BT (British Telecom) Outage Report in Probus, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Probus, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Probus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Probus, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Redruth, Truro, St Austell and Falmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Redruth |
Internet | |
| Truro |
Internet | |
| St Austell |
Internet | |
| St Austell |
Internet | |
| Falmouth |
||
| Falmouth |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Probus, England
Latest outage, problems and issue reports in Probus and nearby locations:
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
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Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
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Alex Knight
(@Knight_0189) reported
from
St Austell, England
@bt_uk can I have some help with an issue please
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Tom Tolkien
(@tomtolkien) reported
from
Newquay, England
@bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.
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Marc Elliott
(@falmouthmarc) reported
from
Falmouth, England
@bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
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Andrew MacCreadie
(@andy11mac) reported
from
Newlyn East, England
@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
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Shane
(@ShaneMeehan_83) reported
from
St Austell, England
Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month
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Sam
(@sambrown96) reported
from
Saint Blazey, England
@bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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Naked Solar
(@naked_solar) reported
from
Newquay, England
@bt_uk If you could fix the fault on the local exchange that would be great!
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Alex Knight
(@Knight_0189) reported
from
St Austell, England
@bt_uk I have sent you a message in dms to help with a WiFi issue
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Naked Solar
(@naked_solar) reported
from
Newquay, England
Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet
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Jake Kimpton
(@jakekimpton) reported
from
Penryn, England
@bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.
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Dominic Kent 💻📱 📝
(@DomKent) reported
from
Saint Columb Major, England
@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Livrs
(@Original_Livers) reported
@bt_uk are your phone lines down? How can your main helpline be closed on a weekday during peak work hours ?!
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Bev Balin-Bull
(@bevbalin) reported
Please @bt_uk help! Reported Mum's (86yrs disabled)phone fault 3/10. Helpline booked engineer visit. No visit. Contacted Helpline again 18/10 lovely guy apologised said been 'cancelled' remotely, rebooked engineer. Still no engineer and no working phone. Today no Helpline. URGENT
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Rupert Clark
(@concrete_roo) reported
@bt_uk Your 150 help desk is closed?? What’s going on?
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Orange Tree
(@orangetreesss) reported
@bt_uk been on hold for 2 hours?!Then got hung up on and now saying all desks are closed. I've been having issues for 2 weeks!! I need help!
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Andy Stubbs
(@AndyStubbs1) reported
@bt_uk my broadband has been cut off on the wrong day. We have not moved house yet. I have been on hold for 2 hours before being cut off. Your online chat is unavailable and all your help desks are closed. Not ideal
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TDM
(@TDM63231057) reported
@bt_uk Hi there, can you help. I sent my old broadband router back to you (and have a text to confirm) but you keep sending me texts asking to return my kit. I tried the helpline but it’s down. Can you please help on this. Cheers
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Roxy Blundell (She/They)
(@HippyBlogger) reported
@bt_uk I'm trying to call the technical help number and it is telling me it's closed and hangs up on me. What are the opening hours?
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Donna Plumstead
(@Plummymummy) reported
@bt_uk I am trying to get through to the bereavement team and been on hold for a team then cut off, try another option it says help desk unavailable, please help
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.
(@hch_x) reported
@bt_uk hi! A fault has been detected with my broadband which requires an engineer but the department needed to book one is unavailable. Please advise on a solution as I cannot see an alternative. Thanks.
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Edwin Masters
(@edwinrmasters) reported
@bt_uk Hi, Trying to contact full fibre team by phone. If I use 150 and option 1 I get "sorry the help desk is currently closed!!!" what is happening and is there an alternative number?