BT (British Telecom)

BT (British Telecom) Outage Report in Saint Agnes, Cornwall, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Saint Agnes, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saint Agnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Saint Agnes, Cornwall, England 05/19/2025 20:20

May 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Saint Agnes, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Falmouth, Newquay and Truro.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamborne Internet
United KingdomFalmouth E-mail
United KingdomNewquay Internet
United KingdomTruro Phone
United KingdomTruro Internet
United KingdomFalmouth TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Saint Agnes, England

Latest outage, problems and issue reports in Saint Agnes and nearby locations:

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • covecaterer Cove Catering (@covecaterer) reported from Saint Agnes, England

    Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

  • ruthpwasb Ruth Pudney (@ruthpwasb) reported from Porthtowan, England

    Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • FalmouthSeaside CousinJackCameHome 〓〓 (@FalmouthSeaside) reported from Falmouth, England

    Good grief @bt_uk if you call, text or email me one more time to remind me you're installing broadband this week, your engineer will get a phone inserted sideways. This is harassment: I'm receiving calls texts and emails every day. Stop already. Very p*ssed off customer.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • kneebone1961 David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

  • Exculturobur124 Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England

    @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • Omodon Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England

    @bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • falmouthmarc Marc Elliott (@falmouthmarc) reported from Falmouth, England

    @bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MoRodgers4 MoRodgers (@MoRodgers4) reported

    @bt_uk no more @ScotGovFM tax payers cash to a company that has let Scottish sport down. Enough is Enough @MarcAllera

  • MrCrick52128045 MrCricket (@MrCrick52128045) reported

    @btsport why is your app never working when it casts to a tv ?

  • crazyygiirl BlairWaldorf (Carrie) (@crazyygiirl) reported

    My @bt_uk internet has been down the whole day today. And it seems like it won‘t be up until tomorrow night. That‘s two days without wifi. I swear it seems like this week is just an extremely unlucky week for me. The bad news just don‘t stop

  • VCFCR Vince robson (@VCFCR) reported

    @btsportcricket @btsport Please provide sound only! Don't want to listen to Aussie commentators laughing. V Poor BT!!!

  • bulldogbyrne julie byrne (@bulldogbyrne) reported

    @bt_uk 3 channels will not connect but all the rest OK wtf happening and it is not my ariel

  • GrumpyAgencyGuy Grumpy Agency Guy (@GrumpyAgencyGuy) reported

    @ArvindHickman @AS_Goodstuff @btsport Didn’t pick Anderson and Broad on green swinging wicket, didn’t pick a recognised spinner on this one. Aside from not having talented enough players, we also have a very poor captain.

  • thepeoplesmovie The People's Movies (@thepeoplesmovie) reported

    Hi folks if you are looking for digital or a Broadband service I DO NOT RECCOMEND @bt_uk

  • AllisonKyle12 Allison Kyle (@AllisonKyle12) reported

    @MalibuDarby87 @bt_uk I was able to recover my locked account in less than an hour with the help of @Quick_restore. He is legit and highly recommended. Contact him now to get back your account now

  • TokyoTurps TokyoTurps (@TokyoTurps) reported

    @bt_uk what's been going on with your service this past week and a half? seen tons of people with the same issue which is that our internet is just tanking. My family pays for 150 down, 30 up and recently its been more around 30 down, 15 up and tanking frequently every day.

  • zhriszowen Zhris Zowen (@zhriszowen) reported

    @btsport Why Aussie commentary on the Ashes? It's awful, truly awful. Even calling it Fox cricket. Couldn't put a commentary team together?