BT (British Telecom) Outage Report in Llanfaes, Anglesey, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Llanfaes, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llanfaes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Llanfaes, Wales
Latest outage, problems and issue reports in Llanfaes and nearby locations:
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation
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Rob Jones
(@roblj94) reported
from
Bangor, Wales
@bt_uk thank you for hanging up on me after spending 30 minutes on hold. Cracking service!
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome
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A.Whitfield
(@sixmanpush) reported
from
Deganwy, Wales
@bt_uk Yes, the new line was only put in early December. Could water be coming down the line.
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.
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Alex Cropper
(@alex_cropper) reported
from
Bangor, Wales
@bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk No problems ta. Just a new shiny thing that makes me want it 😂
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot
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Sali Owen 🌈🌹
(@SaliWho) reported
from
Deganwy, Wales
@bt_uk Again, I was planning on sorting out some work today and I couldn’t. I waited in the only place I could find a good phone signal but no one called or acknowledged that DM had been read. I’m freelance - I’ve lost so much money and time waiting for replies and phone call from BT.
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises
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Vince Jones
(@Vinny_R_Jones) reported
from
Moelfre, Wales
“ I’m sorry Mr Jones even thought there is no live sports on any of our channels - @btsport won’t allow us to pause your subscription and if you cancel your direct debit you will be forced to pay our cancellation fee’s”. Nice @bt_uk doing your bit to help the nation! @piersmorgan
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Vince Jones
(@Vinny_R_Jones) reported
from
Moelfre, Wales
@frostyrhyl @btsport @bt_uk @piersmorgan but I’m in contract until next year @frostyrhyl So they’ve told me if I cancel my subscription or direct debit they will charge me a cancellation fee base on how long I have left on the contract! So they Keep charging for a product they can’t supply - Unfair profiteering!!
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@BTCare no mobile signal at LL71 8EB.
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Dylan Williams 🏴
(@Dylan_Williams8) reported
from
Llanfaes, Wales
Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes
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Arwel Wingnut
(@Archie1971) reported
from
Deganwy, Wales
@BTCare tried online and calling can’t get through I have a vulnerable 88 year old mother with a fault on her broadband she is still shielding and a long way from me we need an engineer as I’ve tried fixing with new router still no broadband #help
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk is there such a thing as priority access on the Smarthub 2, so my computer get priority over all other devices on the network?
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Arwel Wingnut
(@Archie1971) reported
from
Deganwy, Wales
@BTCare I have FTTP Full fibre broadband and was trying to find out how I can move over from my crackly copper landline phone over to digital voice service that BT offer??
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk Any news on WiFi 6 support?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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jane mason
(@janexwaldorf) reported
@MarcAllera @BejayMulenga @bt_uk Marc. Your company is FAILING me as a customer. What are YOU personally doing about it? Ive had no internet for 13 weeks. Ive messaged and rang BT over 200 times in this period and lied to evertime. Is this what your company stands for?
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Daniel Ⓥ
(@Daniel_Eski) reported
@bt_uk Hey, yeah, everything seems to be fine now. I got the reminder email. Don't know why I never got last quarters reminder though. Thanks
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Josephus Justus
(@JosephusJustus) reported
@bt_uk "IF" its something you can assist with? "IF"? YOUR COMPANY has cut his service and your reply is "if we can do something we will assist you"? You're not off to a good start. I will DM you but your answer doesn't make me more confident.
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Kev
(@bramblesong) reported
@dantheman19970 @bt_uk I appreciate the need for safety but we’ve had engineers in to service / replace parts in the boiler with no issues. This was booked in 2 months ago & involves changing supplier, my concern is old supplier will disconnect me as requested & we’ll be without internet for 2 months
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Josephus Justus
(@JosephusJustus) reported
@bt_uk You've cut his service claiming that he could be hacked and have now told him that you cannot sort it until Feb 21st. That's a full month away. He hasn't done anything wrong and every time he calls you your useless phone operators fob him off or cut off the call.
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kels c
(@12Clarkey_) reported
@bt_uk ducting done and yet we’re still waiting on someone to come and finish the job. This is appauling service when WFH is essential as akey worker! If my 4g drops during a live lesson it is not helping the kids! 😡 do I need to go to ombudsman or will you sort?
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Ranky Stagno
(@RankyStagno) reported
@pmak27 That’s absolutely bloody pathetic!! TB are such a poor outfit. Lets hope that very ‘average’ bunch at @btsport @btsportfootball don’t go the same way. Don’g have high hopes though.
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Kalpesh Patel
(@kalpstweet) reported
@bt_uk I also expect to be compensated for this outage.
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Ross Presslee
(@RossPresslee) reported
@bt_uk hey BT my BT Sport monthly pass is still not working. I reactivated my account at 19:30 on the 26th January. I received a confirmation email as well confirming my payment. Also on my BT dashboard it says the payment has gone through. And I still can’t watch live BT Sport
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Matt Zanelli
(@matt_zanelli) reported
@bt_uk any chance you can help? Activated my hot sports via EE however. When logging into the app it’s saying no log on details with my username ?