BT (British Telecom) Outage Report in St. Ives, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in St. Ives, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St. Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near St. Ives, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Redruth, Penzance and Camborne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near St. Ives, England
Latest outage, problems and issue reports in St. Ives and nearby locations:
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Elen Jones
(@elenwjslt) reported
Has anyone had hurrendous customer support from @EE and @bt_uk @WeAreOpenreach recently? We’ve been without a landline since last Wednesday- my mum is waiting for a phonecall from hospital regarding a date for Cancer surgery.
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James
(@JamesD25gl) reported
@bt_uk worst service I’ve experienced with a company. I’ve spent over a month being passed between departments and promised multiple callbacks from managers. Over 6 hours of calls explaining the same thing over and over again and still no closer to resolving the issue. #useless
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Jordan Meyer
(@JordanMeyer1994) reported
@bt_uk @OpenreachHelp we’re on our third week with no Wi-Fi - your customer service is absolutely disgusting. Repeatedly told an engineer is working on a fix and every time we pass the broken box outside there’s no one to be seen. What do you do all day?
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Elen Jones
(@elenwjslt) reported
@bt_uk The service with EE but we’ve been told that it’s a BT phone line therefore they’re the ones that will be fixing it as it’s an external fault. We’ve been told nearly every day since 24/11/22 that an engineer would be out but they keep postponing to the next day.
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Jordan Meyer
(@JordanMeyer1994) reported
@OpenreachHelp Right, but @bt_uk have lied to us about fix dates for three weeks - they’ve also lied continuously about your engineers being on location to fix the issue. So surely you’re able to see when your engineers are scheduled to be on site to finally sort this out?
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ScoutJones
(@ScoutJones13) reported
@ECB_cricket @btsport What on earth is up with the appallingly poor footage of the England Women’s ODI match vs West Indies?! Seriously, a 12-year-old making videos with their phone for TikTok would be ASHAMED of this. Have you learned nothing about giving Women’s sport its due?
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Beth Macer
(@booloosausage) reported
@bt_uk Twitter seems to be the only way to get help from you guys. The agents on phone direct me to website, website doesn’t work for me - online chat never connects to an agent…. How am I supposed to speak to you?
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ChipPhat
(@chip_phat) reported
@bt_uk Well hopefully they tell me it will be up and running tomorrow. Otherwise I will be cancelling the contract. And also leaving EE along with my partner. It's terrible that you guys can't even give me an update tonight. It should have been up and running Friday.
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Alec Willis
(@alecwillis52) reported
@bt_uk Continuing again not good enough.Come on surely me n my Neighbour up the road should be priority n not sometime this week n if not by dec12th I have phone again.come on BT n Openreach.I was told I was a special customer n this happens.Come on ty.
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Karen McKeown
(@KMcKeown40) reported
@bt_uk I have been waiting for broadband since May. My mini hub has been switched off and the new one which should have arrived today has not appeared. Can you help?