BT (British Telecom) Outage Report in Hayle, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hayle, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (7%)
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TV (1%)
Live Outage Map Near Hayle, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Helston, Redruth and Penzance.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Internet | |
| Helston |
||
| Redruth |
Internet | |
| Penzance |
||
| Camborne |
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| Camborne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hayle, England
Latest outage, problems and issue reports in Hayle and nearby locations:
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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DStruct
(@DStructUK) reported
@bt_uk I've activated discovery through BT and I can login and use discovery app so it's worked but whenever I try watch the live discovery channel on bttv it tells me I need to change my package?
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Dominic Hill {252}
(@South_SPC) reported
This is ridiculous. I've been waiting for 150+ days for @bt_uk to upgrade broadband with the help of @OpenreachHelp. I was assured yesterday morning that it would happen on or before next Wednesday,12/1/23. Had a text last night further delaying until 3/2/23.
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Cabmerlot
(@Dee_Cab1) reported
@bt_uk Would like to say I’ve just received excellent customer service from Janine and James. Very much appreciated
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Fen Marriott
(@Siestafen) reported
@bt_uk After already spending an hour on the phone to someone not really feeling it. The source of the problem is Openreach saying external works are not done. Trust me they are. I can send pictures.
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lippyduck
(@lippyduck) reported
@bt_uk OK thanks but the suggestion in the pop-up is that there's a discount for people without broadband and the person couldn't help with that. Where can I get more information please?
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Tony
(@Tonysmini) reported
@KentsFarmCottag @bt_uk Snapped cables are just made safe, you are supposed to report your loss of service to your provider so it can be repaired and tested. Who broke it in the first place?
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🦄Grace Charlotte🦄
(@GraceCharlotte_) reported
@bt_uk any help about how to set up an NOW tv App account when we are paying for Now TV with out BT? Thanks!!
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Ann Marie Buscema
(@AnnBuscema) reported
@bt_uk I know what do do with them but the Government made All Phone Companies,Broadband Companies etc Sort Out the Problem I have EE Phone.i keep getting spammers on my Landline.Your Problem Sort It or I will write to the CEO of BT
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Tina Weeks
(@tweeksie) reported
@bt_uk Hi, my 90 year old mothers phone isn’t working & she lives alone, severely sight impaired & hard of hearing & dementia, we need to keep in daily contact with her, been told no engineer available until Monday, do you have emergency call out for vulnerable folk?
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Semih
(@smhdmrg) reported
@bt_uk Yep. Been told the issue will be sorted on the 6th but I’m not hopeful that that will be the case…