BT (British Telecom) Outage Report in Hampstead, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hampstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Hampstead, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Wandsworth, Bromley, Southwark, Islington, Camden Town, Newham, Paddington, Poplar, City of Westminster, City of London, Thames Ditton, Hampton and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hampstead, England
Latest outage, problems and issue reports in Hampstead and nearby locations:
-
Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
-
Ivan Clark
(@wobblyclark) reported
from
Islington, England
@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
-
Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket
-
Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
-
Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
-
Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
-
Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
-
Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
-
Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
-
FootprintsFoundation
(@BobFootprints) reported
from
London Colney, England
@btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !
-
James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
-
Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
-
James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
-
Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
-
sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
-
Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
-
Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
-
Anne De'Ath
(@AnneDeAth) reported
from
Harrow Weald, England
@bt_uk Sorry, doesn't work. Text fails to send.
-
Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
-
Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Laura
(@basillaura85) reported
@bt_uk are there any problems with broadband in the Barrow-in-Furness area please? My router is flashing purple everything is plugged in properly. I've reset but still same problem
-
Sheffters
(@sheffters) reported
@bt_uk Well yes, if only, just once there’s FTTC if you can just string the cables then FTTP can’t be such a massive thing as building a new network. No road digging etc so logistics must be far simpler.
-
Neil Kennedy
(@Neil_Kennedy_2) reported
@bt_uk I’ve been onto the loyalty team!! £30 a month for Fibre 2 broadband to a new customer (with no upfront costs) and £55 per month to a loyal customer of 25 years.
-
gregb
(@boodie71) reported
@bt_uk I have a problem with my BT ID and I’m getting nowhere on the telephone. Can it be completely deleted and start again with a different email address?
-
RHP Group
(@RHP_UK) reported
@bt_uk Hi there. A member of our Customer Service Team has been trying to call all week in relation to remove an old BT phone booth that's on one of our estates but they've been able to get through. Please could we request a call back for them or know your recommended next steps?
-
Blank
(@streetswept) reported
Also, @SkyTV, it keeps recording random things we never asked it to, and deleting @BTSport items I haven't watched. Only @BTSport stuff though.
-
Neil Kennedy
(@Neil_Kennedy_2) reported
Just off a call with @bt_uk trying to renew my broadband deal. The deal they offered me is £600 more expensive over 2 years than it is for a new customer. As a loyal customer for over 25 year I’m completely disgusted with them. Bye BT!!
-
Medicare Cosmetics
(@MedicareCos) reported
@bt_uk This has gone on for months since May last year … today our internet and land line was disconnected to my business… the advisor offered me a new number … I have had the number 10 years it’s on all my business literature,i have never not paid my bills the come out DD each month
-
lovelife21
(@nattynats1) reported
@bt_uk I will be cancelling my service with you. This is so out of order
-
Andy Hopwood
(@AndyHopwood6) reported
@bt_uk It seemed a bit like a scam because his first line of sales pitch was to complain about BT for not sending out letters, he then wanted my the etc so he could send the complaint to the right department at BT. Obviously I didn't give him details and he left.