BT (British Telecom) Outage Report in Moelfre, Anglesey, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Moelfre, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Moelfre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (7%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Moelfre, Anglesey, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Llanfairpwllgwyngyll, Menai Bridge and Amlwch.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Internet | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Moelfre, Wales
Latest outage, problems and issue reports in Moelfre and nearby locations:
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Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales
@bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises
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Jon 🕷 (@jmarcjones) reported from Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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Vince Jones (@Vinny_R_Jones) reported from Moelfre, Wales
“ I’m sorry Mr Jones even thought there is no live sports on any of our channels - @btsport won’t allow us to pause your subscription and if you cancel your direct debit you will be forced to pay our cancellation fee’s”. Nice @bt_uk doing your bit to help the nation! @piersmorgan
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Vince Jones (@Vinny_R_Jones) reported from Moelfre, Wales
@frostyrhyl @btsport @bt_uk @piersmorgan but I’m in contract until next year @frostyrhyl So they’ve told me if I cancel my subscription or direct debit they will charge me a cancellation fee base on how long I have left on the contract! So they Keep charging for a product they can’t supply - Unfair profiteering!!
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Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales
@bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome
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Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales
@bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please
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Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales
@bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot
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Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales
@bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for
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Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales
@BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.
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Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales
@bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation
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Dylan Williams 🏴 (@Dylan_Williams8) reported from Llanfaes, Wales
Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Goodwin 🦐 (@petergoodwin92) reported
@bt_uk Trying to view my account on BT but it doesn't show anything. The page never loads, please advise
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Cherryoak (@cherryoak) reported
@ConinaUK @bt_uk That's terrible how are you managing without internet? I'd be completely lost even TV requires internet now never mind any business you need it for.
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Bazz (@BazzFlashman) reported
@bt_uk I don't have 30 mins to wait on the phone so BT can give a poornexplnantion. I've had to wait at home for x2 5 hours period waiting for an engineer to come and then cancel. Hopefully another service provider will have better customer service than BT
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🌸🐰Helen🦄🪷 (@ConinaUK) reported
@bt_uk @cherryoak Hi Jenny. This is an ongoing issue. I have sent 3 dms this evening. It would be helpful if someone could take a look, please. Your colleague assured me someone would be happy to help if I was still having issues, which I am, but no response so far.
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Angry Bird (@NurseOfFury) reported
@DreyfusJames @bt_uk I was with BT for years - bloody awful: service constantly dropping out, never able to get through to anyone, disaster!
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Charlene Rawson (@charlene3988) reported
@bt_uk Funny that isn’t it. More people taking no responsibility or accountability for the lack of customer service provided to paying customers. To also be put on hold and then cut off 4 times this morning is appalling!
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#DocMartin (@GoMcMahon) reported
@premrugby stupid ref and tmo, **** decision. That was a careless, dangerous jump by the Exeter player and Dingwall had absolutely no choice but to try and duck out of the way. @BTSport all said the same.
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Summer Valley PCs - Computer Repair Swansea (@summervalleypcs) reported
@btbusinesscare I placed an order for phone & Broadband but the agent who took the order put the installation date for Jan 26th, despite knowing my current broadband ends on Jan 14th . My business will be without phone and BB for 12 days! Can you help?
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Rob Smith (@robsmithrugby) reported
My issues with @bt_uk customer service have now closed. Yes I had disappoint when schedule appointments did not happen without any communication with myself. However, the service I have received since from customer resolutions has been exceptional. At Xmas too.
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lyndsay cecil (@TwinMummyL) reported
@AndyLongsider @bt_uk this really frustrates and affects people's lives...First world problem but you're being paid to provide a service #customerexperience #CustomerService