BT (British Telecom)

BT (British Telecom) Outage Report in Deganwy, Conwy, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Deganwy, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Deganwy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Deganwy, Conwy, Wales 12/10/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Deganwy, Conwy, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Colwyn Bay.

Loading map, please wait...
City Problem Type Report Time
United KingdomColwyn Bay Internet
United KingdomLlandudno Internet
United KingdomConwy Internet
United KingdomConwy Wi-fi
United KingdomLlandudno Internet
United KingdomLlandudno Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Deganwy, Wales

Latest outage, problems and issue reports in Deganwy and nearby locations:

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • Dylan_Williams8 Dylan Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dylan_Williams8) reported from Llanfaes, Wales

    Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes

  • SaliWho Sali Owen 🌈🌹 (@SaliWho) reported from Deganwy, Wales

    @bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET

  • Archie1971 Arwel Wingnut (@Archie1971) reported from Deganwy, Wales

    @BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AbbeaJackson Abbea Jackson (@AbbeaJackson) reported

    @bt_uk Hi Theresa There isn’t much point. I’ve just been informed that BT do not have the ability to send out Open Reach Engineers and in addition, when they run tests which say that there is an External Problem, they are not able to act upon it because they are not engineers.

  • Panedwards_YT Panedwards (@Panedwards_YT) reported

    @bt_uk My internet is going down, i hope this is fixed before 9PM tonight. i got something important on

  • ProWresMatthew Matt (@ProWresMatthew) reported

    Each game is £4.99 or a day pass for £6.99. With no reply that I can see. Who is going to buy a game on PPV if they're trying to get into the game? Nobody. @btsport show 1 game a day over the weekend, and some fans having to buy the games almost weekly. This is terrible for Rugby

  • iamAmo_D Amo Dhillon (@iamAmo_D) reported

    @bt_uk you need to re train your agents was told that I would have to pay £550 to cancel which is false no service for 3 weeks and multiple engineers sent out to try and solve this issue which you haven't been able to lol under guidelines I don't have to pay you anything

  • t166er Ted Wicks (@t166er) reported

    @drsje3 @bt_uk Consider yourself lucky, I've had 6 engineers, 3 from openreach, 3 from a firm called qube contractors from BT, 1x fibre optic modem, 3 smart hubs, 2 X hybrid connects & a total of 5 WiFi discs. Still the problem persists...🙄🙄🙄

  • Millwardt2 Millwardt (@Millwardt2) reported

    @OpenreachHelp Hi Frazer they have but with an expectation it will be resolved by 9th June which really isn’t good enough @bt_uk - it seems that this is likely to be an engineers mistake or laziness causing the issue we’d appreciate it if you could look ASAP

  • TheComp24 Compounder (@TheComp24) reported

    @bt_uk Yes it looks like there is. Will I need to wait until the estimated fix time is done? It says it will by 10:14pm

  • Shahbaz3esfand Shahparast1357 (@Shahbaz3esfand) reported

    @England @bt_uk @emilesmithrowe He is very bad player must sell him

  • Millwardt2 Millwardt (@Millwardt2) reported

    @bt_uk for the 3rd time in as many weeks our broadband is down.fault expected to be fixed by 9th which isn’t good enough.last engineer said another engineer is stealing our connection for someone else’s service but we end up at the back of the queue again. Not good enough!

  • UKBritVoice Stephen Lyons (@UKBritVoice) reported

    @bt_uk Isn't Cloud Voice Express a Digital Voice Service?