BT (British Telecom)

BT (British Telecom) Outage Report in Hampstead, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hampstead, Greater London, England 02/02/2026 10:00

February 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hampstead, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Islington, Hackney, Poplar, Northolt, Greater London, Southwark, Harringay, Thornton Heath, Stanmore, Hampstead, City of Westminster, Barnet, Ilford and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomIslington Total Blackout
United KingdomHackney Internet
United KingdomPoplar Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • bondmedia Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • dangregorybfc Dan Gregory (@dangregorybfc) reported from Bromley, England

    @bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........

  • L_Alborough_ Luce (@L_Alborough_) reported from Lambeth, England

    @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    @bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

  • miltipello Joshua Milton (@miltipello) reported from Camden Town, England

    Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare having intermittent issues with our broadband. Trying to do the online check and it’s taking forever. We had this yesterday as well.

  • TDMaurice Tom Maurice (@TDMaurice) reported from Wandsworth, England

    Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout

  • Morris2906 Morris Hickey # FREE AT LAST # (@Morris2906) reported from Chigwell, England

    Therein lies the clue. If he was from BT then he'd know whether you have internet. If you get such a call give no information and just hang up. @bt_uk @metpoliceuk

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

  • MPRidsdale Matt Ridsdale (@MPRidsdale) reported from Islington, England

    @bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Camden Town, England

    @bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"

  • Djbarryc Barry c (@Djbarryc) reported from Bromley, England

    @BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • s1nn3tkn0t BTrshite (@s1nn3tkn0t) reported

    @bt_uk having trouble connecting to internet, Alexa said she would look into it. It may take 2 mins. Alexa said BT are awful ( she used a different word but I’m being polite.)

  • louiselaird231 Louise Laird (@louiselaird231) reported

    @bt_uk I’ve been on & off the phone for over an hour, described our issue to 3 different people, been cut off twice, waited in for 4 hours for your engineers which haven’t shown up & been without wifi for 6 days to be told it will be another 5 before someone comes out. Just awful

  • misakimi82 misakimi82 (@misakimi82) reported

    @bt_uk After another 40 minutes on the phone today and the TWELFTH person I've spoken to, I believe it to be resolved now. I'll shortly be logging a formal complaint about my phone number being changed without my permission too.

  • Adammisc20 LFC Itz Crossbow (Adam) (@Adammisc20) reported

    @adel9291 @LFC @btsport I’m sorry but your stupid if you think Williams is better than konate

  • rashpalsidhu1 rashpal.sidhu (@rashpalsidhu1) reported

    @bt_uk Not in my house. 12 engineer visits could not fix my broadband. Good advert though promoting your broadband, money well spent.

  • fitratollah lemo (@fitratollah) reported

    @LFC @btsport Awful performance!

  • MightyBrett BrettMighty (@MightyBrett) reported

    @1cornishblue @Xpedite0500 @btsport How has he got a job? He is a fecking idiot!

  • afcbuddy bodz (@afcbuddy) reported

    @bt_uk @oyinbo87 I sent a DM and a message 50mins ago and all I got was a bullshit link. Can someone actually read my damn message. Or give me a refund and explain how i can cancel my contract you fail to live upto

  • MikeWilliams_UK Mike Williams 🇬🇧 (@MikeWilliams_UK) reported

    @bt_uk your router may provide excellent WiFi within a house. But it doesn't supply it to anyone else. Please help us support professionals to educate the public that someone asking on Twitter etc "my WiFi is down is yours too" utter twaddle.

  • jeanluk55982424 Alison Mccafferty (@jeanluk55982424) reported

    @jackiebmsp @bt_uk Jackie Baillie You speak about the Crown Estate. That Labour registered as Great Britain party? That you will take over? I really do not like to be the burden of bad news! But for YOU...one will make allowances. I have all evidence that Scotland own all Estates and It would