BT (British Telecom) outages and service status in Penrhyn Bay, Wales

Problems in the last 24 hours in Penrhyn Bay, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penrhyn Bay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Penrhyn Bay, Wales

Latest outage, problems and issue reports in Penrhyn Bay and nearby locations:

• 
  Louis (@AchinthaT) reported 3 minutes ago from Llanddulas and Rhyd-y-Foel, Wales

  @bt_uk How is this a service? Aftet talking to some bloke who has tried to fob me off, told me his manager is less helpful than him, advices me on how to end my contract with BT has refused to put me through to a manager has now cut me off and blocked me. 1.

• 
  Karen Woodham (@KarenNWoodham) reported 7 minutes ago from Kinmel Bay and Towyn, Wales

  @J_PaulDevine @LGUK @bt_uk We left BT broadband it was awful, never got over 10mbps went with Utility Warehouse, now it's around 26-30!

• 
  Sali Owen 🌈🌹 (@SaliWho) reported 10 minutes ago from Deganwy, Wales

  @bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.

• 
  Arwel Wingnut (@Archie1971) reported 21 minutes ago from Deganwy, Wales

  @BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help

• 
  A.Whitfield (@sixmanpush) reported 26 minutes ago from Deganwy, Wales

  @bt_uk Yes, the new line was only put in early December. Could water be coming down the line.

• 
  ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported 35 minutes ago from Old Colwyn, Wales

  @bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET

• 
  Arwel Wingnut (@Archie1971) reported 38 minutes ago from Deganwy, Wales

  @BTCare I have FTTP Full fibre broadband and was trying to find out how I can move over from my crackly copper landline phone over to digital voice service that BT offer??

• 
  Matty (@mattywatts12) reported 44 minutes ago from Kinmel Bay and Towyn, Wales

  Learn how to be impartial on the commentary ******* we get it both of these fellas hate Liverpool @btsport

• 
  ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported 46 minutes ago from Old Colwyn, Wales

  @BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄

• 
  #HelloMyNameIs Helen (@HelenC_xoxo) reported 47 minutes ago from Penrhyn Bay, Wales

  @bt_uk Can someone please help me with my bill?! Had two online chats who said I need to call Values Team but the wait times are crazy, I have two children so cant sit on hold waiting to talk for 40+ minutes!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie Chrimes (@jueandgaz) reported 5 minutes ago

  @btbusinesscare I’m sick to death of trying to get my issue solved, 6 months and you still haven’t sorted it, shame on BT Business 😡

• 
  The Real Philip Lyon (@phillyonskem) reported 5 minutes ago

  i absolutely despise @bt_uk 45 minutes on webchat - 2 depts, security twice. cant help need to ring. ring number given "not in service" ring another, pass security chat to nice lady, tfr to billing, get cut off. An hour and 20 minutes, for nothing. absolute crap company

• 
  Josh (@_JoshDenham) reported 6 minutes ago

  @bt_uk So the service is down according to the website, but nothing anywhere before logging into my account, or yourselves here, acknowledged that beforehand. When can I expect my access to the broadband to be back?

• 
  Gari MacColl (@JGMacColl) reported 7 minutes ago

  @bt_uk You don't give a ****, do you?

• 
  Akram🇵🇸 (@akrxm94) reported 11 minutes ago

  Why do BT/TNT Sports make it so hard on their website to cancel your subscriptions? So unclear and they only give a telephone number to call, and I call twice to get cut off both times after 10 minutes. Make it easier for customers to cancel subscriptions! @bt_uk @tntsports

• 
  𝕋𝕙𝕖 𝕍𝕖𝕘𝕒𝕟 𝕋𝕚𝕞 🍀🌱 (@thevegantim) reported 12 minutes ago

  @bt_uk They've already told me nobody can help with why my broadband order is delayed because they're closed today. And apparently it's a bank holiday in England tomorrow so they can't help tomorrow either. Fobbed off, couldn't get me off the phone quick enough.

• 
  Roibeard Mhuiris (@RMhuiris) reported 12 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk My complaint was escalated directly to their Chief Executive who delegated it accordingly. Instead of resolving the problem, they actually compounded it.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 13 minutes ago

  @Walesguy2 @bt_uk BT can't fix this. Many customers have had this problem, I'm one of them. They hope you will give up.

• 
  Yorkie Paul (@Yorkiebloke) reported 16 minutes ago

  @bt_uk Your guides basically said I’ll have to dispute it with Vodafone. You’re expecting me to pay for a service that was cancelled when I switched to Vodafone. I even had an email stating my final bill would be £15. Loyal BT customer for over ten years

• 
  andy carson (@andy_carson101) reported 17 minutes ago

  @eventhestarsuk @bt_uk sign up as new customer with the missus or someone else in house.... btw for around same price we get virgin with sport movies telly top speed internet & netflix