BT (British Telecom)

BT (British Telecom) Outage Report in Old Colwyn, Conwy, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Colwyn, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Colwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Colwyn, Conwy, Wales 10/31/2025 14:40

October 31: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Colwyn, Conwy, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Colwyn Bay, Llandudno and Conwy.

Loading map, please wait...
City Problem Type Report Time
United KingdomColwyn Bay Internet
United KingdomLlandudno Internet
United KingdomConwy Internet
United KingdomConwy Wi-fi
United KingdomLlandudno Internet
United KingdomRhyl Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Old Colwyn, Wales

Latest outage, problems and issue reports in Old Colwyn and nearby locations:

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄

  • Archie1971 Arwel Wingnut (@Archie1971) reported from Deganwy, Wales

    @BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help

  • therealphils Phil Scarisbrick (@therealphils) reported from Rhyl, Wales

    @bt_uk Hi Claire, thanks for your call. Unfortunately, I am still unable to login on my laptop. The login details work on the app on my phone, but not on my laptop still. Thanks, Phil

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET

  • SaliWho Sali Owen 🌈🌹 (@SaliWho) reported from Deganwy, Wales

    @bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.

  • therealphils Phil Scarisbrick (@therealphils) reported from Rhyl, Wales

    @bt_uk Hi Claire, I have tried it in Microsoft Edge browser and it is working, so it appears the issue is with Google Chrome. Thanks for your assistance.

  • mattywatts12 Matty (@mattywatts12) reported from Kinmel Bay and Towyn, Wales

    Learn how to be impartial on the commentary ******* we get it both of these fellas hate Liverpool @btsport

  • Archie1971 Arwel Wingnut (@Archie1971) reported from Deganwy, Wales

    @BTCare I have FTTP Full fibre broadband and was trying to find out how I can move over from my crackly copper landline phone over to digital voice service that BT offer??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GEvansRugby Gerwyn Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GEvansRugby) reported

    @bt_uk I have the Xbox ultimate add-on with BT which doesn't show as an active subscription on Xbox and they have no knowledge of it. It seems no-one has any idea how to fix the problem.

  • PluT0NYum PluT0NYum (@PluT0NYum) reported

    Ok @bt_uk We've been together for over a year, had connection drop outs at least 5 times a week. Had BT/ Open reach engineers... Found nothing wrong. Tonight the internet has gone out 6 times in the space of 3 hours. Why are we paying for this dogshit service?

  • Minyahil Minyahil K. Giorgis (@Minyahil) reported

    @bt_uk No, we keep loosing connection every few days or so. We currently have good coverage of the house, just the connection issue.

  • KevKairton Kev (@KevKairton) reported

    @BTCare hello are you still active support on this account? If so I want to question a few things.

  • CanSimPliot MOX (Ed Moxham) (@CanSimPliot) reported

    @SketchLisa @bt_uk I also read somewhere that too many devices with bluetooth enabled could interfere with a wireless network.

  • CanSimPliot MOX (Ed Moxham) (@CanSimPliot) reported

    @SketchLisa @bt_uk Is your signal very weak when connection is established? If so, your provider may need to add hardware outside to boost the signal coming to your router. Also, perhaps a built-in firewall on your router is at fault. I've had both scenarios happen to me.

  • SketchLisa Lisa Harding (@SketchLisa) reported

    Sitting completing one of my piano tutorials and once again the internet dies with my router going red and demanding a password. Over two weeks now of intermittent service from @BTCare - still no sign of any refund or actual service level

  • Matt11664059 Matt (@Matt11664059) reported

    @bt_uk Hi my Internet has been more off than on the last few day and is now off again. I'm in Milton Keynes. Any idea if there are known issues in the area ?

  • NoDPI NoDPI (@NoDPI) reported

    @jimkillock Weren't @bt_uk talking about something similar back in the days of Phorm? They were going to attach sensors to your toilet so they could 'protect you' in case you fell down supposedly... It was just one more attempt to intrude into every aspect of your home life.

  • mwiggins84 Matthew Wiggins (@mwiggins84) reported

    It's sky, not really surprising. They can't help themselves with pointless advertising. Miss the old @btsport days #SkyIndyCar @TomGaymor