BT (British Telecom) Outage Report in Hampstead, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hampstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (17%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Hampstead, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Wandsworth, Southwark, Hammersmith, London, Chingford, Hounslow, Harringay, City of Westminster, Ealing, City of London, Islington, Kensington, Wembley and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Wandsworth |
Internet | |
| Southwark |
Internet | |
| Hammersmith |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hampstead, England
Latest outage, problems and issue reports in Hampstead and nearby locations:
-
subhash r ghosh
(@submita) reported
from
Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
-
Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
-
Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
-
Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
-
jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
-
Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
-
Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
-
Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
-
Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
-
Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
-
Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
-
GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
-
Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
-
john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
-
Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
-
Richard
(@sirblackers) reported
from
Walthamstow, England
@bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.
-
Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
-
Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
-
john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
-
Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy Weller
(@andyweller66) reported
@bt_uk If the appointment didn’t go through, it might be polite to let the customer know. Some of us have to go to work, not sit at home pretending.
-
Bresa 🔙the 👑
(@pmbreslin) reported
@virginmedia The whole VM service is a joke and I can’t wait to be off it. I even stopped calling in faults, CM make everything too difficult - apart from upgrading of course. @bt_uk fitted today, works perfectly.
-
LaverockHallBirdFood
(@LaverokBirdFood) reported
@btbusinesscare You are despicable- charging us for fibre broadband which we can’t get ! Our broadband is 1mgps - pitiful & but we pay for better - their answer - pay more - for lousy service . Shame on you
-
vectorize💙
(@_vectorize_) reported
@bt_uk @artsmithdrums Ah yes, a 14.4% increase in one year is very reasonable and will definitely yield a commensurate increase in service, won't it ClaireC. Mine has gone up by £20 a month btw, what a joke.
-
Sheabutter Cottage®
(@akuawood) reported
@bt_uk I am very frustrated with your service. Engineer booked for Monday 27th February never turned up. Technician book for a call on Tuesday never phoned!!!
-
🇺🇦 Ben Digedig 🏴🇬🇷
(@Ben_Digedig) reported
Called @bt_uk as bills going up by RPI PLUS 4% because they can. Back to their bad old ways with bad deals & customer screwing. Their 'offer' was to increase bill by MORE than RPI + lock me in till 2025🤬Any way to cancel the 9 months on contract? @MartinSLewis @MoneySavingExp
-
Pete Edwards
(@MrPeteEdwards) reported
from
Urmston, England
Hello @bt_uk and @WeAreOpenreach how can it take 3 weeks , to not resolve a broadband dropping issue in a Manchester property. Our broadband is off.. and seemingly no-one know why.
-
Shelley Whitlam - Menopause Champion
(@shelleywhitl) reported
@TheSolarShed @btbusinesscare Kevin, give the twitter team a chance to help you, I was at the end of my tether back in July following a business move, the twitter team were the only people worth speaking to and they sorted it after 8 wks of incompetence from the phone & online chat staff.
-
Sam
(@samsamsamsam92) reported
from
Leeds, England
@aliogg_77 @btsport The Saturday blackout was brought in 50 years ago and doesn’t show any benefit these days - in fact the EFL themselves have been campaigning to get it scrapped. On the FA cup point, little old Manchester United the live game tonight, sure the 900k in TV money will do them good.
-
#RidsFAIL OUT
(@theGentryPNE) reported
Pay more than any other country in the world for @SkySportsPL, @btsport and @PrimeVideo and can’t watch top of the #EPL midweek - Arsenal not on tv. Can’t wait to cancel this **** 🖕 #ARSEVE #PremierLeague