BT (British Telecom) Outage Report in New Mills, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in New Mills, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near New Mills, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Ashton-under-Lyne, Salford, Buxton, Glossop, Stalybridge and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Stockport |
Phone | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near New Mills, England
Latest outage, problems and issue reports in New Mills and nearby locations:
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Ian Stirling
(@Stirling061) reported
from
Salford, England
@skysports and @btsport must end their collusion with Premier League clubs to rip off fans by charging £15 to view games during a pandemic. This is a very poor way to treat fans and their subscribers who already pay them large amounts. Play fair with fans.
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EMMA STOTHARD
(@emstoth) reported
from
Salford, England
@bt_uk Thanks - I’ve been sent two though. I need a particular one to work as another is packed away. It’s just constantly showing a red no signal light.
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Dave Challis
(@ChallisDave) reported
from
Cheadle Hulme, England
@btsport trying to log on to my account to buy monthly pass, but get error message telling me the account is not active, which I knew already as trying to pay! Can’t even log in with new password please help as you have no one on chat
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Louise Rogerson
(@louise_rogerson) reported
from
Manchester, England
Very disappointed with @bt_uk Sold us a voice cloud option that has been nothing but trouble. 6 weeks to set up, no response on customer support, does not do what they said it would!
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Kirsty
(@KirstyTonge) reported
from
Manchester, England
@EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed
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do not touch that thermostat
(@karensskitchen) reported
from
Manchester, England
@bt_uk We can't get through on email or customer chat. Currently on hold on the phone. Is broadband down in M16, Manchester?
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EMMA STOTHARD
(@emstoth) reported
from
Salford, England
@bt_uk I was told when I organised it I would have signal here...I’m only a few miles out of Manchester City centre. Should both mini hubs work regardless, it isn’t just one of the other?
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The Shire
(@AskTheShire) reported
from
Salford, England
@bt_uk Everyone is complaining how rubbish the service is, agreed its terrible.
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The Shire
(@AskTheShire) reported
from
Salford, England
@bt_uk eventually get through and you guys tell me I'm wrong about my Internet intermittent issues your agents are rude and then hung up on me. 50 mins on the phone to be hung up on.
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Mani
(@raymufc83) reported
from
Manchester, England
Bloody hell, my satellite has lost signal due to the **** weather.. @btsport but every other channel is working? 🤬
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Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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Starting XV
(@StartingXV) reported
from
Castleton, England
The plaster on the neck of the Falcons players in a yellow card cloaking device. Come on WB 2 poor decisions. #btsport #rugby
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Chris
(@Chrisisace9) reported
from
Chapel-en-le-Frith, England
@bt_uk problem dragging on for 6 weeks now, countless non-returned calls and a complaint now raised, yet still you failed to call again on Friday and I have just spent 30 mins on hold for nothing. Please can someone to call me for an update? See DM for account
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Andy cope
(@Andycop31765091) reported
from
Manchester, England
@RobbieSavage8 listening 👂 to u on @btsport tonight was horrible!! U we’re city this city that! They were playing a very very poor West Brom team! U couldn’t play football! And now ur commenting is horrific!!! Please stop!!!!
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Michael Thomas
(@miket_mt) reported
from
Salford, England
@CamelPhat @btsport They mentioned in united game yesterday then Fred got a studs up. **** all said.
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michael
(@Msx1234Michael) reported
from
Mossley, England
@bt_uk Good morning. I am have problems with one of my bt wifi black disc has always been blue light but last night was flashing red light can you tell me wot to do. With it
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Jay_Therapy Up North
(@TherapyUpNorth) reported
from
Manchester, England
@btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.
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simufc7
(@goodall007) reported
from
Manchester, England
There is no way in hell i will be paying an extra £15 to watch one game. @SkySports and @btsport can get to **** along with the @premierleague
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The Shire
(@AskTheShire) reported
from
Salford, England
@bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.
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Sarah
(@threexhorses) reported
from
Chelford, England
@bt_uk what is the phone number for customer services please.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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jane mason
(@janexwaldorf) reported
@bt_uk @bbcbitesize Hi my BT internet has had a fsult for 11 weeks. 2 kids to homeschool. Limited and poor communication from u where i am constantly chasing YOU and Openreach to resolve. Please look at your DMs. 11 weeks! Would never reccommend BT and cant wait to leave and go back to Sky.
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🎭 Elliott Bechtol 🎭🎖️
(@Ebecpc) reported
@btbusinesscare YOUR 4G SERVICE DOESN'T EVEN GIVE YOU EE SIGNAL, SO MUCH FOR THAT SERVICE, AND DON'T SAY USE WHATS APP TO CONTACT YOU WHEN YOU HAVE NO WIFI OR BAD DATA SERVICE, AS IT SHOWS HOW LITTLE YOU KNOW ABOUT TELECOMMS WHEN YOU HAVE NONE 2/2
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Jayne Johnson
(@CelebrantJayne) reported
@weeyin13 @bt_uk We have had the same problem up our lane (5 properties) ... BT claim it is the lines that are old and need replaced (but they don't do it!) ... they have also said they would send out a new router to me (twice) and once to a neighbour ... we have never received them @bt_uk
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Colin Doyle
(@coljdoyle) reported
@bt_uk I was specifically told I would be able to see MY complaint as an audit trail of when the fault started and how it has not been resolved ?
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jane mason
(@janexwaldorf) reported
@theharte @MarcAllera @bt_uk Omg they are a diagrace!!!! Can you cancel and move to another xompany? I have been told as its BTs error i can move x
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Cassio Road
(@CassioRoad) reported
@btsport @btsportfootball seriously chaps get rid of Lynsey Hipgrave - she's bloody awful
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CLARE THORNDYKE
(@Warebird69) reported
@BTCare I was wondering if there’s a known broadband issue within the NR3 area? My routers flashing red, I’ve tried restarting it.
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Stephen Quadling
(@squadling72) reported
@mrjakehumphrey Had to cancel my @btsport after they hiked the price again. Shame, but couldn’t justify the extra cost.
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Gary Milton
(@RedDogGaz) reported
@bt_uk Well yesterday's issue seemed to be fixed. But hub crashed about 9.15 this morning and has only just started working. There is a catalogue of faults on my line. I need internet access to work from home. Please get this fixed.