BT (British Telecom) Outage Report in New Mills, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in New Mills, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near New Mills, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Wilmslow, Stockport, Ashton-under-Lyne, Salford, Buxton and Glossop.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near New Mills, England
Latest outage, problems and issue reports in New Mills and nearby locations:
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David Brocklehurst
(@D8rok) reported
from
Whaley Bridge, England
Spent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.
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Jonathan Hart
(@hart90) reported
from
Manchester, England
@jonsmile @bt_uk I also fly through here every other week. It works fine outside but the building acts like a kind of huge faraday cafe and really hinders the connection inside. The WiFi is bad too
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Mike
(@pubscene) reported
from
Bollington, England
@btsport mcmanaman. Why another season with him. Worst ever pundit
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Brian Benjamin
(@benjietvf1) reported
from
Salford, England
@btbusinesscare Your help lines open at 08.00am, so I call at 08.01am and at 08.41am I give up! Your customer service is simply appalling ! #CustomerService #CustomerExperience #shocking #noreply #needtodobetter
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Brian Benjamin
(@benjietvf1) reported
from
Salford, England
@OpenreachHelp @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.
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LEE HORSLEY FROST
(@frostybutcher) reported
from
Manchester, England
ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘
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Bikeboyslim
(@Bikeboyslim) reported
from
Salford, England
@bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint
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michael
(@Msx1234Michael) reported
from
Mossley, England
@bt_uk I am trying to find out if they is a problem in my has the app my bt say problems with phoneline and broadband can anyone tell me. When this is going to be sorted out has I am trying to run a speed test
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Eight Engines
(@EightEngines) reported
from
Manchester, England
@bt_uk @btbusinesscare @btbusinesscare please can you get in touch. It’s terrible service this.
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Kurt
(@KurtMCR) reported
from
Salford, England
@bt_uk Its still saying temporary problem and other errors!
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michael
(@Msx1234Michael) reported
from
Mossley, England
@BTCare I have looked at the link and it comes up with this message. But this Problem reported Reported Wed 14/08/2019 at 01:07 AM Expected completion Fri 30/08/2019 at 06:00am can check on this
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Cheadle Town FC
(@CheadleTownFC) reported
from
Macclesfield, England
Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.
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Francis Idehen
(@franco_blanco1) reported
from
Manchester, England
@bt_uk Is there a problem with your Internet network in the central Manchester area tonight. Lots of buffering and cutting out/having to reset the router. Not impressed
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Kurt
(@KurtMCR) reported
from
Salford, England
@btsport @WWEUK Woah! This is huge. Hopefully not in a bad way
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eileen fullen
(@FullenEileen) reported
from
Manchester, England
@mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....
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EFH
(@efhphoto) reported
from
Manchester, England
@bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock
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michael
(@Msx1234Michael) reported
from
Mossley, England
@BTCare Have they fixed the problem in my aera has the bt app says there is problems in my aera
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Brian Benjamin
(@benjietvf1) reported
from
Salford, England
@btbusinesscare @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly
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Mahdi Jalilvand
(@JalilvandMahdi) reported
from
Salford, England
@btsport I have bt business with #btsport included but every time I want to login in ask me to activate my account and when I put my account number to activate its says account number is wrong. Please help me.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Thom Rowlands
(@thom_rowlands) reported
Hi @btbusinesscare, I filed a complaint on 1st March and haven't heard anything from you. Could you please advise?
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Emma Wilde
(@emswilde) reported
@bt_uk Probably best I don’t add to the catalogue of issues you’ve already called then. Let’s see how many days it takes for someone to get in touch. Fancy a small side bet?
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Emma Wilde
(@emswilde) reported
@Rogerjc1965 @bt_uk I’m a month in since installation and still no service - good luck. I assumed it was just me (as BT said I was a rare case) but looking at all the posts on here it seems to be the norm!
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hellen
(@hellen55774164) reported
@bt_uk are absolute scammers. Phoned to terminate my account when my contracted ended but they have no record so now I have to pay for a service I did not want and have not used. Yet during COVID when someone at @bt_uk randomly terminated my phone line & broadband 1/2
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Emma Wilde
(@emswilde) reported
@bt_uk Probably best I don’t add to the catalogue of issues you’ve already caused then. Let’s see how many days it takes for someone to get in touch. Fancy a small side bet?
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greenroomproductions
(@TheGreenRoomP) reported
@bt_uk and the complaint. Managers never call, even though I get a text from BT to say they will, I cannot talk to anyone bar the staff who answer the call, they apparently do not have the authority to put me through to anyone else.
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Emma Wilde
(@emswilde) reported
@neildanson @VodafoneUK @bt_uk Make them a last resort… my BT full fibre was installed a month ago and I’m STILL waiting for an actual internet service
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Ess Bee
(@punksville999) reported
@Dr_M_Bellingham @ShellEnergyHome @bt_uk Aw ffs so it was their fault all alone??!!! Get a claim for the loss of service refund!!!
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Fran pickard
(@PickardFran) reported
@bt_uk Apparently their, old number is still available but, they can’t have the number they have had for 40+ years. No way to treat elderly loyal customers
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Susan Rooney
(@SueRooVan) reported
@bt_uk apparently having identified the problem last weekend as being an Open Reach issue you sent a BT repair guy without the means to fix the issue. so day 4 of missed work. i presume you will br refunding me the amount of pay we are losing by missing so many days work