BT (British Telecom)

BT (British Telecom) Outage Report in Royal Tunbridge Wells, Kent, England

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The latest reports from users having issues in Royal Tunbridge Wells come from postal codes TN2 and TN1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Royal Tunbridge Wells, Kent, England 01/17/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royal Tunbridge Wells, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Uckfield, West Malling, Royal Tunbridge Wells, Maidstone, Sevenoaks, Westerham and Tonbridge.

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City Problem Type Report Time
United KingdomUckfield Internet
United KingdomWest Malling Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Wi-fi
United KingdomRoyal Tunbridge Wells E-mail
United KingdomMaidstone Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • lewiswinwood Lewis Winwood (@lewiswinwood) reported from Edenbridge, England

    This is absolute Bull shit and i pray that people all ready paying the BT subscription cancel in their droves as a result shame on you @btsport

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

  • lewiswinwood Lewis Winwood (@lewiswinwood) reported from Edenbridge, England

    @tundeajayi999 @btsport When people get to talking about boxing where ever they are be it a barber shop,cafe anywhere they talk about all boxers especially ones that have been unified world champs i hope Yarde can do it but to down play Kovalevs achievments is foolish

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • Tim_J_Murray Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • eserge01 S 𝑲𝒂𝒓𝒕𝒂𝒍 (@eserge01) reported

    @btbusinesscare Can you fix your crummy service please, the speed is never constant and the internet cuts out too frequently and I only signed up 3 months ago. In addition the signal strength from the hub is not good and Vodafone’s old hub that i had 5 years ago was better

  • jocarter28 Jo Carter (@jocarter28) reported

    @bt_uk How do i make a complaint about an engineer who claims to have visited and never did.

  • andysc Andy Stanford-Clark (@andysc) reported

    @PeteLomasPi @bt_uk @OpenreachHelp well, they did actually come and fix the severed fibre yesterday… but my CPE/OTU/fibre modem thingy still isn’t connecting.

  • bobbyjac1 @bobbyjac275 #bobbyjac (@bobbyjac1) reported

    @bt_uk BT - Nick Lane MD of Retail customer services I suspect when he arrives home he runs around the kitchen clapping his hands 2 the money he has made 4 such a shocking service - BT makes reference 2 Excellent Service - Liars total rubbish in my case - Nightmare Money 4 old numbers

  • sleepyisbe 💖 isbe's here 💖 (@sleepyisbe) reported

    @bt_uk I am absolutely horrified at watching how you've handled the complaints process after my brother had his brand new mobile phone handset stolen before it ever arrived. The way he's been treated is genuinely shocking. Has anyone else had this problem of theft from BT?

  • tacootje Taco de Vries (@tacootje) reported

    @andysc @bt_uk @OpenreachHelp I remember my own horror when my fiber to the home in Kingston Upon Thames with Virgin stopped working and i called them and they told me to expect someone in 6 weeks. When I lived in NYC, similar problem addressed same day! Whazzup UK?

  • Angels35Karen Karen Potter (@Angels35Karen) reported

    @BTCare any reason why my broadband is dropping out over the past few days ? Paying for a full service and not getting the service I’ve paid for !! #nothappybt

  • greg9rovers Greg Wallace (@greg9rovers) reported

    As soon as my contact is up with @bt_uk I'm going straight over to @virginmedia the worst thing I ever did was go with @bt_uk wouldn't it be nice to have a full 24 hours where the broadband is what I've paid for?

  • omercayir1 Ömz (@omercayir1) reported

    @TerryWhenman @bt_uk am having the same problem too

  • greg9rovers Greg Wallace (@greg9rovers) reported

    @bt_uk No faults listed. No internet connection. Every colour under the rainbow, both still and flashing. The only colour missing is a blue solid one. (Mainly flashing purple and then orange). Prices went up, service went down. Zero surprises there.