BT (British Telecom)

BT (British Telecom) Outage in Penzance, Cornwall, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Penzance, England

BT (British Telecom) Outage Chart in Penzance, Cornwall, England 06/23/2021 13:35

June 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 66.80% Internet
  • Phone 12.22% Phone
  • Wi-fi 9.00% Wi-fi
  • E-mail 6.84% E-mail
  • Total Blackout 3.54% Total Blackout
  • TV 1.61% TV

BT (British Telecom) Outage Map Near Penzance, Cornwall, England

The most recent outage reports and issues originated from Camborne, Penzance, Helston and Hayle.

United KingdomCamborne Internet
United KingdomCamborne Internet
United KingdomPenzance Internet
United KingdomPenzance Phone
United KingdomHelston Wi-fi
United KingdomCamborne Phone

BT (British Telecom) in Penzance, England Comments

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BT (British Telecom) Issues Reports Near Penzance, England

Latest outage, problems and issue reports in Penzance and nearby locations:
  • TamsinD1 TamsinD (@TamsinD1) reported from Penzance, England

    @btsport Terrible experience so far trying to get BTSport fixed - IPC6023 - over an hour yesterday online doing full restart and didn’t fix; phoned today and after 30mins of being on hold, get cut off. Appalling customer care as this is a fault all over social media.

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare My phone number in the shop is 01736 799424 do you need any further info to be able to help me?

  • kaystone1 Kay Shepherd (@kaystone1) reported from St. Ives, England

    @btbusinesscare after 3 months of lockdown BT cut off my line and broadband just as I reopened my shop. They cited that another company was taking over my line. I can assure you this is not the case. I now cannot take card payments in my shop! I raised a complaint this morning

  • ejthacker13 Julie Thacker (@ejthacker13) reported from Penzance, England

    @BrennanSurgeon @bt_uk Our broadband was out whenever windy and wet (10 months of the year in Cornwall) After much online testing and to and fro-ing with @bt_uk they sent someone to actually look at the pole The box was hanging upside down and filling with rainwater- fixed easily #humanfactors

  • paulbeevers71 Paul Beevers (@paulbeevers71) reported from Helston, England

    @btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Fine. You have just lost another customer.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • PNovelistGale Patrick Gale (@PNovelistGale) reported from St Just, England

    @Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • DanielsJet Jeanette Daniels (@DanielsJet) reported

    @bt_uk I’ve been waiting all day for a call back and a call comes to my landline rings once and then hangs up! (17 May Complaint ref: VOL013-587562504305 A manager please call before 2pm today) still waiting! My notes say call my mobile!

  • DanielsJet Jeanette Daniels (@DanielsJet) reported

    @bt_uk I’m still waiting for a manager to call. This is getting beyond a joke. I want to resolve the complaint and move on.

  • markwilkinson1 Mark Wilkinson (@markwilkinson1) reported

    @jamclarkey @TinManVlogger @bt_uk Mobile network coverage doesn’t extend to all parts of Hertfordshire, let alone the UK though - even if you are in a position to afford it.

  • hollynett Holly (@hollynett) reported

    @bt_uk Still no Internet… and it’s Wednesday, the day we were told our service would be restored by “at the latest”. When is close of play for your engineers?

  • TinManVlogger TinMan 🏍💨🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TinManVlogger) reported

    @jamclarkey @markwilkinson1 @bt_uk So if the end user doesn’t require or want a more expensive fibre service They will be made to move as they will no longer have a phone service ? So if that’s the case would it be considered that they are being forced to a more expensive service just to have a home phone ?

  • fierce0bsession ~Lou~ (@fierce0bsession) reported

    WiFi & subscription channels from @bt_uk went down monday morning. Reported it online and got an email about an open case. Since then I've had no contact about what's happening and the date keeps changing when i check. Almost out of data on phone and i need wifi for work things

  • jamclarkey James (@jamclarkey) reported

    @TinManVlogger @markwilkinson1 @bt_uk I believe the deployment strategy for Digital phones 1st moving those customers who are on a full fibre service. There's another Openreach programme that introduces copper stop sells when a fibre services becomes over 75% available. Meaning end users will need to move onto fibre

  • PaulDulson2 Paul D (@PaulDulson2) reported

    @bt_uk As a shareholder and a customer, I would prefer you to concentrate on your core business ! Jumping on bandwagons is neither big nor clever.

  • DonnaHo44169343 Donna Hobbs (@DonnaHo44169343) reported

    @bt_uk please can you advise if there is a problem in RH6 9RA as we cannot connect to broadband

  • Ricker666 Richard 🇬🇧 (@Ricker666) reported

    @bt_uk Don't even know where the hub is sorry, it wouldn't allow me to use a non-BT mesh wifi system without messing up my whole network. I'll just have to wait for it to sort itself out.