BT (British Telecom) Outage Report in Probus, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Probus, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Probus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Probus, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: St Austell, Falmouth, Newquay and Redruth.
| City | Problem Type | Report Time |
|---|---|---|
 St Austell |
Internet | |
| St Austell |
Internet | |
| Falmouth |
||
| Falmouth |
||
| Newquay |
Wi-fi | |
| Redruth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Probus, England
Latest outage, problems and issue reports in Probus and nearby locations:
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Alex Knight
(@Knight_0189) reported
from
St Austell, England
@bt_uk can I have some help with an issue please
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Naked Solar
(@naked_solar) reported
from
Newquay, England
Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet
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Shane
(@ShaneMeehan_83) reported
from
St Austell, England
Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month
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Sam
(@sambrown96) reported
from
Saint Blazey, England
@bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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Marc Elliott
(@falmouthmarc) reported
from
Falmouth, England
@bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me
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Tom Tolkien
(@tomtolkien) reported
from
Newquay, England
@bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
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Dominic Kent 💻📱 📝
(@DomKent) reported
from
Saint Columb Major, England
@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
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Andrew MacCreadie
(@andy11mac) reported
from
Newlyn East, England
@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
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Naked Solar
(@naked_solar) reported
from
Newquay, England
@bt_uk If you could fix the fault on the local exchange that would be great!
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Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
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Alex Knight
(@Knight_0189) reported
from
St Austell, England
@bt_uk I have sent you a message in dms to help with a WiFi issue
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Jake Kimpton
(@jakekimpton) reported
from
Penryn, England
@bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Reynolds Financial
(@ReynoldsFinLtd) reported
@bt_uk Any ideas on what the issue is? And why it will take so long to resolve?
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Nick
(@Nick242428) reported
@bt_uk my bill has gone up thats all i needed right now another £60 a year thats a lot to me and if i want to save £3 i can upgrade but that forces me to pay by direct debit i have never paid by dd and dont want to
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Emma green
(@Emmmmag2611) reported
@bt_uk There's no Internet access in RG31, website says it's down till untill Monday! My blind father in law relies on the Internet for Alexa! What's going on?!
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Dean Clark
(@rubycdean) reported
@bt_uk you have no idea how to ever be honest, you just tell lie after lie after lie. I will be calling again today to cancel my whole contract and leaving you for good I've had enough this time. I can't deal woth this anymore. #nevertrustbtuk
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Sean Barnes
(@MrSeanBarnes) reported
@bt_uk Well somewhere down the line we are getting lied to cause now the online chat is saying it will be ready on the 4th.
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Mohammed Pazeer
(@pazeer_mohammed) reported
@bt_uk Why is my internet down since yesterday in the area of Romford?!
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Jack Long
(@JackLong959) reported
@bt_uk Broadband has been down since midday at NR9. BT website says you are aware of them problem but no estimated fix time. Any idea what caused the fault?
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mckenzie
(@mckenzi98700450) reported
@bt_uk My Wi-fi has been down all day I’ve tried resetting multiple times it just keeps flashing like a pinky purple colour
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MJFOULKES
(@MichaelJFoulkes) reported
@bt_uk so…BT in their own T&C’s advise a response to all complaints within 2 days…… it’s now day 4 and no response!!! Should I raise another complaint for your customer service team to ignore. Really is a shockingly poor company.
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Dean Clark
(@rubycdean) reported
@bt_uk I had 12 weeks of problems in my previous adress and was assured when I did a move it eould be easy you haven't cleared my bill as promised and I'm still unable to use my digital voice no calls aloud even after 12 phone calls and a promise it would work by midnight. Lie after lie