BT (British Telecom) Outage Report in Probus, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Probus, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Probus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Probus, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Newquay and Redruth.
| City | Problem Type | Report Time |
|---|---|---|
 Newquay |
Internet | |
| Redruth |
Internet | |
| Redruth |
Internet | |
| Falmouth |
Internet | |
| Newquay |
Internet | |
| Truro |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Probus, England
Latest outage, problems and issue reports in Probus and nearby locations:
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Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
@bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.
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Sally Bourton
(@SalBourton) reported
from
St. Mewan, England
@GordonMichell @btbusinesscare @bt_uk I have, they're the problem sadly. Every year I swear never to deal with them again. This year I've kept to my word and BT have now lost all our business lines, broadband and mobile.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Sam
(@sambrown96) reported
from
Saint Blazey, England
@bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.
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Cove Catering
(@covecaterer) reported
from
Saint Agnes, England
Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
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Shane
(@ShaneMeehan_83) reported
from
St Austell, England
Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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Alex Knight
(@Knight_0189) reported
from
St Austell, England
@bt_uk I have sent you a message in dms to help with a WiFi issue
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
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Alex Knight
(@Knight_0189) reported
from
St Austell, England
@bt_uk can I have some help with an issue please
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Andrew MacCreadie
(@andy11mac) reported
from
Newlyn East, England
@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
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Dominic Kent 💻📱 📝
(@DomKent) reported
from
Saint Columb Major, England
@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
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Tom Tolkien
(@tomtolkien) reported
from
Newquay, England
@bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.
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Marc Elliott
(@falmouthmarc) reported
from
Falmouth, England
@bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Cook
(@johnnycook66) reported
@bt_uk FURIOUS DOESN'T EVEN BEGIN TO COVER IT!!! AWFUL SERVICE AWFUL AWFUL AWFUL!! I HAVE NEVER ENCOUNTERED ANYTHING SO BAD ON THIS LEVEL - AVOID AT ALL COSTS!!
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Pauline Turner
(@Pauline54232922) reported
@JaneMinter @bt_uk I got rid years ago but kept the email service. Recently BT email went to pot, probably because of the split with Yahoo. I'm paying £7.50 a month for a not fit for purpose service. I wish you luck in getting an answer. Btw Merry Christmas!
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John Goodland
(@JohnGoodland) reported
@bt_uk its nearly 3 weeks I've been without BT TV channels. Each day my fault resolution date moves back a day. Is it time to switch to @SkyUK? Come on @bt_uk sort out the service I pay for!
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JP Rangaswami
(@jobsworth) reported
@btsport is there a problem with your coverage of Aus v Ind? Seems to have gone off air suddenly
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Hated Designs
(@HatedDesign) reported
@Joe__Hora__ @bt_uk @virginmedia we had a bit of luck after a similar issue but best we could get was a 4g modem with few terrabites of data untill we got it on (provided by bt) we also managed to get the wait time down to 8days from the normal 12 or so , so just keep on there ***'s :)
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♆ 𝕵𝖆𝖒𝖎𝖊 ♆
(@EvilSynths) reported
@bones633 @bt_uk I get 0mbps from Virgin because there's no cables here for miles and Virgin said they aren't going to lay them. At least BT could be arsed to put cables down here.
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John Goodland
(@JohnGoodland) reported
@bt_uk Nope... Just my resolution date changes by 7 days every day.
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Darth Grimshaw
(@jonnygforce) reported
@bt_uk hi this number: 01801627075 keeps calling us saying about disconnecting our broadband, even though we have call protect. Can you help/sort it out please?
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John Goodland
(@JohnGoodland) reported
@bt_uk Sure the fault issue is VOL055-6335785271331
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Alexx 💁🏼♀️
(@AlexxOzzy_) reported
@VibePay Would be amaze to have our bt sports subscription paid ! @btsport My partner was thinking we’d have to cancel it to save money so this would be perfect!!! #VibePayFriday