BT (British Telecom) Outage Report in Wallington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Wallington come from postal codes SM6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wallington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wallington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Wallington, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Dorking, Bromley, City of Westminster, Greenford, Croydon, Southwark, Orpington, Hounslow, City of London, Wallington, Islington, Brentford, Hammersmith and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Dorking |
Internet | |
| Bromley |
Internet | |
| London |
Wi-fi | |
| City of Westminster |
Wi-fi | |
| Greenford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Wallington, England
Latest outage, problems and issue reports in Wallington and nearby locations:
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Grainger Gibbs
(@GraingerGibbs) reported
@bt_uk broadband has been down for over 24h and engineer not booked until 28th. What are my options for wifi during this time?
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Bill Kilvington 💙 FCODP, FRCA
(@BillKilvington) reported
@23Daves @GeorgeMonbiot @bt_uk At least Virgin have good support via the community support site. The Virgin staff on there are very helpful
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Big Gaz
(@denbanker) reported
@bt_uk Also had an email advising you have closed my complaint ref VOL013-727275237190. Why? I still have a valid complaint My internet is still not working. I can’t use Netflix, etc and at this rate this will be over Xmas. You enjoy yours. Ta
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ashley sutton
(@ashsutt86) reported
@bt_uk Second appointment where a engineer hasn't bothered to turn up,been waiting for internet installation since 28th October...they can't do nothing till the 10th Jan.... absolutely terrible service from your selves....2 days off work wasted.
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kermooni
(@BHakiman) reported
@GeorgeMonbiot @bt_uk They must be the worst van drivers on the roads too!
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Jasmina
(@Jazifer) reported
@bt_uk How can I find out if I have a genuine but mistaken letter sent from you demanding money, or if it's a scam? It's addressed to someone who has never lived here and certainly not our account. For some reason it looks like a good fake.
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Shelene 'shood'
(@shelenexx) reported
@BTCare hi, can you have broadband only & no phone line? I have no phone plugged in, we never use the landline so we don’t need it.
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Mrs Lioness
(@LionessPlanet) reported
Well further to my whinge yesterday about the phone issues for my 96yr old uncle, the fantastic staff of @BTCare have not only got on top of the problem but it was fixed today. Highly recommend this service to anyone needing help.
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Sarah Hill
(@WhimsyWood) reported
@MarcAllera @bt_uk @EE Moved from EE broadband to EE4G, soon lost speed to sub 1MB. Mast problem. Initially told 5 days to fix, now indefinite!? We both work from home so businesses impacted. Elderly parents & 3 children at home with no TV/internet over Xmas. Very disappointed
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@K333
(@PompeyDetroit) reported
@bt_uk That's say there's in issue all across south Hampshire... but no mention on your site or that is getting sorted