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BT (British Telecom)

BT (British Telecom) Outage Report in Royal Tunbridge Wells, Kent, England

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The latest reports from users having issues in Royal Tunbridge Wells come from postal codes TN2 and TN4 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royal Tunbridge Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Royal Tunbridge Wells, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, East Grinstead, Uckfield, Cranbrook, Edenbridge, Maidstone, Sevenoaks, Heathfield, and West Malling.

CityProblem TypeReport Time
Royal Tunbridge Wells Internet 3 days ago
East Grinstead Internet 4 days ago
Uckfield Internet 12 days ago
East Grinstead Wi-fi 13 days ago
Cranbrook E-mail 14 days ago
Royal Tunbridge Wells Internet 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • MarkHansell1
    Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

  • kevcorb
    Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • erskineandrew
    Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • cookyh
    Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • Tim_J_Murray
    Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • dansands
    Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • DoctorKoolBeans
    Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • Captured_Cupid
    Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • callyauckland
    caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • cookyh
    Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • stubro1970
    Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • KeetchMichael
    Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • stubro1970
    Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • mrslring
    Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • cookyh
    Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • lollifloss
    Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EdKiernan
    David (@EdKiernan) reported

    Good to see BTsport still chatting ****.. FFS #COYG

  • Becksb04
    Becky (@Becksb04) reported

    @bt_uk Your sole purpose is to provide your customers with a service they pay for. My 80yr old father in law has been without phone or Internet for 3 weeks and you've failed to not only do anything about it, but accept responsibility. Stop fobbing him off with your scripted..

  • Becksb04
    Becky (@Becksb04) reported

    @bt_uk He's being told there's no issue with the network, & an engineer has been booked (again). However, the last engineer was sent in Dec when the phone line was cracking. They reset the line from the box & refused to enter the house. Told him to "call when covid is over". How cruel.

  • pseveruscarter
    Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • DrewMerson
    DrewMerson (@DrewMerson) reported

    My internet just cut out for what I think must be the 6th or 7th time this weekend. @bt_uk doing their very best, as usual, to thwart the notion that watching TV by streaming is a viable option. I don’t know if it’s their routers that are jank, but their ‘guarantees’ mean zilch.

  • AnthonyBrowne95
    Mr. Browne💫 (@AnthonyBrowne95) reported

    Palace and Fulham have been so poor this season both @SkySportsPL and @btsport passed on putting them on their channel😭

  • wallacemc2011
    walls (@wallacemc2011) reported

    @btsport what game is the commentator watching?!!!!! Ndidi was ABSOLUTELY NOWHERE NEAR EVANS!!! WTF 😬 #LEIARS

  • Becksb04
    Becky (@Becksb04) reported

    @bt_uk He's been given an estimated resolution date of Thursday 4th. Does he have to wait until then before claiming compensation, seeing as he's still paying for a service he's not receiving?

  • LauraaaDent
    Laura Dent (@LauraaaDent) reported

    Reported a fault on Tuesday with our broadband, update said fixed by Friday, still not working today and when contacted on a live chat someone just left after advising an engineer needs to come out? Not good enough @bt_uk #unhappycustomer #workingfromhomenightmare

  • Dropkick_Gooner
    Gooner Murphy🇮🇪 (@Dropkick_Gooner) reported

    WTF am I listening to on @btsport ? It’s constant toilet Savage and Humphrey are chatting