BT (British Telecom) outages and service status in Rhyl, Wales

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rhyl, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rhyl, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Colwyn Bay, and Rhyl.

City	Problem Type	Report Time
Colwyn Bay	Internet	5 hours ago
Colwyn Bay	Internet	18 hours ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Rhyl, Wales

Latest outage, problems and issue reports in Rhyl and nearby locations:

• 
  Karen Woodham (@KarenNWoodham) reported 4 minutes ago from Kinmel Bay and Towyn, Wales

  @J_PaulDevine @LGUK @bt_uk We left BT broadband it was awful, never got over 10mbps went with Utility Warehouse, now it's around 26-30!

• 
  Phil Scarisbrick (@therealphils) reported 5 minutes ago from Rhyl, Wales

  @bt_uk Hi Claire, thanks for your call. Unfortunately, I am still unable to login on my laptop. The login details work on the app on my phone, but not on my laptop still. Thanks, Phil

• 
  ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported 10 minutes ago from Old Colwyn, Wales

  @bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET

• 
  Louis (@AchinthaT) reported 21 minutes ago from Llanddulas and Rhyd-y-Foel, Wales

  @bt_uk How is this a service? Aftet talking to some bloke who has tried to fob me off, told me his manager is less helpful than him, advices me on how to end my contract with BT has refused to put me through to a manager has now cut me off and blocked me. 1.

• 
  ian massey (@eyejay51) reported 30 minutes ago from Gronant, Wales

  @parkerface1960 I begrudge paying my BT subscription for them to give employment to this brainless, boring idiot. Time for a change methinks. @btsport

• 
  Phil Scarisbrick (@therealphils) reported 31 minutes ago from Rhyl, Wales

  @bt_uk Hi Claire, I have tried it in Microsoft Edge browser and it is working, so it appears the issue is with Google Chrome. Thanks for your assistance.

• 
  ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported 35 minutes ago from Old Colwyn, Wales

  @BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄

• 
  Matty (@mattywatts12) reported 44 minutes ago from Kinmel Bay and Towyn, Wales

  Learn how to be impartial on the commentary ******* we get it both of these fellas hate Liverpool @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  natasha (@Miss_Tasha_26) reported 7 minutes ago

  @bt_uk I need help and you are telling me to use my app which the issue I’m having as the login isn’t working. I do not have time to call so unless I get help on here I will be cancelling my direct debit with you

• 
  James Sadler (@JSads1983) reported 10 minutes ago

  @bt_uk Thank you, but these were engineers, who wanted to gain access to my home even though I hadn't approved a visit. When asked for ID, they became rude. They left and then attempted to come back later. Again, with no ID or any official looking job sheet.

• 
  Garv Mittal (@garv25mittal) reported 11 minutes ago

  @bt_uk absolute crass service you guys have, I have been trying to get a broadband installed for the past 01 month but not getting any update from you guys. Absolutely pathetic service

• 
  Ann Merrigan (@MerriganAnn) reported 12 minutes ago

  @bt_uk Phoned to cancel BT TVpackage, had ONE box since 2018. Guy said to send back TWO! I explained I don’t have two, he said I was complicating things and to phone when I get the pack to return them. Your website says it doesn’t need returned as had it since 2018???? Clarify??

• 
  Paul stagg (@Staggly) reported 15 minutes ago

  @bt_uk are you not contractually supposed to prove a bill? if you won’t let me log in to my account or let me reset passwords etc to get access and still can’t fix this issue after a week surely that’s breach? i will cancel my direct debit until i can access my bills

• 
  Brian McBride (@brian_mcbride1) reported 16 minutes ago

  @bt_uk With respect, I wasn't suggesting you look at my account, but simply asking if this problem of BT customers unable to access their account & there appear to be, have BT HQ put out an internal notice to the social media team? It looks like the 'guides' are aware but you aren't

• 
  bakerbird  (@cakey12) reported 16 minutes ago

  @bt_uk If your take the time to check & converse with each other you would see that several people have all been in touch saying the same thing ! Obviously it is a problem your end. Giving me another reason to leave

• 
  MouseMat (@andymousemat) reported 20 minutes ago

  @bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet

• 
  Clive MacDonald (@clivemacd) reported 21 minutes ago

  @bt_uk The login process to my BT account this morning was a bad experience. 20 minutes to log in going round and round with the same security questions.

• 
  Darren Lewis (@Darren_Lewis1) reported 23 minutes ago

  @bt_uk typical BT broadband neglecting loyal customers - renewal prices for a customer of 6 years - charging WAY MORE than the market rate and WAY MORE than if I was a new BT customer. Shame on you, I thought those days of not caring about your long standing customers was over.