BT (British Telecom) outages and service status in Hayle, England

Problems in the last 24 hours in Hayle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayle, England

The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Hayle, Penzance, and Redruth.

City	Problem Type	Report Time
Camborne	E-mail	18 hours ago
Hayle	Internet	25 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

• 
  Kay Shepherd (@kaystone1) reported 2 minutes ago from St. Ives, England

  @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

• 
  Paul Beevers (@paulbeevers71) reported 6 minutes ago from Helston, England

  @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

• 
  Sophie Hellyer (@sophiehellyer) reported 9 minutes ago from Saint Agnes, England

  @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

• 
  Jordan Lee Collins (@JordanLeeSounds) reported 16 minutes ago from St. Ives, England

  If a tree branch is presenting such an issue, just send a bucket team out and connect me ffs please! Or send a competent engineer who can be bothered to do his job!! @OpenreachHelp @bt_uk

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 22 minutes ago from Camborne, England

  @bt_uk Move service. But with a delay as we were waiting for our house to be built.

• 
  TamsinD (@TamsinD1) reported 25 minutes ago from Penzance, England

  @btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 26 minutes ago from Camborne, England

  @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 31 minutes ago from Camborne, England

  @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 35 minutes ago from Camborne, England

  @bt_uk Fine. You have just lost another customer.

• 
  Julie Thacker (@ejthacker13) reported 36 minutes ago from Penzance, England

  @BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors

• 
  Cove Catering (@covecaterer) reported 39 minutes ago from Saint Agnes, England

  Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

• 
  Kay Shepherd (@kaystone1) reported 42 minutes ago from St. Ives, England

  @btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 48 minutes ago from Camborne, England

  @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 49 minutes ago from Germoe, England

  @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

• 
  Ruth Pudney (@ruthpwasb) reported 56 minutes ago from Porthtowan, England

  Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport

• 
  Patrick Gale (@PNovelistGale) reported 57 minutes ago from St Just, England

  @Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Jackson (@davidjjackson) reported 4 minutes ago

  @bt_uk He offered to put a complaint in, but admitted it wouldnt amount to much. So I said what is the point. Whilst I have had some rubbish service from staff, the problem is @bt_uk itself. How can you sell a service, wth new hardware that is not capable of delivering that service?

• 
  LEILA (@leeelor) reported 7 minutes ago

  @bt_uk hey, I’m having trouble finding my active account with you. When I log in with the email it always logs into an inactive account. Can’t find bills info etc etc. All info is my closed account before rejoining you. Can you help? Thanks.

• 
  John Adams (@JohnAdamsEbble) reported 7 minutes ago

  What a totally negative experience calling @bt_uk has been. I’ve been trying to cancel an order for a month without success. 12 calls, endlessly on hold listening to appalling music. NO ONE seems able or willing to revert the order. Complaint ref number C10003089417 @Ofcom

• 
  Simon Mitchell (@SimonMitch1956) reported 9 minutes ago

  @herbie963 @bt_uk They make it as awkward as possible to put a justified complaint in and then give you the runaround in the hope that you give up. Wrong on my count !!!

• 
  Digger (@JohnKaysCanoe) reported 10 minutes ago

  @bt_uk is there a reason why my broadband goes down at 02:15 every single night without fail?

• 
  Mini67!x (@jellywellys99) reported 11 minutes ago

  @bt_uk @bt_uk can someone help me turn off two factor authentication please

• 
  Dr Pauline Nelson (@DrP_Manc) reported 14 minutes ago

  @bt_uk What are you going to do for my elderly relative for the 8 weeks I have to wait? With no phone line. Appallingly bad service @bt_uk.

• 
  Simon Mitchell (@SimonMitch1956) reported 19 minutes ago

  @bt_uk @herbie963 Call them and chat online is a joke. I put a complaint in and they’ve just dismissed it out of hand and closed the case without even talking to me !

• 
  Si (@SimonHealey73) reported 21 minutes ago

  @bt_uk Your app doesn’t work, the speed checker is still not working and your bot keeps asking me the same question. I’ve had a fault logged since the 27th and the checker just keeps adding one day to it, with broadband well below guaranteed levels. It’s really poor.

• 
  Chris Dawson (@ChrisCharlesD1) reported 22 minutes ago

  @bt_uk @WeAreOpenreach Hi BT and Openreach. how do i raise a complain. BT broadband customer multiple people on our estate, just had Openreach yet again 2 hours ago out to street to say no fault, to have internet off again., Its clear they are not fixing the faul this is not the