BT (British Telecom)

BT (British Telecom) Outage Report in Llanfairpwllgwyngyll, Anglesey, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Llanfairpwllgwyngyll, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llanfairpwllgwyngyll and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Llanfairpwllgwyngyll, Anglesey, Wales 12/12/2024 18:10

December 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Llanfairpwllgwyngyll, Anglesey, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bangor and Caernarfon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBangor Phone
United KingdomCaernarfon Internet
United KingdomBangor Internet
United KingdomCaernarfon Phone
United KingdomBangor Internet
United KingdomBangor Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Llanfairpwllgwyngyll, Wales

Latest outage, problems and issue reports in Llanfairpwllgwyngyll and nearby locations:

  • iestynx Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk Any news on WiFi 6 support?

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for

  • bwthyngwyn colin williams (@bwthyngwyn) reported from Groeslon, Wales

    why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot

  • iestynx Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk is there such a thing as priority access on the Smarthub 2, so my computer get priority over all other devices on the network?

  • Dewijones97 Dewi Wyn Jones (@Dewijones97) reported from Caernarfon, Wales

    Terrible customer service from @bt_uk today

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please

  • Vinny_R_Jones Vince Jones (@Vinny_R_Jones) reported from Moelfre, Wales

    “ I’m sorry Mr Jones even thought there is no live sports on any of our channels - @btsport won’t allow us to pause your subscription and if you cancel your direct debit you will be forced to pay our cancellation fee’s”. Nice @bt_uk doing your bit to help the nation! @piersmorgan

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.

  • Dylan_Williams8 Dylan Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dylan_Williams8) reported from Llanfaes, Wales

    Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare no mobile signal at LL71 8EB.

  • iestynx Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk No problems ta. Just a new shiny thing that makes me want it 😂

  • roblj94 Rob Jones (@roblj94) reported from Bangor, Wales

    @bt_uk thank you for hanging up on me after spending 30 minutes on hold. Cracking service!

  • alex_cropper Alex Cropper (@alex_cropper) reported from Bangor, Wales

    @bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!

  • Vinny_R_Jones Vince Jones (@Vinny_R_Jones) reported from Moelfre, Wales

    @frostyrhyl @btsport @bt_uk @piersmorgan but I’m in contract until next year @frostyrhyl So they’ve told me if I cancel my subscription or direct debit they will charge me a cancellation fee base on how long I have left on the contract! So they Keep charging for a product they can’t supply - Unfair profiteering!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BluebellFlora1 Bluebellflora  🐑 (@BluebellFlora1) reported

    @bt_uk I rang BT this morning who confirmed there have been issues despite the BT status page saying there weren’t any faults. Seems to be more stable now!

  • GlendRay Ray Glend (@GlendRay) reported

    @bt_uk who do I need to speak to to get consistent answers, rather than gain a broadband customer you're about to lose a landline account

  • GlendRay Ray Glend (@GlendRay) reported

    @bt_uk Total waste of time, zero customer service

  • boneech Eric (@boneech) reported

    @bt_uk Do you provide my landline and internet service?

  • GlendRay Ray Glend (@GlendRay) reported

    @bt_uk could you try actually giving some CUSTOMER SERVICE rather than links

  • JaneClifford23 Jane C (@JaneClifford23) reported

    @bt_uk Thanks. I've texted that number. Disappointing I'll get charged for help I must say.

  • juliesharp86 👉 Julie 👈 (@juliesharp86) reported

    @bt_uk when a customer says just a moment - this is not the time for your call handlers to hang up!

  • josh_hardie Joshua Hardie (@josh_hardie) reported

    @bt_uk I’ve spent a total of 6 hours on the phone to them over the last two days. All very charming. All promise things that never happen and in some cases appear to have never even been requested.

  • boneech Eric (@boneech) reported

    @bt_uk Thanks for your reply. I was unaware I was a customer of openreach. Correct me if I’m wrong but my contract is with BT and therefore I would have assumed that it’s BT’s obligation to let their customers know when the service is going down.

  • SARBevan1 S A R Bevan (@SARBevan1) reported

    @bt_uk Are there outages in South Wales area? Neath area specifically. Having major trouble connecting. I have tried the usual troubleshooting techniques, any further advice?