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BT (British Telecom)

BT (British Telecom) outages and service status in New Mills, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around New Mills, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jul 7, 1:47 AM GMT+1.
  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 10% E-mail (10%)
  • 7% Total Blackout (7%)
  • 2% Phone (2%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Mills, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Mills, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near New Mills, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Wilmslow, Whaley Bridge, Salford, Hyde, Glossop, Stockport, Ashton-under-Lyne, and Stalybridge.

CityProblem TypeReport Time
Manchester Wi-fi 1 day ago
Manchester Internet 3 days ago
Manchester Internet 4 days ago
Manchester Internet 4 days ago
Manchester Total Blackout 4 days ago
Manchester E-mail 5 days ago

Nearby cities with recent reports

Manchester

14 recent signals

1 day ago
Wilmslow

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near New Mills, England

Latest outage, problems and issue reports in New Mills and nearby locations:

  • ianrohdebell
    Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England

    @bt_uk @commuter_girl Why do we have to pay for these? I don't understand why you're allowed to sell inferior service for higher prices.

  • MaryLianne93
    MaryLianne93 (@MaryLianne93) reported from Manchester, England

    @bt_uk are a joke!!! I’m still paying for your service for another 2 weeks yet you have already cut off my @btsport and BT TV app and access!✋🏼

  • thomasjowendy
    Jo Thomas (@thomasjowendy) reported from Cheadle Hulme, England

    @bt_uk disappointed you've disconnected my 98 year old relative and left her without a phone service until Monday. Because of confusion her bill was paid on Friday. £17! But you'd already disconnected her.Spent too long with logistics to be told it will be Monday. Disgraceful.

  • LiamMelvin92
    Liam Melvin (@LiamMelvin92) reported from Manchester, England

    Steve Mcmanaman is just cancer to my ears, how @btsport have not got rid of him yet I’ll never know!

  • drbexl
    Dr Bex Lewis #KeepYourDistance (@drbexl) reported from Stockport, England

    @bt_uk Aside from the dropouts earlier this week (which am putting down to weather) has behaved itself since Thursday - much smoother than old router, thank you.

  • ciarond27
    Ciaron Doherty (@ciarond27) reported from Manchester, England

    Will you send me out some WiFi boosters, been awful connection for the last year in my house @bt_uk

  • PIXELHUNTER__
    PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.

  • broomey66
    Kevin Broome (@broomey66) reported from Manchester, England

    @bt_uk Checked out that link but nothing helped. It’s internet is that bad I struggle with buffering when streaming while someone else is also using the Wi-fi. When contact is up I won’t be renewing

  • ianrohdebell
    Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England

    @bt_uk Thank you. It's very frustrating that this wasn't provided at time of sale. It also doesn't seem right that there is now an additional expense required to guarantee basic service that we used to be able to rely on.

  • adamrcarney
    Adam Carney (@adamrcarney) reported from Salford, England

    @bt_uk How is that going to help me right now?

  • ged2go
    Gerard (@ged2go) reported from Manchester, England

    Can anyone suggest a reliable broadband provider other than @bt_uk which can guarantee uninterrupted service for under £50 per month in north Manchester area.

  • Catheri93331915
    Catherine Johnson (@Catheri93331915) reported from Macclesfield, England

    @samapur @bt_uk Same here it’s awful wasted an hour and no other way to contact - terrible

  • 1985_phil
    MCFCPip (@1985_phil) reported from Ashton-under-Lyne, England

    @bt_uk I want to contact your customer services ASAP via email. Can you provide the correct email address please?

  • iainmc123
    Iain McDonald (@iainmc123) reported from Strines, England

    @Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday

  • Ric_Bond
    Richard Bond (@Ric_Bond) reported from Manchester, England

    Clearly the continuing high winds up here is adding to the risk, and if the cable snaps I imagine it creates a very real safety issue for pedestrians - plus of course my service is being disrupted all the while @bt_uk

  • DinglerGmail
    DazPenny (@DinglerGmail) reported from Bramhall, England

    @bt_uk your customer service is about the worst I have ever experienced. Been without broadband since Wednesday. Mis-diagnosed the issue and now its Wednesday before you can send an engineer. Shocking.

  • KurtMCR
    Kurt ハイアム (@KurtMCR) reported from Salford, England

    The @btsport app had @WWE #RAW ready to stream early this morning. Down to 2hrs with the advert breaks taken out. Hardly seems worth recording and hitting fast forward when the app has it all done for me!

  • iainmc123
    Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.

  • TherapyUpNorth
    Jay_Therapy Up North (@TherapyUpNorth) reported from Manchester, England

    @btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.

  • emstoth
    EMMA STOTHARD (@emstoth) reported from Salford, England

    @bt_uk Thanks - I’ve been sent two though. I need a particular one to work as another is packed away. It’s just constantly showing a red no signal light.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JAH59
    JAH (@JAH59) reported

    @bt_uk I want to make a complaint

  • poutingpou
    Kyron Hodgetts (@poutingpou) reported

    @bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody. Come on #BT get cracking

  • AlanReeve2
    Alan Reeve (@AlanReeve2) reported

    @bt_uk I've tried calling and it doesn't connected and hangs up after a second. I am using a USA e SIM right now, could that be the price problem?

  • Stever_wales
    Steve 'beyond the bounds of respectability' (@Stever_wales) reported

    @bt_uk I am trying to reach your customer support to get an overdue promised update on case no C10002481840. Being on hold for an hour, purposely being ignored i assume. Please help. Not a good experience as a new customer.

  • alpinefaery
    Alice (@alpinefaery) reported

    @bt_uk I have access now, thank you to the nice BT man for helping me! 🙏🏻 And sorry again for losing credit and cutting the poor man off :( I felt so bad!

  • Ministryofmess
    Andy250 (@Ministryofmess) reported

    @bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.

  • AaronLaw92
    Aaron Law (@AaronLaw92) reported

    @bt_uk It's never worked since signing up, I was told my account was being deleted so it could be recreated

  • dochill82
    Chris Hill (@dochill82) reported

    So tell me @bt_uk: 1. Is this the excellent customer service you talk about being committed to? 2. Why was my account cancelled when you knew it didn’t come from me? 3. Why aren’t your customer service team bending over backwards to get me online again today?

  • AnneMurawski
    Anne Optimi-City (@AnneMurawski) reported

    @btbusinesscare I need to pay our bill. Can't log in. You have added a new security requirement. A passcode. When I enter it I get an error message "Bad Request - your browser sent a request that this server could not understand" Tried chat - held on 30 minutes. 1/2

  • geosomerville
    George Somerville (@geosomerville) reported

    Dear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!