BT (British Telecom)

BT (British Telecom) Outage Report in New Mills, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Mills, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Mills, Derbyshire, England 01/13/2026 15:50

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Mills, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Ashton-under-Lyne, Salford, Buxton, Glossop, Stalybridge and Wilmslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomStockport Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Mills, England

Latest outage, problems and issue reports in New Mills and nearby locations:

  • Bikeboyslim Bikeboyslim (@Bikeboyslim) reported from Salford, England

    @bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint

  • Msx1234Michael michael (@Msx1234Michael) reported from Mossley, England

    @BTCare I have looked at the link and it comes up with this message. But this Problem reported Reported Wed 14/08/2019 at 01:07 AM Expected completion Fri 30/08/2019 at 06:00am can check on this

  • D8rok David Brocklehurst (@D8rok) reported from Whaley Bridge, England

    Spent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.

  • twambley_a andrew twambley (@twambley_a) reported from Manchester, England

    @bt_uk @MoneyTelegraph be careful when ordering broadband from BT They stitched me up with a 4 screen Netflix account which I don’t need said I ordered it ” on set” on a day I was on holiday Official complaint acknowledged then ignored Poor 👎🏻👎🏻👎🏻

  • FeeAkhtar Fee (@FeeAkhtar) reported from Manchester, England

    @bt_uk 4 phone calls to your customer service and being switched between several departments - it’s been sorted. I wouldn’t recommend you in a hurry.

  • frostybutcher LEE HORSLEY FROST (@frostybutcher) reported from Manchester, England

    ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘

  • Msx1234Michael michael (@Msx1234Michael) reported from Mossley, England

    @BTCare Have they fixed the problem in my aera has the bt app says there is problems in my aera

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.

  • stachini82 Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • EightEngines Eight Engines (@EightEngines) reported from Manchester, England

    @bt_uk @btbusinesscare @btbusinesscare please can you get in touch. It’s terrible service this.

  • Msx1234Michael michael (@Msx1234Michael) reported from Mossley, England

    @bt_uk I am trying to find out if they is a problem in my has the app my bt say problems with phoneline and broadband can anyone tell me. When this is going to be sorted out has I am trying to run a speed test

  • AgueroBall ¹⁰ 🐝 (@AgueroBall) reported from Stockport, England

    @lfc_tomm @btsport Clive Tyldesley is a ******* ****** and a shit commentator.

  • AskTheShire Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.

  • CheadleTownFC Cheadle Town FC (@CheadleTownFC) reported from Macclesfield, England

    Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

  • AskTheShire Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.

  • FullenEileen eileen fullen (@FullenEileen) reported from Manchester, England

    @mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jakuuzi22 Jack (@Jakuuzi22) reported

    @bt_uk shocking service tbh, just in time for bank holiday. Completely unusable internet connection. Texting fix doesn’t work, trouble shooting doesn’t work. Good time to think about switching with this free time I have in the next few days :)

  • ElliotWaller6 starscream2810 (@ElliotWaller6) reported

    What pisses Me off about @btsport is that when a stream go's down they don't even have the decency to put up an apology just palm you off with some ****** adverts

  • blondepreneur Carrie Eddins (@blondepreneur) reported

    @bt_uk T3 EE said that they hadn’t got a number so would not give them the address to send this phone back what do you recommend? This is surprising customer service

  • agarethgates Not The Singer (@agarethgates) reported

    @btsport You're genuinely posting this while your coverage of the game has just cut out? Shameless amateur clowns.

  • Hardwyck Matthew Hardwyck (@Hardwyck) reported

    @plusnethelp I did eventually get through to someone - it appears however that we shall have no broadband until at least next Wednesday. To be fair, this is just as much @bt_uk 's fault as the line they repaired a month ago (and not for the first time) is still broken.

  • thepeoplesmovie The People's Movies (@thepeoplesmovie) reported

    @bt_uk thanks for replying as the previous BT person said there's nothing You can do Only been with you since 26th Jan and have to put up with the poor broadband until my contract ends

  • lcheung1998 Leo Cheung (@lcheung1998) reported

    @MattFUTTrading @bt_uk @p26_esports Thought it was just mine, said I left the party due to network error twice

  • KlausSchmierer Klaus Schmierer (@KlausSchmierer) reported

    @bt_uk You say We Connect for Good. We’re here to help. Both untrue. Inside/outside engineer promised two weeks ago, never arrived. Neither WiFi nor minihub working. In the best traditions of a monopoly, you don't seem to care.

  • cmwilson6 Christopher Wilson (@cmwilson6) reported

    @NickEntwistle @btsport Them not cutting back from the ads in time for the first pitch of a game set a bad precedent. Such a **** show.

  • KlausSchmierer Klaus Schmierer (@KlausSchmierer) reported

    @bt_uk You say We Connect for Good. We’re here to help. Neither is true. You promised inside/outside engineer 2 weeks ago. Neither WiFi nor your little toy minihub working. Behaving like a good ol' monopoly, don't seem to care. Ref VOL055-4851379782522