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BT (British Telecom)

BT (British Telecom) Outage Report in Hayle, Cornwall, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Hayle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Hayle, England

The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Helston, Redruth, and Penzance.

CityProblem TypeReport Time
Camborne Internet 17 days ago
Helston E-mail 1 month ago
Redruth Internet 1 month ago
Penzance E-mail 2 months ago
Camborne E-mail 2 months ago
Camborne Phone 2 months ago

Community Discussion

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BT (British Telecom) Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • kaystone1
    Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

  • TamsinD1
    TamsinD (@TamsinD1) reported from Penzance, England

    @btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.

  • paulbeevers71
    Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • kaystone1
    Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?

  • PNovelistGale
    Patrick Gale (@PNovelistGale) reported from St Just, England

    @Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!

  • ejthacker13
    Julie Thacker (@ejthacker13) reported from Penzance, England

    @BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AstonPat
    Pat Dunn (@AstonPat) reported

    @bt_uk Your response by DM was unhelpful. I need to check the status of the Wellesbourne area outage and when it will be fixed. Please now direct me to somewhere I can look that up

  • LakesAndMore
    K (@LakesAndMore) reported from Appleby-in-Westmorland, England

    I think we have had a telephone scam at 7.55am claiming to be from @bt_uk wanting to check@internet speed. Would like to report this to @bt_uk but their report page on their app is down.

  • snozdop
    Snozdop (@snozdop) reported

    @bt_uk I've logged into my account, using a web browser, on my BT Broadband connection, and there's no button in the "Order your PS5" box to click to get a code. Why? I'm a BT Broadband customer.

  • deekays5
    Dee (@deekays5) reported

    @bt_uk Thankyou. They will not be able to tamper with my service?

  • sammkt
    Sam (@sammkt) reported

    @bt_uk Hi, I'm out of contract, and have been for a few months. The offers given to me on my account are rubbish compared to new customer offers. As I'm out of contract, am I now able to take a new customer offer instead? They are offered at a lot less than I am paying each month

  • Bizzle38413555
    Bizzle❄️ (@Bizzle38413555) reported

    @bt_uk I’ve already talked with you guys in dm about my problem tho. I was just waiting for a response

  • asim1233456789
    azyman (@asim1233456789) reported

    @bt_uk Same issue. Allow it

  • BigCommunitea
    The Big Communi-tea (@BigCommunitea) reported

    @bt_uk You are sadly letting the most vulnerable people we deal with down. The incompetence of BT is staggering. We have written to #PhilipJansen but no reply 7 complaints over the last 5 months, We have been lied to again & again.With nobody taking responsibility. @BTCare

  • AstonPat
    Pat Dunn (@AstonPat) reported

    @bt_uk When will the outage in Wellesbourne in Warwickshire be fixed please ? I urgently need to make an appointment with my Dr there and nothing can be done as their internet is down. This is less than ideal

  • DawnMJones1
    Dawn Shearing (@DawnMJones1) reported

    @bt_uk I've been referred from Trust Pilot as I left you a scathing review, they said you would be able to help? We left BT after years with you as you consistently failed to provide your contracted service, our download speed was frequently BELOW ONE, now we're being told we broke our