BT (British Telecom)

BT (British Telecom) Outage Report in New Mills, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Mills, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Mills, Derbyshire, England 01/24/2026 11:55

January 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Mills, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Ashton-under-Lyne, Salford, Buxton and Glossop.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Mills, England

Latest outage, problems and issue reports in New Mills and nearby locations:

  • gkse16 Graham Henderson-King (@gkse16) reported from Salford, England

    @wearysole4 @virginmedia @bt_uk I thought it was just us but totally agree the network speed is shite round here.

  • AmosMurphyMedia Amos Murphy (@AmosMurphyMedia) reported from Cheadle Hulme, England

    @halbvierUK @btsport As if a 2 month football absence was bad enough, it returns without fans and the only noise we're greeted to is that of McManaman as the co-com! 🤮

  • AshTom03396918 A&T (@AshTom03396918) reported from Macclesfield, England

    @bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph

  • drchrisferguson Dr Chris Ferguson (@drchrisferguson) reported from Manchester, England

    Great customer service @bt_uk from Haydn in Warrington. Made dealing with my parents internet problem a breeze

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    Didn't turn up. The worse experience of my life. Wasted 40 hours holiday, that's time I would have spend with my children. @OpenreachHelp won't prioritise another appointment. Between @bt_uk and then the system, the process and the service is a disgrace. Never been this angry.

  • iainmc123 Iain McDonald (@iainmc123) reported from Strines, England

    @Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday

  • RicMichael Ric Michael (@RicMichael) reported from Manchester, England

    @BTCare please sort the new email out. It’s unusable and so busy it’s knackered. It’s the email equivalent of when your child becomes a teenager and forgets all manners and niceties. HELP. Your help pages don’t

  • Ric_Bond Richard Bond (@Ric_Bond) reported from Manchester, England

    Clearly the continuing high winds up here is adding to the risk, and if the cable snaps I imagine it creates a very real safety issue for pedestrians - plus of course my service is being disrupted all the while @bt_uk

  • Benzinixo Бензинихо (@Benzinixo) reported from Ashton-under-Lyne, England

    Ive heard some biased shit in my time but @btsport commentary for Liverpool may just be the worst.

  • FotCarrs Friends of the Carrs (@FotCarrs) reported from Wilmslow, England

    @mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.

  • stechak1 Steve Roscoe (@stechak1) reported from Manchester, England

    Oh here we go... BT Real are poor they are finished etc nothing to so with how good City were, you sound gutted. If this was Liverpool you’ll be going mental.#btsport #RMMCI

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    Havinv the worse experience with @bt_uk. Waiting on open reach to attend. They didn't attend last Friday. I am 99% sure they are not going to attend before 6pm and no one will help over the phone or call openreach for me. 4 days holiday used sat in waiting for nothing. Shocking

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen

  • colin_howard87 colin (@colin_howard87) reported from Tintwistle, England

    @bt_uk All sorted by a great service advisor I was billed for some work that hadn’t been carried out

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk I've already booked off 3 days work for this. 4 including issues before the 25th. And it will be a 5th day on 10th. I work from home so it's causing me so many issues. Data on my phone almost up, both draughts data already gone. No TV, no ufc, having parents do school runs.

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.

  • Lerounxi Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England

    @SkyHelpTeam internet issues remain now for 12 days. I was told 3-5 days. I can’t use UHD package to its full use nothing will download. Partner working from home struggling to do his job. Poor service from you sky passing me onto @bt_uk openreach, having updates (1/2)

  • iainmc123 Iain McDonald (@iainmc123) reported from Strines, England

    @bt_uk That's the 3rd missed appointment. @bt_uk and @OpenreachHelp are the worst companies I have ever dealt with. The system is shocking and it's a complete joke that there is nothing I can do as they are the only company who can do it. Shouldn't be allowed.

  • ciarond27 Ciaron Doherty (@ciarond27) reported from Manchester, England

    Will you send me out some WiFi boosters, been awful connection for the last year in my house @bt_uk

  • Lbartram Lee Bartram (@Lbartram) reported from Ashton-under-Lyne, England

    @peterthepotter @jjhsenior @btsportmotogp @btsportfootball @btsport @sky No point even asking @Virgin .@virginmedia if they are going to do anything to help their customers after the @VirginAtlantic news of last week! #Sky #BT #Virgin

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gothicat Gothicat - MeowMx (@gothicat) reported

    Seriously @bt_uk need to get their act together. Sent my HBB items back, they told me they got them, now they are chasing me for two imaginary items I never got which are duplicated serial numbers of the originals they received. You think they would have put 2+2 together

  • aunty911 Karen Brennan (@aunty911) reported

    @bt_uk I want 2 be put back 2 copper landline, so I can still research what we will do going forward. Your sales man lied to us saying absolutely no change to service, when there is, I cant use my phone. I will not go wireless so you have forced this on me, by lying.

  • HalfWit21t @Me (@HalfWit21t) reported

    @bt_uk for some reason I'm being charged for equipment I haven't returned yet you sent it but have never turned up to install it. Why? I ordered this in May, still no install. Absolute **** show OpenReach are. Close my account, I'll go elsewhere

  • aunty911 Karen Brennan (@aunty911) reported

    @bt_uk I cannot use my hard wired phones which are important as I do not want wireless. So we excercised our rights, 14 day cooling off period to put everything back. I understand the VOIP thing happening by 2025. But we was not ready to have our service taken off and I cant make calls

  • MushroomWonders Mel Atonin ❤🍄🦇 (@MushroomWonders) reported

    @bt_uk Hello. I sent a HELP text to you at 2pm Thursday 3rd November, for which you said I would be charged. Your website said someone would reply within 10 minutes, else call me after 1/2 an hour. You have done neither. What's going on with customer service please?

  • MushroomWonders Mel Atonin ❤🍄🦇 (@MushroomWonders) reported

    @bt_uk I don't know, but 10 days without any landline or internet service is unacceptable. Should I complain to your CEO or to the ombudsman?

  • JonesiOnTwittah Gareth Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JonesiOnTwittah) reported

    @bt_uk @BT @Ofcom Day 11 without broadband, a date of 14th November giving as the earliest it "might" be fixed which will be 3 whole weeks without broadband, if we're lucky. Already squirming your way out of paying realistic compensation. Awful company.

  • Greenwolf305 Josh Moore (@Greenwolf305) reported

    I am utterly sick of @bt_uk and their crap network. Useless “app” and just general terrible service both internet and customer. So done with them

  • _RP_77 RiP (@_RP_77) reported

    @samuelluckhurst How can it be "difficult to tell" what the formation is for a professional football writer covering an Erik Ten Hag football team? Why don't you know what he does? Same goes for Scholes & @RobbieSavage8 on that ****-show at @btsport tonight. Amateurs the lot of you.

  • booloosausage Beth Macer (@booloosausage) reported

    @bt_uk I’m trying to arrange to manage my Mother-in-Law’s account for her, and upgrade her services with you. Filled in form online, says you’ll contact her for authority but she’s heard nothing and it’s been a month. Please help me, help her….