BT (British Telecom) Outage Report in Hampstead, Greater London, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hampstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Hampstead, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Waltham Forest, London, Hounslow, Hackney, Enfield Town, Wembley, Newham, Northolt, City of London, Ilford, Wandsworth, City of Westminster, Southwark, Paddington and Waltham Abbey.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hampstead, England
Latest outage, problems and issue reports in Hampstead and nearby locations:
-
tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@btbusinesscare hey guys. I need some help
-
Morris Hickey # FREE AT LAST #
(@Morris2906) reported
from
Chigwell, England
Therein lies the clue. If he was from BT then he'd know whether you have internet. If you get such a call give no information and just hang up. @bt_uk @metpoliceuk
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.
-
Matt Ridsdale
(@MPRidsdale) reported
from
Islington, England
@bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.
-
Liz
(@ejp72) reported
from
Walthamstow, England
@btbusinesscare having intermittent issues with our broadband. Trying to do the online check and it’s taking forever. We had this yesterday as well.
-
Joshua Milton
(@miltipello) reported
from
Camden Town, England
Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.
-
tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@bt_uk hey, I need help please
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.
-
Jo Clennell
(@Geords) reported
from
Merton, England
Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
-
Steve Bernard
(@Bernie82_) reported
from
Wandsworth, England
Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09
-
Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
-
John Mitchell
(@prof_j_mitchell) reported
from
Camden Town, England
@bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.
-
John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.
-
Barry c
(@Djbarryc) reported
from
Bromley, England
@BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport
-
John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"
-
Luce
(@L_Alborough_) reported
from
Lambeth, England
@bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.
-
John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
@bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’
-
Dan Gregory
(@dangregorybfc) reported
from
Bromley, England
@bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Max
(@MaxJamesMackay) reported
Absolutely appalling service from @bt_uk - Told by the engineer we’ve been misold the ultrafast broadband and can’t install. Need to start everything again can’t say when we will have WiFi again but probably weeks… ….when we work from home. In a pandemic.
-
Max
(@MaxJamesMackay) reported
@bt_uk Yes we spoke to your sales help line. It’s out of there hands as there is no way they can get us a new box so soon but we shouldn’t be in this situation. We wouldn’t have switch led providers if we knew we knew we couldn’t have it - and now we’re stuck.
-
Lesley
(@lesley219) reported
@bt_uk @WeAreOpenreach can you explain why you closed an ongoing complaint? Was it because we were getting too close to the bone of what you were doing? Or were your people no good? And how can you say there wasn’t a problem when you’ve dumbed down our speed?
-
Geraint Davies
(@grdavies01) reported
@bt_uk I have had an email and text saying I need to return my faulty router or I’ll get charged. I did this week commencing 6th Dec. I’ve tried your web chat in the app but it wasn’t working. Can someone please help me as I don’t want to be charged
-
🌗🌍 MrsC 🌎🌓
(@Mairebc) reported
@BTCare internet gone down this morning. Contacted BT. External problem might not be fixed until 29th Dec. Not good as it also means TV apps all down as well
-
Conrad Braam🤖
(@zaphodikus) reported
@christovskia @OpenreachHelp @bt_uk I know what that feels like. Had a split pair on our copper here, and took ages to find, along with double termination we do on my side of the line in the house, that one made me look stupid. It's a proprietary system, hard to troubleshoot.
-
Dan
(@JazzFlautist) reported
@bt_uk Had long involved call from bt security needing to make me more secure. My laptop couldn't open their help site. Said they'd fix it externally but would need to disconnect my broadband for the next 72 hours... over Christmas! ?? Really?? Looking to change supplier!
-
Max
(@MaxJamesMackay) reported
@bt_uk Yes, we entered our postcode and was told it was available when we bought it. When it come to installation we were told we were too far away from the green box to have it, and had no option to put us on another service and would have to reorder.
-
Pete
(@peet74) reported
@bt_uk No, but I can’t do all that I need to do on a small phone screen. This is the second time in a matter of weeks that the emails have been down and it’s very frustrating!
-
MahdiBena
(@BenadjalMahdi) reported
@bt_uk My internet is experiencing extremely high ping and is very slow, it's been like this for 2 days now?