BT (British Telecom) Outage Report in Porthtowan, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Porthtowan, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Porthtowan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (15%)
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E-mail (9%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Porthtowan, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Falmouth, Newquay and Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Internet | |
| Falmouth |
||
| Newquay |
Internet | |
| Truro |
Phone | |
| Truro |
Internet | |
| Falmouth |
TV |
Community Discussion
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BT (British Telecom) Issues Reports Near Porthtowan, England
Latest outage, problems and issue reports in Porthtowan and nearby locations:
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Naked Solar
(@naked_solar) reported
from
Newquay, England
@bt_uk If you could fix the fault on the local exchange that would be great!
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Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
@bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Cove Catering
(@covecaterer) reported
from
Saint Agnes, England
Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
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Naked Solar
(@naked_solar) reported
from
Newquay, England
Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
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Marc Elliott
(@falmouthmarc) reported
from
Falmouth, England
@bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me
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Tom Tolkien
(@tomtolkien) reported
from
Newquay, England
@bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
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Jake Kimpton
(@jakekimpton) reported
from
Penryn, England
@bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.
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Andrew MacCreadie
(@andy11mac) reported
from
Newlyn East, England
@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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mark holman
(@markholman9) reported
@bt_uk I call to ask why my broadband is so poor to be told I need a better service at an extra £8 a month, £48 in total! I say this isn’t right and then complain,weeks later and no answer but to leave BT £650 so I have to stay with rubbish service & you don’t answer complaints!
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maddie/5/3/17/
(@ultrashiva) reported
@bt_uk hey BT i’m absolutely appalled at the current connection i’m having and have been experiencing all day today. just want to play some valorant with the homies but i can’t even watch netflix. please help me fix this, we’ve tried everything but the area is all effected !!! :(
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Ken Tait
(@kiffty) reported
@OpenreachHelp When will Openreach complete works outside my house (Bromley, Kent BR2) I have had no Internet or phone line all day. It’s obviously down to the works going on & not my provider. #notgoodcustomerservice @BTCare
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JP
(@jaysta1979) reported
@bt_uk evening. If I am a telephone and broadband customer am I entitled to free bt sport to watch online?
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HBeMee
(@HBeMee1) reported
@btbusinesscare @Charlotteoleary Hi Alan It would be great if you reached out to the many people in this thread who've had problems with you... Charlotte appears to be one of many....
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Tony Smithski
(@AS0151) reported
@timdobbsphoto @bt_uk Have to say, ours was down in January, mini hub arrived the next day & was fantastic. I suppose it depends on how good your mobile signal is but I couldn’t fault it.
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Graham Bridge
(@GrahamBridge3) reported
@BTCare rang to offer me some exciting deals. I have been with BT for over 40yrs and they ask me to answer some security questions to verify who they have just called! They cannot move unless security questions are answered. I have had enough of this garbage.
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D'Almaine
(@dalmaine) reported
@bt_uk @OpenreachHelp how come I’m the only one affected by a major outage - all my neighbours have broadband service? Have your engineers disconnected me again at the pole across the road??
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good mood najib
(@Najibbb11) reported
@bt_uk fix my ******* wifi before i ride out on yous
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Mrs S Conn
(@sandra_conn29) reported
@bt_uk This is my business my life and my earnings being lost how dare you treat us differently, been a customer for a long time if that means nothing to BT it takes 2 mins online to organise another supplier.