BT (British Telecom) outages and service status in Bethesda, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Bethesda, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Bethesda, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bethesda, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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BT (British Telecom) Issues Reports Near Bethesda, Wales
Latest outage, problems and issue reports in Bethesda and nearby locations:
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Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales@bt_uk No problems ta. Just a new shiny thing that makes me want it 😂
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Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales@bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for
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Vince Jones (@Vinny_R_Jones) reported from Moelfre, Wales@frostyrhyl @btsport @bt_uk @piersmorgan but I’m in contract until next year @frostyrhyl So they’ve told me if I cancel my subscription or direct debit they will charge me a cancellation fee base on how long I have left on the contract! So they Keep charging for a product they can’t supply - Unfair profiteering!!
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Sali Owen 🌈🌹 (@SaliWho) reported from Deganwy, Wales@bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.
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Dylan Williams 🏴 (@Dylan_Williams8) reported from Llanfaes, WalesIdeal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes
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Arwel Wingnut (@Archie1971) reported from Deganwy, Wales@BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help
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Dewi Wyn Jones (@Dewijones97) reported from Caernarfon, WalesTerrible customer service from @bt_uk today
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Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales@bt_uk is there such a thing as priority access on the Smarthub 2, so my computer get priority over all other devices on the network?
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Arwel Wingnut (@Archie1971) reported from Deganwy, Wales@BTCare I have FTTP Full fibre broadband and was trying to find out how I can move over from my crackly copper landline phone over to digital voice service that BT offer??
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Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales@bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot
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colin williams (@bwthyngwyn) reported from Groeslon, Waleswhy are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest
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Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales@bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please
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Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales@bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises
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Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales@bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome
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Jon 🕷 (@jmarcjones) reported from Bethesda, Wales@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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Alex Cropper (@alex_cropper) reported from Bangor, Wales@bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!
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Vince Jones (@Vinny_R_Jones) reported from Moelfre, Wales“ I’m sorry Mr Jones even thought there is no live sports on any of our channels - @btsport won’t allow us to pause your subscription and if you cancel your direct debit you will be forced to pay our cancellation fee’s”. Nice @bt_uk doing your bit to help the nation! @piersmorgan
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A.Whitfield (@sixmanpush) reported from Deganwy, Wales@bt_uk Yes, the new line was only put in early December. Could water be coming down the line.
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Rob Jones (@roblj94) reported from Bangor, Wales@bt_uk thank you for hanging up on me after spending 30 minutes on hold. Cracking service!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Keight (@dkeight) reported@weatherbraine @bt_uk @Ofcom BT - Beyond Terrible.
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Jeanette Masters (@Red_ragtop) reported@bt_uk Can you tell me how I can cancel my elderly fathers account please. He's now permanently residing in a care home and shan't be returning home.
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Brian McBride (@brian_mcbride1) reported@bt_uk 2/2 Subsequent calls & one did say there was 'a known issue'. Called before i went away & made a complaint that as I said earlier, was reported closed almost immediately after confirmation email said it was being processed
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Keith (@MaloneiD) reported@Ofcom I have evidence BT won't let customer complaints get to 8 weeks, so they cannot be reported to the regulator. BT closed out 3 complaints I made, without reference to me. One was closed within hours of being raised. Are they permitted to do this? @bt_uk @MartinSLewis #slamming
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Kenta (@nemurikyosirou) reported@bt_uk Hi @bt_uk , I have already called 0330 1234 150, but the agent refused to resolve the issue and insisted on the payment. I will NOT call again to be ignored. I have proof of cancellation and equipment return.
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bakerbird (@cakey12) reported@bt_uk you’ve emailed me saying I can view my bill, can’t get into my account. Is there a problem with your website ??? Been like it all day and I’d like to see my bill !
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Glo 🏴 🇬🇧🏴🇬🇧 (@Glo_Thienel) reported@bt_uk Hi. I have done that, cleared. Called the number which button to press, as it's all about products, not help with online account?
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J (@JLingy69) reported@bt_uk Already did that and nothing got done. Give me your formal complaint process
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Rob (@theRedun) reported@bt_uk @EE @BTBusiness currently on the #caravanclub site at Clumber Park, Notts, paying for “premium WiFi” and it’s painfully slow, no faster than the free version, caravan club staff say it’s nothing to do with them, report it to you! How do I report it to you?
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Mark Haynes (@IQuitMuskspace) reported@bt_uk Why bother??? You only close them when you don't know how to fix the problems you make!!!