BT (British Telecom)

BT (British Telecom) Outage Report in Dorking, Surrey, England

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The latest reports from users having issues in Dorking come from postal codes RH4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dorking, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dorking, Surrey, England 02/02/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dorking, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Thornton Heath, Crawley, Woking, Walton-on-Thames, Sutton, Godalming, Tadworth, Caterham, Reigate, Guildford, Thames Ditton, Redhill and Leatherhead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

  • glenoglaza1 Glen Oglaza (@glenoglaza1) reported from Croydon, England

    What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • mazzles78 Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • IrishMishra IrishMishra (@IrishMishra) reported

    @BTCare just got off the phone to BT support and haven’t been this shocked in a long time! Their solution was just to not use my laptop while my husband uses his that way internet speed won’t be an issue! In an age of working from home how is this a viable solution?

  • elgobsucram Marcus 🇬🇧🇯🇲🇮🇪🏳️‍🌈🇪🇺✊🏾 (@elgobsucram) reported

    Not @bt_uk hanging up on me mid-complaint/investigation

  • nrjthompson Noel Thompson (@nrjthompson) reported

    @bt_uk Hi, My Internet keeps dropping since 2pm today, are there any problems in my area or is it due to the weather?

  • Jessica99977876 Jessica Hall (@Jessica99977876) reported

    @bt_uk it's taken umpteen phone calls, 3 weeks and 2 last minute cancelled appointments to find out there's no room at the [comms box] inn. It would be good to talk . . . Shocking customer service!

  • dkj101 David Jeffery (@dkj101) reported

    @bt_uk Well I'm fed up of paying for a service I don't get!!!!

  • BoxyUK Nick Lawrence Downs (@BoxyUK) reported

    @bt_uk Thats the issue Laura they weren't available last week when the drop happened, very strange and the gentleman on the live chat didn't have a clue why that would be. Can someone check my account to see if there is an issue?

  • oagrim1 olly (@oagrim1) reported

    @bt_uk ordered a new WiFi & TV package, starting from 29/08. WiFi great but TV doesn’t recognise my BT Sport & Sky package and struggles to get the signal despite paying for a new aerial. Can I cancel the BT TV package & just stick to WiFi?

  • Jessica99977876 Jessica Hall (@Jessica99977876) reported

    @bt_uk So if I understand this correctly you take the order, arrange payment, let people go to the inconvenience of arranging time off for the appointment and only then check whether you can provide the service? It also doesn't explain why the fibre team have cancelled the order. Twice.

  • BoxyUK Nick Lawrence Downs (@BoxyUK) reported

    @bt_uk I'm a Broadband customer but cannot seem to locate a code for this, can anyone assist?

  • KernowChris Christopher Rowe (@KernowChris) reported

    @bt_uk Is there a BT Mail Webmail problem at present?