BT (British Telecom)

BT (British Telecom) Outage Report in Dorking, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dorking, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dorking, Surrey, England 03/13/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dorking, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Crawley, Sutton, Horsham, Godalming, Thornton Heath, Wallington, Guildford, Coulsdon, Mitcham, Redhill, Woking, Banstead and Caterham.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCroydon Wi-fi
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • JIGGYJAMMER JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • Jaklloyd 𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Croydon, England

    Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

  • RednWhiteJames GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England

    @bt_uk I am livid. Absolutely Livid with your service right now

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • glenoglaza1 Glen Oglaza (@glenoglaza1) reported from Croydon, England

    What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DuweeDavisII Matthew Dave (@DuweeDavisII) reported

    @bt_uk I've sent a DM, but I'll be honest, given the current nothingness BT customer service seems to provide, I'm not expecting miracles. It seems the entire process is hamstrung by the monopolists at OpenReach.

  • DaleAitkenhead Dale Aitkenhead (@DaleAitkenhead) reported

    @bt_uk They rang (Aiden) they can’t fix the fault and advise I have to have a new number !! I’ve had the same number for 11 years & all my service providers have it as well as parents. It’s ludicrous tbh …. So much updating to do and we’re bound to forget someone.

  • VfxZeal vfx.zeal (@VfxZeal) reported

    @bt_uk i have had the same issue in August with my router flashing purple. And now again, 4th October, again even with the replacement router it has started to flash purple again? What is this? I’ve contacted the technical support team, they said an engineer was meant to get it

  • DuweeDavisII Matthew Dave (@DuweeDavisII) reported

    @bt_uk If I were a conspiratorial man, I'd say this was a deliberate ploy to prevent escalation: Give me a couple token days of internet, PROVING you can just turn it on, making me drop the complaint, then go right back to doing what BT does best: Not provide service.

  • palmersears Steven Ansty (@palmersears) reported

    @bt_uk I've moved house today and was assured our broadband would switch over with us by 9pm, all I needed to dp was plug my router in at my new house. Sadly it's still not working yet, can you check and see what's wrong?

  • whyteuk andy whyte 🏎 (@whyteuk) reported

    @bt_uk nope. never have.

  • sarahhargmoss Sarah Moss (@sarahhargmoss) reported

    @btsport Watching the Jays game and the audio is all over the place - not synced to the action. Lagging behind but sometimes ahead! Can we also have the strike box back plz? Fix please!

  • itsjosephguise Joseph (@itsjosephguise) reported

    @ManUnitedZone_ @btsport He’s great. He just has stretches sometimes where it looks like he couldn’t give a ****

  • stuwebb72 stuart webb (@stuwebb72) reported

    @btbusinesscare No. I’m one of his regulars who was worried he had to keep telling people cash only and losing business. I helped him talk to your support team, who offered the £50 for him to buy a mobile dongle himself

  • HeatherHull2u Heather Hull 🇺🇦 (@HeatherHull2u) reported

    @bt_uk we have been waiting since 29 Sep for you to connect our broadband. Today we waited in for 5 hours for an engineer to visit - a no show. Shocking lack of customer service, yet you continue to take our money for a non-existent service. #ripoffBritain