BT (British Telecom)

BT (British Telecom) Outage Report in Hampstead, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hampstead, Greater London, England 02/27/2026 16:00

February 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hampstead, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Camden Town, Hanwell, Waltham Forest, City of London, Poplar, Brentford, Barnet, Newham, London, City of Westminster, Hammersmith, Chigwell, Islington and Southall.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney E-mail
United KingdomCamden Town Internet
United KingdomHanwell E-mail
United KingdomWaltham Forest E-mail
United KingdomCity of London E-mail
United KingdomPoplar E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Bromley, England

    Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • Nazzzzzz1000 Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

  • susan_pym Susan Pym (@susan_pym) reported from Brentford, England

    To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • excellenceinLDN Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England

    @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

  • am_on_the_fence jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk any news on when the Brixton BT outage is going to be dealt with?

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

  • sirblackers Richard (@sirblackers) reported from Walthamstow, England

    @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • submita subhash r ghosh (@submita) reported from Harrow Weald, England

    @bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!

  • SJEIsAnAuthor Sabrina J. Elliott (@SJEIsAnAuthor) reported from Tottenham, England

    @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nickthebubble78 Nick Bubble (@nickthebubble78) reported

    @bt_uk broadband issues in N13 area apparently not being fixed until 1 June? This can’t be right! More information is needed please

  • The4thSong ChelseafortheCup (@The4thSong) reported

    @bt_uk cant you sort your online payments out that will prob be another 30 mins listening to voice bot on the phone now so fed up of poor service and price hikes if ever my lad leaves your leaving with him

  • Narcotic_Thrust Sam Gregory (@Narcotic_Thrust) reported

    @bt_uk is there a problem with the broadband in the CH44 area? My wifi has been dropping out every now and then for a few days now. Ram diagnosis on it last night and was told it was fixed but it’s still doing it today. Thank you.

  • VictoriasBlog Victoria (@VictoriasBlog) reported

    I don’t think I can hold out till next Tuesday before @bt_uk fix this problem! No Wi-Fi, no phone line?! Unbearable 😩 #RefundPlease

  • hatimyhy (@hatimyhy) reported

    @bt_uk Hi there! I’m having trouble to log in to myBT. It seems that I cant remember my password. And even with the security question I barely remember. What should I do? Thank you

  • maxkinnings Max Kinnings (@maxkinnings) reported

    Abysmal customer service from @bt_uk. Having booked a line upgrade, my broadband was cut off by mistake yesterday and they can’t reconnect for TWELVE days. I’m currently working from home. Or meant to be. BT sucks.

  • max_tappenden Max Tappenden 🇺🇦 (@max_tappenden) reported

    @bt_uk But you don’t make this clear. You’re basically forcing customers to store you crap for 18 months and then return it to you. My dad didn’t want to store your crap, so he threw it away. And now you’re demanding £50 from him.

  • soccerdoc soccerdoc (@soccerdoc) reported

    @billyfish_66 @GerryHassan @btsport The one I thought best was Fraser wishart who didn't do summarising much (prob because of his position) but would focus on tactical issues not really obvious to the average viewer, explaining why players were doing what they were. Too often on TV it's just vacuous comments.

  • agentrascal Rascal (@agentrascal) reported

    @bt_uk Connection down again. Been down since 6pm. What a nightmare when trying to work.

  • alfie_west_55 Alfie_west 🇬🇧🇬🇧 (@alfie_west_55) reported

    @kenny47110 @btsport the guy is terrible, he was begging for a penalty and making ever case in the book why it must have been a penalty, when the boy was not even touched!! useless