BT (British Telecom)

BT (British Telecom) Outage Report in New Mills, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Mills, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Mills, Derbyshire, England 01/21/2025 03:15

January 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near New Mills, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Salford, Buxton, Wilmslow, Macclesfield, Stalybridge and Glossop.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Total Blackout
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Mills, England

Latest outage, problems and issue reports in New Mills and nearby locations:

  • StartingXV Starting XV (@StartingXV) reported from Castleton, England

    The plaster on the neck of the Falcons players in a yellow card cloaking device. Come on WB 2 poor decisions. #btsport #rugby

  • Andycop31765091 Andy cope (@Andycop31765091) reported from Manchester, England

    @RobbieSavage8 listening 👂 to u on @btsport tonight was horrible!! U we’re city this city that! They were playing a very very poor West Brom team! U couldn’t play football! And now ur commenting is horrific!!! Please stop!!!!

  • ChallisDave Dave Challis (@ChallisDave) reported from Cheadle Hulme, England

    @btsport trying to log on to my account to buy monthly pass, but get error message telling me the account is not active, which I knew already as trying to pay! Can’t even log in with new password please help as you have no one on chat

  • KirstyTonge Kirsty (@KirstyTonge) reported from Manchester, England

    @EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed

  • TherapyUpNorth Jay_Therapy Up North (@TherapyUpNorth) reported from Manchester, England

    @btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.

  • goodall007 simufc7 (@goodall007) reported from Manchester, England

    There is no way in hell i will be paying an extra £15 to watch one game. @SkySports and @btsport can get to **** along with the @premierleague

  • AskTheShire The Shire (@AskTheShire) reported from Salford, England

    @bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.

  • Msx1234Michael michael (@Msx1234Michael) reported from Mossley, England

    @bt_uk Good morning. I am have problems with one of my bt wifi black disc has always been blue light but last night was flashing red light can you tell me wot to do. With it

  • emstoth EMMA STOTHARD (@emstoth) reported from Salford, England

    @bt_uk Thanks - I’ve been sent two though. I need a particular one to work as another is packed away. It’s just constantly showing a red no signal light.

  • raymufc83 Mani (@raymufc83) reported from Manchester, England

    Bloody hell, my satellite has lost signal due to the **** weather.. @btsport but every other channel is working? 🤬

  • AskTheShire The Shire (@AskTheShire) reported from Salford, England

    @bt_uk Everyone is complaining how rubbish the service is, agreed its terrible.

  • AskTheShire The Shire (@AskTheShire) reported from Salford, England

    @bt_uk eventually get through and you guys tell me I'm wrong about my Internet intermittent issues your agents are rude and then hung up on me. 50 mins on the phone to be hung up on.

  • threexhorses Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • louise_rogerson Louise Rogerson (@louise_rogerson) reported from Manchester, England

    Very disappointed with @bt_uk Sold us a voice cloud option that has been nothing but trouble. 6 weeks to set up, no response on customer support, does not do what they said it would!

  • miket_mt Michael Thomas (@miket_mt) reported from Salford, England

    @CamelPhat @btsport They mentioned in united game yesterday then Fred got a studs up. **** all said.

  • emstoth EMMA STOTHARD (@emstoth) reported from Salford, England

    @bt_uk I was told when I organised it I would have signal here...I’m only a few miles out of Manchester City centre. Should both mini hubs work regardless, it isn’t just one of the other?

  • Chrisisace9 Chris (@Chrisisace9) reported from Chapel-en-le-Frith, England

    @bt_uk problem dragging on for 6 weeks now, countless non-returned calls and a complaint now raised, yet still you failed to call again on Friday and I have just spent 30 mins on hold for nothing. Please can someone to call me for an update? See DM for account

  • Stirling061 Ian Stirling (@Stirling061) reported from Salford, England

    @skysports and @btsport must end their collusion with Premier League clubs to rip off fans by charging £15 to view games during a pandemic. This is a very poor way to treat fans and their subscribers who already pay them large amounts. Play fair with fans.

  • karensskitchen do not touch that thermostat (@karensskitchen) reported from Manchester, England

    @bt_uk We can't get through on email or customer chat. Currently on hold on the phone. Is broadband down in M16, Manchester?

  • F1Hughsey87 Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • D_R_Cran David Cran (@D_R_Cran) reported

    @bt_uk They have said a date but not what is actually happening or where its happening, we just get random text messages. It will have taken 2 weeks from installation date to get internet (assuming this works) with no support BT to getting any ongoing connectivity. from anywhere.

  • AdrianNewton Adrian Newton (@AdrianNewton) reported

    Abysmal customer service from @bt_uk I have travelled 300miles to be here for your agreed appointment but you haven’t bothered to turn up! Enjoyed being on hold for 30 minutes only to be told I need to wait another 30 mins to speak to to your technical team. #customerservicefail

  • imageplotter Chris 🕷 (@imageplotter) reported

    @dc_photographs @bt_uk @thameswater Yes, I'm just the stupid customer who pays. Contract signed, responsibility is with others.

  • AndyMc259 AndyMcLaughlin (@AndyMc259) reported

    @bt_uk WS17AZA drove like a idiot overtaking me along a 30 limit in the city centre of Southampton. he shouldn't have a licence. 1500 today, dual carriage way outside Central train station.

  • MrJakeWool Jake Woolhead (@MrJakeWool) reported

    2/2 Simply cancelled a home move, cancellation was done but now I can’t get any service back and someone’s not updated my account. Meaning I keep getting through to departments that can’t do anything. @bt_uk please sort this out

  • MrJakeWool Jake Woolhead (@MrJakeWool) reported

    If anyone is looking to get @bt_uk I would think twice before going ahead. Multiple errors from customer services this week and now every department is blaming one and other. My account information is currently all wrong, every department is refusing to deal with it. 1/2

  • suzynowlan Suze 💙 (@suzynowlan) reported

    @bt_uk Looks like the customer service from @bt_uk is about the same as their delivery service. Been on hold for over 30 mins and no one has responded via DM.

  • KerryPoppy Kerry poppy (@KerryPoppy) reported

    @bt_uk Hi BT I have spent 3 hours being passed around and still getting no help. I can’t receive all emails, can you help?

  • Nevstasic connor sammon (@Nevstasic) reported

    @bt_uk how can i actually get in touch with someone? Every day your team is very busy, which is obviously very redundant. It is almost impossible to speak to someone from customer service. Help please

  • LisaPhelan71 Lisa Phelan (@LisaPhelan71) reported

    @bt_uk Yes but so far you’ve only sorted half the problem. Sincerest good luck to all new BT customers out there… cause you are sure a Sh1t gonna need it, that and a gallon of wine to handle interacting with their call centre. Swimming in treacle!