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BT (British Telecom)

BT (British Telecom) outages and service status in Old Colwyn, Wales

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Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Old Colwyn, including 2 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received May 5, 9:05 AM GMT+1.
  • 100% Internet (100%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Colwyn, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Colwyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Old Colwyn, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Colwyn Bay, and Rhyl.

CityProblem TypeReport Time
Colwyn Bay Internet 4 hours ago
Colwyn Bay Internet 17 hours ago

Nearby cities with recent reports

Colwyn Bay

2 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Old Colwyn, Wales

Latest outage, problems and issue reports in Old Colwyn and nearby locations:

  • Archie1971
    Arwel Wingnut (@Archie1971) reported from Deganwy, Wales

    @BTCare I have FTTP Full fibre broadband and was trying to find out how I can move over from my crackly copper landline phone over to digital voice service that BT offer??

  • HelenC_xoxo
    #HelloMyNameIs Helen (@HelenC_xoxo) reported from Penrhyn Bay, Wales

    @bt_uk Can someone please help me with my bill?! Had two online chats who said I need to call Values Team but the wait times are crazy, I have two children so cant sit on hold waiting to talk for 40+ minutes!

  • sixmanpush
    A.Whitfield (@sixmanpush) reported from Deganwy, Wales

    @bt_uk Yes, the new line was only put in early December. Could water be coming down the line.

  • therealphils
    Phil Scarisbrick (@therealphils) reported from Rhyl, Wales

    @bt_uk Hi Claire, I have tried it in Microsoft Edge browser and it is working, so it appears the issue is with Google Chrome. Thanks for your assistance.

  • Archie1971
    Arwel Wingnut (@Archie1971) reported from Deganwy, Wales

    @BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help

  • AchinthaT
    Louis (@AchinthaT) reported from Llanddulas and Rhyd-y-Foel, Wales

    @bt_uk How is this a service? Aftet talking to some bloke who has tried to fob me off, told me his manager is less helpful than him, advices me on how to end my contract with BT has refused to put me through to a manager has now cut me off and blocked me. 1.

  • KarenNWoodham
    Karen Woodham (@KarenNWoodham) reported from Kinmel Bay and Towyn, Wales

    @J_PaulDevine @LGUK @bt_uk We left BT broadband it was awful, never got over 10mbps went with Utility Warehouse, now it's around 26-30!

  • therealphils
    Phil Scarisbrick (@therealphils) reported from Rhyl, Wales

    @bt_uk Hi Claire, thanks for your call. Unfortunately, I am still unable to login on my laptop. The login details work on the app on my phone, but not on my laptop still. Thanks, Phil

  • JohnEtheridge79
    ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄

  • JohnEtheridge79
    ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET

  • mattywatts12
    Matty (@mattywatts12) reported from Kinmel Bay and Towyn, Wales

    Learn how to be impartial on the commentary ******* we get it both of these fellas hate Liverpool @btsport

  • SaliWho
    Sali Owen 🌈🌹 (@SaliWho) reported from Deganwy, Wales

    @bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ArchiToolkit
    Archi (@ArchiToolkit) reported

    @bt_uk This issue is not specific to my account. It's a bug on your website.

  • JSads1983
    James Sadler (@JSads1983) reported

    @bt_uk Thank you, but these were engineers, who wanted to gain access to my home even though I hadn't approved a visit. When asked for ID, they became rude. They left and then attempted to come back later. Again, with no ID or any official looking job sheet.

  • adarkelimited
    Adam Darke (@adarkelimited) reported

    @dedmans @bt_uk Cannot be worse than BT. Impossible. Their customer service and levels of competency are off the charts appalling. No idea how they even run a business.

  • BeeTricy1
    Bee@Tricy (@BeeTricy1) reported

    @bt_uk BT customer here! Issues with the new 900 Fast Broadband! Phoned today,Customer Assistant said it will phone me back but NO chance to get in touch!

  • CARLOSUK01
    CARL ROBINSON (@CARLOSUK01) reported

    @btbusinesscare please cancel my order as you seem incapable of delivering a service and can’t even manage to transfer me to a supervisor to escalate my complaint when you change my installation yet again - that’s almost 4 weeks waiting now 🙁

  • SadafAh05016729
    Sadaf Ahmed (@SadafAh05016729) reported

    Hey @bt_uk there’s no WiFi here in south London - can you help?

  • BenBonj
    Ben Thompson (@BenBonj) reported

    Isn’t it funny I had no internet issues until @bt_uk offer me to upgrade my package since then it’s been dogshite. Dropping out constantly & buffering when I didn’t take em up on it. Almost as if they’ve slowed it down deliberately to make me upgrade to get more money out of me.

  • tsfitness2
    Trainstation Fitness (@tsfitness2) reported

    @bt_uk I’ve just tried that generic phone number, after being passed on several times I finally got told that they are experiencing technical outage and to phone back.

  • itsmeitsmeandy
    AM (@itsmeitsmeandy) reported

    @giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk

  • dedmans
    julian hines-dedman (@dedmans) reported

    @adarkelimited @bt_uk It takes days to speak to someone in a far away country then you discover they have made two other accounts in your misspelt name and then decide in the ether that you broken those contracts and swipe £460 from your bank account!!