BT (British Telecom) Outage Report in Dorking, Surrey, England
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The latest reports from users having issues in Dorking come from postal codes RH4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Dorking, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Dorking, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Crawley, Sutton, Dorking, Walton-on-Thames, Godalming, Chertsey, Banstead, Purley, Woking, Guildford, Warlingham, Mitcham and Cranleigh.
| City | Problem Type | Report Time |
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 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Dorking, England
Latest outage, problems and issue reports in Dorking and nearby locations:
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
@LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
@bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Vix
(@VixThatRuns) reported
from
Redhill, England
@BrydonN2 @bt_uk Wow thats poor
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Worcester Park, England
@DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Dean Woods
(@deanwoods) reported
from
Horley, England
@NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Dorey
(@Funks81) reported
@bt_uk i reported a fault 2 days ago and still haven’t heard when you’re coming to fix it and whether I need to be around for this?
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Helen Gavaghan. Illustration. Photons, by me.
(@HelenGavaghan) reported
@bt_uk @EE You're seeking to offload on EE your responsibility. You've taken days of my time, sold me something you didn't understand after hours of seeming to do so. You're crushing me in middle with EE & closed unresolved complaint your mansplaining rep wouldn't let me make in MY words.
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Susan Elizabeth
(@Suenameis) reported
@MarcAllera @btsport Not EE! Please note that complaint is also being made to OFCOM. As I was unhappy with services provided by EE I recently closed my two monthly phone accounts with EE. I was sent a THREATENING letter regarding a remaining amount of £11.48 which needed to be cleared.
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rohit krishnan
(@krishnanrohit) reported
hey @bt_uk we've had 6 separate calls over past 2 weeks to get our broadband working because one of your engineers cut the wire. every single time they lie that someone's coming next day, and then dont show up. can you somehow fix this? or is the only option to change providers?
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Helen Gavaghan. Illustration. Photons, by me.
(@HelenGavaghan) reported
@bt_uk @EE Your customer service would not let me make MY complaint but mansplained it to his word REFUSING MY COMMPLAINT, then closing the complaint as resolved. How dare you? The process is shambolic time wasting and a mess.
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Sandra🌸
(@Sandii_12) reported
@bt_uk Now tv is really bad as well. It’s awfully slow
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Sarah Pie 🌻🌻
(@craftysarahp) reported
@bt_uk elderly neighbours phone not working over a week no update and just holding for over 45 mins for update then cut off now holding again over 30 mins - shocking service can u help ?
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Moonchild82
(@nixynoo82) reported
@bt_uk is there a problem in the HD8 area of Yorkshire? No apps are working on the box
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Annabel Beeforth
(@AnnabelBeeforth) reported
@groveshall Hopeless. Egton village is now 11 days without broadband due to a fallen tree - including the school & businesses like my own. We've been promised two fix dates that have passed. Phone calls last 70mins+. Twitter easier. Message @bt_uk, they usually DM pretty quickly.
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Dave Tidwell
(@DJGTidwell) reported
In further updates, I have to credit the @bt_uk team with their support in expediting the final stage of fibre installation. They have been able to improve the final installation date by a massive 3 weeks! #ThankYou #fibre