BT (British Telecom)

BT (British Telecom) Outage Report in Dorking, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dorking, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dorking, Surrey, England 03/26/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dorking, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Carshalton, Guildford, Crawley, Purley, Chertsey, Sutton, Redhill, Horsham, Godalming, Thornton Heath, Wallington, Coulsdon and Mitcham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HurrellDonal Donal Hurrell (@HurrellDonal) reported

    @btbusinesscare been trying since Feb to get internet sorted for my business. £4k later for a private line, still not working. Terrible customer care on phones. Losing lot of money due to current set up with BT being so weak. Busiest time of year about to start & still no help

  • HdyHun Destructively vicious (@HdyHun) reported

    @bt_uk what a shambles, no help at all can not wait to get out of this contract and find a much better supplier and support, never had so many issues should have just stayed with virgin

  • LesleyGikas LesleyGikas (@LesleyGikas) reported

    Come on @bt_uk. Over two weeks of issues with our router, with repeated follow ups from our side, and still no resolution in sight. Beyond frustrated that’s evolving into anxiety. Do better

  • Timbo157 Tim Jones (@Timbo157) reported

    @bt_uk READ THE MESSAGES!!!! BT WAS TOLD THAT WE HAD NOT RECEIVED IT AND YOU HAS THE CONTROL TO NOT TURN IFF THE EXISTING SERVICE - EVEN IF YOU CANT MANAGE TO GET A ROUTER TO US!

  • Timbo157 Tim Jones (@Timbo157) reported

    @bt_uk SERIOUSLY?????? REALLY???? Telling me that the router is in transit will help restore our internet??? THAT IS NOT “HELP”!!!

  • WakemanKathryn Kathryn Ayton (@WakemanKathryn) reported

    @bt_uk appalling service. Over 3 MONTHS wait so far for broadband installation. 4 engineers have turned up unannounced to take the same pictures for a new telegraph pole. Useless mini hub with zero range. Numerous complaints zero progress VOL013-706759004707

  • snowleopardess Anne Greensmith 💙 (@snowleopardess) reported

    @bt_uk She does not have a lifeline pendant. She does have a mobile but the signal is not good where she lives, plus it is her landline which is used to contact her by hospitals etc for appointments. I don't really see how her having a mobile can be justify a delay in repairing her line

  • LadyChamberpot Laura Chamberlain (@LadyChamberpot) reported

    @bt_uk Fab. What do you mean by "updated the complaint note"? Will anything happen?

  • CaravanNut David Bell (@CaravanNut) reported

    @Tedisiek @bt_uk That’s what I thought. Nothing is ‘slow’ right now with 50mb, but for 18p more a month it seemed daft not to. We don’t stream 4K as our old Pioneer TV is 1080p and old mkii Chromecast.

  • ThatBlokePotter Stuart Lonergan (@ThatBlokePotter) reported

    @bt_uk please help. how do I download @itvhub on my youview box? I'm connected via ethernet as I cannot pick up freeview