BT (British Telecom) Outage Report in Hampstead, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hampstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hampstead, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Hampstead, London, Wembley, Southall, Poplar, Hammersmith, Hounslow, City of London, Greater London, Harringay, Thames Ditton, Southwark, Ealing and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| Hampstead |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Total Blackout | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hampstead, England
Latest outage, problems and issue reports in Hampstead and nearby locations:
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Glebe Football Club
(@glebefootball) reported
from
Bromley, England
I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
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Richard Easton
(@dickster0103) reported
from
Camberwell, England
@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
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EJ Ward
(@EJWardNews) reported
from
Lambeth, England
@streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.
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Liz
(@ejp72) reported
from
Walthamstow, England
@btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.
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Lorraine Wall
(@ainey68) reported
from
Harrow Weald, England
@bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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Jules Ugo
(@jugolotus) reported
from
Camberwell, England
Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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R4T3D_R7
(@R4T3D_R7) reported
from
Poplar, England
@Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@bt_uk the connection is so poor is driving me mental
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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sharon w
(@SW20cupcakes) reported
@bt_uk We have no phone or internet. Is this a local problem or just us. SW20
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Steve
(@TykeSteve) reported
@bt_uk So having read this, I will ask again! So now I am on digital voice via my BT hub instead of the ONT why do I need the battery backup system inside the ONT as I will no longer benefit from the fact the the ONT is still alive that upto now I could make calls during a blackout??
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cos
(@SeeBeeOss) reported
@bt_uk @virginmedia looks like my service is all up and working perfectly! Thank you for sorting that out so quickly, very timely given that @bt_uk was again failing to provide me with service. Can get back to work now!
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Chloe Raccoon
(@ChloeRaccoon) reported
Email today for Mr Chloe, asking me to take part in a survey on behalf of @bt_uk on how we're finding BT Cloud Voice. Few issues, I'm not Mr, and we don't use BT Cloud Voice...
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YOKO
(@yoko120887) reported
@btsport I’d like to make an official complaint over Steve macmanaman, my ears are bleeding uncontrollably with his dower commentary and awful jokes, How can you get all the worst pundits and commentators in one place! Genuine question
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Maisie- RIP Robert the allotment cat 🌈
(@maisiethetortie) reported
@bt_uk my internet and landline have been dropping out all evening can you help please?
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Roger Tichborne/RogT🔸
(@Barneteye) reported
@jessphillips If you switched it on and off, switch it back on! Our work internet was down for 3 weeks due to a @bt_uk problem, so you have my every sympathy
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Luke Whitehouse
(@whi55029745) reported
Feel like I'm watching Scouse TV and not btsport commentary is awful once again #LIVVIL
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Paul Medland
(@Itsonlyme1001) reported
@bt_uk Hi Dee when I try to login it asks for my email address or user name. My email address is a gmail one which it accepts but it doesn't recognise the password when I go to change the password it will recognise the gmail address and it will send a code but it never arrives.
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JoJoSmithUK
(@funnygaluk) reported
@bt_uk please can you help? My BT Broadband was supposed to be connected on 14/04, still nothing today. On the phone I’m told it’s @OpenreachHelp problem but in DM they tell me BT never submitted the order.