BT (British Telecom)

BT (British Telecom) Outage Report in Dorking, Surrey, England

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The latest reports from users having issues in Dorking come from postal codes RH4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dorking, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dorking, Surrey, England 02/05/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dorking, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Reigate, Crawley, Epsom, Chertsey, Thornton Heath, Woking, Walton-on-Thames, Sutton, Godalming, Tadworth, Caterham, Guildford and Thames Ditton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomReigate Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Croydon, England

    I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

  • VixThatRuns Vix (@VixThatRuns) reported from Redhill, England

    @BrydonN2 @bt_uk Wow thats poor

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • alanburkittgray Alan Burkitt-Gray (@alanburkittgray) reported from London, England

    @bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her

  • deanwoods Dean Woods (@deanwoods) reported from Horley, England

    @NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    @LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SAMBeastDavid David Foxen (@SAMBeastDavid) reported

    @bt_uk I had much better Internet in the tiny village I lived in compared to the town I'm in now. Poor WiFi despite promises of good WiFi in every room, and it constantly drops out when I'm working from home for no reason!!

  • ross_stoddart ross (@ross_stoddart) reported

    @btsport how do I cancel the monthly subscription online? It says on your website to log in and it will be under “My Products” but it’s not. From your forums it seems to be a common issue...

  • Olliee98 😶 (@Olliee98) reported

    @bt_uk all of this to a new customer and now all you’re telling me you can do for me is fill out a form to ask open reach? Absolutely disgusting.

  • barefootjandals Barefoot in Jandals 💙 (@barefootjandals) reported

    @bt_uk It also doesn't work with the cover so I have exposed point in the wall.

  • Chrisisace9 Chris (@Chrisisace9) reported from Chapel-en-le-Frith, England

    @bt_uk problem dragging on for 6 weeks now, countless non-returned calls and a complaint now raised, yet still you failed to call again on Friday and I have just spent 30 mins on hold for nothing. Please can someone to call me for an update? See DM for account

  • joannetravel Joanne (@joannetravel) reported

    My 12 year old son is trying so hard to do online school, but he has missed 2 classes today because @bt_uk have still not fixed our internet. They have had since October to sort it out, but still it goes down countless times a day.

  • miket_mt Michael Thomas (@miket_mt) reported from Salford, England

    @CamelPhat @btsport They mentioned in united game yesterday then Fred got a studs up. **** all said.

  • karls2121 Karla (@karls2121) reported

    @Dempseywalsh @virginmedia @bt_uk Wish I was, obviously can't cancel our subscription 🙃

  • ChloeAmber87 Chloe 🌸 (@ChloeAmber87) reported

    Does anyone actually bother answering your phones @bt_uk? Never known such a **** service! 4 days trying to get BT Sport to work and still not working! 🤬

  • refineartwork Rowland Newell (@refineartwork) reported

    @bt_uk Hi. Are there issues with BT Broadband in SO20. Hampshire? Hub gone off overnight. Light stuck on green. Won’t reboot.