BT (British Telecom)

BT (British Telecom) Outage Report in Dorking, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dorking, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dorking, Surrey, England 12/11/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dorking, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Chertsey, London, Walton-on-Thames, Croydon, Banstead, Purley, Woking, Crawley, Guildford, Warlingham, Mitcham, Cranleigh, Horsham, Caterham and Byfleet.

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City Problem Type Report Time
United KingdomChertsey Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Stephen_73 Stephen Mullan (@Stephen_73) reported

    @bt_uk Tens of thousands of pictures organised into folders. Works ok via website and windows 10 app (though slow); get this error on iPhone. Sometimes I get to see a small number of my files (but never them all), but always comes back to this.

  • G20033505 Torridon (@G20033505) reported

    @bt_uk Could you explain why broadband and calls costs me, as a long time customer, £60 a month, yet you are advertising the exact same deal for £26.99?

  • HalfPint_92 ᴀʀᴍᴀɴɪ (@HalfPint_92) reported

    @bt_uk I regret moving over to BT!! It’s been nothing but poor customer service, unreliability and false promises from the start!! Account keeps getting shut without any notification or authentication and now the WiFi is so poor oh and customer care lie about reimbursement too!! 👎🏼👎🏼👎🏼

  • thewainnorfolk Donna Clarke (@thewainnorfolk) reported

    I gave you all the information and yet still Openreach sends a man in a can to fix damage to a major asset. Can’t make it up #bt #openreach @bt_uk

  • ONOUKSV Oliver Oram (@ONOUKSV) reported

    And it continues almost one hour on chat @bt_uk and you continue to go round in circles can I charge you for my time? would a letter/note by pigeon to Phillip Jansen help @bt_uk

  • StaceyEBx Stacey Butlin (@StaceyEBx) reported

    @btbusinesscare 40 mins on a call to sort out a billing issue from JULY. Surprise, its not resolved again!. How hard is it to fix an error your sales team created. The lies you tell are incredible. BT are the worst company I have ever dealt with. Ombudsman informed. @BTBusiness

  • MermaidsWeb WorldofColour (@MermaidsWeb) reported

    @WeAreOpenreach Yet after some weeks you still can’t get some new infrastructure installed so we can get a line installed !!! Great service I think not BT tell us your just not in any hurry to get us connected ...thanks @btbusinesscare or should that be business don’t care 🤬🤬

  • jazmak99 James (Grumps) (@jazmak99) reported

    @Little_G2 @bt_uk @openreach No problem. Might take a day or two but I’ll get the info.

  • guess006 Nra777111 (@guess006) reported

    @bt_uk I've been a loyal customer for years, and was happy willing to stick with BT. However, customer service goes a long way for me. Not happy at all!

  • deanslogash Diary: (@deanslogash) reported

    @SkyHelpTeam Yes. But, I'm not waiting on hold or entering several customer numbers just to speak to someone whose fault all this isn't for them to have to give an excuse about improvements and offer some money off, I'm just going to switch to @bt_uk and give them a go.