BT (British Telecom) outages and service status in Hayle, England

Problems in the last 24 hours in Hayle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayle, England

The most recent BT (British Telecom) outage reports came from the following cities: Hayle, Penzance, Redruth, and Camborne.

City	Problem Type	Report Time
Hayle	Internet	13 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

• 
  TamsinD (@TamsinD1) reported 4 seconds ago from Penzance, England

  @btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 2 minutes ago from Camborne, England

  @bt_uk Fine. You have just lost another customer.

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 3 minutes ago from Camborne, England

  @bt_uk Move service. But with a delay as we were waiting for our house to be built.

• 
  Jordan Lee Collins (@JordanLeeSounds) reported 13 minutes ago from St. Ives, England

  If a tree branch is presenting such an issue, just send a bucket team out and connect me ffs please! Or send a competent engineer who can be bothered to do his job!! @OpenreachHelp @bt_uk

• 
  Paul Beevers (@paulbeevers71) reported 15 minutes ago from Helston, England

  @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

• 
  Julie Thacker (@ejthacker13) reported 21 minutes ago from Penzance, England

  @BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors

• 
  Patrick Gale (@PNovelistGale) reported 23 minutes ago from St Just, England

  @Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!

• 
  Sophie Hellyer (@sophiehellyer) reported 25 minutes ago from Saint Agnes, England

  @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 30 minutes ago from Camborne, England

  @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 30 minutes ago from Camborne, England

  @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 30 minutes ago from Germoe, England

  @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

• 
  Kay Shepherd (@kaystone1) reported 34 minutes ago from St. Ives, England

  @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

• 
  Cove Catering (@covecaterer) reported 35 minutes ago from Saint Agnes, England

  Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

• 
  Ollie Kirkbride (@Ace_pseudonym) reported 36 minutes ago from Camborne, England

  @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

• 
  Ruth Pudney (@ruthpwasb) reported 48 minutes ago from Porthtowan, England

  Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport

• 
  Kay Shepherd (@kaystone1) reported 48 minutes ago from St. Ives, England

  @btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keith Stewart (@lovemymemo) reported 8 minutes ago

  @WeAreOpenreach @bt_uk said they can’t turn it on before Monday! Please help!

• 
  Meinir H Thomas 🦅🖤 (@MeinirT) reported 9 minutes ago

  @bt_uk Issues again today with accessing #bt email!! When will this be sorted please?

• 
  Titch (@XxTitch92xX) reported 11 minutes ago

  @BasilTheGreat Well then it will be no more internet for me. Im not going to back down to their demands, plus ill save money for having to pay for the internet. So i guess @bt_uk and others will be pissed at the loss of money. I wont be the only one it will be millions if not billions.

• 
  Vince (@vinc3h4ll) reported 12 minutes ago

  @bt_uk don’t want you to close account! can’t login to web as your procedures require a billing account number and I haven’t had but account for some years

• 
  Si (@SimonHealey73) reported 12 minutes ago

  @bt_uk Your app doesn’t work, the speed checker is still not working and your bot keeps asking me the same question. I’ve had a fault logged since the 27th and the checker just keeps adding one day to it, with broadband well below guaranteed levels. It’s really poor.

• 
  Alan Swanson (@Haggisguy) reported 13 minutes ago

  @bt_uk I'm unable to manage my account online due to the recent changes you've made with MFA and needing a uk mobile phone. How do I check on my billing, how do I know what my bill is, and how do I pay it. Tried multiple times calling customer service and nobody has a solution??

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 15 minutes ago

  I think @bt_uk have been in the pub watching the football today. Broadband has been up and down all day.

• 
  Witold Chojnowski (@Boytjie8) reported 15 minutes ago

  @BTCare hello, i am abroad in travelling In Croatia atm. Bt randomly disabled my email.having spent three hours with your messaging team it is still, not working. What do I do? I would like to speak to someone on a phone

• 
  Si (@SimonHealey73) reported 22 minutes ago

  @bt_uk @bt_uk again. Still waiting on my fault being fixed. Tried to ring. Got told to hang up and text. BOT rubbish and no follow up. Any help from a person available?

• 
  Dr Pauline Nelson (@DrP_Manc) reported 25 minutes ago

  @bt_uk your service is SO appalling. Elderly relative who depends on landline without phone line for 5 DAYS and you have totally failed to fix within the promised time. Formal complaint coming. Poor, poor, poor 👎