BT (British Telecom)

BT (British Telecom) Outage Report in St Mewan, Cornwall, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Mewan, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Mewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Mewan, Cornwall, England 10/25/2025 11:10

October 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Mewan, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: St Austell.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Austell Internet
United KingdomSt Austell Wi-fi
United KingdomTruro E-mail
United KingdomNewquay E-mail
United KingdomSt Austell Wi-fi
United KingdomSt Austell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Mewan, England

Latest outage, problems and issue reports in St Mewan and nearby locations:

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk I have sent you a message in dms to help with a WiFi issue

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • Omodon Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England

    @bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.

  • ShaneMeehan_83 Shane (@ShaneMeehan_83) reported from St Austell, England

    Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • mrbluelights john hutchens (@mrbluelights) reported from Bodmin, England

    @bt_uk Locked out of my email, 3 days later and numerous online chats and phone calls, still not resoled......BT worst customer service ever!!

  • KernowDeej DJ (@KernowDeej) reported from Bugle, England

    @thfcbarnaby @thespursweb Matchday streaming with paying the club is the way it will be in the future, none of this Sky, BTSport, Amazon ****, will be direct to the club

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • mrbluelights john hutchens (@mrbluelights) reported from Bodmin, England

    @bt_uk wait in all Saturday morning to finally get a phone call saying they can't do anything about getting access to my email account till Monday, how many phone calls and how many times do i have to explain the problem to you!! NEVER NEVER USE BT!!

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    @bt_uk If you could fix the fault on the local exchange that would be great!

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • sambrown96 Sam (@sambrown96) reported from Saint Blazey, England

    @bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.

  • SalBourton Sally Bourton (@SalBourton) reported from St. Mewan, England

    @GordonMichell @btbusinesscare @bt_uk I have, they're the problem sadly. Every year I swear never to deal with them again. This year I've kept to my word and BT have now lost all our business lines, broadband and mobile.

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk can I have some help with an issue please

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ammanno05 DOB JNR 🇺🇦 (@ammanno05) reported

    @bt_uk Thank you.. I will only cancel if i cant have the special offers available to other Now tv customers - dont see why I should miss out and pay more just because I am with BT

  • traceydisco Tracey (@traceydisco) reported

    @bt_uk I was supposed to get an email resolution by yesterday but you sent me a generic holding email at 10:15pm tonight. Why can’t your teams just get on and sort it out?

  • DonPedley1 Don Pedley (@DonPedley1) reported

    @bt_uk I'd want interest! If you’ve experienced a duplicate Direct Debit for a bill you’ve already paid, please be aware that we’re working on fixing the issue now and it should be automatically refunded shortly. We apologise for any inconvenience this may cause.

  • traceydisco Tracey (@traceydisco) reported

    @bt_uk I don’t believe you Nick, sorry. I was promised a reply by yesterday. I called in again today and you sent me a generic holding email at 10:15pm tonight! Why can’t you guys just provide a proper service and meet your promises? Your headline says 24/7…

  • lucylu154 Lucy Harris (@lucylu154) reported

    @bt_uk System problems meaning the appointment isn’t booked properly. 2 half days off work and another morning wasted for an issue that’s been ongoing to 2 years. Terrible service

  • ToniWil57851091 Toni Wilson (@ToniWil57851091) reported

    @bt_uk Wifis been down 2 hours when will it be back 😑

  • aIejo6 . (@aIejo6) reported

    FIX YOUR AUDIO @BTSPORT

  • lucylu154 Lucy Harris (@lucylu154) reported

    @bt_uk 3 rd engineer of the week cancelled for an issue that’s been going on 2 years. Terrible service 🤬

  • PickardFran Fran pickard (@PickardFran) reported

    @bt_uk Looking into it, but have been told this so many times by BT. Customer service’s this morning they cannot do anything as it has taken over 30 days. Awful way to treat elderly loyal customers. I will escalate to OFFCOM Monday morning

  • WorldlineUK_DD Kev Jones (@WorldlineUK_DD) reported

    @bt_uk @BTCare - pretty poor customer I must say. You disconnect my broadband and phone due an change implemented incorrectly and then tell me it will be six days to fix. How can this be ? And send me text everyday to say it is fixed when it clearly is not !!