BT (British Telecom) outages and service status in Hampstead, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Hampstead, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jun 5, 4:19 PM GMT+1.
- Internet (57%)
- E-mail (21%)
- Wi-fi (21%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hampstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 5: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hampstead, England
The most recent BT (British Telecom) outage reports came from the following cities: Kensington, Camden Town, Islington, and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Kensington
|
4 hours ago | |
|
Camden Town
|
Internet | 4 days ago |
|
Islington
|
Internet | 9 days ago |
|
Islington
|
9 days ago | |
|
Islington
|
Wi-fi | 10 days ago |
|
Islington
|
Internet | 12 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Hampstead, England
Latest outage, problems and issue reports in Hampstead and nearby locations:
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Mila Griebel (@MilaGriebel) reported from Camden Town, England@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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StrawberrySocial (@StrawberrySoc) reported from Paddington, England@bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?
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peter (@peter33266430) reported from Kensington, England@bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless
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Heather Jenkinson (@heatherdesign) reported from Islington, England@bt_uk hello—is BT Wifi down in the EC1 area?
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Edward Kellow (@edwardkellow) reported from Paddington, England@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
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Kriss Baird (@krissbaird) reported from Islington, England@btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers
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𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England@bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡
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simon colvin (@Simon_Colvin) reported from Islington, England@bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.
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Nathan Talbot (@nathantalbot) reported from Camden Town, England@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Chloe Rose (@chloe_rose812) reported from Kensington, England@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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StrawberrySocial (@StrawberrySoc) reported from Paddington, England@bt_uk apparently 2 am is an issue for streaming
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Martin Warner (@mwarn73) reported from Paddington, England48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Martin Warner (@mwarn73) reported from Paddington, EnglandI really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Bill / 葛威 (@BillGlover) reported from Camden Town, England@bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?
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Dan Kelly (@dankell) reported from Camden Town, EnglandSo between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
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Kylie Ainslie (@DrKAinslie) reported from Islington, EnglandYou know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Kass (@Kass1411) reported from Paddington, England@btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue
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abby handbridge (@abbyhandbridge) reported from Islington, England@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Aaron (@AAronJoey) reported from Camden Town, England@Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇧 (@JakeTheScalper) reported@bt_uk my broadband is down AND your website is down so I can’t report an outage. Such poor service no wonder everyone is moving to alt nets
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Emma (@88ejackson88) reported@bt_uk So the text bot didnt help, I cannot access the Web page, and I cannot use my landlines to call as its also currently out of use.
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Ann Beck (@ann_beck) reported@BTCare been told there is no possible resolution to a system error in YOUR company so I either pay nearly double what you quoted or leave. CEO must be proud. Customer care at its worst #donotbuy #Complaints #BTscams
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Emma (@88ejackson88) reported@btbusinesscare What is going on with my bt account?No Internet connection from 10pm last night,unable to even use 4 or 5g, can log into account to even see if theres a problem as it wants me to use a different email for a username,only have one email which the account is under?!
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Ann Palmer (@AnniePShoreham) reported@bt_uk No I won’t do that. I have spent far too many hours of my life at various times over the last year trying to get this sorted. Please pass this to the complaints team - the agent I spoke to on 5/3 promised to sort it. Another epic fail.
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SeanMynyddLlangynidr 🏴 🇮🇪 🇵🇸 (@SeanLlangynidr) reported@bt_uk I must have spoken to at least a dozen guides over six weeks, spent well over 20 hours of my time listening to lie after lie after lie, and crap muzak. Being told that I have informed BT that problem has been fixed three times is sickening. I've got absolutely nowhere. I'm done.
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emze (@KerZE87) reported@bt_uk I already know there’s an issue as this was discussed on a community Facebook page. But it would’ve been nice to have been told by email or text that there was an issue.
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Chris (Christina) (@GalanthusA) reported@bt_uk As yet again the email service is faulty and not available for some time isn't it about time a rebate was given to your customers for not being provided with the service they pay for?
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Ian P (@goatteeboy) reported@bt_uk Thanks. It’s working now, would have been nice to see some communication for what seemed to be a widespread outage.
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Ed Walsh (@Farmerwalsh) reportedWell done @bt_uk came to replace our aging pole but forgot to reconnect the internet again. Booked engineer but he can only sort internal issue not pole. Now have to wait up to 3 days for fix. If I break something I would ensure it is a quick fix