BT (British Telecom) Outage Report in Bethesda, Gwynedd, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bethesda, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bethesda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (15%)
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E-mail (9%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Bethesda, Gwynedd, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Llandudno, Bangor, Llandudno Junction and Conwy.
| City | Problem Type | Report Time |
|---|---|---|
 Llandudno |
Wi-fi | |
| Bangor |
Internet | |
| Llandudno Junction |
Total Blackout | |
| Conwy |
Wi-fi | |
| Bangor |
Wi-fi | |
| Bangor |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Bethesda, Wales
Latest outage, problems and issue reports in Bethesda and nearby locations:
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk No problems ta. Just a new shiny thing that makes me want it 😂
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk Any news on WiFi 6 support?
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk is there such a thing as priority access on the Smarthub 2, so my computer get priority over all other devices on the network?
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Dylan Williams 🏴
(@Dylan_Williams8) reported
from
Llanfaes, Wales
Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for
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Vince Jones
(@Vinny_R_Jones) reported
from
Moelfre, Wales
@frostyrhyl @btsport @bt_uk @piersmorgan but I’m in contract until next year @frostyrhyl So they’ve told me if I cancel my subscription or direct debit they will charge me a cancellation fee base on how long I have left on the contract! So they Keep charging for a product they can’t supply - Unfair profiteering!!
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Arwel Wingnut
(@Archie1971) reported
from
Deganwy, Wales
@BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please
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colin williams
(@bwthyngwyn) reported
from
Groeslon, Wales
why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest
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Vince Jones
(@Vinny_R_Jones) reported
from
Moelfre, Wales
“ I’m sorry Mr Jones even thought there is no live sports on any of our channels - @btsport won’t allow us to pause your subscription and if you cancel your direct debit you will be forced to pay our cancellation fee’s”. Nice @bt_uk doing your bit to help the nation! @piersmorgan
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Alex Cropper
(@alex_cropper) reported
from
Bangor, Wales
@bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!
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A.Whitfield
(@sixmanpush) reported
from
Deganwy, Wales
@bt_uk Yes, the new line was only put in early December. Could water be coming down the line.
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome
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Rob Jones
(@roblj94) reported
from
Bangor, Wales
@bt_uk thank you for hanging up on me after spending 30 minutes on hold. Cracking service!
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Sali Owen 🌈🌹
(@SaliWho) reported
from
Deganwy, Wales
@bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises
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Arwel Wingnut
(@Archie1971) reported
from
Deganwy, Wales
@BTCare I have FTTP Full fibre broadband and was trying to find out how I can move over from my crackly copper landline phone over to digital voice service that BT offer??
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Dewi Wyn Jones
(@Dewijones97) reported
from
Caernarfon, Wales
Terrible customer service from @bt_uk today
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Lou
(@LisaWalton242) reported
@bt_uk Mums phone and Internet down now. I can't get an engineer until the 28th December she is 80 years old can this be speeded up at all ??
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Yvette Elliott
(@starjumpARTS) reported
At 15.45 I wrote again to Philip Jansen asking him what he expected theses people to do if one of them has a stroke. They are 83 and 88and both have serious health problems. So far, no response. Well, @bt_uk ??
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Manfromupnorth
(@North3South0) reported
@bt_uk you have closed my complaint 🤬 please explain how you have resolved it VOL013-736649564667
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Laura Chamberlain
(@LadyChamberpot) reported
@bt_uk still having major problems with my mum's service and not really getting anywhere. My Dad died just a month ago and we have spent in excess of 20 hours in admin time sorting stuff with yourselves. Very tiresome and just absolutely fed up with you now. Yes, I have sent a DM
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Alex Elliot
(@alexelliot1987) reported
@bt_uk 1 update per date. Wow thanks. Your customer service is as bad my connection.
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Yvette Elliott
(@starjumpARTS) reported
@bt_uk Hello, thank you for that - we have just heard from someone in ‘Executive Customer Resolutions’ who is going to be our direct point of contact - I have added that to my Twitter thread to show that someone has responded.
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Steph Ray
(@Itmum) reported
@bt_uk internet is down due to external problem which requires an engineer. Fix booked for 3 days time. I contacted BT today asking if I can have more mobile data so I could continue to work from home, told I'd have to pay for it which I can't afford. Where's the customer care?
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Monk£y Bar$
(@monk3ybarz) reported
@bt_uk ordered FTTP on 21 November. 30 days later and @OpenreachHelp haven't completed stage 1 external work due to 'resource issues'. Now told another 20 days until next review. 50 days wait which is likely to get bumped again. Absolute shitshow.
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Mud Cakes and Wine
(@mudcakesandwine) reported
@bt_uk Thanks problem is they have been looking at this since 14th and people have been looking at it but they keep changing the date was meant to be today now said no idea
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Alex Elliot
(@alexelliot1987) reported
@bt_uk @mudcakesandwine I can only assume I’m in the same area “outage” as been without broadband since 14th and have been given 4-5 different “fix dates” every time I’ve chased BT. Customer service has been appalling with no reliable updates.