BT (British Telecom) Outage Report in New Mills, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in New Mills, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near New Mills, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Ashton-under-Lyne, Salford, Buxton, Glossop and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
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| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near New Mills, England
Latest outage, problems and issue reports in New Mills and nearby locations:
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Graham Henderson-King
(@gkse16) reported
from
Salford, England
@wearysole4 @virginmedia @bt_uk I thought it was just us but totally agree the network speed is shite round here.
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Richard Bond
(@Ric_Bond) reported
from
Manchester, England
Clearly the continuing high winds up here is adding to the risk, and if the cable snaps I imagine it creates a very real safety issue for pedestrians - plus of course my service is being disrupted all the while @bt_uk
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what @Offcom make of that...
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Dr Bex Lewis #StayHomeSaveLives
(@drbexl) reported
from
Stockport, England
Thankful that @bt_uk have contacted me, know there’s a problem with my internet - and someone’s coming Weds afternoon to sort it (dropping out/slow) - I hope! Engineer may be able to fix outside, but may have to come in - in PPE. V friendly Olga organising on the phone.
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk I've already booked off 3 days work for this. 4 including issues before the 25th. And it will be a 5th day on 10th. I work from home so it's causing me so many issues. Data on my phone almost up, both draughts data already gone. No TV, no ufc, having parents do school runs.
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Ciaron Doherty
(@ciarond27) reported
from
Manchester, England
Will you send me out some WiFi boosters, been awful connection for the last year in my house @bt_uk
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Friends of the Carrs
(@FotCarrs) reported
from
Wilmslow, England
@mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.
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Dr Chris Ferguson
(@drchrisferguson) reported
from
Manchester, England
Great customer service @bt_uk from Haydn in Warrington. Made dealing with my parents internet problem a breeze
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.
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Lee Bartram
(@Lbartram) reported
from
Ashton-under-Lyne, England
@peterthepotter @jjhsenior @btsportmotogp @btsportfootball @btsport @sky No point even asking @Virgin .@virginmedia if they are going to do anything to help their customers after the @VirginAtlantic news of last week! #Sky #BT #Virgin
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Iain McDonald
(@iainmc123) reported
from
Strines, England
@Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
Didn't turn up. The worse experience of my life. Wasted 40 hours holiday, that's time I would have spend with my children. @OpenreachHelp won't prioritise another appointment. Between @bt_uk and then the system, the process and the service is a disgrace. Never been this angry.
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.
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Iain McDonald
(@iainmc123) reported
from
Strines, England
@bt_uk That's the 3rd missed appointment. @bt_uk and @OpenreachHelp are the worst companies I have ever dealt with. The system is shocking and it's a complete joke that there is nothing I can do as they are the only company who can do it. Shouldn't be allowed.
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Amos Murphy
(@AmosMurphyMedia) reported
from
Cheadle Hulme, England
@halbvierUK @btsport As if a 2 month football absence was bad enough, it returns without fans and the only noise we're greeted to is that of McManaman as the co-com! 🤮
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen
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Reece Jordan Doonan, RN
(@Lerounxi) reported
from
Salford, England
@SkyHelpTeam internet issues remain now for 12 days. I was told 3-5 days. I can’t use UHD package to its full use nothing will download. Partner working from home struggling to do his job. Poor service from you sky passing me onto @bt_uk openreach, having updates (1/2)
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John Postlethwaite 🇬🇧
(@MrPostlethwaite) reported
from
Salford, England
@bt_uk That amount of **** adverts I've come across with him on it.
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Dr Bex Lewis #StayHomeSaveLives
(@drbexl) reported
from
Stockport, England
@RachelRenshaw3 @bt_uk It is .. wonder if that’s enough - it’s been quite bad this week. Running off my phone 4G at present ...
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Smith
(@andysmith1975) reported
@bt_uk I have received a hybrid connect but have very poor 4G signal here. I notice on the back there are what look like antenna connectors, what type of ariel could I use? Is it a TS9 connector?
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Andy Fisher
(@andysfisher) reported
@SkyHelpTeam That's great to hear and if I was charged I would be contesting it. However, the poor communication from @bt_uk to yourselves and no indication of when this will be resolved isn't acceptable. I've been told to call tomorrow night if it still hasn't been resolved.
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Mark Bunting
(@markjbunting) reported
@bt_uk Different hardware adds confusion to the user (VMX instead of Ans Machine) The list goes on migration is not the answer for this customer. You are letting her down
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sally lester
(@sallyjoanne) reported
@bt_uk Who do I report tech problems to?
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Mark Bunting
(@markjbunting) reported
@bt_uk The structure of the house is a natural blocker to WiFi The router (and inbound line) are at in a porch at the opposite end of the house to where it needs to be. There was no notification (that I can find) for the service being activated. I had already requested an order stop.
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Saumen Panda
(@SaumenPanda) reported
@bt_uk Yes, fault reported. But BT never meets the promised fix date based on my experience in last 3 months. Do you want the fault number?
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Saumen Panda
(@SaumenPanda) reported
@bt_uk @ToInfra Hi Sharon, been through all these. Spent hours over phone with BT. Nothing really moved. Seems dead end. Second time in last 3 months facing major issues.
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Ruth Bender 💙
(@Ruth999) reported
Impressed with service from @bt_uk Broadband was knocked out on Sunday by a storm. Less than 24 hours after I reported it they delivered a mini-hub to tide me over 'til engineer arrives (booked for tomorrow).
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SJP 🦋🦊🦔🌳
(@earlythorn) reported
Told by my service provider @bt_uk to contact @OpenreachHelp via phone ...where you are directed to umpteen websites .. 🙄
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Parky, Bored lets have some fun.
(@neil_andy) reported
@bt_uk A rude, said he was customer services then he was complaints person and would not let me talk to anyone else!!