BT (British Telecom) Outage Report in Porthtowan, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Porthtowan, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Porthtowan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Porthtowan, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Truro, Newquay, Camborne, Hayle, Redruth and Falmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Wi-fi | |
| Truro |
Wi-fi | |
| Newquay |
Internet | |
| Camborne |
Internet | |
| Camborne |
TV | |
| Hayle |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Porthtowan, England
Latest outage, problems and issue reports in Porthtowan and nearby locations:
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Naked Solar
(@naked_solar) reported
from
Newquay, England
@bt_uk If you could fix the fault on the local exchange that would be great!
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Tom Tolkien
(@tomtolkien) reported
from
Newquay, England
@bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Naked Solar
(@naked_solar) reported
from
Newquay, England
Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Jake Kimpton
(@jakekimpton) reported
from
Penryn, England
@bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Andrew MacCreadie
(@andy11mac) reported
from
Newlyn East, England
@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
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Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
@bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.
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Marc Elliott
(@falmouthmarc) reported
from
Falmouth, England
@bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me
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Cove Catering
(@covecaterer) reported
from
Saint Agnes, England
Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly
(@DCJRuane) reported
@GavinWilliamson @bt_uk @bbcbitesize Absolutely zero support from you regarding Btec exams, you’ve failed again to guide our children so they have a fairer future - it’s utterly disgraceful 😡😡😡😡😡😡😡😡
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mark duckett
(@markduc80750750) reported
@bt_uk I have raised a complaint so not sure what else anyone can do
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M
(@M89002660) reported
@GavinWilliamson @bt_uk @bbcbitesize U were no help
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Ross J.D
(@DarksideRJD) reported
@bt_uk hi BT. Your customer service isn’t brilliant with your engineers specially during a pandemic. We have one visiting today and never received videos we were promised before the visit. And the engineer cut it off without warning even though I work from home. Any help please?
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Rachel Fulton
(@rachel_fulton9) reported
How many complaints does it take for you @bt_uk to ring a customer back?
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Sarah Robson
(@Portal_Queen) reported
@big_fat_jones @anna55806428 @bt_uk We went with BT because previous providers all blamed BT for their problems and BT blamed the ISP.
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Mark Hale
(@m66hale) reported
@bt_uk Is this just with home hungry or can I claim on my mobile. Had problems with signal drop out and when I call I've had mast issues and being told I'm getting great speeds. Shame the myth app wont load on phone as its timed out!! Cheers BT 👍
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Kirsty Nunn
(@kirstyrosenunn) reported
@sebnerlandy @virginmedia I have a really similar coach in @bt_uk, sometimes will even cut out mid-lesson when I’m teaching, just to make sure nothing is fully distracting me from that bouncing dinosaur, always has my back 🙌🏻😭
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By Becky
(@Theatregleek1) reported
@bt_uk Thanks for your help. An engineer has checked line and speed, recommends a new router as ours is very old. I tried calling but after 16 mins on hold still no answer. How do I get one please?
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Paul Davenport
(@VillaDavman) reported
@bt_uk so then BT you send out an offer to upgrade the link fails and it’s asks you to call, you call then you refuse to honour it! Basically being called a liar by customer services