BT (British Telecom)

BT (British Telecom) Outage Report in Dorking, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dorking, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dorking, Surrey, England 02/21/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dorking, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Guildford, Coulsdon, Crawley, Croydon, Mitcham, Thornton Heath, Redhill, Woking, Banstead, Caterham, Ashtead, Leatherhead, Thames Ditton and Epsom.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon E-mail
United KingdomLondon E-mail
United KingdomGuildford Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • Jonny93715061 Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • carlozoccali Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • Kev_McLoughlin Kevin McLoughlin (@Kev_McLoughlin) reported from West Molesey, England

    I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

  • _becki_d 🤫 (@_becki_d) reported from Croydon, England

    @bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BennyBoy246 Paul Bentley (@BennyBoy246) reported

    Credit where credit is due absolutely brilliant service from the twitter helpline staff @bt_uk Extremely helpful and knowledgeable and extremely efficient. Captain Kirk couldn't have got the router to me any quicker! Also a shout out to @RoyalMail as they helped too with delivery

  • AaronReynoldsUK Aaron 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 (@AaronReynoldsUK) reported

    @btsport FAO website team. The monthly pass sign-up fails on step 4 when loading the payment service. Page just says "Sorry, this service is unavailable." Under-the-hood there's a few errors including CORS and jQuery.

  • CllrMeg CllrMegCrosby (@CllrMeg) reported

    @bt_uk Your engineer is sending my official council work multiple phone texts about broadband. I have no idea why. Not in your network. Don’t use your services. I’m guessing someone has made an error and your poor customer isn’t getting their appointment

  • OhhSimify Zireael (@OhhSimify) reported

    @smooyacs @virginmedia @bt_uk You're gonna get no help from virgin bro, been with them 5-6 years and never once have they helped with anything, you're legit better off switching to another ISP, especially if you're up north like I am

  • Lfckevom Kev ⚓️ (@Lfckevom) reported

    @bt_uk u came to fit broadband then your cause damaged to my property and you don’t even have the manners to respond to the complaint form. If it rains bad and water leaks into my property you will be facing a massive claim.😡

  • AnnieCaird Annie Caird 🌻 (@AnnieCaird) reported

    I am v V disappointed in @VirginMedia. I only got this contract in early February but if I could cancel it today and return to @bt_uk I most definitely would! Why did I change in the first place? Renewal price & Virgin's apparently better reputation that in

  • TrikkyDikky99 Richard Whitehouse he/him 🇺🇦 (@TrikkyDikky99) reported

    @rmperry1978 @bt_uk But I can get a new customer deal

  • Dmitrij17983550 Dimitri (@Dmitrij17983550) reported

    @smooyacs @virginmedia @bt_uk I’m sorry to hear that, have you tried calling our customer support line? Please check if your wife cable is plugged in !

  • sonya1963 Sonya Music Fan (@sonya1963) reported

    @bt_uk What's happening in Galashiels, NO INTERNET since lunch time , what's being done to fix it ?

  • reddevilste69 Reddevilste69 (@reddevilste69) reported

    @SkyHelpTeam 2/2 how do I put a complaint in? Loyalty? VIP customer? Helpful? I believe @bt_uk know how to treat disabled and deceased loved ones family highly recommended apparently, for the sake of £11 youve lost a £100 paying customer, increase of 123pa has lost you £1200 pa. Customer.