BT (British Telecom)

BT (British Telecom) Outage Report in Probus, Cornwall, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Probus, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Probus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Probus, Cornwall, England 12/11/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Probus, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Redruth, Falmouth, Newquay, Truro and St Austell.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedruth Internet
United KingdomFalmouth Internet
United KingdomNewquay Internet
United KingdomTruro E-mail
United KingdomSt Austell Internet
United KingdomRedruth Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Probus, England

Latest outage, problems and issue reports in Probus and nearby locations:

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • kneebone1961 David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • falmouthmarc Marc Elliott (@falmouthmarc) reported from Falmouth, England

    @bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    @bt_uk If you could fix the fault on the local exchange that would be great!

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk can I have some help with an issue please

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • sambrown96 Sam (@sambrown96) reported from Saint Blazey, England

    @bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.

  • ShaneMeehan_83 Shane (@ShaneMeehan_83) reported from St Austell, England

    Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month

  • Exculturobur124 Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England

    @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk I have sent you a message in dms to help with a WiFi issue

  • covecaterer Cove Catering (@covecaterer) reported from Saint Agnes, England

    Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • alrhodes2309 Alan (@alrhodes2309) reported

    @bt_uk I don't know where I stand at all at the moment. I got an Email yesterday saying I need to renew my contract. I have already done it, and have emails confirming it. Spent 45 minutes trying to message, to query it, gave up. Awful service.

  • Jon_Robertson Jonathan R (@Jon_Robertson) reported

    @bt_uk As a new customer waiting on holiday for an hour yesterday and 25minutes this morning , and still haven’t spoke to anyone or got any answers I need . Not exactly good customer service to start

  • AILAHT0909 Algar Goredema-Braid (@AILAHT0909) reported

    It’s day 11 without BT Broadband @bt_uk Cost of buying extra data are mounting. Tied to a service I’m not getting.

  • kateycush katican (@kateycush) reported

    @bt_uk @bt_uk So is the reason I have been unable to get through to you ystdy after waiting in phone queues for over 4hrs is because you’re so busy helping the elderly? I’ve started trying again today. Same story. I pay £66/mth for this appalling level of customer service. Never again.

  • TotallySaab Totally Saab (@TotallySaab) reported

    @TalkTalkBizCare sort out your awful delay on your call centre phone lines - been like this for a month or more ! Maybe ask @bt_uk or @OpenreachHelp for help ?

  • gorgeousuk anne hill (@gorgeousuk) reported

    @bt_uk It would be good if you answered your phone then. Elderly people rely on being able to speak to somebody in order to get support and I was just on the phone on his behalf for 25 mins to no avail.

  • smhdmrg Semih (@smhdmrg) reported

    Hello. As a BT broadband and EE mobile customer am I able to leave BT and join EE? Their broadband prices are a lot cheaper than BT’s @bt_uk @EE

  • mattboswell_ Matt Boswell (@mattboswell_) reported

    @bt_uk Well it will be interesting to see if anyone can help as the customer service from the call centre yesterday was appalling and I feel sorry for the staff working there who want to help but can’t

  • BrianWillbourn Brian Willbourn (@BrianWillbourn) reported

    @bt_uk Yet again phone has been disconnnected. It is now one calander month my phone line has been out of service. I cannot believe in 2022 it takes a month to repair or re-connect my telephone , total incompetance

  • BexLuth0r Tribecca ™ (@BexLuth0r) reported

    @bt_uk as a loyal customer who has been with you for 3 years, I would expect to receive a decent upgrade offer. Not being asked to pay more!