BT (British Telecom) Outage Report in Royal Tunbridge Wells, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Royal Tunbridge Wells, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Heathfield, West Malling, East Grinstead, Maidstone, Uckfield and Crowborough.
| City | Problem Type | Report Time |
|---|---|---|
 Heathfield |
Internet | |
| West Malling |
Internet | |
| East Grinstead |
Phone | |
| Maidstone |
Internet | |
| East Grinstead |
Internet | |
| Maidstone |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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rob
(@afc_rc) reported
from
Edenbridge, England
@bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Colin Hepburn
(@Captured_Cupid) reported
from
East Grinstead, England
@boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Dan Sands
(@dansands) reported
from
East Grinstead, England
@bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Tim Murray 🇬🇧🔶🇪🇺
(@Tim_J_Murray) reported
from
Uckfield, England
@bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gh4ni
(@KenyanGhani) reported
@bt_uk furious with your piss poor engineer waited 7 weeks for internet the appointment was at 1pm he comes 2 hours before while I am at work makes me drive all the way home. When he sees me in the rear view mirror he drives of WTF
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Mike Skelton
(@MikeSke70905895) reported
@bt_uk hi im trying to cancel my broadband and phone and the number 0800 783 1401 I have tried has kept me on hold for 15mins???? Can I not cancel online? If so can you point me in the right direction please
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Lauren
(@L4UR3_N) reported
@bt_uk I’ve been trying to talk to someone via Live Chat or email as not comfortable talking on the phone. I would like to potentially cancel my mobile contract as other networks are offering better prices. Can someone contact me via email to resolve before I change networks
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Sophie Smith
(@SylviaS34968108) reported
@OpenreachHelp @Jayne2502 Done on multiple occasions. Was told by your engineer last Monday it was the router.....new router finally here today - still no service, asked @bt_uk to escalate, told no Engineer available until Monday 1st Feb - unbelievable!
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Mondirock
(@Mondirock) reported
@bt_uk The beginning of the end for BT mobile since EE are now in control. Poor, rubbish ee customer services, ripping customers with fake charges. End of BT mobile.
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Kate Leech
(@Fineweathergirl) reported
@bt_uk I have Halo package but can't get wifi in all rooms so need to order another 2 discs....how do I do this?? On hold for 15 mins so far on phone. Please help!
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Bonnie Gomersall
(@BonnieGomersall) reported
@bt_uk some workmen have turned up to fix our telegraph pole, last time this happened it took the broadband out all afternoon no warning, I have 4 zoom meetings today! Why no warning??? #disgustedoftunbridgewells
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Abbi Barker
(@AbbiPearce92) reported
@bt_uk No, we would phone to say it wasn't working. BT would talk us through it for them to say see if that works and it would be left at that. The upstairs box we had never worked for the 11 months we had it.
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GiveMe_Moar_Hope
(@Goth__Mom) reported
Dear @bt_uk you are a phone company and you can literally have as many phone lines as you want so why is it taking 30 minutes to get through to you? Using #chynavirus as an excuse for shitty customer service is not acceptable.
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Abbi Barker
(@AbbiPearce92) reported
@bt_uk Cancelled because it never worked and went round in circles trying to get it to work. BT then gave us a huge bill,due to cancellation. We challenged it and they took £30 off the final bill.