BT (British Telecom)

BT (British Telecom) Outage Report in Dorking, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dorking, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dorking, Surrey, England 02/21/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dorking, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Crawley, Guildford, Coulsdon, Mitcham, Thornton Heath, Redhill, Woking, Banstead, Caterham, Ashtead, Leatherhead, Thames Ditton and Epsom.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Wi-fi
United KingdomCrawley Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • mazzles78 Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • johnny58415972 john (@johnny58415972) reported

    Why ******** is Peter Walton still talking @btsport we don’t want to listen to an idiot

  • Matty515 MattyStorage (@Matty515) reported

    Watching the #bbl10 final with the kids on @btsport and every other advert is about erectile dysfunction.....surely there’s a watershed for crap like that?? Kids asking what it is.....😳 @Ofcom

  • ShinyBlackShoe Calum Polwart (@ShinyBlackShoe) reported

    @bt_uk @ofcom - please sort. Last time I asked you (@Ofcom) told me that the network provider was responsible for doing all it could to prevent abuse. Now they say they "can't". Pretty sure if you tell them they "must" they will. Let me know on here when its done.

  • jimbocrofts James Crofts (@jimbocrofts) reported

    @StopFundingHate @bt_uk if you stand up to these bullies and advertise on GB News you will gain me as a customer. 👍

  • Classzorla 𝗖𝗹𝗮𝘀𝘀𝘇𝗼𝗿𝗹𝗮 (@Classzorla) reported

    @btsport your service on your app is absolutely shocking

  • ThisisSianOwen Sian Owen (@ThisisSianOwen) reported

    12 days of no internet service from @bt_uk £30 compensation offered and “we will try and get you up and running soon” 2 engineer visits and still no one knows if it’s an internal or external fault! Think it’s time I leave @bt_uk

  • chrismafc1 Chris M (@chrismafc1) reported

    @bt_uk Got it working again but kinda wish I hadn't as we are losing already! When watching football through the bt box it's like watching it with my eyes half closed (deffo not HD). So I just use the app. The wifi has been generally poor ever since I signed up but works fine now tbh.

  • Serenaf66 Serena FitzGerald 💙 (@Serenaf66) reported

    @cookyh @bt_uk @MartinHowitt This is really, really poor Cooks and Martin.

  • David56880691 Edgar (@David56880691) reported

    Anyone else having issues with the BT sport App?? @btsport

  • ShinyBlackShoe Calum Polwart (@ShinyBlackShoe) reported

    @bt_uk Claire if your algorithm knows it's a nussience caller... why allow it on the network? If it's free why isn't it default? Do we expect the less tech savvy to set these things up? It's time for providers to apply control (offer switch off option if people love a spicy call)