BT (British Telecom) outages and service status in Deganwy, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Deganwy, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Deganwy, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Deganwy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Deganwy, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Colwyn Bay.
| City | Problem Type | Report Time |
|---|---|---|
 Colwyn Bay
|
Internet | 16 days ago |
|
Colwyn Bay
|
Internet | 17 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Deganwy, Wales
Latest outage, problems and issue reports in Deganwy and nearby locations:
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Arwel Wingnut (@Archie1971) reported from Deganwy, Wales@BTCare I have FTTP Full fibre broadband and was trying to find out how I can move over from my crackly copper landline phone over to digital voice service that BT offer??
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Sali Owen 🌈🌹 (@SaliWho) reported from Deganwy, Wales@bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.
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Louis (@AchinthaT) reported from Llanddulas and Rhyd-y-Foel, Wales@bt_uk How is this a service? Aftet talking to some bloke who has tried to fob me off, told me his manager is less helpful than him, advices me on how to end my contract with BT has refused to put me through to a manager has now cut me off and blocked me. 1.
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⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales@bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET
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#HelloMyNameIs Helen (@HelenC_xoxo) reported from Penrhyn Bay, Wales@bt_uk Can someone please help me with my bill?! Had two online chats who said I need to call Values Team but the wait times are crazy, I have two children so cant sit on hold waiting to talk for 40+ minutes!
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Jon 🕷 (@jmarcjones) reported from Bethesda, Wales@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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Arwel Wingnut (@Archie1971) reported from Deganwy, Wales@BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help
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Dylan Williams 🏴 (@Dylan_Williams8) reported from Llanfaes, WalesIdeal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes
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⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales@BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄
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A.Whitfield (@sixmanpush) reported from Deganwy, Wales@bt_uk Yes, the new line was only put in early December. Could water be coming down the line.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@stokeygurl @bt_uk Sadly, BT are fobbing you off. This is a known issue and clearing your cache won't work. If it does by all means come back and update us. I've calIed 150 several times now about this issue and no resolution. I have asked for a paper bill and 7 days on and I'm still waiting.
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Larissa Collins🇱🇹🇮🇪🏴 (@CollinsLarissa) reported@bt_uk So you’re making an upgrade I never asked for and it’s still cost me over an hour on the phone because you can’t get your appointments in the right order. I don’t care about your rigid systems - I’m the customer. I care even less that ‘AI did it’ - you trained it.
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Stockport871 (@stockport871) reported@bt_uk Told “it’s not working, it’s been like this for months and we can’t fix it, loads of people are having this issue”. Talk about customer service 🤯🙈
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Gareth Morgan (@gazmorgan77) reported@EE you filthy horrible company. I was happy with BT and when I tried to tell you I don't want to be with EE and canceled my contract, you put a £2000 bill on me? ... Awful. Good luck. @bt_uk .
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Jessica (@Jessica67669786) reported@ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?
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Brian McBride (@brian_mcbride1) reported@TerryPDunn @bt_uk I'm also angry & frustrated that for weeks @BT 'guides' have taken my calls for help and either said they have passed the problem to technical team or latest contact was escalated to complaint & complaint closed within minutes of it being taken.
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John E (@John210750) reported@GrahamH36921247 @bt_uk Sign in sign out codes verification text message , at the point of ARGH 😡
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Joshua Beider (@JoshuaABeider) reported@bt_uk no service since 6pm Ryde, IOW. tried everything reboot, turn on/off. Confused as to why as there’s no outage being reported however the text AI service is saying there is?? ? Sort it ouT BT
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Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported@bt_uk It's useless if you can't check the number is the number of the person... It's just a hindrance for the customer that gives absolutely zero security.
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Trevor Chenery (@Krisp06) reported@countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.