BT (British Telecom)

BT (British Telecom) Outage Report in Hampstead, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hampstead, Greater London, England 02/14/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hampstead, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Hounslow, St Albans, Southwark, Wandsworth, Bromley, Islington, Camden Town, Newham, Paddington, Poplar, City of Westminster, City of London and Thames Ditton.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHackney E-mail
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • Scare158Steve Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • IanMackintosh04 Ian Mackintosh (@IanMackintosh04) reported from Potters Bar, England

    Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    Still can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

  • memyself_n_boo Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again

  • JaneBLyons Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • jamesd_27 James Drury (@jamesd_27) reported from Islington, England

    @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

  • AaronNacey AARON. (@AaronNacey) reported from Barnet, England

    @bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.

  • Scott9M Matty (@Scott9M) reported from Wandsworth, England

    @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @GabbyLogan @BTCare BT=Bloody Terrible

  • DianaNye Diana Nye (@DianaNye) reported from Paddington, England

    @bt_uk 😂 the website page is down

  • mrlloydcook Lloyd Cook (@mrlloydcook) reported from Lambeth, England

    @bt_uk my internet has just gone down in SW4, my hub has the orange light

  • eodsgn Eduardo Kerr–Oliveira (@eodsgn) reported from Hackney, England

    @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • ipowell1 ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • StanParis92 Staniel Paris Âû (@StanParis92) reported

    @bt_uk @BTCare following a BT broadband outage in my area that lasted all day from 04:00 until 17:15, my partner was unable to carry out her role as it is internet dependent. She has lost a day’s pay due to this. What can you do about this?

  • Bethany15787286 Bethany Jordan (@Bethany15787286) reported

    Absolutely dreadful customer service from BT these past few days. Error on their end and no communication from them and now I’m without WiFi which is needed to work from home😡😤😤 @bt_uk

  • MrSkyppy Andy Ciezak (@MrSkyppy) reported

    @bt_uk I waiting 6 days to fix my broadband and still nothing:/

  • Bethany15787286 Bethany Jordan (@Bethany15787286) reported

    @twinmum21 @bt_uk I’ve had exactly the same issue with them past few days. It’s been horrific customer service

  • FreezoneIsm Ism-freezone💙🇭🇹🕊🌹🐬🐈😽💋💐 (@FreezoneIsm) reported

    @KateOsborneMP @RichardBurgon @bt_uk Thank you so much for this... I received a letter from BT advising me to go online/ use the BT app, to check my balance/pay my bill & avoid a late-payment charge (£7.50). I've never done this, I've always had a paper bill & paid that way. Water bill arrived ok...

  • HartshornSamuel Samuel Hartshorn (@HartshornSamuel) reported

    @bt_uk is there problems with the the Wi-Fi? Mine just keeps restarting.

  • Norris15_Richie Richie Norris (@Norris15_Richie) reported

    @bt_uk No I’d rather let everyone know not to bother coming across to BT, I’ve just spent 40 minutes talking to your ‘customer service’ team for them to fob me off again! 67 days and counting

  • steves01x Steve (@steves01x) reported

    @bt_uk maybe me being stupid but I cant find anywhere on your site once logged in to view/order a family sim? And any info on them it says it has to be the same deal/allowance that i am on? Only need a cheap monthly for my child! Thanks.

  • Chemfund Lawrence (@Chemfund) reported

    Struggling to get BT Openreach to fix a 6 month FTTP issue, how can this be resolved @BTGroup @bt_uk

  • ReubenW62956441 Reuben Walker Bsc(Hons) 🗽 (@ReubenW62956441) reported

    @KateOsborneMP @RichardBurgon @bt_uk It’s only because they were caught out. If a member of the public had argued, they would not of backed down nor admitted any wrongdoing.