BT (British Telecom) Outage Report in Hayle, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hayle, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hayle, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne and Redruth.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Phone | |
| Camborne |
Wi-fi | |
| Camborne |
Internet | |
| Redruth |
Internet | |
| Redruth |
Internet | |
| Camborne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hayle, England
Latest outage, problems and issue reports in Hayle and nearby locations:
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Grahamslaw
(@PaulGrahamslaw) reported
Had various online conversations with @bt_uk @BTCare & @WeAreOpenreach but it is just the usual excuses. Our charges keep going up but the standards of service lag behind - just like their broadband speeds. #broadband #slowbroadband
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jo tiddy 💙🇰🇪
(@jo_tiddy) reported
Day 21 of chasing @bt_uk . Elderly vulnerable parent has no incoming landline calls. Can you help? @duncancbaker @EDP24
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Stefan Costen
(@stefan_costen) reported
@bt_uk Nothing shows up should mention I'm a @Plusnet customer just it's your infrastructure
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Frank & Salvi
(@Frankandsalvi) reported
@BTBusiness @btbusinesscare We have had no shop phone since April!We haven been contacting BT every week to resolve this and no one gets back to you!! Who can help??
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Don McCall
(@doncmccall) reported
@bt_uk @OpenreachHelp I am looking to upgrade to full fibre from fibre2. I’m being told by BT customer arrives I must chase openreach when I can have this or it goes live. Can someone help me please? What and when will it be available?
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Don McCall
(@doncmccall) reported
@bt_uk Thanks for your help this evening. I can’t hide my disappointment and frustration at wanting to upgrade, however there is some disconnection and break in the new world of communication over data. Email and social media. Yet I must now call to do anything.
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lee
(@leepoll71) reported
@bt_uk @OpenreachHelp Where is the engineer that was supposed to be here between 8 & 13.30? I expect them to here within the hour or you can come and remove your crap from my home. We pay an extortionate amount for your broadband.
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Dan Hall (he / him) 🏳️🌈
(@LimehouseDan) reported
@bt_uk Yes. But it just brings up a login screen.
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box1
(@dogday80) reported
@bt_uk Another day is coming to an end, zero contact from BT as promised as per previous days, no idea when my line and service will be reconnected. 6 days since you ‘gave the line away’ of one of your customers. @MoneyTelegraph
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AJ Witt
(@ITAMRocks) reported
Now, as soon as we're able to get out of their clutches no-one in this family will ever be a @bt_uk customer again