BT (British Telecom) Outage Report in Royal Tunbridge Wells, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (13%)
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Wi-fi (13%)
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Phone (10%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Royal Tunbridge Wells, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: West Malling, East Grinstead, Maidstone, Heathfield, Uckfield and Crowborough.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling |
Internet | |
| East Grinstead |
Phone | |
| Maidstone |
Internet | |
| East Grinstead |
Internet | |
| Maidstone |
Phone | |
| Heathfield |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Tim Murray 🇬🇧🔶🇪🇺
(@Tim_J_Murray) reported
from
Uckfield, England
@bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown
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rob
(@afc_rc) reported
from
Edenbridge, England
@bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks
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Colin Hepburn
(@Captured_Cupid) reported
from
East Grinstead, England
@boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.
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All Arsenal Chatter
(@allarsenalchat) reported
from
Royal Tunbridge Wells, England
Terrible commentators again on @btsport tonight
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Cheryl #JohnsonOut 💙
(@buzyizzy21) reported
from
Uckfield, England
@bt_uk If you are going to DROP the totally unnecessary extra increase of 3.9%, then there's every reason to do so. Your profits are for investment, NOT passing it on to the customer to ask us for EVEN MORE at this time or any time. Cannot wait to end my contract. Thieves!!
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Cjs Worx
(@CjsWorx) reported
So @bt_uk have cancelled yet another order 3 months after a house move still no tv Internet or phone and since an agent admitted they has mis sold me a package constant no shows then find out they lied about being able to make a complaint
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Bhav Parekh
(@Bhav_parekh) reported
@bt_uk That’s understandable, shame Openreach or who ever else makes the decision can’t just fix the issue, they know what it is but won’t pay for it as it’s not a cheap fix, they pretty much said so when talking to us
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Emma Lou 🇺🇦💙💛 #IStandWithUkraine 🇺🇦
(@musetta101) reported
@bt_uk I want to cancel my broadband contract. Two phone calls last month and the previous month, 30 mins each call. I've requested to switch to home essentials. Twice told it was done and each month still charged £42!! I'll go find a provider with better customer service!!! 😠😠😠
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Paul Green.
(@PaulGreenTPB) reported
@bt_uk Fault with net,call you get Bot,sends internal engineer. He can't fix it needs Openreach, promises to sort, text saying you have booked another Cube engineer. Try to call you, try to bypass Bot. Eventually get a call back, Openreach tomorrow. Utter waste of my day.
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Woof woof😎
(@mhigg74) reported
@bt_uk @Anth0nyThornton There's nothing on your website that states you cannot cancel ur contract but there will probably be a charge.
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Keith Forster
(@KeithFo19462930) reported
@bt_uk As I said I've been trying to call this number but get cut off due to signal difficulties...
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Ben
(@rieru_m) reported
@bt_uk Hi, I used a My BT code to order a PS5, but there was a problem with the payment and I had to cancel to switch cards. Now I can't use the code to re-order, so I'm out of luck. Any chance of help? Thanks!
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Sarah Jayne Davies
(@Sjd_22) reported
Dear @bt_uk My broadband & phone service with you started today which is great as otherwise, my day has been a disaster. Do you know of any cases of an #AlexaDot not working with your routers? My PC died, so I can not access my router but it is working. Thank you. Sarah
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afh
(@sadfrah) reported
@bt_uk I did not find the help I needed
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Tom Heslop
(@TomHeslop4) reported
@bt_uk broadband is dropping every couple of minutes. Impossible to work. Had engineers several times in recent months. No solution provided. Can't access online chat thru website. Can you support here?