BT (British Telecom)

BT (British Telecom) Outage Report in Newquay, Cornwall, England

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The latest reports from users having issues in Newquay come from postal codes TR7 and TR8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newquay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newquay, Cornwall, England 01/14/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newquay, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Newquay.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewquay Wi-fi
United KingdomNewquay Internet
United KingdomWadebridge Wi-fi
United KingdomNewquay Internet
United KingdomTruro E-mail
United KingdomTruro E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    @bt_uk If you could fix the fault on the local exchange that would be great!

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • Polgooth_inn Polgooth Inn (@Polgooth_inn) reported from St Mewan, England

    @btbusinesscare I have had BTNet installed on the 2nd March but it is still not working properly. I get internal bills sent to me threatening switching me off. So much for the 6 hour fix

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • covecaterer Cove Catering (@covecaterer) reported from Saint Agnes, England

    Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BudgieRetro Craig Burgess (@BudgieRetro) reported

    @bt_uk I have the same issue, it’s not appearing. Have cleared cache etc and tried multiple PCs and browsers - anyone get this fixed by BT?

  • retracement retracement⭐⭐ (@retracement) reported

    @ianwtasker @bt_uk It would be remiss of me not to update that BT have kindly agreed to let me keep the PVR after reviewing my length of time with the service. This does now leave the door open for me to happily return back to their service should my finances allow at some point.

  • ySoCereal_ G (@ySoCereal_) reported

    @bt_uk So thanks @bt_uk I now have no Internet access for up to 6 weeks.. Should never cancel someone's Internet until the job is marked complete...

  • matt40k Matt Smith (@matt40k) reported

    @retracement @bt_uk I think they started doing like Virgin where the equipment is rented, so they can push out updates without you arguing with them about you owning it. Plus side - it breaks = their problem

  • Jason12437082 Jason (@Jason12437082) reported

    @bt_uk BT is such a terrible company and do t ever touch any of their service. The broadband service they provide would freeze many times a day, but according to them, it’s customers fault. How can it be customers fault if only a restart of the router can fix the issue?

  • yutikabharech Yutika Agarwal (@yutikabharech) reported

    @bt_uk I’ve called multiple times and I have tirelessly tried everything over calls and twitter to connect to BTWiFi-X and just cannot. My work is being severely affected. PLEASE HELP!

  • DmSandiedee sandra mcgowan (@DmSandiedee) reported

    @bt_uk been on hold for 40 minutes. Started at number 2, gone to number 5!!!!!! HELP!! Issues with mini whole home wifi

  • djleerawlings Lee Rawlings (@djleerawlings) reported

    @bt_uk was due to receive a manager call back today, that was promised on Friday. Yet again, promises not delivered let down at every step of the way.

  • KayDija Dija (@KayDija) reported

    @bt_uk Is there a way to cancel and then reorder or is it unlikely there will be any stock left

  • Seosamh1985 Joe (@Seosamh1985) reported

    @bt_uk Just had fibre 500 installed today. Very good service however I ran a test and it shows 295mb. Presumably this is normal and if so how long before I can be expecting full or closer to 500mb? Thanks