BT (British Telecom) Outage Report in Redruth, Cornwall, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Redruth come from postal codes TR15.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Redruth, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Hayle, Redruth, Falmouth, Newquay and Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Hayle |
Phone | |
| Redruth |
Internet | |
| Falmouth |
Internet | |
| Newquay |
Internet | |
| Truro |
||
| Redruth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
-
David Kneebone
(@kneebone1961) reported
from
Perranarworthal, England
@btsport @SkySports allowing customers during this national crisis to pause sports subscriptions, within a few clicks of logging into your online account, great work sky. @btsport forcing customers to call in to cancel, with very long wait times, not so great work bt #shameonyou
-
Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
@bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.
-
Cove Catering
(@covecaterer) reported
from
Saint Agnes, England
Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
-
Tom Tolkien
(@tomtolkien) reported
from
Newquay, England
@bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
-
Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
-
Andrew MacCreadie
(@andy11mac) reported
from
Newlyn East, England
@BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709
-
Uggs
(@dave_dental) reported
from
Saint Erme, England
@bt_uk so much for superfast I’m down to dial up speeds!
-
CousinJackCameHome 〓〓
(@FalmouthSeaside) reported
from
Falmouth, England
Good grief @bt_uk if you call, text or email me one more time to remind me you're installing broadband this week, your engineer will get a phone inserted sideways. This is harassment: I'm receiving calls texts and emails every day. Stop already. Very p*ssed off customer.
-
Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
-
Marc Elliott
(@falmouthmarc) reported
from
Falmouth, England
@bt_uk how can I check for local issues. My WiFi is beyond shocking and my Smart hub 2 keeps crashing on me
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
-
Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
-
Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
-
Old Cranleighan 124
(@Exculturobur124) reported
from
Falmouth, England
@bt_uk Can someone please contact me ASAP re broadband and landline issue, have sent DMs, need to conduct online training for key workers..thanks.
-
Ruth Pudney
(@ruthpwasb) reported
from
Porthtowan, England
Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
-
Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Steven Ness
(@ragnar0k___) reported
@bt_uk want to tell me why it’s gonna take 9 days to fix a serious outage problem? Because 9 days to me tells me you just can’t be bothered and you’ll do it later, like seriously explain to me what takes that long, you could lay brand new cables in that time.
-
Alex
(@ASidelnyk) reported
@bt_uk nice to see my broadband is down with an estimated fix for midnight tomorrow! Extremely frustrating as I'm WFH this week.
-
Catherine Booth
(@booth_ca) reported
Hello @bt_uk, we’ve tried numerous times since October to get you to repair our landline and you’ve yet to help. My clinically unwell father is now missing doctors appointments as the hospital can’t phone us. You keep assuring us you’re on top of it, but nothing has happened.
-
Rosemarie Sallufi
(@RoseSallufi) reported
@bt_uk You can't even notify my mother who is a vunerable customer that you are taking her landline down for maintenance....Then you cannot communicate to a real or helpful person anywhere to get support. Considering u r a Comms company YOUR COMMUNICATION IS A BLOODY JOKE
-
DaveB🇧🇼
(@DaveB_mcfc) reported
@bt_uk Off and on again today and still showing as no resolution date from your online fault tracker.
-
ArchAngel 🏴☠️🏴☠️🏴☠️🏴☠️🏴☠️
(@ArchAngelMyke) reported
@bt_uk Hi you really need to start offering 4g in place of FTTC in areas where infrastructure is poor. We average 22mbps fttc but get 3/4 times faster on 4g, with 5g on the way. With hybrid services already offered, surely this would be simple to implement?
-
Lisa Gill
(@lippy72us) reported
@bt_uk absolutely shocking service today, rang to set up broadband packages, advisor added on entertainment packages without my consent, totally (higher) different prices from P/call to email confirmation on the packages for both our houses. Not happy at all
-
soup girl
(@queenofslothsss) reported
@bt_uk @WeAreOpenreach @OpenreachHelp I’ve taken 3 days of work to aid with accommodating appointments to make sure that I can get my internet installed that’s £350 of missed wages waiting for engineers who never turn up. I work in a call centre and this is absolutely appalling.
-
Daisy デイジー 🌼🏴
(@llygad_y_nos) reported
If anyone could advise me about writing to an ombudsman I would appreciate it. And if @BBCRadioWales fancy a segment on how impossible it is to get @bt_uk to fix your broadband in rural wales do let me know 👀
-
Rosemarie Sallufi
(@RoseSallufi) reported
@bt_uk WHAT A JOKE! You can't even notify my mother who is a vunerable customer that you are taking her landline down for maintenance....Then you cannot communicate to a real or helpful person anywhere to get support. Considering u r a Comms company YOUR COMMUNICATION IS A BLOODY JOKE