BT (British Telecom)

BT (British Telecom) Outage Report in Wallington, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Wallington come from postal codes SM6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wallington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wallington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wallington, Greater London, England 01/20/2026 14:00

January 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wallington, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Croydon, Tadworth, Southall, Poplar, Hammersmith, Hounslow, Orpington, Caterham, Reigate, Greater London, Thames Ditton, Redhill and Leatherhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomCity of London Phone
United KingdomLondon Wi-fi
United KingdomCity of London Wi-fi
United KingdomCroydon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wallington, England

Latest outage, problems and issue reports in Wallington and nearby locations:

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • _Oak01 Oak 🌳 (@_Oak01) reported from Paddington, England

    @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • edwardwoodhouse Ed Woodhouse (@edwardwoodhouse) reported from Bromley, England

    BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • Jonny93715061 Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TomBoyNI  🏍TomBoyNI™ 🏍  💙 🚫🦠🚫 (@TomBoyNI) reported

    @bt_uk I think it is a smart hub. And I understand the screen shot is from a Wi-fi device. TBF I imagine most people use Wi-fi & generally speaking my Wi-fi connection is in the mid to high 30s. Recently though it and the wired connections I do have have been slow or failing completely

  • LeonRenilson Leon Renilson (@LeonRenilson) reported

    @btbusinesscare When my install is finally done will BT be using the same terms of engagment for me paying my bills as they have for my installation i.e. three months of excuses with no propect of resolution?...thought not

  • Jake__Finch Jake Finch (@Jake__Finch) reported

    @bt_uk I was just saying hi to garry my bad

  • KyLeeOnPC kyle (@KyLeeOnPC) reported

    @bt_uk There's no point Karen, I'm tired of discussing broadband issues with people that have no idea

  • Ben_Harris91 Ben Harris (@Ben_Harris91) reported

    @bt_uk @OpenreachHelp I am fed up of chasing and ringing people at BT who do not know their arse from their elbow. How it has taken 8 weeks to repair an external line fault is baffling. I have now escalated the complaint with Ombudsman Services to seek extra compensation.

  • THemingford Thomas H. (@THemingford) reported

    @bt_uk I don't. But I am appalled at how your customer service team have treated a vulnerable customer and carer recently.

  • KarlAirey Karl Airey (@KarlAirey) reported

    @bt_uk day two of my internet still not being activated despite multiple promises. Absolutely disgusting customer service in an age when people work from home!

  • LeanneRob79 Leanne Robertson (@LeanneRob79) reported

    @bt_uk how do I know its a genuine call from BT? Just had a call on mobile from a +44 0208 number as we had lodged a complaint 15 minutes earlier and my instincts thought it was a scam. Sounded like a noisy call centre 😳😡

  • OST_R6 OST | Alex (@OST_R6) reported

    @bt_uk how do I raise a broadband related complaint please? I don’t want a customer service advisor asking me about my issue, just straight to complaints please.

  • notyacoubasylla Not Yacouba Sylla (@notyacoubasylla) reported

    @btsport I get your sentiment, but this graphic can be misconstrued to paint the Hungarian players in a bad light. The 4-0 scoreline you used could be seen as a portrayal of their players being full of hatred, when, in fact, it’s some of their fans instead.