BT (British Telecom) Outage Report in Probus, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Probus, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Probus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Probus, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Redruth and Falmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Redruth |
Internet | |
| Falmouth |
Internet | |
| Newquay |
Internet | |
| Truro |
||
| St Austell |
Internet | |
| Redruth |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Probus, England
Latest outage, problems and issue reports in Probus and nearby locations:
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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Cove Catering
(@covecaterer) reported
from
Saint Agnes, England
Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
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Marc Elliott
(@falmouthmarc) reported
from
Falmouth, England
@bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me
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Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
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Sam
(@sambrown96) reported
from
Saint Blazey, England
@bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.
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Alex Knight
(@Knight_0189) reported
from
St Austell, England
@bt_uk I have sent you a message in dms to help with a WiFi issue
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Andrew MacCreadie
(@andy11mac) reported
from
Newlyn East, England
@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
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Naked Solar
(@naked_solar) reported
from
Newquay, England
Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet
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Shane
(@ShaneMeehan_83) reported
from
St Austell, England
Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Dominic Kent 💻📱 📝
(@DomKent) reported
from
Saint Columb Major, England
@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
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Naked Solar
(@naked_solar) reported
from
Newquay, England
@bt_uk If you could fix the fault on the local exchange that would be great!
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
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Alex Knight
(@Knight_0189) reported
from
St Austell, England
@bt_uk can I have some help with an issue please
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Tom Tolkien
(@tomtolkien) reported
from
Newquay, England
@bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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SAMANTHA
(@SAMANTH45675438) reported
@DreyfusJames @bt_uk As i was told by one of their own customer service the contract works both ways & you can use it to get out of it if they aren’t delivering the product you sign up to. Had a nightmare with them.
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Anna
(@annakategwen) reported
@bt_uk We were approached on our doorstep in November offering us full fibre - we agreed to switch, with an early January installation. We’re now told an engineer won’t reach us for at least a month; we’re without wifi and can’t do our jobs. This is pretty awful - can you help?
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James Dreyfus
(@DreyfusJames) reported
Good afternoon @OpenreachHelp I’ve been informed by @bt_uk that they waiting on a decision from YOU as to when they can come by and fix my Wifi problem. 3 engineers, cancelled visits, blatant lies. It’s been 3 weeks now. I’m about to blow my top. @WeAreOpenreach
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MrC 🛸
(@toucanjester) reported
@DreyfusJames @JustBusyWriting @bt_uk Today its usually fibre to the large green boxes (DSLAM) & then 🤞🏽 copper beyond. Unfortunately there is aluminium & even paper insulated wires still in the ground. Underground boxes flood easily especially after a storm, wires get rubbed down in the trees if it’s pole fed
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F. C. Dewhirst and Co.
(@LotSW1973) reported
@DreyfusJames @bt_uk My family had a nightmare in 2021 with a new router, which was sold to us by a subsidiary company to BT. We had nothing but trouble with it, and finally got it replaced by BT directly just a few weeks ago. We also ended up paying way more than we should have, but got compensated
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Miss P the 🌍HoD🙋♀️🏳️🌈
(@Geog_Miss_P) reported
@bt_uk can you help? My 91yo grandma has been without a landline since 21/12, your engineer said its a major fault and cannot be fixed, "for weeks" but she's the only house experiencing it. She lives alone and doesn't use the Internet/mobiles so is vulnerable.
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Lee Aldridge
(@lee__aldridge) reported
@bt_uk Nothing has been arranged after speaking to BT customer services. Really need an engineer here today.
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DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk
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MrC 🛸
(@toucanjester) reported
@JustBusyWriting @DreyfusJames @bt_uk I left before fibre fed off the poles was the norm but more often than not the drop wires (as we call them) are vulnerable to the weather, tree branches & even squirrels (they will chew it to pieces).Even snow can pull them down to the ground.
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KJMabbutt
(@KjMabbutt) reported
@bt_uk Our estate has had no Broadband for over 9 days, any chance you can help??