BT (British Telecom) Outage in Dorking, Surrey, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Dorking, England

BT (British Telecom) Outage Chart in Dorking, Surrey, England

October 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(62.85%)
Phone
(15.40%)
Wi-fi
(9.63%)
E-mail
(5.44%)
Total Blackout
(3.85%)
TV
(2.83%)

BT (British Telecom) Outage Map Near Dorking, Surrey, England

The most recent outage reports and issues originated from West Molesey, London, Croydon, Crawley, Horsham, Reigate, Woking, Surbiton, Chertsey, Coulsdon, Godalming, Mitcham, Weybridge, West Byfleet and Ottershaw.

London Wi-fi
London E-mail
Croydon Internet
London Internet
London Internet
London Internet

BT (British Telecom) in Dorking, England Comments

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BT (British Telecom) Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:
  • Kev_McLoughlin Kevin McLoughlin (@Kev_McLoughlin) reported from West Molesey, England

    I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

  • carlozoccali Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • Jonny93715061 Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @btsport @WWEUK Awful decision!!!

  • Sunshine_Keegan Dawn (@Sunshine_Keegan) reported from Crawley, England

    @btsport is it me or is Glenn Hoddle a bad loser 😂😂🙄 #sourgrapes #unlucky

  • Dan_J_Graham Daniel Graham  (@Dan_J_Graham) reported from Horley, England

    Great idea to have the Champions League final streamed online when the thing just stops and starts why not just have it free on your channel for one game!! BT are shit!! #ChampionsLeagueFinal #BTSport

  • mikemulvihill1 mike mulvihill (@mikemulvihill1) reported from London, England

    Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

  • TriumphBikernut steve harrison (@TriumphBikernut) reported from Addlestone, England

    @Kelvin_Tatum @SpeedwayGP @btsport Lindgren.... cheats never prosper 😂

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    Arrrggggghhhhhh I can’t solve this broken internet problem and @btbusinesscare won’t speak to me as I’m not named on the account. People all over Cranleigh are having major issues with no/slow internet and it’s impossible to get it resolved.

  • IANL80s ⚒ ian ⚒ (@IANL80s) reported from Croydon, England

    @btsport getting a bad echo from the background noise with the football on my tv

  • chelsearust chelsearust (@chelsearust) reported from Croydon, England

    @btsport arm was in front of his body ,goal all day long ,stupid to even discuss it

  • GenerallyMac GenerallyMac (@GenerallyMac) reported from Gomshall, England

    @BTCare fairly ironic that I can’t report your broadband service faults over the phone because the survive is unavailable. #btfail #btdontcare #btbroadbandisuseless

  • Sheehan1Michael Michael Sheehan (@Sheehan1Michael) reported from Banstead, England

    @peterjarrett3 @mrjakehumphrey @Lionesses @ManCityWomen @btsport Two stupid question if I’m honest. Women get paid less because no1 watches it because it’s shit (hard facts). And to your second question who actually cares

  • Steveo789 Steveo (@Steveo789) reported from Croydon, England

    @btsportfootball @btsportscore @btsport @premierleague Absolute bullshit Lloris gets in...he’s had a poor season!

  • adriancammidge Adrian Cammidge (@adriancammidge) reported from London, England

    Sorry but criticism when due why is it that every time I want to watch @btsport when I am away from home there is always some sort of issue! Always some sort of fault code I need to remember and always an issue. It is just not good ebough @bt_uk

  • MrPellizzoni Maurizio Pellizzoni (@MrPellizzoni) reported from London, England

    Here @BTCare @bt_uk @btbusinesscare doing what they do best! As they cannot solve the problem or answer to the customer (me) they prefer to disappear!!! Great behaviour 👍🏻

  • MrPellizzoni Maurizio Pellizzoni (@MrPellizzoni) reported from Cobham, England

    @btbusinesscare I just sent a quick recap, hopefully you can fix the problem and find the way to compensate me for being without phone line and internet for nearly a week!!

  • MrPellizzoni Maurizio Pellizzoni (@MrPellizzoni) reported from Cobham, England

    @btbusinesscare after nearly a week of complaints and me being without phone line or internet @bt_uk just inform me that I need to ask you to help!! Can someone from BT deal with the problem ASAP and stop finding excuses!!

  • SurreyArtSchool Surrey Art School (@SurreyArtSchool) reported from Dorking, England

    @BTCare I have a residential account - you'd have to PAY me to have a business account with you based on the service you provide!

  • adamwhite27 Adam White (@adamwhite27) reported from Guildford, England

    Shocking service from @BTCare, waiting for my line to be put in the ground for well over a week now.. keep getting texts just putting it off!! Not even a phone call....

  • JonathanAvis87 dufus (@JonathanAvis87) reported from Croydon, England

    @girondins are only 4 points above 3rd bottom @btsport commentator right now in @PSG_English Vs @LOSC_EN game, idiot commentator saying can’t rule @girondins #Bordeaux out of the running for top spots, 19 whole points below PSG at top. #PSGLILLE game live now BTSPORT2 #ligue1

  • OneTomPerrett Tom Perrett (@OneTomPerrett) reported from West Molesey, England

    Huge credit to @mrjakehumphrey for his professionalism and respect on an awful day given the #Hoddle and #lcfc helicopter crash @btsport

  • alexbremer Alex Bremer (@alexbremer) reported from Croydon, England

    I've tried to complain 3 times today about the COMPLETE lack of service from @bt_uk, and been hung up on 3 times... they've messed up every single aspect of my order - terrible, appalling service! @BTCare - this rumbles on and on

