BT (British Telecom) Outage Report in Hampstead, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hampstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Hampstead, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Greenford, London, Southwark, Hounslow, Hackney, City of London, City of Westminster, Islington, Brentford, Hammersmith, Paddington, Waltham Forest, Watford, Harringay and Palmers Green.
| City | Problem Type | Report Time |
|---|---|---|
 Greenford |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Southwark |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hampstead, England
Latest outage, problems and issue reports in Hampstead and nearby locations:
-
Milly Kenny-Ryder
(@millykr) reported
from
Merton, England
@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
-
Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
-
Adam Cannon
(@adam_cannon) reported
from
Barnet, England
Used to have best internet with @bt_uk - but in past week, our neighbours and us are having huge problems. Fibre speed still showing fast, but constant drops and buffering on streaming services. Feels like the days of dial up Wonder if the issue is outside the property?
-
Loft4Words
(@Loft4W) reported
from
Camberwell, England
@OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind
-
John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
-
Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
-
Brad W
(@thewattsy) reported
from
Hillingdon, England
Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail
-
🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.
-
Paul Lagan
(@CFCJourno) reported
from
London Colney, England
@btsport hi. I cannot get the live channels on the BT Sport app on my Samsung TV - I get error code VC549. I’ve tried rebooting router, TV off and on, reinstalling the app / nothing works. Yet it works fine on my mobile or laptop. Please, any solution?
-
Nesli Shafak
(@NesliShafak) reported
from
Hammersmith, England
whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk
-
Kass
(@Kass1411) reported
from
Paddington, England
@btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue
-
Joeboy
(@Joeboy_AFC) reported
from
Bushey Heath, England
@btsport I used to watch Champions League round my grandads every week before you disgusting ***** took the rights and charged an extortionate amount per month for it, you have NO right to comment on anything you greedy pieces of ****
-
Ian Kenealy
(@ianjk23) reported
from
Broxbourne District, England
@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
-
KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
-
Charli R
(@RojasLahoz) reported
from
Brentford, England
@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
-
Adam Cannon
(@adam_cannon) reported
from
Barnet, England
had an IP bleed between us and our neighbours for 3 weeks. Still waiting for BT to diagnose the problem (although we have!!) social media team amazing but @bt_uk very slow. Anyone else had similar issues? Means slow or no internet, random webpages blocked. Drop outs on zoom.
-
Rendy Prakoso
(@rprakoso13) reported
from
Camden Town, England
@bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers
-
Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡
-
RayWilliamAllsop #RaRa
(@rayallsop1983) reported
from
Enfield Lock, England
@bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.
-
Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Reliant Dobbin
(@ReliantDobbin) reported
@bt_uk BT is awful, customer service is just a cyclical round of nonsense. Ofcom are complicit who protect the bad service. I had piss poor, below par service throughout my contract, numerous engineer visits and no improvement. Changed provider 32mg vs 15mg from new vs BT.. ********.
-
Adam Hannan
(@adamhannan7) reported
@bt_uk My area has pretty poor download speeds and we're paying a lot more than we really should be compared to other markets and providers.
-
Calm Centre
(@CalmCentre) reported
Hello @bt_uk you’ve estimated over a week to fix my landline and broadband. I’m guessing you will reduce my bill? On line fault tracker fair enough but be good to have option to speak to someone find out what fault is. As a teacher I need to be online!
-
Claire Hayward
(@jimmymac20) reported
@bt_uk worst decision ever to move my internet provider to BT - down AGAIN! BN273JR Great timing just as going back to home working 👎🤬
-
@Emma Peel UK🍀🍾🕊🌍🦋✈🇬🇧
(@madelynrogers) reported
@bt_uk Our bt is so slow .. been trying to sort it out for months , call after call after engineer visit ? Supposed to be sorted again by Wednesday!! If not we're off.
-
@Emma Peel UK🍀🍾🕊🌍🦋✈🇬🇧
(@madelynrogers) reported
@Marcus_19 @bt_uk Same here ,you have to keep at them, no one helps. Fed up with them £85 a month and sport streaming is crap.
-
David Wiley
(@DaveWil82) reported
@bt_uk I've had my broadband cut off at home. Home move pending. I set up moving dates, then changed them when those dates changed. Looks like you've disconnected me on the original date regardless. Can you help get me reconnected asap? My wife needs to work from home.
-
Elizabeth Daminger
(@LizJ73) reported
@bt_uk Did a check . The fault isnt here. It seems to be at your end. According to that you have problems in a few places.
-
Winston Hill
(@WinstonHill17) reported
@bt_uk I’ve no idea? When I call Bt they just say “ oh your signal is fine” would these discs help and is there a charge?
-
Sean Akers ⚫🇪🇺🇬🇧🏴🎸#REJOIN #3.5%
(@sean_akers) reported
@bt_uk I'm not with BT and I have reliable WiFi not only in every room but also down the bottom of the garden in my garage so you're statement is not strictly true is it.