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BT (British Telecom)

BT (British Telecom) Outage Report in New Mills, Derbyshire, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in New Mills, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Mills, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near New Mills, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Ashton-under-Lyne, Stockport, Salford, Wilmslow, and Cheadle.

CityProblem TypeReport Time
Manchester Phone 3 hours ago
Manchester Internet 1 day ago
Manchester Phone 5 days ago
Ashton-under-Lyne E-mail 5 days ago
Manchester Wi-fi 6 days ago
Stockport E-mail 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Mills, England

Latest outage, problems and issue reports in New Mills and nearby locations:

  • AgueroBall
    ¹⁰ 🐝 (@AgueroBall) reported from Stockport, England

    @lfc_tomm @btsport Clive Tyldesley is a ******* ****** and a shit commentator.

  • Msx1234Michael
    michael (@Msx1234Michael) reported from Mossley, England

    @BTCare I have looked at the link and it comes up with this message. But this Problem reported Reported Wed 14/08/2019 at 01:07 AM Expected completion Fri 30/08/2019 at 06:00am can check on this

  • AskTheShire
    Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress

  • efhphoto
    EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.

  • twambley_a
    andrew twambley (@twambley_a) reported from Manchester, England

    @bt_uk @MoneyTelegraph be careful when ordering broadband from BT They stitched me up with a 4 screen Netflix account which I don’t need said I ordered it ” on set” on a day I was on holiday Official complaint acknowledged then ignored Poor 👎🏻👎🏻👎🏻

  • FeeAkhtar
    Fee (@FeeAkhtar) reported from Manchester, England

    @bt_uk 4 phone calls to your customer service and being switched between several departments - it’s been sorted. I wouldn’t recommend you in a hurry.

  • MalcolmBurbrid1
    Malcolm Burbridge (@MalcolmBurbrid1) reported from Ashton-under-Lyne, England

    @bt_uk Its 24th of November 6.30am Sunday morning I pay for Super fast broadband YET I HAVE A VERY WEEK SIGNAL AND AM UNABLE TO WATCH NETFLIX OR PRIME AS THEY JUST KEEP BUFFERING WHY

  • efhphoto
    EFH (@efhphoto) reported from Manchester, England

    @bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock

  • Bikeboyslim
    Bikeboyslim (@Bikeboyslim) reported from Salford, England

    @bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint

  • JackieLeighson
    Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.

  • CheadleTownFC
    Cheadle Town FC (@CheadleTownFC) reported from Macclesfield, England

    Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

  • stachini82
    Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • frostybutcher
    LEE HORSLEY FROST (@frostybutcher) reported from Manchester, England

    ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘

  • FullenEileen
    eileen fullen (@FullenEileen) reported from Manchester, England

    @mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....

  • D8rok
    David Brocklehurst (@D8rok) reported from Whaley Bridge, England

    Spent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.

  • AskTheShire
    Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly

  • efhphoto
    EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom

  • JackieLeighson
    Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.

  • Msx1234Michael
    michael (@Msx1234Michael) reported from Mossley, England

    @bt_uk I am trying to find out if they is a problem in my has the app my bt say problems with phoneline and broadband can anyone tell me. When this is going to be sorted out has I am trying to run a speed test

  • Msx1234Michael
    michael (@Msx1234Michael) reported from Mossley, England

    @BTCare Have they fixed the problem in my aera has the bt app says there is problems in my aera

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TobiasCotton
    Toby Cotton 💙 (@TobiasCotton) reported

    Hey @bt_uk HOW ABOUT SOME WARNING BEFORE YOU **** UP MY INTERNET? I HAVE MEETINGS TODAY.

  • lucever1979
    Lucy Parker (@lucever1979) reported

    @bt_uk Explain why my next door neighbour has availability for FTTP yet when I check I still don't have it?! Same postcode 1 door down. Mental. New build 7 years old and still no FTTP. Send help.

  • Markgsparrow
    Mark Sparrow (@Markgsparrow) reported

    @Little_G2 @bt_uk @openreach They want to charge you £70k for upgrading your broadband? Sounds like you need a technology journalist to follow this up. That's an awful lot of money. Do you live on the moon?

  • Stevearsenal2k
    stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

  • KartAttack22
    Chris Archer (@KartAttack22) reported

    @paulineb668LFC @bt_uk Agree with this, my console is 3m away max and its unplayable especially if someone else in the house is streaming on another device. I didn't seem to have this problem with TalkTalk at previous house

  • ONOUKSV
    Oliver Oram (@ONOUKSV) reported

    And it continues almost one hour on chat @bt_uk and you continue to go round in circles can I charge you for my time? would a letter/note by pigeon to Phillip Jansen help @bt_uk

  • Austenwmoore
    NLP (@Austenwmoore) reported

    @btbusinesscare I never received a call that was promised last night either. I really can't understand why I couldn't just have another engineer sent to replace the engineer that was sick. Why are BT making something so simple so complicated?

  • dyingdavidov1
    david stiling (@dyingdavidov1) reported

    @OneRandomDolly @bt_uk Terrible

  • LookoutPoint2
    Lookout Point (@LookoutPoint2) reported

    @jill070707 @bt_uk Make sure you receive £25 automatic compensation for missed appointment. Should be credited to your account within 30 days of your service starting.

  • PapaDodds
    Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.