BT (British Telecom) outages and service status in Hampstead, England

Problems in the last 24 hours in Hampstead, England

BT (British Telecom) signals over the past 24 hours, with local activity from Hampstead, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Hampstead, England and nearby areas
• Service-wide baseline

Live Outage Map Near Hampstead, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Southwark, London, Hammersmith, Waltham Cross, City of London, Islington, Southall, Wandsworth, Enfield Town, Hounslow, Hackney, Brentford, Newham, and Camden Town.

City	Problem Type	Report Time
City of Westminster	Internet	1 hour ago
Southwark	Internet	5 hours ago
London	Internet	18 hours ago
London	E-mail	19 hours ago
London	Internet	19 hours ago
Hammersmith	Internet	20 hours ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

• 
  barrie brown (@barriebrown1) reported 36 seconds ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  Elliott Rawstron (@Elliottrawstron) reported 10 minutes ago from Wandsworth, England

  @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

• 
  Steven Chapman (@DrStevenChapman) reported 10 minutes ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

• 
  Sabrina J. Elliott (@SJEIsAnAuthor) reported 13 minutes ago from Tottenham, England

  @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

• 
  Lanny (@_LannyWalker) reported 14 minutes ago from London, England

  Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

• 
  Kelvin Thomson (@ThomsonKelvin) reported 14 minutes ago from Barnet, England

  @bt_uk Broadband seems to be down in Barnet area. Please advise

• 
  Rahel Bailie (@rahelab) reported 18 minutes ago from Camberwell, England

  @bt_uk Nope, they fixed my billing problem, thanks.

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 26 minutes ago from Poplar, England

  @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

• 
  Lanny (@_LannyWalker) reported 30 minutes ago from London, England

  @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

• 
  Edward Woodhouse (@edwardwoodhouse) reported 30 minutes ago from Poplar, England

  @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

• 
  Daniel Hirschmann (@danielhirschman) reported 32 minutes ago from Hackney, England

  Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

• 
  Heather Jenkinson (@heatherdesign) reported 38 minutes ago from Islington, England

  @bt_uk hello—is BT Wifi down in the EC1 area?

• 
  Joe Boyd (@realJoeBoyd) reported 40 minutes ago from Islington, England

  @btsport I wonder what the fix is?

• 
  James Mariner (@MarinerIndy) reported 42 minutes ago from Camberwell, England

  Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

• 
  Lochlann (@Lochlanndg) reported 43 minutes ago from London, England

  @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 44 minutes ago from Lambeth, England

  @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

• 
  julie atkin (@atkin_julie) reported 47 minutes ago from Hackney, England

  @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

• 
  🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported 59 minutes ago from Hackney, England

  Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

• 
  Jane Means (@janemeans) reported 59 minutes ago from Paddington, England

  @bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph

• 
  Rob Fisher 💙 (@rob_fisher_efc) reported 60 minutes ago from Tottenham, England

  @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 5 minutes ago

  @bt_uk @shelliephair From my experience, complaints are not dealt with by BT at Sheffield - they are closed without resolution. It makes me two annoyed BT get away with this. How do I escalate an unresolved complaint. It is not a frivolous complaint.

• 
  noone@nowhere (@nooneatnowhere) reported 9 minutes ago

  @bt_uk you are not listening...we have done that at least 4 times now...hours on the phone every time...a complaint was made in JUNE...nothing is ever done. Everyone just blames someone else. For a "communications" company you are an utter joke.

• 
  Eddie Crouch (@EddieCrouch) reported 12 minutes ago

  After 30 years with @bt_uk I have switched to @SkyUK for my broadband phone and TV package . A £40 per month rise was the reason and an almost identical service for 50% less . Wonder how much I have lost by not switching sooner ?

• 
  Jim Spence (@JimSpenceDundee) reported 15 minutes ago

  Over the last few three weeks I did what I thought was the decent thing and allowed workers from @WeAreOpenreach @bt_uk and their contractors, to access my property to check two poles, which were NOT on my property, but in neighbouring properties where access was awkward, but not impossible. This below was the resulting damage from a wire attached to my house to a pole outwith my house, as they worked on it. I’m now expected to fill in a lengthy explanatory form and seek private estimates to repair it, before returning the form to their lawyers. This costs me time and effort for a problem not of my making.

• 
  Warren Peters (@wizza_wozza) reported 16 minutes ago

  @bt_uk The options you’ve suggested don’t cater for someone who has very poor mobile signal and no WiFi, your auto tech checks say it’s working fine, but it isn’t. You’ve been contacted a few times during the week, several times today and still no resolution.

• 
  jenny leyshon (@jennyleyshon) reported 18 minutes ago

  @bt_uk absolutely useless - TV is slow in buffering and laptop is slow but do you think I can talk to somebody with a bit of common sense? No. Been told everything is fine but it’s not. I want an engineer out to fix as I need to be able to work from home.

• 
  huw (@jonsie) reported 18 minutes ago

  Messaging BT Customer Service over web chat is akin to NASA communicating with Voyager .... send a message, waiting ... waiting ... waiting @bt_uk

• 
  Warren Peters (@wizza_wozza) reported 21 minutes ago

  @bt_uk Why can’t you @bt_uk send an engineer out to sort it out? Surely if you’re getting multiple requests over a period of days about a particular account at least you can do is investigate or take in interest on whether the issue has been fixed?

• 
  m (@nerzia_) reported 24 minutes ago

  @bt_uk is so bad wow

• 
  Josh (@_JoshDenham) reported 28 minutes ago

  Hi guys, is there any reason why my Broadband Hub won't connect this evening? I've tried the usual off and on again, factory reset but no connection whatsoever! Please help? @bt_uk

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