BT (British Telecom) Outage Report in Hampstead, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hampstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Hampstead, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Hackney, London, Southall, Southwark, Wandsworth, Harrow, Watford, Brentford, Camden Town, Ilford, Paddington, Hampstead, City of London and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Hackney |
Internet | |
| London |
Total Blackout | |
| Hackney |
Wi-fi | |
| Southall |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hampstead, England
Latest outage, problems and issue reports in Hampstead and nearby locations:
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Ivan Clark
(@wobblyclark) reported
from
Islington, England
@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Shelly
(@Michell32388272) reported
from
Tottenham, England
@bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end
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Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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FootprintsFoundation
(@BobFootprints) reported
from
London Colney, England
@btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
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Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Anne De'Ath
(@AnneDeAth) reported
from
Harrow Weald, England
@bt_uk Sorry, doesn't work. Text fails to send.
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
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𝕮𝖆𝖒𝖊𝖗𝖔𝖓
(@CameronScarlett) reported
from
Islington, England
@bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Broughan
(@peterbroughan) reported
@bt_uk Landline Fault reported (took ages) Engineer came out and “fixed’ it. Tested after he left, fault still there Called him immediately. He said he would return later to fix it> He didn’t. Calls not answered. from him or BT Now going through endless process again. Dreadful.
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Mesmo Consultancy
(@DrMonicaSeeley) reported
Wasted one precious hour of my life dealing with dreadful #customerrservice at @bt_uk and the problem has still not been reseolved!
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McG.co
(@McGco1) reported
@adamsummerton @TheVanaramaNL @btsport Setanta did used to show the play off games in the North and South 6th tier but never actual league games.
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John Lagrue 💙
(@jlagrue) reported
@bt_uk Apparently the phone is on the way, so I don't think so now. Thank you for your response You could perhaps pass on the the reflection that phone menus are a terrible way to deal with customers. Inflexible and irritating. It's always far better to talk to a real person
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Marc ⚒🦉
(@FrenchyWHU) reported
@BTCare I have also had to stop working today due to your internet so I have loss of earnings… fantastic what a great service I lose money and you still take my direct debit not caring. I will be leaving BT for a different broadband company with a more reliable connection
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daveleif
(@daveleif) reported
@pickles0303 @bt_uk Have you tried switching off smart set up on the hub manager. It doesn't work well with firesticks
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Caz (much older than you)
(@Caz_Hill_) reported
@bt_uk it's the recorder box - basically it records one out of five on the planner (very annoying) This is my second box with same issues since February. BT can find nothing wrong with it. Is it just my recorder or is there a wider issue with the software?
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gavin risbridger
(@gavris) reported
from
Kirton, England
@bt_uk been a broadband customer for 18+yrs my contract is due to end, just wondering if there would be any contact from yourselves to reward such loyalty? Looking around there are better deals, with cost of living going up constantly might be time to try as I don’t feel valued
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Mickey1Truffle
(@Mickey1Truffle) reported
@bt_uk Details sent - customer services say it’s not possible so will be interested to see if we can get a different response this way. Thanks.
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Kapil Vaswani
(@KapilVaswani8) reported
@bt_uk I have just finished a 42min conversation with BT. Some telesales at the weekend cancelled my phone line,15 year loyalty bonus.I have lost line, discounts, broadband and worse my home number. My history with BT gone. Please help me ASAP, I can DM you details.