BT (British Telecom)

BT (British Telecom) Outage Report in Hampstead, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hampstead, Greater London, England 01/24/2026 13:00

January 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hampstead, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Wembley, Hampstead, Ealing, Enfield Town, Tower Hamlets, City of Westminster, Fulham, Islington, Paddington, Southall, Hounslow, Southwark and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomEaling Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • adamkinsley adam kinsley (@adamkinsley) reported from Harrow Weald, England

    @jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

  • Kev_McLoughlin Kevin McLoughlin (@Kev_McLoughlin) reported from West Molesey, England

    I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

  • matw69 Mathew Wood (@matw69) reported from Richmond, England

    Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games

  • TheMadness97 Sir Byron (@TheMadness97) reported from Camberwell, England

    @bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔

  • tomwestwater Tom Westwater (@tomwestwater) reported from Kensington, England

    @bt_uk No given up- only 5 month left with BT so not a problem

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    @bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service

  • RadioFacilities Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • MaverickLegacy Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • HungLee Hung Lee (@HungLee) reported from London Colney, England

    @bt_uk Yes. The line has been down for days. Need broadband for business!

  • MarvManPro Marv- So Real Sounds (@MarvManPro) reported from Poplar, England

    @bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

  • TheBonnieKiwi Kiwi 🥝 🔜 #EGX London | #4TG Game Con (@TheBonnieKiwi) reported from Poplar, England

    @kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin

  • AlsubaieSalem سالم السبيعي🇰🇼 (@AlsubaieSalem) reported from Wandsworth, England

    @bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

  • Grace_KIS Grace Graham MSc (@Grace_KIS) reported from Hackney, England

    Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Smokyfcb Messi jr🐐👑 (@Smokyfcb) reported

    @433 @DeBruyneKev @btsport MY ANALYSIS OF PSG VERY SMALL CLUB VILLAGE TEAM NO TROPHIES BAD PLAYERS BAD COACH BAD JERSEY TERRIBLE STADIUM SIDEMEN IS BETTER PSG SHOULD BE CONVERTED TO A POULTRY FARM IN MY BOOKS

  • niceguyrichy niceguyrichy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 💙 (@niceguyrichy) reported

    @f1broadcasting @btsport ah crap, it’s all gonna get more expensive isn’t it 😐

  • NerdShredz NerdShredz (@NerdShredz) reported

    @bt_uk Internet has been up and down all day. Every time I reply to a response on Twitter we get a "issues in your area" So I'm good thanks 👍

  • stevecurtis_85 Steve The Average Gamer (@stevecurtis_85) reported

    Right this is the 3rd night in a row, my internet (@bt_uk) and my phone (@o2) have lost connection at exactly the same time. Why. What ******** is going on?? I really don’t understand. Zero signal on my phone and my internet has completely lost connection.

  • LaurenDoogs Lauren Doogan (@LaurenDoogs) reported

    @kimmy260387 @btbusinesscare shocking service

  • AmyTeamLH Amy (@AmyTeamLH) reported

    Didn’t have the best nights sleep last night. The internet and phone signal mysteriously went down for the 3rd night running at around 1.15am so I had to get up and restart the bloody hub. Not good enough @bt_uk @EE 😕

  • KeepitdarkIan Captain Pugwash (@KeepitdarkIan) reported

    @GaryLineker @btsport Far too much testing going on. End the testing, end the furlough, and covid would go away, if the govt/SAGE allowed it to. Why are healthy people being tested still? Would you go to a hospital to check for a broken leg if you could walk ok? Big bucks is driving this.

  • pgsaunders P (@pgsaunders) reported

    @going4golds @BritishTelecom A couple weeks ago, long awaited, pre booked BT engineer simply didn’t bother to turn up (to install the service!!). No response to texts or calls. Didn’t even try to call me. None of the @bt_uk staff could deal with the complete issue.

  • CrimeSpies CRIME // SPIES (@CrimeSpies) reported

    So BT is selling #BTSport. I never understood the idea in the first place. Remember it was FREE when it started with BT Broadband and is now £15 a month for about 5% of what Sky offers. But the MotoGP is brilliant. Hope someone takes care of it.

  • andrews1986 Andrew Stafford (@andrews1986) reported

    @bt_uk Service issue. Openreach were in area this morning and said all good it’s a click of a button on your side. One the phone again tonight and still no further forward