BT (British Telecom) Outage Report in Newlyn East, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newlyn East, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newlyn East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Newlyn East, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Newquay, Camborne and Redruth.
| City | Problem Type | Report Time |
|---|---|---|
 Newquay |
Wi-fi | |
| Camborne |
Internet | |
| Redruth |
Internet | |
| Newquay |
Internet | |
| Redruth |
Internet | |
| Camborne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newlyn East, England
Latest outage, problems and issue reports in Newlyn East and nearby locations:
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
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Tom Tolkien
(@tomtolkien) reported
from
Newquay, England
@bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Andrew MacCreadie
(@andy11mac) reported
from
Newlyn East, England
@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Dominic Kent 💻📱 📝
(@DomKent) reported
from
Saint Columb Major, England
@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.
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Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
@bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Naked Solar
(@naked_solar) reported
from
Newquay, England
Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Cove Catering
(@covecaterer) reported
from
Saint Agnes, England
Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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Naked Solar
(@naked_solar) reported
from
Newquay, England
@bt_uk If you could fix the fault on the local exchange that would be great!
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Janine Simpson
(@wee_ja9) reported
After we initiated contact with @bt_uk we discovered the complaint had been closed ? Despite being a priority client since January& highlighting this again on Twitter they have only just flagged them on the system. Been told to wait for an update on Monday!Still no safety plan 😢
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Daniel M
(@Dmitrovic92) reported
@bt_uk I’m a colleague and I’m having issues with an order that looks to have not been processed correctly. Sadly I keep waiting 30 minutes to be put through a vacant ‘help’ line with no sound, just the odd shuffling - can someone help?
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M
(@calciodisco) reported
@jamiej23uk @bt_uk Do you have the email address for Vodafone? Got an installation/activation issue that they don’t appear to be escalating and Openreach don’t seem to be doing anything about it.
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Saikred
(@TrueSaikred) reported
Sorry all, stream is looking off the cards, as once again I'm getting a steady 0.59mb/s from my provider. My patience is FAST wearing thin with the shockingly slow resolution from @bt_uk It's been over 3 weeks now!!!
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ℰ𝓂𝓂𝒶 ℋ𝒶𝓃𝓇𝒶𝓉𝓉𝓎 💓
(@xxemmahanratty) reported
@bt_uk Thinking about leaving you guys cause I still can’t get a decent Wi-Fi signal in any of my bedrooms and I’m paying each month for ‘complete Wi-Fi’ it’s an absolute rip off!!
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️️
(@pyxlwuff) reported
@bt_uk charging 32p/m for that low of a speed is actually criminal how are they getting away with this? Sky is utterly awful and we get double the speed from the same cabinet 😭😭
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Justin
(@commitunity) reported
So we were shut off by @bt_uk on the 8th April and they said the soonest they could get us turned back on is the 26th April!!?!! So they can turn us off with no warning INSTANTLY BUT CANT TURN IT BACK ON?! So. Obviously we needed a solution. They gave us some mini hotspot…
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Justin
(@commitunity) reported
@bt_uk Hi there yes please! However the problem is . Finally we have got our @bt_uk hotspot, it worked fine on the internet and our two phones were connected. Then after about 45 mins it just stopped working and won’t connect to the server. I’ve reset it, and done everything!? Help?
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Daly Design Studio
(@daly_design) reported
@btbusinesscare It’s unlikely you can get us back online. I’ve already raised a complaint, in fact it’s your Indian complaint handler that has disconnected us and we’re unable to work (web developer company with no broadband!)
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hannah
(@flourideapple) reported
@bt_uk no internet since friday, are there known issues in chelmsford atm?