BT (British Telecom)

BT (British Telecom) Outage Report in Redruth, Cornwall, England

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The latest reports from users having issues in Redruth come from postal codes TR15.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Redruth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Redruth, Cornwall, England 11/04/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Redruth, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Falmouth, Newquay, Truro, Redruth and Camborne.

Loading map, please wait...
City Problem Type Report Time
United KingdomFalmouth Internet
United KingdomNewquay Internet
United KingdomTruro E-mail
United KingdomRedruth Internet
United KingdomCamborne Internet
United KingdomTruro E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Redruth, England

Latest outage, problems and issue reports in Redruth and nearby locations:

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • falmouthmarc Marc Elliott (@falmouthmarc) reported from Falmouth, England

    @bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me

  • covecaterer Cove Catering (@covecaterer) reported from Saint Agnes, England

    Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • paulbeevers71 Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • Exculturobur124 Old Cranleighan 124 (@Exculturobur124) reported from Falmouth, England

    @bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • kneebone1961 David Kneebone (@kneebone1961) reported from Perranarworthal, England

    @btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Justsum32062003 Justsumguy (@Justsum32062003) reported

    @JeemerTheMeemer @bt_uk But you don't pay openreach... Multiple good reasons why they may elect not to, access rights or issues, overbuild, maybe you are already over the USO threshold. So you're upset about a company you don't pay not doing a thing they aren't obliged to do

  • JeemerTheMeemer JeemerDawg (@JeemerTheMeemer) reported

    @Justsum32062003 @bt_uk Who do you think the line rental goes to? I am directly paying them There are no access rights, or ant of the other problems, they just don't want to upgrade the line to modern standards...

  • AKS AK (@AKS) reported

    @bt_uk Youve definitely let me down today...

  • GaaJ61385709 GaaJ (@GaaJ61385709) reported

    @bt_uk still awaiting a call back from tier 2 team regarding a terrible mistake they have made on my account and dont have the decency to call ...perhaps as they dont know how to handle what they have done

  • JeemerTheMeemer JeemerDawg (@JeemerTheMeemer) reported

    @Justsum32062003 @bt_uk I absolutely am, I'm a paying customer, paying the same prices and line rental as those with the upgraded line a few hundred meters away Absolutely no good reason for me to not have broadband parity with them.

  • karennn_x karenlong. (@karennn_x) reported

    @bt_uk is there an internet outage in Cumbernauld/Glasgow area?

  • jaaacv2 jac (@jaaacv2) reported

    @bt_uk fix my internet *****

  • CDaviesFE Christian Davies (@CDaviesFE) reported

    Very impressed with @bt_uk broadband. Wi-fi went down, engineer booked for tomorrow, went shopping and someone had already been round and fixed it! Time for the marking to continue...

  • Gemma00925401 Gemma (@Gemma00925401) reported

    @bt_uk Engineer visit unveiled that @bt_uk transferred us onto the wrong phone line! Now back in the cycle of being on hold for hours trying to get through and arrange a fix... can someone call me please?

  • MikeARyan Mike Ryan (@MikeARyan) reported

    Anyone else finding the @primevideouk on @bt_uk has slowed down hugely.