BT (British Telecom) Outage Report in Dorking, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Dorking, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Dorking, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Crawley, Guildford, Coulsdon, Mitcham, Thornton Heath, Redhill, Woking, Banstead, Caterham, Ashtead, Leatherhead, Thames Ditton and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Dorking, England
Latest outage, problems and issue reports in Dorking and nearby locations:
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Dean Woods
(@deanwoods) reported
from
Horley, England
@NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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AdamCpfc180🎯🦅
(@AdamCpfc180) reported
from
Whyteleafe, England
@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
@LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.
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Vix
(@VixThatRuns) reported
from
Redhill, England
@BrydonN2 @bt_uk Wow thats poor
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Kevin84
(@turvey84) reported
from
Crawley, England
@lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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David Venters
(@VentersGaming) reported
from
Croydon, England
really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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nik
(@specialk2021) reported
@MichCrad @SurbitonMoan @bt_uk Same issue here, BT in KT6 #surbiton
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Grimmon2nite
(@grimmon2nite) reported
@helen_spirit1 @bt_uk BT are the pits. They were so bad I was allowed to leave with no penalty. I wouldn’t use them if they were the only supplier
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Victoria Peterkin
(@vickymaykin) reported
Hello! @BTBusiness @btbusinesscare why is it taking over a fortnight for you to respond to our request to fix the problems with our business emails (hosted by you)? We need these emails to run our business, please can you help?!
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Amanda
(@MooManda) reported
@bt_uk It’s a BT openreach network problem in Surbiton- you’ve had multiple messages from people about it but I’ve seen no useful responses.
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Alan Matthews, make liberals cry
(@AlanMat66462470) reported
@bt_uk How about focus on delivering the speeds you promised, my BT WiFi is so bad that when I checked the speed the download speed went down to 7 Mbps and the upload was measured in kbps, we left sky for bad speeds, this keeps happening we're going else where
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Julian Christopher
(@JulianFootprint) reported
Hello @BTCare, the latest achievement of your truly awful email system is to say a reply reading 'Hi Amy, thanks for the note - will let you know when that's been confirmed, Best wishes, Julian' could be 'malware, spam or phishing' - any thoughts at all, or it is my fault again?
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StevenNCL
(@steven_ncl) reported
@helen_spirit1 @bt_uk I left BT years ago. I would never go back. I'm leaving EE next month too and won't be going back
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Commercial Apps Co
(@CommercialApps) reported
@bt_uk Broadband been down for 18 hours in Surbiton. Any news?
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stuart
(@chewystuey) reported
@MichCrad @SurbitonMoan @bt_uk Then buy a business service
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Dyl Thomas
(@DylThomas3) reported
I’ve never seen a company like @bt_uk before absolutely shocking. Dreadful customer service and full of bullshit. Over a month for WiFi to be installed joke!