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BT (British Telecom)

BT (British Telecom) outages and service status in Penryn, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Penryn, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penryn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penryn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Penryn, England

The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Helston, Redruth, and Truro.

CityProblem TypeReport Time
Camborne Internet 22 days ago
Helston E-mail 1 month ago
Redruth Internet 2 months ago
Truro Internet 2 months ago
Camborne E-mail 2 months ago
Camborne Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Penryn, England

Latest outage, problems and issue reports in Penryn and nearby locations:

  • AllenXL
    Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • falmouthmarc
    Marc Elliott (@falmouthmarc) reported from Falmouth, England

    @bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me

  • AllenXL
    Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • AllenXL
    Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • AllenXL
    Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • Exculturobur124
    Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England

    @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

  • ruthpwasb
    Ruth Pudney (@ruthpwasb) reported from Porthtowan, England

    Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport

  • dave_dental
    Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • covecaterer
    Cove Catering (@covecaterer) reported from Saint Agnes, England

    Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

  • sophiehellyer
    Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • kneebone1961
    David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

  • jakekimpton
    Jake Kimpton (@jakekimpton) reported from Penryn, England

    @bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.

  • AllenXL
    Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • paulbeevers71
    Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • FalmouthSeaside
    CousinJackCameHome 〓〓 (@FalmouthSeaside) reported from Falmouth, England

    Good grief @bt_uk if you call, text or email me one more time to remind me you're installing broadband this week, your engineer will get a phone inserted sideways. This is harassment: I'm receiving calls texts and emails every day. Stop already. Very p*ssed off customer.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • teampisales
    Positive Impact (@teampisales) reported

    @btbusinesscare Never heard back. 4 promised calls to investigate. Nothing. What the hell is going on???? You have now left us 20 days without a business service. @btbusinesscare are as useless as BT Business complaint management.

  • theSADMAFI0S0
    theSADMAFI0S0 (@theSADMAFI0S0) reported

    @bt_uk internet issue and no technician to investigate until the 27th. Not good enough, I WFH

  • jmdavies123
    JD🧚‍♀️ (@jmdavies123) reported

    @bt_uk I have received loads of boxes of broadband kit at my address but the person it's addressed to does not live here . Tried calling but was put through to the fraud team and that number rings & rings ..can you help ?

  • LeeGarfoot
    Lee Garfoot (@LeeGarfoot) reported

    @bt_uk Hi, I’ve sent a DM regarding an issue. Can you please respond

  • pickledhen
    Karen Goodlett (@pickledhen) reported

    @bt_uk I have today emailed your CEO @bt_uk to escalate the matter. Enough with the back and forth which is getting us nowhere. I am disappointed at the level of customer care from a large corporate. Nobody seems to know what they are doing.

  • Darren_Dawson
    Darren Dawson (@Darren_Dawson) reported

    @bt_uk why is @TalkTalk offering superfast fibre broadband to homer when your own support closed our ticket without actaully providing any answers on fibre rollout? Is denial a new sales tactic?

  • aidankinnell
    Aidan Kinnell (@aidankinnell) reported

    @bt_uk your online team are telling me that my new broadband service that is £6 a month more expensive is costing me £10 for the 9 days that I paid on my old service. Go figure that maths! Currently online with oldest person in BT billing (their words)

  • RedAlexCrewe
    Red Alex (@RedAlexCrewe) reported

    @bt_uk Hi, when I spoke to the support team it suggests to contact they have said it is and that BT just need to contact the provider again to release funds?

  • jimmy__dawson
    Jimmy Dawson (@jimmy__dawson) reported

    BTsport will no doubt mute whatever happens in Anfield tomorrow before the Ajax game and pump in YNWA. Some idiot will overdub booing and that’ll do the rounds. It’ll only be actual fan footage that will give a true indication of how Liverpool fans actually behave tomorrow…

  • chriscol6765
    Chris (@chriscol6765) reported

    Wish I could get rid of this c**p service @bt_uk has to be the worst service EVER!!!!!