BT (British Telecom)

BT (British Telecom) Outage Report in Groeslon, Gwynedd, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Groeslon, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Groeslon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Groeslon, Gwynedd, Wales 12/12/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Groeslon, Gwynedd, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Porthmadog, Bangor and Caernarfon.

Loading map, please wait...
City Problem Type Report Time
United KingdomPorthmadog E-mail
United KingdomBangor E-mail
United KingdomCaernarfon Internet
United KingdomPorthmadog Internet
United KingdomLlanfairpwllgwyngyll Internet
United KingdomMenai Bridge Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Groeslon, Wales

Latest outage, problems and issue reports in Groeslon and nearby locations:

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot

  • iestynx Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk No problems ta. Just a new shiny thing that makes me want it 😂

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • Dewijones97 Dewi Wyn Jones (@Dewijones97) reported from Caernarfon, Wales

    Terrible customer service from @bt_uk today

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises

  • iCaptnSpaulding Chris Atterbury (@iCaptnSpaulding) reported from Penrhyndeudraeth, Wales

    @bt_uk No that’s not the issue, the issue is that no matter how any device is connected, if one device is streaming video using YouTube, Netflix etc even on low resolution 480p for example, it causes huge spikes in online gaming. Many customers are facing it and it’s in media attention

  • bwthyngwyn colin williams (@bwthyngwyn) reported from Groeslon, Wales

    why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TillieMurray15 Tillie Murray (@TillieMurray15) reported

    @bt_uk my internet has been down all day I've done the troubleshoots and you haven't text me asking if it's fixed (it isn't) can someone get in touch?

  • RhysBhoy2004 RhysBhoy2004 (@RhysBhoy2004) reported

    @bt_uk why is my wifi so slow ? not just today, always

  • kirstyc18 Kirsty Citrano (@kirstyc18) reported

    @bt_uk when are u going to refund duplicate direct debits you’ve taken? I guess you’ll ask for details by DM to ‘look into it’ but we all see it’s a widespread issue, so why no blanket response actually giving a timescale? Surely we don’t all have to contact you individually?!!

  • UK_Optimist MikeP (@UK_Optimist) reported

    @bt_uk sort yourselves out, taking direct debits like kids in a sweet shop, denying any problem at your end, advising me to call my bank. Then after I’ve spoken to my bank and call you again, miraculously you have a recorded message about duplicated direct debits?!? 🙄🫤😡😠

  • _GNGR_1 James (@_GNGR_1) reported

    @bt_uk Hi BT, how is it that my prices are increasing, but you are offering the same if not slightly better deal to new customers? Surely if the price of my service is going up due to inflation, then any new deals should match?

  • rubyandjoshua Russell Leney (@rubyandjoshua) reported

    @bt_uk Hi, I had a call this morning from someone claiming to be from BT Openreach. I disconnected the call because it sounded suspicious but I took the number they were calling from which was local. Are you able to help?

  • its_dooley ItsDooley (@its_dooley) reported

    good job @bt_uk move home use your moving home service line goes active and still no internet now have to wait until Saturday for an engineer to come out. in the mean time im hotspotting off my phone i guess

  • pemyork Andrew (@pemyork) reported

    @bt_uk Morning thanks for getting back to me no it’s not sorted been 3 weeks with no access to e-mail at least 7 phone calls cans you’re struggling to find the problem

  • Iamlordofdark The GrimReaper (@Iamlordofdark) reported

    @boneys26 @bt_uk Yeah i still can't log in but the phone service is usually good ive till 28th to pay my bill , so hope they fix it soon

  • FaringtonGamer FazzyGamer (@FaringtonGamer) reported

    @bt_uk OK thanks for the information. Just one more question. Upon cancellation the service still runs for an additional 30 days doesn't it?