BT (British Telecom) Outage Report in Redruth, Cornwall, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Redruth come from postal codes TR15.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (15%)
-
Phone (9%)
-
Total Blackout (6%)
-
E-mail (5%)
-
TV (2%)
Live Outage Map Near Redruth, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Truro, Newquay, Camborne, Hayle, Redruth, Falmouth and Helston.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Wi-fi | |
| Truro |
Wi-fi | |
| Newquay |
Internet | |
| Camborne |
Internet | |
| Camborne |
TV | |
| Hayle |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
-
Marc Elliott
(@falmouthmarc) reported
from
Falmouth, England
@bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me
-
Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
-
Ruth Pudney
(@ruthpwasb) reported
from
Porthtowan, England
Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
-
Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
-
Andrew MacCreadie
(@andy11mac) reported
from
Newlyn East, England
@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
-
Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
-
Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
@bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.
-
Cove Catering
(@covecaterer) reported
from
Saint Agnes, England
Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
-
Jordan Lee Collins
(@JordanLeeSounds) reported
from
St. Ives, England
If a tree branch is presenting such an issue, just send a bucket team out and connect me ffs please! Or send a competent engineer who can be bothered to do his job!! @OpenreachHelp @bt_uk
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
-
Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
-
David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
-
FrankieSaysRelax #oafc
(@boundaryblue) reported
from
Newquay, England
Absolutely ******* hate that @btsport Just coz Isak scored he gets the MOTM. Utter nonsense. Weak, piss poor punditry. Dan Burn has been absolutely outstanding all game. Solid as a rock #LIVNEW #NEWLIV
-
CousinJackCameHome 〓〓
(@FalmouthSeaside) reported
from
Falmouth, England
Good grief @bt_uk if you call, text or email me one more time to remind me you're installing broadband this week, your engineer will get a phone inserted sideways. This is harassment: I'm receiving calls texts and emails every day. Stop already. Very p*ssed off customer.
-
Tom Tolkien
(@tomtolkien) reported
from
Newquay, England
@bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.
-
Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
-
Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Matt Preston
(@mattpreston11) reported
@bt_uk Hey, Wasn’t sure where else to post this. Recently had my service cut off, Which obviously wasn’t ideal. Ended up with Poppy as my case manager who was brilliant. No idea her surname but just tell all Poppys at BT they are sound yeah? Cheers mates.
-
🦦 zoE :f
(@omfgzzoe) reported
@bt_uk imagine if ur internet service actually worked and didnt lag or cut out every 5 minutes its not annoying at all and im not paying a small fortune for it to work??? SORT IT OUT IM SICK OF CALLING UR SHITTY HELPLINE
-
Paul Jenkins
(@PaulJenkinsUK) reported
Trust @bt_uk to mess up. They’ve connected the wrong modem to my 80+ yr old parent’s new bungalow leaving them without Careline. Appalling 1970s customer care.
-
Polly Prescott
(@pollyprescott) reported
Oh @bt_uk I have had some of the worst service from you in the last couple of weeks. Topped of by no internet when I'm working from home. Mini hub promised today, email to say it's coming tomorrow. Absolute joke. I'm losing pay and you don't seem to care
-
Paul Jenkins
(@PaulJenkinsUK) reported
Customer care 101 for @bt_uk Imagine your 90% blind mum and your dad with dementia were left without vital services. When would you want it fixed?
-
Grace Seabrooke
(@graceysea) reported
@bt_uk Hi Nick, no I don’t have a complaint open as it’s taken too long to be able to try and speak to someone over the phone. An engineer has never appeared. What is the quickest way to make a complaint?
-
Toby Hiles
(@HilesToby) reported
Hey @bt_uk nearly 5 weeks since u said '12/24hrs' to provide bband to me. Each call ends with 'open a complaint' and 'openreach need to do some work' Few days later 'no reply' email same reason & 'complaint now closed' #endoftether @ThomasDuecke @MarcAllera
-
Martin Hatch 🇬🇧
(@MartinHatch) reported
@bt_uk Sorry it appears to be my @ask_ArloEU Arlo Ultra Base station for my security cameras .. For some batshit reason it keeps following the Channel of my WiFi network and tanking my network speeds ... Basically my own personal "seek and destroy" on my home network!
-
Nathan7471 🎅
(@Natpow7471) reported
@bt_uk I don't mean to be rude but stop doing maintenance at 1am every Wednesday night, some people like to play games and can't so...stop it.
-
aaron
(@aaron3618) reported
@EE @btsport Hi my service has been restricted and only the other day I had full service