BT (British Telecom) outages and service status in Hayle, England

Problems in the last 24 hours in Hayle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayle, England

The most recent BT (British Telecom) outage reports came from the following cities: Penzance, Redruth, and Camborne.

City	Problem Type	Report Time
Penzance	Wi-fi	5 days ago
Redruth	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

• 
  Sophie Hellyer (@sophiehellyer) reported 3 seconds ago from Saint Agnes, England

  @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 43 seconds ago from Camborne, England

  @bt_uk Fine. You have just lost another customer.

• 
  Cove Catering (@covecaterer) reported 3 minutes ago from Saint Agnes, England

  Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 6 minutes ago from Camborne, England

  @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 11 minutes ago from Camborne, England

  @bt_uk Move service. But with a delay as we were waiting for our house to be built.

• 
  Kay Shepherd (@kaystone1) reported 11 minutes ago from St. Ives, England

  @btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?

• 
  Jordan Lee Collins (@JordanLeeSounds) reported 18 minutes ago from St. Ives, England

  If a tree branch is presenting such an issue, just send a bucket team out and connect me ffs please! Or send a competent engineer who can be bothered to do his job!! @OpenreachHelp @bt_uk

• 
  Paul Beevers (@paulbeevers71) reported 32 minutes ago from Helston, England

  @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 34 minutes ago from Camborne, England

  @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

• 
  Julie Thacker (@ejthacker13) reported 45 minutes ago from Penzance, England

  @BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 48 minutes ago from Germoe, England

  @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

• 
  TamsinD (@TamsinD1) reported 49 minutes ago from Penzance, England

  @btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.

• 
  Patrick Gale (@PNovelistGale) reported 54 minutes ago from St Just, England

  @Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!

• 
  Kay Shepherd (@kaystone1) reported 55 minutes ago from St. Ives, England

  @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

• 
  Ruth Pudney (@ruthpwasb) reported 56 minutes ago from Porthtowan, England

  Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 59 minutes ago from Camborne, England

  @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen Blair (@stevie_blair) reported 5 minutes ago

  @bt_uk Can’t get through to anyone that’s the problem

• 
  uılʞuɐɹℲ (@puddles46) reported 6 minutes ago

  @bt_uk I have genuinely had enough of your service now. Expecting a £96 refund but instead for the 4th month in a row after I left you have billed me again. This time it's now apparently overdue. This is genuinely unbelievable

• 
  Tobes (@theGrimey) reported 6 minutes ago

  @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.

• 
  Paul Dilger (@paulidilge) reported 8 minutes ago

  @bt_uk your website is so desperately poor. You offer a chance to edit my details and then you grey out the submit button, then you deny access to the page #hopeless #fail

• 
  🐕📚 (@jaye_lass) reported 12 minutes ago

  @bt_uk Is there an email address as it is an ongoing issue? I dont want to gave to start at the beginning with online chat each time. I need support for calls and last time I was told to just try using less devices. Your engineer confirmed the issue is external.

• 
  Trainstation Fitness (@tsfitness2) reported 14 minutes ago

  @bt_uk I’ve just tried that generic phone number, after being passed on several times I finally got told that they are experiencing technical outage and to phone back.

• 
  susie dolphin (@Sudo_1962) reported 15 minutes ago

  After almost a month since our broadband went down and still no sign of a repair. Continually fobbed off by @WeAreOpenreach and @btbusinesscare

• 
  Simon Bowler (@simonjbowler) reported 15 minutes ago

  @bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.

• 
  TSLG13007 (@TSLG13007) reported 17 minutes ago

  @bt_uk We have been with BT for decades and never known the customer service this bad. It is too complex to explain on here but after many years, we will be moving supplier

• 
  John Upham (@jeupham) reported 18 minutes ago

  @bt_uk My landline (01252) 514372 was restored yesterday (April 9th) by @WeAreOpenreach (thanks!) after not working since March 9th. Who do I contact regarding compensation? @Ofcom Many thanks!