BT (British Telecom) Outage Report in Royal Tunbridge Wells, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Royal Tunbridge Wells come from postal codes TN2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Royal Tunbridge Wells, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: West Malling, Edenbridge, East Grinstead, Aylesford, Sevenoaks, Tonbridge, Maidstone, Uckfield, Cranbrook, Heathfield and Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling |
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| West Malling |
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| Edenbridge |
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| East Grinstead |
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| Aylesford |
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| Sevenoaks |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Colin Hepburn
(@Captured_Cupid) reported
from
East Grinstead, England
@boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.
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Andrew Crowe
(@AndrewCrowe11) reported
from
Kings Hill, England
@bt_uk The phone number has been disconnected from the company. It has not been reconnected to my mother-in-law. This is now nearly a week without her phone number. She is 86 years old and lives on her own and is very vulnerable. If anything happens this is really down to you
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Andrew Crowe
(@AndrewCrowe11) reported
from
Kings Hill, England
@bt_uk she also has NO television engineer came last Saturday and said couldn’t help, hard lines!!!!!
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rob
(@afc_rc) reported
from
Edenbridge, England
@bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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All Arsenal Chatter
(@allarsenalchat) reported
from
Royal Tunbridge Wells, England
Terrible commentators again on @btsport tonight
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Susan Rooney
(@SueRooVan) reported
from
Royal Tunbridge Wells, England
@bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Cheryl #JohnsonOut 💙
(@buzyizzy21) reported
from
Uckfield, England
@bt_uk If you are going to DROP the totally unnecessary extra increase of 3.9%, then there's every reason to do so. Your profits are for investment, NOT passing it on to the customer to ask us for EVEN MORE at this time or any time. Cannot wait to end my contract. Thieves!!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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LindaB
(@LindaB1102) reported
@OpenreachHelp why is it taking so long to get connected we have a new build with Fibre we are getting nothing but a run around from you and BT 3 weeks and 7 calls and no further forward !!! We keep getting wrong information shocking customer service ! @bt_uk
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Torridon
(@G20033505) reported
@bt_uk Could you explain why broadband and calls costs me, as a long time customer, £60 a month, yet you are advertising the exact same deal for £26.99?
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Alex Perry
(@alexgraceperry) reported
@bt_uk still waiting for an appointment for an engineer to come fix a fault on our line. 19 days and counting since you were due to connect me. 19 days without internet due to continued incompetence. Nobody able to give a date and expected to keep waiting after 19 days of waiting
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LindaB
(@LindaB1102) reported
@bt_uk we placed an order on 29 Jan still no hub, 8 calls no one can help getting the run around ! We have fibre so what's the issue ???
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othermixed
(@othermixed) reported
Day 19 and still no internet with no solution or end in sight. Have now made 4 orders and every single one has ended up in an abyss with no one able to explain why. Top work @bt_uk and @OpenreachHelp
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Sean Redmond
(@seanfromtheband) reported
@bt_uk I got one of those advanced home phone things with my new full fiber 900 service and the phone is useless. The batteries are constantly saying battery flat. It's never left the holder. Lasts 30 seconds off charge. It's clearly defective how do I get a replacement?
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WorldofColour
(@MermaidsWeb) reported
@WeAreOpenreach Yet after some weeks you still can’t get some new infrastructure installed so we can get a line installed !!! Great service I think not BT tell us your just not in any hurry to get us connected ...thanks @btbusinesscare or should that be business don’t care 🤬🤬
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Stacey Butlin
(@StaceyEBx) reported
@btbusinesscare Unless you can close the account you ate billing for which should have been closed already then no. I'm really unhappy with your customer support. Such a shame as the product is great.
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Ghalib Khan
(@GhalibMK) reported
@othermixed @bt_uk @OpenreachHelp Thats horrible situation to be in
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Donna Clarke
(@thewainnorfolk) reported
I gave you all the information and yet still Openreach sends a man in a can to fix damage to a major asset. Can’t make it up #bt #openreach @bt_uk