BT (British Telecom)

BT (British Telecom) Outage Report in Redruth, Cornwall, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Redruth come from postal codes TR15.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Redruth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Redruth, Cornwall, England 04/24/2024 18:05

April 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Redruth, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Redruth, Newquay, Camborne, Truro, Falmouth, Hayle, Perranporth, Helston and Penryn.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedruth Internet
United KingdomNewquay Internet
United KingdomNewquay Internet
United KingdomCamborne Internet
United KingdomTruro Internet
United KingdomCamborne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Redruth, England

Latest outage, problems and issue reports in Redruth and nearby locations:

  • Omodon Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England

    @bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • Exculturobur124 Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England

    @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • paulbeevers71 Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • kneebone1961 David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • falmouthmarc Marc Elliott (@falmouthmarc) reported from Falmouth, England

    @bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • covecaterer Cove Catering (@covecaterer) reported from Saint Agnes, England

    Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • WillRoberts11 Will Roberts (@WillRoberts11) reported

    @bt_uk Many times… they are the ones that managed to cut the service whilst we were on with them trying to resolve another problem tonight! This highlight follows last Thursday when one of your operatives hung up on a colleague after we’d been on hold with him for an hour.

  • mikeyplondon Mikey P (@mikeyplondon) reported

    @shazzah_harm @bt_uk @hex I have Hyperoptic for a fast fibre connection. They're not bad. There's also Community Fibre. Although depends if both or either service your area. I avoid the big ones like BT and Virgin like the plague.

  • peterdonaghy1 peter donaghy (@peterdonaghy1) reported

    @bt_uk the worst possible service ever. No contact as promised. No engineer called. DO YOUR JOB!!!!

  • IMH19559737 Hafiz (@IMH19559737) reported

    @btsport With this dubious means of England reaching the finals, I pray Italy wins it. Mount, Reece James, and Chilwell first before any other player but I never wished their country shamefully reach the Euros finals through fraudulent means.

  • richard_folega RIchard Folega (@richard_folega) reported

    @btbusinesscare Work connection goes down my 4g assure kicks in. Support tell me to unplug the dongle and tell them when I've disconnected it, By letter? carrier pigeon? Can't book an engineer visit without it. No support using the product I paid for when my connection dies. 👌

  • FollowOCD Oscar Creative Digital (@FollowOCD) reported

    @bt_uk Please DM me and stop making my timeline look bad ;)

  • samimufc Sami (ITS COMING HOME) (@samimufc) reported

    @dhmcardoso @England @bt_uk Shut up u retard

  • Cruisette1 SiobhanK (@Cruisette1) reported

    @Tonysmini @bt_uk I finally managed to communicate with a human via their live chat. I hope it’s an experience I don’t have to repeat. The school is aware and had to do a temporary fix.

  • feliciahudsonfx Felicia hudson (@feliciahudsonfx) reported

    @btsport Never depends on a single income. Make $30,000 every single week,DM me via WhatsApp: +1(916)8884649

  • Stephenjd88 Stephen (@Stephenjd88) reported

    @opiumjack @England @bt_uk Says someone supporting the worst divers in the tournament lol.