BT (British Telecom) Outage Report in Old Colwyn, Conwy, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Old Colwyn, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Colwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Old Colwyn, Conwy, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Colwyn Bay, Rhyl and Conwy.
| City | Problem Type | Report Time |
|---|---|---|
 Colwyn Bay |
Phone | |
| Rhyl |
Phone | |
| Rhyl |
Internet | |
| Rhyl |
Wi-fi | |
| Conwy |
Total Blackout | |
| Rhyl |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Old Colwyn, Wales
Latest outage, problems and issue reports in Old Colwyn and nearby locations:
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Sali Owen 🌈🌹
(@SaliWho) reported
from
Deganwy, Wales
@bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.
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⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆
(@JohnEtheridge79) reported
from
Old Colwyn, Wales
@bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET
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Arwel Wingnut
(@Archie1971) reported
from
Deganwy, Wales
@BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help
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⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆
(@JohnEtheridge79) reported
from
Old Colwyn, Wales
@BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄
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Matty
(@mattywatts12) reported
from
Kinmel Bay and Towyn, Wales
Learn how to be impartial on the commentary ******* we get it both of these fellas hate Liverpool @btsport
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Phil Scarisbrick
(@therealphils) reported
from
Rhyl, Wales
@bt_uk Hi Claire, thanks for your call. Unfortunately, I am still unable to login on my laptop. The login details work on the app on my phone, but not on my laptop still. Thanks, Phil
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Phil Scarisbrick
(@therealphils) reported
from
Rhyl, Wales
@bt_uk Hi Claire, I have tried it in Microsoft Edge browser and it is working, so it appears the issue is with Google Chrome. Thanks for your assistance.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Justin Lang
(@JustinLang) reported
@ALANMYERSMEDIA @PaulClews2 @bt_uk Have avoided BT retail for the last 20 years. Now with Zen - cant fault them, UK based, excellent customer service. You'd still have to deal with OpenReach with the install, which may still be an issue from what I can see?
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Ben Harvell
(@BenHarvell) reported
Now at almost a month without internet thanks to @bt_uk. Talking to customer service makes me feel as if I’ve done something wrong when my only crime is to sign a contract to pay hundreds of pounds per year for, thus far, no service. Am completely out of ideas and exhausted.
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Jack Walker
(@jwrulestheworld) reported
@bt_uk @ScottMcGready That seems pretty stupid, anyone that wants to change their DNS probably knows what they’re doing, so allow it. This is very anti consumer. However, I am not surprised.
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Sarah Austen 🐧💚
(@Sarah_Austen1) reported
@bt_uk Will be phoning this week and reporting the poor service
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👁🐰🧸
(@crush3dbones) reported
@bt_uk hi, my bt is really slow this couple days and I don’t undertand why ?
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Joshua Loftus
(@joftius) reported
Internet service down and will be fixed "within a few days" ...I could understand if some kind of natural disaster had happened, but apparently this is just normal for @now @bt_uk @OpenreachHelp? Why can't I live in a country with functioning infrastructure
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Alan Myers
(@ALANMYERSMEDIA) reported
@iamrobhardy @bt_uk Sad really I guess but you maybe right, as I say I’ve had some really good people try to solve the issue but still it remains nearly two months on
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Culleyyy
(@michaelculley0) reported
@bt_uk Fix the problem in my area
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Andrea Smith
(@moolicent) reported
@bt_uk Yep @bt_uk all internet services in LS16 down and have been for 8+hrs now. Rgardless of ISP, if they rely on BT lines there is no service.
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TdlToby
(@Tdltoby) reported
@SMITEGame just had a deserter penalty because my @bt_uk broadband decides to disconnect. Over 4000 games never had one before.