BT (British Telecom) Outage Report in Edenbridge, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Edenbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edenbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Edenbridge, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Royal Tunbridge Wells, Crawley, Redhill, Purley, Wallington, Lingfield, Sutton, Caterham and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
||
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Edenbridge, England
Latest outage, problems and issue reports in Edenbridge and nearby locations:
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Colin Hepburn
(@Captured_Cupid) reported
from
East Grinstead, England
@boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area
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Christopher Lee
(@chucklelee) reported
from
Crawley, England
@BTCare OK I give up....... How do I cancel BT Sport?
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Chris France
(@Chris_Francey) reported
from
Crawley, England
Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Liam Green
(@LiamGreen2005) reported
from
Crawley, England
Those commentators were ******* awful @btsport
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The Social Kinetic
(@SocialKinetic1) reported
from
Ardingly, England
Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jen West
(@jen_ewest) reported
@bt_uk It’s apparently a fault in the area. Ongoing for 7 days with no solution. And your colleague told me our package actually doesn’t have provide us with internet at all. That’s disgusting and criminal and taking money off people and not providing the service they signed up for.
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Faheem
(@FaslAim1) reported
@jen_ewest @bt_uk You can claim back loss of service from point of reporting to it being fixed. Ofcom regs state this simple.
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Pickled Tiger 🐯
(@PickledTiger_) reported
@bt_uk So you mean to tell me the issue isn't going to be fixed by tonight?
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Jen West
(@jen_ewest) reported
@bt_uk - I know you want to take these conversations off the timeline. But to clarify: your DM response is ‘pay more and we’ll fix it’ when you’re making no effort to provide me with the service I pay for. I’d be embarrassed if I was having to disregard and patronise customers.
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Sasha Taylor
(@Sashi14) reported
@bt_uk The worst service I have ever received. Could not install my internet and have consequently spent over 4 hours on the phone to their team! They also have had the nerve to take payment from my credit card for a service I have not received. Also no email address to contact?!
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Jen West
(@jen_ewest) reported
Only way to have service resolved is to upgrade. No end date for resolution and no one actually seems interested in helping us. Just happy for us to sit and wait in isolation at great expense and stress. Embarrassing @bt_uk 2/2
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Chris
(@chris_routley) reported
@bt_uk We seem to be having issues with our broadband connection dropping out regularly, this has been happening since Monday. Is there any issue with the fibre service or planed engineering works in the EX39 area that’s causing this issue?
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Amanda.H 👄
(@MissAHxx) reported
@bt_uk I keep getting excuses Elaine i've even had your engineers out through sky who have said sky are the issue
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Jen West
(@jen_ewest) reported
Appalling service from @bt_uk. Been without fibre broadband for 7 days now. Unbelievably, told by a service rep that the service we pay for can experience outages at any time for any duration and we are not protected due to Ts and Cs. 1/2
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greig barrie
(@greigbarrie9) reported
@bt_uk I have called and made an agreement to pay several days ago, was promised no disruptions to service. Woke up this am and internet off. It's still off and I have no access to any help online unless here. My bill has been agreed to be paid friday as my pay cycle has changed