BT (British Telecom)

BT (British Telecom) Outage Report in Dorking, Surrey, England

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The latest reports from users having issues in Dorking come from postal codes RH4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dorking, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dorking, Surrey, England 03/30/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dorking, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Mitcham, London, Sutton, Croydon, Dorking, Carshalton, Guildford, Crawley, Purley, Chertsey, Redhill, Horsham, Godalming, Thornton Heath and Wallington.

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City Problem Type Report Time
United KingdomMitcham Wi-fi
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SoSallyHome sally-in-the-shire (@SoSallyHome) reported

    @StewartBryant @bt_uk Yep. Spoken to another BT customer advisor today. I’ve been mis sold and they are back tracking. @Ofcom is my next port of call

  • jameswa07143772 james warren (@jameswa07143772) reported

    @bt_uk Haha help. Over 3 weeks later. Glad YOUR BUSINESS is doing so well that you can disregard your customers.mine is suffering because of your incompetence. Told the same script. Over and over. Useless callcenters. BRITISHtelecom my foot.

  • Neil_Kennedy_2 Neil Kennedy (@Neil_Kennedy_2) reported

    @bt_uk Love the way you are trying to mislead anyone reading this thread. I told you at the start what my deal was, £600 more expensive than that of a new customer. Where has honesty and integrity gone?

  • lucknowshanks Phil Stone (@lucknowshanks) reported

    @bt_uk You need to contact us asap. Charging a deceased pensioner customer over £500 and cut off their line. Brilliant. Best get in touch to sort or we trot off to ofcom! Contact me so can send details please!

  • hoof79 stacey kenyon (@hoof79) reported

    @bt_uk Hi, we are due to switch to you on Monday 6th, our current internet is shockingly bad (2 mbps bad) if I connect your router early and the hybrid connect will the hybrid connect work? It's got to be better than what we've got now. Thanks

  • hairy46chad Nick Bland (@hairy46chad) reported

    @bt_uk hi, I am thinking of becoming a customer again for MotoGP. Will all sessions including practice etc be available to watch as catch up? When I was a customer previously, I can only really remember races on demand? Thanks

  • PrincessChloeBe Chloe Berry (@PrincessChloeBe) reported

    @bt_uk Internet is going off every night for no reason and has been for weeks. Can’t check the service on your site without a landline number which we don’t have and your portal doesn’t work so we can’t check a bill for it. You need to allow service checks by postcode! Piss take

  • daymond_S97 Hornet (@daymond_S97) reported

    Big shout out to @bt_uk for charging us £40 extra for a tv box that has never been despatched from them 👍🏻 after it took them a month to figure out which box to “send” because they don’t know their own products

  • AlexJJ ⚡️AlexJJ (@AlexJJ) reported

    Lived in London 10 years never had a problem with @bt_uk Moved got @SkyUK literally useless **** internet goes down constantly.

  • AndyHopwood6 Andy Hopwood (@AndyHopwood6) reported

    @bt_uk It seemed a bit like a scam because his first line of sales pitch was to complain about BT for not sending out letters, he then wanted my the etc so he could send the complaint to the right department at BT. Obviously I didn't give him details and he left.