BT (British Telecom) Outage Report in Hampstead, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hampstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hampstead, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Barnet, Hackney, Harrow, City of Westminster, Northolt, Wembley, Paddington, Southall, Ilford, Southwark, Ealing, Hampstead, Enfield Town and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Barnet |
Internet | |
| Hackney |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hampstead, England
Latest outage, problems and issue reports in Hampstead and nearby locations:
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
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Ian Mackintosh
(@IanMackintosh04) reported
from
Potters Bar, England
Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.
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Eduardo Kerr–Oliveira
(@eodsgn) reported
from
Hackney, England
@UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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James Drury
(@jamesd_27) reported
from
Islington, England
@compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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Lloyd Cook
(@mrlloydcook) reported
from
Lambeth, England
@bt_uk my internet has just gone down in SW4, my hub has the orange light
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
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ian Burgin
(@ipowell1) reported
from
Camden Town, England
@bt_uk Never seen this woman but damn she is fine.!
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AARON.
(@AaronNacey) reported
from
Barnet, England
@bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew
(@matthewlwy) reported
What is wrong with your broadband connection @bt_uk ? I’ve been experiencing slow connections and constant random disconnections (yellow flashing light) over the past 2 weeks. It’s getting a bit ridiculous now.
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Kip
(@kiphakes) reported
Dammit @bt_uk were looking into a @btsport problem for me. My account looks like it's all working, but it's not.. Payment issue. However, I can't actually pay them, because my account says I owe nothing. Kick off is at 18:00 :(
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𝒸𝒶𝓇𝑜𝓁𝒾𝓃𝑒 𝒹𝑒𝑒𝑔𝒶𝓃
(@xcazza97) reported
@bt_uk hello just rented Wonder Women 1984 and there’s no sound, it’s working for everything else but when we go onto the BT store itself and start it from the beginning it’s still no sound. Can you help me please
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Seb Bowe
(@sp_bowe28) reported
@btsport Do you have a help account? I signed up for BT sport for my Sky Q, 2 weeks ago. However it is only working on my main box and not my mini sky boxes. Can you please advise? The only mention of add ons was for HD (which I’ve signed up for, but get the first 3 months free)
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Jack-^-
(@JackBadapdos21) reported
@bt_uk are there any known issues with broadband connection at the moment? My connection has dropped from a regular 40+mbps to 4mbps... Can't even stream a YouTube video properly
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Jodie
(@jodieedgson) reported
@bt_uk I spoke to an agent yesterday, and they advised me that they would be calling me back today to assist me with FTTP access/broadband issues. However, I’ve not heard anything & I can’t get through on the helpline.
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Patsy Moore
(@MoorePatsy) reported
When is @bt_uk going to protect their engineers who are entering different premises without proper protection. They all need the vaccine as they go home to their families worried they are infectious. It was months before masks were given. Shame on you @bt_uk. Help @BorisJohnson.
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Voice Of Reeveson
(@Voiceofreeveson) reported
@btsport sort your app out. Constant dog **** as usual
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karen
(@rossini75) reported
@bt_uk I am awaiting for a service engineer to update my broadband, this was booked for Tuesday 19th January 1-3pm. Order reference VOL013-552324350380
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Caroline's
(@dacasey92) reported
@bt_uk Hi Ash, I have tried several ways to Complain re our wifi and Halo failure. BT just keep closing my Complaint as "Resolved" when it has not been - Spoken to several BT persons - all to no avail and still terrible wifi - can you help