BT (British Telecom) outages and service status in Llanddulas and Rhyd-y-Foel, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Llanddulas and Rhyd-y-Foel, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Llanddulas and Rhyd-y-Foel, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llanddulas and Rhyd-y-Foel, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Llanddulas and Rhyd-y-Foel, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Rhyl.
| City | Problem Type | Report Time |
|---|---|---|
 Rhyl
|
Internet | 29 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Llanddulas and Rhyd-y-Foel, Wales
Latest outage, problems and issue reports in Llanddulas and Rhyd-y-Foel and nearby locations:
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Arwel Wingnut (@Archie1971) reported from Deganwy, Wales@BTCare I have FTTP Full fibre broadband and was trying to find out how I can move over from my crackly copper landline phone over to digital voice service that BT offer??
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Arwel Wingnut (@Archie1971) reported from Deganwy, Wales@BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help
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⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales@BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄
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A.Whitfield (@sixmanpush) reported from Deganwy, Wales@bt_uk Yes, the new line was only put in early December. Could water be coming down the line.
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Karen Woodham (@KarenNWoodham) reported from Kinmel Bay and Towyn, Wales@J_PaulDevine @LGUK @bt_uk We left BT broadband it was awful, never got over 10mbps went with Utility Warehouse, now it's around 26-30!
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Matty (@mattywatts12) reported from Kinmel Bay and Towyn, WalesLearn how to be impartial on the commentary ******* we get it both of these fellas hate Liverpool @btsport
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Louis (@AchinthaT) reported from Llanddulas and Rhyd-y-Foel, Wales@bt_uk How is this a service? Aftet talking to some bloke who has tried to fob me off, told me his manager is less helpful than him, advices me on how to end my contract with BT has refused to put me through to a manager has now cut me off and blocked me. 1.
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ian massey (@eyejay51) reported from Gronant, Wales@parkerface1960 I begrudge paying my BT subscription for them to give employment to this brainless, boring idiot. Time for a change methinks. @btsport
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Phil Scarisbrick (@therealphils) reported from Rhyl, Wales@bt_uk Hi Claire, I have tried it in Microsoft Edge browser and it is working, so it appears the issue is with Google Chrome. Thanks for your assistance.
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Sali Owen 🌈🌹 (@SaliWho) reported from Deganwy, Wales@bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.
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Phil Scarisbrick (@therealphils) reported from Rhyl, Wales@bt_uk Hi Claire, thanks for your call. Unfortunately, I am still unable to login on my laptop. The login details work on the app on my phone, but not on my laptop still. Thanks, Phil
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⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales@bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET
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#HelloMyNameIs Helen (@HelenC_xoxo) reported from Penrhyn Bay, Wales@bt_uk Can someone please help me with my bill?! Had two online chats who said I need to call Values Team but the wait times are crazy, I have two children so cant sit on hold waiting to talk for 40+ minutes!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine (@teacherCate1) reported@bt_uk It’s not an issue of him not being on top of bills and it definitely needs looking into - he’s over £800 in credit yet he’s still having more money taken from him every month. There is no need for any phone provider to be charging such a huge amount for calls etc.
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H (@surkdidat) reported@bt_uk Im hard if hearing so cannot phone as have difficulty in understanding. Have you got an email address so I can put in an official complaint. You insist I return equipment i didn't need or want. You promised a returns bag would be put in with the new hub and it wasnt.
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Keith Small (@keithdsmall) reported@uniteandserve @bt_uk @Ofcom Just get Starlink, and reduce your blood pressure. I know it’s frustrating to have to go to a foreign provider to get decent internet, but it’s been the best internet service I’ve ever had. Recommend the rental service. It’s zero risk. Just cancel if it doesn’t work for you.
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Seán (@mylastsatoshi) reported@bt_uk Hello. A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. I trust you will retain call recordings from June 7th, 2026, I know I will. Good evening to you and yours.
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Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported@bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.
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John (@palacejohn) reported@bt_uk Incorrect. Tried but the same useless system. Finally successful by using option to leave BT. Straight through to a human being, strange how loss of customers is more important than giving good service.
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Chris Dawson (@ChrisCharlesD1) reported@bt_uk @WeAreOpenreach Hi BT and Openreach. how do i raise a complain. BT broadband customer multiple people on our estate, just had Openreach yet again 2 hours ago out to street to say no fault, to have internet off again., Its clear they are not fixing the faul this is not the
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H (@surkdidat) reported@bt_uk I have but I am still trying to find out what the actual incident is and why it was down 5 hours yesterday and over 5 hours today
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Shane Hayward-Giles (@SHaywardGiles) reportedRenewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!
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Tablet Science (@TabletScience) reported@bt_uk I can't get access to my btinternet email account and there is absolutely no way to contact BT. Every way they give to contact them doesn't work. Can't phone, can't text, can't email. How can I force BT to pay attention? Offer to buy something from them?