BT (British Telecom) Outage Report in Bethesda, Gwynedd, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bethesda, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bethesda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (15%)
-
Phone (9%)
-
Total Blackout (6%)
-
E-mail (6%)
-
TV (2%)
Live Outage Map Near Bethesda, Gwynedd, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bangor, Caernarfon and Conwy.
| City | Problem Type | Report Time |
|---|---|---|
 Bangor |
Phone | |
| Caernarfon |
Internet | |
| Bangor |
Internet | |
| Caernarfon |
Phone | |
| Bangor |
Internet | |
| Bangor |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Bethesda, Wales
Latest outage, problems and issue reports in Bethesda and nearby locations:
-
Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome
-
Arwel Wingnut
(@Archie1971) reported
from
Deganwy, Wales
@BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help
-
Dewi Wyn Jones
(@Dewijones97) reported
from
Caernarfon, Wales
Terrible customer service from @bt_uk today
-
Alex Cropper
(@alex_cropper) reported
from
Bangor, Wales
@bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!
-
Arwel Wingnut
(@Archie1971) reported
from
Deganwy, Wales
@BTCare I have FTTP Full fibre broadband and was trying to find out how I can move over from my crackly copper landline phone over to digital voice service that BT offer??
-
Vince Jones
(@Vinny_R_Jones) reported
from
Moelfre, Wales
“ I’m sorry Mr Jones even thought there is no live sports on any of our channels - @btsport won’t allow us to pause your subscription and if you cancel your direct debit you will be forced to pay our cancellation fee’s”. Nice @bt_uk doing your bit to help the nation! @piersmorgan
-
Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk is there such a thing as priority access on the Smarthub 2, so my computer get priority over all other devices on the network?
-
Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for
-
Rob Jones
(@roblj94) reported
from
Bangor, Wales
@bt_uk thank you for hanging up on me after spending 30 minutes on hold. Cracking service!
-
Vince Jones
(@Vinny_R_Jones) reported
from
Moelfre, Wales
@frostyrhyl @btsport @bt_uk @piersmorgan but I’m in contract until next year @frostyrhyl So they’ve told me if I cancel my subscription or direct debit they will charge me a cancellation fee base on how long I have left on the contract! So they Keep charging for a product they can’t supply - Unfair profiteering!!
-
Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk No problems ta. Just a new shiny thing that makes me want it 😂
-
Dylan Williams 🏴
(@Dylan_Williams8) reported
from
Llanfaes, Wales
Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes
-
A.Whitfield
(@sixmanpush) reported
from
Deganwy, Wales
@bt_uk Yes, the new line was only put in early December. Could water be coming down the line.
-
Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk Any news on WiFi 6 support?
-
Sali Owen 🌈🌹
(@SaliWho) reported
from
Deganwy, Wales
@bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.
-
colin williams
(@bwthyngwyn) reported
from
Groeslon, Wales
why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest
-
Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please
-
Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot
-
Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
-
Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
John Redfern
(@johnwredfern) reported
@bt_uk macOS BT Customers continually being let down with their BT Virus Protect internet security having had no Firewall now for months, when will we get this service you advertise and we pay for?
-
Imparekh
(@imparekh) reported
@bt_uk How can I report the call. If BT calls me and threatens to murder me, will then someone take notice? Maybe I will get better resolution if I call OfCom.
-
Leah Joseph
(@LJO74) reported
@bt_uk Hi, I’m trying to blacklist a scam caller but 1572 not working. Can you help?
-
Emily Kelly
(@EmilyKelly24) reported
@bt_uk please help if you can.
-
Neil Lomax 📻🎧🎤
(@neilmlomax) reported
@bt_uk two weeks late installing new broadband service , still no connection and the excuses about access to junction boxes mounting . We have a new router that’s sits as a useless ornament at present . The worst broadband experience ever !!! Dreadful ( more automated excuses )
-
Roland Wright
(@rolstherat) reported
@bt_uk So glad to have been able to cancel my entire BT telephone, broadband and mobile package and leave the aging @WeAreOpenreach network. Hello digital internet with @boundlessnetwks! This should be much better :-)
-
Lucy W
(@Lucyawright) reported
@btbusinesscare @BTBusiness Still not working apparently the order wasn’t ever made. I have now called and had to go through the security process over 20 times and spent several hours on the phone. I keep getting conflicting messages and strange promises - absolutely appalling.
-
Jp
(@palmerjono) reported
@bt_uk is mobile service down? All phones on plan saying emergency calls only and no signal?
-
david ireland
(@daveyboi23) reported
@bt_uk trying to blacklist a nuisance scam number and it says there is a technical fault with the service and cannot continue. Is this a known issue? #scammers #nuisance
-
Imparekh
(@imparekh) reported
@bt_uk @BTCare can enjoy when it receives a lawsuit for deliberate distress caused by inaction. You sell our details or fail to secure them when we complain.