BT (British Telecom)

BT (British Telecom) Outage Report in Dorking, Surrey, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Dorking come from postal codes RH4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dorking, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dorking, Surrey, England 12/23/2025 15:40

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dorking, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Sutton, Croydon, Dorking, Walton-on-Thames, Godalming, Crawley, Chertsey, Banstead, Purley, Woking, Guildford, Warlingham, Mitcham and Cranleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • WyattEarpHol James Holmshaw (@WyattEarpHol) reported

    @bt_uk used your text in service the connection in my area has been out for a hour now and your not fixing it till tomorrow rip

  • anonywelshguy Karl Downes (@anonywelshguy) reported

    @Ofcom Submitted, I honestly couldn't fit all that has happened into 1500 words, it's that bad. Did a synopsis instead, it should be enough to raise eyebrows about how @bt_uk & @BTSopenreach treat disabled customers. Especially considering they have vulnerable people policies.

  • matt79204663 matt (@matt79204663) reported

    @btsport Did Mourinho **** any of your commentators wives? I’ve never seen such a hatred and unprofessional comments… Every @ASRomaEN game, from start to finish they just throw tons of **** on him and the team. You’re an embarrassment

  • Eski_billy Eski billy (@Eski_billy) reported

    @bt_uk, #bt_uk, Why are there no subtitles on now tv through the your view settop boxes. We expect a service and clearly you cannot provide it. For people deaf, this is big problem. I will be contacting my affiliates at the deaf and blind organizations to go directly to sky...

  • 00amberdog Richard Norton (@00amberdog) reported

    @bt_uk I really wish you would stop asking me to check things and concentrate on fixing the problem

  • clockendkaty Katy Grove (@clockendkaty) reported

    @bt_uk changed from EE to BT yesterday and no internet ever since. Was told something wasn’t “switching” and it is a national problem and then nothing. I have tried ‘fix’ but it says I don’t have an account. Already regretting this

  • GrahamHill18 Graham Hill (@GrahamHill18) reported

    @bt_uk I have this and I have been without any form.of broadband since 28th october. BT customer service is s disgrace.

  • 00amberdog Richard Norton (@00amberdog) reported

    @bt_uk No it is not great. Now missed pretty much the whole football match. Getting quite used to that now because your internet service is absolute rubbish. I get stuck in a contract for two years and you don’t deliver anything close to a proper service.

  • heloujones Helen Bevan-Jones CIHCM (she/her/hers) (@heloujones) reported

    @bt_uk Hi, Trying to reach an elderly relative in Tenby; are there any issues with phones lines there?

  • Roderick1603 Roderick Johnson (@Roderick1603) reported

    @bt_uk So you personally believe that over the 10 years I have used BT the answer would be to expect speeds to slow down over time due to the amount of new accounts..... 25meg to stream games....... Had no issues but pretty sure that could change if I agree to those terms.