BT (British Telecom) outages and service status in Menai Bridge, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Menai Bridge, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- E-mail (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Menai Bridge, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Menai Bridge, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Menai Bridge, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Caernarfon, and Bangor.
| City | Problem Type | Report Time |
|---|---|---|
 Caernarfon
|
18 days ago | |
|
Bangor
|
18 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Menai Bridge, Wales
Latest outage, problems and issue reports in Menai Bridge and nearby locations:
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Jon 🕷 (@jmarcjones) reported from Bethesda, Wales@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales@bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for
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Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales@bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome
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Vince Jones (@Vinny_R_Jones) reported from Moelfre, Wales“ I’m sorry Mr Jones even thought there is no live sports on any of our channels - @btsport won’t allow us to pause your subscription and if you cancel your direct debit you will be forced to pay our cancellation fee’s”. Nice @bt_uk doing your bit to help the nation! @piersmorgan
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Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales@bt_uk No problems ta. Just a new shiny thing that makes me want it 😂
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Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales@bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises
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Vince Jones (@Vinny_R_Jones) reported from Moelfre, Wales@frostyrhyl @btsport @bt_uk @piersmorgan but I’m in contract until next year @frostyrhyl So they’ve told me if I cancel my subscription or direct debit they will charge me a cancellation fee base on how long I have left on the contract! So they Keep charging for a product they can’t supply - Unfair profiteering!!
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Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales@bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation
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Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales@bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please
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Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales@bt_uk is there such a thing as priority access on the Smarthub 2, so my computer get priority over all other devices on the network?
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Rob Jones (@roblj94) reported from Bangor, Wales@bt_uk thank you for hanging up on me after spending 30 minutes on hold. Cracking service!
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Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales@bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot
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Dylan Williams 🏴 (@Dylan_Williams8) reported from Llanfaes, WalesIdeal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes
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colin williams (@bwthyngwyn) reported from Groeslon, Waleswhy are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest
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Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales@BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.
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Alex Cropper (@alex_cropper) reported from Bangor, Wales@bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!
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Dewi Wyn Jones (@Dewijones97) reported from Caernarfon, WalesTerrible customer service from @bt_uk today
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Billy Kelly (@billykellyWWK) reported@HolderSuzan @bt_uk The communication companies are always terrible at communicating 😒
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Chris (Christina) (@GalanthusA) reported@scubashark45 @bt_uk Unless you are happy to be without access to emails for hours (like today) I wouldn't recommend the switch. BT used to be good and worth paying extra for but not now. Been trouble since their EE merger and the fibre roll out.
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Brian Waters (@BDubleYou) reported@Andre_MuhithJG @hermionegingol1 @bt_uk This at 3pm: ..experiencing a technical issue that is preventing us from resolving this matter remotely. We sincerely apologize for the inconvenience. Kindly reconnect with us after approx 4 hrs, by which time we expect the issue to be addressed, allowing us to assist you...
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Peter Nunn (@PeterNunn3) reportedThe heavy rains over the past week have knocked out out internet, so for the first time in years I can’t watch Le Mans… Boo Hope you can fix it ASAP @WeAreOpenreach @bt_uk 😒
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Berni (@BikerBerni) reported@HooverMouse @bt_uk I spent nearly 2 hours on the 'phone being passed,after a long wait, to one person after another, only to be told there was no problem! Been going on for days.
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Kevin Fowler (@KevinF1311) reportedSo I’ve had a BT landline since 1986 and broadband since 2002, but my renewal cost for broadband 900 Mb was £78.99 but after conversation £60.99, although a new customer can get it for £38.99. Ever felt like you are being ripped off.Awful customer service @bt_uk
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Steve 'beyond the bounds of respectability' (@Stever_wales) reported@bt_uk I am trying to reach your customer support to get an overdue promised update on case no C10002481840. Being on hold for an hour, purposely being ignored i assume. Please help. Not a good experience as a new customer.
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liam (@liamsimo95) reported@SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely won’t be too hard to provide a decent service rather than mediocrity
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Simon Blake (@BlakeUnit) reported@jonboy_103 @bt_uk I can't log in either - The log in page says 'We've launched something new - made some changes etc' - Unwise to do during office hours on a weekday, so there must be a problem in which case @BT_UK should just be honest and post on their X feed with an eta for a fix - v.poor
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bob (@Rigamortai) reported@bt_uk can't wait. One month and I can after 20 years cancel my contract to finally enjoy a decent network speed for less money. Yeehaa @Starlink good riddance @bt. Your customer service stinks