BT (British Telecom)

BT (British Telecom) Outage Report in Esher, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Esher, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Esher, Surrey, England 03/18/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Esher, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Croydon, City of Westminster, Paddington, Wandsworth, City of London, Brentford, Camden Town, Slough, Hounslow, Southall, Isleworth, Islington and Ealing.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JMilner19 Jon (@JMilner19) reported

    @bt_uk LIARS. BT IS NOT FIT FOR PURPOSE. POOR SERVICE.

  • liamch_88 Liam Charlton (@liamch_88) reported

    Have @bt_uk @OpenreachHelp finished the fibre build to my house? No. Is my internet still crap. Yes

  • askRamm Ram Morla (@askRamm) reported

    @bt_uk my broadband fiber connection is very choppy and I completely dissatisfied, how can I get appropriate resolution?

  • roddersnotdel jacko123456789 (@roddersnotdel) reported

    @bt_uk My speeds dropped, got a message from BT asking when it was convenient for them to send a engineer round to fix it, fixed next day, brilliant service

  • kalpstweet Kalpesh Patel (@kalpstweet) reported

    @bt_uk Thanks but apart from telling there is a fault there is nothing else. I was with Plusnet for several years and didn’t have any faults. I’m with BT for one month and have a severe fault and am down for days. It’s simply not good enough and your fault management is extremely poor.

  • thelegendswfc 🅱️⭕️🅱️💲 (@thelegendswfc) reported

    @bt_uk loads of people on my road and surrounding area have no internet, everytime anyone rings up they book an individual engineer, no ones listening to the face it’s an area problem s20 1** area

  • toe2868 tony (@toe2868) reported

    @bt_uk is there a reason your engineers keep cancelling and I’ve been waiting since LAST YEAR to be reconnected to BT so I can get Sky broadband? Disgusting way to treat my 73 year old Dad! @skytv no wonder more people are turning to Virgin.

  • Neill_Peel NeillNeillOrangePeel (@Neill_Peel) reported

    Really hoping that the @bt_uk @BTCare " Tech expert" can sort my failing WiFi today. For the past week, I've had 'connected- no internet', 'no network available' and all sorts. 3 hubs not connected...Unable to stay logged on, despite what the router stats say... Fingers crossed!

  • AmbienceFineArt Emma (@AmbienceFineArt) reported

    @bt_uk Ive spoken with BT manager on phone & multiple engineers. Due to many factors internet is poor and we’ve been told due to the type of line and distance from cabinet there is nothing BT can do. Please check out the DM trail & my account for clarification. Thank you for reply.

  • kalpstweet Kalpesh Patel (@kalpstweet) reported

    @bt_uk Hello, I’m a BT broadband customer and lost internet yesterday due to a general issue in HA2 0LH. It’s been done for 2 days now and have not had any updates from BT. Your service is poor, just poor!