BT (British Telecom)

BT (British Telecom) Outage Report in Hampstead, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hampstead, Greater London, England 12/01/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hampstead, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Wandsworth, Ruislip, City of London, City of Westminster, Hackney, London, Harringay, Southwark, Newham, Wembley, Hounslow, Poplar, Islington, Stanmore and Greenford.

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City Problem Type Report Time
United KingdomSouthall Internet
United KingdomWandsworth Internet
United KingdomRuislip Phone
United KingdomCity of London Wi-fi
United KingdomCity of Westminster Internet
United KingdomHackney Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice

  • ThomasGrundy3 Tom Grundy (@ThomasGrundy3) reported from Walthamstow, England

    @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

  • DaveOCarroll Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England

    @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • wp257 Warren Price (@wp257) reported from Barnet, England

    Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • rob_fisher_efc Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England

    @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ieagleits kc (@ieagleits) reported

    @bt_uk BT waiting since 24t  Feb, still no service,  and only part of the line installed,OpenReach half the job, line in the corner garden, BT eng Several calls from CS. BT CS and“Open reach”  are all rubbish warning to people dont use BT,DO NOT   Go to  Virgin. VOL**365*****112056

  • LynneJoh Lynne Johns (@LynneJoh) reported

    @bt_uk Do you have a progress report on the outage in SE20 please? Still no broadband since about 4.30. Thanks

  • jatroa Jatroa 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jatroa) reported

    @bt_uk So I will be continuing on Twitter, as long as BT is not providing the service for which it is charging me. …It’s an excellent way of demonstrating BT’s standard of service. And seeing how long it takes to service complaints.

  • polly7719 Heidi 🌸 (@polly7719) reported

    @bt_uk Hi could someone please help!! My services are being cancelled when it was only the WiFi discs that should be cancelled. I need help asap.

  • KTHalvorsen Krister Halvorsen (@KTHalvorsen) reported

    @bt_uk - broadband been down since late last night and need it working asap as I’ll be having to work from home in a day or so. Plus it’s running my lighting and heating system at home.

  • andyhornet8 andyrolls (@andyhornet8) reported

    @bt_uk are you able to help, mobile services have been cancelled and temporary number given and moved over to ee now I can’t get a pac code to keep my number.

  • sgordon_the87 Ste Gordon (@sgordon_the87) reported

    @bt_uk hi, I’ve got an issue changing my TV package on the MyBT app and website, it keeps telling me to call which I did and I was told it couldn’t be done. I want to drop Big Sport for entertainment, I did this last summer without issue, is there anything you can do to help?

  • lowRedPhoto lowRedPhoto (@lowRedPhoto) reported

    @MartinSLewis hello I have a query about being charged £360 by @bt_uk for switching back to @EE #broadband 1 day after due to inferior speed and lack of customer service. It has been so stressful as can't talk to anyone and my complaint quashed even though same company #BT

  • persimew Lisa the Bard (@persimew) reported

    @bt_uk You have a real problem with scammers abusing your text service. I have had three scam attempts (energy, mobile phone and general text retrieval) in the last 24 hours and have had to block your phone number. It really needs monitoring.

  • Elaine_11 Elle (@Elaine_11) reported

    @bt_uk hi BT. You keep messaging me saying you’ve not got my hub back but I’ve replied to the sms with proof of postage. Can you help me