BT (British Telecom) Outage in Newquay, Cornwall, England

@sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

@bt_uk so much for superfast I’m down to dial up speeds!

@bt_uk when the customer emails, just ignore them !

@bt_uk no customer service as usual !

@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

@bt_uk If you could fix the fault on the local exchange that would be great!

Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet

@btbusinesscare I have had BTNet installed on the 2nd March but it is still not working properly. I get internal bills sent to me threatening switching me off. So much for the 6 hour fix

@ShaunAmor @BTCare It’s standard for BT mate. Appalling customer service for new & existing. Ridiculous dog legs in processes between BT & Openreach. It’s always complicated & infuriating trying to get anything done with them

@BTCare service down (data not phone) in TR7

Anyone else's @xfl stream gone to hell on @btsport great game being ruined by a bad feed!

@FTusa284 @bt_uk In Monifieth, a farmer knocked down the main mobile phone mast with his tractor. It took six months for them to fix it. Four days sounds almost competent in comparison... 😂

@mrandrewdickson @Twitter Lots of people don't have passports. This sort of mass data accumulation by internet giants inevitably gets hacked. (eg: @bt_uk Yahoo! TalkTalk & others) Very very bad idea.

@MarkLeneve @BTCare The struggle is real. We can’t get dependable WIFI here either- and we pay for the faster service! I work from home and depend on my internet!

@bt_uk and @O2 I have finally managed to get the details of how to leave three. What cN you do to convince me to come to your network. (3 contracts please)

@Decwoodhead1 Can’t stream atm because of @bt_uk and their shit internet

@bt_uk, well I log a fault online and book an engineer, yet 24hours later, My BT account claims no fault has been logged, and no engineer booked. Call customer service - helpful, but not helpful. No record of an engineer appointment and first chance Wednesday

@bt_uk I get we hav a storm but these fibre optic lines are underground so why are my speed down to 12mbs from 60mbs latency 129,. Packet loss, this is ment to be a new line. Bs again ,with bt. What a great service

@btsportfootball @btsport @jjenas8 @petercrouch Every cloud has a silver lining. At least I can cancel my bt subscription 🤔

@TAGilbert @btsport Perhaps, but then football doesn't work like cricket or tennis or the various other sports in which similar systems have been able to work more effectively. We seemed in too much of a rush to use tech, without thinking about HOW we use it.