BT (British Telecom)

BT (British Telecom) Outage Report in Hayle, Cornwall, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hayle, Cornwall, England 02/10/2026 03:30

February 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hayle, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Penzance, Camborne and Redruth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPenzance E-mail
United KingdomCamborne E-mail
United KingdomCamborne Phone
United KingdomCamborne Wi-fi
United KingdomCamborne Internet
United KingdomRedruth Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • TamsinD1 TamsinD (@TamsinD1) reported from Penzance, England

    @btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • covecaterer Cove Catering (@covecaterer) reported from Saint Agnes, England

    Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

  • ejthacker13 Julie Thacker (@ejthacker13) reported from Penzance, England

    @BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • paulbeevers71 Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • PNovelistGale Patrick Gale (@PNovelistGale) reported from St Just, England

    @Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • helenmariew Helen Roberts (@helenmariew) reported

    @btsport every-time I try to order a WWE event to record on my sky box for my two sons I am told I have to register again. This shouldn’t be the case. In the past I have recorded events no problem, but in the past 6-8 months haven’t been able to.

  • youngkimmie kim (@youngkimmie) reported

    @bt_uk No internet service in PE7 since Friday evening,whole village & beyond without wifi,yet your website says everything’s fine?! No warning,no explanation - not good enough!

  • ChrisJSparrow88 Sparrow (@ChrisJSparrow88) reported from Cirencester, England

    @bt_uk hi, BT estimating two days of internet outage in my area whilst they fix and issue? Very disappointing, and I have work I need to do.

  • chappies3236 karen (@chappies3236) reported

    @bt_uk Your techie mucked up my router remotely, didn't admit fault, lied, upset me and caused great distress over weekend. Appallingly Bad Service!

  • youngkimmie kim (@youngkimmie) reported

    @bt_uk Internet down for all our neighbours for nearly 48hrs & those with BT have reported it & complained. One has been given £50 compensation & was told there’s a fault,yet your link says no problems & no reports!

  • ScampiSafari David Cooke (@ScampiSafari) reported

    @bt_uk Whenever I phone up, the person is unfailingly polite and helpful. They tell me all about the OpenReach problems, they book me another provisional date, which then passes...

  • thecookmeister Paul Cooke (@thecookmeister) reported

    @bt_uk Hope it’s better than your customer service. I’ve been without broadband for ten days! Numerous excuses, one engineer visit (should have been three, but two didn’t show) and a clear lack of communication. Let’s see what day eleven brings!

  • priancarajdev P Rajdev (@priancarajdev) reported

    @bt_uk Yes, we have, so many times in the last few days. Yet you refuse to provide dongles or anything else to help your customers with the situation. Even a manager said there isn’t anything that can be done unless we spend more money with your company. How is that customer service?

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare no mobile signal at LL71 8EB.

  • Jarmanmark79 Mark jarman (@Jarmanmark79) reported

    @bt_uk Why the hell should i have to pay a text rate(nomatter how small) to tell you that your not providing the service im paying for. You even try and make money out of the people you are already robbing! What a great level of customer service 👏 #btareafuckingjoke