BT (British Telecom)

BT (British Telecom) Outage Report in Hayle, Cornwall, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Hayle come from postal codes TR27.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hayle, Cornwall, England 11/29/2025 17:25

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hayle, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Hayle, Redruth and Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomHayle Phone
United KingdomRedruth Internet
United KingdomPenzance Wi-fi
United KingdomRedruth Internet
United KingdomCamborne Internet
United KingdomPenzance Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

  • ruthpwasb Ruth Pudney (@ruthpwasb) reported from Porthtowan, England

    Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?

  • JordanLeeSounds Jordan Lee Collins (@JordanLeeSounds) reported from St. Ives, England

    If a tree branch is presenting such an issue, just send a bucket team out and connect me ffs please! Or send a competent engineer who can be bothered to do his job!! @OpenreachHelp @bt_uk

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • PNovelistGale Patrick Gale (@PNovelistGale) reported from St Just, England

    @Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • paulbeevers71 Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • TamsinD1 TamsinD (@TamsinD1) reported from Penzance, England

    @btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.

  • covecaterer Cove Catering (@covecaterer) reported from Saint Agnes, England

    Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • ejthacker13 Julie Thacker (@ejthacker13) reported from Penzance, England

    @BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Portal_Queen Sarah Robson (@Portal_Queen) reported

    @bt_uk Tbh, our BT Internet is so poor we haven't been able to stream HD for months. If I complain, you check, tell nothing is wrong, it magically works for a few days, then it stops again til I next complain.

  • dipu412 Dipu (@dipu412) reported

    @bt_uk £100 is a gimmick when you have to sign 12 month contract. After sales service is crap. Stay away from BT

  • BigDuncNo9 Mr Ancelotti Is A Blue (@BigDuncNo9) reported

    @efc1995a @BTGroup @bt_uk Shouldn’t have to pay for rubbish service

  • AdrianFaiers Adrian Faiers (@AdrianFaiers) reported

    @BT_UK's adverts on @ClassicFM for their 'guaranteed in every room' Complete #WiFi package just seems to be an indication of the limited range of their standard hub and the need to pay extra for a decent range. My partner can't get a reliable signal in the room next to her hub.

  • Jonny_Will2 Jonny Williams (@Jonny_Will2) reported

    @bt_uk Hi Karen. Sorry was back to work yesterday but the issue is still present.

  • Reeceryan14 Reece ryan (@Reeceryan14) reported

    @bt_uk Service was restored next day. But the dropping out issues have been the last few days. I am assuming this is down to high volume of usage?.

  • AdrianFaiers Adrian Faiers (@AdrianFaiers) reported

    .@BT_UK's adverts on @ClassicFM for their guaranteed in every room 'Complete #WiFi' package seem to be just an indication of the limited range of their standard hub and the need to pay extra for a decent range. My partner can't get a reliable signal in the room next to her hub.

  • Louise_0706 Lou (@Louise_0706) reported

    @bt_uk 1 full week on I have still not received any substantial detail about what is being done to resolve this. Please help! Am I going to be able to work tomorrow? Fault is logged under ref VOL053-9514885281962

  • DLbi12John_boy John Casserly (@DLbi12John_boy) reported

    @bt_uk That's BT Sport. Says so on the screen. Every broadband provider except Virgin and Gigaclear use the same cables, connected to the old copper connectors that cause the dropouts. You are basically dissing your own network - the routers can only transmit the signal they receive.

  • Bowlesy92 Ryan Bowles (@Bowlesy92) reported

    @bt_uk The connection constantly drops when leaving the front room, as soon as I enter any of the bedrooms / bathroom the connection then drops and my phone goes to 4G. The speed is also slower than you provide as it states online that any speed slower then 25mbps is classed as to slow