BT (British Telecom)

BT (British Telecom) Outage Report in New Mills, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Mills, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Mills, Derbyshire, England 01/25/2026 06:10

January 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Mills, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Ashton-under-Lyne, Salford, Buxton and Glossop.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Mills, England

Latest outage, problems and issue reports in New Mills and nearby locations:

  • thomasjowendy Jo Thomas (@thomasjowendy) reported from Cheadle Hulme, England

    @bt_uk disappointed you've disconnected my 98 year old relative and left her without a phone service until Monday. Because of confusion her bill was paid on Friday. £17! But you'd already disconnected her.Spent too long with logistics to be told it will be Monday. Disgraceful.

  • LeahWhitehorse Leah Whitehorse (@LeahWhitehorse) reported from Salford, England

    @bt_uk Hi - No - it says no known issues.

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    @bt_uk How is that going to help me right now?

  • alext_davies Alex Davies (@alext_davies) reported from Manchester, England

    @bt_uk hi was expecting a call back today for a long standing issue where you are charging me for a service that should have been cancelled and I cannot use. I have rung BT about 20times & it’s still not been resolved

  • forgedbyfiree Forged By Fire (@forgedbyfiree) reported from Manchester, England

    Thank You so Much Sian- BT_UK Team for helping me restore my internet connection i have been @bt_uk since 2013 never had an issue only sometimes but thats fixed within mins today i had the issue after so many years sian helped me fix it within 35 mins thank you again

  • ianrohdebell Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England

    @bt_uk @commuter_girl Why do we have to pay for these? I don't understand why you're allowed to sell inferior service for higher prices.

  • Catheri93331915 Catherine Johnson (@Catheri93331915) reported from Macclesfield, England

    @bt_uk Openreach chat unusable - keeps looping to error - how can I get help please

  • BullerNiel Toonmanc (@BullerNiel) reported from Ashton-under-Lyne, England

    its another wankfest on commentary from @btsport just do one ya pieces of crap

  • Darrenmiller87 Darren Miller (@Darrenmiller87) reported from Cheadle Hulme, England

    @bt_uk Hi please can you give me a call? We were speaking today about my house move and you asked me to let you know if I needed any help. I’ve had a text to ask why I haven’t connected by broadband and their is an issue my end if it hasn’t worked.

  • ManCityPal MCFC OK (@ManCityPal) reported from Wilmslow, England

    Michael Owen @btsport you know what’s happening outside. Your ******* fans are rushing the gates to get in. Worst fans on the planet.

  • govinddhankhar G kumar (@govinddhankhar) reported from Manchester, England

    @bt_uk Dear BT , it’s been 7 days … no response of your request to call me ASAP …???? Can you listen the call as one of your advisor first refused me to open complaint and tried to misguide me and another advisor open the complaint and closed without my consent …..

  • Catheri93331915 Catherine Johnson (@Catheri93331915) reported from Macclesfield, England

    @samapur @bt_uk Same here it’s awful wasted an hour and no other way to contact - terrible

  • tom_hiles Tom Hiles (@tom_hiles) reported from Macclesfield, England

    @bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Manchester, England

    @bt_uk your app is telling me my last bill was not paid on time? But it’s paid by direct debit and went through no problem.

  • willisclarkie Will (@willisclarkie) reported from Manchester, England

    pretty good of Root, Malan and Pope to spare @btsport’s blushes by making 90% of the audience turn off the telly, leaving the technical issues to go unnoticed

  • DaveHodge1965 Fort Beswick (@DaveHodge1965) reported from Longdendale, England

    Shoulder to shoulder. Never a free kick nevermind a booking. Sort out your commentary #btsport

  • ianrohdebell Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England

    @bt_uk Thank you. It's very frustrating that this wasn't provided at time of sale. It also doesn't seem right that there is now an additional expense required to guarantee basic service that we used to be able to rely on.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Manchester, England

    @bt_uk any issues with Broadband in Manchester. No connection and flashing pink light on my hub.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported from Salford, England

    @bt_uk my internet has been down since 9.08am and you’re giving a fix time of 14.08pm so 5 hours that I’m unable to work and I also won’t be paid as I cannot do my job without wifi and as an agency worker if I can’t work I don’t get paid

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Scott_Bug Scott ♿ (@Scott_Bug) reported

    @bt_uk Hi I have a query about an account that has been put on to my credit file from 2015 that I never had. Please could I speak to someone about it. Thank you

  • MattE_Hertford Matt E (@MattE_Hertford) reported

    So the @OpenreachHelp fibre modem in a newbuild retirement cottage has a fault light showing, meaning the smart hub won’t connect and the SMS help from BT says “go online” for help. Not impressed with that @bt_uk

  • ChristineLeith Christine Leith (@ChristineLeith) reported

    @bt_uk Trying to access my webmail - but getting a message saying connection not private. Https is missing. Problem with website?

  • MarkPickin3 Mark Pickin (@MarkPickin3) reported

    @bt_uk Phonline outage in Easingwold.. you say you are working on it but Service Status says no problem.. cannot both be correct. and if not back on until 25 July it must be a major fault.. please TELL US!

  • ash_millar36 Ashley Bowman (@ash_millar36) reported

    @bt_uk Appalling service and huge failing from BT. Disconnected my service with no warning in error, looking at weeks to reconnect and apparently no managers available to speak to until 3pm. Left unable to work and issue not being taken seriously. Absolutely not good enough!

  • TootSweetsShrew Julia Viani (@TootSweetsShrew) reported

    @bt_uk what an utter joke! So a number we have had for over 30 years lost after constant promises that we would not lose the number. Apparently this os ok because we’ve been given 1 month free- really?! We never requested the changes you have tried to put on our account

  • SS401 Paul Rogers 🇺🇦 (@SS401) reported

    Struggling to log in to @bt_uk to read emails via my browser (Firefox). What's the problem, please?

  • alistair Alistair MacDonald (@alistair) reported

    @bt_uk Also Mr Lewis Baldwin of @monoconsultants is listed. Can you help?

  • Harryb22 Helen (@Harryb22) reported

    @bt_uk They’ll get back to me tomorrow to see what they can do. I did explain it was a very difficult time and how reliant I am on the broadband. I would appreciate it if you could help.

  • SharpStu Stuart Sharp (@SharpStu) reported

    @bt_uk It’s not signal Clare, it worked in situ until BT remotely deactivated it yesterday morning. I’m expecting a call sometime this morning from someone at BT. The whole episode has been woeful.