BT (British Telecom) Outage Report in Dorking, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Dorking, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Dorking, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Sutton, Horsham, Godalming, Crawley, Thornton Heath, Wallington, Guildford, Coulsdon, Mitcham, Redhill, Woking, Banstead and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Dorking, England
Latest outage, problems and issue reports in Dorking and nearby locations:
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.
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Iain
(@Skiddles1985) reported
from
Crawley, England
@natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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Maria Cook 🌈✈️🎭
(@AutyWarriorMum) reported
from
Crawley, England
Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.
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Carlo Zoccali
(@carlozoccali) reported
from
Woking, England
@bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke
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jamesyred
(@jamesyred) reported
from
Redhill, England
@btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now
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Jonny
(@Jonny93715061) reported
from
Croydon, England
@btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
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Craig
(@craig_mbu) reported
from
Crawley, England
@YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Malachi Connolly
(@malachimac) reported
@bt_uk internet has been intermittently down in the Beckenham area since Tuesday. Have had no updates from anybody and “fix” time keeps increasing (now Friday 6pm). How is compensation claimed for lost days without internet?
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Cameron G
(@Sea_Sharp) reported
Dropped @MLBTV this year. 1) they had this annoying feature where you couldn’t skip though the “ads” when watching a replay, 2) they pulled playoffs without properly informing UK based viewers. Garbage service, will try @btsport
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Lee Churchyard
(@LeeChurchyard) reported
@bt_uk @BTCare signed up as a new customer for wifi through #BT. Broadband fitting appointment was today between 1pm-6pm. Booked half a days annual leave to attend. Engineer has ignored all my calls, texts and voicemails and hasn’t shown up. Leaving now after 7hrs. #fuming.
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Lee Churchyard
(@LeeChurchyard) reported
Anyone have any recommendations for Internet providers? @bt_uk @BTCare had a fitting appointment today. Waited 7 hours and they failed to turn up. Not a great first impression for a new customer! #recommendations #wifi #awfulservice
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Gary Kinsella
(@gkinsella) reported
@bt_uk seems you have removed the customer out of customer service. I had to call for support yesterday evening. The agent opened a complaint and this morning it’s been closed without any update or addressing of the issue. I am so glad my customers don’t such a crap experience
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Simon Martin
(@swm2k2) reported
@bt_uk Ladder. She left the job open so I would be first in her card still. Just had a call now from a BT service centre to re-book on a closed job offering 11th April as the next slot…. Bearing in mind I’ve already waited two weeks I don’t think another two weeks is acceptable 2/
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Sue
(@Sue_fle) reported
@daraobriain Nope but we still have a platform to complain about poor services I. The UK @bt_uk Telegraph pole swapped outside = no broadband service and it will take 10 days to fix! All for £100+ per month!!!
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Solomon Teague
(@solteague) reported
@weareopenreach engineer says @BT_UK prob. BT engineer says Openreach prob. Like proverbial hammer, if it aint a nail, not interested & leave. THIRD engineer visit tomorrow, ZERO confidence in resolution. PLEASE BT send someone to find the problem and fix it - not reboot router.
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Sally
(@Sally40943364) reported
@bt_uk Yes love someone to reply to me. Try to upgrade my contract for nearly a month now twice then got told today I have been cut off and there is no way of reconnecting the service I had hours ago so I can continue my work - this is just outrageous and a joke when I work from home
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Stuart Whitfield
(@Stu_Whitters) reported
@bt_uk looking for some help here. My OAP father has been without internet two days. He lives in a village with no phone signal and he keeps getting different messages from your customer service team, engineer call outs being cancelled and hours on the phone. Please help!