BT (British Telecom)

BT (British Telecom) Outage Report in Hampstead, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hampstead, Greater London, England 03/29/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hampstead, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Barnet, London, Hammersmith, City of Westminster, Hounslow, Hampstead, Newham, Muswell Hill, Woodford Green, Fulham, Paddington, Wandsworth, Enfield Town, Wembley and Hackney.

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City Problem Type Report Time
United KingdomBarnet Internet
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomHammersmith E-mail
United KingdomLondon Wi-fi
United KingdomCity of Westminster Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • jamesd_27 James Drury (@jamesd_27) reported from Islington, England

    @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

  • JaneBLyons Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • Scare158Steve Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • Scott9M Matty (@Scott9M) reported from Wandsworth, England

    @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

  • DianaNye Diana Nye (@DianaNye) reported from Paddington, England

    @bt_uk 😂 the website page is down

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

  • eodsgn Eduardo Kerr–Oliveira (@eodsgn) reported from Hackney, England

    @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @GabbyLogan @BTCare BT=Bloody Terrible

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • AaronNacey AARON. (@AaronNacey) reported from Barnet, England

    @bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.

  • IanMackintosh04 Ian Mackintosh (@IanMackintosh04) reported from Potters Bar, England

    Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    Still can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • ipowell1 ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

  • RAZMIKSARGSYAN RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England

    @btsport can the support team please message me

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Oracle_Dan Daniel Wells (@Oracle_Dan) reported

    @bt_uk really not happy at the moment got a problem seemingly sorted just for the same one to happen again a few weeks later and now I have to wait until Monday again for it to maybe be fixed , when I’m sure it’s not my end with the problem, very let down

  • nsummers1234 neil summersgill (@nsummers1234) reported

    @bt_uk Unbreakable ? No agents available on chat ? Everytime I phone up with a technical issue ... "We'll run a line check" - no other option. How can I get my issue resolved?

  • Richard64257879 Richard Wiles (@Richard64257879) reported

    @bt_uk WHAT ARE YOU DOING?? The now on-site BT engineer has just informed that you have CEASED MUMS LINE and REMOVED HER NUMBER!! Every has been removed. Just WTF are you@doing to us/her? Call me immediately. Escalating to Mike Gauterin now

  • PanaService_UK Panasonic Service UK (@PanaService_UK) reported

    @richard_pont @PanasonicUK @bt_uk Please contact our customer care team on 0344 844 3899 and they can run through some troubleshooting with you.

  • Dyslogix DYƧLӨGIX 🃏 (@Dyslogix) reported

    I think it's time to look for another provider @bt_uk we're sick of this price hiking crap and seeing no improvements at all. So we'll run out this contract term, and bid you a good bye.

  • JadeyBum1990 Jade Tant 🍉🦩 (@JadeyBum1990) reported

    @bt_uk Hi, we are thinking of joining BT Fibre once our terrible connection with @TalkTalk is over and done with. Is there a live chat option anywhere I can chat with an advisor about our options and whether the service is definitely guaranteed here as wasn’t when we first moved.

  • hatterallhill matthew barnes (@hatterallhill) reported

    @bt_uk If the connection is crap, likely its bt

  • cosmicgirlie Jay Émme, BA (Hons), MA (Dist) (@cosmicgirlie) reported

    Oh, @bt_uk so we had 1 of your engineers visit us because we just switched to your broadband, and he didn't even connect us. And then you issued us with discontinued parts whilst we wait. It's been nearly 2 weeks now. I'm hoping this isn't your normal/standard service.

  • Paul_CTH Paul Alves (@Paul_CTH) reported

    @bt_uk I’ve already called in and Irene says I’ve to wait til next Friday to get engineer in .. again - You Don’t seem to have a long term strategy!? Do you? or you’re not bother to spend money sending engineer out. If this continues I will cancel my contract.

  • j3nk1 James Jenkinson (@j3nk1) reported

    @bt_uk Ye It seems really hard to rebook an engineer to put me bloody Internet in my dad had waiting from 1pm to 6pm yesterday and never showed and never had the courtesy to call us either as we speak am still waiting on the phone to be transferred to an engineer been waiting ages......