BT (British Telecom) Outage Report in Hampstead, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hampstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hampstead, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Tower Hamlets, City of Westminster, Hackney, Wandsworth, Wembley, Paddington, Islington, Ilford, Hounslow, Poplar, Walton-on-Thames, Barnet and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Tower Hamlets |
Internet | |
| City of Westminster |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hampstead, England
Latest outage, problems and issue reports in Hampstead and nearby locations:
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Vaughn Highfield
(@Starfox118) reported
from
Tottenham, England
Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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Danny Attle
(@DanfromtheSouth) reported
from
Bromley, England
@btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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Steve Rowley
(@MidEssexOD) reported
from
Islington, England
@Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.
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Michael Wong
(@MJ_Wong) reported
from
Barnet, England
Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk fix my broadband it's disgusting charging people money and not providing a service.
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Kelvin Thomson
(@ThomsonKelvin) reported
from
Barnet, England
@bt_uk Broadband seems to be down in Barnet area. Please advise
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MadameCholet
(@PurpleDon1973) reported
from
Chigwell, England
Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???
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The Star PA
(@TheStarPA) reported
from
Poplar, England
@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Faichney
(@leefaichney) reported
@BTCare hi there. Im visiting my grandparents and being told yet another appalling piece of customer service by your BT. Installed a digital line, internet in Nov. Then your team 10 days ago come and rip the new line out the street. No reason why & no timeline to reconnect. Help!
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ADMHipHop
(@RealADM_HipHop) reported
Yo @btsport your app is ****. Watching any UFC event on replay Is a nightmare if you only want to watch a certain fight. Have to fast forward and guess where it starts because unlike any other streaming service ever I can't just choose what fight I want to see........
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John Hibbs
(@hibbsy) reported
@bt_uk Shambles of a process. Initially contacted BT to cancel my services, then went ahead & booked new supplier only to be told BT had put a ‘lock’ on the account and I needed to stop the cancellation & should of just let the new supplier do this. Now I’m paying twice for 3 weeks!
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Simon Walkden
(@mazymixer) reported
...there are too many big companies like @bt_uk who don't actually live the values they state. If customer satisfaction was so important, someone would have taken ownership of this as they promised me after a 2 hour call yesterday. I'm absolutely furious about this!
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Kirk Jones
(@kirkwjones) reported
@DCross_psycho9 The guy ‘Fletch’ from @btsport is even worse, never shuts up! I think he must get £10 for every word he says! @BumbleCricket
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David Lavelle
(@DavidLavelle19) reported
@mazymixer @bt_uk No surprise. I cancelled my subscription with them 3 days ago. Shocking service
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Simon Walkden
(@mazymixer) reported
@oxfordteddy @bt_uk It's not a technical issue, just abject customer service and lack of respect for customers in resolving an issue of their making.
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Jill Hayward
(@frdragonspouse) reported
@stillawake @bt_uk Yes. Some companies really do respond but with others it's purely damage limitation.
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pdarbz
(@darbz) reported
@bt_uk broadband keeps dropping out, your pages ask for a landline number which we don't have or to text help which my mobile won't allow, can someone assist please?
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HK
(@haaa_shi) reported
@virginmedia All I want after all these issues I’ve been having is a Wi-Fi booster provided. One I don’t have to pay for like when I was with @bt_uk. After all the things I put up with I’d say this is fair 12 days since I went live and have atrocious customer service and Internet service