BT (British Telecom)

BT (British Telecom) Outage Report in Wallington, Greater London, England

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The latest reports from users having issues in Wallington come from postal codes SM6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wallington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wallington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wallington, Greater London, England 01/13/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wallington, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of Westminster, Greenford, Croydon, Southwark, Orpington, Hounslow, City of London, Wallington, Islington, Brentford, Hammersmith, Paddington, Redhill and Greater London.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCity of Westminster Wi-fi
United KingdomGreenford Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Wallington, England

Latest outage, problems and issue reports in Wallington and nearby locations:

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • KristinaWallen Kristina Wallen (@KristinaWallen) reported from Richmond, England

    @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

  • anton_georgiou Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, England

    My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

  • millykr Milly Kenny-Ryder (@millykr) reported from Merton, England

    @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • JIGGYJAMMER JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

  • RednWhiteJames GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England

    @bt_uk I am livid. Absolutely Livid with your service right now

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • londonsnewbie Livvy (@londonsnewbie) reported from Hounslow, England

    @btbusinesscare been asked to dm you with my account number, regarding an issue- please help

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SCubair Steaphan Cùbair (@SCubair) reported

    @bt_uk broadband completely down since 12.20am. LIS red light on Openreach box. Disconnection of the box and hub doesn't solve problem.

  • saifurv Saif (@saifurv) reported

    Is anyone else having issues with BT Broadband? My fibre suddenly stopped working, with a red light on my ont box @bt_uk

  • BarclayInterior Sarah Barclay (@BarclayInterior) reported

    @bt_uk 7 hours of phone calls and 3 weeks later we are no further forward. Inept advice & rude staff doesn’t help the situation. This seems to be the only street in Edinburgh where only bt can be used! How unlucky are we?! 😱😪

  • Hugopdavies Hugo Davies (@Hugopdavies) reported

    @bt_uk @_Voxsai Come on Sian there is clearly a bigger issue here 🫢🫣

  • WikiNorn GreenReaper (@WikiNorn) reported

    @Foonerisms @bt_uk I got this from the troubleshooter: We'll need to send an engineer to fix the issue which is outside your home. We'll get things sorted. You don't need to do anything. Estimated fix time: 28 September 2022 at 6pm". But also...

  • Siobhan3Leigh Siobhan3Leigh🌹 (@Siobhan3Leigh) reported

    Changing from @bt_uk they’ve left me without internet for days, meaning I’ve been unable to work. I phoned them to open a complaint, they promised to call me back, never bothered, then emailed me saying they’ve closed my complaint?? ******* joke honestly! 🤬

  • sgtvickie vickie (@sgtvickie) reported

    @WikiNorn @bt_uk @Foonerisms Thanks, tried that link and it says ‘sorry we couldn’t find your account’ wtf

  • cfsregnar regnar (@cfsregnar) reported

    @bt_uk Internet down ? Los light has went red. Ka3

  • Hugopdavies Hugo Davies (@Hugopdavies) reported

    @bt_uk @bobfarrell Come on Sian there is clearly a bigger issue here 🫢🫣

  • dimples81 lianne rees (@dimples81) reported

    @bt_uk no broadband ne24 area? Just a flashing purple light.... any idea how long to fix as I see I'm not the only one