BT (British Telecom) Outage Report in Lower Kingswood, Surrey, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lower Kingswood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lower Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (57%)
-
E-mail (14%)
-
Wi-fi (14%)
-
Phone (7%)
-
Total Blackout (6%)
-
TV (2%)
Live Outage Map Near Lower Kingswood, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Streatham, Mitcham, Esher, Walton-on-Thames, Sutton, Weybridge, Carshalton, Dorking, Reigate, Kingston upon Thames, Leatherhead, Cobham and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Lower Kingswood, England
Latest outage, problems and issue reports in Lower Kingswood and nearby locations:
-
COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
-
Liam Green
(@LiamGreen2005) reported
from
Crawley, England
Those commentators were ******* awful @btsport
-
Martin
(@martin466004) reported
from
Bromley, England
@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
-
Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures
-
Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
-
Colin Hepburn
(@Captured_Cupid) reported
from
East Grinstead, England
@boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.
-
Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
-
Andy Gaffey
(@andy_gaffey) reported
from
Lambeth, England
@bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16
-
Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
-
Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies
-
Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency
-
Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
-
Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG
-
Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
-
Sam Luis Verissimo
(@SamVerissimo) reported
from
Lambeth, England
@bt_uk is there a outage in se5 internet and landline not working?
-
Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
-
Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area
-
John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.
-
Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
-
Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Louise edwards
(@grufflou) reported
@KingsgroundTiff @GabyRoslin @BTCare Cancel your direct debit ?
-
clare
(@Clareyb1402) reported
@virginmedia Now been waiting on a reply for 3 days, I have now switched to @bt_uk so need to cancel with you ASAP. Still can’t get through on either live chat or phone line.
-
Spike
(@tenbus_uk) reported
@bt_uk To clarify - it's not my connection to the router that is dropping out but the connection from the router (BT Smart Hub) & the BT network (VDSL). I get the pretty flashing pink, $ purple light show :) It is normally rock solid but it's dropped out at least 3 times in last week :(
-
Rutszy
(@Rutszywys) reported
@bt_uk @standardzy Yeah stfu bt worst internet out there
-
Chris Priestley
(@crispriestley) reported
Hello @bt_uk - the two choices on your chat box are billing and fault - what happened to support? How do I get access to that?
-
Tomasi 🇱🇺
(@_tomasi1) reported
@GabyRoslin @BTCare Go to virginmedia - it's a better service.- get tv, internet & free phonecalls (tv pic is super sharp)
-
Lesmo49
(@Crumblepop) reported
@bt_uk Yes I did with absolutely no thanks to BT - you’re the first person to have responded. Pretty poor service but thanks for your query.
-
Mary-Kate
(@mjky73) reported
@GabyRoslin @BTCare Wouldn’t be regarding internet connection being poor today would it?
-
Gaby Roslin 💙
(@GabyRoslin) reported
@bt_uk Thanks but last time you tried to help me on here you didn’t manage it and. I one ever contacted me
-
Janthea46
(@janthea46) reported
@LozzaFox Change to BT. I haven’t had any problems. @bt_uk