BT (British Telecom)

BT (British Telecom) Outage Report in Hayle, Cornwall, England

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The latest reports from users having issues in Hayle come from postal codes TR27.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hayle, Cornwall, England 12/07/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hayle, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Hayle, Redruth and Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamborne Wi-fi
United KingdomHayle Phone
United KingdomRedruth Internet
United KingdomPenzance Wi-fi
United KingdomRedruth Internet
United KingdomCamborne Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • covecaterer Cove Catering (@covecaterer) reported from Saint Agnes, England

    Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

  • PNovelistGale Patrick Gale (@PNovelistGale) reported from St Just, England

    @Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

  • ejthacker13 Julie Thacker (@ejthacker13) reported from Penzance, England

    @BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors

  • paulbeevers71 Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?

  • ruthpwasb Ruth Pudney (@ruthpwasb) reported from Porthtowan, England

    Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • TamsinD1 TamsinD (@TamsinD1) reported from Penzance, England

    @btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JHanchett John Hanchett (@JHanchett) reported

    @bt_uk My set up from the box is: Hdmi to TV. Optical Out to Sound System. TV volume set to 0. All sound is played via the Sound System (optical out). ALL live channels and ALL streaming/catch up services working fine - ACCEPT ITV Hub. No sound signal being sent to the optical.

  • JamWaterhouse James Waterhouse (@JamWaterhouse) reported

    @bt_uk Hi I'm locked out of my email. It's been getting an increasing amount of spam and now I can't access it at all. Can you help please?

  • artconsult Lizzie Collins (@artconsult) reported

    .@btbusinesscare four days and a lot of wasted time and energy and still you haven’t reconnected my broadband! This is hopeless and I’m appalled at how you treat small businesses

  • nongrockle Trevor Whiteman (@nongrockle) reported

    @bt_uk After changing from Virgin to BT and being told they'd deal with the transfer of service.. we've been charged by both companies this month ,and very little help from either to resolve.. And calling is a joke, phone AWAYS busy

  • keepongoing_kat Kat (@keepongoing_kat) reported

    Disappointed with @SkyUK. Moved to them from @bt_uk cos digital landline was a joke. Sky assured me they could provide everything with bells on! Here I am with M.S who walks VERY slowly, in a room that the router signal doesn't reach so have no phone. 2022??

  • AwarioApp Awario (@AwarioApp) reported

    SOS! Our company is having a major issue with @bt_uk! We reached out many times by email and never heard back from you. Could you please reach out to us?

  • SpoderBrad SpoderBrad (@SpoderBrad) reported

    @LMurphyy @bt_uk I have the discs but was getting mad problems, but tbf the problems were probably a Warzone thing

  • sueleckenby Sue (@sueleckenby) reported

    @bt_uk ordered BT Sport app in December to watch cricket for 2 months. Trying to cancel and suddenly you can’t trace the order and not able to cancel! Help please

  • JaneJene5 Jane Jene. (@JaneJene5) reported

    @bt_uk How can I cancel my BT broadband without having to wait & wait on the phone. My first call was cut off.I’m trying again but it says there is at least a 30 min wait. It’s ANNOYING 😡😡😡 Why is there no automatic callback. It’s as though you want to make cancelling difficult 😡

  • WorldsMan_123 Jimmy (@WorldsMan_123) reported

    @Rmincher @bt_uk @TSScot They're not wrong mind, some Apple products have a bug which interferes with WiFi signals. Are you using bluetooth? That can make the issue worse.