BT (British Telecom) Outage Report in Hayle, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hayle, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Hayle, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Redruth, Penzance and Camborne.
| City | Problem Type | Report Time |
|---|---|---|
 Redruth |
Internet | |
| Penzance |
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| Camborne |
||
| Camborne |
Phone | |
| Camborne |
Wi-fi | |
| Camborne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hayle, England
Latest outage, problems and issue reports in Hayle and nearby locations:
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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TamsinD
(@TamsinD1) reported
from
Penzance, England
@btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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m bulp
(@mbulp1) reported
Dear @bt_uk @BTSopenreach. Aware Government has promised a massive Fibre Installation by 2026, Writing to request an investigation for FTTP to my premises (1/2 mile over open fields from existing network) as the current copper service is constantly breaking by tree damage. Pls DM
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Aaron-Lee Hirst
(@Posh_boy_1994) reported
@bt_uk @MarcAllera Can I please have a email to contact you on regarding a continuous issue I’m having with your service. I will soon have to take matters further if no communication
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Ben
(@bph73) reported
@bt_uk what's the email address of your complaint department? Can't find it on the "contact us" section of your website
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Ben
(@bph73) reported
@bt_uk Yeah, BT have increased my monthly bill for broadband because of inflation and their need to invest in their network. But prices for new customers haven't changed, doesn't seem like BT are treating their customers fairly. @TheFCA
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Anthony Hibbs
(@HibbsA) reported
@janie07 @bt_uk It’s ridiculous isn’t it? Spoke to at least 10, friendly, trying to help but can’t, BT staff. No ownership of problems. Apparently my landline was cut off when Openreach installed fibre. Why?! So it’s had to be installed as a new connection. The drop outs? Infuriating.
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Stephen
(@SteveJC92) reported
@bt_uk Can I just give a shout out to Dan from the sales support team. After 12 days, and 7 cancelled orders for broadband, I was put through to Dan. He finally managed to sort it, and the hub arrived today. Absolute legend 🙌
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R J T
(@offtheequipment) reported
@bt_uk broadband installed yest. Hub on orange (no connection). Engineer thinks it's due to 'upgrade to the head unit'. Called up. Guy has booked engineer... for Tuesday. I need to know what the issue is and exactly what compensation I'm due before cool off period ends
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Catherine Johnson
(@Catheri93331915) reported
from
Macclesfield, England
@bt_uk Openreach chat unusable - keeps looping to error - how can I get help please
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Richie
(@RichieUK_TTV) reported
@BTCare Hey! For over a year your website would only offer Fibre Essentials even though my line supports speeds of 73Mb (as I had this from you previously), your website is now letting me order Fibre 2 again, but says max speed is 50 down, 8 up, if my line supports higher 1/2
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Jane Barker🍃💚🍃🌻🌻🌻
(@ecojaney) reported
@bt_uk your customer service is appalling. Full Fibre upgrade processes wrong - cut off my broadband in error 31/3 and nobody knows how to reconnect me. Told I have to wait for engineer to come 19/4 - nearly 3 weeks 😡 Order supposed to be expedited but stuck in system for days!