BT (British Telecom) Outage Report in Hayle, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hayle, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Hayle, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Redruth, Penzance and Camborne.
| City | Problem Type | Report Time |
|---|---|---|
 Redruth |
Internet | |
| Penzance |
||
| Camborne |
||
| Camborne |
Phone | |
| Camborne |
Wi-fi | |
| Camborne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hayle, England
Latest outage, problems and issue reports in Hayle and nearby locations:
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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TamsinD
(@TamsinD1) reported
from
Penzance, England
@btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Cove Catering
(@covecaterer) reported
from
Saint Agnes, England
Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki Riley
(@NikkiR322) reported
@bt_uk Of all days for the tv to lose signal it’s Christmas Day! I’ve tried retuning the channels and everything has disappeared!
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Nicholas Rumney
(@1eyeinrumney) reported
@bt_uk Resolution. If BT don't install the broadband upgrade at the 4th attempt because they can't control @BTOpenreach1 we'll book it with another provider and cancel our account. #lefthanddoesntknowwhatrighthandisdoing #nocommunicationinthiscommscompany
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_DawnHodgkins
(@Stanley468) reported
@bt_uk My resolution is to continue to try and get you to actually do something about my complaint…. It just drags on and on… 😞
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Krude
(@PlasticLust) reported
@bt_uk Would be a merry christmas if internet didn't keep going out. Also when it's up I'm getting online 1/3rd my usual speed. Fix it please, have messaged you already.
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Barn
(@BarnsH) reported
@bt_uk still no fix for my broken callerID display. Not worked for over a year! Open Reach we’re at my house last week saying it’s your problem . You answer is to ask me to book an engineer !😡😡😡 Bloody fuming!
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KCW
(@K1TSTER) reported
Wow @PrimeVideo your premier league coverage today is really poor. Struggling to load the game and when it does load it is laggy. The sound is also not in sync with the picture. Very disappointing. Not my internet. Cannot wait until coverage returns on @btsport or @SkySportsPL
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Owen Gerrard
(@OwenGerrard6) reported
@bt_uk hi I'm having problems with my BT set top box pro I'm getting error btp-115c which is saying I do not have a subscription but I do
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Kira Ellie-Louise
(@KewKira) reported
@bt_uk u need to sort your internet service I call my cousin to watch her children open the presents I sent to have no internet and told to wait 6hrs that don’t bring back a miss memory 🙄🙄🙄
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EINHORNISFINKLEFINKLEISEINHORN
(@truthnottrust) reported
@bt_uk you sent an engineer who told us that there is nothing he can do about how bad is due to our location, it is broken 95% of the time,I can’t live like this. We need the internet for work. You need to either let us leave and go to G network who offer fast broadband or fix it
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Helen Walls
(@helenwalls85) reported
@bt_uk thanks for ruining Christmas! No internet for all of Christmas and basically lied too by support team!