BT (British Telecom)

BT (British Telecom) Outage Report in Caernarfon, Gwynedd, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Caernarfon, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Caernarfon, Gwynedd, Wales 03/01/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (6%)

    Phone (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Caernarfon, Wales

Latest outage, problems and issue reports in Caernarfon and nearby locations:

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome

  • bwthyngwyn colin williams (@bwthyngwyn) reported from Groeslon, Wales

    why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest

  • iestynx Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk No problems ta. Just a new shiny thing that makes me want it 😂

  • Dewijones97 Dewi Wyn Jones (@Dewijones97) reported from Caernarfon, Wales

    Terrible customer service from @bt_uk today

  • Dylan_Williams8 Dylan Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dylan_Williams8) reported from Llanfaes, Wales

    Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • stuartmacnab Stuart Macnab (@stuartmacnab) reported

    @bt_uk some clarification required if possible? Cancelled my service with you but got an auto-generated email that I now have a new 12 month broadband contract starting yesterday. Can I DM to discuss further?

  • alom18_alom Muhammad Alom (@alom18_alom) reported

    @bt_uk 1 week no landline no internet no clear indication on when we will get our service back. Shame the biggest Telecom company unable to fix a problem for over 6 days

  • nathjnzy nath (@nathjnzy) reported

    @Burton15Marcus @ab1d03 @bt_uk I’ve had sky before but never streamed using it, only got bt so I could watch sports

  • lemursolutions Lee Moore (@lemursolutions) reported

    @bt_uk @GordonC96705489 Internet still down @bt_uk can you please give us an update?

  • DMECW David McCormick (@DMECW) reported

    It’s still bizarre and confusing how a @virginmedia representative said that there was a high chance they would be available in my area in 6 months…..and it’s been 7 YEARS!!!!. Would have been a loyal customer since 2007 if they were here. Well at leadt there’s @bt_uk

  • ereuben Elliot Reuben (@ereuben) reported

    @bt_uk Hi there. Do you have any Whole Home WiFi (white discs) support online please?

  • DanielM16334247 Daniel Mcloughlin (@DanielM16334247) reported

    @bt_uk that doesn't help me nor does it give our bosses a satisfactory answer. Faults happen but taking 2 full days to fix it is ludicrous I understand you have to keep to these lines but as a couple who are struggling even 2 days without work is going to seriously effect us financially

  • _shannonbpowers Shannon Powers (@_shannonbpowers) reported

    @bt_uk I just want to cancel. I’ve given BT plenty of opportunities to work with me on this issue. I want out!

  • DanielM16334247 Daniel Mcloughlin (@DanielM16334247) reported

    @bt_uk broadband went down about 2 hours ago. After texting the number It now tells me it won't be expected to be fixed till the 10th. Meaning no Internet access for 2 days. My partner works from home and I rely on the Internet for work too.

  • alom18_alom Muhammad Alom (@alom18_alom) reported

    @bt_uk I was only told that there is a major issue in my area and BT is working on it. En3 area