BT (British Telecom)

BT (British Telecom) Outage Report in Caernarfon, Gwynedd, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Caernarfon, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Caernarfon, Gwynedd, Wales 02/15/2025 05:45

February 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caernarfon, Gwynedd, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Caernarfon and Bangor.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaernarfon E-mail
United KingdomBangor E-mail
United KingdomBangor E-mail
United KingdomBangor Internet
United KingdomBangor Internet
United KingdomBangor E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Caernarfon, Wales

Latest outage, problems and issue reports in Caernarfon and nearby locations:

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please

  • Dylan_Williams8 Dylan Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dylan_Williams8) reported from Llanfaes, Wales

    Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes

  • Dewijones97 Dewi Wyn Jones (@Dewijones97) reported from Caernarfon, Wales

    Terrible customer service from @bt_uk today

  • iestynx Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk No problems ta. Just a new shiny thing that makes me want it 😂

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • alex_cropper Alex Cropper (@alex_cropper) reported from Bangor, Wales

    @bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!

  • roblj94 Rob Jones (@roblj94) reported from Bangor, Wales

    @bt_uk thank you for hanging up on me after spending 30 minutes on hold. Cracking service!

  • bwthyngwyn colin williams (@bwthyngwyn) reported from Groeslon, Wales

    why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • winkingwolf emilio goodalli (@winkingwolf) reported

    btsport is the worst sports channel i have ever seen, the commentators are woeful, seems they just chuck them a mike and say your on, jobs for the boys and pc woke, i think after this season you will lose a lot of viewers #btsport

  • aphonic Aphonic (@aphonic) reported

    @btsport commentators waxing lyrical for blocks of time about how interesting it is to be able to hear the players on the pitch. Not realising the inserted garbage fan noise is in place for this match. #ManUtd

  • Hoopsjackal Mark Crossley (@Hoopsjackal) reported from Wheatley, England

    @btsport Decent sports coverage but PLEASE stop the preaching. People watch you to see and enjoy sport, and people are turning off with your forcing opinions down their throats.

  • 2seatsback 2seatsback (@2seatsback) reported

    At the end of a war the generals mark out the land, it never works trying to banish someone. Be objective and push the narrative to discuss and compromise. One does not have to loose for one to win. A hurting United fan. #dobetter @btsport you have a duty.

  • Lynn50381280 Lynn (@Lynn50381280) reported

    @bt_uk It's really funny in UK. Another thing I want to know is if my BT broadband broken one month and hasn’t been fixed. How to solve this problem? I called BT at least 50 times. I don’t know why they cannot fix for me or why it need so many times.#dogsatpollingstations

  • Reiverma Reiverma ⭐️ (@Reiverma) reported

    @bt_uk So I am currently paying for BT broadband which is so slow that it is useless, BT television which I can’t use because the broadband won’t support it and a BT landline that only works when plugged in upstairs! I am not impressed by this level of service.

  • palmdog83 graham palmer (@palmdog83) reported

    We turn the football on and we’re praying Karen Carney is in the studio because then we know she’s not commentating... NO SUCH LUCK!!! Having to mute the whole game AGAIN!! **** sake @btsportfootball #ARSVIL #btsport

  • MBKirton Mike (@MBKirton) reported from York, England

    Arsenal are ****. Fact. And the girl commentating is even worse. Fact. #btsport #ARSVIL #Arsenal

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • TTFC2018 Alastair (@TTFC2018) reported

    @bt_uk how can I speak to someone? It's a 30 min wait... I've spent hours on the phone to you. I make an order you cancel it then reorder it and cancel it then send equipment and then ask for the equipment back or you'll charge. I can't keep wasting days chasing your bad service