BT (British Telecom) Outage Report in Dorking, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Dorking come from postal codes RH4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Dorking, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Dorking, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Mitcham, Croydon, Purley, Walton-on-Thames, Horsham, Banstead, Thornton Heath, Dorking, Chertsey, Godalming, Cranleigh, Sutton, Guildford and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
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| London |
Internet | |
| London |
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| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Dorking, England
Latest outage, problems and issue reports in Dorking and nearby locations:
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area
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Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Liam Green
(@LiamGreen2005) reported
from
Crawley, England
Those commentators were ******* awful @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Callum S 🇺🇦
(@SimpGanassi) reported
@sirsfurther @bt_uk @philipjcowley As if living next door to Hyacinth wasn’t bad enough
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SteveO...
(@SteveOverall) reported
@bt_uk I’ve had no broadband since ~10:00 this morning (Worcester, WR2 5). Any info on the outage and when it’s likely to be fixed?
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Hannah Beck
(@PoppyRae_Beck) reported
@IanTaylorAlmond @bt_uk @haven Oh my gosh yes! We found drugs tucked down the back of our sofa and Haven’s front office staff were nothing but rude and dismissive! We’ve still not heard back from various emails and phonecalls regarding this. Good luck to you in having your matter taken seriously.
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Kiddo LFC
(@kiddo326) reported
@themichaelowen @ChampionsLeague @btsport Do you think we might get an acknowledgement from BT about their live poor reporting about the events unfolding outside the ground last year 🤔
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Bonnie Newman
(@screenb303) reported
@bt_uk why is my internet dropping at least 3 times a day? This has been going on for more than 5 weeks now. This is really poor service #ofcom #badcustomerservice @Ofcom @WhichUK
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Dame Luna
(@MoonCow77) reported
@teabreak71 @bt_uk It's been nearly 24 hours now that it's been down, how long does it take!? You'll be quick enough to take the money out of my bank quick enough tomorrow though won't you!!
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BeckeRs 🐝
(@beckers1000) reported
@bt_uk I have a problem with my land line, done your self check procedure and you confirmed that there is a fault. I check the status of the fault and it says slow broadband not land line! You said you need to send an engineer but the next available date is 5th September!
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Dame Luna
(@MoonCow77) reported
@teabreak71 @bt_uk It's been nearly 24 hours now that it's been down, how long does it take!? You'll take the money out of my bank quick enough though won't you.
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Guy Rodwell
(@guyrodwell_) reported
The best internet speed we can get at our property is 30mbps, and it doesn't have the bandwidth to support 2 people trying to work from home. I've already reset our @bt_uk router 8 times today and it still won't provide a stable connection 😮💨
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Anonymous Bloke
(@Watforddogs) reported
@bt_uk Hi Lizzie - well yes - sort of! Would you believe I had 3 texts telling me that X was coming - 2 of them after the issue was fixed! The left hand appears not to know what the right is doing. I then had to spend £200 getting a local aerial co to help me because "by won't touch it"