BT (British Telecom)

BT (British Telecom) Outage Report in Penzance, Cornwall, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in Penzance come from postal codes TR18.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penzance, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penzance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penzance, Cornwall, England 04/28/2025 05:00

April 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Penzance, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Helston, Penzance and Camborne.

Loading map, please wait...
City Problem Type Report Time
United KingdomHelston Phone
United KingdomPenzance Internet
United KingdomHelston Phone
United KingdomCamborne Internet
United KingdomHelston E-mail
United KingdomCamborne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Penzance, England

Latest outage, problems and issue reports in Penzance and nearby locations:

  • PNovelistGale Patrick Gale (@PNovelistGale) reported from St Just, England

    @Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Germoe, England

    @bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.

  • Ace_pseudonym Ollie Kirkbride (@Ace_pseudonym) reported from Camborne, England

    @bt_uk Move service. But with a delay as we were waiting for our house to be built.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MelJD46 Mel D (@MelJD46) reported

    @btbusinesscare Ah but infrastructure .. thats down to you ... no help guide can improve that. And installation fees in public buildings, no help guide to make that economically viable

  • simonebowen Simone Bowen (@simonebowen) reported

    @bt_uk I have used the website, customer service line, text service and now started a formal complaint. Not good enough mis leading customers regard EE hub service and we have to pay for this!

  • Thyrsis_ Thyrsis (@Thyrsis_) reported

    @bt_uk Internet is down. Problem?

  • suziqvk Sue Vallente-Kerr (@suziqvk) reported

    @bt_uk I’ve got it in the only place it will get a signal

  • Mother_Of_Seven Laura Matthews (@Mother_Of_Seven) reported

    @bt_uk So the one solution you could offer me to solve the issue, I have to pay for because of YOUR failure!

  • xNathz Nathan (@xNathz) reported

    @bt_uk Help pls I’m mid Escape from Tarkov raid and my internet won’t work

  • BenP_97 Ben "oMaGicZ" Pearson (@BenP_97) reported

    @bt_uk Internet keeps resetting itself every 5 minutes. Could you DM and help?

  • BeckyMayHowarth Becky 🌸 (@BeckyMayHowarth) reported

    Left home for work about 1pm, WiFi fine. Come home 10 hours later, @bt_uk box solid orange, switched off and flashing purple - wires all plugged in properly, switch off flashing orange for 10 minutes and nothing. Used their online service and apparently no faults. At a loss now🙃

  • AWilliamsPrice Anna Williams Price (@AWilliamsPrice) reported

    @TheDaiLlew @virginmedia @bt_uk I've had a similar issue with BT. 3 engineers who all said my router was too old to deliver the service I was paying for. BT insisted I had the right router for my package. Took ages to get any substantial improvement and I can't use zoom at the back of the house.

  • Mitchx0161 Mitch (@Mitchx0161) reported from Manchester, England

    @BenP_97 @TheFreddyCairns @bt_uk Mine was working fine then just went off said no service when logging into the hub, reset it twice checked cables and just staying orange mate saying no service