BT (British Telecom)

BT (British Telecom) Outage Report in Eltham, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Eltham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Eltham, Greater London, England 05/13/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Eltham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Tower Hamlets, Islington, City of Westminster, East Ham, Lewisham, Bermondsey, Hackney, Harringay, Paddington, Croydon, Hendon, Leyton and Beckenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomTower Hamlets Total Blackout
United KingdomTower Hamlets Internet
United KingdomSouthwark E-mail
United KingdomIslington Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Eltham, England

Latest outage, problems and issue reports in Eltham and nearby locations:

  • TheStarPA The Star PA (@TheStarPA) reported from Poplar, England

    @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • Starfox118 Vaughn Highfield (@Starfox118) reported from Tottenham, England

    Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • GoldenGoonerlg V8 Gooner (@GoldenGoonerlg) reported from Ilford, England

    @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • Nicola1117 nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Danjm1987 🏴󠁧󠁢󠁳󠁣󠁴󠁿Danny🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Danjm1987) reported

    @bt_uk issues in eastend of Glasgow. Net not working. Website says no issues even though 100s of people are having issues with it 👍

  • Hudson61600379 Hudson (@Hudson61600379) reported

    @bt_uk is bt Mail down this morning?

  • IvoSidric SidricIvo (@IvoSidric) reported

    @bt_uk So this pretty much concludes the shrugged shoulders / finger pointing / brick wall response. And all what I was looking for is a date to expect some action on a fix for a service which has already been broken for over 7 days and affecting a large number of home owners.

  • pawncrackers Liana Scientia (@pawncrackers) reported

    @bt_uk I have been having very very bad Internet issues today. 12-13 drops. Been offline for over 45 mins. BH1 area. Line rented via @SkyHelpTeam. Please help.

  • lynnecha Lynne Charlesworth (@lynnecha) reported

    @bt_uk @MoneyTelegraph I have an unresolved issue with porting my number. Four months and still fighting, no one rings me back. Hours on phone. Many 3hr+ calls. No one at BT will take responsibility. How can I resolve this?

  • deniselesleyeco Denise Lesley (@deniselesleyeco) reported

    @btbusinesscare We still don’t have an incoming call service what on earth are you doing to resolve this?????? Had a couple of “courtesy calls” today but STILL NO RESOLUTION!!!

  • IvoSidric SidricIvo (@IvoSidric) reported

    @bt_uk This number was a waste of time. I got a voice message saying I need to send a message and give my landline number. I DON'T HAVE A LANDLINE NUMBER. Fibre now down for 7 days. You are taking the definition of CBA to whole new levels.

  • SeballosTV Mel (@SeballosTV) reported

    It seems pathetic, it’s just talking about a game but YouTube’s had such a huge impact on me. Never did i think this would give me platforms like BTSport & BBC News to campaign against things i really care about. For the first time in my life i can really say im proud of myself

  • thatgraygray Graham (@thatgraygray) reported

    @bt_uk any way that your customer services can actually answer the calls? 17 minutes on hold with no acknowledgement

  • NMurphy711 nigel murphy (@NMurphy711) reported

    @bt_uk Hi BT, received a message yesterday saying my service was going Digital but this morning my broadband still isn’t working ( help ) please post code is CB41YZ