BT (British Telecom)

BT (British Telecom) Outage Report in Lower Kingswood, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lower Kingswood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lower Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lower Kingswood, Surrey, England 10/28/2025 16:45

October 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lower Kingswood, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Tadworth, Croydon, Bromley, Thornton Heath, Mitcham, Crawley, Beckenham, Merton, Shepperton, Redhill, Purley, Ashford, Wallington and Byfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomTadworth Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lower Kingswood, England

Latest outage, problems and issue reports in Lower Kingswood and nearby locations:

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • timolloyd Tim Lloyd (@timolloyd) reported from Lingfield, England

    @bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.

  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kingcuscus MJR (@kingcuscus) reported

    “Remember there’s physical contact in football” what do a shirt pull isn’t a foul now? @btsport can you please **** off Peter Walton. This is exactly what’s wrong with the refs, they don’t hold any accountability. That’s why car will always fail. ******* useless

  • toves4130 Toves4130 (@toves4130) reported

    @BBCMOTD BBC presenter line has no Premiership experience. Poor. Turn to @btsport and we have Jenas, Rio and Crouch. Ok, we can discount Robbie Savage but you have to say BBC is lacking.

  • MattGre89523145 Matt (@MattGre89523145) reported

    @bt_uk Your rural broadband is shocking. For the money I pay, I expect the super fast I was promised. Honestly, carrier pigeon is quicker. Don't bother asking me to text a number again, you never sort it out.

  • alanmor79147552 alan morris (@alanmor79147552) reported

    Jesus Christ,the female co-commentator just put the own goal down to the ‘slippery surface’, I’m sorry but that freak occurrence would have happened even if it was bone ******* dry , also she surly cannot fit anymore footy ‘cliches’ into this stint can she??🙈🙈 @btsport #NEWSOU

  • TheNeilesh ❄ Neil ❄ (@TheNeilesh) reported

    @btsport Why do you have some washed up ref making up rules so blatant ref errors look correct

  • chrispe35 Pearcey (@chrispe35) reported

    @bt_uk Thanks. I have already raised a complaint with Ombudsman. Issue is going nowhere between BT and Openreach. No update to why work has not been completed over last 8 months. I don’t just want ANOTHER date where Engineer *might* fix the issue.

  • HeeroMiketta Heero Miketta (@HeeroMiketta) reported

    I'd like to think that @bt_uk would never advertise with GB News, but should good sense fail them, they'll be losing my custom - morals matter and I won't fund hate. #DontFundGBNews

  • Justin10499953 Justin (@Justin10499953) reported

    Peter Walton you scumbag!! VAR is a piece of **** with no consistency. VAR is not there to get the right decision just to miss clear and obvious error then why look at every offside and handball to the smallest margin! @btsport @FA

  • lmalyondraws lmalyondraws (@lmalyondraws) reported

    Dear @Plusnet @MarcAllera @bt_uk I am (thankfully) at the end of a fault w/ Broadband The problem was a magpie (yes, really) but it took 2 weeks I have constructive customer feedback but can't find a complaints dept. only a generic address to write. I feel powerless. Pls advise

  • afcmark1 AFC Mark (@afcmark1) reported

    Seriously, Peter Walton just said Var’s purpose is not to get the correct decision. @btsportfootball @btsport Get that absolute clown of our screens. Man is just a mouthpiece for pgmol and to back up the bad referees decisions of his colleagues. #Notfitforpurpose