BT (British Telecom)

BT (British Telecom) Outage Report in Llanddulas and Rhyd-y-Foel, Conwy, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Llanddulas and Rhyd-y-Foel, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llanddulas and Rhyd-y-Foel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Llanddulas and Rhyd-y-Foel, Conwy, Wales 11/23/2024 16:05

November 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Llanddulas and Rhyd-y-Foel, Conwy, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Colwyn Bay, Rhyl and Conwy.

Loading map, please wait...
City Problem Type Report Time
United KingdomColwyn Bay Phone
United KingdomRhyl Phone
United KingdomRhyl Internet
United KingdomRhyl Wi-fi
United KingdomConwy Total Blackout
United KingdomRhyl Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Llanddulas and Rhyd-y-Foel, Wales

Latest outage, problems and issue reports in Llanddulas and Rhyd-y-Foel and nearby locations:

  • mattywatts12 Matty (@mattywatts12) reported from Kinmel Bay and Towyn, Wales

    Learn how to be impartial on the commentary ******* we get it both of these fellas hate Liverpool @btsport

  • sixmanpush A.Whitfield (@sixmanpush) reported from Deganwy, Wales

    @bt_uk Yes, the new line was only put in early December. Could water be coming down the line.

  • therealphils Phil Scarisbrick (@therealphils) reported from Rhyl, Wales

    @bt_uk Hi Claire, I have tried it in Microsoft Edge browser and it is working, so it appears the issue is with Google Chrome. Thanks for your assistance.

  • HelenC_xoxo #HelloMyNameIs Helen (@HelenC_xoxo) reported from Penrhyn Bay, Wales

    @bt_uk Can someone please help me with my bill?! Had two online chats who said I need to call Values Team but the wait times are crazy, I have two children so cant sit on hold waiting to talk for 40+ minutes!

  • SaliWho Sali Owen 🌈🌹 (@SaliWho) reported from Deganwy, Wales

    @bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET

  • therealphils Phil Scarisbrick (@therealphils) reported from Rhyl, Wales

    @bt_uk Hi Claire, thanks for your call. Unfortunately, I am still unable to login on my laptop. The login details work on the app on my phone, but not on my laptop still. Thanks, Phil

  • Archie1971 Arwel Wingnut (@Archie1971) reported from Deganwy, Wales

    @BTCare I have FTTP Full fibre broadband and was trying to find out how I can move over from my crackly copper landline phone over to digital voice service that BT offer??

  • Archie1971 Arwel Wingnut (@Archie1971) reported from Deganwy, Wales

    @BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help

  • AchinthaT Louis (@AchinthaT) reported from Llanddulas and Rhyd-y-Foel, Wales

    @bt_uk How is this a service? Aftet talking to some bloke who has tried to fob me off, told me his manager is less helpful than him, advices me on how to end my contract with BT has refused to put me through to a manager has now cut me off and blocked me. 1.

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄

  • KarenNWoodham Karen Woodham (@KarenNWoodham) reported from Kinmel Bay and Towyn, Wales

    @J_PaulDevine @LGUK @bt_uk We left BT broadband it was awful, never got over 10mbps went with Utility Warehouse, now it's around 26-30!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • b184xp7 ßryn (@b184xp7) reported

    @bt_uk But could that app be installed at some point? And would you say that Lifetime, Sky History, Syfy and E! wanted themselves removed from the service too?

  • DefuGFX Defu (@DefuGFX) reported

    @bt_uk It has been reported as a giant outage lol. We can't do speedtests or anything.

  • NYLonGirl NYLonGirl (do-gooder) (@NYLonGirl) reported

    @bt_uk Yes, says it’s security certification issue

  • punningdrummer Derek Scurll (@punningdrummer) reported

    Hi @bt_uk our engineer says we have fttc to our house, your website says we can’t get any broadband upgrade. Can you help?

  • divercat42 Divercat42 (@divercat42) reported

    @cosmicgirlie @virginmedia @bt_uk Omg, what terrible service! Sorry you're going through this. Reliable internet service isn't optional right now and that's unconscionable to leave you hanging like that. Sending hugs

  • JoeAverto Joe Simms 💙 (@JoeAverto) reported

    @bt_uk It was resolved thanks - but my previous point stands. I don't see point of a BT status page that had no updates to the fault bar the initial confirmation of the outage - forcing end users to chase individually isn't good use of time.

  • 2m0sql Peter (2M0SQL) 🏴󠁧󠁢󠁳󠁣󠁴󠁿🛰️ (@2m0sql) reported

    @bt_uk I'm trying to upgrade to fibre via the website but after selecting the plan it just errors "Ref# CON-0083" and I can't get any further.

  • spilsbury_wayne wayne spilsbury (@spilsbury_wayne) reported

    @btbusinesscare had an engineer turn up at 8am yesterday made a lame excuse that couldn’t complete the job , made two calls to the help line to sort this out and then at 5.56 pm get an email to say I missed the engineer appointment we are charging you £130 NOT GOOD

  • barrie92445222 Barrie Wakefield (@barrie92445222) reported

    @jasedurr @bt_uk @WeAreOpenreach That's awful hope it's resolved soon for you guys

  • b184xp7 ßryn (@b184xp7) reported

    @bt_uk Is there a reason why some channels, such as Crime & Investigation, are being removed from the BT TV service? And would you know if the Crime+Investigation Play app will be available under BT TV also when this happens?