1. Home
  2. Companies
  3. BT (British Telecom)
  4. Menai Bridge, Wales
BT (British Telecom)

BT (British Telecom) Outage Report in Menai Bridge, Anglesey, Wales

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Menai Bridge come from postal codes LL59 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Menai Bridge, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Menai Bridge, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Menai Bridge, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Menai Bridge.

CityProblem TypeReport Time
Menai Bridge E-mail 15 days ago
Bangor E-mail 5 months ago
Caernarfon Internet 5 months ago
Llanfairpwllgwyngyll Internet 6 months ago
Menai Bridge Phone 6 months ago
Bangor E-mail 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Menai Bridge, Wales

Latest outage, problems and issue reports in Menai Bridge and nearby locations:

  • CREADCyf
    Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for

  • DafyddW
    Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation

  • Dewijones97
    Dewi Wyn Jones (@Dewijones97) reported from Caernarfon, Wales

    Terrible customer service from @bt_uk today

  • CREADCyf
    Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises

  • iestynx
    Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk is there such a thing as priority access on the Smarthub 2, so my computer get priority over all other devices on the network?

  • jmarcjones
    Jon 🕷 (@jmarcjones) reported from Bethesda, Wales

    @tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂

  • CREADCyf
    Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot

  • iestynx
    Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk Any news on WiFi 6 support?

  • Dylan_Williams8
    Dylan Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dylan_Williams8) reported from Llanfaes, Wales

    Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes

  • roblj94
    Rob Jones (@roblj94) reported from Bangor, Wales

    @bt_uk thank you for hanging up on me after spending 30 minutes on hold. Cracking service!

  • bwthyngwyn
    colin williams (@bwthyngwyn) reported from Groeslon, Wales

    why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest

  • DafyddW
    Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare no mobile signal at LL71 8EB.

  • CREADCyf
    Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome

  • alex_cropper
    Alex Cropper (@alex_cropper) reported from Bangor, Wales

    @bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!

  • Vinny_R_Jones
    Vince Jones (@Vinny_R_Jones) reported from Moelfre, Wales

    @frostyrhyl @btsport @bt_uk @piersmorgan but I’m in contract until next year @frostyrhyl So they’ve told me if I cancel my subscription or direct debit they will charge me a cancellation fee base on how long I have left on the contract! So they Keep charging for a product they can’t supply - Unfair profiteering!!

  • Vinny_R_Jones
    Vince Jones (@Vinny_R_Jones) reported from Moelfre, Wales

    “ I’m sorry Mr Jones even thought there is no live sports on any of our channels - @btsport won’t allow us to pause your subscription and if you cancel your direct debit you will be forced to pay our cancellation fee’s”. Nice @bt_uk doing your bit to help the nation! @piersmorgan

  • DafyddW
    Dafydd Williams (@DafyddW) reported from Llanerchymedd, Wales

    @BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.

  • iestynx
    Iestyn Lloyd (@iestynx) reported from Caernarfon, Wales

    @bt_uk No problems ta. Just a new shiny thing that makes me want it 😂

  • CREADCyf
    Stephen Edwards (@CREADCyf) reported from Llanfairpwllgwyngyll, Wales

    @bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • emilysujo
    Emily Jones (@emilysujo) reported

    When you pay £7.99 (!!) for on the go internet with @bt_uk and you have to log in every 90 seconds to use it! 😡 not happy at all and nothing on their help or FAQ’s about connection issues!? 🙄 help!

  • I_stevo_I
    Stevo (@I_stevo_I) reported

    @bt_uk BT smarthub bricked few weeks ago. Raised issue 6 days ago, still no reply. Internet running at 1/4 speed you promise, but I know you won't do anything unless I have the smarthub in the first place. Help me out here.

  • chrisbenjohnson
    Chris Johnson (@chrisbenjohnson) reported

    @bt_uk any issues in North Finchley, London? Speed is so slow, can’t handle teams calls for work.

  • hayesbryan
    Bryan Hayes (@hayesbryan) reported

    @bt_uk asked for an explanation why I have to wait 7 weeks for you to switch from one broadband customer to another, why I’ve spent over 25 hours on calls with you, with no resolution - all I got was a text saying “open reach are doing something or other”. Terrible cust. service

  • louisethomas82
    Louise Powell (@louisethomas82) reported

    @bt_uk Obviously your website was where I went to first. Your website is absolutely awful and the phone numbers are unhelpful with shockingly rude staff manning the lines. Yet again I’m being fobbed off. My advice...never buy anything or use anything that is BT branded!

  • rathika27
    Rathika C (@rathika27) reported

    @btbusinesscare I was on hold for 36 mins this morning before I had to take another call (funny that as working). Now on hold again .... 30 mins and counting. This is absolutely appalling customer service @BTBusiness @bt_uk There is not even an option to email a cancellation request 😡

  • nikeairmacc
    Philip Mcgeough (@nikeairmacc) reported

    @bt_uk This a joke. Worst broadband ever

  • GoodladAndrew
    Andrew Goodlad (@GoodladAndrew) reported

    @bt_uk You will just give me a phone number to call. Currently on to them. But sounding more and more like the notes of the last 6 months have been deleted. "Dm and we will help" no you'll tell me the phone number. All companies do.

  • louisethomas82
    Louise Powell (@louisethomas82) reported

    @bt_uk They are the technical support line who cannot help because I’ve already followed the advice on the user guide to reset the devices which have done nothing. I was told by them that they cannot do anything else and could not give me anyone else to try

  • CarlKendrickTWS
    Carl Kendrick | The_Welsh_Simmer 🛬 (@CarlKendrickTWS) reported

    @bt_uk who can I speak to about employee BT Sport, I’ve tried all the internal sites, tried contact centres, but neither have been any help. Still haven’t got my BT Sport back on Sky box?