BT (British Telecom) Outage Report in Penzance, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Penzance, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penzance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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Wi-fi (13%)
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E-mail (12%)
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Phone (10%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Penzance, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Helston, Camborne, St Ives and Penzance.
| City | Problem Type | Report Time |
|---|---|---|
 Helston |
Internet | |
| Helston |
Internet | |
| Helston |
Phone | |
| Camborne |
TV | |
| Helston |
Internet | |
| Camborne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Penzance, England
Latest outage, problems and issue reports in Penzance and nearby locations:
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
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TamsinD
(@TamsinD1) reported
from
Penzance, England
@btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sonia Rossi 🇮🇹 🇬🇧
(@srossi72) reported
@bt_uk I'm back! So internet started to lose connection. Rang BT. Were meant to ring back about making an appt with an engineer. Didn't. But connection came back for a good few hrs. Now hub is a solid orange & BT website doesn't recognise my login details. Can u tell me what this means?
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David Hayward
(@DHayward119) reported
@bt_uk Hey BT, no dial tone this morning, and a lot of noise on the line. Tried to raise a fault, but the form was more broadband focused, BB is fine, it's the landline that's down.
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LFC
(@P_khll) reported
@bt_uk ordered a ps5 but money was not taken yet? Can u help me
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Mark Rowe Art
(@ArtistMarkRowe) reported
@btbusinesscare I have spoken to Web hosting regarding this issue and my business presence on Google which I built up has completely been lost . I tried to publish the new site I'm building but apparently I need a solution license at £176 which I assume was included before in my package fed up!
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Simon Cox
(@simoncox) reported
@deanleigh @bt_uk @openreach Well I had a 48hour promise last week. i think I may need more to get up the pecking order - but not had a big problem for 9 years since we moved here so am a bit reluctant.
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Mike Garner
(@mikegarner) reported
Seriously @BTCare you expect me to wait 10 days until an engineer can come and sort your crappy, unreliable internet? I may be a domestic customer but I’m trying to run a business and I can’t. You can whistle when contract renewal comes up.
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wesecureu
(@wesecureu) reported
@bt_uk The cooling period never covered the time to see a working service. Still no working security camera. Shame on BT
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Dean Leigh
(@deanleigh) reported
@simoncox @bt_uk @openreach Do you have Bt Business? They seem to fix it faster than home.
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Clive
(@Clive__Horn) reported
@bt_uk I’ve been waiting since 8am from an engineer. He’s now 30 minutes late. No texts . Nothing. I tried ringing but none of the options are appropriate. Dissatisfied with service
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Relent
(@relentlezz13) reported
@bt_uk I've been given a code but it doesn't work, any help with this?