BT (British Telecom)

BT (British Telecom) Outage Report in Dorking, Surrey, England

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The latest reports from users having issues in Dorking come from postal codes RH4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dorking, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dorking, Surrey, England 01/06/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dorking, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Mitcham, Crawley, Byfleet, Coulsdon, Sutton, Dorking, Walton-on-Thames, Godalming, Chertsey, Banstead, Purley, Woking and Guildford.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    @LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TYKCAZ YT (@TYKCAZ) reported

    @bt_uk I was switching provider and multiple BT agents confirmed with me that my service would not be terminated until 26/03 but instead they terminated it today and I have had to order a new BT package on a new account just to get internet back until that time but that cannot be 1/2

  • GuyLikeTy Primetime Tyger (@GuyLikeTy) reported

    @aftabgujral @bt_uk All I've got is another engineer out and for it to go down again that night and 2 times since

  • wormston_95 William Ormston (@wormston_95) reported

    @bt_uk hi I’ve sent you a dm regarding an issue with post sent to wrong address and got an automated response about getting a fix. Can you look into the dm and get back to me please? Thank you

  • TYKCAZ YT (@TYKCAZ) reported

    @bt_uk Activated until 03/03 which makes no sense as I had internet last night! I don’t understand how you can turn my service off remotely but then I need a whole new account (which I intend to cancel when @virginmedia sort their stuff out) and have to wait a week just to turn it back

  • EllisMa14532683 Ellis Martin (@EllisMa14532683) reported

    @bt_uk Hi Lesley yes it's near a window. The mini hub is just a plaster on the issue - we need the actual WiFi fixed, what is the update with this?

  • reltubmas Sam (@reltubmas) reported

    @bt_uk hey, is there a broadband outage in Worksop? Local friends had problems Tuesday and ours is down today. We’re out in the sticks with no mobile signal (I’ve had to take a walk to tweet this 😬). I’m having to put off clients and board meeting as I can’t work - please help?

  • domjoly Dom Joly (@domjoly) reported

    Serious kudos to @bt_uk - Billy the repair guy turned up today and fixed broadband that went down last night. Thank you.

  • aftabgujral #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @GuyLikeTy @bt_uk I am sorry. They need to do better. I had dreadful experiences with BT engineers and their customer service is a complete joke. They are inefficient, they don't listen and imo they lie

  • AnfractuousOne Anfractuous (@AnfractuousOne) reported

    And now to add insult to injury, my neighbour has been activated today by @bt_uk. So even though ordered FTTP before them, had duct problems before them, their installation is done before mine with no end in sight for mine. Useless.

  • aftabgujral #IsThisSatire 💙 NHS (@aftabgujral) reported from Lancaster, England

    @bt_uk @GuyLikeTy So are you giving them £100? Or £700? £100 for each time you called to fix it?