BT (British Telecom) outages and service status in Esher, England

Problems in the last 24 hours in Esher, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Esher, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Esher, England

The most recent BT (British Telecom) outage reports came from the following cities: Hounslow, Woking, Morden, Kingston upon Thames, Wandsworth, Epsom, Carshalton, Hammersmith, Brentford, Leatherhead, Southall, Ealing, Staines, Cobham, and Coulsdon.

City	Problem Type	Report Time
Hounslow	E-mail	1 day ago
Woking	E-mail	1 day ago
Morden	E-mail	1 day ago
Kingston upon Thames	E-mail	1 day ago
Wandsworth	E-mail	1 day ago
Kingston upon Thames	E-mail	1 day ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

• 
  Paton (@MarkPaton84) reported 5 minutes ago from Lambeth, England

  For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

• 
  Janthea46 (@janthea46) reported 5 minutes ago from Kingston upon Thames, England

  @bt_uk BT Wi-Fi in my area seems to be down 😱😱

• 
  Jon (@R0LLSY) reported 11 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

• 
  KC (@ken_coello) reported 12 minutes ago from Leatherhead, England

  @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

• 
  James Valero (@jamesvalero1977) reported 13 minutes ago from Kingston upon Thames, England

  @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

• 
  Andy Gaffey (@andy_gaffey) reported 14 minutes ago from Lambeth, England

  @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

• 
  Elliott Rawstron (@Elliottrawstron) reported 16 minutes ago from Wandsworth, England

  @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

• 
  J Andres 🎧 (@JAndresDJ97) reported 27 minutes ago from Brentford, England

  @btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’

• 
  Elliott Rawstron (@Elliottrawstron) reported 28 minutes ago from Wandsworth, England

  @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

• 
  Stuart the Copywriter (@StuartTarn) reported 28 minutes ago from Egham, England

  Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

• 
  Jessica Andrews (@Jess_L_Andrews) reported 30 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

• 
  Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported 38 minutes ago from Sendmarsh, England

  @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

• 
  Milly Kenny-Ryder (@millykr) reported 39 minutes ago from Merton, England

  @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

• 
  Miss Carli Jay (@MissCarliJay) reported 40 minutes ago from West Molesey, England

  @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

• 
  James (@jimflit) reported 51 minutes ago from Wandsworth, England

  @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

• 
  The at home gooner (@GoonerArmchair) reported 52 minutes ago from Epsom and Ewell District, England

  @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

• 
  Gavin McLelland (@gmac7000) reported 55 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Elliott Rawstron (@Elliottrawstron) reported 58 minutes ago from Wandsworth, England

  @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

• 
  Allen_lovemymind (@EpsomMental) reported 58 minutes ago from Epsom and Ewell District, England

  @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

• 
  victor martinez (@CoreblimeyVic) reported 60 minutes ago from Esher, England

  @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  liam (@liamsimo95) reported 2 minutes ago

  @SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely won’t be too hard to provide a decent service rather than mediocrity

• 
  gary tordoff (@chinleyman) reported 7 minutes ago

  @bt_uk over 24hrs since your bot asked me to text ASSIST to get more help. Absolutely nothing from you.

• 
  Chris Pugh (@chpugh1) reported 11 minutes ago

  @bt_uk I’m having issues logging in to my BT emails, is there a fault

• 
  SeanMynyddLlangynidr 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇮🇪 🇵🇸 (@SeanLlangynidr) reported 14 minutes ago

  @bt_uk I've called that number over 20 times, no chance I'm going to be put on hold listening to mindless muzak again. I need my service fixed so as I can move to another ISP. If it is not resolved within another 4 days, I will be going to a solicitor. I've had enough of your lies.

• 
  Amanda Eastwood (@eastwap) reported 15 minutes ago

  @puddles46 @bt_uk So agree @bt_uk constantly closing complaints down without speak to customers. When they do speak to them, very uneducated in the situation. Just want to speak to a normal person 🤯

• 
  DebP (@dyson123) reported 15 minutes ago

  @GrahamH36921247 @John210750 @bt_uk I was switched to EE from BT(no choice given) &they've been fine.However,new prices look awful and as at end of contract considering a switch. A locally based firm is doing fullfibre for very good price but problem is think it would involve digging up garden. Nightmare isn't it?

• 
  Simon Smith (@Simoncitizen) reported 16 minutes ago

  @Rainmaker1973 This is how it used to be. Honestly we are going backwards. The #digital age is #buckling. I have a problem with my landline. The digital service on #X can not solve it so I have to write a snail mail letter to @bt_uk

• 
  Amanda Eastwood (@eastwap) reported 19 minutes ago

  @bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!

• 
  john conner (@johnconner05) reported 24 minutes ago

  @bt_uk I do call - every Monday, get told order failed they will re-issue told to wait 3-5 days . I then call on the Monday saying it didn't happen to be told the order failed . Etc etc . It's now June . Someone in Tech even suggested cancel account then re open after a week LOL

• 
  John Richards (@Johnty14) reported 25 minutes ago

  so @bt_uk after no real support over your dm’s as we were going around in circles, with you still not quite understanding that when someone that has an account with you dies, their contract ends. It’s not transferred to their next of kin. We gave notice with the bereavement team