BT (British Telecom)

BT (British Telecom) Outage Report in Lingfield, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lingfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lingfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lingfield, Surrey, England 12/13/2025 08:30

December 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lingfield, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Crawley, Westerham, Banstead, Purley, Warlingham, Caterham, Redhill, Sutton, Epsom, East Grinstead, Crowborough and Tadworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lingfield, England

Latest outage, problems and issue reports in Lingfield and nearby locations:

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • emma_crowe8 Emma Crowe (@emma_crowe8) reported

    @bt_uk Utterly appalling service. We switched internet provider recently and despite being assured we’d have a broadband connection on Friday 27th November, we STILL have no internet. We’ve wasted hours on the phone trying to speak to someone about it. This is not a good start.

  • Phlz Phil (@Phlz) reported

    @bt_uk I need help with BT TV package selection, your phone lines are too busy and there is no online chat for sales teams

  • ker_fuffle Andrew ✈ (@ker_fuffle) reported

    @bt_uk Hi guys. Normally BT Call Protect has done a good job at filtering out spam calls before they reach us. Unfortunately this afternoon I have had four calls from a 'Sarah' with an Asian accent. I blacklist each one but they still get through from another number. Any help?

  • whij John Whittle🕷🔶 #AllVotesMatter #WokeAndProud (@whij) reported

    Just had an interesting call purporting to be from @bt_uk Open Reach to tell me they needed to fix my internet connection by running some diagnostiics from my PC. When I refused she said if I didn't comply they'd block my internet. Which seemed a little unlikely #lockdownFun

  • KrojanUK Kro (@KrojanUK) reported

    @bt_uk can you kindly stop sending texts from 64364 stating "Hello, BT here. Your PIN is ****. You'll only be able to use it once." To my mobile phone number, I'm not a customer of yours and obviously someone has given my number as a mistake.

  • Tommy_Manners Tommyyy (@Tommy_Manners) reported

    Anyone planning to move away from @virginmedia after recent issues, stay clear of @bt_uk, somehow they are even worse.

  • HighburyReport Highbury Report (@HighburyReport) reported

    @bt_uk hi, I’m having issues with my BT code for the PS5, any help would be appreciated as I can’t get through to customer services!

  • danielmcmorrow Daniel McMorrow (@danielmcmorrow) reported

    @bt_uk @ICOnews @PrivacyMatters ICO I'd like to report BT. They have linked my Twitter to my BT Account and just called me to discuss my comments. I never gave the permission to use my data like this

  • Fantsticboy767 David (@Fantsticboy767) reported

    @Nate_Kitsune @bt_uk I just sent them an email, what is the method for distributing this code, even though I am a customer with them for a long time 🤔

  • mac29_09 Michelle Cracknell (@mac29_09) reported

    @WeAreOpenreach and @bt_uk A big shout out to Openreach and BT who fixed a broken telephone line within 24 hours. Great customer service from the moment I reported it.