BT (British Telecom)

BT (British Telecom) Outage Report in Hampstead, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hampstead, Greater London, England 11/06/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hampstead, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Hackney, Southwark, Waltham Forest, Wandsworth, City of Westminster, Ilford, Hampstead, Wembley, Kensington, Fulham, City of London, Islington and Richmond.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • AnneDeAth Anne De'Ath (@AnneDeAth) reported from Harrow Weald, England

    @bt_uk Sorry, doesn't work. Text fails to send.

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • wobblyclark Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • BobFootprints FootprintsFoundation (@BobFootprints) reported from London Colney, England

    @btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rebecca96756664 Rebecca (@Rebecca96756664) reported

    @bt_uk hello it's not letting me order bt tv it just keeps saying we're sorry and telling me to log in again, help

  • wefounddoc93 John (@wefounddoc93) reported

    @ThatboyTierney @BTSportBoxing @btsport And that gives you a right to attempt to fat shame someone? Imagine having that sad of an existence that you have to resort to that? What's wrong self esteem too low? Not enough love from mammy and daddy as a child? Pathetic little children like you are the problem in this world

  • Biggswb Biggswb (@Biggswb) reported

    @bt_uk After my time was wasted DMing Rach I was told they will pass my issues on, usual story, more time wasted, glad I pay for this privilege 🙄

  • redliz Liz (@redliz) reported

    Cheeky ***** @bt_uk want best part of £300 to cancel my contract ...I wouldn't mind but their service has been absolutely awful....talk about pissing through the letterbox then asking how far it went!

  • Adamjw1980 Adam (@Adamjw1980) reported

    @Stephen61090704 @bt_uk No, have put a complaint through with BT and am waiting a deadlock letter cos they are awful. The issues arise with EE, BT and openreach all blaming the others and not taking any responsibility

  • BuyersReport Buyers Report (@BuyersReport) reported

    @bt_uk Thanks Kevin. What is help desk Twitter account? We have more than one of these Call Guardian units & they all exhibit same behaviour. After a few months the cells are cooked even if handset was never off the base. Battery recovery methods don’t work because battery fully kaput!

  • YodaandJess YJMJ (@YodaandJess) reported

    @Glenn_McCrory @MikeTyson @btsport Never watched supposedly Tyson put in a good performance 🎭!

  • joelvardy Joel Vardy (@joelvardy) reported

    @bt_uk every time I try to look at BT deals I get "Hi Joel. Sorry, but at the moment we can only show personalised deals for customers who already have broadband with us." I am logged in with my active customer account, this is very annoying :/

  • JurgensChamps AndyRobbo (@JurgensChamps) reported

    @bt_uk The aerial was installed by your installer, not been touched since. Goes off often on BtSports which is streamed? So can’t be signal. Also, Mrs has noticed it goes off same time, several times, whilst watching itv every night

  • JoeHallTFS JH Tree Felling (@JoeHallTFS) reported

    @DyerThomas @bt_uk I have BT and runs at 1mb/s despite having business broadband they never seem to want to help me.