BT (British Telecom)

BT (British Telecom) Outage Report in Hampstead, Greater London, England

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The latest reports from users having issues in Hampstead come from postal codes NW3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hampstead, Greater London, England 08/15/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hampstead, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Fulham, London, Streatham, Hornsey, Bermondsey, Tower Hamlets, Islington, Watford, Camden Town, Leyton, City of Westminster, Bushey, Lee, Ealing and Hackney.

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City Problem Type Report Time
United KingdomFulham Phone
United KingdomLondon Internet
United KingdomStreatham Internet
United KingdomHornsey Internet
United KingdomBermondsey Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

  • R4T3D_R7 R4T3D_R7 (@R4T3D_R7) reported from Poplar, England

    @Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • RyanHeatly Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • jackdiakou jackdiakou (@jackdiakou) reported from Enfield Lock, England

    @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • NEMUSA1 Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

  • ainey68 Lorraine Wall (@ainey68) reported from Harrow Weald, England

    @bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • jugolotus Jules Ugo (@jugolotus) reported from Camberwell, England

    Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

  • NeilFranks7 Neil Franks (@NeilFranks7) reported from Hounslow, England

    @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • glebefootball Glebe Football Club (@glebefootball) reported from Bromley, England

    I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported

    @bt_uk They’ve been aware of the problem for three days and have done nothing .. #justsaying

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

  • scott_Graham_1 Scott G (@scott_Graham_1) reported

    @bt_uk I’ve been sat staring at my smart hub 2 for the past hour watching it blink orange, I’ve tried everything to troubleshoot this issue and I can’t seem to find anywhere I can see if the broadband is down in my area

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported

    @bt_uk What’s the reason? Squirrels? Community Fibre cutting the wires or BT just not sorting out the service?

  • constript NewgenEnder (@constript) reported

    @bt_uk not sure what’s going on but I’ve been having horrible wifi for about an hour, is there a issue going on with your servers or?

  • maes_bach Rod Evans (@maes_bach) reported

    @bt_uk don’t believe it a service that was cancelled Jan 22 yet still being charged for it unbelievable, complained a number of times but not getting sorted, why? had e-mail Nov 22 to confirm account will be credited with £45.95, guess what, get bill this week and no sign

  • MikkoCJ Mikokonuts (@MikkoCJ) reported

    @btsport your apps are crap. Constant audio lag, regardless if it is via chromecast or app on TV. Been like this for ages and I've complained before with a very generic sloppy shoulder response. Show some integrity, own the issue and fix it.

  • thecloudxpert Christopher Lewis 🇬🇧🇺🇦 (@thecloudxpert) reported

    @bt_uk Your scam reporting form is broken btw.

  • AmyKNewport Amy (@AmyKNewport) reported

    @bt_uk But you can't help so I can watch sport and the other channels I pay for?

  • AmusedApee 🤔 (@AmusedApee) reported

    @bt_uk Hey BT please sort out your network. Cost lots of the past two weeks