BT (British Telecom) Outage Report in St. Ives, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St. Ives, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St. Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 04: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near St. Ives, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Penzance and St Ives.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Internet | |
| Penzance |
Internet | |
| St Ives |
Internet | |
| Hayle |
TV | |
| Helston |
Internet | |
| Helston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near St. Ives, England
Latest outage, problems and issue reports in St. Ives and nearby locations:
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Ruth Pudney
(@ruthpwasb) reported
from
Porthtowan, England
Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
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TamsinD
(@TamsinD1) reported
from
Penzance, England
@btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Denis
(@DenisDraia) reported
@SkySportsPL and @btsport are worst than the superleague and you cannot change my mind.
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Kuntal
(@theravenousbong) reported
Have needed frequent hub restarts of late, and now an outage out of nowhere. Got informed it might be back up on Tuesday - that's five days to recover. How's that acceptable @bt_uk ?
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PakesBakesCakes
(@PakesBakesCakes) reported
@bt_uk hi, can you help please. My mum reported a landline fault yesterday, engineer was booked, then BT cancelled this morning because network fault but with no information on when to expect resolution and no contact details. Status checker says fix expected Thurs next week??!
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Fish
(@Bill_63) reported
@bt_uk I want you to know that I stopped my DD for BT Sport and a BT Openworld email to cancel them. I tried to email you to tell you but you - a communications company - have no email address! You send me emails but they're 'no reply' which is crazy. I'm not calling you.
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Joe Fae Glesga
(@joe_yer99) reported
@HalenVyas @bt_uk I've had zero problems with BT up until this point. Its things like this that makes me leave. And I am.
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Mark Gray
(@MarkGra08400134) reported
@bt_uk A qube engineer was due between 4pm-6pm. I called your help and was put on hold for 10 mins then the call was cancelled!
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Wez Saunders
(@WezSaunders) reported
@bt_uk can you please let me know how to return my kit? I am going round in circles via your customer service / online. No link in my account to return equipment. Not received a returns package either (due 'couple of days' from 4th May according to the email - yet nothing)
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Lily
(@YouKnowLily_) reported
@bt_uk But charging people preemptively when you know there’s a delay is as shabby as the past 4 years service
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Beela
(@Beela26726061) reported
@bt_uk BT not to be trusted. Still without internet/landline. Messaged BT on 4th and no response. Customers should get a free upgrade or a dongle if it's taking this long. Awful seevice
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Life As We Know It
(@badass8177) reported
I actually need to raise a complaint with @bt_uk I'm not interested in speaking to a 'customer advisor' because the job is NEVER DONE I want to talk to somebody higher than them