BT (British Telecom) Outage Report in Penzance, Cornwall, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Penzance come from postal codes TR18.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Penzance, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penzance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Penzance, Cornwall, England
The most recent BT (British Telecom) outage reports came from the following cities: Penzance and Camborne.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Penzance, England
Latest outage, problems and issue reports in Penzance and nearby locations:
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am not prepared to ring again. Be put on hold for upto an hour for the problem not to be resolved. Can you please get someone to call me.
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Patrick Gale
(@PNovelistGale) reported
from
St Just, England
@Perranarworthal @bt_uk I think our problem is foot thick granite walls... And a couple of new bandwidth-hungry neighbours!
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk No one is looking into anything. I have rung several times and emailed a complaint and not a single person has responded. I have equipment missing and a service starting for a house I don’t live in. Please delay the order until 30/10 and ensure the equipment is resent for 30/10
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Paul Beevers
(@paulbeevers71) reported
from
Helston, England
@btbusinesscare The broadband no is 01326 240948. It was cut off on 22 Jan & took till 30th to get line back. No phone or broadband for business for 8 days. Today 1st Feb two of three offices now unable to make outgoing calls. This is crippling the business. Hard to believe... HELP
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Fine. You have just lost another customer.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Germoe, England
@bt_uk I am moving house but there was a delay. let you know and u said you have changed the date. However, you then sent broadband equipment to an address half built & started my service, even through I am not in the property. Also no reply or acknowledgment to complaint email.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk I am tempted to cancel my entire package (phone, tv, mobiles, broadband and line rental) and go with a company who can provide the service.
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Ollie Kirkbride
(@Ace_pseudonym) reported
from
Camborne, England
@bt_uk Move service. But with a delay as we were waiting for our house to be built.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Moira McInnes
(@mcinnemo) reported
@bt_uk Have had no broadband since 18.2.22 and the only communication in this time was a letter about price increases. Can you help? Got a 15 yo trying to study for his GCSEs. You sent a data hub but we have no coverage on that network.
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John Williamson
(@John1Williamson) reported
Hello @bt_uk Please can you tell me why, when I left my account early after copious issues with your internet service and call outs which didn't work, that you're now literally hunting me down for £250 with baliffs and court threats? Just a joke.
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Julie 💙#GTTO #NHSPay15
(@juliethomas994) reported
@bt_uk I’ve got LPA for my mum and she’s been receiving a lot of scam phone calls. Can you help me block the calls
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*Blonde*Max*
(@blondemax) reported
@TheRunningManZ @bt_uk So glad it's been sorted. Such a shame it had to go this far rather than a simple call to customer service. Not the 1st time I'd heard of same issues.
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Dave Storey
(@davydstr) reported
@bt_uk looking for some help with my tv box. Lost picture this evening and none of the on line help guides have fixed the problem.
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Phil
(@dr_phil_ok) reported
@btbusinesscare Still no phone or broadband. Just an email overnight with a 900£ early termination bill for a service I did not ask to be terminated. Shambles.
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Tups
(@AntonioTups) reported
@TheRunningManZ @bt_uk @bt_uk sorted this out yet? This is disgraceful, contract or not, you clearly took advantage of a man suffering. I hope people will avoid your service in future if not quickly rectified.
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wangleberry
(@Wangleberry) reported
@bt_uk Nope. I need to speak to someone over the phone as it's a complex case involving breach of contract. I still need to get someone to come out to fix the line. Please, please feed back that you need to get more people on the phones. I've been on hold *again* for 20 minutes so far.
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Elodie
(@Eloditje) reported
@btbusinesscare @WeAreOpenreach tired of your incompetence! Been out of internet since Feb.18th due to a fallen tree. Engineers working on the road last week, issue supposed to be fixed last Friday, then last Monday. Still no internet. Today, engineer no show!
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Childish Jambino
(@PainterJimb0) reported
@bt_uk @Chris66092274 My parents were sold the same thing during lockdown over a year ago. They didn’t want to ‘be a trouble’ so I couldn’t get involved. It’s disgraceful. They have been with BT for 50 years!!! How can I sort this out ?