BT (British Telecom)

BT (British Telecom) Outage Report in Quintrell Downs, Cornwall, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Quintrell Downs, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Quintrell Downs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Quintrell Downs, Cornwall, England 10/04/2025 03:25

October 04: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Quintrell Downs, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: St Austell, Truro and Newquay.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Austell Wi-fi
United KingdomTruro E-mail
United KingdomNewquay E-mail
United KingdomSt Austell Wi-fi
United KingdomSt Austell Internet
United KingdomTruro Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Quintrell Downs, England

Latest outage, problems and issue reports in Quintrell Downs and nearby locations:

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • Omodon Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England

    @bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk I have sent you a message in dms to help with a WiFi issue

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    @bt_uk If you could fix the fault on the local exchange that would be great!

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • ShaneMeehan_83 Shane (@ShaneMeehan_83) reported from St Austell, England

    Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month

  • covecaterer Cove Catering (@covecaterer) reported from Saint Agnes, England

    Hi @bt_uk just been hung up on by one of your adviser as I had the cheek to ask why my broadband never works.

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • Polgooth_inn Polgooth Inn (@Polgooth_inn) reported from St Mewan, England

    @btbusinesscare I have had BTNet installed on the 2nd March but it is still not working properly. I get internal bills sent to me threatening switching me off. So much for the 6 hour fix

  • ruthpwasb Ruth Pudney (@ruthpwasb) reported from Porthtowan, England

    Anyone else having issues with @btsportrugby @btsport tonight? We’re trying to watch the rugby & were getting a message saying we need to upgrade? Why? We’ve never had this problem before. Getting really fed up with @btsport

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk can I have some help with an issue please

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet

  • sophiehellyer Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England

    @Josh_Taylor91 @bt_uk Yeah we had no internet at all for a month in lockdown, and have had a questionable connection all year, plus no phone signal indoors. Hooray internet 🥳

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • blackler1998 xavier blackler (@blackler1998) reported from St Austell, England

    Robbie savage has got to be one of the worst commentators I've ever heard absolutely awful and is talking out his ass #UELfinal #CHEARS #EuropaLeagueFinal2019 #BTSport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Johnroy1984 Johnroy (@Johnroy1984) reported

    @bt_uk And now it’s showing on your site as no known issues but it’s still not working? So basically your way of assisting me was to change my password and then get rid of the service issue notice? Great… except it still doesn’t work. And I still have to go upstairs for signal to tweet

  • Faizavelli Phizer Phi (@Faizavelli) reported

    My internet is STILL down. No thanks to @bt_uk so now I can’t work from home after getting in at 2am from wizki. Kmft. Hot complaint en route.

  • mooramana Karen (@mooramana) reported

    @bt_uk Due to direction from my employer a Local Authority I have no choice but to work from home. The customer should not have to pay to supplement BT’s poor response time & service . As a customer I don’t get the choice to delay my direct debit payment to you by 4 days !

  • SketchLisa Lisa Harding (@SketchLisa) reported

    @LongmateAdy @bt_uk @EE All BT want to do is to charge me for more devices. It’s the most u reliable flaky service I’ve ever had and I’ve been with them for many many years

  • Pridders22 andy p (@Pridders22) reported

    @bt_uk brilliant. Booked a home move, but had to change the date- no problem you said and date moved. Woke up today- you’ve switched my broadband off on the date of the original move. Genius. Oh and you don’t open til 8am

  • StewartBryant Stewart Bryant (@StewartBryant) reported

    @bt_uk What is the cause of the broadband outage in the Merstham/Hooley (Downlands) area this weekend.

  • NWhitworth1971 Dr Nicole Whitworth /niˈkɒl/ (@NWhitworth1971) reported

    @bt_uk Broadband has been off in BD 22 since the 27th of November. You are promising to fix it shortly. When will it actually be done? I need Internet for work. Will there be a refund for the period after service outage?

  • taffrogers Mark Rogers (@taffrogers) reported

    @bt_uk New router sent to me to replace landline is absolute rubbish...poor speeds and now not working at all !!!😡

  • Johnroy1984 Johnroy (@Johnroy1984) reported

    @bt_uk No, haven’t tried anything as your website says that broadband is down and no idea when you are going to fix it. The hub is orange, saying it is connected fine but no broadband. This isn’t a “me” problem. It’s a “you” problem

  • ShaunMa69762058 Shaun Maxwell (@ShaunMa69762058) reported

    @bt_uk Internet's not working