BT (British Telecom)

BT (British Telecom) Outage Report in Dorking, Surrey, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Dorking come from postal codes RH4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dorking, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dorking, Surrey, England 01/02/2026 01:55

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dorking, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Coulsdon, Croydon, Crawley, Sutton, Dorking, Walton-on-Thames, Godalming, Chertsey, Banstead, Purley, Woking, Guildford, Warlingham and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCoulsdon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    @LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Harryb22 Helen (@Harryb22) reported

    @bt_uk They’ll get back to me tomorrow to see what they can do. I did explain it was a very difficult time and how reliant I am on the broadband. I would appreciate it if you could help.

  • barbarabrowne38 Barbara Browne (@barbarabrowne38) reported

    @bt_uk Why has the broadband in South London been down for 3 days? This is unacceptable

  • LockettRich Rich Lockett (@LockettRich) reported

    So @bt_uk, nearly 3 months and still no resolution. 3 months without the number we’ve had for nearly 20 years, and because of her Alzheimer’s my Mum hasn’t been able to call in an emergency! Shocking service, absolutely shocking! @Ofcom here we come.

  • ash_millar36 Ashley Bowman (@ash_millar36) reported

    @bt_uk Appalling service and huge failing from BT. Disconnected my service with no warning in error, looking at weeks to reconnect and apparently no managers available to speak to until 3pm. Left unable to work and issue not being taken seriously. Absolutely not good enough!

  • alistair Alistair MacDonald (@alistair) reported

    @bt_uk Also Mr Lewis Baldwin of @monoconsultants is listed. Can you help?

  • AlZephron Al Zephron (@AlZephron) reported

    @bt_uk When I try to login to I get a message “This Connectioin is Not Private”. Certificate is not valid. Just started to give the error today..

  • HellJumper109 Hazard (@HellJumper109) reported

    @bt_uk I am moving to a new build property next week which doesn’t have an ont box installed and bt couldn’t give offer me a package, I am a new customer. How can I arrange for an ont box to be installed?

  • MarkPickin3 Mark Pickin (@MarkPickin3) reported

    @bt_uk Phonline outage in Easingwold.. you say you are working on it but Service Status says no problem.. cannot both be correct. and if not back on until 25 July it must be a major fault.. please TELL US!

  • Harryb22 Helen (@Harryb22) reported

    Was having a reasonable morning cancelling all my husband’s accounts. Everyone really helpful Then I phoned BT to cancel his @btsport account. An hour later and they’ve cut the broadband off as well . Can’t do anything until at least tomorrow. FUMING 😡

  • lizzydrip91 Anne-Marie Lees (@lizzydrip91) reported

    Really @virginmedia 😡 I've just been sat waiting on the phone for 45 minutes for your guy to cut me off. No wonder I'm cancelling and going to someone else. I don't have time to sit there and wait ffs. @skytv or @bt_uk I hope you have better customer service.