BT (British Telecom) outages and service status in Hayle, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Hayle, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- The most recent signal from this area was received Aug 11, 8:28 AM GMT+1.
- E-mail (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hayle, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hayle, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Hayle, Penzance, and Redruth.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne
|
6 days ago | |
|
Hayle
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Hayle, England
Latest outage, problems and issue reports in Hayle and nearby locations:
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Paul Beevers (@paulbeevers71) reported from Helston, England@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
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Patrick Gale (@PNovelistGale) reported from St Just, England@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk Fine. You have just lost another customer.
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Julie Thacker (@ejthacker13) reported from Penzance, England@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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Jordan Lee Collins (@JordanLeeSounds) reported from St. Ives, EnglandIf a tree branch is presenting such an issue, just send a bucket team out and connect me ffs please! Or send a competent engineer who can be bothered to do his job!! @OpenreachHelp @bt_uk
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TamsinD (@TamsinD1) reported from Penzance, England@btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.
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Cove Catering (@covecaterer) reported from Saint Agnes, EnglandHi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
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Ruth Pudney (@ruthpwasb) reported from Porthtowan, EnglandAnyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport
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Kay Shepherd (@kaystone1) reported from St. Ives, England@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Kay Shepherd (@kaystone1) reported from St. Ives, England@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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trevor rhodes (@trevjrho) reported@bt_uk Having a really poor experience with the switch to Digital Voice. Included being sent inaccurate information, wrong switch over date, I've now been unable to receive incoming calls for 3 days. Latest news 'should be resolved within a further 3 working days'. A thread 1/2
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Bartman6669 (@bartman6669) reported@bt_uk MUST DO BETTER. Charging my mother whose husband is terminally ill £75 a month for broadband. Called them and they stated best they can do is £52 when offering NEW customers £29. 40 years a customer and they don’t care about her. @telegraph @TheSun
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H (@surkdidat) reported@bt_uk I have but I am still trying to find out what the actual incident is and why it was down 5 hours yesterday and over 5 hours today
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Robin Shaw (@RSh234) reported@bt_uk @charl32647 That’s part of the problem. In my recent experience they didn’t help on most occasions, only when I chanced upon one good one. They just consumed huge time and frustrated.
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Justine Clement (@JustClembo) reported@bt_uk They’ve spent hours and hours doing that and even your team say it’s a complete mess and a shambles. It’s a disgrace, being the worst, most stressful aspect of moving house. How can you be proud of that as a business and service?
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Sem Essessi (@SemiEssessi) reported@bt_uk your customer service has gone right down the drain. your entire automated system is made of options that assume a million things that are not true for me. its just infuriating and you keep wasting my phone credit by failing to do basic back office jobs. call me ffs.
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Steve Taylor (@stevetaylor10) reportedI have to say if I gave my customers the same service that I'm receiving from @bt_uk I really would not have a business left.
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Martin (@WASNAPPER) reported@bt_uk At the third stroke I will have been sitting listening to your terrible music on hold for more time than is bearable. In the meantime my 85 year old mother is still without a useable landline, is 4 weeks acceptable to you?
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Dustfuch (@Dustfuch1) reported@bt_uk please tell your call handlers to stop the hard sell once youve asked to leave. 4 times i had to tell them to stop trying to sell me things, and they still kept me on hold and transferred me to a "manager" to let me cancel. Frustrating isnt strong enough
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Mini67!x (@jellywellys99) reported@bt_uk charging a partially sighted customer £3 for a large print paper bill after telling customer it's a free service for visually disabled customers #DISGRACEFUL then when customer calls up to query call cut short because they can't see a code in text and can't read bank card