BT (British Telecom)

BT (British Telecom) Outage Report in Caernarfon, Gwynedd, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Caernarfon, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Caernarfon, Gwynedd, Wales 02/09/2026 05:25

February 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Caernarfon, Wales

Latest outage, problems and issue reports in Caernarfon and nearby locations:

  • Dewijones97 Dewi Wyn Jones (@Dewijones97) reported from Caernarfon, Wales

    Terrible customer service from @bt_uk today

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome

  • Dylan_Williams8 Dylan Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dylan_Williams8) reported from Llanfaes, Wales

    Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes

  • iestynx Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk No problems ta. Just a new shiny thing that makes me want it 😂

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot

  • bwthyngwyn colin williams (@bwthyngwyn) reported from Groeslon, Wales

    why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MAVERlCK17 Maverick (@MAVERlCK17) reported

    @bt_uk sup guys. Just wanted to check, I had a guy and a woman come to my door today asking about my internet speeds and saying that the fibre optic lines had been slow in my postcode... Any way for me to verify if they were legit? There was no call ahead they just showed up.

  • hannahpatel0503 Hannah Fontana (@hannahpatel0503) reported

    @bt_uk any issues with BT smart controls? App/camera connection keeps dropping despite Wi-Fi being all ok

  • Wale_MUFC simon wale (@Wale_MUFC) reported

    @bt_uk I made a statement….. didn’t ask for your input at anytime. I wanted others to see how poor customer service was and how the whole situation has been handled

  • actionjaxon666 Shaun (@actionjaxon666) reported

    @LakesSingleMum @BTCare Must have caught the fringe of a signal 👌

  • RobFoy9 Bob Foy (@RobFoy9) reported from Liverpool, England

    Genuinely poor @btsport

  • HighFivePR High-Five PR (@HighFivePR) reported

    @bt_uk hi, is there an outage in the W2 area London please? My internet stopped working since 10am and still hasn’t got back!

  • AneeshPaikkattu Aneesh P M 🗼 (@AneeshPaikkattu) reported

    Let them learn from @BTCare that how to deal a customer in minimal time. BT will solve a problem in 5 minutes where others will take that for 1.5hr.. time matters

  • Darren88Buckley DB (@Darren88Buckley) reported

    This is gonna be a easy nights work for @JoeJoyceBoxing as Hammer is just awful and is only there tonight for a payday #JoyceHammer #BTSport

  • Darren88Buckley DB (@Darren88Buckley) reported

    What a farcical fight Christian Hammer is a complete joker he lost 4 of last 6 fights,he was gassed after 2 rounds,was only there tonight for a payday,any half decent heavyweight will knock @JoeJoyceBoxing out as he’s far to open and far to slow #JoyceHammer #BTSport #Boxing

  • mrmagiclemon Adam (@mrmagiclemon) reported

    @Bfalase @btsport Ps4 I've had this same problem on smart tvs too