BT (British Telecom)

BT (British Telecom) Outage Report in Deganwy, Conwy, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Deganwy, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Deganwy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Deganwy, Conwy, Wales 12/30/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Deganwy, Wales

Latest outage, problems and issue reports in Deganwy and nearby locations:

  • Dylan_Williams8 Dylan Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dylan_Williams8) reported from Llanfaes, Wales

    Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET

  • Archie1971 Arwel Wingnut (@Archie1971) reported from Deganwy, Wales

    @BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help

  • AchinthaT Louis (@AchinthaT) reported from Llanddulas and Rhyd-y-Foel, Wales

    @bt_uk How is this a service? Aftet talking to some bloke who has tried to fob me off, told me his manager is less helpful than him, advices me on how to end my contract with BT has refused to put me through to a manager has now cut me off and blocked me. 1.

  • SaliWho Sali Owen 🌈🌹 (@SaliWho) reported from Deganwy, Wales

    @bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • Archie1971 Arwel Wingnut (@Archie1971) reported from Deganwy, Wales

    @BTCare I have FTTP Full fibre broadband and was trying to find out how I can move over from my crackly copper landline phone over to digital voice service that BT offer??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mitchellonda Mitchellonda (@mitchellonda) reported

    @btsportfootball @btsport can u ask why the biggest game of the weekend is on the red button in god awful quality on my sport, a game I pay to watch. Instead, showing absolute unnecessary commentators. Shameful mate. Get your channel sorted ASAP, clowns 🤡

  • ccbigcol8 Colin Campbell (@ccbigcol8) reported

    @flintoff11 @btsport @BigTomD Its terrible 🙈

  • theharte Paul Harte (@theharte) reported

    @MarcAllera @bt_uk Apparently no one in the whole of BT UK can speak to me regarding my complaint other than the ‘case manager’ who is off until Tuesday. Astonishing how poor the customer service is.

  • steve_kelly2 steven kelly (@steve_kelly2) reported

    @EE hey, I'm having trouble logging into my btsport app. It comes up with error code ID003. I've had btsport as an add on for a couple of years now. Thanks. Steve

  • srrfar mj (@srrfar) reported

    . @btsport is so ****. I can't believe I pay £25pm for it.

  • Mrsburchybear Kelly 🌻🤪 (@Mrsburchybear) reported

    @bt_uk Hi. Yep dropouts, hub not flashing. Have just txt Fix to see run diagnostic test 😒

  • CrapMatrix 8bitMatrix (@CrapMatrix) reported

    @bt_uk None of the Sky channels are working on my bt box, is now TV down or is it the box itself that's broken?

  • bliprogers Matt Rogers (@bliprogers) reported

    @theharte @MarcAllera @bt_uk And this is the 2nd time this year, previous attempt took 24 days to resolve. Would you be happy with that as a service Marc?? 🤔

  • PilotStef_W Stefan W (@PilotStef_W) reported

    @bt_uk I managed to get though on the phone and the issue has been addressed. Thanks for the reply.

  • appleeugene Mr Apple (@appleeugene) reported

    @SpannaD @bt_uk I had someone ringing me yesterday about a similar issue on my line claiming to be my ISP. When I asked who my ISP was they just said “I am”. Told them it was a scam and put the phone down on them. Could not tell me my name either, so their heart was not in it really.