BT (British Telecom) Outage Report in Penrhyn Bay, Conwy, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Penrhyn Bay, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penrhyn Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (60%)
-
Wi-fi (14%)
-
Phone (12%)
-
E-mail (7%)
-
Total Blackout (5%)
-
TV (1%)
Live Outage Map Near Penrhyn Bay, Conwy, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Conwy and Llandudno.
| City | Problem Type | Report Time |
|---|---|---|
 Conwy |
Internet | |
| Conwy |
Wi-fi | |
| Llandudno |
Internet | |
| Rhyl |
Phone | |
| Rhyl |
Internet | |
| Llandudno |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Penrhyn Bay, Wales
Latest outage, problems and issue reports in Penrhyn Bay and nearby locations:
-
Arwel Wingnut
(@Archie1971) reported
from
Deganwy, Wales
@BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help
-
Sali Owen 🌈🌹
(@SaliWho) reported
from
Deganwy, Wales
@bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.
-
Matty
(@mattywatts12) reported
from
Kinmel Bay and Towyn, Wales
Learn how to be impartial on the commentary ******* we get it both of these fellas hate Liverpool @btsport
-
⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆
(@JohnEtheridge79) reported
from
Old Colwyn, Wales
@BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄
-
⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆
(@JohnEtheridge79) reported
from
Old Colwyn, Wales
@bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
sambeau
(@sambeaujones) reported
I left my house in March. I tried and tried to cancel. Finally, in August I cancelled my direct debit. I paid for nearly 5 months of broadband and phone I never used. Now @bt_uk you are planning to hand me to a debt collector because you think I should have continued paying?
-
sambeau
(@sambeaujones) reported
A phone number would be a good fallback for this if you actually picked the phone up .I tried to call you @bt_uk but never picked up. You continually tried to push me to an autopay system. Then the long, long wait on hold listening to highly distorted hold music
-
Andy Hart
(@fandangogroover) reported
@bt_uk Yes. Already heard back. They have found a fault and are sending an engineer our tomorrow. Thanks for your help.
-
P
(@Pavsingh15) reported
@bt_uk @OpenreachHelp Hi engineer was supposed to come friday between 1 and 6pm no show. No phone call to explain and got a msg today saying arrival between 8 and 1 and no show again. Shambolic service will be taking my complaint to the highest level. Ridiculous service
-
Dafarn Newydd: Store, Takeaway and Fuel Station
(@LlanwddynShop) reported
@btbusinesscare Update, following enough complaints from the village it looks like the issue may be resolved. We have had phones for 24 hours now. Openreach are continuing to investigate.
-
Tina Woolliscroft
(@TMWoolliscroft) reported
@bt_uk totally unacceptable service from BT! I am still making numerous phone calls after EE selling a BT business account & not informing me that my residential side would be cancelled with charges of £215, £428 & £461 for ending early?? Can't get BT to answer phone now either!
-
mick smith
(@micksmi70872507) reported
@bt_uk Hello, please supply a telephone number for your Chief Executive complaint number. The customer services at BT are disgusting. I expect a reply within 30 minutes.
-
Lauren John
(@essexwriter) reported
@bt_uk Just found out (when querying an online order) there have been reports of problems (to the retailer) of emails not getting through to BT Internet accounts. Also did receive emails from a dentist (that I needed to get). Any insight please?
-
Harriet
(@harrietpenhale3) reported
@bt_uk Hi, I did but I have been told it can’t be upgraded until the 21st of Dec however I was told that it does not need a home visit just a change over in the exchange box nearby. I can’t work from home on the slow speed, is there anyway I can get an earlier/ emergency appointment ?
-
Nikolaj Hansen-Turton
(@nikolajht) reported
@bt_uk when are you going to update your Wi-Fi Routers to support Wi-Fi 6?