BT (British Telecom)

BT (British Telecom) Outage Report in Kinmel Bay and Towyn, Conwy, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kinmel Bay and Towyn, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kinmel Bay and Towyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kinmel Bay and Towyn, Conwy, Wales 10/31/2025 14:45

October 31: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kinmel Bay and Towyn, Conwy, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Colwyn Bay.

Loading map, please wait...
City Problem Type Report Time
United KingdomColwyn Bay Internet
United KingdomRhyl Phone
United KingdomRhyl Internet
United KingdomLlandudno Junction Total Blackout
United KingdomRhyl Internet
United KingdomLlanrwst E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kinmel Bay and Towyn, Wales

Latest outage, problems and issue reports in Kinmel Bay and Towyn and nearby locations:

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄

  • therealphils Phil Scarisbrick (@therealphils) reported from Rhyl, Wales

    @bt_uk Hi Claire, I have tried it in Microsoft Edge browser and it is working, so it appears the issue is with Google Chrome. Thanks for your assistance.

  • therealphils Phil Scarisbrick (@therealphils) reported from Rhyl, Wales

    @bt_uk Hi Claire, thanks for your call. Unfortunately, I am still unable to login on my laptop. The login details work on the app on my phone, but not on my laptop still. Thanks, Phil

  • KarenNWoodham Karen Woodham (@KarenNWoodham) reported from Kinmel Bay and Towyn, Wales

    @J_PaulDevine @LGUK @bt_uk We left BT broadband it was awful, never got over 10mbps went with Utility Warehouse, now it's around 26-30!

  • mattywatts12 Matty (@mattywatts12) reported from Kinmel Bay and Towyn, Wales

    Learn how to be impartial on the commentary ******* we get it both of these fellas hate Liverpool @btsport

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • eddyboots Martin Edwards (@eddyboots) reported

    @phsports1 @IanDarke @btsport I know,… I regularly msg these commentators and pundits but they either never see them or like to remain ignorant. There needs to be a gk as Co coms or in the studio as a pundit for every game! 😡🙄

  • Tretops51 T (@Tretops51) reported

    @bt_uk what a shambles! My new service was supposed to go live yesterday but I’m still waiting! No one offers to help. No one calls u back. Absolutely disgraceful! Emailed CEO but no doubt I’ll be ignored! When are my services going to go live? I’m paying for nothing!

  • Hibby44 Laura 🏳️‍🌈💙💛🇺🇦 (@Hibby44) reported

    @bt_uk Absolute crap. Nothing in the contract - it was fixed for a year. No apology. Nothing. Just jumping on the bandwagon like all these other sodding companies exploiting people.

  • HollieBuss Hollie (@HollieBuss) reported

    @bt_uk We have someone coming tomorrow but I've lost count on the visits from them. It's stupid now.

  • FDormo Forever Dormo (@FDormo) reported

    @cambtweetlaw 7am only exists in February 2023 so that, when the alarm goes off, the cricket coverage on BTSport from New Zealand can be switched on, together with the kettle for a pot of tea. Such an hour never existed when studying Law @Selwyn1882 all those decades ago. Perish the thought!

  • AlexSAFC92 Alexander 🔴⚪️ (@AlexSAFC92) reported

    What a shambles @bt_uk putting bill up 14.4% @EE putting bill up 10% @OctopusEnergy unit cost up 490% and bill more than doubled. Mortgage rates doubled. Fuel and Food up. Well done to everyone who supported lockdown, shut down the world, destroyed the economy. Great work

  • Narson Daniel Jones (@Narson) reported

    @bt_uk Yes, but Openreach refuse to actually provide any information - and have in the past provided statements, including to MPs, that they have then contradicted. And BT refused to ask for information from Openreach (as BT is openreach's customer + boss) when I raised as a complaint.

  • BDubleYou Brian Waters (@BDubleYou) reported

    @bt_uk All good thanks. Just hope the team can reduce the clicks and bobble for me. I use it heavily to monitor who has been calling. Bookmarking you would think would help, but doesn’t.

  • LeeMarkDavies Lee Davies (with an e) (@LeeMarkDavies) reported

    Preparing to move my broadband from @bt_uk to @virginmedia... Virgin Media calls me and all I get is a chap with Liverpudlian accent shouting "slow down, slow down" at me. He didn't take kindly to me pointing out that's not the way to get my business. That plan is now on hold.

  • letsdefy DEFY (@letsdefy) reported

    @btbusinesscare I have sent a DM as requested. For a small and fairly new business this has been terribly detrimental and caused all manner of stress and impediment. Lack of action and resolution has been truly excruciating.