BT (British Telecom) Outage Report in Dorking, Surrey, England
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The latest reports from users having issues in Dorking come from postal codes RH4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Dorking, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Dorking, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Crawley, Woking, Walton-on-Thames, Sutton, Godalming, Tadworth, Caterham, Reigate, Guildford, Thames Ditton, Redhill, Leatherhead and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Dorking, England
Latest outage, problems and issue reports in Dorking and nearby locations:
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
@LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Kevin84
(@turvey84) reported
from
Crawley, England
@lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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David Venters
(@VentersGaming) reported
from
Croydon, England
really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
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AdamCpfc180🎯🦅
(@AdamCpfc180) reported
from
Whyteleafe, England
@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rachael Eglington
(@r4chegl) reported
@bt_uk It's OK, I have raised it with ofcom. You won't be able to fix it and I'll have false promises of call backs and more days off work to wait for engineers. I just wanted to let people know what terrible customer service we've had
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Julian Thomas
(@mrjrthomas) reported
@bt_uk I've DMd all the details, but since he's my Mother's elderly neighbour, I can't get him alongside my phone. Hopefully, with the details, sometime can help him afford his heating bills instead of £87 for 12 calls a quarter.
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Hayley Currie
(@Comet69) reported
@bt_uk So we pay all this money per month yet the internet is not working....... AGAIN! I have tried turning on and off etc yet still just a solid orange light and no connection!
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Daniel M
(@Dmitrovic92) reported
@bt_uk I’m a colleague and I’m having issues with an order that looks to have not been processed correctly. Sadly I keep waiting 30 minutes to be put through a vacant ‘help’ line with no sound, just the odd shuffling - can someone help?
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Sandra🌸
(@Sandii_12) reported
@bt_uk something is up with your internet, this the 3rd day with awful connection
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I, daveinrusholme
(@daveinrusholme) reported
Email from @btsport Can Fury retire undefeated it says. I mean, who gives a ****? Seems like boxing, pay-to-view nonsense is a last desperate throw of the dice.
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Dr Janine Simpson
(@wee_ja9) reported
After we initiated contact with @bt_uk we discovered the complaint had been closed ? Despite being a priority client since January& highlighting this again on Twitter they have only just flagged them on the system. Been told to wait for an update on Monday!Still no safety plan 😢
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ThEUnReaLWuN
(@ThEUnReaLWuN) reported
DO NOT get broadband from @bt_uk only had it for 3 months and it has already gone up by £5 from £30 a month to £35 switching to @SkyUK as was with them 3 years and price NEVER rose once!!
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Joel
(@Joel44984758) reported
from
Aston cum Aughton, England
Can you get fu fiber install to your properties Mush would it cost ? @TalkTalk @CityFibre @bt_uk If can help me out would be great Have signed up for this fiber come around Ware I live
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themaster
(@themaster727) reported
@btbusinesscare Trying to test a game streaming as part of our business however streaming a game even at 720p stutters and freezes' 35mb should be sufficient for 4k and our speed is 60mbps on average so speed isn't the issue - how can we improve the latency and routing?