BT (British Telecom) Outage Report in New Mills, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in New Mills, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near New Mills, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stockport, Manchester, Salford, Wilmslow, Ashton-under-Lyne and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
||
| Manchester |
||
| Manchester |
||
| Salford |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near New Mills, England
Latest outage, problems and issue reports in New Mills and nearby locations:
-
Iain McDonald
(@iainmc123) reported
from
New Mills, England
Havinv the worse experience with @bt_uk. Waiting on open reach to attend. They didn't attend last Friday. I am 99% sure they are not going to attend before 6pm and no one will help over the phone or call openreach for me. 4 days holiday used sat in waiting for nothing. Shocking
-
Iain McDonald
(@iainmc123) reported
from
New Mills, England
Didn't turn up. The worse experience of my life. Wasted 40 hours holiday, that's time I would have spend with my children. @OpenreachHelp won't prioritise another appointment. Between @bt_uk and then the system, the process and the service is a disgrace. Never been this angry.
-
Richard Bond
(@Ric_Bond) reported
from
Manchester, England
Clearly the continuing high winds up here is adding to the risk, and if the cable snaps I imagine it creates a very real safety issue for pedestrians - plus of course my service is being disrupted all the while @bt_uk
-
A&T
(@AshTom03396918) reported
from
Macclesfield, England
@bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph
-
Steve Roscoe
(@stechak1) reported
from
Manchester, England
Oh here we go... BT Real are poor they are finished etc nothing to so with how good City were, you sound gutted. If this was Liverpool you’ll be going mental.#btsport #RMMCI
-
Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.
-
Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen
-
Ric Michael
(@RicMichael) reported
from
Manchester, England
@BTCare please sort the new email out. It’s unusable and so busy it’s knackered. It’s the email equivalent of when your child becomes a teenager and forgets all manners and niceties. HELP. Your help pages don’t
-
colin
(@colin_howard87) reported
from
Tintwistle, England
@bt_uk All sorted by a great service advisor I was billed for some work that hadn’t been carried out
-
Amos Murphy
(@AmosMurphyMedia) reported
from
Cheadle Hulme, England
@halbvierUK @btsport As if a 2 month football absence was bad enough, it returns without fans and the only noise we're greeted to is that of McManaman as the co-com! 🤮
-
Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk I've already booked off 3 days work for this. 4 including issues before the 25th. And it will be a 5th day on 10th. I work from home so it's causing me so many issues. Data on my phone almost up, both draughts data already gone. No TV, no ufc, having parents do school runs.
-
Iain McDonald
(@iainmc123) reported
from
Strines, England
@Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday
-
Reece Jordan Doonan, RN
(@Lerounxi) reported
from
Salford, England
@SkyHelpTeam internet issues remain now for 12 days. I was told 3-5 days. I can’t use UHD package to its full use nothing will download. Partner working from home struggling to do his job. Poor service from you sky passing me onto @bt_uk openreach, having updates (1/2)
-
Бензинихо
(@Benzinixo) reported
from
Ashton-under-Lyne, England
Ive heard some biased shit in my time but @btsport commentary for Liverpool may just be the worst.
-
Friends of the Carrs
(@FotCarrs) reported
from
Wilmslow, England
@mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.
-
Lee Bartram
(@Lbartram) reported
from
Ashton-under-Lyne, England
@peterthepotter @jjhsenior @btsportmotogp @btsportfootball @btsport @sky No point even asking @Virgin .@virginmedia if they are going to do anything to help their customers after the @VirginAtlantic news of last week! #Sky #BT #Virgin
-
Iain McDonald
(@iainmc123) reported
from
Strines, England
@bt_uk That's the 3rd missed appointment. @bt_uk and @OpenreachHelp are the worst companies I have ever dealt with. The system is shocking and it's a complete joke that there is nothing I can do as they are the only company who can do it. Shouldn't be allowed.
-
Dr Chris Ferguson
(@drchrisferguson) reported
from
Manchester, England
Great customer service @bt_uk from Haydn in Warrington. Made dealing with my parents internet problem a breeze
-
Graham Henderson-King
(@gkse16) reported
from
Salford, England
@wearysole4 @virginmedia @bt_uk I thought it was just us but totally agree the network speed is shite round here.
-
Ciaron Doherty
(@ciarond27) reported
from
Manchester, England
Will you send me out some WiFi boosters, been awful connection for the last year in my house @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Algar Goredema-Braid
(@AILAHT0909) reported
Day 7 and the BT Broadband outage is still not fixed by @bt_uk The text message yesterday was to make it look it’s a recurring fault when in actuality it has not been fixed since the outage at 10:34 Sat 15-Oct-2022. Appalling Great inconvenience & cost
-
Andy Hill
(@andy25hill) reported
@bt_uk I've been without BT Broadband for 10hrs now in Sheffield. Where is the customer service in regards to updates?
-
Mal Hughes 🏴
(@MalHughes17) reported
Hi @btsport are you covering the rally from Spain on your red button service this weekend? Trying to access via my Sky platform on all 4 channels, but nothing is showing 😱 very frustrating! #WRC #WRClive #BTsport
-
Tim Monroe
(@TheTimMonroe) reported
Thanks 4 nothing @bt_uk, you’re 2 wks too late. Oh, by the way, there’s a factual error in ur email - it says you’re here 2 help. It shld say, we’re here to answer your call after 30mins on hold, because you’re experiencing a high volume, but despite all that excellence is…blah.
-
Cha3 W33ks
(@CW33ks) reported
Just cancelled my @skytv and broadband cause it’s **** and expensive for the awful service we receive. Adios Amigo. 👋 @bt_uk can’t wait to meet you
-
Charlie
(@Charliebudge123) reported
@bt_uk are there currently issues with BT broadband, my box has had an orange ring for 3 hours even after a reset and a power off
-
Alice
(@Alice04931501) reported
@bt_uk No still not sorted -hung up after an hour last night with no answer. My husbands been waiting on a call back from a complaint for days now.
-
Alan
(@alrhodes2309) reported
@bt_uk All I am saying is that why don't you have contracts which last one year or even monthly? Having to agree to something for two years and to unknown price changes without being able to cancel is isn't fair.
-
Hazel (Small Awoo)
(@HazelGoesBork) reported
@bt_uk It wasn’t the quantity of the messages that was the problem, it’s the fact they were completely incomprehensible and apparently had parts smashed into each other.
-
💜RoyalzMMA💜
(@RoyalzMMA) reported
@OasisMma @btsport It was apparently last night while they were cutting so I assume (likely Charles) had some issues but likely nothing to be concerned about now