BT (British Telecom)

BT (British Telecom) Outage Report in Hayle, Cornwall, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hayle, Cornwall, England 01/18/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hayle, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Redruth and Hayle.

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City Problem Type Report Time
United KingdomCamborne Internet
United KingdomRedruth Internet
United KingdomRedruth Internet
United KingdomCamborne Internet
United KingdomCamborne Wi-fi
United KingdomHayle Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • ejthacker13 Julie Thacker (@ejthacker13) reported from Penzance, England

    @BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors

  • paulbeevers71 Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • PNovelistGale Patrick Gale (@PNovelistGale) reported from St Just, England

    @Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hughmacd Hugh Macdonald (@hughmacd) reported

    @bt_uk Hi David, thanks for your response. The eventual fix in that thread was browser-specific. I'm having this same issue across all devices connected to the network here (2 Windows laptops, 2 Mac laptops, 2 iPhones). And in all browsers

  • hughmacd Hugh Macdonald (@hughmacd) reported

    @bt_uk I've tried going to Chrome and disabling QUIC like that solution suggested, but that didn't help. I've also tried flushing the DNS cache as suggested on page 1 of that thread, and also no luck

  • ThisIsTroo Julie (Troo) (@ThisIsTroo) reported

    @WolfSkullJack @bt_uk That's some truly amazing customer service they have going...

  • jonnycampbell89 Jonny Campbell (@jonnycampbell89) reported

    Hi @bt_uk I've no broadband since last Sun. Engineer came Wed morning, not fixed. Another booked for Sat, no show, no comms. Booked today, no show, no comms. Stuck in house for nothing. Several texts saying service on-it is not. Not the type to berate helpline ops but in despair.

  • jonnycampbell89 Jonny Campbell (@jonnycampbell89) reported

    @matthewrayner @bt_uk Nightmare mate. I can live with a problem on the line & a week without internet - it's not ideal but I understand it could happen. It's completely unacceptable to sit in the house with life & work on hold for an engineer who doesn't show & doesn't even bother to contact you.

  • bighaireecoo Bighaireecoo (@bighaireecoo) reported

    @btsport The problem with football is the money involved. BT spent £1.2b. You are part of the problem.

  • PaulE2Spurs Echo of Glory (@PaulE2Spurs) reported

    @btsport BT don’t give a **** about the fans and neither do sky

  • ancedotalist 🇲🇹 Chris (@ancedotalist) reported

    @btsport You are part of the problem.

  • hughmacd Hugh Macdonald (@hughmacd) reported

    Is anyone else with @bt_uk having issues getting to @Google sites? All other sites are fine, except Google... It feels DNS-y to me, but BT aren't able to put me through to anyone who can help on that side

  • Wyldbore82 Marty F Wyldbore (@Wyldbore82) reported

    @Jamie_James84 @btsport Completly agree with you, let's hope money doesn't talk... Talk is though it will be a new streaming service getting the rights for the so called super league.... Or as I like to call it greed league