BT (British Telecom)

BT (British Telecom) Outage Report in Llanfairpwllgwyngyll, Anglesey, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Llanfairpwllgwyngyll, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llanfairpwllgwyngyll and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Llanfairpwllgwyngyll, Anglesey, Wales 02/10/2026 14:40

February 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Llanfairpwllgwyngyll, Wales

Latest outage, problems and issue reports in Llanfairpwllgwyngyll and nearby locations:

  • Dylan_Williams8 Dylan Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dylan_Williams8) reported from Llanfaes, Wales

    Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes

  • roblj94 Rob Jones (@roblj94) reported from Bangor, Wales

    @bt_uk thank you for hanging up on me after spending 30 minutes on hold. Cracking service!

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare no mobile signal at LL71 8EB.

  • Dewijones97 Dewi Wyn Jones (@Dewijones97) reported from Caernarfon, Wales

    Terrible customer service from @bt_uk today

  • Vinny_R_Jones Vince Jones (@Vinny_R_Jones) reported from Moelfre, Wales

    @frostyrhyl @btsport @bt_uk @piersmorgan but I’m in contract until next year @frostyrhyl So they’ve told me if I cancel my subscription or direct debit they will charge me a cancellation fee base on how long I have left on the contract! So they Keep charging for a product they can’t supply - Unfair profiteering!!

  • alex_cropper Alex Cropper (@alex_cropper) reported from Bangor, Wales

    @bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!

  • Vinny_R_Jones Vince Jones (@Vinny_R_Jones) reported from Moelfre, Wales

    “ I’m sorry Mr Jones even thought there is no live sports on any of our channels - @btsport won’t allow us to pause your subscription and if you cancel your direct debit you will be forced to pay our cancellation fee’s”. Nice @bt_uk doing your bit to help the nation! @piersmorgan

  • iestynx Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk Any news on WiFi 6 support?

  • jmarcjones Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.

  • iestynx Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk is there such a thing as priority access on the Smarthub 2, so my computer get priority over all other devices on the network?

  • iestynx Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk No problems ta. Just a new shiny thing that makes me want it 😂

  • bwthyngwyn colin williams (@bwthyngwyn) reported from Groeslon, Wales

    why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest

  • CREADCyf Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please

  • DafyddW Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • OFORDEM Chalky White (@OFORDEM) reported

    @bt_uk I’ve been told via phone call and text on several occasions that you’ll be calling me to sort out the issue I have with my bt sport. It’s been a month since I upgraded and still no call and still no bt sport.

  • heathcottage peter (@heathcottage) reported

    @btsport Commentary on champions league on bt sport really poor. Mind numbingly banal comments. Can’t we get some new people??

  • UKFootballScore UkFootballScore (@UKFootballScore) reported

    @btsport why is your coverage so bad... i pay alot and couldnt watch last night due to how jittery it is on my phone

  • BenSolo05945228 Ben Solomon (@BenSolo05945228) reported

    Just spent £1700 on a sonos arc & a pair of era 300s for the Dolby Atmos support & @btsport Ultimate have totally ruined the whole experience by messing up the levels so badly I’ve had to turn the surrounds off to even hear the comms 🙄 @btsportfootball

  • DebbieDye DebbieDye (@DebbieDye) reported

    @bt_uk @MartinSLewis Very disappointed trying to get better BT deal today. Family has been with BT (British Telecom) since 50's & have never changed to another provider. Customer Loyalty seems to count for nothing these days. Prices higher with customer adviser than online too.

  • IOMnad IOMDaveK (@IOMnad) reported

    Between hearing Steve McManaman’s awful boring co-comms and Darren Fletcher’s Benzeeemar all night long, it’s going to be another well ruined #ChampionsLeague game! Thanks for nothing @btsportfootball #btsport #RMACHE

  • BenSolo05945228 Ben Solomon (@BenSolo05945228) reported

    Just spent £1700 on a sonos arc & a pair era 300s for the Dolby Atmos support & @btsport Ultimate have totally ruined the atmos experience by messing up the levels so badly I’ve had to turn the surrounds off to hear the comms 🙄 @btsportfootball

  • youngmintcake Kendal. B (@youngmintcake) reported

    @btsport absolutely shocking service! No wonder do many people watch illegal streams! The whole match has been buffering continuously tonight!

  • EddRhodesWinsor Edd R-W (@EddRhodesWinsor) reported

    When will @ChelseaFC learn that Cucurella is incompetent at reading a game! Poor decision by Chilly but where ******** is Cucurella going?! Stop playing him! He's a liability and hurts the team tactically #UCL #madche #btsport

  • Jon_BWilliams Jon Williams (@Jon_BWilliams) reported

    I've been trying to cancel my @bt_uk account for almost a month now and have spent three hours on the phone and live chat. Despite being told the account is cancelled twice I'm still being told to call you to confirm. This is not acceptable.