BT (British Telecom)

BT (British Telecom) Outage Report in Dorking, Surrey, England

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The latest reports from users having issues in Dorking come from postal codes RH4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dorking, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dorking, Surrey, England 12/17/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dorking, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Dorking, Walton-on-Thames, Godalming, Crawley, Chertsey, Banstead, Purley, Woking, Guildford, Warlingham, Mitcham, Cranleigh and Horsham.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • palmerova88 Alan Palmer (@palmerova88) reported from Salfords, England

    @chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • B0BF0551l BobFossil (@B0BF0551l) reported

    @bt_uk moved my mother over to your social tariff and as obligated she has returned her Wi-Fi disk as whole home Wi-Fi is not included. Can you STOP threatening to charge her £30 as you have not received the Wi-Fi disk? She sent it back ages ago… your chaos is not her problem…

  • essexRach Rach (@essexRach) reported

    @bt_uk I am totally disgusted with how BT can treat customers, 4 failed appointments. Appointments booked by them! No notifications to say they cannot be bothered to turn up. How dare they have British in their company name when they treat customers like this!

  • xCountMeInx xwoodbinex (@xCountMeInx) reported

    @Pixie1969 @bt_uk I'm not in your area but ours keeps going down, connecting, doing down, connecting. We're Hereford. HR3

  • TheReal_Marc Marc (@TheReal_Marc) reported

    @bt_uk what a complete joke, switched to you waited 3 weeks for install, engineer does not show and now you said I will get a “rushed” install in 2 weeks! This will be the first time I cancel a service that never even got installed! Appalling

  • Clear_Capture NealR (@Clear_Capture) reported

    @bt_uk who can I contact at BT OpenReach to escalate my fttp issue? I've got a new build property, and I'm the only address that cannot request an fttp service. It's been 2 weeks already...

  • JaniceL17880514 Janice Lucas (@JaniceL17880514) reported

    @bt_uk why is it every time I contact BT with a small issue I end up with a bigger issue? Thanks BT for leaving me without a mobile phone signal. Due to RM strike it could be next week before it’s resolved It has been investigated but it should never have happened.

  • chargrob Charlotte GrobienOBE (@chargrob) reported

    Am furious with the way BT are treating me as a business customer. They cut off my home line 3 WEEKS ago and no one will fix it. I listen to daily update "lies" and they do nothing. Appalling service,am at my wits end here with them @btcomplainer @btcomplaints @btbusinesscare

  • KazzaGrims K Grimsley (@KazzaGrims) reported

    @OpenreachHelp But you own the lines and I’m the customer @bt_uk are the useless middle man because 4 weeks and nothing has been done. Do you think this is acceptable???

  • ZoeLoughran zoë loughran. (@ZoeLoughran) reported

    Anyone know the best way to get in touch with @bt_uk regarding a fallen line?My Granny, who’s 94 & solely relies on her phone, has been left without it now for a few days with no sign of any engineers coming to fix it. She’s becoming quite distressed over the whole thing. #bthelp

  • DanWorth Dan Worth (@DanWorth) reported

    Crazy there is no simple way to check any broadband issues in your area with @bt_uk unless you input your landline number. It’s not 1995.