BT (British Telecom)

BT (British Telecom) Outage Report in Probus, Cornwall, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Probus, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Probus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Probus, Cornwall, England 01/21/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Probus, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Falmouth, Newquay and Redruth.

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City Problem Type Report Time
United KingdomFalmouth E-mail
United KingdomFalmouth E-mail
United KingdomNewquay Wi-fi
United KingdomRedruth Internet
United KingdomNewquay Internet
United KingdomRedruth Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Probus, England

Latest outage, problems and issue reports in Probus and nearby locations:

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • ShaneMeehan_83 Shane (@ShaneMeehan_83) reported from St Austell, England

    Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month

  • Omodon Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England

    @bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • covecaterer Cove Catering (@covecaterer) reported from Saint Agnes, England

    Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk I have sent you a message in dms to help with a WiFi issue

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • kneebone1961 David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    @bt_uk If you could fix the fault on the local exchange that would be great!

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk can I have some help with an issue please

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • sambrown96 Sam (@sambrown96) reported from Saint Blazey, England

    @bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • falmouthmarc Marc Elliott (@falmouthmarc) reported from Falmouth, England

    @bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me

  • Exculturobur124 Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England

    @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GrumpyBolloxUK Grumpy Bollox (@GrumpyBolloxUK) reported

    @bt_uk I want 2 b/band connections to my house but am told I can’t as my existing accounts are linked. I have to cancel one line altogether (losing my no) & then apply to have b/band as a new customer.End result - I’ll have two broadband connections to my house but lose my no.1/2

  • GrumpyBolloxUK Grumpy Bollox (@GrumpyBolloxUK) reported

    2/2 @bt_uk I go to sky and they agree to take over and allow me to keep my existing no and provide me with b/band. Plus they’re £4 per month cheaper. Your policy is plain stupid and I’d like an explanation please

  • slawek_poreda Slawek Poreda (@slawek_poreda) reported

    @bt_uk Ha ha. Yes they have just called only to tell me that BT engineer will perhaps call me on Monday to maybe organise a visit next week to fix the fault. @BT_UK - wow, that's just another four days to MAYBE have it fixed.

  • OviAvfc1 OviAvfc (@OviAvfc1) reported

    @harryguttridge @talkSPORT @RealRomfordPele Well Parlour is chatting absolute **** so struggling to understand how you agree with that. Talksport btsport skysport they're making money the same way why is it so wrong if fans do the same?

  • mustbecwaced Cllr Lynn Riley (@mustbecwaced) reported

    Are @BT_uk having a laugh!!! It doesn’t offer up a negative option just a negative customer experience. Based on your recent interaction, how likely are you to recommend BT to friends or family? From 0 (not at all likely) to 10 (extremely likely).

  • GrumpyBolloxUK Grumpy Bollox (@GrumpyBolloxUK) reported

    @bt_uk Not sure why I have to go through this when the end result is the same - 2 b/band lines into one property. And why is it Sky can do it no problem at all

  • deepaklodhia Deepak Lodhia (@deepaklodhia) reported

    @bt_uk Please can one of your customer care team contact me

  • MilkmanSam_ Milkman (@MilkmanSam_) reported

    @bt_uk I don’t think it’s anything to do with the servers of the game i am playing, since I can hear players voice in party chats lagging, and also have the same issue on every game I play

  • GrumpyBolloxUK Grumpy Bollox (@GrumpyBolloxUK) reported

    @bt_uk I did speak to them yes. They said my two accounts were linked and I could not have two b/band connections. Stupidly if I cancelled one and then ordered as a new customer they would allow me two b/band lines but I’d have to give up my original number. The end result is the same

  • Michele__Walker Michele 💙 (@Michele__Walker) reported

    @bt_uk Yes they have 3 times without advising us the job had been cancelled or crashed. Whilst we wait for switch on. It’s really not on. No customer service at all. Still not hopeful for next Friday