BT (British Telecom) Outage Report in Helston, Cornwall, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Helston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (61%)
-
Wi-fi (14%)
-
Phone (11%)
-
E-mail (7%)
-
Total Blackout (6%)
-
TV (1%)
Live Outage Map Near Helston, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Truro, St Ives, Hayle, Helston, Camborne and Redruth.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
||
| St Ives |
Internet | |
| Hayle |
TV | |
| Helston |
Internet | |
| Helston |
Internet | |
| Helston |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Helston, England
Latest outage, problems and issue reports in Helston and nearby locations:
-
TamsinD
(@TamsinD1) reported
from
Penzance, England
@btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.
-
Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
-
Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
-
Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
-
Jake Kimpton
(@jakekimpton) reported
from
Penryn, England
@bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.
-
Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
-
CousinJackCameHome 〓〓
(@FalmouthSeaside) reported
from
Falmouth, England
Good grief @bt_uk if you call, text or email me one more time to remind me you're installing broadband this week, your engineer will get a phone inserted sideways. This is harassment: I'm receiving calls texts and emails every day. Stop already. Very p*ssed off customer.
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
-
Marc Elliott
(@falmouthmarc) reported
from
Falmouth, England
@bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
-
Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
-
David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
simon yates
(@SimonjYates) reported
@bt_uk Internet incredibly slow in Droitwich over last 2 days
-
The Cottage Hotel
(@CottageHotel2) reported
@btbusinesscare Lost my will with BT. Don't buy from them. They're incompetent and dishonest and there is no customer service. They dont care what damage they do to small businesses
-
Chevre Sage
(@chevresage) reported
@jamo_0 @bt_uk It's network line fault, and they told me it affects many customers in the area. I'm on the Stenalees exchange. Are you?
-
Sally Robinson
(@SalsRobbo) reported
@bt_uk Is the MyBT app down at the moment? I've installed it on 2 different devices and after entering login details it's coming up with an error saying to retry
-
Nicola Pearson
(@P_earso) reported
@bt_uk seriously- no WiFi for 10 days as problems in area (Sw13) and no estimate when you ll repair - no contact from customer aervices?? What are we actually meant to do?
-
The Cottage Hotel
(@CottageHotel2) reported
@btbusinesscare I'm not unhappy. I am incandescent. Has been an absolute catalogue of errors. Please confirm your policy is to treat customers with older accounts differently. Or I can screenshot your reps email here? That would probably be helpful
-
Andy Lund
(@AndyJLund) reported
@BT_UK totally uninterested in any kind of compromise or credits to compensate or keep me as a customer - even said it was ‘fair’ Watch out for the small print on BT Mobile folks - you don’t want to get
-
Warren Price
(@wp257) reported
from
Barnet, England
Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport
-
Rob Turp
(@robturp) reported
@bt_uk You'll end up using EE more that bt broadband . It's rubbish. And if ya gaming please don't join bt. You'll wish you flushed money down toilet instead
-
Cay 🏳️🌈🐱🏳️⚧️
(@SpAM_CAN) reported
@bt_uk Hi, just a follow-up to say that the fault tracker online now shows no issues, but everything is still *definitely* broken. (We've rebooted everything, it hasn't helped.) The fault on the tracker vanished at midnight exactly, so I assume some automatic expiry occured.