BT (British Telecom) Outage Report in Penryn, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Penryn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penryn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 04: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Penryn, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne and Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Internet | |
| Truro |
||
| Helston |
Internet | |
| Helston |
Internet | |
| Helston |
Phone | |
| Truro |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Penryn, England
Latest outage, problems and issue reports in Penryn and nearby locations:
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Cove Catering
(@covecaterer) reported
from
Saint Agnes, England
Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
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Marc Elliott
(@falmouthmarc) reported
from
Falmouth, England
@bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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CousinJackCameHome 〓〓
(@FalmouthSeaside) reported
from
Falmouth, England
Good grief @bt_uk if you call, text or email me one more time to remind me you're installing broadband this week, your engineer will get a phone inserted sideways. This is harassment: I'm receiving calls texts and emails every day. Stop already. Very p*ssed off customer.
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Jake Kimpton
(@jakekimpton) reported
from
Penryn, England
@bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Ruth Pudney
(@ruthpwasb) reported
from
Porthtowan, England
Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael McNamara
(@mfMcNamara) reported
@BTCare any chance of getting some help on the static IP addressing for a new circuit? Apparently circuit is all ready but I've only received a LAN IPv4 block and no WAN address.
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Lauren Walker 🖤
(@laurenGrace_xx) reported
@bt_uk Asked to pay for a more expensive deal each month, not only that charges for delivering new equipment, and charges for an engineer having to come out. No apology, and if I don’t agree to this and decide to just go to another provider I will be billed £300 for a broken contract..
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Ell Presidente Elect
(@elldivino) reported
@bt_uk So will I have internet and TV up and running tomorrow even if I don’t have the smart hub or TV box? You told me in an email last week that the equipment would arrive today.....very disappointing start of customer service from you.
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SplinterUK
(@RealSplinterUK) reported
Anyways. Im sorry to my Twitch viewers for my sudden disconnection while live on twitch. Sadly this is something that is out of my control. I really do hope @bt_uk resolves this ASAP. Sad times. Terrible service. :(
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Cristiano Cantore
(@c_cantore) reported
Terrible service from @bt_uk. Not only they cancelled my broadband by mistake and will take 14!! days to have it back, but they ask you to wait 45’ on the phone to have updates by very rude staff. All this in the middle of a pandemic where everyone is working from home!
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Owen
(@iamSowen) reported
@bt_uk Switched to your provider. Equipment never arrived -now I have no internet. Called customer service’s twice. Both times on hold for 20 minutes after speaking to someone then disconnected TWICE Shockingly bad service ....Unprofessional.
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Craig Dyer
(@cdyer291) reported
@KatHerridge @bt_uk Definitely a timing issue, the hub wasn’t sent out until Thursday and now it’s still stuck in Yorkshire DC.. and I work from home and need the blinking internet! And now a night of ‘normal’ telly 😭🤞crossed for us both 🥲
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Steve Mc
(@LeedsViking) reported
@bt_uk The devices I want to restrict all connect to the hub not the extended network... very irritating
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Phillip Williams
(@theartfullodge) reported
@bt_uk My bt system hung on 2 of the three discs, had to remove power from all three , wait, then restart each one in turn to recover. £5 to a broadband charity if this was a one-off, unique, never happened to anyone else before problem.
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Ell Presidente Elect
(@elldivino) reported
@bt_uk So will the engineer come back to fit the smart hub etc? I really don’t think this is good enough to be honest. I am being charged from tomorrow. If I knew you would be this bad, I would never go with BT and gone with SKY instead, so how can this rectified for me? Reduce my bill?