BT (British Telecom) Outage Report in Redruth, Cornwall, England
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The latest reports from users having issues in Redruth come from postal codes TR15.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Redruth, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Redruth, Camborne, Truro and Newquay.
| City | Problem Type | Report Time |
|---|---|---|
 Redruth |
Internet | |
| Camborne |
Internet | |
| Truro |
||
| Newquay |
||
| St Ives |
Internet | |
| Hayle |
TV |
Community Discussion
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BT (British Telecom) Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Tom Tolkien
(@tomtolkien) reported
from
Newquay, England
@bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk no customer service as usual !
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Allen Horrod
(@AllenXL) reported
from
Probus, England
@bt_uk when the customer emails, just ignore them !
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
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David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
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Marc Elliott
(@falmouthmarc) reported
from
Falmouth, England
@bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Cove Catering
(@covecaterer) reported
from
Saint Agnes, England
Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
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Andrew MacCreadie
(@andy11mac) reported
from
Newlyn East, England
@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Way
(@karenwknits) reported
@bt_uk you are awful people. You have cut us off last week saying we had moved out, you admitted it was yr mistake but won’t reconnect us until the 21st Oct!!! no mobile sig in our house. You don’t care & yr advisor was rude on phone, you take money & give nowt. @MoneySavingExp
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Mark Green
(@markal1974) reported
@bt_uk Delayed installation! Next Tuesday is the latest I’ve been told yet Friday I was told it would be turned around typically within 48hrs! Over three weeks when both adults WFH is just terrible! I have a complaint in but nothing has happened!
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Glawseagle
(@Glawseagle) reported
@btcare wifi speed now continually dropped to less than 20mbps ... despite your assurances that my minimum guaranteed download speed will be 50 Mbps. please advise on fix .. and why this has happened? Thanks
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Katy 🐚🇺🇦
(@Katy_Scarlet) reported
@bt_uk It’s a main cable down. Which apparently can’t be fixed with any urgency. Can you tell me if we were to switch to fibre would we get connected quicker? A neighbour has no issue with theirs and they are fibre.
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Katy 🐚🇺🇦
(@Katy_Scarlet) reported
@bt_uk Yes. No phone or broadband for 3+ weeks. I’ve called multiple times and no one seems able to give an update. I’ve raised complaints that get closed with no resolution, neighbours without landline are doing the same with the same outcome.
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Shahed Ali
(@_ShahedAli) reported
@bt_uk Can they call me immediately as I am left without a line and when I’m calling customer service it’s cutting me off? Is your business line down?
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Tigershout
(@Tigershout2) reported
@bt_uk hello - our internet booster is down since a check up today. Can I provide my account so I know when this will be resolved? We can't use the internet now except for one room.
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Katy 🐚🇺🇦
(@Katy_Scarlet) reported
Yo @bt_uk can you tell me why my bill is the regular amount when I was ensured automatic compensation would be deducted as we have been without service for THREE WEEKS now? Switching providers would have been quicker.
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Its me with a silent J 🇯🇲🇬🇧
(@woni3diamond) reported
@bt_uk Iv been having problems with my internet connection for about 24 hours
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I CAN Write
(@icanwritessays) reported
@torypowles @bt_uk I can help you with your assignment WhatsApp: +16059912091 WeChat ID: ICAN28888896 SC: icanwritessays FB: I Can Write