BT (British Telecom) outages and service status in Hampstead, England

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hampstead, England

The most recent BT (British Telecom) outage reports came from the following cities: Camden Town, Islington, Kensington, Harringay, Paddington, Hampstead, and Muswell Hill.

City	Problem Type	Report Time
Camden Town	Wi-fi	2 days ago
Islington	Internet	5 days ago
Islington	Internet	7 days ago
Islington	E-mail	7 days ago
Kensington	Wi-fi	8 days ago
Islington	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

• 
  Tom Westwater (@tomwestwater) reported 1 minute ago from Kensington, England

  @bt_uk No given up- only 5 month left with BT so not a problem

• 
  peter (@peter33266430) reported 5 minutes ago from Kensington, England

  @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

• 
  Rendy Prakoso (@rprakoso13) reported 8 minutes ago from Camden Town, England

  @bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers

• 
  Martin Warner (@mwarn73) reported 18 minutes ago from Paddington, England

  @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

• 
  Kylie Ainslie (@DrKAinslie) reported 22 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Steve Rowley (@MidEssexOD) reported 25 minutes ago from Islington, England

  @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

• 
  Sabīne (@SabineDreibe) reported 27 minutes ago from Paddington, England

  @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

• 
  Dan Kelly (@dankell) reported 28 minutes ago from Camden Town, England

  So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.

• 
  Ric Mann (@ricmann1977) reported 37 minutes ago from Camden Town, England

  @moodybastardo @alexhoweng @btsport Bit rude.

• 
  abby handbridge (@abbyhandbridge) reported 38 minutes ago from Islington, England

  @bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help

• 
  Nathan Talbot (@nathantalbot) reported 40 minutes ago from Camden Town, England

  @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

• 
  Oak 🌳 (@_Oak01) reported 41 minutes ago from Paddington, England

  @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

• 
  Ivan Clark (@wobblyclark) reported 44 minutes ago from Islington, England

  @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

• 
  StrawberrySocial (@StrawberrySoc) reported 47 minutes ago from Paddington, England

  @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

• 
  Kriss Baird (@krissbaird) reported 48 minutes ago from Islington, England

  @btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers

• 
  Matt Ridsdale (@MPRidsdale) reported 49 minutes ago from Islington, England

  @bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.

• 
  simon phipps (@simonphipps) reported 49 minutes ago from Camden Town, England

  Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

• 
  Martin Warner (@mwarn73) reported 55 minutes ago from Paddington, England

  I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

• 
  Russell Kelly (@westheweasel) reported 56 minutes ago from Islington, England

  @wobblyclark @btsport Game was shit too

• 
  Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported 57 minutes ago from Islington, England

  @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Banks (@Banksie_FB5) reported 3 minutes ago

  @bt_uk I was told, on Sun, that it was planned 2b here Mon. Then told Mon it was planned 2b here Tues. Now told tomorrow. If the engineer had tested his work before he left I may not have been in this position! Now I’ve had to cancel a job of work “in case” this persists! #unacceptable

• 
  Tracy Kydd (@injuredcyclist_) reported 3 minutes ago

  @bt_uk Have called them and they can't help me they keep saying to reset the router but fault is outside and I would like it fixed as bt broke it so please fix it

• 
  John Richards (@Johnty14) reported 6 minutes ago

  so @bt_uk after no real support over your dm’s as we were going around in circles, with you still not quite understanding that when someone that has an account with you dies, their contract ends. It’s not transferred to their next of kin. We gave notice with the bereavement team

• 
  Darren Lewis (@Darren_Lewis1) reported 7 minutes ago

  @bt_uk typical BT broadband neglecting loyal customers - renewal prices for a customer of 6 years - charging WAY MORE than the market rate and WAY MORE than if I was a new BT customer. Shame on you, I thought those days of not caring about your long standing customers was over.

• 
  SeanMynyddLlangynidr 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇮🇪 🇵🇸 (@SeanLlangynidr) reported 7 minutes ago

  @bt_uk are a waste of human breath, and are Olympic standard liars. It's now the Communications Ombudsman, your service is an utter shambles.

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 10 minutes ago

  @bt_uk It's useless if you can't check the number is the number of the person... It's just a hindrance for the customer that gives absolutely zero security.

• 
  Mark Howell (@MarkTheSnap) reported 14 minutes ago

  So, this new digital voice from @bt_uk If the internet is down you can't use your landline. Guess what, the internet is down so we don't have a phone. We can't get a mobile signal in our area, that's why we have a landline. This is progress apparently.

• 
  jack250213 (@e4290936) reported 17 minutes ago

  @bt_uk calling itself 'customer centric ' grates with me after an internal transfer of my broadband went horribly wrong, then four hard searches on my creditworthiness and three attempts to get BT broadband and a TV package also successfully completed by phone after a time on the phone that I regret all fell through with no explanation or apology. Customer centric? You are having a laugh BT!

• 
  Joshua Beider (@JoshuaABeider) reported 18 minutes ago

  @bt_uk no service since 6pm Ryde, IOW. tried everything reboot, turn on/off. Confused as to why as there’s no outage being reported however the text AI service is saying there is?? ? Sort it ouT BT

• 
  Trina S 💙 (@BrownEyedGirlGB) reported 22 minutes ago

  @bt_uk you then went onto confirm to refuse to cancel the Digital Voice appointment even though your records show the telecare equipment hasn’t been upgraded yet and that the notes say I’ll be in touch when it is. Rep went on to say we might be left without a line, like a threat