BT (British Telecom)

BT (British Telecom) Outage Report in Old Colwyn, Conwy, Wales

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Old Colwyn, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Old Colwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Old Colwyn, Conwy, Wales 04/27/2025 19:40

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Old Colwyn, Conwy, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Rhyl and Conwy.

Loading map, please wait...
City Problem Type Report Time
United KingdomRhyl Internet
United KingdomConwy Wi-fi
United KingdomConwy E-mail
United KingdomLlanrwst E-mail
United KingdomLlandudno Internet
United KingdomColwyn Bay E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Old Colwyn, Wales

Latest outage, problems and issue reports in Old Colwyn and nearby locations:

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @BTCare any idea what’s happening with broadband in LL29 (Colwyn Bay)area, been down now for 5 hours 🙄🙄🙄

  • mattywatts12 Matty (@mattywatts12) reported from Kinmel Bay and Towyn, Wales

    Learn how to be impartial on the commentary ******* we get it both of these fellas hate Liverpool @btsport

  • HelenC_xoxo #HelloMyNameIs Helen (@HelenC_xoxo) reported from Penrhyn Bay, Wales

    @bt_uk Can someone please help me with my bill?! Had two online chats who said I need to call Values Team but the wait times are crazy, I have two children so cant sit on hold waiting to talk for 40+ minutes!

  • therealphils Phil Scarisbrick (@therealphils) reported from Rhyl, Wales

    @bt_uk Hi Claire, thanks for your call. Unfortunately, I am still unable to login on my laptop. The login details work on the app on my phone, but not on my laptop still. Thanks, Phil

  • therealphils Phil Scarisbrick (@therealphils) reported from Rhyl, Wales

    @bt_uk Hi Claire, I have tried it in Microsoft Edge browser and it is working, so it appears the issue is with Google Chrome. Thanks for your assistance.

  • Archie1971 Arwel Wingnut (@Archie1971) reported from Deganwy, Wales

    @BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help

  • KarenNWoodham Karen Woodham (@KarenNWoodham) reported from Kinmel Bay and Towyn, Wales

    @J_PaulDevine @LGUK @bt_uk We left BT broadband it was awful, never got over 10mbps went with Utility Warehouse, now it's around 26-30!

  • Archie1971 Arwel Wingnut (@Archie1971) reported from Deganwy, Wales

    @BTCare I have FTTP Full fibre broadband and was trying to find out how I can move over from my crackly copper landline phone over to digital voice service that BT offer??

  • SaliWho Sali Owen 🌈🌹 (@SaliWho) reported from Deganwy, Wales

    @bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.

  • JohnEtheridge79 ⚽️⭐️⭐️⭐️⭐️⭐️⭐️🏏🏆 (@JohnEtheridge79) reported from Old Colwyn, Wales

    @bt_uk I can go go so far and when I try the service status page it won’t load, frustrating as I’m with BT mobile as well. Surely you can check service status for my postcode LL29 8ET

  • AchinthaT Louis (@AchinthaT) reported from Llanddulas and Rhyd-y-Foel, Wales

    @bt_uk How is this a service? Aftet talking to some bloke who has tried to fob me off, told me his manager is less helpful than him, advices me on how to end my contract with BT has refused to put me through to a manager has now cut me off and blocked me. 1.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RufflesMoneyXx Wealthy money x Ruffles xx (@RufflesMoneyXx) reported

    @bt_uk Good morning. I’m a BT900 customer w/ Halo, phone, Sport & Mobile. Pay £72 a month. I’m unhappy that I am now subsidising new customers to get a free year of Gamepass Ultimate. If I take out a new 2 year contract, could I have the 1 year’s free Gamepass code too? thanks.

  • sarah_church sarah (@sarah_church) reported

    Sick of @bt_uk Wi-fi being so ****. Recommendations please.

  • Simply_Tash Tasha (@Simply_Tash) reported

    @virginmedia It was so bad I had to by wifi from a @bt_uk hotspot, which I assume you will be refunding. Ever since you did some so called work in the area earlier in the week the net has been awful. Tbh, it has noticeably declined since we originally joined.

  • skipster1975 skipster (@skipster1975) reported

    @bt_uk Already have a complaint case...and that doesn't seem to make any difference

  • __Mycroft__ 🇮🇪 Patrick O'Donnell 🇮🇪 (@__Mycroft__) reported

    @bt_uk Nobody cares, fix the internet

  • petedaviesmusi1 Pete Davies (@petedaviesmusi1) reported

    @bt_uk Very poor service.

  • PR__Official Pierce (@PR__Official) reported

    @bt_uk I’ve given up trying to fix this ongoing issue.. once my contract is over I’m moving on to someone more reliable, thanks

  • cazzamcq_ caroline ann (@cazzamcq_) reported

    Help @bt_uk, no WiFi and a purple flashing light on my router for two days. All cables are connected properly

  • BEEandN Benjamin Ward (@BEEandN) reported

    Do not and I cant stress this enough. EVER take out broadband with @bt_uk been a loyal customer for years. Moving out of my house and in with parents for personal reasons and @bt_uk want to charge me over £340 cancellation fee for a product I CANNOT use!

  • frances_cutler Frances Cutler (@frances_cutler) reported

    @bt_uk Yes, but no thanks to any information from BT I'm afraid. Luckily another of your customers hung on for 1/2 an hour, spoke to a human and found out the problem was at BT's end and was being resolved, as it now is. It's nice of you to ask, but a day too late I'm afraid.