BT (British Telecom) Outage Report in New Mills, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in New Mills, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Mills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near New Mills, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Ashton-under-Lyne, Salford, Cheadle and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Stockport |
Phone | |
| Stockport |
Phone | |
| Manchester |
Internet | |
| Ashton-under-Lyne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near New Mills, England
Latest outage, problems and issue reports in New Mills and nearby locations:
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Ric Michael
(@RicMichael) reported
from
Manchester, England
@BTCare please sort the new email out. It’s unusable and so busy it’s knackered. It’s the email equivalent of when your child becomes a teenager and forgets all manners and niceties. HELP. Your help pages don’t
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Graham Henderson-King
(@gkse16) reported
from
Salford, England
@wearysole4 @virginmedia @bt_uk I thought it was just us but totally agree the network speed is shite round here.
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Iain McDonald
(@iainmc123) reported
from
Strines, England
@Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday
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Amos Murphy
(@AmosMurphyMedia) reported
from
Cheadle Hulme, England
@halbvierUK @btsport As if a 2 month football absence was bad enough, it returns without fans and the only noise we're greeted to is that of McManaman as the co-com! 🤮
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what @Offcom make of that...
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Reece Jordan Doonan, RN
(@Lerounxi) reported
from
Salford, England
@SkyHelpTeam internet issues remain now for 12 days. I was told 3-5 days. I can’t use UHD package to its full use nothing will download. Partner working from home struggling to do his job. Poor service from you sky passing me onto @bt_uk openreach, having updates (1/2)
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Ciaron Doherty
(@ciarond27) reported
from
Manchester, England
Will you send me out some WiFi boosters, been awful connection for the last year in my house @bt_uk
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
Havinv the worse experience with @bt_uk. Waiting on open reach to attend. They didn't attend last Friday. I am 99% sure they are not going to attend before 6pm and no one will help over the phone or call openreach for me. 4 days holiday used sat in waiting for nothing. Shocking
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John Postlethwaite 🇬🇧
(@MrPostlethwaite) reported
from
Salford, England
@bt_uk That amount of **** adverts I've come across with him on it.
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Friends of the Carrs
(@FotCarrs) reported
from
Wilmslow, England
@mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.
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Lee Bartram
(@Lbartram) reported
from
Ashton-under-Lyne, England
@peterthepotter @jjhsenior @btsportmotogp @btsportfootball @btsport @sky No point even asking @Virgin .@virginmedia if they are going to do anything to help their customers after the @VirginAtlantic news of last week! #Sky #BT #Virgin
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen
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Richard Bond
(@Ric_Bond) reported
from
Manchester, England
Clearly the continuing high winds up here is adding to the risk, and if the cable snaps I imagine it creates a very real safety issue for pedestrians - plus of course my service is being disrupted all the while @bt_uk
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Iain McDonald
(@iainmc123) reported
from
Strines, England
@bt_uk That's the 3rd missed appointment. @bt_uk and @OpenreachHelp are the worst companies I have ever dealt with. The system is shocking and it's a complete joke that there is nothing I can do as they are the only company who can do it. Shouldn't be allowed.
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
Didn't turn up. The worse experience of my life. Wasted 40 hours holiday, that's time I would have spend with my children. @OpenreachHelp won't prioritise another appointment. Between @bt_uk and then the system, the process and the service is a disgrace. Never been this angry.
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk I've already booked off 3 days work for this. 4 including issues before the 25th. And it will be a 5th day on 10th. I work from home so it's causing me so many issues. Data on my phone almost up, both draughts data already gone. No TV, no ufc, having parents do school runs.
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.
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Steve Roscoe
(@stechak1) reported
from
Manchester, England
Oh here we go... BT Real are poor they are finished etc nothing to so with how good City were, you sound gutted. If this was Liverpool you’ll be going mental.#btsport #RMMCI
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Dr Chris Ferguson
(@drchrisferguson) reported
from
Manchester, England
Great customer service @bt_uk from Haydn in Warrington. Made dealing with my parents internet problem a breeze
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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John 🏴 ☄️
(@johncapspipes) reported
@bt_uk I messaged you over an hour ago as my wi-fi is down. What's going on??
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Gary Mackenzie
(@harlequin_1963) reported
@bt_uk Weird, I had to report a faulty line to you, which was a result of that broken cable. Lines being damaged were reported to an engineer fixing another line, but as he hadn't been called out to it, he wasn't interested. I may get an engineer (BT SMS automated answer) in 48 hrs
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lee wardle
(@leewardle3) reported
@bt_uk Yeah that's all you do..nothing at all validate this send this look into it then NOTHING. Do nothing even against data protection laws.then blame ex customer when it's all your fault.
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Machiavelli
(@EwanMetcalf) reported
@bt_uk You ask people to drop DM’s so you can ignore people ? You guaranteed me a call back last week …never got one, now your ignoring messages
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Bhavya Tyagi
(@bhavyatyagi) reported
Hry @bt_uk raised a fault last week and still haven't got any update .. it's been 4 days without WiFi .. and the customer service call does not get connected for .. just keeps in queue.. Any updates would be useful.
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Alan Macleod
(@AlanMacleod14) reported
Day 75 since I ordered broadband from @bt_uk and still no connection, no idea when there might be a connection, and another level of ‘escalation’ that doesn’t go anywhere from the BT support team who seem to think it’s ok to just ‘call back in 10 days with an update’. #BT
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James Clegg
(@physio_clegg) reported
55 minutes into my @bt_uk call; and frankly I'm not sure what will come first. Him working out a solution or Christmas 2024.
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Neil Stoker
(@nmstoker) reported
@bt_uk seriously ****** off that when i joined BT Mobile just now, the only way to get the new SIM working was to wipe all network settings INCLUDING WIFI AND BLUETOOTH! I told your this was a big deal but was assured there was no other way 🤬
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Jimmy
(@Jimmycambs) reported
@JoeBurns1511 @btsportufc @btsport I haven’t ,recently sold it as I wasn’t using it, tried to get the app on my smart tv but no luck , I’m not watching it off my phone so it looks like just the prelims for me which is ridiculous considering I’ve been a bt sport customer for donkeys years.
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
@bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?