BT (British Telecom) Outage Report in Llanfairpwllgwyngyll, Anglesey, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Llanfairpwllgwyngyll, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llanfairpwllgwyngyll and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Llanfairpwllgwyngyll, Wales
Latest outage, problems and issue reports in Llanfairpwllgwyngyll and nearby locations:
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises
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Alex Cropper
(@alex_cropper) reported
from
Bangor, Wales
@bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!
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Dewi Wyn Jones
(@Dewijones97) reported
from
Caernarfon, Wales
Terrible customer service from @bt_uk today
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Vince Jones
(@Vinny_R_Jones) reported
from
Moelfre, Wales
@frostyrhyl @btsport @bt_uk @piersmorgan but I’m in contract until next year @frostyrhyl So they’ve told me if I cancel my subscription or direct debit they will charge me a cancellation fee base on how long I have left on the contract! So they Keep charging for a product they can’t supply - Unfair profiteering!!
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@BTCare no mobile signal at LL71 8EB.
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk Any news on WiFi 6 support?
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please
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Vince Jones
(@Vinny_R_Jones) reported
from
Moelfre, Wales
“ I’m sorry Mr Jones even thought there is no live sports on any of our channels - @btsport won’t allow us to pause your subscription and if you cancel your direct debit you will be forced to pay our cancellation fee’s”. Nice @bt_uk doing your bit to help the nation! @piersmorgan
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk is there such a thing as priority access on the Smarthub 2, so my computer get priority over all other devices on the network?
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colin williams
(@bwthyngwyn) reported
from
Groeslon, Wales
why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk No problems ta. Just a new shiny thing that makes me want it 😂
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Rob Jones
(@roblj94) reported
from
Bangor, Wales
@bt_uk thank you for hanging up on me after spending 30 minutes on hold. Cracking service!
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Dylan Williams 🏴
(@Dylan_Williams8) reported
from
Llanfaes, Wales
Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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chloé 🦕
(@chloeannelillia) reported
internet not ******* working AGAIN @bt_uk and i’m meant to be in a call right now, our internet is just constantly **** and you never ever find a permanent solution for us yet charge us full price, absolutely sick of it and it’s starting to cause me stress you capitalist PIGS
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Kingsground
(@KingsgroundTiff) reported
@btbusinesscare hi, you’ve said to DM you about my business phone line being down and about my home never being connected to broadband despite me paying for the service for well over a year. I have DM’d.. But I am awaiting a response? #help
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Gillian Harrison
(@Gharri74) reported
from
Parwich, England
@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
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Louise edwards
(@grufflou) reported
@KingsgroundTiff @GabyRoslin @BTCare Cancel your direct debit ?
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Graham Langlands
(@GrahamLangland1) reported
@GabyRoslin @BTCare Oh Gaby, I feel for you. I had the same run-around from Oct to Dec last year, got lucky and finally got someone who wasn't happy with what was going on and she took it on board to get my problem fixed. Openreach were asking me to contact BT with their findings after home visits!!
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Mathew David Clough ㅂㄹㅁ
(@Matt_Clough) reported
@btsport is there a way to cancel@my brain sport online?
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Henry Evans
(@HenryEvans16) reported
@Ofcom @WhichUK @bt_uk am I right in saying Ofcom don't deal with complaints about repeated failings with poor broadband service? who is the independent regulator then for these complaints?
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Kingsground
(@KingsgroundTiff) reported
@bt_uk @GabyRoslin @BTCare It’s not an old account, it’s ‘current’.. I’m still paying for the service that I don’t yet have. It’s been over a year and I have DM’d, many times.
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Ha Zaa
(@HaZaa365) reported
Can you please help @Btsport with an issue I have accessing the app via Amazon Firestick? When I try and log in, I cannot enter any uppercase characters. Tried uninstalling and reinstalling the app, even using phone as a remote but nothing works.
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Ben Edge
(@bnedge) reported
@bt_uk having issues with my broadband that this affecting my ability to work from home and was just connected to the rudest customer support adviser I've ever dealt with and my issue and query remains unresolved.