BT (British Telecom)

BT (British Telecom) Outage Report in Helston, Cornwall, England

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The latest reports from users having issues in Helston come from postal codes TR13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Helston, Cornwall, England 03/27/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helston, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Helston, Redruth, Truro and Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamborne Internet
United KingdomHelston E-mail
United KingdomRedruth Internet
United KingdomTruro Internet
United KingdomPenzance E-mail
United KingdomCamborne E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Helston, England

Latest outage, problems and issue reports in Helston and nearby locations:

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • jakekimpton Jake Kimpton (@jakekimpton) reported from Penryn, England

    @bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • OliveQueen1472 Queen of Olives 🫒 (@OliveQueen1472) reported

    @bt_uk My broadband has been down all night and is still down 😡

  • pjgfox Paddy G (@pjgfox) reported

    @btsport hi, if I buy the £25 per month sports pass is it available online as I'm not a bit or sky customer?

  • Balloonatics1 Balloonatics (@Balloonatics1) reported

    @bt_uk Thank you. Although plusnet are the service provider BT provide the land line and therefore you should be responsible for this provision! Plusnet have escalated this to BT management with no response !

  • aethercosine aether a.k.a unknowndeath (@aethercosine) reported

    @iamdeadbird @bt_uk i could help with cracking the wifis if this is necessery as hell

  • mrs_beretta Sara Beretta (@mrs_beretta) reported

    @bt_uk are you aware that when you cancel your @virginmedia contract they inform potential BT customers customers that there are lengthy delays in installation, apparently BT asked Virgin to tell their new customers this... 🤔

  • CannNicola Nicola Mc Cann (@CannNicola) reported

    @bt_uk “Estimated fix time” within 48 hours. Not much help for the deadlines I have to meet today. I am sure BT billing won’t drop in and out, it is the only consistent part of the awful service I have received from BT since I made the mistake of changing provider.

  • brexplainer Your Brexplainer (@brexplainer) reported

    @bt_uk What is the major issue?

  • B84036843 B (@B84036843) reported

    @bt_uk Called for a new broadband package not long ago, waited a month,no one came, rang up just excuses, exact same events occured 2 times within 2 months after.. The final time they just gave all the excuses in a single call..Useless customer service would never recommend to anybody..

  • AlanJonesPA Alan Jones (@AlanJonesPA) reported

    BT plans to recruit more than 400 apprentices and graduates for its September 2021 intake in roles including engineering, customer service, applied research and cyber-security - @bt_uk

  • BusinessBad4 Bad4Business (@BusinessBad4) reported

    @btbusinesscare Hello BT. Once again we have an issue but cannot find a single support channel. How do I get support from BT?