BT (British Telecom) Outage Report in Hampstead, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hampstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Hampstead, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Barnet, Hammersmith, Camden Town, City of London, Southwark, Brentford, Enfield Town, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 45 minutes ago |
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Internet | 2 hours ago |
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Wi-fi | 15 hours ago |
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Internet | 17 hours ago |
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Wi-fi | 19 hours ago |
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23 hours ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Hampstead, England
Latest outage, problems and issue reports in Hampstead and nearby locations:
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Caz ☺🏴 (@caz_08) reported from London, England@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Daniel Fellows (@danfellows) reported from Camberwell, EnglandHey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Jack Teh (@JackTeh96) reported from Hammersmith, England@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Jack Teh (@JackTeh96) reported from Hammersmith, England@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Ali Abedi (@sahabedi) reported from Merton, England@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Kylie Ainslie (@DrKAinslie) reported from Islington, EnglandYou know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Jack Teh (@JackTeh96) reported from Hammersmith, England@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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abby handbridge (@abbyhandbridge) reported from Islington, England@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Jack Teh (@JackTeh96) reported from Hammersmith, England@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Caz ☺🏴 (@caz_08) reported from London, England@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Jack Teh (@JackTeh96) reported from Hammersmith, England@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Jack Teh (@JackTeh96) reported from Hammersmith, England@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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R4T3D_R7 (@R4T3D_R7) reported from Poplar, England@Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis
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jackdiakou (@jackdiakou) reported from Enfield Lock, England@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Lorraine Wall (@ainey68) reported from Harrow Weald, England@bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks
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Caz ☺🏴 (@caz_08) reported from London, England@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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abby handbridge (@abbyhandbridge) reported from Islington, England@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Kieran Shew (@shoeburger) reported from Merton, England@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Jack Teh (@JackTeh96) reported from Hammersmith, England@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Glebe Football Club (@glebefootball) reported from Bromley, EnglandI’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark ROSCROW MBE (@roscrow4) reported@btsport @ManCity Sort the coverage of the Leeds game out keeps breaking up terrible
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Stacey Butlin (@StaceyEBx) reported@btbusinesscare Again after being advised my complaint was resolved, the problem has resurfaced and you are billing for an account which should be closed. I have emailed Stephanie Agolini twice and had no response about this. Customer service is as bad as ever BT!. Sort it out!!.
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kevin spinks (@kevinspinks1) reported@bt_uk Absolute con internet down Thursday . ‘We will send you a hub’. - no you didn’t. Internet down again today ‘we will you send a hub’. Probably haven’t. Why not just have better infrastructure? Engineer not here until Tuesday! Not very good promise! Misleading advertising!
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Martin Williams (@MartWillWirral) reported@bt_uk Thank you for the BT mini hub. It arrived yesterday. But it seems the 4G signal here isn't strong enough for it. If junction box is fixed on Tuesday that will have been 9 days with no internet service. Will there be some refund ?
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NDDorganzola (@DublinDestroyer) reportedBT Sport @btsport has decided to pack up 🤨 Switched off, not working! Beyond frustrating
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Cornish Blue (@1cornishblue) reported@pdbluec @SkyUK @btsport I’ve done that. Getting all the other channels, just the City game that’s not working which is typical. I’m using my laptop and mirroring using Apple TV on my TV
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Cornish Blue (@1cornishblue) reportedHey @SkyUK how can you charge so much and yet when we get a bit of bad weather the service doesn’t work. No football on your channels but @btsport is working fine
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Brent Lamb (@BrentLamb8) reported@btsport Well, are you going to help me solve the problem or not??
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Gavin Naldi (@GavinNaldi1) reportedJenas is awful @btsport @BTFootball17
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Matthew Catterall 🇪🇺 (@mxcatt) reported@bt_uk So I'm with Sky for TV & BB, but on your channel. A friend is having the same issue. Hmm.