BT (British Telecom) Outage Report in Hampstead, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hampstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hampstead, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Hampstead, London, City of London, Edgware, Wembley, Southall, Poplar, Hammersmith, Hounslow, Greater London, Harringay, Thames Ditton, Southwark and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| Hampstead |
Total Blackout | |
| London |
||
| Hackney |
Total Blackout | |
| London |
Internet | |
| City of London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hampstead, England
Latest outage, problems and issue reports in Hampstead and nearby locations:
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄
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Theo Georghiades
(@y2theo) reported
from
Barnet, England
@btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬
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Aaron
(@AAronJoey) reported
from
Camden Town, England
@Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors
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R Barker
(@RobLondon) reported
from
Wandsworth, England
Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.
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Annie Jenkins
(@theremaybebugs) reported
from
Richmond, England
@bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!
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Catherine Redshaw
(@credshaw64) reported
from
Barnet, England
@bt_uk Very frustrating, my landline is broken, we’ve reported it BUT we keep getting texts talking about our broadband! UNPROFESSIONAL! Listen to what we’re saying (3x now).. Broadband = FINE, Landline = BROKEN!
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Michelle Cuthbert
(@physiorichmond) reported
from
Richmond, England
@bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out
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Emma Leon
(@emmasleon) reported
from
Lambeth, England
@bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude
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Simon Kaye
(@sikaye_oxf) reported
from
London Colney, England
@bt_uk Hi. When it drops it goes red to green to blue. It looks like the speed is slowly handshaking its way down to zero. Every drop restarts and lowers the speed
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R Barker
(@RobLondon) reported
from
Wandsworth, England
@bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.
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Max Sammarco
(@maxsammarco) reported
from
Lambeth, England
@btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.
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Banquet Records
(@BanquetRecords) reported
from
Kingston upon Thames, England
it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb
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Kriss Baird
(@krissbaird) reported
from
Islington, England
@btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers
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Shawn
(@MoistStrawberry) reported
from
Watford, England
well done @WWE what a way to lose a load of viewers by giving up a 30 year service from Sky - we pay enough as it is let alone paying more for @btsport .. well I know where I will be watching WWE going forward , awful decision 😪
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pmolloy
(@hairy_chef) reported
from
Bromley, England
@bt_uk hi. My broadband is very very slow and hs been for a couple of days. Contacted customer services yesterday and they told me it was fixed. It isn’t. Last week I was getting speeds of 27mbps today it is 6.6mbps.
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c2chiropractic
(@c2chiropractic) reported
from
Merton, England
@bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬
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Oak 🌳
(@_Oak01) reported
from
Paddington, England
@bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.
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Noeleen Cohen
(@noels_c) reported
from
Barnet, England
@bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gordon Smith
(@GordonS78) reported
@bt_uk reported a broadband issue yesterday morning which is affecting a number of streets around me. Got a text confirming an engineer was booked to attend next Tuesday. When I log in to MyBT, no issues are shown. How can I confirm the engineer has not been cancelled?
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🌟STARJAMMER🌟 Lord Of The Gap
(@OtterMcK) reported
@bt_uk It also means there's some services, like the one in question here, where because of my learning difficulties I forgot to update the email address... and since you discontinued the service, I have no way to access them any more. This is a 9 year old game account that I've lost.
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Jeremy Davies
(@DaviesJeremy) reported
@broadwayptrs your service is flaky, we are 2 days with no service and your tech support see that as low priority P4 and no timely interest to resolve ! Maybe we should have stayed with @bt_uk
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St Pauls Fire
(@C099i) reported
@bt_uk Wife’s got login details and she’s away, is there anything you can do?
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Sam Howson
(@samhowson) reported
Atrocious customer service from @bt_uk - not had internet for a *month*! The provided @EE 4G box has now decided to no longer work either. @openreachhelp still nowhere to be seen...
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Jimmy Luke
(@Joshjoshmma) reported
@arielhelwani I never bought a single ppv. BTsport
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Scott1984FP
(@Scott1984FP) reported
Been With: @BT_Uk Since 2016 Alone At Bedford House & Both Had Settled Closed Accounts, & Both Excellent Credit History, Yet No Options Apply To Us At All @EE Credit Checks , & Can't Just Add To @BT_Uk Accounts/Bills Like Past Deals Or Sim Only Deals :( Help :(
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Roshan G shanbhag
(@ShanbhagRoshan) reported
@bt_uk BT demonstrating the highest level of inefficiency in resolving total broadband downtime since 16th Nov 2022 in canning town. Life has come to a standstill and the issue is not going to be fixed till 29th. Total disappointment!
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Clare Jannetta Smith
(@ClareJannetta) reported
@bt_uk So disappointed we’re now almost 2 working days with no service & only starting to be fixed now. Really unhappy at this dismal, disjointed and totally shambolic customer service. At best, misinformation; at worst, a total fob off yesterday.
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peter simmons
(@Mr_Peteroy) reported
@bt_uk your customer service is shocking!