BT (British Telecom)

BT (British Telecom) Outage Report in Probus, Cornwall, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Probus, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Probus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Probus, Cornwall, England 05/15/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Probus, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Falmouth, St Austell, Newquay and Truro.

Loading map, please wait...
City Problem Type Report Time
United KingdomFalmouth E-mail
United KingdomSt Austell Wi-fi
United KingdomNewquay Internet
United KingdomTruro Phone
United KingdomTruro Internet
United KingdomFalmouth TV

Community Discussion

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BT (British Telecom) Issues Reports Near Probus, England

Latest outage, problems and issue reports in Probus and nearby locations:

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    @bt_uk If you could fix the fault on the local exchange that would be great!

  • ShaneMeehan_83 Shane (@ShaneMeehan_83) reported from St Austell, England

    Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • blackler1998 xavier blackler (@blackler1998) reported from St Austell, England

    Robbie savage has got to be one of the worst commentators I've ever heard absolutely awful and is talking out his ass #UELfinal #CHEARS #EuropaLeagueFinal2019 #BTSport

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk I have sent you a message in dms to help with a WiFi issue

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • kneebone1961 David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • Exculturobur124 Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England

    @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet

  • jakekimpton Jake Kimpton (@jakekimpton) reported from Penryn, England

    @bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk can I have some help with an issue please

  • sambrown96 Sam (@sambrown96) reported from Saint Blazey, England

    @bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lrlrhello lucy davus (@lrlrhello) reported

    @bt_uk @bt_uk no that it not what the customer service representative said, I asked very specifically, complete fix they estimate as 1st December. None of that says to me you’re aiming to fix as anything quickly at all.

  • alanamcguire10 𝔸𝕝𝕒𝕟𝕒 𝕄𝕔𝔾𝕦𝕚𝕣𝕖 🌹 (@alanamcguire10) reported

    Spent over 6hours this week to @bt_uk to get absolutely no where and still on the phone rn after waiting 45 mins on hold for the advisor to hang up. Absolute joke of a company.

  • robfernyhough Rob Fernyhough (@robfernyhough) reported

    @bt_uk your online chat billing team were unable to answer a simple billing question earlier and gave me a useless phone number to contact. Any help please?

  • AlDavis77 Alan Davis (@AlDavis77) reported

    @bt_uk New connection Order placed 2 weeks ago. Promised for connection 26th. Didn’t happen! Called Customer Service who apologised & said it would be put on an expedited request! Checked and it’s down for 14/12! Been on hold to speak with someone for 25 mins. Call me ASAP

  • Markie_Mark91 Markie Mark (@Markie_Mark91) reported

    @bt_uk Done that on Wednesday, engineer came out yesterday but only sorted half the problem and stated will be out again today to finish

  • ellysophia Elly Sophia (@ellysophia) reported

    @bt_uk our internet is awful - generally getting download max of 10mbps and upload 6.44mbps - what can you do about this?! Seems to have got worse recently

  • DesignSecultd DesignSecurityLtd (@DesignSecultd) reported

    @semsnet Perhaps mine does not as placed 3 orders with @bt_uk they have never turned up. Compliant filed with OFCOM. Perhaps I will see if I can get my time back from such a wasteful company. Now looking for local companies who may be able to deliver on their sales pitch.

  • Syenta1 Syenta (@Syenta1) reported

    @bt_uk There is no point in testing a line that is working at the time of the test, as it is at present. Also, when the line is down then I can't run the test. So overall to you this means the system is working. Surely your exchanges are "seeing" when user's lines are dropping off?

  • gailart61 @gailart61 (@gailart61) reported

    @bt_uk Yeh broadband, which to be fair is very very good, much improved from the last time I was with BT, have one of those Disks. My issue with things really is the online, just so continually elusive, seems I get one thing sorted and the other is out of reach

  • nsdesign Gary Ennis (@nsdesign) reported

    @SFaulknerPandO @btbusinesscare @SkyHelpTeam All back now.. apparently a power outage of some sort (not at my home, so maybe the exchange)...