BT (British Telecom) Outage in Hayle, Cornwall, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Hayle, England

BT (British Telecom) Outage Chart in Hayle, Cornwall, England

October 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(63.08%)
Phone
(15.63%)
Wi-fi
(9.40%)
E-mail
(5.44%)
Total Blackout
(4.30%)
TV
(2.15%)

BT (British Telecom) Outage Map Near Hayle, Cornwall, England

The most recent outage reports and issues originated from Camborne, Germoe, Redruth, St Just and Penzance.

Redruth Internet
Penzance Internet
Camborne Phone
Redruth Phone
Redruth Internet
Redruth Total Blackout

BT (British Telecom) in Hayle, England Comments

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BT (British Telecom) Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:
  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • PNovelistGale Patrick Gale (@PNovelistGale) reported from St Just, England

    @Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!

  • itsabeigeworld worldofbeige (@itsabeigeworld) reported from Mullion, England

    @BTCare Well Jules after months of problems and getting it wrong we finally agree to a monthly price set for 12 months broadband and after a few months BT write to our old address & put the price of our broadband up! Apparently it doesn’t matter that you agree it verbally because .....

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare I have 6 hr critical care contract, my line went down on Thursday please advise 1-104024222 I have no way of phoning out as no mobile signal. Not able to take card payments because of fault.

  • KellyAB3 Kelly Laws (@KellyAB3) reported from Four Lanes, England

    @BTCare So I wait for the call on Monday and can’t take it because I am driving!! Gregor tells me that they won’t be dealing with it anymore and I need to contact Faults Dept!!! I AM SO ANGRY with BT!!!! Your service is appalling!!!!

  • KellyAB3 Kelly Laws (@KellyAB3) reported from Four Lanes, England

    @BTCare - Come On!!! This is appalling customer service!! I have been waiting for a call back from your complaints dept for 3 days!! And I am still waiting!!! #infuriated #angry #profitsovercustomerservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • matekaneve mB33|y (@matekaneve) reported

    @bt_uk @bt_uk I talked to the loyalty team and was supposed to get a call back today at 4pm. It never happened... I'm quite disappointed as the lady I was speaking to sounded quite reassuring and tried to convince me after she talks to her manager I might be able to get a better deal...

  • nineandjohn JT (@nineandjohn) reported

    @bt_uk disgusting customer service re overcharge. Chat and phone resulted in broken promises and returned call that never happened. Hate lies. You are rip off business that don't care. I will be taking this further. Hope @MoneyTelegraph take note.

  • sarajulia99 sara (@sarajulia99) reported

    @joelycett @BTCare @bt_uk are the worst company I’ve had to deal with via live chat.Had a broadband issue, you get standard responses & then they cut chat off before you can query any further.

  • swomwebb2408 Michael Webb (@swomwebb2408) reported

    Well done to Rachel @BTCare complaints Review Service, for resolving my issue about being charged for @BTSportSPFL Thank you.

  • C_Singlehurst Claire Singlehurst (@C_Singlehurst) reported

    @bt_uk We were told we couldn’t place an order for a hub without @OpenreachHelp connecting us to the network, so no hub currently on order.

  • FrecklesMuir 🍉 (@FrecklesMuir) reported

    @bt_uk No, I don’t always get letter as sometimes the postman puts them in the wrong box. I did ring up to discuss it & they said it would be £40-45 a month, which I was absolutley fine with . As you can imagine, I would never of agreed to £58 a month.

  • HGRavenclaw Keighley (@HGRavenclaw) reported

    So disappointed with @bt_uk. Complained twice this month b/c our wifi cuts out. But our bill has still increased. Just spoke to someone & our options were £3 off our bill or another increase for a different service.

  • DonnaWa71706620 Donna Watson (@DonnaWa71706620) reported

    I am so nearly completely done with @bt_uk. Don’t get ultrafast broadband with them, still not working after 2 weeks and now they have switched off the minihub they gave us so we have nothing but using our own mobile data. Fab! 🙄👌🏻

  • sweetenermx 𝙅𝙖𝙨𝙤𝙣 ♡'𝙨 𝙢𝙞𝙣𝙜𝙞 (@sweetenermx) reported

    @bt_uk I called up and it was an area problem but it is fixed now thankyou

  • NonLeagueFooty Andy Ollerenshaw (@NonLeagueFooty) reported

    @bt_uk appalling service from BT. Moving home in a week, but BT stopped all our services yesterday because our buyer set up services with another provider. No warning from BT, didn’t ask us, now no internet (I work from home). Refuse to reconnect, offered £20 compensation. Avoid!