
| City | Problem Type | Report Time |
|---|---|---|
 St Ives |
Internet | |
| Hayle |
TV | |
| Helston |
Internet | |
| Helston |
Internet | |
| Helston |
Phone | |
| Camborne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Germoe, England
Latest outage, problems and issue reports in Germoe and nearby locations:
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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laith
(@laithmof) reported
If we have a trophy for the worst customer service and the worst provider in the UK @virginmedia will be the winner without any competition by farrr! Its a joke honestly no internet access, advisor telling me she get issues with her systems then transferred me. @BT_UK teach them!
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Dean H David
(@DEANHDAVID) reported
@nsdesign @btbusinesscare @SkyHelpTeam Same exchange then? Overhead cables? I bet they have a common point of access to the exchange. Or maybe a power issue.
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𝔸𝕝𝕒𝕟𝕒 𝕄𝕔𝔾𝕦𝕚𝕣𝕖 🌹
(@alanamcguire10) reported
@bt_uk A lot of you problems that you don’t seem to be dealing with, communication and customer service is appalling
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DesignSecurityLtd
(@DesignSecultd) reported
@semsnet Perhaps mine does not as placed 3 orders with @bt_uk they have never turned up. Compliant filed with OFCOM. Perhaps I will see if I can get my time back from such a wasteful company. Now looking for local companies who may be able to deliver on their sales pitch.
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Alan Davis
(@AlDavis77) reported
@bt_uk New connection Order placed 2 weeks ago. Promised for connection 26th. Didn’t happen! Called Customer Service who apologised & said it would be put on an expedited request! Checked and it’s down for 14/12! Been on hold to speak with someone for 25 mins. Call me ASAP
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Elly Sophia
(@ellysophia) reported
@bt_uk our internet is awful - generally getting download max of 10mbps and upload 6.44mbps - what can you do about this?! Seems to have got worse recently
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steve c
(@stevec47560261) reported
@bt_uk can I check on progress with regard to a working update for BT Virus Protect for Mac OS Big Sur users? Firewall and Real Time Scanning are still not working. Can we expect a refund on our monthly bill? @Moneybox @WhichUK
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David Walsh
(@davidwalsh86) reported
@scouser_abroad @bt_uk totally,agree,with,you BT..Bloody.terrible! ive,had,2,months,of,grief,with,this,company totally,inept
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Marilyn Richards
(@MazzaRichards) reported
@bt_uk Terrible service Our internet is unreliable, slow, inconsistent. Signed up to new deal and box - for more consistency engineer due today bit turned up. can’t get hold of you. Can’t get more than dial up speed. Joke #sort it out
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Chris
(@drippinchris) reported
@bt_uk someone using your broadband has been trying to hack my website for 2 days now. I have their IP addresses and location, tried to call your support team and they were no help. You have a criminal using your services and you don't do anything about it.