BT (British Telecom)

BT (British Telecom) Outage Report in Kinmel Bay and Towyn, Conwy, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kinmel Bay and Towyn, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kinmel Bay and Towyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kinmel Bay and Towyn, Conwy, Wales 01/12/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kinmel Bay and Towyn, Conwy, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Rhyl and Colwyn Bay.

Loading map, please wait...
City Problem Type Report Time
United KingdomRhyl TV
United KingdomRhyl Phone
United KingdomRhyl Internet
United KingdomRhyl Internet
United KingdomRhyl Internet
United KingdomColwyn Bay Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Kinmel Bay and Towyn, Wales

Latest outage, problems and issue reports in Kinmel Bay and Towyn and nearby locations:

  • therealphils Phil Scarisbrick (@therealphils) reported from Rhyl, Wales

    @bt_uk Hi Claire, I have tried it in Microsoft Edge browser and it is working, so it appears the issue is with Google Chrome. Thanks for your assistance.

  • KarenNWoodham Karen Woodham (@KarenNWoodham) reported from Kinmel Bay and Towyn, Wales

    @J_PaulDevine @LGUK @bt_uk We left BT broadband it was awful, never got over 10mbps went with Utility Warehouse, now it's around 26-30!

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET

  • therealphils Phil Scarisbrick (@therealphils) reported from Rhyl, Wales

    @bt_uk Hi Claire, thanks for your call. Unfortunately, I am still unable to login on my laptop. The login details work on the app on my phone, but not on my laptop still. Thanks, Phil

  • AchinthaT Louis (@AchinthaT) reported from Llanddulas and Rhyd-y-Foel, Wales

    @bt_uk How is this a service? Aftet talking to some bloke who has tried to fob me off, told me his manager is less helpful than him, advices me on how to end my contract with BT has refused to put me through to a manager has now cut me off and blocked me. 1.

  • mattywatts12 Matty (@mattywatts12) reported from Kinmel Bay and Towyn, Wales

    Learn how to be impartial on the commentary ******* we get it both of these fellas hate Liverpool @btsport

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • harshksin Harsh Singh (@harshksin) reported

    @SkyHelpTeam Hey team, any updates? This is the fifth day and no engineer/customer service team has contacted me yet. I am now very keen to switch to @bt_uk

  • scottahaddow Scott Haddow (@scottahaddow) reported

    @bt_uk absolute WORST customer service.

  • tabsfraser88 Tabitha Fraser (@tabsfraser88) reported

    @bt_uk can someone please sort your app out! You are supposed to be able to control the settings to all your devices and yet it never works! Every morning I have to fight with it because it doesn't work correctly.

  • jamescgrout James Grout (@jamescgrout) reported

    @OpenreachHelp New customer, been without internet for 1 month. On my 3rd engineer visit today who failed to show. BT can't book another appointment until Thursday, why is this? @bt_uk

  • kellypreedy Kelly Preedy 💫 (@kellypreedy) reported

    Oh my goodness, the internet gods must really hate me at the moment… had to pay to go to a coworking space to send some files (as my rubbish @bt_uk home service can’t handle it) & I find their cable got accidentally cut by some workers 😫😫😫

  • timralph30 TC (@timralph30) reported

    @bt_uk hi I have raised complaints to senior management re my previous service and you have the audacity to try to charge me £70 for a unpaid bill. Jog on I want ******* compensation of £100 your bt engineers .....

  • scottahaddow Scott Haddow (@scottahaddow) reported

    @btsport worst customer service on the planet.

  • scottahaddow Scott Haddow (@scottahaddow) reported

    @bt_uk You only look after new customers and don’t give a **** about existing ones. I’ll be leaving when my contact is up

  • RealSaxondale Duke Silver 🛡️ (@RealSaxondale) reported

    @bt_uk For other people in this situation, the vulnerable people team need to be easily accessible, they need to log their calls and follow them up with actions. Whoever is running the show needs to be responsible. Most of all, anyone on the list, never cold call them to sell stuff.

  • alistairblevins Alistair Blevins (@alistairblevins) reported

    @bt_uk hi there, I'm currently overseas and my wife is dealing with you trying to fix a broken telephone line (cut cable). I need to add her contact telephone number to our account so that you call her instead of me to agree a time for the engineers to attend. How can I do this?