BT (British Telecom) Outage Report in Redruth, Cornwall, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Redruth, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Hayle, Redruth, Falmouth, Newquay and Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Wi-fi | |
| Hayle |
Phone | |
| Redruth |
Internet | |
| Falmouth |
Internet | |
| Newquay |
Internet | |
| Truro |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
-
Tom Tolkien
(@tomtolkien) reported
from
Newquay, England
@bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.
-
Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
-
Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
-
Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
-
Andrew MacCreadie
(@andy11mac) reported
from
Newlyn East, England
@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
-
David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
-
Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
-
Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
-
Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
-
Cove Catering
(@covecaterer) reported
from
Saint Agnes, England
Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
-
Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
-
Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
-
Marc Elliott
(@falmouthmarc) reported
from
Falmouth, England
@bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me
-
Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Positive Impact
(@teampisales) reported
@btbusinesscare Any update? We have been without a business service of phones & broadband since 23/8/22 & STILL not had verbal communication as to when we are going to get our CONTRACTED service actually supplied? Lots of promises - No action. You are a COMMUNICATIONS company for goodness sake.
-
Джеррі Кемпбелл
(@gerrycampbell69) reported
@bt_uk Wasn't wanting one sent out, I can easily pick up from your many EE stores which they are available. WE HAVE NO BROADBAND. NO ACCESS TO THE INTERNET. A SERVICE WE PAY FOR. Yet you are happy for me to upgrade to get that Dongle you will apparently 'send out'? Shocking.
-
Karl Andrew
(@stotty74) reported
@bt_uk BT must have the worst customer response times ever. On hold for 20 minutes after being disconnected a number of times, and waiting for online chat is estimated to be over 25 minutes. @unitedutilities answer their phones within 10 rings with fantastic customer service.
-
Brad Jones
(@BradJonesTweets) reported
@bt_uk Can anyone provide me with an access code to buy one? That's essentially the problem I have. I can't find one when logging into my BT account, I'm just shown the message displayed in my first tweet.
-
Stuart Bailey
(@stuartbailey276) reported
@bt_uk more misinformation provided. The next “review date” to plan the delivery of my service is now the 14th September. And I’m still paying for the shambolic Non service. #disgrace
-
ned
(@ThunderoIoIo) reported
@leadrR6 @btbusinesscare will this fix my BT connection too? NO.
-
inny walibhai
(@innyko1) reported
@bt_uk absolutely shocking service, my broadband has been out since Tuesday and I receive a message saying nothing will be resolved until the 15th September. No solution for my issues from yourselves. Very poor service.
-
Mark Cobain
(@MyLifeAge) reported
@Craig_Chard @EE @btsport Same problem as ever. Don’t know why they bother
-
Джеррі Кемпбелл
(@gerrycampbell69) reported
So this happened today. Broadband went down and we contacted BT. We were told there was a problem and they are going to fix it... BY THE 13TH OF SEPTEMBER!!! Contacted them to ask if they could provide a dongle till the problem is fixed via twitter, phone and... 1/2 @bt_uk
-
DomusHolmesPropertyFinder
(@DomusHolmes) reported
@bt_uk How long is this current outage going to last in the Bristol area? It has now been almost a week of patchy poor signal for TV channels using YouView box....