BT (British Telecom) Outage Report in Royal Tunbridge Wells, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Royal Tunbridge Wells, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Heathfield, West Malling, Cranbrook, Edenbridge, Uckfield, Sevenoaks, Royal Tunbridge Wells, Westerham, Crowborough and East Grinstead.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Wi-fi | |
| Heathfield |
Wi-fi | |
| West Malling |
Phone | |
| Maidstone |
Internet | |
| Maidstone |
Internet | |
| Cranbrook |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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Andrew Crowe
(@AndrewCrowe11) reported
from
Kings Hill, England
@bt_uk The phone number has been disconnected from the company. It has not been reconnected to my mother-in-law. This is now nearly a week without her phone number. She is 86 years old and lives on her own and is very vulnerable. If anything happens this is really down to you
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Andrew Crowe
(@AndrewCrowe11) reported
from
Kings Hill, England
@bt_uk she also has NO television engineer came last Saturday and said couldn’t help, hard lines!!!!!
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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Colin Hepburn
(@Captured_Cupid) reported
from
East Grinstead, England
@boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.
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Cheryl #JohnsonOut 💙
(@buzyizzy21) reported
from
Uckfield, England
@bt_uk If you are going to DROP the totally unnecessary extra increase of 3.9%, then there's every reason to do so. Your profits are for investment, NOT passing it on to the customer to ask us for EVEN MORE at this time or any time. Cannot wait to end my contract. Thieves!!
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George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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rob
(@afc_rc) reported
from
Edenbridge, England
@bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Susan Rooney
(@SueRooVan) reported
from
Royal Tunbridge Wells, England
@bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP
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All Arsenal Chatter
(@allarsenalchat) reported
from
Royal Tunbridge Wells, England
Terrible commentators again on @btsport tonight
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Miles
(@Milesy199) reported
@bt_uk who do i speak to to cancel my contract, have had no tv since wednesday, engineer came late friday afternoon said he had no idea how to fix it didn’t attempt to change box or speak to anybody messed about with my internet instead & have had bad speeds since not happy
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Jesse
(@JJATWAL) reported
@bt_uk internet stopped 5 weeks ago, now it’s gone again red light on the hub again! Shambles of a service
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Jon
(@jonnylonglegs1) reported
@bt_uk Thanks for the update, as I suggested on Friday, updates via text, email, phone call Twitter etc would be much more efficient, helpful and better for your customer relations than the current nothingness !
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Jon
(@jonnylonglegs1) reported
Does anyone know how to check the status of a @bt_uk fibre outage? Everyone in our area has had no supply since Friday, with no updates from BT and when I enter my phone number into their online service checker, I’m told everything’s fine. Infuriating !
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Jesus Zuul
(@JesusZuul) reported
@btsport WTF happened to 2+4=24 last night?
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Burger Van Biden
(@lenzokenzo) reported
@bt_uk Enough is enough of snowflake woke cretins ramming this crap down peoples throats day in day out . you lot would make a Prozac pill depressed 🙄🙄🙄
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Lesley-Anne Dillon
(@LesleyDill226) reported
@bt_uk I’m restarting the box but the guide isn’t the problem. The guide says MotoGP, the bar at the bottom of the screen does not
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tim.mcmahon@gmx.com
(@xmcmahonx) reported
@bt_uk Can't really get over lack of technical help outside of traditional working day. When do you think people watch TV? Never thought I'd miss Sky.
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J- Blüdhavens guard
(@Jmariom86) reported
@bt_uk Hi, I am not a BT customer but we use openreach for the fibre optic service via Sky. I have checked and there are non problems with Sky. Happy to provide my postcode via PM
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gort baringa
(@gortbaringa) reported
@bt_uk I suggest BT better think of something better than that to keep me as a customer