Is BT (British Telecom) having an outage in Helston, Cornwall, England?

@BTCare Well Jules after months of problems and getting it wrong we finally agree to a monthly price set for 12 months broadband and after a few months BT write to our old address & put the price of our broadband up! Apparently it doesn’t matter that you agree it verbally because .....

@ShaunAmor @BTCare It’s standard for BT mate. Appalling customer service for new & existing. Ridiculous dog legs in processes between BT & Openreach. It’s always complicated & infuriating trying to get anything done with them

@btbusinesscare I have 6 hr critical care contract, my line went down on Thursday please advise 1-104024222 I have no way of phoning out as no mobile signal. Not able to take card payments because of fault.

@BTCare So I wait for the call on Monday and can’t take it because I am driving!! Gregor tells me that they won’t be dealing with it anymore and I need to contact Faults Dept!!! I AM SO ANGRY with BT!!!! Your service is appalling!!!!

@BTCare - Come On!!! This is appalling customer service!! I have been waiting for a call back from your complaints dept for 3 days!! And I am still waiting!!! #infuriated #angry #profitsovercustomerservice

@bt_uk @BTCare @MoneyTelegraph my elderly disabled parents have been BT customers for 40 years. They have had no broadband now for 28 days. The fix date just keeps getting changed. Not being told anything. Please help !!!

@SpeedwayGB @TheQuirkmeister @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum @TheTalkingThumb @suziperry @scottjfield @scottnicholls78 Time to improve the awful BSPA website then.

@BTCare having upgraded our broadband to unlimited the service has been atrocious! Does unlimited mean throttled service.... and I’m not turning it all off and back on again! 🤔

Ridiculous service from @BTCare and @OpenreachHelp - moving house on Friday and expecting engineer to come round and connect us so called to check when we are being cut off and told nothing happening for 2-3 weeks!!!

@BTCare just been cut off from call to booking services to follow up a complaint and query bill. No call back! Please can someone help resolve this

@BTCare absolutely disgusted with your customer service. We called to renew, which was fine, but were forced to take a BT Home Hub 6 and pay for its delivery. We have out own equipment which is more reliable. Absolute disgrace.

@BTCare I come home to find my WiFi down again after I was reassured it would be working. This is an absolute joke at this point.

@bt_uk @BTCare are the worst..the only consistency you provide is taking your direct debits out on time;even when you do no provide the customer with what was sold/bought. #embarrasing @WhichUK @BBCWatchdog

@SpeedwayGB @SpeedwayGP @btsport @TheQuirkmeister @nigelpearson @Kelvin_Tatum @TheTalkingThumb @suziperry @scottjfield @scottnicholls78 Website needs sorting guys ... sort it awful format — look at SGP for guidence and USE twitter to pump out self promotion not JUST with followers but new people

@BTCare Raised last night. Ref 181113-003362. It's not working again tonight.