BT (British Telecom) Outage Report in Mossley, Borough of Tameside, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Mossley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mossley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Mossley, Borough of Tameside, England
The most recent BT (British Telecom) outage reports came from the following cities: Bury, Manchester, Huddersfield, Rossendale District, Salford, Rochdale, Oldham, Stalybridge, Holmfirth and Stockport.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Mossley, England
Latest outage, problems and issue reports in Mossley and nearby locations:
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress
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Jack Leigh
(@JackieLeighson) reported
from
Manchester, England
@bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.
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lynne davies
(@daviesl5) reported
from
Tintwistle, England
@bt_uk It affects wireless devices but has never been this bad! They recently replaced 100m of cable at the bottom of our road so this did seem to sort it out as had problems for a couple of years but kept getting fobbed off. Also the speed was capped at 24
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Jack Leigh
(@JackieLeighson) reported
from
Manchester, England
@bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.
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Gareth Stachini
(@stachini82) reported
from
Manchester, England
@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.
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Fee
(@FeeAkhtar) reported
from
Manchester, England
@bt_uk 4 phone calls to your customer service and being switched between several departments - it’s been sorted. I wouldn’t recommend you in a hurry.
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Marcus 👌🇬🇧🇯🇲🇮🇪
(@elgobsucram) reported
from
Salford, England
@bt_uk website: looks like you're leaving, we can't show you deals Me: I'm not Customer service: reset your password and it'll work Me: *resets* Website: looks like you're leaving, we can't show you deals Me: well I bloody might now Only want to upgrade internet package
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MaryLianne93
(@MaryLianne93) reported
from
Manchester, England
@bt_uk are a joke!!! I’m still paying for your service for another 2 weeks yet you have already cut off my @btsport and BT TV app and access!✋🏼
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EFH
(@efhphoto) reported
from
Manchester, England
@TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.
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EFH
(@efhphoto) reported
from
Manchester, England
@TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom
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Malcolm Burbridge
(@MalcolmBurbrid1) reported
from
Ashton-under-Lyne, England
@bt_uk Its 24th of November 6.30am Sunday morning I pay for Super fast broadband YET I HAVE A VERY WEEK SIGNAL AND AM UNABLE TO WATCH NETFLIX OR PRIME AS THEY JUST KEEP BUFFERING WHY
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John Eccles
(@John_Eccles) reported
from
Diggle, England
@PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.
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Alison Clark
(@Alison_louise31) reported
from
Oldham, England
Spend £29.99 a month to spend more time on my mobile data. @bt_uk internet is so shit
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michael
(@Msx1234Michael) reported
from
Mossley, England
@BTCare I have looked at the link and it comes up with this message. But this Problem reported Reported Wed 14/08/2019 at 01:07 AM Expected completion Fri 30/08/2019 at 06:00am can check on this
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michael
(@Msx1234Michael) reported
from
Mossley, England
@bt_uk I am trying to find out if they is a problem in my has the app my bt say problems with phoneline and broadband can anyone tell me. When this is going to be sorted out has I am trying to run a speed test
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susan booth
(@suziplumbo) reported
from
Manchester, England
Can you imagine if foden played for the dippers btsport would be in melt down
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly
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Deborah Penny
(@DeejP) reported
from
Oldham, England
@bt_uk Trying to chase up a fault on my elderly parents line which was reported on Monday. Was on live chat (as on Mon) but told to phone. Nobody is answering - shocking service when I was with an agent.
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andrew twambley
(@twambley_a) reported
from
Manchester, England
@bt_uk @MoneyTelegraph be careful when ordering broadband from BT They stitched me up with a 4 screen Netflix account which I don’t need said I ordered it ” on set” on a day I was on holiday Official complaint acknowledged then ignored Poor 👎🏻👎🏻👎🏻
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¹⁰ 🐝
(@AgueroBall) reported
from
Stockport, England
@lfc_tomm @btsport Clive Tyldesley is a ******* ****** and a shit commentator.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Joe // 康乔
(@jkangqiao) reported
@bt_uk Thanks Steph! I notice some work has been done on this. :D However it seems the search method has been changed, now returning many more results than it did before, making the service almost unusable, and some cases returning an error (too many results to display). (1/2)
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CT Call
(@palmer_call) reported
@bt_uk The customer phoned you and instead of a person answering she got the auto service saying she shd text and ended the call. No option to speak with a person. If she can't text how do can she arrange a test? Did U not understand the previous tweet?
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George Stefanis
(@stefanisg) reported
Funny thing. The website experience for getting a @bt_uk broadband is so bad and i find impossible to find a way to contact their sales department. Looks like a @virginmedia customer acquisition scheme.
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Emma
(@Alouema2) reported
@bt_uk It's OK Paula, I parted ways with BT years ago due to the ridiculously bad customer service, passed around different countries on hold from what I remember. UK only call centres with well trained staff who can speak & understand English to a good standard would be a start.
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Clare Chalmers 💜🤍💚
(@clarechalmers5) reported
@PrivacyMatters @bt_uk Best thing to do - Never ever fill in surveys.
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Rahel Bailie
(@rahelab) reported
Hey @bt_uk, free tip on your support intake. When you offer a broadband only package, don't repeat "tell me your phone number" and not offer a "if you have no phone number, press x" option.
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michelle gilbey x
(@blades4ever) reported
@bt_uk The issue is the internet, but also means I can’t watch tv only freeview channels
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Emma
(@Alouema2) reported
@ElizabethMistry @bt_uk To be fair BT customer service is horrendously bad for all
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Joe // 康乔
(@jkangqiao) reported
@bt_uk Maybe the ‘fuzzy search’ should be disabled on 2 letter searches? A boolean search might work better in this case? Thanks again for your help with this. (2/2)
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John Ellison ,💙💚 🇵🇸 BDS- Woke Blues Guitarist
(@johnellison) reported
@bt_uk nothing showing as I'd expect, it never shows a fault, it is back now anyway. I'll monitor over the next couple of days before escalating. Thanks