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BT (British Telecom)

BT (British Telecom) Outage Report in Hampstead, Greater London, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Hampstead, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Enfield Town, Barnet, Hammersmith, City of Westminster, Hounslow, Hampstead, Newham, Muswell Hill, Woodford Green, Fulham, Paddington, Wandsworth, and Wembley.

CityProblem TypeReport Time
London Internet 9 hours ago
Southwark Internet 9 hours ago
London Internet 11 hours ago
Enfield Town Internet 17 hours ago
Barnet Internet 1 day ago
London Phone 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • nadinematheson
    Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • plattste
    steve platt (@plattste) reported from Ilford, England

    @BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.

  • MoggyMarshman
    Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • sirblackers
    Richard (@sirblackers) reported from Walthamstow, England

    @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

  • am_on_the_fence
    jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • justcryhavoc
    Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • ilopezcard
    Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England

    @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

  • SJEIsAnAuthor
    Sabrina J. Elliott (@SJEIsAnAuthor) reported from Tottenham, England

    @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • Nazzzzzz1000
    Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • Godavarian193
    GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • SabineDreibe
    Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • richardfoster1
    Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • PeterLingua
    Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?

  • johndurant63
    john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • johndurant63
    john durant (@johndurant63) reported from Islington, England

    @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

  • darrentedeschi
    darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • jdibon
    Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • Janietip
    Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • submita
    subhash r ghosh (@submita) reported from Harrow Weald, England

    @bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dean_joanne
    Joanne Dean (@dean_joanne) reported

    @bt_uk As I said I’ll just cancel my direct debit as you’ve cancelled the service with no notice period. I haven’t got another 40 minutes to waste ringing again

  • AlkramiA
    3Li (@AlkramiA) reported

    @btsport It's a match @ 5, how do u miss the first 15 min?? !! R u stupid!!!! #MilanJuve

  • DiabeticRik
    PatriotGooner (@DiabeticRik) reported

    Who is this prick being rude to Fara on BTSport

  • Julie66161579
    _jess_.e (@Julie66161579) reported

    @bt_uk NOT HAPPY with bt, elderly, vulnerable, disabled parents left without phoneline after upgrading their bt two weeks ago, can't receive or make calls,bt say they will try to fix by next Wednesday but can't guarantee this!?@

  • Nikki_Smith94
    Nikki Morley (@Nikki_Smith94) reported

    @bt_uk we’re having issues with our internet connection. Could someone help please

  • celemaistre
    Charlotte Le Maistre (@celemaistre) reported

    My 88 yr old mother living in Kent reliant on personal alarm connected to her @bt_uk landline. BT landline has not been working for 2 mths, mother fell out of bed yesterday, unable to use the alarm due to landline not working. When will BT /@OpenreachHelp fix this?

  • dibba69
    Donna Tilston (@dibba69) reported

    @bt_uk really disappointed with the current service from you. Not resolving the issue within 24 hours as promised and nobody telephoned me back with an update. Poor customer service xDx

  • D_P_Palmer1
    Daniel (@D_P_Palmer1) reported

    @bt_uk Do you think this is good service BT. Is this how you think you should treat customers? You won't send me a temporary data hub to use because you want me to upgrade, for a service that you're not providing. 16 months in a contract and 2 separate outages lasting 2 months combined

  • freezinwolf
    🄵🅁🄴🄴🄴🅉🄾 (@freezinwolf) reported

    *******, is there anything more irritating than Jeff Brazier (who?why?) reading out the scores on @btsport Niw-niw, one-niw, free-niw A no mark with a voice that can strip lacquer 🤮 @btsportfootball

  • Julie66161579
    _jess_.e (@Julie66161579) reported

    @bt_uk Done as you requested, still not working