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BT (British Telecom)

BT (British Telecom) outages and service status in Menai Bridge, Wales

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  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Menai Bridge, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Menai Bridge, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Menai Bridge, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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BT (British Telecom) Issues Reports Near Menai Bridge, Wales

Latest outage, problems and issue reports in Menai Bridge and nearby locations:

  • CREADCyf
    Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please

  • Dewijones97
    Dewi Wyn Jones (@Dewijones97) reported from Caernarfon, Wales

    Terrible customer service from @bt_uk today

  • DafyddW
    Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare no mobile signal at LL71 8EB.

  • alex_cropper
    Alex Cropper (@alex_cropper) reported from Bangor, Wales

    @bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!

  • iestynx
    Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk is there such a thing as priority access on the Smarthub 2, so my computer get priority over all other devices on the network?

  • bwthyngwyn
    colin williams (@bwthyngwyn) reported from Groeslon, Wales

    why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest

  • CREADCyf
    Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot

  • CREADCyf
    Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for

  • CREADCyf
    Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises

  • DafyddW
    Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation

  • Vinny_R_Jones
    Vince Jones (@Vinny_R_Jones) reported from Moelfre, Wales

    “ I’m sorry Mr Jones even thought there is no live sports on any of our channels - @btsport won’t allow us to pause your subscription and if you cancel your direct debit you will be forced to pay our cancellation fee’s”. Nice @bt_uk doing your bit to help the nation! @piersmorgan

  • Dylan_Williams8
    Dylan Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dylan_Williams8) reported from Llanfaes, Wales

    Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes

  • CREADCyf
    Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome

  • roblj94
    Rob Jones (@roblj94) reported from Bangor, Wales

    @bt_uk thank you for hanging up on me after spending 30 minutes on hold. Cracking service!

  • iestynx
    Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk Any news on WiFi 6 support?

  • Vinny_R_Jones
    Vince Jones (@Vinny_R_Jones) reported from Moelfre, Wales

    @frostyrhyl @btsport @bt_uk @piersmorgan but I’m in contract until next year @frostyrhyl So they’ve told me if I cancel my subscription or direct debit they will charge me a cancellation fee base on how long I have left on the contract! So they Keep charging for a product they can’t supply - Unfair profiteering!!

  • iestynx
    Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk No problems ta. Just a new shiny thing that makes me want it 😂

  • jmarcjones
    Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • DafyddW
    Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • akrxm94
    Akram🇵🇸 (@akrxm94) reported

    @bt_uk What’s the point if when I call and I’m on hold for more than 10 minutes, I get cut off? Why can’t there be a simple button to press to cancel subscriptions?

  • dannnehhh
    dannnehhh (@dannnehhh) reported

    Hi @bt_uk I’ve not been a customer of yours for some time now, however received an SMS and email this morning from yourselves stating my speed trial is ending for my broadband is ending in 7 days. Was this an error?

  • neil_huntingdon
    @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported

    @s_starrr6 @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

  • caffrey_simon
    Simon Caffrey (@caffrey_simon) reported

    @WeAreOpenreach @bt_uk 3/ I say again there is an Openreach network fault on Portland but you are not listening. The quote from @Starlink is on its way!

  • 64outsider
    Changeling64 (@64outsider) reported

    @bt_uk The line itself is working-which those who I've spoken to can't understand-it's the phones ringtones, as a result of their line upgrades, which are now not working. Parents are pensioners. I bought their phones 4-5 yrs ago. We're not made of money to replace them again due to BT!

  • tringgooner
    Chris (@tringgooner) reported

    @bt_uk I think anyone would be unhappy don’t you? Messed around, then asked for a £20 deposit to that you will hold onto for up to 6 months. It’s a bloody disgrace. That is no way to treat any customer. And you know it.

  • audlemagronpaul
    Paul Cawood 🇺🇦 (@audlemagronpaul) reported

    @HefinR @BTCare They are competing with @BritishGas for levels of customer engagement. It’s a close race !

  • simboman
    Simboman 🇬🇧 🇺🇦 (@simboman) reported

    @Walesguy2 @bt_uk BT can't fix this. Many customers have had this problem, I'm one of them. They hope you will give up.

  • 64outsider
    Changeling64 (@64outsider) reported

    @bt_uk upgraded my elderly relatives (in their 90s)telephone line & now their telephone isn't ringing properly. How exactly is that 'improving' their service? Ironically their phones are BT ones. Spent a few hours talking to customer services (not a free number 2 contact) #POOR

  • wizza_wozza
    Warren Peters (@wizza_wozza) reported

    @bt_uk The options you’ve suggested don’t cater for someone who has very poor mobile signal and no WiFi, your auto tech checks say it’s working fine, but it isn’t. You’ve been contacted a few times during the week, several times today and still no resolution.