BT (British Telecom)

BT (British Telecom) Outage Report in New Mills, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Mills, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Mills, Derbyshire, England 12/24/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Mills, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Buxton, Glossop, Salford, Stalybridge and Wilmslow.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomStockport Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

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BT (British Telecom) Issues Reports Near New Mills, England

Latest outage, problems and issue reports in New Mills and nearby locations:

  • benjietvf1 Brian Benjamin (@benjietvf1) reported from Salford, England

    @OpenreachHelp @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.

  • twambley_a andrew twambley (@twambley_a) reported from Manchester, England

    @bt_uk @MoneyTelegraph be careful when ordering broadband from BT They stitched me up with a 4 screen Netflix account which I don’t need said I ordered it ” on set” on a day I was on holiday Official complaint acknowledged then ignored Poor 👎🏻👎🏻👎🏻

  • benjietvf1 Brian Benjamin (@benjietvf1) reported from Salford, England

    @btbusinesscare @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom

  • EightEngines Eight Engines (@EightEngines) reported from Manchester, England

    @bt_uk @btbusinesscare @btbusinesscare please can you get in touch. It’s terrible service this.

  • D8rok David Brocklehurst (@D8rok) reported from Whaley Bridge, England

    Spent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.

  • Msx1234Michael michael (@Msx1234Michael) reported from Mossley, England

    @BTCare Have they fixed the problem in my aera has the bt app says there is problems in my aera

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.

  • frostybutcher LEE HORSLEY FROST (@frostybutcher) reported from Manchester, England

    ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.

  • stachini82 Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock

  • Bikeboyslim Bikeboyslim (@Bikeboyslim) reported from Salford, England

    @bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint

  • FullenEileen eileen fullen (@FullenEileen) reported from Manchester, England

    @mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.

  • Msx1234Michael michael (@Msx1234Michael) reported from Mossley, England

    @BTCare I have looked at the link and it comes up with this message. But this Problem reported Reported Wed 14/08/2019 at 01:07 AM Expected completion Fri 30/08/2019 at 06:00am can check on this

  • AskTheShire Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly

  • AskTheShire Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress

  • Msx1234Michael michael (@Msx1234Michael) reported from Mossley, England

    @bt_uk I am trying to find out if they is a problem in my has the app my bt say problems with phoneline and broadband can anyone tell me. When this is going to be sorted out has I am trying to run a speed test

  • CheadleTownFC Cheadle Town FC (@CheadleTownFC) reported from Macclesfield, England

    Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jonahid Jonahid Miah (@Jonahid) reported

    @bt_uk @BTCare terrible customer service, stay away and awful speeds!!

  • SteveFrey59 Stephen Frey (@SteveFrey59) reported

    @btbusinesscare Hello, I have reported my fault 3 times, and keep being informed it’s been fixed. IT HASN’T! I have almost no mobile signal, and rely on my BT connection. It’s impossible to speak to anyone, PLEASE help!!!

  • criggfairy Craig Farebrother (@criggfairy) reported

    @btbusinesscare how long is your average reply to DM’s? I have internet and phone down at work.

  • plumbing_easy Easy Life Plumbing (@plumbing_easy) reported

    @btbusinesscare I’ve been on to your company this morning. ‘We’ll raise a complaint’ -I’ve been told this before, nothing changes. I can’t use the offer of EE hotspot-which wasn’t sorted from last time either.

  • JimR123 Jim (@JimR123) reported

    Shocked by how poor the service is with @BTBusiness @btbusinesscare - I just want to order full fibre as per their website, and they change me to a more expensive deal without my approval and even then nothing works. Can’t even track my order because their website just errors 🤬

  • PippaMalls Pippa Leighton (@PippaMalls) reported

    @btbusinesscare why is the website for businesses so poor. no easy way to find my account number or subscription details, all my dashboard shows is 'group 1' which is entirely useless, phone activity log not available within my account, customer service non existent.

  • thecosmicviolet Helen Cole (@thecosmicviolet) reported

    @btbusinesscare my digital phones have suddenly become near impossible to hear callers on the other end. Only started mid morning today. Very crackly. Can you help?

  • r3d_atwork Claire Gardiner (@r3d_atwork) reported

    Hello BT @BTCare how do I make a complaint without a "my BT" account access? I'm not going to say anymore here but I am absolutely raging!

  • aidancorrigan aidan corrigan (@aidancorrigan) reported

    @BTCare @bt_uk unique form of customer service - if you have a difficult problem the person dealing with it puts you back in the queue, 4 hours trying to sort charging me twice for the same line via a business and residential account. neither dept. can speak to the other one.

  • plumbing_easy Easy Life Plumbing (@plumbing_easy) reported

    @btbusinesscare I’ve already contacted your support team. They’ve raised a complaint, as usual, but I’m looking at 4 days without broadband or phones.