BT (British Telecom) outages and service status in Taunton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Taunton, including 1 direct report.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received May 16, 6:35 PM GMT+1.
- Internet (67%)
- Phone (33%)
The latest reports from users having issues in Taunton come from postal codes TA21 and TA1 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Taunton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Taunton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Taunton, England
The most recent BT (British Telecom) outage reports came from the following cities: Taunton, Chard, and Bridgwater.
| City | Problem Type | Report Time |
|---|---|---|
 Taunton
|
Internet | 2 hours ago |
|
Taunton
|
Internet | 14 days ago |
|
Chard
|
Phone | 28 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Taunton, England
Latest outage, problems and issue reports in Taunton and nearby locations:
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John Ennis (@tomosgsxr) reported from Bridgwater, England@motomatters IMO pay tv loses spontaneous viewers who then turn into fans who in turn go to tracks. @btsport needs to encourage people to watch the bikes, I suggest a MotoGP only tariff for starters, and perhaps dropping the £35 parking charge at the circuit might help.
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Mike Garner (@mikegarner) reported from Bridgwater, England@BTCare Yeah, I really appreciate talking to someone in customer care forgetting to turn the mic off before complaining why I was coming through to him with “shit like that”.
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Stephen Jewell (@bergiebigboy) reported from Taunton, EnglandWhat a horrible commentary team @btsport . Posion Owen & Jenas.
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Kieron Stamp (@KieronStamp) reported from Taunton, England@bt_uk Is there an issue with your broadband in TA1 (Taunton). My broadband keeps dropping out.
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Sabina Ahmed (@sabaone) reported from Taunton, England@JrRushden @philskyross1962 @bt_uk I only had BT once for six months and vowed never ever to use them again, and that was some eight years ago, obviously nothing has changed. Hope your Mum gets connected soon
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Steve Prentice | SWB (@steveprentice) reported from Taunton, EnglandLike everyone else (it seems) on Twitter @btsport stream is totally pants, keeps dumping us out or reverting to crap quality. Not a great advert for trying to sell it, I’ll not be buying. BT, you’re a national carrier for goodness sake, give it more bandwidth you tight asses.
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Sabina Ahmed (@sabaone) reported from Taunton, England@michael_taggart @BTCare Good luck with that , I only had BT once for few months and will never again. Their customer service is just non existent
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sue Beale (@sueBeale13) reported from Taunton, England@bt_uk As if they do not charge enough also another company making vast profits, l have always been with BT never ever changed. Do they respect this? No they have just emailed me tovsayvorices going up. Time for a change. Retweet if you agree.
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Steve Prentice | SWB (@steveprentice) reported from Taunton, England@nicholasjmorgan @btsport Hehe, living in the sticks probably doesn’t help. 😉
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Nicky Clark 💙 (@nickylclark) reported from Burtle, England@bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?
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James (@jamesdalegend5) reported from Monkton Heathfield, England@bt_uk buy an upgrade for extra money each month, WiFi’s still shit. Buy some wired adapters and they dont even work ****** brilliant
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Kris Speechly (@SpeechlyK) reported from Taunton, EnglandCustomer service from @BTCare was brilliant 👏🏻
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Sam (@Baz1050) reported from Taunton, EnglandThink I’ll have to cancel my one luxury now @BTCare I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.
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Kris Speechly (@SpeechlyK) reported from Taunton, EnglandCustomer service from @bt_uk today was brilliant 👏🏻
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katy Escott (@k8e2002) reported from Pitminster, England@bt_uk Another engineer sent today. An internal engineer, so couldn't help with the mess of wires outside the property! I now have to try and get through and arrange another appointment because your call handlers can't do their job correctly 😡
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Barry Paffey (@BarryPaffey) reported from Middlezoy, England@bt_uk disappointed with your connection service, how can it take over a month from date of order to get a phone line and broadband connection? And you keep missing your deadlines 😩
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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AFCdonnilad (@afcdonnilad) reportedFormal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr “updates” that deliver nothing. No broadband, no TV, no smart devices pt1.
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Trevor Chenery (@Krisp06) reported@countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.
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Jac Dee 🇺🇦 (@Jacsplace3) reportedDear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing
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Tracy Kydd (@injuredcyclist_) reported@bt_uk Have called them and they can't help me they keep saying to reset the router but fault is outside and I would like it fixed as bt broke it so please fix it
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Ian Robson (@GFX2001) reported@bt_uk Pensioner upgrade to Digital but gets free upgrade. Engineer comes and goes. Before two working Analog Phones after one working (same Analog Phone connected to the Hub) second not working (extension). To get two working phones customer must pay extra (engineer + Phone).
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Sebastian Colt (@Red_Rescue) reported@bt_uk I did some asking around for others I know on BT and one showed me their laptop was allowing them into their mail with no request for the SMS at all and their desktop was experiencing the same issue as I do - always wants calls that never arrive to mobile or landline in time.
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Paul stagg (@Staggly) reported@bt_uk @arthur_mp after an hour on hold they said they had an issue and would fix in 72 hours - it’s been a week and now they aren’t answering
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Gizmo (@Gizmo83508413) reported@bt_uk Done that already. I might be going mad here. It's your sodding website. It shouldn't be down to me to chase a fix ETA on a fundamental problem you have. This should be information on the website and with you, surely?
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Angry Scotsman (@Ang_ryScotsman) reported@bt_uk Every time I go into the support we spend two hours. They do automated tests from some call centre abroad and tell me that my system's working fine. It hasn't been working fine since November so I'm just waiting to leave my contract.
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Graeme Davis (@GraemeDavis) reported@bt_uk That doesn’t work @bt_uk 0330 1234 150 just directs to a txt service. What buttons do I press to speak with someone? I mean to apeak with a real live human being? Is there any way at all to get through to something called a person?