BT (British Telecom) Outage Report in Hayle, Cornwall, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Hayle come from postal codes TR27.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hayle, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hayle, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Hayle and Redruth.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hayle, England
Latest outage, problems and issue reports in Hayle and nearby locations:
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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chris philips
(@commercialkid) reported
@btsport Would like to thank Gemma in your tech department in Newcastle. For her help getting my BT Sport HD package back working, after a few days of calls which no one seemed to know what the issue was. Cheers Gemma.
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Gav Richards
(@gavrichards77) reported
@bt_uk an email warning me that I’m about to reach the end of my data allowance, followed 40 mins later by an email saying I now owe you an extra £40 for data is not helpful. It’s terrible. I had no idea I could even go over my data allowance.
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Snr Jack
(@chrisjax) reported
@bt_uk BT contract is ending & I phoned BT and was told the best they could do was £70 a month for FTTP 900. That’s an increase of £13 a month so I told them I wanted to cancel. I didn’t want to leave BT but seems only new customers get the best deals.
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Heather Tweed
(@heathertweed) reported
@bt_uk We’ve been on phone again absolutely useless! They’re saying we can’t even look at new appointment date ‘till 11th No apologies just ‘we understand how frustrating…’ We’re making an official complaint to @ofcom
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Kevin
(@SpursGnome65) reported
@JimJones1425 yeah the thieving parasites at @bt_uk want people in our street to pay them £20,000 to install fibre down our street!!!
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R
(@roroism) reported
@bt_uk my bill has randomly gone up by £5 and also I’ve noticed you’ve been overcharging on the attached mobile contracts across 3 sims. Been trying to call and can never get through. How can I submit the complaint in writing?
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Claire Lumley
(@LUFCLummers) reported
@bt_uk what is going on with broadband today, on and bloody off all day!! Doesn’t help us people working from home!
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Andrée Frieze 💚🌍🐝🌳🔯
(@andree_frieze) reported
hi @bt_uk I have ward residents in #Ham @lbrut without #broadband. They've been told it won't be restored until 1st May. This is not acceptable - elderly & disabled people living on those streets cannot be left without the internet for nearly 3 weeks. Please speed up this fix.
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Mark Taylor
(@tails101) reported
@bt_uk I’m confused. I’m currently a BT customer but just had a letter from Vodafone saying I can get full fibre. Would like to stay with you, so checked my account which says full fibre not available. Yet, if I pretend to be a new customer, bt .com and EE says it is available!!
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🇺🇦Maureen McGinn🇺🇦
(@mcginn_maureen) reported
I phoned @bt_uk to stop any additional landline service costs. I ended up being sent another plastic box for my admittedly excellent broadband. More cables & more electrcity usage & for what? I didn't have any broadband issues! 🤔#HybridConnect? #BitOfACon?