BT (British Telecom)

BT (British Telecom) Outage Report in Dorking, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Dorking come from postal codes RH4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dorking, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dorking, Surrey, England 01/05/2026 04:35

January 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dorking, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, London, Croydon, Byfleet, Coulsdon, Sutton, Dorking, Walton-on-Thames, Godalming, Chertsey, Banstead, Purley, Woking, Guildford and Warlingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mattallen76 Matthew Allen (@mattallen76) reported

    @bt_uk @bt_uk 5 days ago you promised me that someone would call regarding, what is now, nearly 6 weeks without internet access. Nobody’s been in touch. Absolutely abysmal service. You obviously don’t care, so it’s now time to cancel the order and give my business to someone else

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported

    @bt_uk I have been testing to contact customer services thru above link, but keep getting response to say no operatives are available due to limited number of people.

  • auld_jethart Callant (@auld_jethart) reported

    @bt_uk can you confirm that you won’t be providing fibre in Edinburgh & that we’ll have to leave BT & join Vodafone to get this service?

  • Deborah75358336 Deborah Clarke (@Deborah75358336) reported

    @bt_uk how do I check on any local outages, we have had nothing but problems with our sky internet for which you provide the fibre line for it. I must say that it is a complete pile of utter c%&p. I have been in contact with sky who have escalated it to yourselves once again

  • greg9rovers Greg Wallace (@greg9rovers) reported

    @bt_uk I can't believe how bad your service is. Why am I paying for 200mbps bur only getting 17mbps? Nobody will answer the chat and your phone line says thanks for calling before hanging up! This is shocking. #ComplaintIncoming

  • greg9rovers Greg Wallace (@greg9rovers) reported

    @bt_uk It's now got worse. Eventually got through to chat online. Told I need an engineer visit, but won't come on a Saturday. I have no holidays left to take for B.T. Then my wi-fi goes off again during chat. This is horrendous service. Paying for a substandard service.

  • lottyburns Lotty Earns (@lottyburns) reported

    @bt_uk Is there no-one in customer services who can help me out right now?

  • sdb1979 Steve (@sdb1979) reported

    @bt_uk Hi rang them and they were going to call back. Which the guy did, unfortunately I had to run to the vet with the dog (literally 5mins before he rang back). Will he try again this evening? He said he was in till 7pm. Feel bad for what I'm sure he thinks is me wasting his time 😞

  • JadieSpillett Jadie ❥ (@JadieSpillett) reported

    @bt_uk Done that, didn’t help. Still no Wi-fi

  • chris_greany Chris Greany 🕳🕳 (@chris_greany) reported

    Cold C "Hi this is @bt_uk loyalty, just checking all things are ok & your service is right ?"..."well no, Ive complained a number of times about not being able to call abroad and it still isn't fixed"...."err, we don't deal with that".. "what do you want then ?"...call hangs up..