BT (British Telecom)

BT (British Telecom) Outage Report in Eltham, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Eltham come from postal codes SE9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Eltham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Eltham, Greater London, England 04/23/2025 03:05

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Eltham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Islington, Leyton, Finchley, Croydon, Bermondsey, Holborn, Fulham, Tower Hamlets, Carshalton, London, Southwark, Catford, Tottenham, Streatham and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Internet
United KingdomLeyton Internet
United KingdomFinchley Internet
United KingdomCroydon Internet
United KingdomBermondsey Wi-fi
United KingdomHolborn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Eltham, England

Latest outage, problems and issue reports in Eltham and nearby locations:

  • Trizz_7 TQ (@Trizz_7) reported from Hackney, England

    @btsport fix your ******* app, always telling me I’m not in the UK when I clearly am

  • excellenceinLDN Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England

    @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

  • DaveB_mcfc DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk

  • alanburkittgray Alan Burkitt-Gray (@alanburkittgray) reported from London, England

    @bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her

  • Mutsa8 Mutsa Magadah 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇿🇼🇧🇷 (@Mutsa8) reported from Camden Town, England

    @StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks

  • skyebnic Skye Nicolson (@skyebnic) reported from Addington, England

    Kicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈

  • puntofisso Giuseppe Sollazzo (@puntofisso) reported from Tottenham, England

    @bt_uk Done, let me know what the next steps are. We have no alternative connection as we live in an area with weak mobile signal and can't work with it.

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

  • JanetEBaldwin Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England

    @fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.

  • shade306 Daniel Shade (@shade306) reported from Bromley, England

    Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

  • DaveB_mcfc DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    @bt_uk Despite being told at 1pm that problem is sorted, broadband goes down again at 8pm. Text service says incoming line is fine so it must be our router, but your online fault checker says there is still a problem. Told to ring back tomorrow at 8am. Not good enuf, sort it out !!!

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Croydon, England

    I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

  • kylepont KP 🇺🇸 (@kylepont) reported from Ilford, England

    Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk any news on when the Brixton BT outage is going to be dealt with?

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Welshdellb0y Michael (@Welshdellb0y) reported

    @kestermann @bt_uk @MarcAllera Great but their repair times terrible been waiting for them to repair external fault missed doctors call regarding covid vaccine I told the customers complaints this also saying was disabled needed it repaired urgently His voice changed and said it was not his problem my health🤬

  • malachyrua Mal (@malachyrua) reported

    @bt_uk Hi there! So the hub has just turned blue and appears to be working? Which I thrilled about but obviously a fault/complaint was raised...could I drop that? Please.

  • _nativerez Jamie Wallace (@_nativerez) reported

    @bt_uk Ah apologies, yes I see now, you are basically providing the mesh network through the discs.

  • kouichidavies hywel davies (@kouichidavies) reported

    @bt_uk Thanks but this sums up my main complaint with BT: no joined-up thinking. A "telecommunications" giant that doesn't communicate between departments and whose online platform/ social media presence finds a million ways to show you this rather than provide answers.

  • Halfunconscious Jennifer Clare Allen (@Halfunconscious) reported

    @bt_uk Hi team, I am moving home, to somewhere with internet, why are you the only company where I cant cancel online and now spending money trying to call, to then cancel...no doubt have to give you three years notice and more of my money after ten years.

  • Crossy64 Robin Cross (@Crossy64) reported

    @btsport please get rid of the terrible adverts you are currently running!

  • Lukemmmmmm Luke Moran (@Lukemmmmmm) reported

    @bt_uk I’ve done all this!!! I’ve had 2 engineers out but still poor WiFi

  • Niceandforks Nick Constantine (@Niceandforks) reported

    @bt_uk why am i unable to find an account for BT sport when i try and login when it is paid for?

  • MstrTakeaway MstrTakeAway But More Mysterious 👻🕵️ (@MstrTakeaway) reported

    What’s the best Internet to have at the minute?! Sick and tired of @EE & @bt_uk WiFi dropping out and having ridiculous ping and speed issues🤬🤬🤬

  • CarolBN10 Carol Wizbit (@CarolBN10) reported

    @BTCare my parents broadband isn't working, and the minihub is saying "maximum spend reached" Please help....