BT (British Telecom) outages and service status in Hayle, England

Problems in the last 24 hours in Hayle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayle, England

The most recent BT (British Telecom) outage reports came from the following cities: Redruth, and Camborne.

City	Problem Type	Report Time
Redruth	Phone	5 hours ago
Camborne	Internet	6 hours ago
Redruth	Phone	8 hours ago
Redruth	Internet	10 days ago
Camborne	Wi-fi	15 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 2 minutes ago from Germoe, England

  @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

• 
  Sophie Hellyer (@sophiehellyer) reported 8 minutes ago from Saint Agnes, England

  @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 11 minutes ago from Camborne, England

  @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

• 
  Patrick Gale (@PNovelistGale) reported 12 minutes ago from St Just, England

  @Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 13 minutes ago from Camborne, England

  @bt_uk Fine. You have just lost another customer.

• 
  Jordan Lee Collins (@JordanLeeSounds) reported 17 minutes ago from St. Ives, England

  If a tree branch is presenting such an issue, just send a bucket team out and connect me ffs please! Or send a competent engineer who can be bothered to do his job!! @OpenreachHelp @bt_uk

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 23 minutes ago from Camborne, England

  @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

• 
  Julie Thacker (@ejthacker13) reported 26 minutes ago from Penzance, England

  @BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors

• 
  Cove Catering (@covecaterer) reported 27 minutes ago from Saint Agnes, England

  Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 28 minutes ago from Camborne, England

  @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

• 
  TamsinD (@TamsinD1) reported 35 minutes ago from Penzance, England

  @btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.

• 
  Kay Shepherd (@kaystone1) reported 36 minutes ago from St. Ives, England

  @btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 38 minutes ago from Camborne, England

  @bt_uk Move service. But with a delay as we were waiting for our house to be built.

• 
  Ruth Pudney (@ruthpwasb) reported 50 minutes ago from Porthtowan, England

  Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport

• 
  Kay Shepherd (@kaystone1) reported 51 minutes ago from St. Ives, England

  @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

• 
  Paul Beevers (@paulbeevers71) reported 55 minutes ago from Helston, England

  @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Axel F 🤠 (@BoabSideshow) reported 3 minutes ago

  @bt_uk I have tried to download the latest update but for some strange reason it doesn't work on my phone??

• 
  paul_archer (@paul_archer) reported 5 minutes ago

  @bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.

• 
  Andy250 (@Ministryofmess) reported 6 minutes ago

  @bt_uk can't get in touch with anybody about an Openreach issue. I keep getting text messages saying they are going to cancel our broadband engineer. Looks like a glitch in the system.

• 
  Steve George (@Baggieboy1888) reported 9 minutes ago

  @bt_uk paying refunds with a cheque. In 2026. Obviously their hope / expectation is that with ever fewer bank branches the recipient will deem it too much of a hassle to pay it in. Even for those that do they are earning interest until the cheque is cleared. Poor show.

• 
  grace hooper (@messalinahooper) reported 10 minutes ago

  @bt_uk 2 weeks in with just 2 nights tv. Using HELP every night. Your help desk said its my TV. Nonsense

• 
  GM Mark Howitt (@MarkHowitt) reported 11 minutes ago

  @bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  M.C. (@MCarvill180) reported 13 minutes ago

  @bt_uk absolutely ridiculous service. My extender wouldn't connect, customer service replaced it with another identical extender, wouldn't connect, customer service then said they were completely wrong extenders and they would send proper extender, guess what ..

• 
  GM Mark Howitt (@MarkHowitt) reported 14 minutes ago

  Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  DBD (@DBDclothing) reported 14 minutes ago

  @bt_uk I am at my wits end with your stupid service. I’ve been without email for 48 hours and you’re just sending me in circles, even when I speak to your people. Do you have a human being that actually knows how your business works?

• 
  Mark Haynes (@IQuitMuskspace) reported 14 minutes ago

  .@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody.