BT (British Telecom) Outage Report in Dorking, Surrey, England
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The latest reports from users having issues in Dorking come from postal codes RH4 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Dorking, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorking, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Dorking, England
The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Mitcham, Sutton, Croydon, Dorking, Carshalton, Guildford, Purley, Chertsey, Redhill, Horsham, Thornton Heath, Wallington, Coulsdon, and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
5 hours ago | |
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Crawley
|
Internet | 2 days ago |
|
Mitcham
|
Wi-fi | 4 days ago |
|
Sutton
|
Total Blackout | 6 days ago |
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Sutton
|
Phone | 6 days ago |
|
Croydon
|
6 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Dorking, England
Latest outage, problems and issue reports in Dorking and nearby locations:
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Chris Elson (@ChrisElson11) reported from Guildford, England@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Kevin84 (@turvey84) reported from Crawley, England@lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.
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AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
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David Venters (@VentersGaming) reported from Croydon, England@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
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David Venters (@VentersGaming) reported from Croydon, England@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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David Venters (@VentersGaming) reported from Croydon, Englandreally really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
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devanik saha (@devanikindia) reported from Croydon, England@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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Alan Palmer (@palmerova88) reported from Salfords, England@chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩
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Alex Munro (@ADMunro) reported from Esher, England@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, EnglandCongrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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KC (@ken_coello) reported from Leatherhead, England@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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Steven Chapman (@DrStevenChapman) reported from Croydon, EnglandPretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England@bt_uk I am livid. Absolutely Livid with your service right now
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⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Arthur 🏴 (@craiginscotland) reportedSo @bt_uk have a link in my account to renew my contract, still 6 months left, but had a look. I can get 900mb as a new customer for £46. An upgrade through “my account” was best part of £30 more. Every single package cost way, way more. Guess I’ll be leaving in February.
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DanWalkerUK (@DanWalker_UK) reported@bt_uk Hi Aled, you don't have 'the system access' because BT have designed it that way. Generally when I'm leaving a service, I have zero ******* interest in speaking to the 'loyalty team'. Makes me all the more glad I'm leaving :) #whatajoke
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Keyan Milanian (@keybo83) reported@bt_uk WiFi. Flashing orange. Please see previous tweets. Had months of this and two engineer visits, still getting problems. Had a pm from your colleague saying I'm not entitled to compensation cos I've not had a 'total loss of service'. So what exactly is this we've had, if not that?
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shilpa pennie p (@ShilpaPennieP) reportedCan anyone explain why likes of @bt_uk R not able to automatically detect failure to deliver promised broadband speed? #BTBroadband #BT Apparently it’s all up to customers to realise their promised speed is crap & contact #BT. We send men to the moon but this can’t be a thing!
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Joanna Goodman (@JoannaMG22) reportedI have been on hold trying to arrange an appointment with @bt_uk - please, please, can you turn down the terrible music? I realise it's a massive divergence in musical taste, but now I'm writing up my incredibly negative experience with your company as a distraction ...
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Kevin Lockyer (@KevinLockyer3) reported@bt_uk replied 6 weeks later to say that, despite what they had said for the previous 6 months, there was indeed a plan to bring fibre to the village. Maybe they missed it, or it fell down the back of a filing cabinet, but never fear, you can order at the end of June...
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Jai Sullivan (@jaisullivan) reported@bt_uk Hi Alannah - thanks for the quick response. Why doesn't it say this in any of your email comms so that people can prepare? It just says 'there might be a short break in service'. My definition of short isn't hours or most of the day?
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Jay Lancaster (@jlancaster1862) reported@bt_uk Utter ridiculous service. Charged £369 in error on 23/7. I called on the same day and was told it would be refunded in 7 days. It was not. Rang again on 2/8. I was told it would refunded by today. It was not. I rang again today and the same 7 day false promise. TERRIBLE!
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Keyan Milanian (@keybo83) reported@bt_uk My connection is continuing to drop (again right now) and did on the *same day* your engineer visited two weeks ago but apparently I'm not entitled to compensation. So I'm paying for a service I'm not actually getting.
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Craig Arthur 🏴 (@craiginscotland) reported@bt_uk To be honest I’m considering moving to @ZenInternetHelp the 300mb package I’m currently on costs less with them and is guaranteed not to go up in price. The CPI+3.9% isn’t good as you *never* increase the base cost for new customers, if anything it goes down, like it did today!