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BT (British Telecom)

BT (British Telecom) Outage Report in Hayle, Cornwall, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Hayle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Hayle, England

The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Helston, Redruth, and Penzance.

CityProblem TypeReport Time
Camborne Internet 17 days ago
Helston E-mail 1 month ago
Redruth Internet 1 month ago
Penzance E-mail 2 months ago
Camborne E-mail 2 months ago
Camborne Phone 2 months ago

Community Discussion

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BT (British Telecom) Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • PNovelistGale
    Patrick Gale (@PNovelistGale) reported from St Just, England

    @Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!

  • ejthacker13
    Julie Thacker (@ejthacker13) reported from Penzance, England

    @BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • paulbeevers71
    Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • Ace_pseudonym
    Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • kaystone1
    Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • beckychanceux
    Becky Chanceux (@beckychanceux) reported

    In this day of tech and 24 hour businesses why do BT customer helplines not work weekends? Seems really out of date #BT #customerservice @BTBusiness @btbusinesscare

  • kingaliababa
    AS (@kingaliababa) reported

    @bt_uk No errors it’s just really glitchy picture, like a bad signal. And yes, just on sky sports.

  • SlinkyMofo
    Our Kid (@SlinkyMofo) reported

    @bt_uk So you want us, the customer to pay EXTRA if YOUR systems fail ?. If your system fails YOU should be doing all you can to fix it and making sure you can keep up with your end of the contract AND paying us for the inconvenience. You make billions and you want more ?.

  • jamclarkey
    James (@jamclarkey) reported

    @Chr1sF1 @bt_uk You can go broadband only (i.e no voice service) which will save a few ££ a month. Rental of the physical line that delivers the broadband to you is bundles in the cost.

  • drebee88
    Dre ® (@drebee88) reported

    @bt_uk Would like you to reply to a dm that's been on going for the last 2months. Also Internet down in my area?

  • richard76691557
    richard beaumont (@richard76691557) reported

    @bt_uk My 87 year old mum’s phone still isn’t working, which means her emergency alarm isn’t working, that’s 69 days without a phone!

  • andysc
    Andy Stanford-Clark (@andysc) reported

    @jamclarkey @bt_uk It would be nice if the UPS supplied the DC the router needs, to save a round trip from the batteries up to 240v AC and back down again.

  • kingaliababa
    AS (@kingaliababa) reported

    @bt_uk I’m having constant problems with Sky Sports channels only. Reset router, turn unplug box but no change. Happened for over a week now, unable to watch at all today. Picture scrambles, pixelates, audio crashes etc. can someone advise asap.

  • poteidia
    E ❄️🌱🌥🌲❄️ (@poteidia) reported

    @bt_uk Why did you cut all your tv customers off from access to Alibi channel? Now only available to Sky & Virgin subscribers - one's useless for me (get a high wind & the signal goes!) & the other isn't even available here. So I'm stuck with you & your ever-decreasing lineup...😒

  • pete_v
    Pete Verdon (@pete_v) reported

    @PeteLomasPi @andysc @bt_uk You don’t? Unless you live somewhere without mobile signal, why does any house need a landline telephone? I’m forty this year and have never owned one. BT line for ADSL sure, for some, but a voice telephone on the wall is a total anachronism. You phone people, not houses!