BT (British Telecom)

BT (British Telecom) Outage Report in Probus, Cornwall, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Probus, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Probus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Probus, Cornwall, England 01/27/2026 06:05

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Probus, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Falmouth, Newquay and Redruth.

Loading map, please wait...
City Problem Type Report Time
United KingdomFalmouth E-mail
United KingdomFalmouth E-mail
United KingdomNewquay Wi-fi
United KingdomRedruth Internet
United KingdomNewquay Internet
United KingdomRedruth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Probus, England

Latest outage, problems and issue reports in Probus and nearby locations:

  • sambrown96 Sam (@sambrown96) reported from Saint Blazey, England

    @bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.

  • falmouthmarc Marc Elliott (@falmouthmarc) reported from Falmouth, England

    @bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • Exculturobur124 Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England

    @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk I have sent you a message in dms to help with a WiFi issue

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • ShaneMeehan_83 Shane (@ShaneMeehan_83) reported from St Austell, England

    Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • jakekimpton Jake Kimpton (@jakekimpton) reported from Penryn, England

    @bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • kneebone1961 David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk can I have some help with an issue please

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    @bt_uk If you could fix the fault on the local exchange that would be great!

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ziplar Ruth Mackey (@Ziplar) reported

    @bt_uk I’ve been trying to get these issues resolved for 18 months so I won’t hold my breath that anyone will actually help me

  • GordonGManning Coach Gordon (@GordonGManning) reported

    @bt_uk Hi we have been having continual connection problems with the internet connection in the OX14 area - is there a general issue

  • fabnewlous Sarah Bolitho (@fabnewlous) reported

    Couldn’t make it up, after getting my @bt_uk fibre after 16 months of issues, workmen from giga something have now cut through the cable and I’m disconnected again. Apparently BT have to come out to fix it. Please hurry!

  • workspaceman Mark Haynes (@workspaceman) reported

    .@bt_uk Can somebody check the pulse of your Mr. G. Grimes - - I suspect he's MIA as he is ignoring our emails - still not fixed our issues - many months on - total rubbish service as usual. M R Haynes. Utterly pissed off.

  • Holly12181553 Holly (@Holly12181553) reported

    @bt_uk I'm still waiting for someone to fix my fault it's a joke I'm looking at cancelling!!

  • HandsAlan Alan (@HandsAlan) reported

    @bt_uk thankyou for letting me and I hope the adjustment to my monthly direct debit will be automatically reduced due to me paying for the service I'm not receiving.

  • Jimmay94 James M (@Jimmay94) reported

    @bt_uk joined a week ago by phone was lied to about the price made a complaint had nothing back and said if it isnt resolved id cancel its been a week and now my complaint is closed and you for some reason have sent me a router despite cancellation? do i return it to you or?

  • Jasonh83 Jason Holley (@Jasonh83) reported

    @bt_uk How do I find out if there are connection issues in my area? My hubby has been flashing orange for over an hour

  • ads9742 Adam Gregory (@ads9742) reported

    @bt_uk Why have I reach day 100 with Internet dropping out constantly.......? Love to see BTs resolution SLAs

  • chaptersofmayy Anika | Chapters of May (@chaptersofmayy) reported

    @bt_uk Just got off the phone with an advisor who said it would be up by 3pm and it's still down. Any help? 🙏🏾