BT (British Telecom) outages and service status in Hayle, England

Problems in the last 24 hours in Hayle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayle, England

The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Hayle, Penzance, and Redruth.

City	Problem Type	Report Time
Camborne	E-mail	6 hours ago
Hayle	Internet	24 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 1 minute ago from Germoe, England

  @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

• 
  Julie Thacker (@ejthacker13) reported 11 minutes ago from Penzance, England

  @BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors

• 
  Jordan Lee Collins (@JordanLeeSounds) reported 12 minutes ago from St. Ives, England

  If a tree branch is presenting such an issue, just send a bucket team out and connect me ffs please! Or send a competent engineer who can be bothered to do his job!! @OpenreachHelp @bt_uk

• 
  Kay Shepherd (@kaystone1) reported 16 minutes ago from St. Ives, England

  @btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 17 minutes ago from Camborne, England

  @bt_uk Fine. You have just lost another customer.

• 
  Ruth Pudney (@ruthpwasb) reported 19 minutes ago from Porthtowan, England

  Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 20 minutes ago from Camborne, England

  @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

• 
  Kay Shepherd (@kaystone1) reported 25 minutes ago from St. Ives, England

  @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

• 
  Cove Catering (@covecaterer) reported 30 minutes ago from Saint Agnes, England

  Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

• 
  Patrick Gale (@PNovelistGale) reported 35 minutes ago from St Just, England

  @Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 41 minutes ago from Camborne, England

  @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

• 
  TamsinD (@TamsinD1) reported 43 minutes ago from Penzance, England

  @btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.

• 
  Sophie Hellyer (@sophiehellyer) reported 49 minutes ago from Saint Agnes, England

  @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 51 minutes ago from Camborne, England

  @bt_uk Move service. But with a delay as we were waiting for our house to be built.

• 
  Paul Beevers (@paulbeevers71) reported 55 minutes ago from Helston, England

  @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 55 minutes ago from Camborne, England

  @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brian McBride (@brian_mcbride1) reported 3 minutes ago

  @bt_uk Since updating their operating system, I have on recent months 1st had problems logging into my BT a/c now for the 2nd time in Europe end up using all my free mobile data as I cannot connect here in France.

• 
  LillithVexx (@LillithVexx) reported 6 minutes ago

  @bt_uk I was hoping to chat online because my phone is playing up right now but there is no way of talking to anyone. I just want to manage my bloody hub but BT gave me a stupid EE hub so now I can't use the My BT app or the EE app to manage it???

• 
  Chiara (@Mhairiang26) reported 6 minutes ago

  @JimSpenceDundee @bt_uk BY basically bullied me to move my mobile to EE - customer service zero

• 
  ABC (@charl32647) reported 7 minutes ago

  There is no doubt that @bt_uk are one of the worst customer service companies in the UK if not the world. A total joke of a business.

• 
  Digger (@JohnKaysCanoe) reported 10 minutes ago

  @bt_uk is there a reason why my broadband goes down at 02:15 every single night without fail?

• 
  BudeBee (@_BudeBee) reported 14 minutes ago

  @bt_uk The person on 0330 1234 150 wouldn’t resolve the problem, cut me off while I was still speaking and rerouted me to a long queue for reporting issues.

• 
  Si (@SimonHealey73) reported 17 minutes ago

  @bt_uk @bt_uk again. Still waiting on my fault being fixed. Tried to ring. Got told to hang up and text. BOT rubbish and no follow up. Any help from a person available?

• 
  Catherine (@teacherCate1) reported 18 minutes ago

  @bt_uk It’s not an issue of him not being on top of bills and it definitely needs looking into - he’s over £800 in credit yet he’s still having more money taken from him every month. There is no need for any phone provider to be charging such a huge amount for calls etc.

• 
  Allan Hailstone (not Alan) (@allhailtwit) reported 20 minutes ago

  @bt_uk Hi ... I have a fault ref. no. from 12 July but when I login to track it, it says not found or "access denied". I have no phone service at all and have heard nothing from BT by email. Please advise. Thanks AH

• 
  Sue Alexander (@EphemeralArc) reported 21 minutes ago

  @bt_uk Last Wednesday, my elderly mother and I phoned BT about the new digital landline service. Everything was arranged for the 28th August. Today, we received a letter from BT saying 'Sorry you're leaving' and a letter from EE who seem to assume we're changing to them. WTF?