BT (British Telecom)

BT (British Telecom) Outage Report in Helston, Cornwall, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Helston, Cornwall, England 12/04/2025 19:10

December 04: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helston, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Hayle, Redruth, Falmouth, Truro and Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamborne Wi-fi
United KingdomHayle Phone
United KingdomRedruth Internet
United KingdomFalmouth Internet
United KingdomTruro E-mail
United KingdomPenzance Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Helston, England

Latest outage, problems and issue reports in Helston and nearby locations:

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • jakekimpton Jake Kimpton (@jakekimpton) reported from Penryn, England

    @bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CllrStephenB Cllr Stephen Burroughes (@CllrStephenB) reported

    @bt_uk After further investigation problem now resolved and connectivity reestablished. Thanks 👍

  • chumphreys669 Charlie (@chumphreys669) reported

    @bt_uk despite booking a home move for today… no one came… I now have purple flashing lights on my hub and cannot work tomorrow - help!

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Think @bt_uk and @WeAreOpenreach @OpenreachHelp are trolling us now. 12th day with no phone or broadband. Date keeps slipping, now to 6th September. I phone they say they'll be doing it today. Engineer in our cabinet knows nothing. Vans all around area. No fix. Sick. Of. This.

  • MoggMentum #MoggMentum (@MoggMentum) reported

    @bt_uk just want to say your customer service has also been disappointing in the past but the gentleman who just spoke to me on the phone was an absolute star, from your Cardiff office. Proper good service, must say its changed my overall opinion on you. Thanks 👍

  • davidstanley195 David Stanley (@davidstanley195) reported

    @England @bt_uk @Kalvinphillips And the award for having the right coloured skin to fit the F.A.'s bullshit lefty agenda goes to the worst player ever to pull on an England shirt.

  • mightyroyals Dan (@mightyroyals) reported

    @bt_uk hi can you cancel an order for me please VOL013-612703526022 as it’s stuck on pending and don’t have time to call thanks

  • Bbr_music_ BBR (@Bbr_music_) reported

    Nobody does shite customer service like @bt_uk Online chat that can't help or put you through to another department An app that never shows personalised offers Sell you a package that is "flexible" but can't be changed Pretty impressive

  • MoggMentum #MoggMentum (@MoggMentum) reported

    @bt_uk just want to say your customer service has also been disappointing in the past but the gentleman who just spoke to me was an absolute star. Proper good service, must say its changed my overall opinion on you. Thanks 👍

  • Tom_Crabb Tom Crabb (@Tom_Crabb) reported

    @Dan_Crabb @btsportcricket @btsport Unbelievable! Why would you mention that catch that never was, too soon...

  • clairemknight Claire Knight-Noël (@clairemknight) reported

    @bt_uk Is there issues with the network in NR16 as my can’t get any emails…and the hub showing network error please advise before he starts fiddling with settings - Thanks 🙄