BT (British Telecom)

BT (British Telecom) Outage Report in Saint Columb Major, Cornwall, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Saint Columb Major, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saint Columb Major and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Saint Columb Major, Cornwall, England 10/28/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Saint Columb Major, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: St Austell.

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City Problem Type Report Time
United KingdomSt Austell Internet
United KingdomSt Austell Wi-fi
United KingdomTruro E-mail
United KingdomNewquay E-mail
United KingdomSt Austell Wi-fi
United KingdomSt Austell Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Saint Columb Major, England

Latest outage, problems and issue reports in Saint Columb Major and nearby locations:

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk I have sent you a message in dms to help with a WiFi issue

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • sambrown96 Sam (@sambrown96) reported from Saint Blazey, England

    @bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.

  • blackler1998 xavier blackler (@blackler1998) reported from St Austell, England

    Robbie savage has got to be one of the worst commentators I've ever heard absolutely awful and is talking out his ass #UELfinal #CHEARS #EuropaLeagueFinal2019 #BTSport

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    @bt_uk If you could fix the fault on the local exchange that would be great!

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • Polgooth_inn Polgooth Inn (@Polgooth_inn) reported from St Mewan, England

    @btbusinesscare I have had BTNet installed on the 2nd March but it is still not working properly. I get internal bills sent to me threatening switching me off. So much for the 6 hour fix

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • ShaneMeehan_83 Shane (@ShaneMeehan_83) reported from St Austell, England

    Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • mrbluelights john hutchens (@mrbluelights) reported from Bodmin, England

    @bt_uk Locked out of my email, 3 days later and numerous online chats and phone calls, still not resoled......BT worst customer service ever!!

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk can I have some help with an issue please

  • mrbluelights john hutchens (@mrbluelights) reported from Bodmin, England

    @bt_uk wait in all Saturday morning to finally get a phone call saying they can't do anything about getting access to my email account till Monday, how many phone calls and how many times do i have to explain the problem to you!! NEVER NEVER USE BT!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Cinister09 Cinnamon (@Cinister09) reported

    @bt_uk your bill is due to be paid by the 5th of November or we'll disconnect your services. Also @bt_uk it's Friday the 29th of October and we've disconnected your services. Enjoy the weekend. 😑 worst bit is, today is pay day, they'd be getting paid in full. Now I'm pissed.

  • emmapandaharris Emma Hedges (@emmapandaharris) reported

    @bt_uk 1/ Hey, maybe you can help with this. My mum received a terminal cancer diagnosis last month and we really rely on the phone line as it’s the number oncology, district nurses, the hospice and her friends and family use. The landline stopped working last night.

  • claire_e87 Claire eaketts (@claire_e87) reported

    @bt_uk why can I not get through to any of the options on your phone services. Says they are currently closed. Have an ongoing complaint and have had no service now for 2 weeks. I need to speak to someone urgently

  • husrago husrag◎ (@husrago) reported

    Awful customer service from @bt_uk as I’ve been receiving bills despite I have explained them I have no BT service and they confirmed that. Yesterday I got my ‘final bill’ and now I’m struggling to reach them on phone. @bt_uk could you please remove my name from random bills pls?

  • stevenboy30 Steve Boyde 💛 (@stevenboy30) reported

    @bt_uk Do you know if there is a mobile network issue in LA14 please?

  • Mickeycthomas Michael (@Mickeycthomas) reported

    @bt_uk daylight robbery with these guys and the customer support is up there with the worst I’ve ever come across

  • emmapandaharris Emma Hedges (@emmapandaharris) reported

    @bt_uk 10/ the operative said I give feedback by telling him about the service over the phone. I wasn’t comfortable doing this, nor does it seem like a standard complaint’s procedure. So I checked Twitter and saw here that you were asking how you could help.

  • jamclarkey James (@jamclarkey) reported

    @frazerluca @bt_uk @bt_uk can help order a adapter for your old phone if it's in a different room to the smart hub 2 or a digital voice handset. In the meantime to make use of your landline service please move your old phone into the same room as the smart hub 2 and plug it into the back of it

  • emmapandaharris Emma Hedges (@emmapandaharris) reported

    @bt_uk 5/ thought I better check up on it today. So I rang the number and waited 20 minutes on hold. Repeated the story and it seemed like the welfare issue hadn’t been raised but still the operative assured us it was getting fixed today. But by 8, phone still wasn’t working

  • frazerluca Frazer Lewis (@frazerluca) reported

    @jamclarkey @bt_uk Ok thanks problem is I don’t have a phone in the same room as the Smart Hub 2