BT (British Telecom)

BT (British Telecom) Outage Report in Penzance, Cornwall, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Penzance come from postal codes TR18.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penzance, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penzance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penzance, Cornwall, England 10/04/2025 05:05

October 04: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Penzance, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Penzance and St Ives.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamborne Internet
United KingdomPenzance Internet
United KingdomSt Ives Internet
United KingdomHayle TV
United KingdomHelston Internet
United KingdomHelston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Penzance, England

Latest outage, problems and issue reports in Penzance and nearby locations:

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • paulbeevers71 Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • TamsinD1 TamsinD (@TamsinD1) reported from Penzance, England

    @btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.

  • ejthacker13 Julie Thacker (@ejthacker13) reported from Penzance, England

    @BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • PNovelistGale Patrick Gale (@PNovelistGale) reported from St Just, England

    @Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewmyname12 andrew cowan (@andrewmyname12) reported

    @VancityReynolds @Vanarama @btsport Lol the argument that fans won’t go if they can stream is hog wash. If your a local your support your going to go watch your team in person. Streaming bring In the international and viewers that can’t travel crazy distance

  • chesterspireite paul carter (@chesterspireite) reported

    @VancityReynolds @Vanarama @btsport gain very little extra revenue because if you don't already support the other clubs in this division there will be very little or no increase of support for our clubs

  • purplepenguin81 Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported

    @VancityReynolds @Vanarama @btsport They think if they were to show it on TV then people won't go to the games but that is stupid as there is more supporters for most clubs than tickets

  • shutdowncover Shut Down Coverage (@shutdowncover) reported

    @VancityReynolds @Vanarama @btsport We can't even watch the premier league most of the time never mind the rest of the pyramid...

  • haxord84 tj (@haxord84) reported

    @VancityReynolds @Vanarama @btsport Never surrender!

  • NYMUFC Nathan Young (@NYMUFC) reported

    @VancityReynolds @Vanarama @btsport They don’t want the poor referee being highlighted

  • PureH11 PureH (@PureH11) reported

    @VancityReynolds @Vanarama @btsport The removal of the blackout would only benefit the Premier League and even then would only go to the biggest clubs and quite frankly they don't need the help.

  • Tom_Yates91 Thomas Yates (@Tom_Yates91) reported

    @VancityReynolds @Vanarama @btsport I think a big issue here is that for Wrexham, perhaps they would profit from this… But the other 23 clubs now have easier access to illegal streams in hard times which would only discourage fans from buying tickets at the gate… Which as we know is their main source of income.

  • PureH11 PureH (@PureH11) reported

    @VancityReynolds @Vanarama @btsport Before people say people do it anyway through VPN, that amount of people who would watch the matches on tv if not for the blackout would obviously be greater than the amount of stream it illegally.

  • MattyTHurst Matt 🏳️‍🌈 (@MattyTHurst) reported

    @VancityReynolds @Vanarama @btsport I don’t get the international thing, but I assume it’s the silly blackout rule at 3pm.