BT (British Telecom) Outage Report in Bethesda, Gwynedd, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Bethesda, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bethesda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Bethesda, Wales
Latest outage, problems and issue reports in Bethesda and nearby locations:
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Vince Jones
(@Vinny_R_Jones) reported
from
Moelfre, Wales
“ I’m sorry Mr Jones even thought there is no live sports on any of our channels - @btsport won’t allow us to pause your subscription and if you cancel your direct debit you will be forced to pay our cancellation fee’s”. Nice @bt_uk doing your bit to help the nation! @piersmorgan
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk No problems ta. Just a new shiny thing that makes me want it 😂
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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Arwel Wingnut
(@Archie1971) reported
from
Deganwy, Wales
@BTCare I have FTTP Full fibre broadband and was trying to find out how I can move over from my crackly copper landline phone over to digital voice service that BT offer??
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Alex Cropper
(@alex_cropper) reported
from
Bangor, Wales
@bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!
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Vince Jones
(@Vinny_R_Jones) reported
from
Moelfre, Wales
@frostyrhyl @btsport @bt_uk @piersmorgan but I’m in contract until next year @frostyrhyl So they’ve told me if I cancel my subscription or direct debit they will charge me a cancellation fee base on how long I have left on the contract! So they Keep charging for a product they can’t supply - Unfair profiteering!!
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Sali Owen 🌈🌹
(@SaliWho) reported
from
Deganwy, Wales
@bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please
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colin williams
(@bwthyngwyn) reported
from
Groeslon, Wales
why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest
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Dylan Williams 🏴
(@Dylan_Williams8) reported
from
Llanfaes, Wales
Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes
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Arwel Wingnut
(@Archie1971) reported
from
Deganwy, Wales
@BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help
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A.Whitfield
(@sixmanpush) reported
from
Deganwy, Wales
@bt_uk Yes, the new line was only put in early December. Could water be coming down the line.
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk Any news on WiFi 6 support?
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Dewi Wyn Jones
(@Dewijones97) reported
from
Caernarfon, Wales
Terrible customer service from @bt_uk today
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Rob Jones
(@roblj94) reported
from
Bangor, Wales
@bt_uk thank you for hanging up on me after spending 30 minutes on hold. Cracking service!
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk is there such a thing as priority access on the Smarthub 2, so my computer get priority over all other devices on the network?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsti
(@KirstiRobinson) reported
@OpenreachHelp @bt_uk no working Internet since 31/5. Three times open reach have failed to turn up for my booked appointments. Twice your complaints team have promised to ring and never do. Lost track of the amount of time I've wasted calling BT. What am I paying you for? Jokers
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Rick Scobey
(@RickScobey) reported
Guardian @BusinessDesk - please do a story on how @bt_uk is failing on customer service - we've waited 8 weeks for broadband service to be moved to new house
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⚫Jamie (He/Him) ♿ 🦻🇮🇪 ⚕
(@Abilty_PTR) reported
@bt_uk can this deaf ♿ customer switch his tarrif to essentials please? #CostOfLivingCrisis #SaveSomePennies
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Greg Wallace
(@greg9rovers) reported
@bt_uk down again. Unbreakable? It's now been over 2 weeks since I've had an uninterrupted 24 hours with broadband. My advice to all my followers is to avoid @bt_uk like the plague. I've already steered one friend to PlusNet. They would have gone with Virgin if available for them
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Sarah Plant
(@DragonSprite) reported
@bt_uk Cheers James It was bad enough not knowing when our landline number was switched and who with, but it's been a blow losing internet as well&clearly not a protocol by the engineers to check everything is stable when we've been a BT package customer for years Thanks for checking in
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Scarlett Conti
(@littlet363) reported
@bt_uk I thought I had 30 days for the TV service. I want to cancel the TV but keep broadband. What I was promised is not what I got. I’m told I’ve got to pay £300 to get out of my contract. I work for a council… recently just gotten over a huge mental breakdown and illness 2/3
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Rick Scobey
(@RickScobey) reported
Calling @BloombergUK - please do a story on how @bt_uk is failing on customer service - we've waited 8 weeks for broadband service to be moved to new house
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Sassy
(@Sassy_UK_) reported
@btbusinesscare is your website having issues currently? I am trying to amend an open fault but I haven't been able to get past the login screen for over 2 hours now. Just wondering if it's undergoing overnight maintenance?
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NPN
(@bc108) reported
@bt_uk Hi BT, your website says no problems in my area, despite Openreach doing emergency work and 4000 homes having no broadband or phones for 2 days
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Rick Scobey
(@RickScobey) reported
@bt_uk I have literally spoken to your office every day this week -- and each person makes a mistake, and I have to start all over: our order to move broadband was not correctly placed, mini hub sent to wrong address, managers don't call back as promised. Truly inexcusable service.