BT (British Telecom)

BT (British Telecom) Outage Report in Hayle, Cornwall, England

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The latest reports from users having issues in Hayle come from postal codes TR27.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hayle, Cornwall, England 12/12/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hayle, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Hayle, Redruth and Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamborne Wi-fi
United KingdomHayle Phone
United KingdomRedruth Internet
United KingdomPenzance Wi-fi
United KingdomRedruth Internet
United KingdomCamborne Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • ejthacker13 Julie Thacker (@ejthacker13) reported from Penzance, England

    @BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • paulbeevers71 Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • PNovelistGale Patrick Gale (@PNovelistGale) reported from St Just, England

    @Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • TamsinD1 TamsinD (@TamsinD1) reported from Penzance, England

    @btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kerrylynnepyke Kerry-Lynne Pyke Chart.PR 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@kerrylynnepyke) reported

    @bethedwardsuk @bt_uk Awful

  • hillardm Hillard 👑 (@hillardm) reported

    @bt_uk Because I had an existing contract at my old address and would have to buy that out despite you putting me on a new contract during the house move. Shocking! Terrible! Not one care given through the whole process. Lie after lie. Excuses that the system takes days to update!

  • Birdygirl1969 Lisa Bird (@Birdygirl1969) reported

    @bt_uk You want new customers? Absolutely appalling service. We’ve gone back to our old provider.

  • hueyflueys hue grant (@hueyflueys) reported

    @bt_uk Slow unreliable connection paying for a service BT can not supply any more reasons for using the competition BT is last on my list.

  • hillardm Hillard 👑 (@hillardm) reported

    @bt_uk Please DM I've spoken to the home move team on multiple occasions no one has been able to help without telling me it'll be a few days. If you can put someone in touch that can actually do something then that would be great!

  • itspyrex1 ItsPyrex (@itspyrex1) reported

    @bt_uk Yeah my connection drops for a minute or two the lights on the router go green then flash orange then it says no internet on the network then connects again

  • Jam46837908 Jam (@Jam46837908) reported

    @bt_uk your service remains as poor as always. Despite paying over£100 per month it doesn’t entitle me to a signal where I use the internet, for that I need Halo 2 (and an extra £30). Maybe that new service would also mean you staff your contact centres to meet demand?

  • daveyboi23 david ireland (@daveyboi23) reported

    @bt_uk First of all an error came up saying that the aerial signal was weak or lost and then they disappeared. She has no TV remote so at the moment I cannot check. Is it worth just trying to retune and see if they return ?

  • Notakoreanngirl Baby Yu (@Notakoreanngirl) reported

    @hillardm @bt_uk actually I am going through the same thing. I have to pay for the old one too plus the new one? and i canot get through to the customer service

  • VeryGrumpyKev Kev (@VeryGrumpyKev) reported

    @virginmedia Offering me a super deal. Too late. Gone to @bt_uk (and yes I know I have 14 days to cancel but I don’t care) and your attitude yesterday when cancelling also didn’t help (pending complaint) re: contract terms.