BT (British Telecom) outages and service status in Hampstead, England

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hampstead, England

The most recent BT (British Telecom) outage reports came from the following cities: Islington, Harringay, Kensington, and Camden Town.

City	Problem Type	Report Time
Islington	Wi-fi	2 days ago
Islington	Internet	2 days ago
Islington	Internet	17 days ago
Harringay	Phone	17 days ago
Kensington	E-mail	25 days ago
Islington	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

• 
  john durant (@johndurant63) reported 43 seconds ago from Islington, England

  @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

• 
  Martin Warner (@mwarn73) reported 3 minutes ago from Paddington, England

  I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

• 
  Heather Jenkinson (@heatherdesign) reported 4 minutes ago from Islington, England

  @bt_uk hello—is BT Wifi down in the EC1 area?

• 
  Henry (@erossiniuk) reported 5 minutes ago from Kensington, England

  Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

• 
  abby handbridge (@abbyhandbridge) reported 18 minutes ago from Islington, England

  @piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.

• 
  Oak 🌳 (@_Oak01) reported 28 minutes ago from Paddington, England

  @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

• 
  Mila Griebel (@MilaGriebel) reported 29 minutes ago from Camden Town, England

  @bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .

• 
  Russell Kelly (@westheweasel) reported 29 minutes ago from Islington, England

  @wobblyclark @btsport Game was shit too

• 
  Johnny Murnane (@Johnny_Murnane_) reported 29 minutes ago from Islington, England

  @bt_uk Working now thanks. App on phone, first time customer.

• 
  Bill / 葛威 (@BillGlover) reported 31 minutes ago from Camden Town, England

  @bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?

• 
  simon phipps (@simonphipps) reported 33 minutes ago from Camden Town, England

  Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

• 
  Kylie Ainslie (@DrKAinslie) reported 36 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Ric Mann (@ricmann1977) reported 36 minutes ago from Camden Town, England

  @moodybastardo @alexhoweng @btsport Bit rude.

• 
  darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported 42 minutes ago from Islington, England

  Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

• 
  Tom Westwater (@tomwestwater) reported 43 minutes ago from Kensington, England

  @bt_uk No given up- only 5 month left with BT so not a problem

• 
  Steve Rowley (@MidEssexOD) reported 45 minutes ago from Islington, England

  @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

• 
  simon colvin (@Simon_Colvin) reported 51 minutes ago from Islington, England

  @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

• 
  Matt Ridsdale (@MPRidsdale) reported 52 minutes ago from Islington, England

  @bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.

• 
  Nathan Talbot (@nathantalbot) reported 54 minutes ago from Camden Town, England

  @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

• 
  ian Burgin (@ipowell1) reported 58 minutes ago from Camden Town, England

  @bt_uk Never seen this woman but damn she is fine.!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Loftus Rogue (@LoftusRogue) reported 6 minutes ago

  Moved into a new flat. I’d had trouble with my @bt_uk Wi-Fi in the old place, so this time I thought: let’s pop do it properly. I upgraded to a more expensive Full Fibre package. Foolproof.

• 
  Olliemorr2017🐾🐱🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Olliemorr20171) reported 9 minutes ago

  @ScotsValkyrie @bt_uk I pay about £90 with BT, ridiculous amount, decided to make a switch via a comparison site, found a deal half the price but then told sorry you can't have it as BT own EE as you're an existing customer, as is Plusnet. Options seem limited!!

• 
  Gillian Smith (@GillianSmith16) reported 11 minutes ago

  @bt_uk @Beji218888 Your service checker is saying your system is down and your service centres won’t have any more information. This is 2026

• 
  . (@SpawnSoul) reported 13 minutes ago

  @bt_uk Phoned you close to ten times. And to be fair if our postcode wasn't so limited I'd not be using your trash service. But is what it is.

• 
  Dustfuch (@Dustfuch1) reported 14 minutes ago

  @bt_uk please tell your call handlers to stop the hard sell once youve asked to leave. 4 times i had to tell them to stop trying to sell me things, and they still kept me on hold and transferred me to a "manager" to let me cancel. Frustrating isnt strong enough

• 
  Luanne Woodward (@Lu_Woo79) reported 14 minutes ago

  @bt_uk Issues with “customer service” You sent a renewal, the price is too high I want to cancel (give notice) 2 HOURS on a chat only to be told I’m too early for notice?? Why isn’t this being brought to my attention when I stated the cancellation date? Very frustrated 😤

• 
  Phillip Thompson (@Phillip16484278) reported 15 minutes ago

  @bt_uk I’ve been a BT customer for many years. It would appear you value new customers rather than retaining new ones. There’s a monthly difference of £5. Rather lose a customer I would think that you would match the price. Apparently not. Crazy business model.

• 
  Sem Essessi (@SemiEssessi) reported 17 minutes ago

  @bt_uk your customer service has gone right down the drain. your entire automated system is made of options that assume a million things that are not true for me. its just infuriating and you keep wasting my phone credit by failing to do basic back office jobs. call me ffs.

• 
  Karen: “I identify as a Goddess 👑” Totes Bonafido (@ladylittler) reported 20 minutes ago

  @bt_uk I still need my mobile to be able to do this! The system won’t let me in on our login: saying incorrect when we know it isn’t. An update would be nice

• 
  gusto beats (@gusto_beats) reported 21 minutes ago

  FFS 😡😡😡😡 I’m 6 foot 6 FOOT away from my disc thing and sitting in my garden and my #btwifi is dropping out on my phone!!!! @virginmedia PLEASE put your internet down my road. @bt_uk you suck