BT (British Telecom)

BT (British Telecom) Outage Report in Probus, Cornwall, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Probus, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Probus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Probus, Cornwall, England 12/24/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Probus, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Redruth, Falmouth, Newquay and Truro.

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City Problem Type Report Time
United KingdomRedruth Internet
United KingdomFalmouth Internet
United KingdomNewquay Internet
United KingdomTruro E-mail
United KingdomSt Austell Internet
United KingdomRedruth Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Probus, England

Latest outage, problems and issue reports in Probus and nearby locations:

  • covecaterer Cove Catering (@covecaterer) reported from Saint Agnes, England

    Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

  • Exculturobur124 Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England

    @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • Omodon Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England

    @bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • kneebone1961 David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • ShaneMeehan_83 Shane (@ShaneMeehan_83) reported from St Austell, England

    Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month

  • sambrown96 Sam (@sambrown96) reported from Saint Blazey, England

    @bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • falmouthmarc Marc Elliott (@falmouthmarc) reported from Falmouth, England

    @bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me

  • SalBourton Sally Bourton (@SalBourton) reported from St. Mewan, England

    @GordonMichell @btbusinesscare @bt_uk I have, they're the problem sadly. Every year I swear never to deal with them again. This year I've kept to my word and BT have now lost all our business lines, broadband and mobile.

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk I have sent you a message in dms to help with a WiFi issue

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk can I have some help with an issue please

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Julie66161579 _jess_.e (@Julie66161579) reported

    @bt_uk @dancresswell01 No not sorted, you were supposedto get this sorted by tomorrow. All i get is message from "trevor" saying same thing, they have done all that was requested,and it's still not working. Why are you wasting our time? Incompetent service received do you not know how to fix problem??

  • DerwynNicholas Derwyn Nicholas (@DerwynNicholas) reported

    @bt_uk We are now 2 weeks on from your last correspondence and we're now being told that our original request hasn't been closed due to a system error. This is fast becoming pathetic. We need a resolution now. We're working from home and it is impossible.

  • Charlbeck71 Charlbeck Jewellers (@Charlbeck71) reported

    @Plusnet @btbusinesscare Both tel line and broadband down for 4 days 3 weeks ago, no update. Offered £1.00 per day compensation from plusnet. Line gone down again today Shocking service!

  • NearLegalJones H (@NearLegalJones) reported

    @OpenreachHelp I’m sorry but THIS IS the priority service!!!!! Why can’t you let us know what’s actually happening @bt_uk

  • NearLegalJones H (@NearLegalJones) reported

    @OpenreachHelp why is it so difficult to get a consistent message from @bt_uk and yourselves. The guys on here are doing their best but the overall customer service is poor.

  • Trevor_Tau1 TvT (@Trevor_Tau1) reported

    @bt_uk my broadband been down since Friday 07/10. Engineer booked for today but cancelled citing strikes, but @OpenreachHelp engineers aren't on strike today. I work from & self-employed...why is the engineer apptment cancelled today- not acceptable to play with people's lives???

  • Bossqueenie89 ☆ Twistedraveness666 🦄 KISSMYGOOOAT ☆ (@Bossqueenie89) reported

    @ian_haydengreen @bt_uk I have similar issues. Noone seems to know what they are doing 🤔

  • morganoclips Morganotheweird (@morganoclips) reported

    @a_k_ir_4 @bt_uk Mate, when you get near the end of contract with bt go with Youfiber, it’s so cheap and the speeds are absolutely stupid, we don’t even have to pay for the first 6 months

  • marcjon9 marc jones (@marcjon9) reported

    @bt_uk never know such a poor service. phone wait times constantly 30 mins to 1hr to speak to customer servoce. no landline for 6 days and still not fixed. hours on the phone.

  • KevinScottHT 𝙺𝚎𝚟𝚒𝚗 𝚂𝚌𝚘𝚝𝚝 (@KevinScottHT) reported

    @bt_uk Hi there - any chance you could stop billing my 91 year old Gran seeing as she's not a customer anymore? Or even answer the phone to help - you're meant to be good at phones, no?