BT (British Telecom) Outage Report in Lower Kingswood, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lower Kingswood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lower Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Lower Kingswood, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Crawley, Ashford, Croydon, Beckenham, Redhill, Wallington, Byfleet, Kingston upon Thames, Lingfield, Sutton, Purley, Epsom, Caterham and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Crawley |
Internet | |
| Ashford |
Total Blackout | |
| Croydon |
Internet | |
| London |
Internet | |
| Beckenham |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Lower Kingswood, England
Latest outage, problems and issue reports in Lower Kingswood and nearby locations:
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Patrick Frost
(@frostefroste) reported
from
Blindley Heath, England
@bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
@LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.
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Vix
(@VixThatRuns) reported
from
Redhill, England
@BrydonN2 @bt_uk Wow thats poor
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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Dean Woods
(@deanwoods) reported
from
Horley, England
@NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lara Pawson
(@larapawson) reported
3/ Why on earth did you roll out this broken system before it was problem-free? And why did @bt_uk start it in rural villages full of old people who are less familiar with digital technology and where mobile reception is very poor? It's outrageous.
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Haz
(@HarryHowells90) reported
@bt_uk my router is staying on the orange colour.. I’ve tried unplugging etc but nothing is working please help before I launch it through the window
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Millwardt
(@Millwardt2) reported
@bt_uk your service is an absolute joke, we were told yesterday our service would be finally resolved within 24-48 hours, and now being told 3 days. We’ve been without broadband for most of the last 3 weeks. Someone from the complaints team needs to reach out to us urgently
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Cjs Worx
(@CjsWorx) reported
@bt_uk I need to make a complaint but have been told i can't until my services have been installed
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Nigel Hutson 💙
(@hutson_nigel) reported
1/2 For what they charge, @bt_uk ought to give a good service. I called yesterday regarding an ongoing issue (third such call) and was told that @WeAreOpenreach would deal with it between 1-6pm. I would receive a confirmation text. Still waiting for the text, let alone Openreach
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Ann Downie
(@AnnDownie10) reported
@MartinSLewis @bt_uk please please can you help with the problems I’m having with this company.Basically telling me I can’t have internet upstairs cos I haven’t paid for complete package. They changed the router and nothing now works. Internet downstairs is like dialup
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Helen
(@Nacelle1701) reported
@btbusinesscare Called BT & they said an engineer has to come out & check the line & if nothing needs doing then we get a refund of the £70. What! It's an established line I was talking to you on! Why can't u just migrate the service without needing an engineer! Its a simple transfer of service!
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Ethan Taylor
(@EthanPartsExpo) reported
@bt_uk can you get someone to actually come and fix our internet. It works fine no issues 80% of the time. Then we spend days and or weeks suffering with like no speeds. Please this is a joke and a rip off quite frankly.
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kirsty dunlop
(@dunlop_kirsty) reported
@bt_uk shockingly poor service. Three weeks notice that we are moving home. Two weeks in new home and still no broadband. Spending hours calling and having to repeat information. No satisfactory resolutions offered despite over 15 years as a broadband customer!
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Mark Shanks
(@MarkShanksPhoto) reported
@SkyHelpTeam everyone around me in the town has no internet, yet clever clogs sky says its a hub issue and wants a £65 call out OR a new contract and they’ll fix it straight away for free👏 👏 Looking forward to my new @btsport and internet package #CustomerService