BT (British Telecom) Outage Report in Edenbridge, Kent, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
The latest reports from users having issues in Edenbridge come from postal codes TN8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Edenbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edenbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Edenbridge, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Royal Tunbridge Wells, Crawley, Sevenoaks, East Grinstead, Edenbridge, Banstead, Caterham, Purley, Redhill, Sutton and Reigate.
| City | Problem Type | Report Time |
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 London |
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| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Edenbridge, England
Latest outage, problems and issue reports in Edenbridge and nearby locations:
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Tim Lloyd
(@timolloyd) reported
from
Lingfield, England
@bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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David Venters
(@VentersGaming) reported
from
Croydon, England
really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Kevin84
(@turvey84) reported
from
Crawley, England
@lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.
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devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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AdamCpfc180🎯🦅
(@AdamCpfc180) reported
from
Whyteleafe, England
@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Alan Palmer
(@palmerova88) reported
from
Salfords, England
@chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩
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Steven Chapman
(@DrStevenChapman) reported
from
Croydon, England
Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!
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George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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rob
(@afc_rc) reported
from
Edenbridge, England
@bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Suzanne Goldsmith
(@suzie_sueg) reported
@bt_uk Shocking service for 91 year old mother in law. Endless phone calls trying to sort out non operating phone following transfer to digital. Even had the phone put down on us! Husband unfailingly polite.
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Sue MARKLEY
(@SueMARKLEY9) reported
@FreeviewAdvice @bt_uk Thanks Dylan, but have found a broken aerial cable, hence the problem. Being fixed today.
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Mufasa
(@Holly_Dack) reported
@bt_uk how do I make a complaint without having to login to my account? (No one has provided me with my login information since I was switched)
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Freeview Advice
(@FreeviewAdvice) reported
@SueMARKLEY9 @bt_uk Hi Sue, I am sorry to hear that you are having issues with your Freeview reception. So we can look into this for you, can you please DM us your postcode and house name or number? Thanks, Dylan
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Minim Ringtones
(@MinimRingtones) reported
@bt_uk Will do it tomorrow lisa, thanks for the help. Will I need to give any other information? Account number?
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Suzanne Goldsmith
(@suzie_sueg) reported
@bt_uk Husband currently on phone to BT again. Awaiting customer service advisor who is attempting to resolve. Again.
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Dave 🏳️🌈
(@Desirodave) reported
@bt_uk is there a way to cancel my BT TV service online ? I'm out of contract and can't see how to remove it on the app
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Camilla's Bookshop
(@Camillas_Books) reported
@bt_uk @phi_jan Our home internet has been offline for about a month. We have had several automated messages telling us when it would be repaired. It isn't, and you are still charging for your "service". Any plans to fix it?
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Mike Beeson
(@MikeBeeson4) reported
@bt_uk internet outage in SW5 for the past four hours… what’s going on BT?
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pokiscot
(@pokiscot) reported
@bt_uk you say you provide internet to my address,knowing that @WeAreOpenreach has a problem with the supply line to the property. Today was supposed to be my installation, now I must wait for thier 'review' by this friday? What does that even mean?it's been 2 weeks!