BT (British Telecom)

BT (British Telecom) Outage Report in Caernarfon, Gwynedd, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Caernarfon, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Caernarfon, Gwynedd, Wales 12/10/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caernarfon, Gwynedd, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bangor and Caernarfon.

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City Problem Type Report Time
United KingdomBangor E-mail
United KingdomCaernarfon Internet
United KingdomLlanfairpwllgwyngyll Internet
United KingdomMenai Bridge Phone
United KingdomBangor E-mail
United KingdomLlangefni Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Caernarfon, Wales

Latest outage, problems and issue reports in Caernarfon and nearby locations:

  • bwthyngwyn colin williams (@bwthyngwyn) reported from Groeslon, Wales

    why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest

  • Dewijones97 Dewi Wyn Jones (@Dewijones97) reported from Caernarfon, Wales

    Terrible customer service from @bt_uk today

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ascotsquine Christina 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🌍 (@ascotsquine) reported

    @bt_uk I didn't say I was happy with the service @bt_uk as it is very expensive for what it is. I'm under contract for another year and certainly do not feel inclined to commit any longer than that.

  • CharlieEisnor 🐻Charlie Eisnor🐻 (@CharlieEisnor) reported

    @bt_uk @AskPS_UK my ps5 keeps losing connection mid game tried WiFi boosters but did not help can u suggest anything

  • mccaffepj patrick mccafferty (@mccaffepj) reported

    @MrMichaelSpicer @DiyPundit @btsport "Of course, you can safely squander chances at the lower levels because, well, the lower levels don't matter, do they? I mean, do the lower levels even exist? Where are they? I've never seen them. Have you?..."

  • Nate_Moff Nathan Moffett (@Nate_Moff) reported

    20mins into a phone call to cancel my broadband with @bt_uk and still yet to speak to someone. Contract has run out. No notification of this. Been charged significantly more this month. AND a phone call is the only way to cancel the contract? Money grabbers 😡

  • DanielO09122123 Daniel O'Brien (@DanielO09122123) reported

    @bt_uk Nope another person picked up, waiting a call back but that was ages ago. Not happy very poor customer service.

  • alicem92 alice (@alicem92) reported

    Just been told people are having issues with large screen on bt sport was told to cast through Google chrome casting and wasn't told you need a device that costs 30 pound 🤬 #ee #btsport

  • moscow77 Andrew Moscow (@moscow77) reported

    @bt_uk hi, my elderly parents have been with you over 15years for their internet. They have just moved house. You upsold them onto Halo 2 fibre optic. It can’t be fitted at their bungalow. They want to move back to their Halo 1 contract and you are refusing. Appalling service.

  • moscow77 Andrew Moscow (@moscow77) reported

    @bt_uk This is useless. How do they escalate this to a manager to call them today? You are threatening them with deleting their email address if they want to switch back to a lesser service.

  • JessssPalmer Jess (@JessssPalmer) reported

    @bt_uk imagine your engineer turning up to install our broadband instead drills through our electricity cable cutting it all off and leaving us without electricity I’m the one ringing round to your companies DWF & TBRN yet no one is coming to fix YOUR MESS

  • Kirit_Virdee 🎩the_magician 🪄 (@Kirit_Virdee) reported

    @bt_uk You are billing me - I don't even have a bloody connection to my house. What an absolute joke. Your business department is awful. When the desktop survey came back and you realised you couldn't make any money you didnt bother to help