BT (British Telecom) Outage Report in Penzance, Cornwall, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Penzance, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penzance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Penzance, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Camborne, Hayle, Helston and Penzance.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Internet | |
| Camborne |
Internet | |
| Hayle |
Internet | |
| Camborne |
Internet | |
| Helston |
Wi-fi | |
| Camborne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Penzance, England
Latest outage, problems and issue reports in Penzance and nearby locations:
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Julie Thacker
(@ejthacker13) reported
from
Penzance, England
@BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Kay Shepherd
(@kaystone1) reported
from
St. Ives, England
@btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Justin Brown
(@jb19723) reported
@bt_uk It was sorted out in the sense that it was cancelled and because there could be no installation before I was cut off from Virgin, I had to remain with Virgin. So my account with BT does not exist and I didn’t find out whether the service is an improvement. Ended at 12 calls
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Matt Gauntlett
(@MattGauntlett) reported
@bt_uk I can’t login to my email because of a security risk. Can someone assist me please!
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Maryaa Bibi
(@MaryaaBibi) reported
If you want to be hanged up on by customer service after waiting for 2 hours, no internet for two weeks and endless promises not answered. Hit up @bt_uk
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David
(@l16gsy) reported
@bt_uk I’ve tried the App, I’ve messaged twice on BT service and made 3 calls to report a connection but can’t get openreach to respond. Why?????
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Cliff (Stubloke)
(@C1978Cliff) reported
@bt_uk No problem and I posted to warn others of certain scams, I know it's not bts fault nor do I hold them accountable
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Kevin Lord
(@KevLord86) reported
@bt_uk Amazed at being continuously let down by you with shifting activation dates. When most of the country need an internet connection to WFH, why do you feel it acceptable not to deliver on promises and causing distress?
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Andrea Hadfield
(@justandrea) reported
@bt_uk Hi there - yes, it seems like it’s a local outage and we’re still experiencing problems. Currently saying it’ll be fixed by tomorrow morning.
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Thoughts Of A Rob
(@ThoughtsOfARob) reported
@bt_uk You are the worst company on planet Earth and I hate you with every ounce of my body. No wifi for 3 days. 2.5 hours on phone yesterday to be told 'Not sure of problem, we'll call you tomorrow btwn 1.30 & 2.30'. No call. (2nd time this has happened). I hate you.
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Alex Turco |🇬🇧🇨🇾🇮🇪
(@alexjturco) reported
from
Burnham-on-Sea, England
@btbusinesscare is there any chance of a quicker engineer visit to work out the cause of ‘branch wire from the main wire is causing unwanted signal reflection which is causing drop outs in connection’
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Tom Warren
(@MrTomWarren) reported
Today, I picked up the phone to call @bt_uk I waited for 1hr 15mins to speak to someone, only for them to 'accidently' hang up on me. I am calling again and have been waiting for 25mins. No doubt I will be redirected to another team and wait for another hour. 🤬🤬🤬