BT (British Telecom)

BT (British Telecom) Outage Report in Lower Kingswood, Surrey, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lower Kingswood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lower Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lower Kingswood, Surrey, England 12/07/2025 22:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lower Kingswood, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Banstead, Purley, Croydon, Crawley, Bromley, Warlingham, Mitcham, Cranleigh, Caterham, Twickenham, Byfleet, Kingston upon Thames, Redhill and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lower Kingswood, England

Latest outage, problems and issue reports in Lower Kingswood and nearby locations:

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • SamVerissimo Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • martin466004 Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • mazzles78 Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • andy_gaffey Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LRNA11 LaurenA (@LRNA11) reported

    Hi @OpenreachHelp. For a telecoms company your tel enquiries/complaints system is awful. Let’s hope this channel is better. 1) Please ask your engineers to clean up and responsibly dispose of the bits of cables that are often left on footpaths beside @bt_uk @virginmedia boxes &

  • yutikabharech Yutika Agarwal (@yutikabharech) reported

    @bt_uk I’ve called multiple times and I have tirelessly tried everything over calls and twitter to connect to BTWiFi-X and just cannot. My work is being severely affected. PLEASE HELP!

  • DmSandiedee sandra mcgowan (@DmSandiedee) reported

    @bt_uk been on hold for 40 minutes. Started at number 2, gone to number 5!!!!!! HELP!! Issues with mini whole home wifi

  • Le0NaRD0w L$°N4RD0 (@Le0NaRD0w) reported

    @bt_uk @Laura_Stevens1 And from this the only update I have got is "the work has been completed at the box" this was actually "completed" on the 15th December. And now waiting for an update on thursday, to be told our complaint will once more be escalated. I am stopping convo now, and just going...

  • SOAMER Sir Richard b-h-Soame 13th BT (@SOAMER) reported

    So given I’m so pissed off with the stupidity @ee & @bt_uk with technical faults the fact that they close the complaints at the end of the calls just shows that bit are crap & rigging the complaint so to not be as bad as they are! @MarcAllera

  • robjackstewart Rob Stewart (@robjackstewart) reported

    @bt_uk I did indeed, thanks for your help!

  • ySoCereal_ G (@ySoCereal_) reported

    @bt_uk I ordered fttp on 21st Dec. Open reach engineer came today but couldn't compete job due to blockage. Needs civil team to dig new pipeline to house. But bt put cancel order in to my current provider so as of midnight I have no Internet. Bt guy said could be 6 weeks til he's back.

  • snuffer31 Michael Inman (@snuffer31) reported

    @bt_uk hi I'm trying to get some help I've sent a private message as my elderly mum has been disconnected

  • LivingKayly Living Kayly (@LivingKayly) reported

    @EE @btsport How about you help paying customers who have been unable to use their phone for over a week? I have been a customer for over 10 years I'm disgusted by the treatment I am receiving

  • k33bl3s Daniel Keeble (@k33bl3s) reported

    @bt_uk No internet for 9 days’s (actually on/off for a month) and today’s engineer you sent was the wrong one. Despite your system detailing a line fault (still the issue), and it not being a home setup issue. Just one of the multiple issues which took over 30 mins on the phone.