BT (British Telecom)

BT (British Telecom) Outage Report in Caernarfon, Gwynedd, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Caernarfon, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Caernarfon, Gwynedd, Wales 11/20/2025 03:15

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caernarfon, Gwynedd, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bangor, Caernarfon, Llanfairpwllgwyngyll and Menai Bridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBangor E-mail
United KingdomCaernarfon Internet
United KingdomLlanfairpwllgwyngyll Internet
United KingdomMenai Bridge Phone
United KingdomBangor E-mail
United KingdomLlangefni Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Caernarfon, Wales

Latest outage, problems and issue reports in Caernarfon and nearby locations:

  • iestynx Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk No problems ta. Just a new shiny thing that makes me want it 😂

  • iestynx Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk Any news on WiFi 6 support?

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome

  • iestynx Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk is there such a thing as priority access on the Smarthub 2, so my computer get priority over all other devices on the network?

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot

  • bwthyngwyn colin williams (@bwthyngwyn) reported from Groeslon, Wales

    why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest

  • Dewijones97 Dewi Wyn Jones (@Dewijones97) reported from Caernarfon, Wales

    Terrible customer service from @bt_uk today

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • Dylan_Williams8 Dylan Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dylan_Williams8) reported from Llanfaes, Wales

    Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for

  • roblj94 Rob Jones (@roblj94) reported from Bangor, Wales

    @bt_uk thank you for hanging up on me after spending 30 minutes on hold. Cracking service!

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please

  • alex_cropper Alex Cropper (@alex_cropper) reported from Bangor, Wales

    @bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • And16573914 Pobert Rage (@And16573914) reported

    @bt_uk We don’t have an account with BT but we pay line rental through our broadband provider. The phone lines are down meaning we can’t get internet, the workers have said it’ll be a day or 2

  • jimbopratt jim pratt (@jimbopratt) reported

    @BTCare where do we go to cancel internet plz.urs is dogshit slow

  • romily_sue Romily Sue (@romily_sue) reported

    @bt_uk Emmett, we’ve already done this and it doesn’t show any errors and the broadband connection is fine. We don’t actually know what the engineer did as he just told us that it was all set up - but what that means in regards to the steps that have been done is anyones guess.

  • clivewaller clive waller (@clivewaller) reported

    @inhollington @btsport The garbage on screens from the 12 year olds is nothing to do with Apple!

  • GalgoNando Nando Galgo 🇪🇸 (@GalgoNando) reported

    @bt_uk The feed either never works because the box can’t connect to the broadband or it drops in and out

  • ethwhite Ethan (@ethwhite) reported

    @bt_uk is there a fault in Barrow-in-Furness? Internet is terrible

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle

  • GalgoNando Nando Galgo 🇪🇸 (@GalgoNando) reported

    @bt_uk Internet is fine, has never been a problem. The adaptors are only a couple of months old, I am on my second set and second tv box and my account is barely a year old! How can I get out of this contract! I wish I had never left sky

  • jkerrlfc Jack (@jkerrlfc) reported

    @bt_uk How about fix your **** and let me watch the darts

  • shamsulalamx Shamsul Alam (@shamsulalamx) reported

    Extremely poor commentary in this #NZvBAN test match. @sparknzsport @btsport