BT (British Telecom) Outage Report in Menai Bridge, Anglesey, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Menai Bridge, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Menai Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Menai Bridge, Wales
Latest outage, problems and issue reports in Menai Bridge and nearby locations:
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@BTCare mobile signal is down at LL71 8EB. Please pass info on to relevant department.
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk You can start by answering my issue 3wks ago STILL Waiting. And ignoring my emails. Shocking service. Ill be passimg this on to the Ombudsman and the media 🤬🤬🤬 courtesy to call me back after promises
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Dewi Wyn Jones
(@Dewijones97) reported
from
Caernarfon, Wales
Terrible customer service from @bt_uk today
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk @mmajor95 Glad that youve sorted Melissa out!!! Right Sarah..... you may follow up on my enquiry please and sort us out!!!!As my recent tweets, dm etc have mentioned. Waiting for a call back from staff 3 wks ago. Sorry im going on and on..... but its not the service we are paying for
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Alex Cropper
(@alex_cropper) reported
from
Bangor, Wales
@bt_uk any idea of when network will be restored in the LL57 area? No internet or phone!
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk is there such a thing as priority access on the Smarthub 2, so my computer get priority over all other devices on the network?
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Please @bt_uk can you tell me why are’nt you answering my tweets, comments, DM, emails, voice message etc But your making the time to answer others??? youve answer everyone but noy me? Mmm why??? Im exactly like other “a customer’. No notification!! Possible for a Reply please
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Jon 🕷
(@jmarcjones) reported
from
Bethesda, Wales
@tfoale @EnglishmanAdam @Plusnet Not enough competition and too much of a monopoly so no pressure to proceed / progress, that’s the problem and government not issuing fines for delays by @bt_uk We are well behind other countries! They laugh when we say our ‘superfast’ is 76mb tops! 😂
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@BTCare no mobile signal at LL71 8EB.
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Good evening, still awaiting a reply, response & a telephone call, since 3 wks ago. Sent email and email to the specific staff member “oh ill call you back” NOTHING!!! Shocking service, dont you even dare lock me into a contract. Dont blsmebthe virus! #awful #goodtotalknot
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Vince Jones
(@Vinny_R_Jones) reported
from
Moelfre, Wales
“ I’m sorry Mr Jones even thought there is no live sports on any of our channels - @btsport won’t allow us to pause your subscription and if you cancel your direct debit you will be forced to pay our cancellation fee’s”. Nice @bt_uk doing your bit to help the nation! @piersmorgan
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk No problems ta. Just a new shiny thing that makes me want it 😂
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Dylan Williams 🏴
(@Dylan_Williams8) reported
from
Llanfaes, Wales
Ideal, @btsport telling me they’ve scored 3 seconds before they actually did. **** sakes
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@bt_uk Absolute joke 🤬.... not one to rant but, wiffi / signal is non exsistance!!!! Post Code LL61 5AN. £72 a month, hub 8 plus 2 disks. To boost signal, what signal. No signal in office, 6 yards away from 1disk. Now my O2 bill Aug has increased 600% using 4g #cantworkfromhome
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Rob Jones
(@roblj94) reported
from
Bangor, Wales
@bt_uk thank you for hanging up on me after spending 30 minutes on hold. Cracking service!
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Vince Jones
(@Vinny_R_Jones) reported
from
Moelfre, Wales
@frostyrhyl @btsport @bt_uk @piersmorgan but I’m in contract until next year @frostyrhyl So they’ve told me if I cancel my subscription or direct debit they will charge me a cancellation fee base on how long I have left on the contract! So they Keep charging for a product they can’t supply - Unfair profiteering!!
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colin williams
(@bwthyngwyn) reported
from
Groeslon, Wales
why are #lfctv @btsport moaning again because Liverpool didn’t win. Come on @mrjakehumphrey it’s getting ridiculous now the amount of support you show as a presenter. Shouldn’t it be a bit more balanced. They have had more pens than any team in the prem this season #giveitarest
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Dafydd Williams
(@DafyddW) reported
from
Llanerchymedd, Wales
@bt_uk reported an issue with my broadband/wifi on Thursday. still having problems, please can you give me an update on situation
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@bt_uk Any news on WiFi 6 support?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Zoey Charlotte🌈
(@PartyCd) reported
@f1broadcasting @btsport @OfficialWRC Been the same all morning i spoke to BT Sports so called Customer service on line only to be told that because we are a Virgin Media customer it’s there problem not BT Sports, would love to know how if it’s a BT sport service, a BT sport programme how this can be Virgin fault?
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Anton Conro
(@AntonConro) reported
@bt_uk So you've had a month to send out WiFi hub and TV boxes, but you wait until the day before you're due to take over services to despatch by Royal Mail who are on strike. Leaving customers with no Internet or TV. Disgusting service.
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Liz
(@Liz45491850) reported
@bt_uk Geoff Hurst I’d love to stay connected but my BT broadband has been down for 30 days and counting. Bruh, help me out.
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Ed Lane
(@edjlane) reported
@bt_uk Is that the official BT position on loyal customers? To treat them worse than new customers?
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💜RoyalzMMA💜
(@RoyalzMMA) reported
@OasisMma @btsport It was apparently last night while they were cutting so I assume (likely Charles) had some issues but likely nothing to be concerned about now
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Cha3 W33ks
(@CW33ks) reported
Just cancelled my @skytv and broadband cause it’s **** and expensive for the awful service we receive. Adios Amigo. 👋 @bt_uk can’t wait to meet you
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Nigel Richards
(@WorldScotties) reported
@bt_uk Your right there, nothing to pay for a service ive been trying to get for 10 weeks, yet you still keep failing to deliver 🙄🙈
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ContinuallyResting 💙 #LongCovid #StopRestPace
(@angie_roo2) reported
@bt_uk Bt Internet not responding in TR16 area. Is this a known problem?
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David Daniels
(@DavidDaniels90) reported
@bt_uk Will do. Thanks again. Please do keep looking into upgrading these terrible mini hubs though. In this day and age they should be able to provide full 4g speeds even with lower signal levels like a phone can.
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Christopher Fox 🇺🇦
(@fantasticdrfox) reported
@bt_uk My broadband connection went down yesterday morning and you say it won’t be fixed until next Tuesday? How is this possible in 2022? #digitalbritain #nonsense