BT (British Telecom) Outage Report in Lower Kingswood, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lower Kingswood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lower Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Lower Kingswood, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Crawley, Thames Ditton, Redhill, Leatherhead, Dorking, Bromley, Wallington, Sutton, Mitcham, Byfleet, Coulsdon, Walton-on-Thames and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Total Blackout | |
| London |
Internet | |
| Crawley |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Lower Kingswood, England
Latest outage, problems and issue reports in Lower Kingswood and nearby locations:
-
C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
-
Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
-
Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
-
Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
-
Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
-
Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
-
Shane Pender
(@silverback1809) reported
from
Bromley, England
@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
-
Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
-
sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
-
Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
-
steffan Dutch
(@SteffanDutch) reported
from
Bromley, England
@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
-
Chris France
(@Chris_Francey) reported
from
Crawley, England
Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.
-
Christopher Lee
(@chucklelee) reported
from
Crawley, England
@BTCare OK I give up....... How do I cancel BT Sport?
-
Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
-
Andy Gaffey
(@andy_gaffey) reported
from
Lambeth, England
@bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16
-
Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
-
Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
-
Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
-
Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
-
Colin Hepburn
(@Captured_Cupid) reported
from
East Grinstead, England
@boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Kirsty Yeoman
(@LadyGothika1990) reported
@bt_uk I never would have left my previous provider who was half the cost of yourself for the same 4mbs, but your company lied to me, telling me it wouldn't be long until fibre was installed. It's been nothing but a battle with you all since then. 2016 to 2021 been waiting for fibre.
-
MoRodgers
(@MoRodgers4) reported
To the @btsport @SkySports w@nkers that rip of your Scottish customer, go watch Hibs sing sunshine in Leith...f#ck your plastic Scottish football bashers
-
Gary’s Tweets 🇬🇧🏴🏴
(@gary_robertson) reported
@bt_uk When are you releasing software update to resolve 2.4gh and 5gh conflict issues. ? Had new WholeHome for few weeks inc x2 discs and have to reset system EVERY DAY. Package is not fit for purpose. Read in net common issue and needs update ?
-
Andrew Gravett
(@Grav1968) reported
@btsport @btsportfootball So where has the caring for the fans gone to since you were all so worried along with the @premierleague about the ESL? 7:45ko on Saturday night is as bad as 12:45 especially for away fans. Joke.
-
Jeff Norton
(@thejeffnorton) reported
@bt_uk Thanks, James. Broadband still spotty and dropping constantly. The advisor on the phone initiated that BT would not help fix the problem because I am “out of contract” and the only way to ensure quality broadband was to sign up for a new router with a 24 mos contact.
-
Evy Caluwe
(@Evyken) reported
@bt_uk Hi BT, can you teach your staff some manners please? I did a quote online and have been receiving several marketing calls since which I don't want. I made this known and was told I shouldn't have done a quote online, way to go BT, lost a customer before even joining
-
Glen Stewart
(@glen2604) reported
@bt_uk We have contacted customer services several times and basicaly you sold us fibre 2 broadband to be activated on 26th April and yet we still haven't able ro get it because od capicity issues.
-
David P Hunt
(@AtypicalDavid) reported
@bt_uk No problem. When do you think you'll be able to get the information by?
-
chris corns
(@ChrisCorns1979) reported
@bt_uk @fzrkev Hi @bt_uk same issue, Ge001 error on Oppo Find X2 Pro. Just started today. Been fine previously. Tried reinstalling
-
Nicola Ashbrook
(@NicolaAWrites) reported
I mean why this isn’t getting resolved?? We have phoned many, many times. We have raised a formal complaint which you have closed without our consent. This is a really, really ****** service @bt_uk /3