BT (British Telecom)

BT (British Telecom) Outage Report in Hayle, Cornwall, England

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The latest reports from users having issues in Hayle come from postal codes TR27.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hayle, Cornwall, England 12/06/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hayle, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Hayle, Redruth and Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamborne Wi-fi
United KingdomHayle Phone
United KingdomRedruth Internet
United KingdomPenzance Wi-fi
United KingdomRedruth Internet
United KingdomCamborne Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • paulbeevers71 Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • TamsinD1 TamsinD (@TamsinD1) reported from Penzance, England

    @btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • ejthacker13 Julie Thacker (@ejthacker13) reported from Penzance, England

    @BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • PNovelistGale Patrick Gale (@PNovelistGale) reported from St Just, England

    @Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • vinvintwo marshy (@vinvintwo) reported

    @btsport terrible reception for the European games this evening. Any reason?

  • JamieRuthven Jamie Ruthven (@JamieRuthven) reported

    Wouldn't recommend @btsport they Gabe me a good will gesture refund after they had an app on a device that isn't supported so can't log in... Hopefully they will lose licences so I can watch sport on a decent service!

  • YonderVengeance YonderVengeance (@YonderVengeance) reported

    @bt_uk Huh. If you can get it! Customer service is useless and complaints dept. are adept liars and BS experts. Ordered and paid for FTTP, suddenly NA despite Openreach saying full availability.

  • 808toon 808 Toon (@808toon) reported

    @btsport I have paid for your service but your app does not work and your support chat lines are not working What kind of service is this?

  • mattyb_x9427 Matthew Dallen (@mattyb_x9427) reported

    @bt_uk No Still No Fix FTTP Connections Is Dealing With it though More urgent issue There is an unknown device on my network is there anyway your able to trace this Check DMs as I’ll give you device name

  • njhcricket Neil (@njhcricket) reported from Willenhall, England

    @handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

  • MrsFurmanator Fiona Furman 💙 (@MrsFurmanator) reported

    @bt_uk Thank you. I just wish someone would acknowledge to her house horrifically mismanaged this whole situation has been, the impact that it's had and the toll its taken. She did everything right and every single error has been down to @bt_uk and they have shown no concern or urgency

  • MrsFurmanator Fiona Furman 💙 (@MrsFurmanator) reported

    @bt_uk Something... anything is working. How about if the person she spoke to just took the initiative, saw how utterly shocking it's been for her, had some customer focus and proactively passed it upwards. I imagine there's some kind of protective process to stop that kind of thing.

  • AnarchicThe The Anarchic Librarian (@AnarchicThe) reported

    @bt_uk My internet has been down since last night. Can you help

  • fpl_dinhio DINHO THE GOAT (@fpl_dinhio) reported

    @bt_uk Hi, I managed to order a PS5 on Monday. However, it hasn’t been shipped yet. Could you please help me with that?