BT (British Telecom) Outage Report in Hayle, Cornwall, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hayle, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hayle, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Redruth and Hayle.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Internet | |
| Redruth |
Internet | |
| Redruth |
Internet | |
| Camborne |
Internet | |
| Camborne |
Wi-fi | |
| Hayle |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hayle, England
Latest outage, problems and issue reports in Hayle and nearby locations:
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Cove Catering
(@covecaterer) reported
from
Saint Agnes, England
Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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TamsinD
(@TamsinD1) reported
from
Penzance, England
@btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.
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Jordan Lee Collins
(@JordanLeeSounds) reported
from
St. Ives, England
If a tree branch is presenting such an issue, just send a bucket team out and connect me ffs please! Or send a competent engineer who can be bothered to do his job!! @OpenreachHelp @bt_uk
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
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Ruth Pudney
(@ruthpwasb) reported
from
Porthtowan, England
Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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simon j gaskin
(@gaskin_simon) reported
@bt_uk good morning. Is it possible 4 some1 2 actually sort out my issue plz, ive had several chat on phone and live chat trying 2 sort out my slow broadband, several engineers have been sent out to resolve problem but only 1 has actually come to property. Issue is still ongoing.
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natasha
(@natasha_b14) reported
So was assured yesterday I would have service @btbusinesscare we’ve opened this morning and no connections. I’m fed up! Why?!?
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((( Andrew Sharp))) #RejoinEU*
(@MrBlanding) reported
@bt_uk Hi Lisa my apologies it was the truly awful @VodafoneUK -telecoms fatigue setting in as everyone is permanently experiencing “heavy call volumes “ whatever time or day you call -though your webpage won’t let you manage all services in one go mobile/broadband/phone -sorry again
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Casey Cooper
(@CaseyCo13527451) reported
If you haven't received your @bt_uk PS5 access code by now you won't be getting it for this batch. I'm a BT customer and have registered interest and NOTHING! Cheers BT! #ps5uk #ps5ukstock #ps5bt
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Martin Bell
(@jinkyjoiner) reported
@bt_uk I have zero faith.. if you look at my account, the amount of times we’ve had to call. It’s shocking and still no fix in place
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NatePhoenix
(@Nate_Kitsune) reported
@CaseyCo13527451 @FriedG0at @bt_uk Exactly! Total lack of clarity, sudden opening of orders, and codes going to non-customers. It isn't stingy at all to expect to get a code if you're a customer before a non-customer... :/
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Sam
(@samgittings1998) reported
@bt_uk BT is awful- house phone rings, internet drops completely! The internet is dead slow!! When I ring them they say IVE got to pay for replacement parts
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Thomas Penny
(@ThomasPenny16) reported
@AndrewO47652667 @bt_uk Yeah thats what I am asking mate, did they email you code? A lot of people never got one.
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Sam Mowat
(@sammowatyahooc1) reported
@bt_uk New customer age 93 & 90, still dead phone. Number released from Talk Talk, No broadband either. What is happening?
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Casey Cooper
(@CaseyCo13527451) reported
I am a @bt_uk customer AND have registered interest for the PS5 yet have received no email/code and this queue for a PS5 batch has been paused ever since I logged on? Has anyone actually secured one with them yet? #ps5stockuk #PS5