BT (British Telecom)

BT (British Telecom) Outage Report in Quintrell Downs, Cornwall, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Quintrell Downs, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Quintrell Downs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Quintrell Downs, Cornwall, England 04/04/2025 16:50

April 04: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Quintrell Downs, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: St Austell, Truro and Redruth.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Austell Wi-fi
United KingdomSt Austell Total Blackout
United KingdomTruro Phone
United KingdomTruro Internet
United KingdomRedruth Internet
United KingdomSt Austell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Quintrell Downs, England

Latest outage, problems and issue reports in Quintrell Downs and nearby locations:

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • Polgooth_inn Polgooth Inn (@Polgooth_inn) reported from St Mewan, England

    @btbusinesscare I have had BTNet installed on the 2nd March but it is still not working properly. I get internal bills sent to me threatening switching me off. So much for the 6 hour fix

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    @bt_uk If you could fix the fault on the local exchange that would be great!

  • Omodon Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England

    @bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.

  • covecaterer Cove Catering (@covecaterer) reported from Saint Agnes, England

    Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • ShaneMeehan_83 Shane (@ShaneMeehan_83) reported from St Austell, England

    Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk can I have some help with an issue please

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk I have sent you a message in dms to help with a WiFi issue

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • blackler1998 xavier blackler (@blackler1998) reported from St Austell, England

    Robbie savage has got to be one of the worst commentators I've ever heard absolutely awful and is talking out his ass #UELfinal #CHEARS #EuropaLeagueFinal2019 #BTSport

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • ruthpwasb Ruth Pudney (@ruthpwasb) reported from Porthtowan, England

    Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JAXFinancials JAXFinancial (@JAXFinancials) reported

    Football has become such a poor game of football @btsport @ChampionsLeague how on earth is that a pen

  • Janeedgarr Jane Edgar (@Janeedgarr) reported

    @bt_uk Your BTSport app is the worst app eveeerrrrrrrrrr. Every time we try log on to watch football it says the password is incorrect...and we have to change the password everytime!!!! 😩😩😩😩

  • 80schild2 80s child (@80schild2) reported

    @bt_uk complained several times about the poor internet connectivity- often kicked out of Skype calls whilst WFH - whenever you speak to a “technician” - everything seems to “be fine” - please guys do NOT be tied down to these cowboys!

  • noraellenb Nora (@noraellenb) reported

    @bt_uk customer service is absolutely shocking... 50 mins in a queue?

  • NikkiScorer NikkiScorer (@NikkiScorer) reported

    @bt_uk Today I was promised that I would be connected. Yet another let down. I have had no answer from.the FB team. Just don't know where to turn.

  • chownr Richard Chown (@chownr) reported

    @bt_uk what are you doing. You have messed up our home move and left us with an unreliable home hub for over a week now. 7 hours plus wasted on phone calls. Promised the earth delivered absolutely nothing. Your service is not fit for purpose.

  • dantheman12121 daniel ray (@dantheman12121) reported

    @bt_uk How is it your website has errors literally everytime i need to use it? Need to pay my bill

  • Antoblfc 🇮🇪 🇵🇸 Anto Behan 💙 (@Antoblfc) reported from Dublin City, Leinster

    Poor old @GaryLineker never recovered from that famous "Corner taken quickly" Night...Can hardly conceal his joy in #Liverpool poor form...#Btsport #LIVRBL

  • Deru_DAA Deru Anding (@Deru_DAA) reported

    @bt_uk Infinity Broadband have promised me fast Internet. Charged me almost £49 a month whilst advertising &£25. Line is poor. Refused to fix, reduce the price instead asked me to pay £196 termination fee

  • tinamay1977 Tina Raistrick (@tinamay1977) reported

    @bt_uk is there a problem in pe25 3jg area? Friend has no Internet. Phone line working ok