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BT (British Telecom)

BT (British Telecom) Outage Report in Porthtowan, Cornwall, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Porthtowan, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Porthtowan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Porthtowan, England

The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Redruth, and Truro.

CityProblem TypeReport Time
Camborne Internet 18 days ago
Redruth Internet 1 month ago
Truro Internet 2 months ago
Camborne E-mail 2 months ago
Camborne Phone 2 months ago
Camborne Wi-fi 2 months ago

Community Discussion

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BT (British Telecom) Issues Reports Near Porthtowan, England

Latest outage, problems and issue reports in Porthtowan and nearby locations:

  • sophiehellyer
    Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • naked_solar
    Naked Solar (@naked_solar) reported from Newquay, England

    Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • Exculturobur124
    Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England

    @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

  • covecaterer
    Cove Catering (@covecaterer) reported from Saint Agnes, England

    Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

  • naked_solar
    Naked Solar (@naked_solar) reported from Newquay, England

    @bt_uk If you could fix the fault on the local exchange that would be great!

  • andy11mac
    Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • falmouthmarc
    Marc Elliott (@falmouthmarc) reported from Falmouth, England

    @bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • kneebone1961
    David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • dave_dental
    Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • kaystone1
    Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?

  • tomtolkien
    Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • kaystone1
    Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

  • jakekimpton
    Jake Kimpton (@jakekimpton) reported from Penryn, England

    @bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KimFKersey
    Kim Kersey (@KimFKersey) reported

    @bt_uk your customer service continues to make the problems BT have inflicted worse.

  • chriscol6765
    Chris (@chriscol6765) reported

    Wish I could get rid of this c**p service @bt_uk has to be the worst service EVER!!!!!

  • teampisales
    Positive Impact (@teampisales) reported

    @btbusinesscare Never heard back. 4 promised calls to investigate. Nothing. What the hell is going on???? You have now left us 20 days without a business service. @btbusinesscare are as useless as BT Business complaint management.

  • echobravo123
    EM (@echobravo123) reported

    @bt_uk once again our phone line has issues, not working, can’t make or receive any calls, my elderly mother can’t even call family or 999 in an emergency, this happens far too often! I want to make an official complaint, this level of service is not good enough!

  • thecheeseroom
    patricia michelson (@thecheeseroom) reported

    @btbusinesscare If only your team actually did something and replied to an Open Complaint No VP 7327470 - the worst customer care known to man.

  • lynchripley
    Katie | Kate Knox (@lynchripley) reported

    @btsport PLEASE FIX THE WRESTLING

  • amintals
    Amin Talukder (@amintals) reported

    Nearly past 1 month, @bt_uk sucks. Broadband is so horribly bad.

  • Karenma5on
    Karen Mason (@Karenma5on) reported

    @bt_uk We’re now on Day 5 of no Internet or Landline!!!😡😡😡 Rubbish customer service!!! Wish I’d never upgraded!!!🤯🤯🤯

  • sebgarner
    Sebastian Garner (@sebgarner) reported

    @bt_uk Yes for this coming Thursday but it’s another day that we have to wait in for engineer of which there is guarantee he or she will turn up and our broadband not working bearing in mind we reported the fault over 7 days ago

  • stuchburyrobin
    Robin Stuchbury (@stuchburyrobin) reported

    @bt_uk Yes they’ve done everything possible within the limits of good patience unfortunately if other houses are receiving phone calls from different properties It suggests it’s the telephone line or the box which service is the area which is at fault not being an expert I would suggest