BT (British Telecom) Outage Report in Helston, Cornwall, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Helston, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Redruth, Falmouth, Truro, Penzance and Camborne.
| City | Problem Type | Report Time |
|---|---|---|
 Redruth |
Internet | |
| Falmouth |
Internet | |
| Truro |
||
| Penzance |
Wi-fi | |
| Redruth |
Internet | |
| Camborne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Helston, England
Latest outage, problems and issue reports in Helston and nearby locations:
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Jake Kimpton
(@jakekimpton) reported
from
Penryn, England
@bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Shelt
(@sheltonjb) reported
On a chat to @BritishGas trying to actually set up an account. The guy is so slow. Been chatting for an hour now and hes asked about 3 questions. @bt_uk is great customer service. Thats who you wanna be like.
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♆ 𝕵𝖆𝖒𝖎𝖊 ♆
(@EvilSynths) reported
@bounder @bt_uk Your issue there was using the Samsung TV app. Not a BT fault.
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Daniel Clarke
(@DubStepDan88) reported
@bt_uk Happy 3 week anniversary, that's 3 weeks I have been waiting for you to install my Internet, 2 cancelled engineer appointments, 2 promised callbacks that never happened and one incredibly annoyed customer. If someone doesn't come today I'm going elsewhere. Useless.
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niamh🐞
(@rosyjinkx) reported
@bt_uk When trying to pair my disk to my main hub by the app when i unplug the Ethernet cable it never goes back to solid blue it flashes blue and some red
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Donna Rainey
(@donnarainey4) reported
@bt_uk I have already complained & I'm waiting on a call back. Very little hope of sorting it apparently as @WeAreOpenreach working in the area & their phones not working!!!
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Iain Mc Guinness
(@iainmac75) reported
from
Crossmaglen, Northern Ireland
@bt_uk what is the email address for complaints, I want to make a complaint about our account manager
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Sunderland Fan
(@FulwellEnderFTM) reported
@bt_uk Hi, my wifi is down. Wont connect me to the router saying the password is incorrect and it isnt. Ive checked the link and says everything in the area is fine.
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Chanin Lloyd
(@clloyd3003) reported
@bt_uk Hello, I have compensation due on my account for disruption to service. Are you able to tell me (via DM) what the final amount is?
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Pete's Tweets
(@pete_mccullagh) reported
@bt_uk Thanks for reply, service provider vodaphone and apologies they gave misinformation to us about openreach visit. So issue is more with them
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Rob K
(@RobK41777792) reported
@bt_uk internet cutting out again, are there problems in Sutton? This keeps happening, please let me know if it's going to continue so I can try my luck with a different provider. Literally impossible to do my job