BT (British Telecom) outages and service status in Kinmel Bay and Towyn, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Kinmel Bay and Towyn, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Kinmel Bay and Towyn, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kinmel Bay and Towyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kinmel Bay and Towyn, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Rhyl, and Llanrwst.
| City | Problem Type | Report Time |
|---|---|---|
 Rhyl
|
Internet | 16 days ago |
|
Rhyl
|
Wi-fi | 25 days ago |
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BT (British Telecom) Issues Reports Near Kinmel Bay and Towyn, Wales
Latest outage, problems and issue reports in Kinmel Bay and Towyn and nearby locations:
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⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales@BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄
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Matty (@mattywatts12) reported from Kinmel Bay and Towyn, WalesLearn how to be impartial on the commentary ******* we get it both of these fellas hate Liverpool @btsport
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ian massey (@eyejay51) reported from Gronant, Wales@parkerface1960 I begrudge paying my BT subscription for them to give employment to this brainless, boring idiot. Time for a change methinks. @btsport
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#HelloMyNameIs Helen (@HelenC_xoxo) reported from Penrhyn Bay, Wales@bt_uk Can someone please help me with my bill?! Had two online chats who said I need to call Values Team but the wait times are crazy, I have two children so cant sit on hold waiting to talk for 40+ minutes!
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⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales@bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET
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Phil Scarisbrick (@therealphils) reported from Rhyl, Wales@bt_uk Hi Claire, I have tried it in Microsoft Edge browser and it is working, so it appears the issue is with Google Chrome. Thanks for your assistance.
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Phil Scarisbrick (@therealphils) reported from Rhyl, Wales@bt_uk Hi Claire, thanks for your call. Unfortunately, I am still unable to login on my laptop. The login details work on the app on my phone, but not on my laptop still. Thanks, Phil
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Karen Woodham (@KarenNWoodham) reported from Kinmel Bay and Towyn, Wales@J_PaulDevine @LGUK @bt_uk We left BT broadband it was awful, never got over 10mbps went with Utility Warehouse, now it's around 26-30!
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Louis (@AchinthaT) reported from Llanddulas and Rhyd-y-Foel, Wales@bt_uk How is this a service? Aftet talking to some bloke who has tried to fob me off, told me his manager is less helpful than him, advices me on how to end my contract with BT has refused to put me through to a manager has now cut me off and blocked me. 1.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Pauline Nelson (@DrP_Manc) reported@bt_uk What are you going to do for my elderly relative for the 8 weeks I have to wait? With no phone line. Appallingly bad service @bt_uk.
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Vince (@vinc3h4ll) reported@bt_uk don’t want you to close account! can’t login to web as your procedures require a billing account number and I haven’t had but account for some years
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tha Movement Noize Production (@JumaMhlanga) reported@bt_uk I suggest you call me because your customer service is vile, you all nice on the internet and disrespectful on the phone. Just had an outburst with one of your customers service Lavanya on business department. Train your staff
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Bulldog (@UnashamedBrit) reported@bt_uk @whatawallyart Internet down AGAIN!!!!! BT has to be the most useless company ever. Of all nights to go down…. Third world company for a third world country
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Gillian Smith (@GillianSmith16) reported@bt_uk @Beji218888 Your service checker is saying your system is down and your service centres won’t have any more information. This is 2026
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Seán (@mylastsatoshi) reported@bt_uk Hello. A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. I trust you will retain call recordings from June 7th, 2026, I know I will. Good evening to you and yours.
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Janey Sinnett (@JaneyJaney77) reported@bt_uk what is going on with btinternet? I can’t access my emails, currently in a lengthy queue for online help
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Michael E (@Michael35427696) reported@bt_uk We have made a complaint, you closed the complaint with matter resolved !! Without telling us how its been resolved ? So we reopened it, and still awaiting an explanation as to how you think it has been resolved ?
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Dunc (@derbydunk) reported@bt_uk Hello. We got an email to say digital voice starts 20/7/26. It said we'd receive a code which we've never had and said an engineer would visit for switchover. Today we've received a new smart hub and phone. Is an engineer coming? Do we need a code? We're confused 🙃
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Oluwatimilehin (@adebariazeez) reported@bt_uk you guys are a terrible internet provider. How do you charge your client extra £10 because their direct debit failed. This is pure extortion!!!! @BTGroup @bt_uk