BT (British Telecom) Outage in Taunton, Somerset, England

Customer service from @bt_uk today was brilliant 👏🏻

Customer service from @BTCare was brilliant 👏🏻

@bt_uk disappointed with your connection service, how can it take over a month from date of order to get a phone line and broadband connection? And you keep missing your deadlines 😩

@bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

@michael_taggart @BTCare Good luck with that , I only had BT once for few months and will never again. Their customer service is just non existent

@JrRushden @philskyross1962 @bt_uk I only had BT once for six months and vowed never ever to use them again, and that was some eight years ago, obviously nothing has changed. Hope your Mum gets connected soon

@BTCare Yeah, I really appreciate talking to someone in customer care forgetting to turn the mic off before complaining why I was coming through to him with “shit like that”.

@bt_uk buy an upgrade for extra money each month, WiFi’s still shit. Buy some wired adapters and they dont even work ****** brilliant

@bt_uk internet is awful

@motomatters IMO pay tv loses spontaneous viewers who then turn into fans who in turn go to tracks. @btsport needs to encourage people to watch the bikes, I suggest a MotoGP only tariff for starters, and perhaps dropping the £35 parking charge at the circuit might help.

Think I’ll have to cancel my one luxury now @BTCare I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

@nicholasjmorgan @btsport Hehe, living in the sticks probably doesn’t help. 😉

What a horrible commentary team @btsport . Posion Owen & Jenas.

Like everyone else (it seems) on Twitter @btsport stream is totally pants, keeps dumping us out or reverting to crap quality. Not a great advert for trying to sell it, I’ll not be buying. BT, you’re a national carrier for goodness sake, give it more bandwidth you tight asses.

@Nusbacher @bt_uk One would think at the very least, a celebrity wouldn’t have the same day to day issues of the common folk. Very disappointing.

@BTCare you have the worst broadband on the planet, simple as.

@bt_uk Hello yes the issue has been resolved. I got DDoSS attacked. But everything is resolved now.

@bt_uk After ringing up the tech people 5 times to be told they can see there’s a problem with my broadband and arranging for a engineer that does not turn up . Check the fault on my by account which says it’s been fixed . IT HAS NOT . Will be leaving BT very soon ,

@scottnicholls78 @SpeedwayGP @btsport Only downer is that, once again, any first time TV viewers looking in will have left after the first few heats, they'll never look in on speedway again. Is it not possible to have junior races to get the track 'warmed up'? So many potential new fans lost to the sport.

even though we are now paying for it. Here's a tip @bt_uk, make sure your engineers know what job they are going to before they are sent out. You know, if you're remotely interested in good customer service. Just a suggestion.

@bt_uk Hello, our baby monitor 6000 is not making any sound from the parent unit so is currently not safe for monitoring our baby. Can you help as a matter of urgency? Thank you.

@bladey2k57 @bt_uk @dw3st0n I’ve got the same issue.. any resolution or is it a case of cancel with BT and resubscribe direct with Microsoft? Being passed from pillar to post

@bt_uk The issue is I don’t live at the address anymore as it was a student house I have left , and I have called bt to change the address to where I am now and send a new one , and 3 times now it hasn’t been done

@bt_uk hello I have an issue with trying to return my bt hub and i am soon moving abroad so need to get it sorted ASAP