BT (British Telecom) Outage in Deganwy, Conwy, Wales

@BTCare I ran the speed test and the wifi is so bad it couldnt give me a result

@BTCare I can't open anything on my desktop because wifi is so bad. So sending me links to test is no use

@BTCare In settings on my phone, service shows as connected but spinning icon indicating scanning i think

@BTCare For the last week it is has been intermittent dead slow speeds getting worse if anything. I dont think the connection drops as the hub shows constant strong blue light

@BTCare Ive stuck a wire in the back of the router now ro reset again. 20th century solution to 21st century problem

@BTCare I can't even call up Google so that shows you how slow. I can do a reset again but am not happy. I am paying for a service 24/7, not once in a while

@BTCare I called up a speedchecker and service was too slow to load. I'll try it on my mobile niw but this is no good as i have things to do

@BTCare So that didn't take long @BTCare Go out for 3 hours and on return find so-called service back to dead slow/stop. Z-grade service and I'll be asking for bill rebate @bt_uk @JFinchSaunders @dailypostwales @colinstdavids

@BTCare See my reply earlier. The web page says the passwod is wrong, but this can't be as ive never changed it. Am relying on mobile data from @giffgaff

@VilliersHunter @colinstdavids @BTCare And i have not received any emails on my desktop/tablet since 1500 yesterday due to this unacceptable service

@BTCare It's telling me the password is incorrect but that can't be the case as I've never changed it

@VilliersHunter @colinstdavids @BTCare Thanks but I don't live in a remote area or anything. Just need BT to get their finger out and provide a reliable service

@BTCare I pay for your service, and rely on it to allow me to access uptodate and rapidly-changong information. You're letting me down

@BTCare No faults reported. Was ok this morning. If i get 48 hours decent service I'll relax

@BTCare WiFi has been terrible up and down last few days in Conwy. Any issues reported?

@BTCare It was dead slow or non existent but seems to have picked up now thanks. Hub light was blue I think

@BTCare Our BT wifi service has been rotten the last few days. Please get in touch so you can sort it out. Ta

@andy_francis2 @btsport @RangersFC Just drove down an unbelievable road there lad fucking boss

@BTCare Not worth having might as well just use 4G seriously disappointing, i think BT tactic is to make the service so rubbish that users swap to infinity. Well it won’t work don’t want/need infinity and refuse to pay the inflated price. What I will do is swap provider next time.

@james_steerss @Robert311842 @btsportufc @Leon_edwardsmma @arielhelwani @GamebredFighter @USMAN84kg @btsport Sorry if you really think RDA & Cerrone are Top welterweights your really deluded and need help

@4peatssake2 @bt_uk Left BT years ago. This is the first problem I have had since

@bt_uk Gareth Brock, Woodbank Cottage, GL6 8PP, Acc no. ss79917177. Those responding to the complaint log referenced are appalling. It looks like this is outsourced. Always a problem!

@bt_uk Maybe just focus on getting the service we already pay for before another lying promo

@bt_uk No you want to charge for us to call you to make a complaint

@bt_uk I warn anyone thinking of joining BT to think again. Sh!t broadband and sh!t customer service. I cannot wait till my contract is up to finally finish with this company.

@bt_uk I would like to make a complaint about customer service I received when wanting to log a fault on my elderly mothers phone and not having to pay for the privilege of doing so #script #compassion #poorservice

@jamiestids @domdipaola @CalvinBook @btsport That can never be taken away stids - don’t worry about that 😉

@bt_uk customer service is terrible 😡 you lose HD channel and WiFi is weaker after an “Upgrade” and they’re not interested and give you incorrect numbers to ring other departments.

@bt_uk very strange how I have very limited signal and data, but my wife is in the same room on EE and has 4g !