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BT (British Telecom)

BT (British Telecom) Outage Report in Hayle, Cornwall, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Hayle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Hayle, England

The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Helston, Redruth, and Penzance.

CityProblem TypeReport Time
Camborne Internet 16 days ago
Helston E-mail 1 month ago
Redruth Internet 1 month ago
Penzance E-mail 2 months ago
Camborne E-mail 2 months ago
Camborne Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • PNovelistGale
    Patrick Gale (@PNovelistGale) reported from St Just, England

    @Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • ejthacker13
    Julie Thacker (@ejthacker13) reported from Penzance, England

    @BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors

  • paulbeevers71
    Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • kaystone1
    Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • kaystone1
    Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 2Markdavid
    Mark Adams (@2Markdavid) reported

    @bt_uk I’ve tried texting FIX and everything else. My light has been solid orange for over 3 hours now and you are either unable or unwilling to help.

  • 369Rangers
    wizard of molde (@369Rangers) reported

    @MeatBadness @bt_uk @MarcusRashford So we as fans have no right to criticise individuals on their performance even though we earn the club their revenue by buying their stupid products e.t.c as well as being deeply affected by the match in a negative manner due to the disappearing act of a lifetime

  • GranCB
    GrannyB (@GranCB) reported

    @bt_uk Your mini hub was of absolutely no use to me when we moved and had no broadband for a month because there’s absolutely no EE signal here.

  • DarrenDevGuy
    DarrenDev (@DarrenDevGuy) reported

    @bjblyth @btsport That's reporting the speed available on your phone - not your TV. Install a speed test app on the TV and see what it's capable of. The device checker is reporting if your device is capable of playing the top bitrate - a speed fail just means it wouldn't run at top quality.

  • Williams10Josh
    Josh Williams (@Williams10Josh) reported

    @bt_uk must say the wifi at my parents house is truly terrible for the amount of money they spend a month on you guys. Continuously flashing amber light on the hub. Someone meant to come out to fix yesterday between 1-6, but nobody showed up, so a wasted afternoon. Pretty shoddy.

  • Sakif_Rooney
    sakif hossain (@Sakif_Rooney) reported

    @bt_uk @MarcusRashford Marcus Rashford has been terrible at finishing in 2019 report.

  • Ian27814009
    Ian (@Ian27814009) reported

    @thewardog1235 @bt_uk @MarcusRashford How is this relevant to the topic? That’s another bad thing about social media - it gives very thick people (who generally wouldn’t be listened to) a voice. Numbskull.

  • JulianMStraker
    JulianStraker (@JulianMStraker) reported

    If the idea of fleecing long standing customers in favour of new customer enticements, as now applied in the insurance world, is extended to telecoms then @bt_uk will need to review its entire business model

  • Mehan98
    Mehan (@Mehan98) reported

    @bt_uk Ty Rita, this has happened before previously, if this issue persists even after that what would you recommend?

  • EmekaMarious
    marious (@EmekaMarious) reported

    @bt_uk @MarcusRashford Football is not for u man awful footballer