BT (British Telecom)

BT (British Telecom) Outage Report in New Mills, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Mills, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Mills, Derbyshire, England 03/19/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Mills, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Wilmslow, Stockport, Salford, Ashton-under-Lyne and Cheadle.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomWilmslow Wi-fi
United KingdomWilmslow Internet

Community Discussion

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BT (British Telecom) Issues Reports Near New Mills, England

Latest outage, problems and issue reports in New Mills and nearby locations:

  • MrPostlethwaite John Postlethwaite 🇬🇧 (@MrPostlethwaite) reported from Salford, England

    @bt_uk That amount of **** adverts I've come across with him on it.

  • Lbartram Lee Bartram (@Lbartram) reported from Ashton-under-Lyne, England

    @peterthepotter @jjhsenior @btsportmotogp @btsportfootball @btsport @sky No point even asking @Virgin .@virginmedia if they are going to do anything to help their customers after the @VirginAtlantic news of last week! #Sky #BT #Virgin

  • drbexl Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported from Stockport, England

    Thankful that @bt_uk have contacted me, know there’s a problem with my internet - and someone’s coming Weds afternoon to sort it (dropping out/slow) - I hope! Engineer may be able to fix outside, but may have to come in - in PPE. V friendly Olga organising on the phone.

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...

  • drbexl Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported from Stockport, England

    @RachelRenshaw3 @bt_uk It is .. wonder if that’s enough - it’s been quite bad this week. Running off my phone 4G at present ...

  • aspspooner Philip Spooner (@aspspooner) reported from New Mills, England

    @bt_uk Hi Clare - ta for the reply - passed all online tests. Had another drop out a couple of hours back though... Seems like we had the same issues yesterday (but I was rarely online, so I didn’t notice....)

  • ciarond27 Ciaron Doherty (@ciarond27) reported from Manchester, England

    Will you send me out some WiFi boosters, been awful connection for the last year in my house @bt_uk

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen

  • iainmc123 Iain McDonald (@iainmc123) reported from Strines, England

    @Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday

  • FotCarrs Friends of the Carrs (@FotCarrs) reported from Wilmslow, England

    @mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.

  • drchrisferguson Dr Chris Ferguson (@drchrisferguson) reported from Manchester, England

    Great customer service @bt_uk from Haydn in Warrington. Made dealing with my parents internet problem a breeze

  • AmosMurphyMedia Amos Murphy (@AmosMurphyMedia) reported from Cheadle Hulme, England

    @halbvierUK @btsport As if a 2 month football absence was bad enough, it returns without fans and the only noise we're greeted to is that of McManaman as the co-com! 🤮

  • Redutd99Rhys OBESE RHYS (@Redutd99Rhys) reported from Stockport, England

    @The_Manc_Lad820 @CraigCharles23 What network u with? Ee 3 months btsport app free put on ur console jobs a good one

  • gkse16 Graham Henderson-King (@gkse16) reported from Salford, England

    @wearysole4 @virginmedia @bt_uk I thought it was just us but totally agree the network speed is shite round here.

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what @Offcom make of that...

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.

  • Ric_Bond Richard Bond (@Ric_Bond) reported from Manchester, England

    Clearly the continuing high winds up here is adding to the risk, and if the cable snaps I imagine it creates a very real safety issue for pedestrians - plus of course my service is being disrupted all the while @bt_uk

  • SimonLemons49 Simon Evans (@SimonLemons49) reported from New Mills, England

    ******* @btsport we were promised a celebratory programme... we've had 4 blokes natter for 15 mins... #CHAMPIONS

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.

  • Lerounxi Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England

    @SkyHelpTeam internet issues remain now for 12 days. I was told 3-5 days. I can’t use UHD package to its full use nothing will download. Partner working from home struggling to do his job. Poor service from you sky passing me onto @bt_uk openreach, having updates (1/2)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrimfIan MrF (@MrimfIan) reported

    @bt_uk This is useless, yet again the worst possible service from BT. Not a single person prepared to pick up the phone and try to help. This customer will be leaving BT at the earliest opportunity.

  • MG__019 Matty Graham (@MG__019) reported

    @bt_uk Hi, I've had an engineer out (Again) and been told that it will require another engineer to come back out to fix a line in. This is starting to get really frustrating as it's been nearly 2 months since I placed the original order. Please can someone get back to me?

  • Joe__Hora__ Joe Hora (@Joe__Hora__) reported

    @bt_uk how easy/quick would it be to get set back up with you if i were to cancel @virginmedia ? My service was only cut off today.

  • buddyafc35 @BuddyAFC35 (@buddyafc35) reported

    @bt_uk is there an issue with the wifi is waterloo? Recieved a message stating internet unstable please assist

  • jt0000000001 John Suleiman Thomas (@jt0000000001) reported

    @bt_uk No, thanks, I had to cancel my order to re-order which was a pain. But sorted

  • jonnygforce Darth Grimshaw (@jonnygforce) reported

    @bt_uk hi this number: 01801627075 keeps calling us saying about disconnecting our broadband, even though we have call protect. Can you help/sort it out please?

  • TherapyUpNorth Jay_Therapy Up North (@TherapyUpNorth) reported from Manchester, England

    @btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.

  • bennyturk Gareth Bennett (@bennyturk) reported

    @bt_uk An engineer has checked the line and we were told thats the best it will get. My issue is having to pay the cancellation fee when i am not getting the upload speed promised.

  • van_hooij_donk Pieri Sotiri (@van_hooij_donk) reported

    @bt_uk logged on to my account and saw message about renewing my broadband. You want 63.99 a month for fibre halo 1 and complete WiFi but the equivalent is 37.99 for a new customer! I think not...

  • bennyturk Gareth Bennett (@bennyturk) reported

    @bt_uk They run a line test and the test shows that the broadband is continuously dropping out and that we are not even getting 1mbps upload speed. Download is 1.5mbps. But still im having to pay a cancellation fee of £158 when im not getting the service promised.