BT (British Telecom)

BT (British Telecom) Outage Report in Hampstead, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hampstead, Greater London, England 03/20/2026 05:55

March 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hampstead, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hackney, Greater London, City of Westminster, Hammersmith, Camden Town, City of London, Preston, Tower Hamlets, Harringay, Paddington, Wandsworth, Brentford and St Albans.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • c2chiropractic c2chiropractic (@c2chiropractic) reported from Merton, England

    @bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • theremaybebugs Annie Jenkins (@theremaybebugs) reported from Richmond, England

    @bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

  • y2theo Theo Georghiades (@y2theo) reported from Barnet, England

    @btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄

  • noels_c Noeleen Cohen (@noels_c) reported from Barnet, England

    @bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • _Oak01 Oak 🌳 (@_Oak01) reported from Paddington, England

    @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • hairy_chef pmolloy (@hairy_chef) reported from Bromley, England

    @bt_uk hi. My broadband is very very slow and hs been for a couple of days. Contacted customer services yesterday and they told me it was fixed. It isn’t. Last week I was getting speeds of 27mbps today it is 6.6mbps.

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hann8h Hannah ❄️ (@hann8h) reported

    @bt_uk Hi, I have just ran the diagnostics for this and it says the issue won’t be fixed until 3am? It’s been down for 8 hours already, and now a further 4. It’s already affected my working day and now it’s affecting my partners as he can’t work this tonight either.

  • Liiamm_moore96 Liam Moore (@Liiamm_moore96) reported

    @bt_uk our smart hub is stuck on a still orange light. Not sure what to do as none of the instructions to rectify the issue are working.

  • Toadehouse David Hughes (@Toadehouse) reported

    @bt_uk just upgraded to FFTP and when I speed check I am supposed to get 121MB download speeds but Netflix is buffering. What is going on as I never had this problem with previous supplier with lower speeds.

  • gunner49coyg Gunner (@gunner49coyg) reported

    Anyway you can mute the commentators on the Liverpool game? Them 2 together are truly awful. @btsport #LIVAJA

  • Stephen01728124 Stephen Hughes (@Stephen01728124) reported

    @bt_uk Thats because I've been talking to your customer service team for weeks on the phone. How is it possible that in 2020, you don't have a 24 hour call line? Surely in the modern world you realise that people use their Internet after 8pm?

  • nowtwithkids Matt Parker (@nowtwithkids) reported

    @JimWhite Is boxing just trying yo give up the ghost in letting mma overtake wtf is going on and why do @btsport and @SkySportsBoxing give it airtime. The Real Deal was my favourite fighter growing up but that was 30 year ago 🙈

  • RichardAllen25 Richard Allen (@RichardAllen25) reported

    @bt_uk @kittoched We tried to upgrade our system but when engineer arrived he told us he couldn’t do it. I have an booster/extendinder disc and still my security door bell shows “poor WiFi connection” We also have to do a weekly reset due to it slowing down.

  • Andicurrie Andi Currie (@Andicurrie) reported

    @th3girlnamedAmy @bt_uk I've spent 3 days being lied to by them, shocking customer service.

  • 1mike878 Michael (@1mike878) reported

    @bt_uk I know what’s happened with it, after another day of my life wasted and more spent on the phone, I was told the engineer didn’t come as he didn’t have the right equipment, the equipment I confirmed with your customer service guy who rang me yesterday was down he needed, no hope

  • wewantsaudis wewantsaudis (R.I.P milo 💔) (@wewantsaudis) reported

    @bt_uk If you hate poor connection stay well away from BT