BT (British Telecom)

BT (British Telecom) Outage Report in Dorking, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Dorking come from postal codes RH4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dorking, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dorking, Surrey, England 12/13/2024 14:30

December 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Dorking, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Mitcham, Thames Ditton, Crawley, Surbiton, Dorking, Addlestone, Reigate, Weybridge, Redhill, Merstham, Woking, Chertsey and Epsom.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon TV
United KingdomCroydon Wi-fi
United KingdomLondon TV
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • Goonerlover69 ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • wsjudd Will Judd 威廉 (@wsjudd) reported

    @bt_uk hey there! a lot of websites aren't loading (at all) today, while others are still fine and download/upload speeds are good. using a vpn solves the issue, so I'm guessing a network issue on bt's end? similar reports from other bt users. would appreciate an update as/when!

  • johnmcgill20 John McGill (@johnmcgill20) reported

    @bt_uk internet issues! Could you provide an update and let us know how long is likely to be down for?

  • rajvpopat Rajvee (@rajvpopat) reported

    @bt_uk @OpenreachHelp still not sorted despite my tweet last week. Turns out Openreach has us as a ‘Gold Matched address' which is incorrect and your own surveyor has said this is wrong! @bt_uk spent 3 hours on the phone this morning but not progressed! Please HELP

  • schemeintellect Ryan son of Robert (@schemeintellect) reported

    @bt_uk No offence. I’ve been through it all. Yous denied the evidence I provided. Claimed 60mb/s on contract and I barely got 4. Pumped me for money to get disks only for them to have the same issue. Won’t be back, won’t be paying the 300 either.

  • nsdesign NSDesign  (@nsdesign) reported

    @LeeMarkDavies @bt_uk 100% there is. Hurry up and admit it @bt_uk and then fix it!

  • KDH8SZN JB-Leicesterciteh (@KDH8SZN) reported

    @bt_uk I’m having problems with my internet the nat type isn’t working on my ring doorbell and my play station

  • Binarymap 🇬🇧-Garry-🇬🇧 ReformUK (@Binarymap) reported

    @_shaunirvine @bt_uk It started to fail around 12:15 its progressively getting worse. More and more sites going down. Can ping them but get zero response. DNS seems to be working so it must be a backhaul network problem.

  • jdheywood James Heywood (@jdheywood) reported

    @damiendavis @SamM66506055 @bt_uk Deffo a network issue with BT, not just Zoom but many US based services or sites as well, probably due to it affecting AWS

  • R_Martho Martho (@R_Martho) reported

    @_shaunirvine @bt_uk I work for BT aswell, although not a part of a technical team. Definitely a BT Issue though, seems like they’re having some widespread DNS/NAT Issues, so unfortunately some people won’t realise the issue therefore won’t report it. Hopefully will be resolved soon though

  • GreySyntax Jordan (@GreySyntax) reported

    @el_paulo @bt_uk @BillGlover Doesn’t seem to be DNS same issues via 8.8.8.8/GoogleDNS