BT (British Telecom) outages and service status in Royal Tunbridge Wells, England
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Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Royal Tunbridge Wells, including 2 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jun 27, 2:18 PM GMT+1.
- Internet (83%)
- Phone (17%)
The latest reports from users having issues in Royal Tunbridge Wells come from postal codes TN2 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royal Tunbridge Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Royal Tunbridge Wells, England
The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, West Malling, Tonbridge, Crowborough, Maidstone, Aylesford, Sevenoaks, and Heathfield.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells
|
Phone | 4 hours ago |
|
West Malling
|
Internet | 20 hours ago |
|
Tonbridge
|
Internet | 4 days ago |
|
West Malling
|
Internet | 9 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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Kevin C (@kevcorb) reported from Royal Tunbridge Wells, EnglandThanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Dan Sands (@dansands) reported from East Grinstead, England@bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help
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Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Andrew Crowe (@AndrewCrowe11) reported from Kings Hill, England@bt_uk The phone number has been disconnected from the company. It has not been reconnected to my mother-in-law. This is now nearly a week without her phone number. She is 86 years old and lives on her own and is very vulnerable. If anything happens this is really down to you
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Andrew Erskine (@erskineandrew) reported from Sevenoaks, EnglandFor both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Laura Ring (@mrslring) reported from Maidstone, England@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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George and Karen Bowles (@BowlesAnd) reported from Tonbridge, England@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
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Stuart B (@stubro1970) reported from Horsmonden, England@bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit
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Emma brown (@lollifloss) reported from Maidstone, EnglandTrying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Stuart B (@stubro1970) reported from Horsmonden, England@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, EnglandWe still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, EnglandAnother day, another non delivery of @bt_uk broadband service!
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Lewis Winwood (@lewiswinwood) reported from Edenbridge, EnglandThis is absolute Bull shit and i pray that people all ready paying the BT subscription cancel in their droves as a result shame on you @btsport
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Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England@bt_uk If you are going to DROP the totally unnecessary extra increase of 3.9%, then there's every reason to do so. Your profits are for investment, NOT passing it on to the customer to ask us for EVEN MORE at this time or any time. Cannot wait to end my contract. Thieves!!
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Queen Cooky 🗝 (@cookyh) reported from Leigh, EnglandCurrently in a phone queue to @bt_uk customer services, 20 minute wait!
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Mark Hansell (@MarkHansell1) reported from Hadlow Down, England@bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else
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Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England@bt_uk Please let my last quote tweet, can no interim solution be offered?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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TINA MOORE (@Sassytrip88) reported@Catheehello @bt_uk Same very annoying problem and really slow internet that keeps cutting out So much for quicker connection
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Berni (@BikerBerni) reported@bt_uk Yet again BT email not working.
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TINA MOORE (@Sassytrip88) reported@bt_uk you are an absolute joke All services down while you make improvements No reply on various contact inf Terrible internet signal and no email If I could get out of contract I would but your shafting us there too
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jpb0332 (@jb0332) reportedI have ongoing issue with BT & internet connectivity outside UK! Using WiFi I cannot connect to get mail on phone, iPad & computer! WiFi will not connect to Btinternet server! I spent hours resetting everything, next day it’s same problem! Gmail is ok @BTGroup @bt_uk
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grace hooper (@messalinahooper) reported@bt_uk how long do I muck around with the chat bot, refresh everything etc before I give up and go to bed early. Again. Tell me if I need a booster or ket me out of this horrible 4 week nightmare
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bob (@Rigamortai) reported@bt_uk can't wait. One month and I can after 20 years cancel my contract to finally enjoy a decent network speed for less money. Yeehaa @Starlink good riddance @bt. Your customer service stinks
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Darren Smith (@Smicer999) reported@bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?
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Steve 'beyond the bounds of respectability' (@Stever_wales) reported@bt_uk I eventually got through , was on the phone for over an hour, repeating my issue to 3 different staff members, and still no resolution or definitive answer. I need someone to own the problem, report back to me on progress of a Welfare Issue.
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Amanda Eastwood (@eastwap) reported@bt_uk As previously stated, I will never call BT again. Absolutely appalling services provided whenever I have called them.
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George Somerville (@geosomerville) reportedDear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!