BT (British Telecom) Outage Report in Hampstead, Greater London, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Hampstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Hampstead, England
The most recent BT (British Telecom) outage reports came from the following cities: Camden Town, City of London, Hammersmith, London, Southwark, Brentford, Enfield Town, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, Barnet, and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town
|
1 hour ago | |
|
City of London
|
Phone | 3 hours ago |
|
Hammersmith
|
Internet | 3 hours ago |
|
London
|
Internet | 4 hours ago |
|
London
|
Total Blackout | 5 hours ago |
|
Hammersmith
|
Internet | 5 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hampstead, England
Latest outage, problems and issue reports in Hampstead and nearby locations:
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James Drury (@jamesd_27) reported from Islington, England@compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs
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Phelan Hill MBE (@PhelanHill) reported from Wandsworth, EnglandJust left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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Paul Kellaway (@pkllwy) reported from Poplar, England@bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported
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Craig McRae (@craig_mcrae) reported from Lambeth, England@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
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Rebecca (@RebeccaMc) reported from London, England@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandI ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Scarebear (@Scare158Steve) reported from Wandsworth, England@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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Eduardo Kerr–Oliveira (@eodsgn) reported from Hackney, England@UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.
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Ria Hall (@memyself_n_boo) reported from Enfield Lock, EnglandCan you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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Paul Kellaway (@pkllwy) reported from Poplar, EnglandHi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution
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Ian Mackintosh (@IanMackintosh04) reported from Potters Bar, EnglandIntermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.
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AARON. (@AaronNacey) reported from Barnet, England@bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.
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ian Burgin (@ipowell1) reported from Camden Town, England@bt_uk Never seen this woman but damn she is fine.!
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Matty (@Scott9M) reported from Wandsworth, England@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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Jane Lyons (@JaneBLyons) reported from Camberwell, EnglandAbsolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please
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Steve (@stevetom110) reported from Eltham, England@btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡
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peter gardner (@petergardner50) reported from London, England@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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Lloyd Cook (@mrlloydcook) reported from Lambeth, England@bt_uk my internet has just gone down in SW4, my hub has the orange light
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James (@jemerson18) reported@bt_uk My service started yesterday, it has taken nearly a year for bt and open reach to connect the new build property to the network so I can still cancel the contract if I wanted. I pulugged the hybrid box into it and re checked speed later on and it was still the same
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Canslim (@Canslim2020) reported@bt_uk @ClndrHj Is there an issue with but broadband in London? Mines down
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snowflakecannon (@snowflakecannon) reported@bt_uk I do not have a landline anymore just my mobile an Wi-fi I am a fibre 2 plan customer
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Phil Archer (@philarcher1) reported@bt_uk you'll need chainsaws and more to fix the cable down affecting IP8 3PX/Y Big tree has brought the cable down.
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ThomasFabianski (@ThomasKaluaiku) reported@bt_uk lads can you point me in the direction of where I can talk to customer service out of hours
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Cassie Black (@RhoCassio) reported@bt_uk Well it would help if I actually had the internet connection that I've paid for. I accept that faults happen, especially in the aftermath of a storm but some explanation of why my internet has been down for 12+ hours would be nice.
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Daniel Witter (@DanielWitter6) reported@bt_uk @EE Since yesterday my bt fibre back up hybrid has been flashing red with no signal and both our mobile have had no service. Yet the EE website suggested no signal issues? Please advise. 🥺
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Milan Matejka (@milanmatejka) reported@bt_uk Hi BT, I ran your Diagnostics Bot and it said that there is a Network problem and expected to be resolved by yesterday 18:57, but still without broadband and the BT service status still has an undefined repair date. Do you have more information on your end (01424, TN37)?
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Jim (@jimi43) reported@hollyseddon @BTCare Down since noon @BTCare any idea how long....getting on for 12 hours and counting
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Holly Seddon (@hollyseddon) reported@jimi43 @BTCare My tweet was from 2009 so I’m pleased to say this isn’t an ongoing problem! Hope yours gets fixed soon though!