  • lukeelingo luna1976 (@lukeelingo) reported from Crawley, England

    @BTCare you just keep getting better and better. Complaints team finally call and let it ring twice! I then called back and speak to the help team who then decided to hang up the phone!! I really don’t know how your Company exist

  • molliecoops Mollie Hannah Cooper (@molliecoops) reported from Cranleigh, England

    @BTCare hi, please can I request a call at 4pm regarding my broadband that’s broken after a week. I would like to cancel my subscription and be refunded. I am very unhappy with the customer service I have received since moving in. Please DM for my number

  • EvelynBA64 EvelynBa (@EvelynBA64) reported from London, England

    It's one of the most iconic football shirts of all time. The #7 shirt for #ManUtd. #GeorgeBest #BryanRobson #DavidBeckham #CristianoRonaldo #EricCantona ..etc..etc but #AlexSanchez must be the worst of the lot. #MUNVAL #CHAMPIONSLEAGUE #BTSport

  • THEORIGINALMB MB (@THEORIGINALMB) reported from London, England

    @ElevenSports_UK @UFCEurope Good stuff. Only ever had @btsport for the UFC. So now I can finally cancel BT.

  • Gazz_18 Gazz Eighteen (@Gazz_18) reported from London, England

    @BTCare Any issues in the W1D London area with Broadband? No connection here?

  • 01Kirsty kirsty (@01Kirsty) reported from Esher, England

    @BTCare Waited in for engineer to show up, he was a no show (8-1,) apparently the problem needs to be fixed elsewhere. Is it being fives today please?

  • lukeelingo luna1976 (@lukeelingo) reported from Crawley, England

    Another cracking bit of customer service from @BTCare promised a phone call after their error last week. Still waiting

  • 01Kirsty kirsty (@01Kirsty) reported from Esher, England

    @BTCare When he didn’t appear your ‘chat’ service abysmal - they cut you off if they can’t answer the question!

  • lorrainemking Lorraine King (@lorrainemking) reported from London, England

    @BTCare I tried but after a 15 minutes nothing was happening. Your shit service has been more than shocking. If you treat a new customer like this who is still within the 14-day cooling off period I dread to think how you treat those who are stuck in a contract.

  • 01Kirsty kirsty (@01Kirsty) reported from Esher, England

    @BTCare @bt_uk Your customer service is outrageous. Really rubbish, ‘chat’ options gets cut off when people don’t know the answer and engineers get cancelled ‘by mistake,’ by you!

  • lorrainemking Lorraine King (@lorrainemking) reported from London, England

    .@BTCare spoken to two different advisors. One said my broadband should be working now (it isn’t), the other said it won’t be working until Sept 22 which means I’ll be without broadband for five days. I was originally told 24 hours. Advisors clearly make things up. Shitty service

  • lorrainemking Lorraine King (@lorrainemking) reported from London, England

    @FlyMax1 @BTCare It’s been shit. I was told 24 hours now 24 hours later I’m told they don’t have a Scooby of when it will be fixed. That’s unacceptable

  • Rachel_Moses_ (((RachelMoses))) (@Rachel_Moses_) reported from London, England

    @BTCare I have recently had trouble with my Internet connections. So I have repeatedly been onto your site for help. Today an engineer came around to repair my connection and he left about 30 mins ago claiming the problem was solved. It has not been and my connection is 1/?

  • lukeelingo luna1976 (@lukeelingo) reported from Crawley, England

    @BTCare Had an engineer booked in for yesterday and failed to show. Spoke to customer services who claimed that the order was never confirmed with the engineer and it was just a ‘Dummy Date’ even though I have had three emails confirming the date! Not a happy new customer

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • chosen24k Boy With No Name (@chosen24k) reported

    @bt_uk Omg I'm so sorry. I've (ironically) just seen this. Turned out there was a problem in the area but a guys just been around who has sorted it. Cheers!

  • mcbazza B:\a.zza (@mcbazza) reported

    Hi @bt_uk, I'm a @ThreeUK customer. Let's talk about BT Mobile, I think it's time I came back.

  • simdmuk Simon D M (@simdmuk) reported

    @iD_Mobile_UK @FrancineStarkey @bt_uk No service at all.Having to use spot free wi fi. Rubbish.

  • Robert_May_ Robert May (@Robert_May_) reported

    @KristjanByfield @bt_uk Word of advice, never mention them (bravo tango) on social media in a negative way. Don't ask why just don't

  • iD_Mobile_UK iD Mobile (@iD_Mobile_UK) reported

    @FrancineStarkey @bt_uk We're working on it, Francine! Many of our customers are now reporting that their service is returning, so hopefully it's not too long before yours does, too. - Rory

  • modernbeauty_ 『abnormalbeauty』 (@modernbeauty_) reported

    @bt_uk Line down, AGAIN.

  • easley91 Easley91 (@easley91) reported

    @bt_uk just confirm the outage in Crawley, please. We all know it, but if you could get on to fixing it, well that would be swell. Cheers.

  • FrancineStarkey Francine Starkey (@FrancineStarkey) reported

    @iD_Mobile_UK Here’s me thinking it was something to do with my iPhone. Please fix ASAP. I’m not at home so no Wifi. Thank god im a @bt_uk customer and can use BT-FON in the mean time.

  • JohnTho42150663 John Thompson (@JohnTho42150663) reported

    Thank god im a @bt_uk costumer, this @ThreeUKSupport outage is a pain in my job, good job I’ve got bt fon to log into 😃

  • MyFirstFriendsN My First Friends (@MyFirstFriendsN) reported

    Can @bt_uk kindly stop ringing us we dont owe you any money we have rectified it and have made a complaint. It was an old account from an ex manager that left in 2013. It would’ve thought this would’ve been rectified then. We are now with @VodafoneUK who provide a better service