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BT (British Telecom)

BT (British Telecom) Outage Report in Hampstead, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Hampstead, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Southwark, Brentford, City of London, Enfield Town, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, Barnet, Hounslow, and Hampstead.

CityProblem TypeReport Time
Hammersmith Wi-fi 10 hours ago
London Wi-fi 13 hours ago
London Internet 13 hours ago
London Total Blackout 16 hours ago
Southwark Internet 17 hours ago
Hammersmith Total Blackout 18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • FrHadan
    Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • LauraHolland
    Laura Holland (@LauraHolland) reported from Lambeth, England

    @Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

  • ricmann1977
    Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • BaizhouCai
    Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, England

    So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

  • _Oak01
    Oak 🌳 (@_Oak01) reported from Paddington, England

    @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

  • mwarn73
    Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • scottyboy1973
    Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • mwarn73
    Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • mwarn73
    Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • MilaGriebel
    Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • PaintSewGlueChe
    Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • willperryTV
    Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • AdsMatthews
    Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

  • crazyaimz4
    Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • RobLondon
    R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • mwarn73
    Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • mwarn73
    Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • edwardwoodhouse
    Ed Woodhouse (@edwardwoodhouse) reported from Bromley, England

    BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare

  • LauraHolland
    Laura Holland (@LauraHolland) reported from Lambeth, England

    @pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄

  • mwarn73
    Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BFGainz23Offica
    BFGainz23 Offical Page (@BFGainz23Offica) reported

    @BT fibre one connection in SE8 5RZ is so slow i don`t even get speed, we are in an age of full fast fibre, this is just becoming a joke now there are other compaines with 100mbps download & upload with straight to home full fibre speed ,@bt_uk still use older line but no speed

  • Gray__Z
    Festive Gray Z (@Gray__Z) reported

    @bt_uk @AndersonAerial1 I still need help

  • joanne_c_austin
    Jo (@joanne_c_austin) reported

    @bt_uk Sorry if you rang I'm in all day meetings today. Can we have the first available please? This is extremely urgent as mom can't call for help given her phone isn't working. I will see if community alarms can provide a back up. Thankyou

  • Ben_Digedig
    Ben Digedig 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇷 (@Ben_Digedig) reported

    @bt_uk how do I just switch off voicemail? No info on the help pages. Right old runaround!

  • BookOfGates
    Citrinitas (@BookOfGates) reported

    @Thegeordiefaith @bt_uk I contacted them today after Downdetector showed scores of people affected in my area, while the BT site (as usual) reported no problems. They company are fundamentally dishonest. Quick enough to take our money but unwilling to acknowledge problems or fix them

  • DrAdz786
    DrAdz786 2.0 (@DrAdz786) reported

    @bt_uk @NHSEngland Got a medical surgery with no phones lines in the middle of the pandemic as you won’t let me pay the bill as no one named on the account. All those named are MIA. You should be ashamed of your god awful service

  • Gray__Z
    Festive Gray Z (@Gray__Z) reported

    @bt_uk Hi I was supposed to get a call about my broadband dropping out earlier but just had one saying you’re closed for the night?! I think I have grounds to cancel and switch since you’re not providing the service.

  • maxbligh3
    Max Bligh (@maxbligh3) reported

    @SouthamptonFC @btsport how ******** are you supposed to make a 12:30ko in Manchester when the first train from central doesn’t get into Manchester 15 minutes after ko? Sky and BT thinking of fans always

  • johncardo2
    john cardo (@johncardo2) reported

    @bt_uk What a joke BT broadband is! Why is the site saying everything is ok but clearly there’s an issue.

  • webbieNCFC
    🔰ⓌⒺⒷⒷⒾⒺⓃⒸⒻⒸ🔰 (@webbieNCFC) reported

    @bt_uk you BT Sport app on the PS5 is terrible, Missed the Whole first half trying to get it to work, now had to get the laptop out to watch on your website, which it less than ideal. Can you give a update on this, a whole week of football a d the app doesn't work!