BT (British Telecom) Outage Report in New Mills, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in New Mills, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near New Mills, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Buxton, Glossop, Salford, Stalybridge and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near New Mills, England
Latest outage, problems and issue reports in New Mills and nearby locations:
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Brian Benjamin
(@benjietvf1) reported
from
Salford, England
@OpenreachHelp @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.
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andrew twambley
(@twambley_a) reported
from
Manchester, England
@bt_uk @MoneyTelegraph be careful when ordering broadband from BT They stitched me up with a 4 screen Netflix account which I don’t need said I ordered it ” on set” on a day I was on holiday Official complaint acknowledged then ignored Poor 👎🏻👎🏻👎🏻
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Brian Benjamin
(@benjietvf1) reported
from
Salford, England
@btbusinesscare @btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.
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EFH
(@efhphoto) reported
from
Manchester, England
@TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom
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Eight Engines
(@EightEngines) reported
from
Manchester, England
@bt_uk @btbusinesscare @btbusinesscare please can you get in touch. It’s terrible service this.
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David Brocklehurst
(@D8rok) reported
from
Whaley Bridge, England
Spent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.
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michael
(@Msx1234Michael) reported
from
Mossley, England
@BTCare Have they fixed the problem in my aera has the bt app says there is problems in my aera
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Jack Leigh
(@JackieLeighson) reported
from
Manchester, England
@bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.
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LEE HORSLEY FROST
(@frostybutcher) reported
from
Manchester, England
ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘
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EFH
(@efhphoto) reported
from
Manchester, England
@TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.
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Gareth Stachini
(@stachini82) reported
from
Manchester, England
@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.
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EFH
(@efhphoto) reported
from
Manchester, England
@bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock
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Bikeboyslim
(@Bikeboyslim) reported
from
Salford, England
@bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint
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eileen fullen
(@FullenEileen) reported
from
Manchester, England
@mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....
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Jack Leigh
(@JackieLeighson) reported
from
Manchester, England
@bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.
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michael
(@Msx1234Michael) reported
from
Mossley, England
@BTCare I have looked at the link and it comes up with this message. But this Problem reported Reported Wed 14/08/2019 at 01:07 AM Expected completion Fri 30/08/2019 at 06:00am can check on this
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress
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michael
(@Msx1234Michael) reported
from
Mossley, England
@bt_uk I am trying to find out if they is a problem in my has the app my bt say problems with phoneline and broadband can anyone tell me. When this is going to be sorted out has I am trying to run a speed test
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Cheadle Town FC
(@CheadleTownFC) reported
from
Macclesfield, England
Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonahid Miah
(@Jonahid) reported
@bt_uk @BTCare terrible customer service, stay away and awful speeds!!
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Stephen Frey
(@SteveFrey59) reported
@btbusinesscare Hello, I have reported my fault 3 times, and keep being informed it’s been fixed. IT HASN’T! I have almost no mobile signal, and rely on my BT connection. It’s impossible to speak to anyone, PLEASE help!!!
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Craig Farebrother
(@criggfairy) reported
@btbusinesscare how long is your average reply to DM’s? I have internet and phone down at work.
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Easy Life Plumbing
(@plumbing_easy) reported
@btbusinesscare I’ve been on to your company this morning. ‘We’ll raise a complaint’ -I’ve been told this before, nothing changes. I can’t use the offer of EE hotspot-which wasn’t sorted from last time either.
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Jim
(@JimR123) reported
Shocked by how poor the service is with @BTBusiness @btbusinesscare - I just want to order full fibre as per their website, and they change me to a more expensive deal without my approval and even then nothing works. Can’t even track my order because their website just errors 🤬
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Pippa Leighton
(@PippaMalls) reported
@btbusinesscare why is the website for businesses so poor. no easy way to find my account number or subscription details, all my dashboard shows is 'group 1' which is entirely useless, phone activity log not available within my account, customer service non existent.
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Helen Cole
(@thecosmicviolet) reported
@btbusinesscare my digital phones have suddenly become near impossible to hear callers on the other end. Only started mid morning today. Very crackly. Can you help?
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Claire Gardiner
(@r3d_atwork) reported
Hello BT @BTCare how do I make a complaint without a "my BT" account access? I'm not going to say anymore here but I am absolutely raging!
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aidan corrigan
(@aidancorrigan) reported
@BTCare @bt_uk unique form of customer service - if you have a difficult problem the person dealing with it puts you back in the queue, 4 hours trying to sort charging me twice for the same line via a business and residential account. neither dept. can speak to the other one.
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Easy Life Plumbing
(@plumbing_easy) reported
@btbusinesscare I’ve already contacted your support team. They’ve raised a complaint, as usual, but I’m looking at 4 days without broadband or phones.