BT (British Telecom)

BT (British Telecom) Outage Report in Penryn, Cornwall, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penryn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penryn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penryn, Cornwall, England 02/04/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Penryn, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Truro, Helston, Camborne, Redruth and Falmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomTruro Wi-fi
United KingdomHelston Internet
United KingdomHelston Phone
United KingdomCamborne Wi-fi
United KingdomRedruth Wi-fi
United KingdomHelston Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Penryn, England

Latest outage, problems and issue reports in Penryn and nearby locations:

  • kneebone1961 David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • FalmouthSeaside CousinJackCameHome 〓〓 (@FalmouthSeaside) reported from Falmouth, England

    Good grief @bt_uk if you call, text or email me one more time to remind me you're installing broadband this week, your engineer will get a phone inserted sideways. This is harassment: I'm receiving calls texts and emails every day. Stop already. Very p*ssed off customer.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • jakekimpton Jake Kimpton (@jakekimpton) reported from Penryn, England

    @bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • paulbeevers71 Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • falmouthmarc Marc Elliott (@falmouthmarc) reported from Falmouth, England

    @bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • covecaterer Cove Catering (@covecaterer) reported from Saint Agnes, England

    Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

  • ruthpwasb Ruth Pudney (@ruthpwasb) reported from Porthtowan, England

    Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport

  • Exculturobur124 Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England

    @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • harrygoodfella1 Harry (@harrygoodfella1) reported from Corsham, England

    Hi @bt_uk Why are you ignoring my messages after asking me to get in touch with you. You customer service is beyond appalling Can you get back to one of the message i have sent you please

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • TheFactoryTap The Factory Tap (@TheFactoryTap) reported from Kendal, England

    Yes looking elsewhere after 20 odd years @VodafoneUK #robingbastards nearly as bad as @bt_uk

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • ollieboito Oliver Boito (@ollieboito) reported from Whyteleafe, England

    @bt_uk Still having issues unfortunately

  • Kwal1972 Katie (@Kwal1972) reported from Ampthill, England

    @bt_uk Hi my elderly parents have been without broadband for 48hours. They were told it was a problem with their hub; a new hub has arrived today but it’s not working. They were expecting a call between 4-5pm but nothing. Can you look into this please. They are in the EN10 area.

  • Biker_Buzz BikerBuzz (@Biker_Buzz) reported from Nottinghamshire, England

    If what you're looking for in an ISP is a service that makes data transfer of any kind frustratingly pointless may I recommend @ThreeUK. I can't wait for my contract to end. This message brought to you courtesy of @bt_uk