BT (British Telecom)

BT (British Telecom) Outage Report in Caernarfon, Gwynedd, Wales

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Caernarfon, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Caernarfon, Gwynedd, Wales 02/14/2025 22:30

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caernarfon, Gwynedd, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bangor and Caernarfon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBangor Internet
United KingdomBangor E-mail
United KingdomBangor Internet
United KingdomCaernarfon Internet
United KingdomBangor Phone
United KingdomBangor Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Caernarfon, Wales

Latest outage, problems and issue reports in Caernarfon and nearby locations:

  • roblj94 Rob Jones (@roblj94) reported from Bangor, Wales

    @bt_uk thank you for hanging up on me after spending 30 minutes on hold. Cracking service!

  • bwthyngwyn colin williams (@bwthyngwyn) reported from Groeslon, Wales

    why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot

  • Dewijones97 Dewi Wyn Jones (@Dewijones97) reported from Caernarfon, Wales

    Terrible customer service from @bt_uk today

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome

  • Dylan_Williams8 Dylan Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dylan_Williams8) reported from Llanfaes, Wales

    Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes

  • alex_cropper Alex Cropper (@alex_cropper) reported from Bangor, Wales

    @bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • iestynx Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk No problems ta. Just a new shiny thing that makes me want it 😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ImParasharG Govind Parashar (@ImParasharG) reported

    @bt_uk I can’t wait anymore now I have to say Goodbye 👋 please respect customer time value

  • ramnishkalsi Ramnish Kalsi (@ramnishkalsi) reported

    @bt_uk Did you actually read my tweet ? They are not working I.e they are not blocking what they are supposed to block!!! That website has not helped.

  • jen_1_3 Jen (@jen_1_3) reported

    @bt_uk no broadband and estimated fix time is 6pm on Wednesday. How am I meant to work for the next two days?

  • HMaester Howard Morland (@HMaester) reported

    @bt_uk Which bit of a 9+% price hike did you not understand? To think again about that would help, Lisa

  • grdavies01 Geraint Davies (@grdavies01) reported

    @bt_uk @BTCare I have an open complaint with Aideen, unfortunately I have had 3 missed calls from her (I was working) no number to call her back on & number she called is an automated service. How do I contact her please

  • fatpirlo Cammy Hutton (@fatpirlo) reported

    @bt_uk @Tonight_Im_Owl Mines is out too and a bunch of others. This is your issue to fix not us

  • Shaivali3 Shaivali (@Shaivali3) reported

    @bt_uk @btopenreach no internet past 9 days and all the phone calls and time spend behind trying to get an engineer to sort out internet is in veins. 3rd day in row engineer is booked but no sign of internet or engineer. Worst experience!!!

  • alberttercero Beto (@alberttercero) reported

    @HambleTurtle @bt_uk Message @hsbbits ,he recover my account account within 30 minutes I was so glad . Send a dm immediately to get help.

  • Somemightsay_81 Rob (@Somemightsay_81) reported

    @bt_uk Yes I can see bills. It’s just broadband offers I can never get.

  • HambleTurtle M (@HambleTurtle) reported

    @bt_uk thanks - it finally got locked due to suspicious activity, but it _really_ wasn't helped by your password tools being broken and by there being no publicised way to ask for an account to be locked.