BT (British Telecom) Outage Report in Hampstead, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hampstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Hampstead, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Hounslow, St Albans, Southwark, Wandsworth, Bromley, Islington, Camden Town, Newham, Paddington, Poplar, City of Westminster, City of London and Thames Ditton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hampstead, England
Latest outage, problems and issue reports in Hampstead and nearby locations:
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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George⚽️
(@gww1996) reported
from
Spelthorne District, England
@btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒
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Marzenna Czubowicz
(@MarzennaC) reported
from
Brentford, England
@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
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Barry
(@uksov) reported
from
Eltham, England
@bt_uk great Customer Service from BT, resolved my issue quick and professional as always
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Matt the Cab
(@Matboy_Slim) reported
from
Camberwell, England
What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE
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Nitin Suriacant
(@Nitin_s1) reported
from
Brentford, England
@GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
@btsport He called the the ref an idiot. And that is why he is a ****, and always will be. No way back from that. ****** of the highest order. Can’t stand him.
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Johnny Murnane
(@Johnny_Murnane_) reported
from
Islington, England
@bt_uk Working now thanks. App on phone, first time customer.
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Colin Cooper
(@ColinJohnCooper) reported
from
Enfield Lock, England
@bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable
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lisah1974
(@harberlisalfc) reported
from
Hackney, England
@bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way
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UPGRADIAN Jack 🔶
(@jackbremer) reported
from
Wandsworth, England
@bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz
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FirstClassLounge
(@1stclasslounge) reported
from
Stratford, England
So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State
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Polly Cziok
(@PollyCziok) reported
from
Hackney, England
Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.
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LT✨✨
(@LKT2011) reported
from
Barnet, England
@Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.
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Mike Neale
(@Mike_E_Neale) reported
from
Harrow Weald, England
Hey @bt_uk our smart hub stopped working on Friday. Since then I've called you Friday, Saturday & today. We were initially told we were priority & an engineer would be round within 24 hrs. They are yet to do so or get in touch. We have received a mini hub which doesn't work. 1/2
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dadzoola
(@dadzoola) reported
from
Tottenham, England
@bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.
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Bill Banks
(@bill_banksy) reported
from
Bromley, England
@btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.
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Robert Woolley 🇬🇧🇮🇪🏴
(@robertwoolley) reported
from
Brentford, England
It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Julian Stockton
(@julianstockton) reported
Hello @bt_uk is anyone looking at your DM's? Your wait time to speak to someone is over 60 minutes and your online bots can't help. Give me a wave if you can see this👋
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Izy
(@izy_83) reported
@rioferdy5 @btsport What a load of crap
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dunham
(@dundeeham) reported
@bt_uk bought bt broadband on June 11th, waited till July 8th for the router to be dispatched. It’s never worked. I’ve had 3 different excuses and 3 different engineer call outs and still no internet in august. #btbroadband #disgrace
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Julian Stockton
(@julianstockton) reported
@bt_uk The waiting time on the phone is over 60 minutes, and your online messenger service can't assist. I have DM'd you.
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Paul F
(@_DigitalBytes) reported
@bt_uk 45 minutes call wait to speak to a human ? That's not customer service.
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Tommo
(@Tommo1590Tommo) reported
@bt_uk tried 2 separate occasions to cancel your services.. anyone actually in your call centres? 45mins and counting on hold so far for this call...
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Lindsay 👩🦳
(@lindsheartstayx) reported
Internet disconnecting every 5-10 mins since Thursday. Engineer hasn’t come out today, no cancellation text or call. Was given a compensation from @bt_uk for loss of service but no engineer til Wednesday and our entire street is having issues.
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Nick Stapleton
(@staplenick) reported
@bt_uk @JohnStapletonTV It's one thing for dad who has a mobile too and doesn't rely so much on his landline, for example to be linked up to medical equipment/an alarm, to have it totally out of action months on end. So @bt_uk what about those who do? This has been going on too long without resolution
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Charlotte
(@Charlyfarly85) reported
@bt_uk 2 hours to answer the phone, to be told you aren’t connecting our wifi and that you can’t tell us when it will. Oh and you won’t give us another minihub to allow us to work from home. Useless! Terrible customer service!
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Neil
(@NRManc) reported
Can’t remember the last time I made a call on my @bt_uk landline but just received my latest bill and discover the cost of a landline to landline call is 25p/min !! And that’s a bog standard number - no special service. Time to unplug it I think !!