BT (British Telecom) Outage Report in Esher, Surrey, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
The latest reports from users having issues in Esher come from postal codes KT10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Esher, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Paddington, Kensington, Croydon, Fulham, Hounslow, Islington, Camden Town, Windsor, City of Westminster, Ealing, Slough, Streatham, Isleworth and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Paddington |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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Nitin Suriacant
(@Nitin_s1) reported
from
Brentford, England
@GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it
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Martín Pane 🐦
(@martinTayx) reported
from
Camden Town, England
@Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈
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Ray Rajani
(@ManUtd_BITW) reported
from
City of London, England
@truesricosta @Ossyref @StephMcMahon @WWEUniverse @btsport @btsportwwe @WWE @WWENetwork Sorry i misread this all - i thought the question said live on tv (misread the wwe network bit) and I agree with the last tweet. If anything i wish raw and sd could be on the wwe network quicker (but again tv license issues prevent this)
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Dark-Knight-Bananaman42
(@DBananaman42) reported
from
Sunningdale, England
@ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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George⚽️
(@gww1996) reported
from
Spelthorne District, England
@btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
@btsport He called the the ref an idiot. And that is why he is a ****, and always will be. No way back from that. ****** of the highest order. Can’t stand him.
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
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Sab
(@28Zizou) reported
from
Merton, England
@virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.
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Marzenna Czubowicz
(@MarzennaC) reported
from
Brentford, England
@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
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Johnny Murnane
(@Johnny_Murnane_) reported
from
Islington, England
@bt_uk Working now thanks. App on phone, first time customer.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
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UPGRADIAN Jack 🔶
(@jackbremer) reported
from
Wandsworth, England
@bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz
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Robert Woolley 🇬🇧🇮🇪🏴
(@robertwoolley) reported
from
Brentford, England
It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
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Dan Kelly
(@dankell) reported
from
Camden Town, England
So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
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Milly Kenny-Ryder
(@millykr) reported
from
Camberwell, England
@bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.
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Matt the Cab
(@Matboy_Slim) reported
from
Camberwell, England
What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Aran Lewis
(@aranmlewis) reported
@bt_uk A secondary issue is outsourcing of engineering work. BT engineers were excellent and had a direct incentive to help BT’s customers. Outsourced engineers vary more in quality and their main goal is obtaining maximum contracts and therefore £££ from BT, not helping BT’s customers.
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Aran Lewis
(@aranmlewis) reported
@bt_uk I have been assured by several of your colleagues over lengthy phone calls that the issue - a month-long delay in reconnecting fibre broadband cut off entirely due to your corporate negligence - cannot by fixed. I am told someone will phone tomorrow; following that I may DM you.
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Aran Lewis
(@aranmlewis) reported
@bt_uk Of course privatisation was the start of the decline, but if it had been done completely, i.e. all BT’s monopolies fully opened to competitors, their preposterously bad service would have ensured bankruptcy years ago, and transfer of their assets to more competent management.
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Aran Lewis
(@aranmlewis) reported
Trying to work out why @bt_uk’s service is so utterly diabolical, when 20 yrs ago they were world leaders, the answer seems to be AI. They've tried to automate customer service to the most extreme extent, so procedures are insanely rigid and idiot bots have replaced most humans.
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Grumpy Bollox
(@GrumpyBolloxUK) reported
@bt_uk I currently have one phone line and one broadband connections. I wanted to upgrade the phone line to fibre two. You won’t allow it without me cancelling the phone line and then applying as a new customer. Stupid.
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John Mitchell
(@prof_j_mitchell) reported
@bt_uk So @bt_uk @OpenreachHelp installers have not turned up again. No phone call, don't answer the number given. Very poor service. Over a month now and still not connected.
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HeavenlyMalbec 🇬🇧🏴🇬🇧
(@HeavenlyMalbec) reported
@LmdeeleyLorna @bt_uk It’s just horrible what they do scamming the elderly. I was folding laundry and had him on speaker phone.
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Caroline Jackson
(@misscthomson) reported
@bt_uk Thanks for reply. I have managed to sort it now hopefully, has been going on from Jan, really horrific customer service, I have raised a complaint. Appreciate your tweet
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ry
(@MrScarzy) reported
@bt_uk Brilliant. What about the call back from the manager regarding my complaint? That was meant to be 3 days ago!
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T
(@T0MMYC_) reported
@bt_uk Nope, everyone is acting like it’s not their responsibility- you can’t do anything because it’s an openreach issue and every-time they come out they don’t do anything or break something.