BT (British Telecom) Outage Report in Newquay, Cornwall, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newquay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newquay, England
Latest outage, problems and issue reports in Newquay and nearby locations:
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
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Naked Solar
(@naked_solar) reported
from
Newquay, England
Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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Naked Solar
(@naked_solar) reported
from
Newquay, England
@bt_uk If you could fix the fault on the local exchange that would be great!
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
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Polgooth Inn
(@Polgooth_inn) reported
from
St Mewan, England
@btbusinesscare I have had BTNet installed on the 2nd March but it is still not working properly. I get internal bills sent to me threatening switching me off. So much for the 6 hour fix
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sleve McDichael
(@Trouserdeagle) reported
@BTCare I work exclusively from home with no option to work in an office and I lost a day of work due to an unexplainable outage. Am I eligible for any form of compensation?
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Tom Fox
(@TomFox87) reported
@bt_uk Hi, I am using the BT Cloud Work App for work but the 'Ask First' option is no longer working when I try to transfer calls to a colleague. Whenever I press it the call is disconnected. Please help!
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sally roberts
(@sallyroberts70) reported
@SkyUK can you quote for Broadband and phone please, I need to switch from @bt_uk keep taking my money, not providing the service I’m paying for! Excuse after excuse and still not fixed the issue. Ongoing for years. Time to terminate - breach of contract on @bt_uk part
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Chris Middleton
(@strategistmag) reported
@ChrisTheDJ @bt_uk I ended my BT contract when they kept phoning me in the evening on the LL even though I instructed them never to. Their response? I quote: “It’s our line, not yours, and we’ll phone it whenever we want to.” They are a truly appalling company.
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Prof Colin Diamond CBE 💙
(@Anfieldexile) reported
@bt_uk Bullshit advert 💩 Been waiting for you to correct your own mistakes and complete the broadband switch after moving house. Booked in 11 March. Meant to happen 29 March. Engineer promised today. No show. Might be fixed 13th March. Who knows? Utterly appalling service 💩
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Samantha Winton
(@SamanthaWinton) reported
@bt_uk I’ve tried on my iphone, ipad and on my desktop pc but still get the same message. Like I said, the advisor I spoke to yesterday said they were having problems at BT’s end.
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Esteban Olmedo
(@estebano_) reported
@bt_uk It's now the 3rd day of no broadband, the router you sent over is super-slow and I keep being guided down self-reporting an issue that I already self-reported, and your engineer said he can't fix because it's a bigger problem. This is now impacting my work! Can you fix it?
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Callum
(@callum96_) reported
@bt_uk Hey, since I renewed on the same package, my speed is real slow.. today it’s dropped under the minimum speed too...
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Tim H
(@timjbharg) reported
@adampettit1972 @bt_uk BT are awful imo, they tried to hike my parents' charge by 30+%, we moved to Vodafone for our broadband and are paying less than what BT were charging before they tried to scalp us. Customer service was better with Vodafone too and they changed us over exactly when scheduled 👍
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The Buttery Scotsman
(@ButteryScotsman) reported
I require the internet to continue my duties, I earn my money online, and this has been the biggest pain in my arse Half the mind to move to a different provider @bt_uk I'll be calling up customer support again. Bloody joke this is.Not showing up and putting it down as missed.