BT (British Telecom)

BT (British Telecom) Outage Report in Royal Tunbridge Wells, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Royal Tunbridge Wells, Kent, England 11/21/2024 19:45

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Royal Tunbridge Wells, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Heathfield, Maidstone, Aylesford, Cranbrook, Westerham, Edenbridge, East Grinstead, Crowborough, West Malling, Uckfield and Sevenoaks.

Loading map, please wait...
City Problem Type Report Time
United KingdomHeathfield Internet
United KingdomMaidstone Internet
United KingdomHeathfield Internet
United KingdomMaidstone Internet
United KingdomAylesford Wi-fi
United KingdomMaidstone Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • Tim_J_Murray Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Andrew12455474 Andrew (@Andrew12455474) reported

    @England @bt_uk foden was terrible wtffff?

  • philip_gundry Philip Gundry (@philip_gundry) reported

    @btsport been charged for bt sport but when trying to log in through ps4 app keep getting code id153...can i get some help as your live chat service is useless

  • OspreySyno Syno osprey (@OspreySyno) reported

    @freddiehiggins_ @England @bt_uk Never seen such a odd comment I could do better at 13

  • AndyB_73 Andy Birbeck 💙 (@AndyB_73) reported

    @bt_uk @SeanAFlynn1983 Same for me, in West London W5 area - been working from home for a year now, like most, and not had a single connectivity problem. Nothing called out in my area on your tool. Not doing anything different today but seriously slow internet. Pls can you check

  • rjhsteel2001 Richard (@rjhsteel2001) reported

    @bt_uk Got the new BT Hub 2 and the wifi signal is worse the the older BT HUB 1 we had?

  • gsrodger Gordon Rodger-Burns (@gsrodger) reported

    Well after 2 days of "being with" @bt_uk & @OpenreachHelp i still NO WIFI, a "home hub" that doesn't work and still waiting on a Manager to speak to because of their ineptitude! Great customer welcome here! Wish I didn't bother!

  • chloethomasecom Chloe Thomas 〓〓 (@chloethomasecom) reported

    @bt_uk @BTCare Although.... I suppose total lack of a line could be considered an issue!

  • RichardCasey NO YOU SHUT UP! (@RichardCasey) reported

    @bt_uk You mean like the *spam* that claimed i had two phone lines with BT simultaneously, despite never having been sent a bill for it in the two years i was with you? Wait, no, that was actually something BT did and then defended for nearly three years...

  • kimtendo64 𝕂 𝕀 𝕄 𝕄 𝕐 🤙🏼 (@kimtendo64) reported

    @bt_uk hey I wondered if you could help me - my broadband has gone up to £52 since Feb and I’m unsure why?

  • chloethomasecom Chloe Thomas 〓〓 (@chloethomasecom) reported

    @bt_uk @BTCare Hi Gareth, Thanks good guess, but there isn't a line for there to be an issue with... we're hoping to connect a new building to the network, and waiting on notification of when they want to do a site visit to price the connection. (and for the router to arrive)