BT (British Telecom)

BT (British Telecom) Outage Report in St Mewan, Cornwall, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in St Mewan, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in St Mewan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in St Mewan, Cornwall, England 04/28/2025 16:05

April 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Mewan, Cornwall, England

The most recent BT (British Telecom) outage reports came from the following cities: Truro, Newquay and St Austell.

Loading map, please wait...
City Problem Type Report Time
United KingdomTruro Internet
United KingdomNewquay Internet
United KingdomSt Austell Wi-fi
United KingdomSt Austell Total Blackout
United KingdomTruro Phone
United KingdomTruro Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near St Mewan, England

Latest outage, problems and issue reports in St Mewan and nearby locations:

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no customer service as usual !

  • andy11mac Andrew MacCreadie (@andy11mac) reported from Newlyn East, England

    @BTCare hi I think we are having problems but the status says ok. Keep getting DNA errors. Have restarted router but still out . Number is 01872510709

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk And I don’t think you do realise how frustrating it is. I have had bad service from day one with BT.

  • tomtolkien Tom Tolkien (@tomtolkien) reported from Newquay, England

    @bt_uk No - I don’t know what’s going on. There was a fault between March 26th and about 8th April which was fixed. (A car crashed into the open reach cabinet) worked since then. But this afternoon the phone line has gone down.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk when the customer emails, just ignore them !

  • mrbluelights john hutchens (@mrbluelights) reported from Bodmin, England

    @bt_uk Locked out of my email, 3 days later and numerous online chats and phone calls, still not resoled......BT worst customer service ever!!

  • KernowDeej DJ (@KernowDeej) reported from Bugle, England

    @thfcbarnaby @thespursweb Matchday streaming with paying the club is the way it will be in the future, none of this Sky, BTSport, Amazon ****, will be direct to the club

  • DomKent Dominic Kent 💻📱 📝 (@DomKent) reported from Saint Columb Major, England

    @sophb66 @bt_uk I didn’t know BT could take formal orders via twitter. I’d still suggest giving them a 📞 as they’ll likely need payment. I used to place these orders and it’s never been possible over Twitter.

  • ShaneMeehan_83 Shane (@ShaneMeehan_83) reported from St Austell, England

    Dam Bt sport HD is down 🙈 resorting to SD is poor when you pay @btsport so much a month

  • mrbluelights john hutchens (@mrbluelights) reported from Bodmin, England

    @bt_uk wait in all Saturday morning to finally get a phone call saying they can't do anything about getting access to my email account till Monday, how many phone calls and how many times do i have to explain the problem to you!! NEVER NEVER USE BT!!

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk can I have some help with an issue please

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    Being told we have to just wait for @bt_uk wasn’t too helpful. When we asked how long we’d be waiting for the guy said “how longs a piece of string” nice service 👍🏼 @zeninternet

  • dave_dental Uggs (@dave_dental) reported from Saint Erme, England

    @bt_uk so much for superfast I’m down to dial up speeds!

  • SalBourton Sally Bourton (@SalBourton) reported from St. Mewan, England

    @GordonMichell @btbusinesscare @bt_uk I have, they're the problem sadly. Every year I swear never to deal with them again. This year I've kept to my word and BT have now lost all our business lines, broadband and mobile.

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk said they would call in 24 hours. It has been over 27 hours now. I urge people to never use this company. I have had no customer service from the day I joined. Disgusting !

  • sambrown96 Sam (@sambrown96) reported from Saint Blazey, England

    @bt_uk Can you please change couriers please. Paying £10 for a 24 hour tracked special delivery that was meant to be here yesterday and still hasn’t turned up, and the tracking information hasn’t been updated since Monday. Very poor regardless of Christmas post.

  • naked_solar Naked Solar (@naked_solar) reported from Newquay, England

    @bt_uk If you could fix the fault on the local exchange that would be great!

  • Knight_0189 Alex Knight (@Knight_0189) reported from St Austell, England

    @bt_uk I have sent you a message in dms to help with a WiFi issue

  • AllenXL Allen Horrod (@AllenXL) reported from Probus, England

    @bt_uk no internet or landline since Thursday afternoon & BT say they cannot order an engineer from @WeAreOpenreach because my address is wrong yet again, a problem I thought had been resolved. I am furious with this company, all they give me is bad service. No reply to email too

  • Omodon Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England

    @bt_uk We’ve had a problem with our phone line (very quiet & crackles) and low broadband strength since we moved to @bt_uk in December 2019, the engineers have been out several times but it’s never been fixed, promised high speed fibre but can’t phone a mate up the road. Poor service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markal1974 Mark Green (@markal1974) reported

    @bt_uk Delayed installation! Next Tuesday is the latest I’ve been told yet Friday I was told it would be turned around typically within 48hrs! Over three weeks when both adults WFH is just terrible! I have a complaint in but nothing has happened!

  • Katy_Scarlet Katy 🐚🇺🇦 (@Katy_Scarlet) reported

    @bt_uk Yes. No phone or broadband for 3+ weeks. I’ve called multiple times and no one seems able to give an update. I’ve raised complaints that get closed with no resolution, neighbours without landline are doing the same with the same outcome.

  • Hudson61600379 Hudson (@Hudson61600379) reported

    @bt_uk my broadband keeps drip yet you fix test says not?

  • BonnitaDoodles Bonnita Moaby (@BonnitaDoodles) reported

    @bt_uk changed to you less than months ago. I work from home and I have never had so many issues with my Internet cutting out! Hard to run an online business with no WiFi!!! Lost wifi again tonight.......

  • Glawseagle Glawseagle (@Glawseagle) reported

    @btcare wifi speed now continually dropped to less than 20mbps ... despite your assurances that my minimum guaranteed download speed will be 50 Mbps. please advise on fix .. and why this has happened? Thanks

  • D_P_Palmer1 Daniel (@D_P_Palmer1) reported

    @bt_uk the worst customer service possible. No internet since 21st of sept. 5 different fix dates pushed back. No updates on whats being fixed when. no updates online on the fault tracker. 4 separate promised call backs to update - no calls at all. awful

  • Tigershout2 Tigershout (@Tigershout2) reported

    @bt_uk hello - our internet booster is down since a check up today. Can I provide my account so I know when this will be resolved? We can't use the internet now except for one room.

  • SacuShi_II SacuShi_II 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🌈 (@SacuShi_II) reported

    @bt_uk CEO Philip 'Foodbank' Jansen, gave himself a 32% payrise and gave shareholders £760 MILLION. While his staff had a 6% PAY Cut in real terms, and have set up foodbanks in exchanges and offices so they can help each other eat. No compassion, no morals, sociopathic.

  • Retro_uk Steve (@Retro_uk) reported

    @bt_uk Hi there. Just had a guy call here saying there has been complaints about the internet service in my area? Can't recall who he represented. He knew I was with BT & didn't ask any personal questions. It seemed innocent enough but at the same time seemed odd? Normal? Cheers

  • whyteuk andy whyte 🏎 (@whyteuk) reported

    my @bt_uk broadband 'engineer visit' is now over a month late without a single proactive communication from bt. after 25 days, they elevated my complaints to 'complaint status', which apparently means they start to ignore me all together. advice: avoid bt at all costs. woeful.