BT (British Telecom)

BT (British Telecom) Outage Report in New Mills, Derbyshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Mills, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Mills, Derbyshire, England 01/15/2026 12:20

January 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Mills, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Ashton-under-Lyne, Salford, Buxton, Glossop, Stalybridge and Wilmslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Mills, England

Latest outage, problems and issue reports in New Mills and nearby locations:

  • Darrenmiller87 Darren Miller (@Darrenmiller87) reported from Cheadle Hulme, England

    @bt_uk Hi please can you give me a call? We were speaking today about my house move and you asked me to let you know if I needed any help. I’ve had a text to ask why I haven’t connected by broadband and their is an issue my end if it hasn’t worked.

  • willisclarkie Will (@willisclarkie) reported from Manchester, England

    pretty good of Root, Malan and Pope to spare @btsport’s blushes by making 90% of the audience turn off the telly, leaving the technical issues to go unnoticed

  • govinddhankhar G kumar (@govinddhankhar) reported from Manchester, England

    @bt_uk my complaint VOL013-623045051740 closed without any resolution and without my consent by your worst customer service . You are violating Omdurman

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail

  • StephenConlon7 Manc United (@StephenConlon7) reported from Manchester, England

    @MadRedNeil @Akabash01 @btsport Neil. WTF is he missing. They have constantly abuse FIFA fair play but as you can see he’s not arsed as his fight is against United. No matter what.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Manchester, England

    @bt_uk your app is telling me my last bill was not paid on time? But it’s paid by direct debit and went through no problem.

  • WelshSimonEvans Simon Evans (@WelshSimonEvans) reported from New Mills, England

    What the actual **** is going on with the coverage @btsport - you charge me a fortune and then this shite keeps dropping out? #PORLIV

  • ManCityPal MCFC OK (@ManCityPal) reported from Wilmslow, England

    Michael Owen @btsport you know what’s happening outside. Your ******* fans are rushing the gates to get in. Worst fans on the planet.

  • jl_massey Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Manchester, England

    @bt_uk any issues with Broadband in Manchester. No connection and flashing pink light on my hub.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    @bt_uk How is that going to help me right now?

  • govinddhankhar G kumar (@govinddhankhar) reported from Manchester, England

    @bt_uk Dear BT , it’s been 7 days … no response of your request to call me ASAP …???? Can you listen the call as one of your advisor first refused me to open complaint and tried to misguide me and another advisor open the complaint and closed without my consent …..

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.

  • jkisthe1 Jonathan Kahn (@jkisthe1) reported from Salford, England

    Can anyone not open @btsport on an android TV or is it just me? It tells me that my Internet is the problem, yet everything else works perfectly, suggesting that, actually it isn't

  • ianrohdebell Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England

    @bt_uk @commuter_girl Why do we have to pay for these? I don't understand why you're allowed to sell inferior service for higher prices.

  • DaveHodge1965 Fort Beswick (@DaveHodge1965) reported from Longdendale, England

    Shoulder to shoulder. Never a free kick nevermind a booking. Sort out your commentary #btsport

  • ianrohdebell Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England

    @bt_uk Thank you. It's very frustrating that this wasn't provided at time of sale. It also doesn't seem right that there is now an additional expense required to guarantee basic service that we used to be able to rely on.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _Dfendyr_ Dfendyr_ (@_Dfendyr_) reported

    @bt_uk My Internet has been well below contracted speed since 07/06, I opened a complaint as I was getting nowhere with your customer services and have been promised multiple times management calls to discuss it. Please manage expectations better and help sort this out ASAP

  • VictoriaJ_Guy Victoria (@VictoriaJ_Guy) reported

    @bt_uk I'm trying to place an order on your website and I go through every stage and the final page that should be an order complete comes up with a processing error. I've been in touch with your customer care team who have said there isn't a fault. I've cleared my cache and

  • moggles22 Jenny Mogg (@moggles22) reported

    @bt_uk I am sick of the problems i have with your company!!! over 2 years of non stop problems! for the amount we pay it's ridiculous! I need the Internet for my baby monitor and my partner works from home! 😡😡😡

  • europesheila Sheila Ritchie 🔶 (@europesheila) reported

    @bt_uk I have spoken to a human who has explained what the problem is. It would have been good if the Chat had done that and not just got stuck.

  • RobCockburn RobCockburn (@RobCockburn) reported

    @bt_uk Yes. 17 days and no broadband. It’s constantly down

  • geordierail Si Brown (@geordierail) reported

    @RobCockburn @bt_uk Customer service at its finest right there mate. Honestly, if owt infuriates me, it's companies saying they'll call and don't. I normally reserve that sort of behaviour for cowboys. I'll put @bt_uk in that category then! You should get some sort of compensation for this. 😡

  • AnnShortyGriff Ann Shorty (@AnnShortyGriff) reported

    @bt_uk @BTGroup what next? No plans for Fibre in my area? I'm still paying for a poor service!

  • withthebadhair Beck (@withthebadhair) reported

    @bt_uk my broadband has been down all day, is there an issue? Tried restarting several times… couldn’t get hold of customer service on phones or live chat

  • JaneClifford23 Jane C (@JaneClifford23) reported

    Hello @bt_uk my broadband signal's disappeared in Leeds LS6.

  • Marsalalakazam Marsal Firdaus (@Marsalalakazam) reported

    @JasonSykes @bt_uk The problem with customer support is their no response or automated replies that do not solve anything. When I had similar difficulties with my account I had to reach out to @zems_ins for help. The good thing is they did help fix my acct.