BT (British Telecom) Outage Report in Hampstead, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hampstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hampstead, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, Paddington, Southall, Ilford, Southwark, Hackney, Ealing, Hampstead, Enfield Town, Tower Hamlets, City of Westminster, Fulham, Islington and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hampstead, England
Latest outage, problems and issue reports in Hampstead and nearby locations:
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Morris Hickey # Stay home, beat Corvid-19 #
(@Morris2906) reported
from
Chigwell, England
SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Esoteric187
(@Esoteri40187080) reported
@bt_uk The faults were reported thd day after the lightening strike. A BT engineer in the area two days afterwards said there were dozens of lines down and there weren't enough repair teams. That was almost 2 weeks ago. I know of four people still without their BT service. Is there more
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Stuart Key
(@Donttalksquit) reported
@bt_uk is there a know of issue in Norfolk of incorrect numbers being shown when somebody rings. Just phoned my dad with my mobile and he says it showed as a weird set of numbers like like an international call. Happened as well when my brother called him earlier. Also happened
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Katharine Carey
(@impalapatch) reported
@bt_uk my internet has dropped to under 7mpbs a number of times over the last month, twice In the last week. When my hub is restarted it seems to fix it, does this mean I need a new hub? I am on Halo package, but what do I need to do to get money back for slow speeds?
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Louise
(@spartacus_ed) reported
@LillyC2605 @bt_uk It came back on for me at 12am but BT says they are still working on problems so I don’t know whether there’s a risk we might lose it again.
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T Edwards
(@mstoyaedwards) reported
Hi @bt_uk your internet service was down all Monday evening and now keeps dropping today. Are there any service issues? I don’t have a landline number so can’t check on your website.
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♡ ÖGJådey ♡
(@_theogjade) reported
@bt_uk is anyone gonna bother fixing the issues then or nahhhh? We haven’t had streaming tv or gaming or ANYTHIN all night just been staring at a blank screen! multiple users around the country with the same damn issue why is it not being looked into / fixed???????????
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Bill Alexander 🏴🇪🇸❤️💛💜
(@mabilicabill) reported
@btsport Not bad for a new club.
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Bea1060
(@bea1060) reported
@bt_uk Urgent-please can you help this is the second GP surgery on the Isle of Wight where their phone lines have failed. Patients can ring in but the staff are unable to pick up and connect. St Helen’s gp practice as we speak. Urgent
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Ellen Davis
(@EllenDa13732137) reported
@bt_uk a number of people in the household work remotely, so wifi is essential. the reasoning is irrelevant because the only way we can get a new internet provider is to cancel the cease order
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jodi
(@jodi21677941) reported
@bt_uk @mattwarman @SKYbroadbandPH some needs to help us, we have 2 ONT lines into our house and have paid and used them for over 2 years (2 accounts). Being told we cannot have 2 and they have switched one for but we are paying for service via BT and sky nobody can help us