BT (British Telecom)

BT (British Telecom) Outage Report in New Mills, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Mills, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Mills, Derbyshire, England 03/26/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Mills, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Salford, Wilmslow, Stockport, Ashton-under-Lyne and Cheadle.

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City Problem Type Report Time
United KingdomManchester E-mail
United KingdomManchester E-mail
United KingdomSalford Total Blackout
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

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BT (British Telecom) Issues Reports Near New Mills, England

Latest outage, problems and issue reports in New Mills and nearby locations:

  • iainmc123 Iain McDonald (@iainmc123) reported from Strines, England

    @bt_uk That's the 3rd missed appointment. @bt_uk and @OpenreachHelp are the worst companies I have ever dealt with. The system is shocking and it's a complete joke that there is nothing I can do as they are the only company who can do it. Shouldn't be allowed.

  • Lbartram Lee Bartram (@Lbartram) reported from Ashton-under-Lyne, England

    @peterthepotter @jjhsenior @btsportmotogp @btsportfootball @btsport @sky No point even asking @Virgin .@virginmedia if they are going to do anything to help their customers after the @VirginAtlantic news of last week! #Sky #BT #Virgin

  • gkse16 Graham Henderson-King (@gkse16) reported from Salford, England

    @wearysole4 @virginmedia @bt_uk I thought it was just us but totally agree the network speed is shite round here.

  • colin_howard87 colin (@colin_howard87) reported from Tintwistle, England

    @bt_uk All sorted by a great service advisor I was billed for some work that hadn’t been carried out

  • Benzinixo Бензинихо (@Benzinixo) reported from Ashton-under-Lyne, England

    Ive heard some biased shit in my time but @btsport commentary for Liverpool may just be the worst.

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk I've already booked off 3 days work for this. 4 including issues before the 25th. And it will be a 5th day on 10th. I work from home so it's causing me so many issues. Data on my phone almost up, both draughts data already gone. No TV, no ufc, having parents do school runs.

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen

  • iainmc123 Iain McDonald (@iainmc123) reported from Strines, England

    @Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday

  • drchrisferguson Dr Chris Ferguson (@drchrisferguson) reported from Manchester, England

    Great customer service @bt_uk from Haydn in Warrington. Made dealing with my parents internet problem a breeze

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    Havinv the worse experience with @bt_uk. Waiting on open reach to attend. They didn't attend last Friday. I am 99% sure they are not going to attend before 6pm and no one will help over the phone or call openreach for me. 4 days holiday used sat in waiting for nothing. Shocking

  • AshTom03396918 A&T (@AshTom03396918) reported from Macclesfield, England

    @bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph

  • FotCarrs Friends of the Carrs (@FotCarrs) reported from Wilmslow, England

    @mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.

  • RicMichael Ric Michael (@RicMichael) reported from Manchester, England

    @BTCare please sort the new email out. It’s unusable and so busy it’s knackered. It’s the email equivalent of when your child becomes a teenager and forgets all manners and niceties. HELP. Your help pages don’t

  • AmosMurphyMedia Amos Murphy (@AmosMurphyMedia) reported from Cheadle Hulme, England

    @halbvierUK @btsport As if a 2 month football absence was bad enough, it returns without fans and the only noise we're greeted to is that of McManaman as the co-com! 🤮

  • stechak1 Steve Roscoe (@stechak1) reported from Manchester, England

    Oh here we go... BT Real are poor they are finished etc nothing to so with how good City were, you sound gutted. If this was Liverpool you’ll be going mental.#btsport #RMMCI

  • Lerounxi Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England

    @SkyHelpTeam internet issues remain now for 12 days. I was told 3-5 days. I can’t use UHD package to its full use nothing will download. Partner working from home struggling to do his job. Poor service from you sky passing me onto @bt_uk openreach, having updates (1/2)

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.

  • Ric_Bond Richard Bond (@Ric_Bond) reported from Manchester, England

    Clearly the continuing high winds up here is adding to the risk, and if the cable snaps I imagine it creates a very real safety issue for pedestrians - plus of course my service is being disrupted all the while @bt_uk

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    Didn't turn up. The worse experience of my life. Wasted 40 hours holiday, that's time I would have spend with my children. @OpenreachHelp won't prioritise another appointment. Between @bt_uk and then the system, the process and the service is a disgrace. Never been this angry.

  • ciarond27 Ciaron Doherty (@ciarond27) reported from Manchester, England

    Will you send me out some WiFi boosters, been awful connection for the last year in my house @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FayeDav38845229 Faye Davis (@FayeDav38845229) reported

    @bt_uk I had 2 guys knock on the door talking about wifi problems in the area and talking about different offers they can give me, they also come inside and checked the router. Is this a scam?

  • DanRear1984 Dan Rear (@DanRear1984) reported

    @bt_uk I’ve already tried that. None of my subscription channels are working. I received a text this morning to say there maybe issues with my tv but surely they should be resolved now?

  • CribReport75 📝The Crib Report 🎮🏈🕹️ (@CribReport75) reported

    @bt_uk Same issue

  • dbcallum Callum and 104 others (@dbcallum) reported

    @bt_uk We have checked that, however it just acknowledged the issues, it does not tell us whether anything is being done to resolve the issues? As they were acknowledged yesterday on the service status checker

  • MsJanGraham1 MsJanGraham (@MsJanGraham1) reported

    @bt_uk so after 7 engineers visiting in less than 3 months, yet again no sports, films or HD channels. To cancel the tv package quoted £531. Brilliant service BT. Great customer service

  • MaryBar17674754 Mary Barrett (@MaryBar17674754) reported

    @OpenreachHelp I need my 98 year old mother's broadband upgrade connected, she's been given the runaround since a botched upgrade on feb 10th. Despite various phone calls promising to put her case through as urgent, according to bt_uk, openreach are refusing to budge on the 18 march to fix it

  • guido342 David Guy (@guido342) reported

    @bt_uk @carolinegibb Same problem since your 'update' earlier on BT TV Box PRO.

  • guido342 David Guy (@guido342) reported

    @bt_uk @Bill626 It's the se here, after your update to fix the recording problem, you screwed the date up, can't record tonight as it's "in the past"

  • guido342 David Guy (@guido342) reported

    @mikeburnieactor @bt_uk Me too, their update sent earlier is a cockupdate. Tried to fix one recording problem and created s worse one. I reported it 'reboot the hub' stock answer. BS

  • CribReport75 📝The Crib Report 🎮🏈🕹️ (@CribReport75) reported

    @bt_uk @DennisThynne So are you amending the bills of all of us who've had poor service today with this box?