BT (British Telecom) Outage Report in Menai Bridge, Anglesey, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Menai Bridge, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Menai Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Menai Bridge, Wales
Latest outage, problems and issue reports in Menai Bridge and nearby locations:
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Vince Jones
(@Vinny_R_Jones) reported
from
Moelfre, Wales
“ I’m sorry Mr Jones even thought there is no live sports on any of our channels - @btsport won’t allow us to pause your subscription and if you cancel your direct debit you will be forced to pay our cancellation fee’s”. Nice @bt_uk doing your bit to help the nation! @piersmorgan
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@BTCare no mobile signal at LL71 8EB.
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Vince Jones
(@Vinny_R_Jones) reported
from
Moelfre, Wales
@frostyrhyl @btsport @bt_uk @piersmorgan but I’m in contract until next year @frostyrhyl So they’ve told me if I cancel my subscription or direct debit they will charge me a cancellation fee base on how long I have left on the contract! So they Keep charging for a product they can’t supply - Unfair profiteering!!
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation
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Rob Jones
(@roblj94) reported
from
Bangor, Wales
@bt_uk thank you for hanging up on me after spending 30 minutes on hold. Cracking service!
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk is there such a thing as priority access on the Smarthub 2, so my computer get priority over all other devices on the network?
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk Any news on WiFi 6 support?
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Alex Cropper
(@alex_cropper) reported
from
Bangor, Wales
@bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome
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Dewi Wyn Jones
(@Dewijones97) reported
from
Caernarfon, Wales
Terrible customer service from @bt_uk today
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Dylan Williams 🏴
(@Dylan_Williams8) reported
from
Llanfaes, Wales
Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for
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colin williams
(@bwthyngwyn) reported
from
Groeslon, Wales
why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk No problems ta. Just a new shiny thing that makes me want it 😂
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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✌🏻Greemo✌🏻
(@AMidnightGamer) reported
Ah @bt_uk now essentially calling me a liar after another member gave me incorrect information. Its crazy how the person responding isnt actually giving their name like every other CA thats tried to help. So tired of their bullshit its unbelievable.
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Tina Reynolds
(@tinamreynolds) reported
Had a well timed power cut that even brought down the mobile networks as a reminder of why it is a bad idea to get rid of your ability to make phone calls without electricity. If this happens again later in the week, we won't be able to even make a phone call @bt_uk
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✌🏻Greemo✌🏻
(@AMidnightGamer) reported
When @bt_uk expect us to pay the bill for this past month when we've had unstable connection (20+ drops since the 14th) and one failed visit by one engineer who couldnt even order a new router properly with the recent engineer claiming the first didnt know what they were doing.
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Michelle Dodd
(@shell0296) reported
@bt_uk Thanks for asking. I’m still having problems. My tv box won’t connect now. I can’t watch any channels. Contacted BT who said it may take up to next Thursday for someone to help. I’m sorry but this is not great service. Having to use sky tv which actually works!
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gwhle
(@gwhle1) reported
@bt_uk happy bt customer but still get salesmen door to door when all they need to do on most of the street is look for the bt fibre box! Are they lazy or paid per door knock
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Gareth Davies
(@Gareth_J_Davies) reported
@bt_uk now been a whole year since the engineer damaged my property while installing my fibre broadband. No repair, awful customer service
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Minxi 💜🇺🇦
(@minxiv7) reported
Years of loyal service with @bt_uk only to have engineers sent out to our home every few months to sort out an outside problem that returns every time! We’ve NEVER had the promised service from this company and we’ve simply been robbed. I will NEVER recommend them to anyone.
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Russell G Archer
(@RussellGArcher) reported
@BTCare @bt_uk How long does it take??? I moved in January 28th!! You harassed me to return kit I'd already returned, can't give me the service I'm paying for, can't give me a timescales to fix and can't keep me updated. Poor service all round.
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Andy Bramley
(@OO09ARB) reported
@bt_uk So, yet another day with no internet from @bt_uk, now heading into day 9. What exactly are you doing to try and fix the problem, BT? Nothing, it would seem, and still no communication from anyone either. But Catherine apparently did do her job yesterday and sent an e mail!
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💉😷 Stephen Moore 😷💉
(@scribb) reported
@bt_uk My broadband has fallen over and can’t reconnect. Apparently there’s a service problem?