BT (British Telecom) Outage Report in New Mills, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in New Mills, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near New Mills, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Ashton-under-Lyne, Salford, Buxton and Glossop.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near New Mills, England
Latest outage, problems and issue reports in New Mills and nearby locations:
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Dr Chris Ferguson
(@drchrisferguson) reported
from
Manchester, England
Great customer service @bt_uk from Haydn in Warrington. Made dealing with my parents internet problem a breeze
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Friends of the Carrs
(@FotCarrs) reported
from
Wilmslow, England
@mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.
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Amos Murphy
(@AmosMurphyMedia) reported
from
Cheadle Hulme, England
@halbvierUK @btsport As if a 2 month football absence was bad enough, it returns without fans and the only noise we're greeted to is that of McManaman as the co-com! 🤮
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Ciaron Doherty
(@ciarond27) reported
from
Manchester, England
Will you send me out some WiFi boosters, been awful connection for the last year in my house @bt_uk
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John Postlethwaite 🇬🇧
(@MrPostlethwaite) reported
from
Salford, England
@bt_uk That amount of **** adverts I've come across with him on it.
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Simon Evans
(@SimonLemons49) reported
from
New Mills, England
******* @btsport we were promised a celebratory programme... we've had 4 blokes natter for 15 mins... #CHAMPIONS
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.
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Richard Bond
(@Ric_Bond) reported
from
Manchester, England
Clearly the continuing high winds up here is adding to the risk, and if the cable snaps I imagine it creates a very real safety issue for pedestrians - plus of course my service is being disrupted all the while @bt_uk
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Reece Jordan Doonan, RN
(@Lerounxi) reported
from
Salford, England
@SkyHelpTeam internet issues remain now for 12 days. I was told 3-5 days. I can’t use UHD package to its full use nothing will download. Partner working from home struggling to do his job. Poor service from you sky passing me onto @bt_uk openreach, having updates (1/2)
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Graham Henderson-King
(@gkse16) reported
from
Salford, England
@wearysole4 @virginmedia @bt_uk I thought it was just us but totally agree the network speed is shite round here.
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Lee Bartram
(@Lbartram) reported
from
Ashton-under-Lyne, England
@peterthepotter @jjhsenior @btsportmotogp @btsportfootball @btsport @sky No point even asking @Virgin .@virginmedia if they are going to do anything to help their customers after the @VirginAtlantic news of last week! #Sky #BT #Virgin
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what @Offcom make of that...
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Dr Bex Lewis #StayHomeSaveLives
(@drbexl) reported
from
Stockport, England
@RachelRenshaw3 @bt_uk It is .. wonder if that’s enough - it’s been quite bad this week. Running off my phone 4G at present ...
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OBESE RHYS
(@Redutd99Rhys) reported
from
Stockport, England
@The_Manc_Lad820 @CraigCharles23 What network u with? Ee 3 months btsport app free put on ur console jobs a good one
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...
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Dr Bex Lewis #StayHomeSaveLives
(@drbexl) reported
from
Stockport, England
Thankful that @bt_uk have contacted me, know there’s a problem with my internet - and someone’s coming Weds afternoon to sort it (dropping out/slow) - I hope! Engineer may be able to fix outside, but may have to come in - in PPE. V friendly Olga organising on the phone.
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Philip Spooner
(@aspspooner) reported
from
New Mills, England
@bt_uk Hi Clare - ta for the reply - passed all online tests. Had another drop out a couple of hours back though... Seems like we had the same issues yesterday (but I was rarely online, so I didn’t notice....)
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.
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Iain McDonald
(@iainmc123) reported
from
Strines, England
@Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gauntlet
(@gauntj) reported
@bt_uk I was on that page, I filled in all the relevant sections, get to the point of submitting my complaint and then something goes wrong. I’ll try again tomorrow
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Rachel Rodgers
(@Rerodgers1) reported
@Buzzmarcroft @bt_uk Kind of defeats the point when you can’t put them anywhere with poor signal and that’s the whole reason you have them...... mind you.... our internet is down so often it’ll never help
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Roger Allen
(@rogercarlallen) reported
@bt_uk Mobile signal is poor and I work from home - Colehouse Farm, Ashreigney, Chulmleigh Ex18 7NJ 01769 520814 EA36484483 our children’s school cannot reach us if one of them falls ill it is unacceptable to be left in limbo we need it sorted out quickly please
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Gail Dickson
(@callumkat) reported
Poor service from @BTBusiness @btbusinesscare for Bloomfield Surgery Bangor NI waiting for Broadband since October. Being passed around from pillar to post with zero outcome. Still waiting!! No service for GPs at height of global pandemic. #shameful
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Rachel Rodgers
(@Rerodgers1) reported
@bt_uk down again for the umpteenth time 🤬
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john livingston
(@livi68) reported
@LeahyDaryl @btsport I was thinking that while watching it. Say even 100 players giving £1000 each would probably help him out
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Mike Papa Kilo
(@MikePapaKilo) reported
@bt_uk I got through. You cost me around £500 since you don’t listen to clear repeated instructions. You are the worst. Never got the call back to discuss this, as I was promised. I get a third of the speed I used to get for £2 less. Oh dear
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Yaz
(@_yassii_) reported
@bt_uk help? My hub is flashing pink, had no issues and now Booom. How can we get a upgrade, had the same hub for time, we shouldn’t have to pay for a upgraded version.
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Neil Sampson
(@NeilSampson10) reported
@bt_uk Please can someone with sense/technical knowledge at BT please help get my landline and broadband finally connected to my new address please?!? This farce has been going on since 28th Nov, when surprise surprise, the transfer from my previous address did not happen!! 😡
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roger wilkins
(@rexyrex360) reported
@SkyHelpTeam @bt_uk Internet down for whole area at least a mile radius.... playing cod online and we all lost Internet same time