BT (British Telecom) Outage in Saint Agnes, Cornwall, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Saint Agnes, England

BT (British Telecom) Outage Chart in Saint Agnes, Cornwall, England

October 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(63.08%)
Phone
(15.63%)
Wi-fi
(9.40%)
E-mail
(5.44%)
Total Blackout
(4.30%)
TV
(2.15%)

BT (British Telecom) Outage Map Near Saint Agnes, Cornwall, England

The most recent outage reports and issues originated from Camborne, Redruth, Probus and Truro.

Redruth Internet
Truro Total Blackout
Camborne Phone
Redruth Phone
Redruth Internet
Redruth Total Blackout

BT (British Telecom) in Saint Agnes, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Saint Agnes, England

Latest outage, problems and issue reports in Saint Agnes and nearby locations:
  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    @bt_uk If you could fix the fault on the local exchange that would be great!

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet

  • jakekimpton Jake Kimpton (@jakekimpton) reported from Penryn, England

    @bt_uk Ethernet connection to the router using a gigbit cable so no latency or speed issues should be present.

  • kernowrides Jim (@kernowrides) reported from Truro, England

    @ShaunAmor @BTCare It’s standard for BT mate. Appalling customer service for new & existing. Ridiculous dog legs in processes between BT & Openreach. It’s always complicated & infuriating trying to get anything done with them

  • alexcravencom Alex Craven, AC (@alexcravencom) reported from Newquay, England

    @BTCare service down (data not phone) in TR7

  • KellyAB3 Kelly Laws (@KellyAB3) reported from Four Lanes, England

    @BTCare So I wait for the call on Monday and can’t take it because I am driving!! Gregor tells me that they won’t be dealing with it anymore and I need to contact Faults Dept!!! I AM SO ANGRY with BT!!!! Your service is appalling!!!!

  • KellyAB3 Kelly Laws (@KellyAB3) reported from Four Lanes, England

    @BTCare - Come On!!! This is appalling customer service!! I have been waiting for a call back from your complaints dept for 3 days!! And I am still waiting!!! #infuriated #angry #profitsovercustomerservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • matekaneve mB33|y (@matekaneve) reported

    @bt_uk @bt_uk I talked to the loyalty team and was supposed to get a call back today at 4pm. It never happened... I'm quite disappointed as the lady I was speaking to sounded quite reassuring and tried to convince me after she talks to her manager I might be able to get a better deal...

  • nineandjohn JT (@nineandjohn) reported

    @bt_uk disgusting customer service re overcharge. Chat and phone resulted in broken promises and returned call that never happened. Hate lies. You are rip off business that don't care. I will be taking this further. Hope @MoneyTelegraph take note.

  • sarajulia99 sara (@sarajulia99) reported

    @joelycett @BTCare @bt_uk are the worst company I’ve had to deal with via live chat.Had a broadband issue, you get standard responses & then they cut chat off before you can query any further.

  • swomwebb2408 Michael Webb (@swomwebb2408) reported

    Well done to Rachel @BTCare complaints Review Service, for resolving my issue about being charged for @BTSportSPFL Thank you.

  • C_Singlehurst Claire Singlehurst (@C_Singlehurst) reported

    @bt_uk We were told we couldn’t place an order for a hub without @OpenreachHelp connecting us to the network, so no hub currently on order.

  • FrecklesMuir 🍉 (@FrecklesMuir) reported

    @bt_uk No, I don’t always get letter as sometimes the postman puts them in the wrong box. I did ring up to discuss it & they said it would be £40-45 a month, which I was absolutley fine with . As you can imagine, I would never of agreed to £58 a month.

  • HGRavenclaw Keighley (@HGRavenclaw) reported

    So disappointed with @bt_uk. Complained twice this month b/c our wifi cuts out. But our bill has still increased. Just spoke to someone & our options were £3 off our bill or another increase for a different service.

  • DonnaWa71706620 Donna Watson (@DonnaWa71706620) reported

    I am so nearly completely done with @bt_uk. Don’t get ultrafast broadband with them, still not working after 2 weeks and now they have switched off the minihub they gave us so we have nothing but using our own mobile data. Fab! 🙄👌🏻

  • sweetenermx 𝙅𝙖𝙨𝙤𝙣 ♡'𝙨 𝙢𝙞𝙣𝙜𝙞 (@sweetenermx) reported

    @bt_uk I called up and it was an area problem but it is fixed now thankyou

  • NonLeagueFooty Andy Ollerenshaw (@NonLeagueFooty) reported

    @bt_uk appalling service from BT. Moving home in a week, but BT stopped all our services yesterday because our buyer set up services with another provider. No warning from BT, didn’t ask us, now no internet (I work from home). Refuse to reconnect, offered £20 compensation. Avoid!