BT (British Telecom)

BT (British Telecom) Outage Report in Hampstead, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hampstead, Greater London, England 03/24/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hampstead, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, London, Hackney, Southwark, Ruislip, Poplar, City of London, Barnet, Harringay, Paddington, Wembley, Greater London, Hammersmith, Hounslow and Wandsworth.

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City Problem Type Report Time
United KingdomCity of Westminster Total Blackout
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomSouthwark Internet
United KingdomRuislip E-mail
United KingdomCity of Westminster Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • TheStarPA The Star PA (@TheStarPA) reported from Poplar, England

    @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical

  • DecorTiles Decor Tiles (@DecorTiles) reported from Watford, England

    @bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England

    @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • Starfox118 Vaughn Highfield (@Starfox118) reported from Tottenham, England

    Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal

  • TheLoneRanger00 Adam King (@TheLoneRanger00) reported from Paddington, England

    @BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • janemeans Jane Means (@janemeans) reported from Paddington, England

    @bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • Winemonday Pam (@Winemonday) reported from Richmond, England

    @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk fix my broadband it's disgusting charging people money and not providing a service.

  • MJ_Wong Michael Wong (@MJ_Wong) reported from Barnet, England

    Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nigelbudge Nigel Budge (@nigelbudge) reported

    @bt_uk terrible service, my mobile contract had finished, want to change to SIM deal, over 30min delay to speak to advisor.

  • lady_sami0 Sami (@lady_sami0) reported

    @bt_uk Won’t let me check as it ask for landline an I have only broadband. But this is ridiculous now. When will this be sorted??? I’m sure many more people having this issue to. An yet BT ain’t doing nothing about it

  • topmarriner Joe Marriner (@topmarriner) reported

    @bt_uk had to go online to be told there's a problem in my area that will get fixed in the next 28 hours but no email to say that my 4G will be activated? Surely this is incorrect

  • stevehillthen Steve Hill (@stevehillthen) reported from Brightons, Scotland

    @btsport can you please cancel my monthly payment (made 20 minutes ago)? I cannot cancel online and you’re not showing the game I wanted to watch (misleading info). Many thanks

  • KathrynDW59 Kathryn Walker 💙 🌻 (@KathrynDW59) reported

    @bt_uk I’ve been a BT customer since Broadband was rolled out. Love the TV package etc. But with service of 14Mbps I’m afraid the relationship is about to end. Superfast you say - in my dreams….

  • con_thread ConThread (@con_thread) reported

    @bt_uk Was with @BT #BT via EE @EE - The merger/buyout has been kept quiet/on the down-low. Joining with BT was supposed to improve EE broadband+ but actually made it worse. EE bought Orange then closed down local Orange mast making half my home blackspot. We have now left EE/BT.

  • lady_sami0 Sami (@lady_sami0) reported

    @bt_uk broadband still down had no internet for over 24 hours. I’m getting fed up now when will this be fixed?? SE20 BROMLEY

  • looseelectron1 looseelectron (@looseelectron1) reported

    @bt_uk my elderly disabled neighbour has come to me for help because his landline is down and it is attached to his care line. What to do? Tried phoning but I cannot get through to you.

  • TheOnlyBovice Guy Tomlinson (@TheOnlyBovice) reported

    @bt_uk Is anyone going to reply to messages, you did a factory reset and now nothing connects and it’s basically broken

  • ShilpaPennieP shilpa pennie p (@ShilpaPennieP) reported

    Totally F##ked off with @bt_uk #openreach - how many more phone calls and engineers will it take before some manager in a suit in a fancy office has the ***** for o call me and take accountability for an absolutely appalling service ?!! Engineer yesterday but issue ongoing