BT (British Telecom)

BT (British Telecom) Outage Report in Probus, Cornwall, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Probus, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Probus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Probus, Cornwall, England 02/02/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Probus, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Falmouth, Newquay and Redruth.

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City Problem Type Report Time
United KingdomFalmouth E-mail
United KingdomFalmouth E-mail
United KingdomNewquay Wi-fi
United KingdomRedruth Internet
United KingdomNewquay Internet
United KingdomRedruth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Probus, England

Latest outage, problems and issue reports in Probus and nearby locations:

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • jakekimpton Jake Kimpton (@jakekimpton) reported from Penryn, England

    @bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk can I have some help with an issue please

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • Exculturobur124 Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England

    @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

  • kneebone1961 David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    @bt_uk If you could fix the fault on the local exchange that would be great!

  • ShaneMeehan_83 Shane (@ShaneMeehan_83) reported from St Austell, England

    Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk I have sent you a message in dms to help with a WiFi issue

  • falmouthmarc Marc Elliott (@falmouthmarc) reported from Falmouth, England

    @bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me

  • sambrown96 Sam (@sambrown96) reported from Saint Blazey, England

    @bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Kat_Moorcroft Kat (@Kat_Moorcroft) reported

    @bt_uk Please could you help? Lightening has struck my parent’s home and ruined the phone line and WiFi. They’ve no signal to contact you. How can we file a fault when the website is down and phone lines are shut? They have 3 holiday cottages also without WiFi now. Thank you.

  • rwscissors2010 SammaSte ♋ (@rwscissors2010) reported

    @bt_uk Thank you, it says no current issues but the connection still keeps dropping.

  • theOz1907 Richard Horrocks (@theOz1907) reported

    @bt_uk Just advice on how to fix the issue please?

  • BpStu Stu_BP (@BpStu) reported

    @virginmedia I am getting so fed up with your poor service. Internet is dropping in and out again tonight. Not value for money anymore! @bt_uk want a new customer?

  • LTJ_Northy Marc North (@LTJ_Northy) reported

    How ******** is @RobbieSavage8 still employed by @btsport ??? Talks absolute bollocks and make me want to turn off.

  • alasdair009 Alasdair Macrae (@alasdair009) reported

    Oh @bt_uk I’m sorry I left you for broadband elsewhere. The sheer farse that has been @VodafoneUK ‘s customer support. Three days of being told to restart the router and plug into the test socket directly. Literally gutting and looking forward to cancelling and jumping back soon!

  • CivisEuropeae 🇪🇺John Clark 🇪🇺 (@CivisEuropeae) reported

    @bt_uk are there any issues reported in the North Derbyshire area? My hub just went solid orange, tried reset couple of times and no change. Tried to access hub the via ip address and I get: "Broadband connection status: Disconnected" Also your website is down.

  • Kat_Moorcroft Kat (@Kat_Moorcroft) reported

    @bt_uk Hi Gareth. The actual socket and WiFi hub have exploded with the lightning strike and they are ruined - do I still need to text if we know the issue can’t be resolved remotely? Thank you.

  • cross_maxxx Max Urban (@cross_maxxx) reported

    @bt_uk Hello, I‘m in Germany at the moment and my roaming data connection is either bad (3G) or disconnecting all the time. It‘s basically not usable for me. I tried restarting the phone, resetting network settings (suggestion by your support), but nothing helped

  • jokerjake6969 jakey p (@jokerjake6969) reported

    @bt_uk hey so my connection has been terrible the past two weeks I've done everything to sort it e.g. reset, reset modem and nothing is working it's now becoming unbearable to do anything. Can you please help ?