BT (British Telecom) Outage Report in Llanfairpwllgwyngyll, Anglesey, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Llanfairpwllgwyngyll, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llanfairpwllgwyngyll and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Llanfairpwllgwyngyll, Wales
Latest outage, problems and issue reports in Llanfairpwllgwyngyll and nearby locations:
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.
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Alex Cropper
(@alex_cropper) reported
from
Bangor, Wales
@bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk No problems ta. Just a new shiny thing that makes me want it 😂
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Vince Jones
(@Vinny_R_Jones) reported
from
Moelfre, Wales
“ I’m sorry Mr Jones even thought there is no live sports on any of our channels - @btsport won’t allow us to pause your subscription and if you cancel your direct debit you will be forced to pay our cancellation fee’s”. Nice @bt_uk doing your bit to help the nation! @piersmorgan
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Dewi Wyn Jones
(@Dewijones97) reported
from
Caernarfon, Wales
Terrible customer service from @bt_uk today
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colin williams
(@bwthyngwyn) reported
from
Groeslon, Wales
why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises
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Rob Jones
(@roblj94) reported
from
Bangor, Wales
@bt_uk thank you for hanging up on me after spending 30 minutes on hold. Cracking service!
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@BTCare no mobile signal at LL71 8EB.
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please
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Dylan Williams 🏴
(@Dylan_Williams8) reported
from
Llanfaes, Wales
Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes
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Vince Jones
(@Vinny_R_Jones) reported
from
Moelfre, Wales
@frostyrhyl @btsport @bt_uk @piersmorgan but I’m in contract until next year @frostyrhyl So they’ve told me if I cancel my subscription or direct debit they will charge me a cancellation fee base on how long I have left on the contract! So they Keep charging for a product they can’t supply - Unfair profiteering!!
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk Any news on WiFi 6 support?
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk is there such a thing as priority access on the Smarthub 2, so my computer get priority over all other devices on the network?
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy E
(@andyes1984) reported
@bt_uk Shocking Service still not connected although app says were still being connected 9th February call centers a joke, no one follows up or gives a damn about the customer service cause once they hang up its not their problem!!!
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@su_jo 💙
(@su_jo) reported
@bt_uk Hi lovely team...humans still there? I'm stuck in an interminable "return your kit" cycle. I have no kit but do have texts, emails, plastic bags in the post. Feel like Harry Potter receiving my place at Hogwarts. How do I nudge along a space in your "customer journey"?
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DrewMerson
(@DrewMerson) reported
@bt_uk The line test detected a fault (again). It’s due to be fixed by Thursday, apparently, but now, rather than cutting out, the internet is completely down. And despite your guarantees and promises, and the generally slow/patchy service, you’ve still never sent me a mobile hotspot.
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JanetM
(@Cilvrnum) reported
@bt_uk You can't help any more. I have to put up with it. Wondered why website assumed I was a new customer. Same thing applies with other sites that want some verification incl @BBCNews that asks if I have a TV Licence when I signed in yesterday and told them I did.
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Wayne (Wazza) Chivers
(@waynechivers1) reported
@bt_uk Part 2. I ring back and the system says it will be at least half an hour, as they are busy. Nice way to treat a new customer, I think this could be dead in the water before it starts.
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Danny V
(@danzell33) reported
@MC40649014 @bt_uk We moved on the 8th feb, advised BT on the 29th jan, they couldn't do anything until 18th feb, phone line fitted but still waiting for broadband which is crap as I'm working from home, previous occupier had bt phone and broadband so no reason for a hold up All I say is good luck.
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Danny V
(@danzell33) reported
from
Shouldham, England
@bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.
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Dj Bilks Official.
(@DjBilks) reported
Hi @bt_uk just to keep you up to date.... after 1year of Fiber broadband not working on my android devices, I was advised this is normal. I got @SkyUK switched on today. All devices worked straight away. Thank you for 30years of service. Thank you @skyuk
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Unitec Communications Ltd.
(@LtdUnitec) reported
@btbusinesscare Been trying to get a refund on a Bband overpayment for nearly 3 weeks. Spoke to an advisor yesterday who said he would ring back this afternoon and he rang at 09:30 and then again at 17:56 for one ring. Can someone help as the refund would come in handy right now
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Shelt
(@sheltonjb) reported
Although @bt_uk have good customer service, the actual service has been a bit 💩 Only been with them 7 weeks and after a delayed start it got up and running fine now my broadband says theres a fault on the line so i have to wfh tethering off my phone for the next couple of days🙄