BT (British Telecom) Outage Report in Eltham, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Eltham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Eltham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Paddington, Hackney, Southwark, Bexleyheath, Waltham Forest, City of Westminster, Harringay, Wandsworth, Hampstead, Camden Town, Kensington, Sutton and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Croydon |
Internet | |
| London |
Internet | |
| Paddington |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Eltham, England
Latest outage, problems and issue reports in Eltham and nearby locations:
-
George Mann
(@sgfmann) reported
from
Ilford, England
@bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.
-
Sam Luis Verissimo
(@SamVerissimo) reported
from
Lambeth, England
@bt_uk is there a outage in se5 internet and landline not working?
-
Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
-
Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures
-
Christiana Petrou
(@chrissiemoux) reported
from
Romford, England
@bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!
-
Martin
(@martin466004) reported
from
Bromley, England
@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
-
Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
-
George Mann
(@sgfmann) reported
from
Ilford, England
@bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.
-
Teena Antoniou
(@teenaantoniou) reported
from
Walthamstow, England
.@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!
-
Mark Perry
(@longfella31) reported
from
Romford, England
@btsport how does having the 4th & 5th round draw on the same night help fixture congestion?
-
Lynn MT
(@Team_M_T) reported
from
Tottenham, England
@bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family
-
Bill / 葛威
(@BillGlover) reported
from
Camden Town, England
@bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?
-
Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies
-
S.A
(@ShadaBhaiShahed) reported
from
Stratford, England
@bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.
-
kanish official
(@kanishofficial) reported
from
Camberwell, England
@bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡
-
Sam Ó hAtháirne
(@OhAthairne) reported
from
Islington, England
Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe
-
A.R
(@A71KUR) reported
from
Stratford, England
@btsport that’s bs, terrible decision.
-
jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider
-
Sean Kerrigan
(@seankerrigan) reported
from
Ilford, England
@norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless
-
Graham Allen
(@original_addick) reported
from
South Darenth, England
Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Sion Williams
(@DarthSionno) reported
@bt_uk I waited 6weeks for fiber install only to be called at 3:50pm to be told you need to cancel because you can't climb a ladder in the dark. My slot was 1-6pm in December? 🤔 shocking service
-
Heidi
(@vegas1973) reported
@bt_uk HORRIFIC service from your team today - truly terrible. Who can I speak to please? 😡
-
TC
(@tkec67) reported
@bt_uk Been there done that. Not good enough and bill going up in price without notice. Sham service
-
Chris
(@shepardsdie) reported
@DivinasRedWig @bt_uk @btshopuk Sucks that your unit was defective, but thats completely out of BT's control. Unfortunately i doubt they have the stock to replace your console as it would mean cancelling someone else's, this is why they've refunded you. Try contacting sony directly, its their mistake, not BT.
-
HealthcareScience
(@RoyalFreeHCS) reported
@cayfor @BBCTwo I've got no internet at home and @bt_uk are taking forever to fix, so sadly I'll still be on site catching up on the things I'd intended to do from home over the weekend. Keep it up though! I'll keep my eyes peeled for RTs!
-
Lindsay Baumeister
(@linsbaumeister) reported
@bt_uk It doesn’t matter who calls back if they are as clueless as the others we have spoken to. Told us no ticket raised for the civil work. Luckily @Ofcom were really helpful with advice of our rights. I look forward to the complaint hitting 8 weeks unresolved so I can progress
-
PatsyT
(@PatsyT31) reported
from
Fenay Bridge, England
@bt_uk We decided try BT for our TV and WIFI after shocking service with Virgin. 3 weeks after our install date we still have neither. 3/4 phone calls per week to your CS dept. on hold for 50 minutes each time.
-
sambeau
(@sambeaujones) reported
@MartinSLewis @itvMLshow Should I pay a bill and then escalate it to the ombudsman or do I have to hold off (and risk credit blacklisting) while the ombudsman looks at the complaint? Most companies seem to force you into the latter. This is a real dilemma for me as @bt_uk are making me do it today
-
Michael Cranston
(@Michaelcranston) reported
@bt_uk Oh the irony @bt_uk for a service provider where you deliver us < 0.5 Mbps broadband. 4G is quicker! 😳
-
Kevin Smith
(@kevpsmith) reported
@bt_uk Hi, my contract is soon to expire, but if I am reading correctly you are offering me prices more expensive than a new customer. How can I best speak to someone about this ? Thanks