BT (British Telecom) Outage Report in St. Ives, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in St. Ives, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St. Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near St. Ives, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Helston, Penzance, Camborne and Redruth.
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Community Discussion
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BT (British Telecom) Issues Reports Near St. Ives, England
Latest outage, problems and issue reports in St. Ives and nearby locations:
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Kay Shepherd (@kaystone1) reported from St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
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TamsinD (@TamsinD1) reported from Penzance, England
@btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.
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Kay Shepherd (@kaystone1) reported from St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England
@bt_uk Fine. You have just lost another customer.
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Patrick Gale (@PNovelistGale) reported from St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Julie Thacker (@ejthacker13) reported from Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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Paul Beevers (@paulbeevers71) reported from Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael H. (@MichaelH14) reported
Karen Carney nailed it there - that was just such a stupid time and place to give away a free kick #Arsenal #ARSBEN #BTSport
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Ben (@iamanotherben) reported
@domjoly @bt_uk It should be solid after the first week or so when it's adjusting itself for stability. I see BT have replied too - hopefully, they'll be able to get you sorted.
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Robo LFC19*⚽️ (@robkitfuey_fu) reported
@bt_uk No answer on your support lines and complaints not responded. Your service was better on dial up internet.
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Will93 (@TTVWill93) reported
@bt_uk spoke to a advisor 2 days ago about a network issue on our line and a engineer would be out, yet when I check on my account there is no fault raised and no engineer has turned up
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David Hopkins (@explainer_dave) reported
@domjoly @bt_uk 1st world problems?
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Will93 (@TTVWill93) reported
@bt_uk spoke to a advisor 2 days ago about a network issue on our line and a engineer would be out, yet when I check on my account theirs no fault raised and no engineer has turned up
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stephen taylor (@Taler2009Taylor) reported
@btsport 2 women 1 bloke at least your ticking the boxes even thought very poor at their job and you know it karen carney useless and clueless jesus what she said about leeds
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othermixed (@othermixed) reported
And @bt_uk didn't call me back that is 4 times this week. 35 days without internet, no solution in sight. From what I can work out the original fibre order which failed was never cancelled. Every subsequent order was a regrade on a line that didn't exist. THEY DID THIS 5 TIMES!
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Calvin (@CalvinXCI) reported
@domjoly @bt_uk I had crazy fluctuating speeds for ages, ended up being a software problem with our fibre port in the box on the street! BT customer service is decent though tbf
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Andy E (@andyes1984) reported
@bt_uk Shocking service, no escalation of a complaint allowed as your at home, leaving my vulnerable parents unconnected since early January. Almost an hour on hold every time we call to be fobbed off, not happy!!