BT (British Telecom) Outage Report in Redruth, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Redruth, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Truro, Newquay, St Ives, Hayle, Helston, Camborne and Redruth.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
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| Newquay |
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| St Ives |
Internet | |
| Hayle |
TV | |
| Helston |
Internet | |
| Helston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Naked Solar
(@naked_solar) reported
from
Newquay, England
@bt_uk If you could fix the fault on the local exchange that would be great!
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Naked Solar
(@naked_solar) reported
from
Newquay, England
Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Tom Tolkien
(@tomtolkien) reported
from
Newquay, England
@bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Andrew MacCreadie
(@andy11mac) reported
from
Newlyn East, England
@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Pig Bodine
(@PigB0dine) reported
@tizstu @bt_uk @Ofcom I've just had the same with a BT Door2Door. Started the spiel with some tripe about how my provider should have been in contact with me about upgrades in the area that will affect current service. Incorrect information and dishonest practices, not convinced to switch to BT at all
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Sophie
(@SophieFul14) reported
Shout out to the guy from @bt_uk who delivered the best customer service I have ever had from the company. His customer service skills were impeccable & he saved me over £350 🙌🏻
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Mulbert
(@Mulbert1) reported
@bt_uk Cancel this contract (GP00725924) - NOW. My wife does not have time to deal with your skulduggery. She has spent the last 2 days trying to cancel this contract and due to either your incompetence or more likely your deliberate trickery this seemingly can't be done. #bt
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jj 🌻🐝
(@julie_twickers) reported
@bt_uk But when a customer wants to get Fibre @OpenreachHelp keeps cancelling the order
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Laney2021
(@Laney20211) reported
@bt_uk why are you customer service team so poor and passing people around? Why can’t you fix a mistake that has left a vulnerable person without a phone line and won’t fix your mistake? @Ofcom
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ً
(@hzqa0) reported
@bt_uk ur wifi is cancerous pls fix it u ugly *****
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Sahira
(@SahiraBevis1) reported
@bt_uk Major outage now extended to Friday 23 June! No communication from BT to inform us of that, and unable to email CEO as Gavin’s mailbox is full! What is earth going on!?
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Kathryn
(@Kathryn09818699) reported
@bt_uk Can someone fix our internet please, had no wifi since Tuesday, engineer came out today, worked for about 2 hours and now not working again. Eating into our data and we work from home. Not happy paying for a service that isn’t what we signed up for
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Aisha A
(@aisxa8) reported
@bt_uk you guys need to fix up your internet, how has the internet at home been down for a couple of days now???? Pathetic bye.