BT (British Telecom)

BT (British Telecom) Outage Report in Hampstead, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hampstead, Greater London, England 11/18/2025 14:10

November 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hampstead, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Chingford, Hackney, Wandsworth, Southwark, Hounslow, Harringay, City of Westminster, Ealing, City of London, Islington, Kensington, Wembley and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBuckhurst Hill Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomChingford Internet
United KingdomHackney Internet
United KingdomWandsworth E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • DianaNye Diana Nye (@DianaNye) reported from Paddington, England

    @bt_uk 😂 the website page is down

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @GabbyLogan @BTCare BT=Bloody Terrible

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • KiranRaichura Kiran Raichura (@KiranRaichura) reported from Watford, England

    @SkySports if you're going to have that nonsense-spewing ****** as a pundit, then at least get someone with a backbone, and perhaps from the other clubs standpoint, to tell him he's being stupid. There are good pundits around, but you seem unable to find them, unlike @btsport

  • IanMackintosh04 Ian Mackintosh (@IanMackintosh04) reported from Potters Bar, England

    Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    Still can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • JaneBLyons Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • RAZMIKSARGSYAN RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England

    @btsport can the support team please message me

  • AaronNacey AARON. (@AaronNacey) reported from Barnet, England

    @bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • jamesd_27 James Drury (@jamesd_27) reported from Islington, England

    @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • eodsgn Eduardo Kerr–Oliveira (@eodsgn) reported from Hackney, England

    @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • ipowell1 ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

  • albsar1970 Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnBuscema Ann Marie Buscema (@AnnBuscema) reported

    @bt_uk Sort it Out or I will write to the CEO I repeat I have been a Customer a LONG Time going back before your useless Indian call Centre.Why has my Monthly Bill £98 I have NEVER missed a payment and this is how you treat me.i am 72 a Widow

  • TofieldBob bob tofield (@TofieldBob) reported

    @bt_uk Hi BT we were expecting two digital phones to arrive as ordered by your customer service. Nothing has turned up. Please advice where my order is?

  • Plip_A Phil Austen (@Plip_A) reported

    @btsport How do I cancel my subscription? I keep getting charged for the monthly pass but when I log into my account it just asks if I want to renew my subscription. I've also changed my payment method on there and it's still being taken from my old payment method.

  • Newalljamie Jamie Newall (@Newalljamie) reported

    @bt_uk And this morning a promised, scheduled phone call to talk through all the appointment problems simply didn't happen.

  • ckbrrtt CharlotteKathleen💫 (@ckbrrtt) reported

    @bt_uk is there a way to speak to someone via chat? I need help.

  • GravesSusie Susie Graves (@GravesSusie) reported

    @bt_uk Feel like it's time to leave BT after being a customer for over 20 years. We pay a lot of money for a terrible service and I spend too much time calling and trying to get the problem fixed - with no resolution.

  • DonAlfonso99 𝙈𝙖𝙙𝙞𝙧𝙖 𝙤! 🙄 (@DonAlfonso99) reported

    @UtdPlug @ebay_kokeh @btsport If you don't like to see skills, then close your eyes or go support other clubs Why do you think people like Ronaldinho? 🤔 Meanwhile he's a role model to many

  • GravesSusie Susie Graves (@GravesSusie) reported

    @bt_uk Constantly. Essentially there's no service with drop outs hourly. Make progress with one customer service rep or engineer, then the BT bot cancels what they try to do to help. It's so shoddy.

  • imaner76 imaner76 (@imaner76) reported

    @bt_uk @virginmedia Thank goodness that @VodafoneUK have a reliable and robust service via my mobile, otherwise we'd have no internet and working from home without it... impossible.

  • APSharpe1 A P Sharpe (@APSharpe1) reported

    Hi @bt_uk - is there an email or online form link to raise a complaint? I have been on hold waiting your CS team to answer for more than 3 hours this week and no other way of contacting you except by post according to your website