BT (British Telecom)

BT (British Telecom) Outage Report in Hampstead, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hampstead, Greater London, England 01/11/2026 09:50

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hampstead, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Paddington, London, Waltham Forest, Watford, Islington, Southwark, City of London, Harringay, Brentford, Palmers Green, Ilford, Hackney, Camden Town and Stanmore.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith TV
United KingdomHammersmith Internet
United KingdomPaddington Internet
United KingdomLondon E-mail
United KingdomWaltham Forest Wi-fi
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • DaveOCarroll Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England

    @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

  • DavidRobson84 David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England

    @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • rob_fisher_efc Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England

    @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

  • edwardwoodhouse Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England

    @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ThisIsNuka_ Nuka (@ThisIsNuka_) reported

    Had no issues with @bt_uk at all for a year and a half, then in the space of two days, the entire platform implodes. Little to no connectivity, and now, there's literally just flat out no broadband connection coming in. HaVe yoU TeSteD yoUr iNterNeT sPeeD

  • nongardener Pauline (@nongardener) reported

    @bt_uk @bt_ukOrdered 28/5 never arrived. Another ordered 5/6  that hasn't arrived.  If i want to end my contract I'm expected to pay a cancellation fee. Said the condescending female. The service is not what I signed up for. 2/3

  • DyslexicMech Nick F-D (@DyslexicMech) reported

    @bt_uk But if different providers are on a line (vodaphone) that we are moving to and not set a move in motion the order gets rejected and if our buyers place an order (Plusnet) on our line, our services are set to cancel and we are blocked from moving them....(Sky).

  • Bogder2 Bogder (@Bogder2) reported

    @daz_grumpy @btsport @rioferdy5 👏👏👏👏 although never gonna happen

  • Caitlin_045 Caitlin (@Caitlin_045) reported

    @bt_uk I’ve had non stop problems with my WiFi connection today and just been cut off waiting to speak to customer service! Complete nightmare of a service!

  • DrAnnieGray Annie Gray (@DrAnnieGray) reported

    Happy to report that the @BTCare engineers working down our road for about 50 years now remain on form. Have cut broadband to half the area and gone home for tea. 👏 Second time in 6 weeks. Happily it's not like anyone is wfh or anything. OH WAIT.

  • G3XLW David Powell (@G3XLW) reported

    @bt_uk Reported a fault on our landline on 16 May. Have had a couple of engineer visits but no fix yet. Every day your 'track faults' page promises 'we aim to fix this by the end of [tomorrow]'. With no mobile coverage indoors, we need this line failure repaired.

  • defiaye Brave (@defiaye) reported

    As usual my internet is down with @bt_uk refusing to reply to texts or Twitter DMs.

  • SAMBeastDavid David Foxen (@SAMBeastDavid) reported

    Really poor Internet service from @bt_uk today. Constantly dropping in and out. Really good when I've just started with a new client!!

  • M__Griffiths Michael Griffiths (@M__Griffiths) reported

    @bt_uk I’ve had to text to say he is on his way. But no sign of him an also not answering the phone number he has provided. Bit poor this !