BT (British Telecom)

BT (British Telecom) Outage Report in Old Colwyn, Conwy, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Colwyn, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Colwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Colwyn, Conwy, Wales 01/30/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Old Colwyn, Conwy, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Rhyl and Colwyn Bay.

Loading map, please wait...
City Problem Type Report Time
United KingdomRhyl E-mail
United KingdomColwyn Bay Internet
United KingdomColwyn Bay Phone
United KingdomRhyl Phone
United KingdomRhyl TV
United KingdomRhyl Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Old Colwyn, Wales

Latest outage, problems and issue reports in Old Colwyn and nearby locations:

  • therealphils Phil Scarisbrick (@therealphils) reported from Rhyl, Wales

    @bt_uk Hi Claire, thanks for your call. Unfortunately, I am still unable to login on my laptop. The login details work on the app on my phone, but not on my laptop still. Thanks, Phil

  • SaliWho Sali Owen 🌈🌹 (@SaliWho) reported from Deganwy, Wales

    @bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.

  • mattywatts12 Matty (@mattywatts12) reported from Kinmel Bay and Towyn, Wales

    Learn how to be impartial on the commentary ******* we get it both of these fellas hate Liverpool @btsport

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DWB06 DBW (@DWB06) reported

    @bt_uk my Internet in the b68 area has been down for over an hour but I don't know the landlines number as we don't have a landline phone any help BT?

  • priancarajdev P Rajdev (@priancarajdev) reported

    @bt_uk so internet has been down for the last couple of days. We are both key workers but BT doesn’t care/consider this. Apparently contract says that they can’t guarantee consistent internet. What are we all paying for?? Shocking service!! And letting down your own key workers.

  • lynnos sofargone (@lynnos) reported

    @bt_uk Why settle for anyone else? Hmmmm let me think - you took £85.00 from my account in error and three times you’ve said it’s on its way back yet it’s not. Ombudsman complaint submitted

  • antonseloc tony coles (@antonseloc) reported

    It has been a while since having anything bad to say about @bt_uk but they have made up for it in a big way. Broadband down; TV, internet, WiFi all wiped out and the response from @bt_uk in recognising there’s a fault? ….. they will try and put it right in 5 days!! Terrible😡😡

  • priancarajdev P Rajdev (@priancarajdev) reported

    @bt_uk Yes, we have, so many times in the last few days. Yet you refuse to provide dongles or anything else to help your customers with the situation. Even a manager said there isn’t anything that can be done unless we spend more money with your company. How is that customer service?

  • JimmyDallas1 Jimmy Dallas (@JimmyDallas1) reported

    @bt_uk hi, no internet in Wenhaston, postcode is IP19 9EJ. Could you check to see if any status issues? Thanks

  • ILuvLewisHam Florence Batt (@ILuvLewisHam) reported

    .@bt_uk @EE really sold me a lie - appalling service.

  • Lenderz Lenderz 🙈🙉🙊 (@Lenderz) reported

    @mac_critical @bt_uk @WeAreOpenreach Amazing what that can do, I had a shipping nightmare which was only resolved after an impassioned email to the CEO of an awful logistics company. (TNT)

  • beachjunkey Lee White (@beachjunkey) reported

    @bt_uk Thanks John. But tbh our home set up has been checked twice by two different home tech engineers. The last one changed the router and left me to reconfigure the whole house. Perhaps another will find something. There must be something out as this is awful.

  • chappies3236 karen (@chappies3236) reported

    @bt_uk Your techie mucked up my router remotely, didn't admit fault, lied, upset me and caused great distress over weekend. Appallingly Bad Service!