BT (British Telecom) Outage Report in Caernarfon, Gwynedd, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Caernarfon, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Caernarfon, Gwynedd, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bangor and Caernarfon.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Caernarfon, Wales
Latest outage, problems and issue reports in Caernarfon and nearby locations:
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Jon 🕷 (@jmarcjones) reported from Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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Dylan Williams 🏴 (@Dylan_Williams8) reported from Llanfaes, Wales
Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes
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Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales
@bt_uk No problems ta. Just a new shiny thing that makes me want it 😂
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Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales
@bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises
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Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales
@bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome
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Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales
@bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please
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Alex Cropper (@alex_cropper) reported from Bangor, Wales
@bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!
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colin williams (@bwthyngwyn) reported from Groeslon, Wales
why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest
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Dewi Wyn Jones (@Dewijones97) reported from Caernarfon, Wales
Terrible customer service from @bt_uk today
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Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales
@bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for
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Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales
@bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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JMC (@LFC_1981_) reported
@bt_uk hub is flashing purple can't access BT app either any help be appreciated
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charles c (hairagon) (@hairagon) reported
@dvotee @bt_uk @virginmedia I had a similar issue with BT. I opted for fibre and received esimates for the speed i would get. Engineer came and fitted a new phone line but none for the broadband. After several calls and confirmation of speed to my area it turned out that fibre was not available in my area
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deborah (@DebMacc) reported from Prescot, England
@ladylittler @bt_uk Have you got phone signal? X
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SimonBrundish (@SimonBrundish) reported
Hey @MLB very kind of you to fleece your subscribers at the beginning of the season then take away their streaming service in the playoffs But Super nice from your UK partner @btsport to not even show game 2 of the ALDS I pay for all these services yet had to listen at 2am…
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The Gin Mum Club (@EllaB1983) reported
@bt_uk now not coming out till Tuesday!!! Leaving a vulnerable 98 year old without a careline!! A poorly sick vulnerable man has no access to 999 or help if he needs it! This has been going on since TUESDAY!! Seriously the worst customer service I’ve ever experienced
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charles c (hairagon) (@hairagon) reported
@dvotee @bt_uk @virginmedia Ridiculous. I went with Virgin and am getting reliable WiFi and internet now after hub replaced as my old one was overheating due to the fan failing. It took several calls though over a long period to get them to come out as it was intermittent. Got really bad one day so insisted
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Luke Sephenon (@sephenon) reported
@BCanaries @bt_uk We are having the same issues, but we haven’t had WIFI for almost 4 days our hub is on blue colours then changes. Was suppose to have a engineer out today but hasn’t showed up yet. No wifi or internet in the whole house.
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Shami is Pro HUMAN Rights (@shamikaze84) reported
@bt_uk you are clearly having some serious kinds of issues with your services at the moment, b/c my average length of Skype call with one of your customers is about 30s this morning. I'm counting my blessings that I'm not a customer of yours!
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Annabel Beeforth (@AnnabelBeeforth) reported
Another tree fallen in the village, taking out the line that feeds broadband to most of its residents. So thats another round of apologies to my clients for not being able to fulfil my work commitments to them. @bt_uk I hope you fix this soon 😕
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DS (@Dodge24S) reported
@btsportufc It’s a good card at a great time for UK fans but I already pay for BT sport. Surely the last UFC London would have been better to test PPV? If people pay @btsportufc will keep PPV model. I will just cancel my @btsport sub altogether and pay for PPV. Then again. Not at 3am.