BT (British Telecom) Outage Report in New Mills, Derbyshire, England

Problems in the last 24 hours in New Mills, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Mills, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near New Mills, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Ashton-under-Lyne, Stockport, Salford, Wilmslow, and Cheadle.

City	Problem Type	Report Time
Manchester	Phone	2 days ago
Ashton-under-Lyne	E-mail	2 days ago
Manchester	Wi-fi	3 days ago
Stockport	E-mail	4 days ago
Manchester	E-mail	8 days ago
Manchester	E-mail	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Mills, England

Latest outage, problems and issue reports in New Mills and nearby locations:

• 
  Iain McDonald (@iainmc123) reported 28 seconds ago from New Mills, England

  @bt_uk I've already booked off 3 days work for this. 4 including issues before the 25th. And it will be a 5th day on 10th. I work from home so it's causing me so many issues. Data on my phone almost up, both draughts data already gone. No TV, no ufc, having parents do school runs.

• 
  Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported 3 minutes ago from Stockport, England

  Thankful that @bt_uk have contacted me, know there’s a problem with my internet - and someone’s coming Weds afternoon to sort it (dropping out/slow) - I hope! Engineer may be able to fix outside, but may have to come in - in PPE. V friendly Olga organising on the phone.

• 
  Paul Holmes (@DidymusBrush) reported 3 minutes ago from Manchester, England

  @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what @Offcom make of that...

• 
  Reece Jordan Doonan, RN (@Lerounxi) reported 11 minutes ago from Salford, England

  @SkyHelpTeam internet issues remain now for 12 days. I was told 3-5 days. I can’t use UHD package to its full use nothing will download. Partner working from home struggling to do his job. Poor service from you sky passing me onto @bt_uk openreach, having updates (1/2)

• 
  Paul Holmes (@DidymusBrush) reported 13 minutes ago from Manchester, England

  @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...

• 
  Lee Bartram (@Lbartram) reported 19 minutes ago from Ashton-under-Lyne, England

  @peterthepotter @jjhsenior @btsportmotogp @btsportfootball @btsport @sky No point even asking @Virgin .@virginmedia if they are going to do anything to help their customers after the @VirginAtlantic news of last week! #Sky #BT #Virgin

• 
  Ciaron Doherty (@ciarond27) reported 21 minutes ago from Manchester, England

  Will you send me out some WiFi boosters, been awful connection for the last year in my house @bt_uk

• 
  Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported 21 minutes ago from Stockport, England

  @RachelRenshaw3 @bt_uk It is .. wonder if that’s enough - it’s been quite bad this week. Running off my phone 4G at present ...

• 
  John Postlethwaite 🇬🇧 (@MrPostlethwaite) reported 22 minutes ago from Salford, England

  @bt_uk That amount of **** adverts I've come across with him on it.

• 
  Iain McDonald (@iainmc123) reported 23 minutes ago from New Mills, England

  @bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.

• 
  Iain McDonald (@iainmc123) reported 25 minutes ago from New Mills, England

  @bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen

• 
  Graham Henderson-King (@gkse16) reported 42 minutes ago from Salford, England

  @wearysole4 @virginmedia @bt_uk I thought it was just us but totally agree the network speed is shite round here.

• 
  Iain McDonald (@iainmc123) reported 48 minutes ago from Strines, England

  @Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday

• 
  Paul Holmes (@DidymusBrush) reported 49 minutes ago from Manchester, England

  @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.

• 
  Richard Bond (@Ric_Bond) reported 52 minutes ago from Manchester, England

  Clearly the continuing high winds up here is adding to the risk, and if the cable snaps I imagine it creates a very real safety issue for pedestrians - plus of course my service is being disrupted all the while @bt_uk

• 
  Iain McDonald (@iainmc123) reported 53 minutes ago from Strines, England

  @bt_uk That's the 3rd missed appointment. @bt_uk and @OpenreachHelp are the worst companies I have ever dealt with. The system is shocking and it's a complete joke that there is nothing I can do as they are the only company who can do it. Shouldn't be allowed.

• 
  Amos Murphy (@AmosMurphyMedia) reported 53 minutes ago from Cheadle Hulme, England

  @halbvierUK @btsport As if a 2 month football absence was bad enough, it returns without fans and the only noise we're greeted to is that of McManaman as the co-com! 🤮

• 
  Friends of the Carrs (@FotCarrs) reported 55 minutes ago from Wilmslow, England

  @mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.

• 
  Iain McDonald (@iainmc123) reported 58 minutes ago from New Mills, England

  Didn't turn up. The worse experience of my life. Wasted 40 hours holiday, that's time I would have spend with my children. @OpenreachHelp won't prioritise another appointment. Between @bt_uk and then the system, the process and the service is a disgrace. Never been this angry.

• 
  Dr Chris Ferguson (@drchrisferguson) reported 60 minutes ago from Manchester, England

  Great customer service @bt_uk from Haydn in Warrington. Made dealing with my parents internet problem a breeze

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma (@EmmaJLockwood_1) reported 1 minute ago

  @BTCare why is it a week a later and I am still without internet !!! Your customer service is disgusting, I’m so bored of being on the phone with you - 5 hours later and nothing!!! Where’s @skytv when you need them!

• 
  Véronique Altglas (@AltglasV) reported 3 minutes ago

  @bt_uk 5hrs ago, you wrote “We can call and transfer you to our cancellations team if you want to stop your service”. Why can’t it be done tomorrow?

• 
  Lesmo49 (@Crumblepop) reported 3 minutes ago

  @BTCare premium EMail keeps failing on my mobile - it’ll be fine for a few days then suddenly fails following which you block my account. I’m so frustrated with this situation and BT lack of support that I’m about to give up on BT.

• 
  Martin - (@Martin76x) reported 5 minutes ago

  @bt_uk Do you have a fair usage limit where you slow the internet down after a certain limit Is used

• 
  Véronique Altglas (@AltglasV) reported 5 minutes ago

  @bt_uk You did offer for BT to call me in your first message tonight, but now this is not available anymore. And we should believe it is not impossible to cancel an already terminated BT contract?

• 
  Joachim Lellouche (@Joack_L) reported 8 minutes ago

  @bt_uk Broadband down since yesterday night ... what is going on ??? Most of us are working from Home and need this connection !!!! Please Advise !!

• 
  MarceyBardot (@MarceyBardot) reported 18 minutes ago

  @bt_uk No, not BT Shop. We have landline/mobiles/internet/TV package and the Wi-fi 600 was promised during a telecom in Dec because of issues we were experiencing. Husband was passed from pillar to post yesterday, hanging between transfers of calls for over 40mins!! Still no contact.

• 
  Ruby Fox (@RubyFox_xo) reported 23 minutes ago

  @bt_uk your advert says £100 money back guarantee if you don’t get wifi in every room.. we have been with you for years and never been able to get wifi in our dining room. How do I claim the £100 please?

• 
  Amanda Duckworth (@duckchat77) reported 23 minutes ago

  @GabyRoslin @BTCare Go straight to the CEO that’s the only way we got our problem sorted. Messed around for months then heh presto!

• 
  Ian Ging (@isg2303) reported 24 minutes ago

  @CharlieCW @btsport Don't get too carried away because our lot are rank and go from bad to worse under the big fat fool.