BT (British Telecom) Outage Report in St. Ives, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in St. Ives, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St. Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near St. Ives, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Helston, Redruth, Penzance and Camborne.
| City | Problem Type | Report Time |
|---|---|---|
 Helston |
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| Redruth |
Internet | |
| Penzance |
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| Camborne |
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| Camborne |
Phone | |
| Camborne |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near St. Ives, England
Latest outage, problems and issue reports in St. Ives and nearby locations:
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Ruth Pudney
(@ruthpwasb) reported
from
Porthtowan, England
Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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TamsinD
(@TamsinD1) reported
from
Penzance, England
@btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Jordan Lee Collins
(@JordanLeeSounds) reported
from
St. Ives, England
If a tree branch is presenting such an issue, just send a bucket team out and connect me ffs please! Or send a competent engineer who can be bothered to do his job!! @OpenreachHelp @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Suzanne Letting
(@SpectrumRecruit) reported
@btbusinesscare I’m afraid the local business team are supposed to be dealing with this so what point is there involving yet another department only to start another merry-go-round. As I replied - The business billing team don’t answer calls, don’t resolve the issues no one takes responsibility
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liam
(@liamsimo95) reported
@SkyUK @bt_uk any better service?
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Amelia
(@acmaerldiya) reported
from
Warrington, England
@bt_uk how do I make a formal complaint via email please? I do not want to rectify this issue over the phone as have tried multiple times and still having issues. I would like the email to complain please that goes to the relations team. Thank you.
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Ciara Nic Aodha
(@mccoyciara) reported
Beware of switching Internet/phone providers at the moment. Major issues and backlogs with @bt_uk + @BTSopenreach. A 79 yr old customer has been left with no phone line, internet or TV for nearly 3 months as they switched from @skytv .Particularly bad in South Armagh/Newry area
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Terry Abraham
(@terrybnd) reported
@btbusinesscare Replied. Please help. I can’t even make a damn call to tech support. Not out in the rain in a field and walk back and forth to my home.
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colin
(@skiathospurs) reported
@VOD_Alex_ @bt_uk They live in a mobile deadzone,move rooms,you lose signal,so wifi,3/4g essential.Been having problems still 4 months later,engineer came they were running off a neighbours line,all the time,he had to go to a junction box up the road and reroute everything.
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andrew geddes🏴🍀💚
(@AndrewGeddes23) reported
@btbusinesscare Residential customer
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Rachel
(@Rache1Cxx) reported
@bt_uk Is the BT Smart Controls app working? I recently purchased the BT baby monitor and am trying to set up the app but I keep getting a login error message….
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Debs the explorer 💙
(@DebChall) reported
@bt_uk whilst the broadband was down earlier, I tried to listen to a recorded message on who to ring via mobile. But the number was read out way too fast and I could not hear it. I am partially deaf and found it impossible to understand. Plus slow down reading numbers down. #deaf
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Rupa
(@Rupa73407143) reported
@bt_uk my broadband is down! And unable to get through to anyone! BT broadband keeps going down and im not getting the service we pay for, when we rely on broadband for everything nowadays. Please can someone get in contact with me