BT (British Telecom)

BT (British Telecom) Outage Report in Hampstead, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hampstead, Greater London, England 12/12/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hampstead, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Hackney, City of London, London, Kingston upon Thames, Ilford, Paddington, Islington, Harrow, City of Westminster, Barnet, Perivale, Ealing, Wembley and Walton-on-Thames.

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City Problem Type Report Time
United KingdomSouthwark Wi-fi
United KingdomHackney Total Blackout
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomKingston upon Thames Internet
United KingdomIlford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • JessicaWoodley Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England

    @bt_uk guys. It’s actually not funny how bad your customer services is sort it out . Don’t use BT

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    @j_tran18 @btsport sound still going but have huge red and white tracks where the players are running it's truly awful. This must never be allowed to happen again and must be available on teresstrial in the future

  • DiegoSemerene Diego Semerene (@DiegoSemerene) reported from Hammersmith, England

    Anyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!

  • Belger91 Tom Belger (@Belger91) reported from Wandsworth, England

    Not sure what’s been worse. This game, Spurs or @btsport awful YouTube stream #UCLfinal

  • credshaw64 Catherine Redshaw (@credshaw64) reported from Barnet, England

    @bt_uk Very frustrating, my landline is broken, we’ve reported it BUT we keep getting texts talking about our broadband! UNPROFESSIONAL! Listen to what we’re saying (3x now).. Broadband = FINE, Landline = BROKEN!

  • JessicaWoodley Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England

    @bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!

  • woodgnomology paulusthewoodgnome (@woodgnomology) reported from Poplar, England

    @BigBlueDave @bt_uk @btsport @btsportfootball @YouTube Similar speeds, similar problem. Switched router off/on and it's much improved. Albeit, dropping out periodically for a couple of seconds. Only a problem on Smart TV YouTube app. No streaming issues via PC.

  • watchcentre WatchCentre (@watchcentre) reported from London Colney, England

    @btbusinesscare @btbusinesscare Your fault number 10763322 / complaint number: IMP-104593642. No telephone / broadband since Saturday evening (almost 70 hours now), your service sucks. Hope this message reaches your CEO Mr Gerry McQuade. You charge £1500/month for fibre optic broadband, its scam

  • westheweasel Russell Kelly (@westheweasel) reported from Islington, England

    @wobblyclark @btsport Game was shit too

  • keithy1317 Keith (@keithy1317) reported from Brentford, England

    @UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩

  • JessePeacock Jesse Peacock (@JessePeacock) reported from Lambeth, England

    @bt_uk your Bt Faults website is broken. Won’t let me book an appointment for an engineer. Pls help 😩

  • BanquetRecords Banquet Records (@BanquetRecords) reported from Kingston upon Thames, England

    it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb

  • krissbaird Kriss Baird (@krissbaird) reported from Islington, England

    @btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers

  • katynaomi56 Katy Johnston (@katynaomi56) reported from Wandsworth, England

    @bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    @btsport what an awful service trying to watch #UEFAChampionsLeaguefinal continually freezing on u-tube and missed the penalty disgusting allowed to have both European finals pitiful coverage and should never be allowed to happen again

  • emmasleon Emma Leon (@emmasleon) reported from Lambeth, England

    @bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude

  • maxsammarco Max Sammarco (@maxsammarco) reported from Lambeth, England

    @btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.

  • Pegers Gustav Pegers (@Pegers) reported from Wandsworth, England

    @RobbieKnox @btsport It was fine for the Chelsea match on Wednesday, but that may be down to the fact there was only two of us watching it

  • MoistStrawberry Shawn (@MoistStrawberry) reported from Watford, England

    well done @WWE what a way to lose a load of viewers by giving up a 30 year service from Sky - we pay enough as it is let alone paying more for @btsport .. well I know where I will be watching WWE going forward , awful decision 😪

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    And on top of that subtitles which cannot remove blocking bottom of the pitch and whoever is typing it is clueless on names of players, new cheese = now chase ffs @btsport this is awful

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Sara_latif1 Sara Abdellatif (@Sara_latif1) reported

    @bt_uk You can solve it by sending the engineer TOMORROW to fix the broadband. He was booked today and I was waiting all morning. I called 1 pm and found it was cancelled and I need to wait another week !!!!!!

  • KarlDuvall Karl Duvall (@KarlDuvall) reported

    @bt_uk hi what is the problem with code IPC6019. Been onto your CS done full box and router factory reset and still no broadcast on any Bt Sport channels. Yet Netflix works fine in 4K ? Please advise..

  • chulimamii char (@chulimamii) reported

    @btsport yo you took my money and now you’re saying my account doesnt exist and i just wanna watch the cl pls help

  • RandyWatson6969 Daz (@RandyWatson6969) reported

    @bt_uk Please be aware everyone that British telecom do not care about their customers and I urge you not to aquire their broadband services. I have been ripped off this year after being a loyal customer for 5 years. Absolutely disgusted and I suggest you shop elsewhere

  • Sara_latif1 Sara Abdellatif (@Sara_latif1) reported

    @bt_uk @BTGroup WORST EXPERIENCE EVER!! CUSTOMER FOR 3 WEEKS PAID 30 POUNDS AND SAW NOTHING TILL NOW!! YOUR AGENTS HAVE NO CLUE. YOUR ENGINEERS DO NOT EXIST. NO ONE MAKES THE SAME MISTAKE AS I DID. DO NOT#SUBSCRIBE TO BT. EVER !!

  • MsJanGraham1 MsJanGraham (@MsJanGraham1) reported

    @bt_uk Issue has now been resolved. After doing a retune these two channels were not even listed, after a software update and another retune - selecting a different city - channels appeared

  • Sara_latif1 Sara Abdellatif (@Sara_latif1) reported

    @bt_uk I will do that Claire. But I lost all hope with BT. three weeks of unfulfilled promises. Long calls. No solution. Each agent gives me a promise. I call the next day I found that request is cancelled and I need to book again and again appointments.

  • VintageMads Maddy Vintage Hostess (@VintageMads) reported

    @bt_uk Time you got realistic with your accounts policy and allowed joint accounts. Someone l know cannot get any help with the account her husband had .He died 3 years ago and you are over charging. She spent 4 hours on the phone to you trying to solve the problem . Shame on you.

  • markcalpin @markcalpin (@markcalpin) reported

    Why is the BT Sport 2 picture on Channel 529 so poor - not HD at all? @virginmedia @btsport @btsportfootball

  • Tom_ncfc1902 Tom (@Tom_ncfc1902) reported

    @btsport There is basically no point paying to stream via your website - nowhere near stable enough. 6 minutes in and I've either been buffering or frozen for about 1 minute of that. You're a telecommunications company - for can you fail to run a streaming site properly?