BT (British Telecom)

BT (British Telecom) Outage Report in Royal Tunbridge Wells, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Royal Tunbridge Wells come from postal codes TN1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Royal Tunbridge Wells, Kent, England 10/08/2025 12:05

October 08: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royal Tunbridge Wells, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Royal Tunbridge Wells, Sevenoaks, Heathfield and West Malling.

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City Problem Type Report Time
United KingdomMaidstone Total Blackout
United KingdomRoyal Tunbridge Wells Total Blackout
United KingdomRoyal Tunbridge Wells Wi-fi
United KingdomMaidstone Internet
United KingdomSevenoaks Internet
United KingdomHeathfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • allarsenalchat All Arsenal Chatter (@allarsenalchat) reported from Royal Tunbridge Wells, England

    Terrible commentators again on @btsport tonight

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • SueRooVan Susan Rooney (@SueRooVan) reported from Royal Tunbridge Wells, England

    @bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP

  • buzyizzy21 Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England

    @bt_uk If you are going to DROP the totally unnecessary extra increase of 3.9%, then there's every reason to do so. Your profits are for investment, NOT passing it on to the customer to ask us for EVEN MORE at this time or any time. Cannot wait to end my contract. Thieves!!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • AndrewCrowe11 Andrew Crowe (@AndrewCrowe11) reported from Kings Hill, England

    @bt_uk The phone number has been disconnected from the company. It has not been reconnected to my mother-in-law. This is now nearly a week without her phone number. She is 86 years old and lives on her own and is very vulnerable. If anything happens this is really down to you

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • BowlesAnd George and Karen Bowles (@BowlesAnd) reported from Tonbridge, England

    @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • afc_rc rob (@afc_rc) reported from Edenbridge, England

    @bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • womenrule30 womenruletheworld30🤍🧡 (@womenrule30) reported

    @AdamCatterall How can I buy the PPV online on the BTsport app? I normally get a link to buy on the app and it’s quick and easy but this time round seems harder then before. Can anyone help me?

  • jessaturnerx Jess Turner (@jessaturnerx) reported

    @bt_uk Can’t report this issue when your website is total shite

  • Marco_Pi91 Marco Pizza (@Marco_Pi91) reported

    @bt_uk worst broadband service ever. In central London (Battersea - SW11) without internet since the 22nd of March. Almost one month now and problem still there. Nobody knows how to fix it. In 2022. I think it is a real shame for a national leading provider like BT. #shameBT

  • My95_H My H (@My95_H) reported

    @bt_uk hi team! I set up my new router today and it was flashing orange for over 15’ - what else can we do? I’ve also tried to turn it off and on again and it continued to flash orange. Pls help as I need to wfh tomorrow!

  • dawnie2305 Dawn Gifford 💙 (@dawnie2305) reported

    @TonyfutureDj @bt_uk Yep, shame I'm about to get in trouble at work because I can't do my job properly without it

  • wee_ja9 Dr Janine Simpson (@wee_ja9) reported

    No further forward today - waiting for a call tomorrow - this will be 6 days since the problem reported, with no solutions from @bt_uk as to how to protect their vulnerable client who is registered blind. What’s the point of a #VulnerabilityPolicy ? @RNIBNI

  • k_1888 karen boyle (@k_1888) reported

    @bt_uk having placed an order 6 weeks ago for fibre I still have no installation. Sub standard service from the alleged market leader.

  • elli923 Elli (@elli923) reported

    @bt_uk had an engineer come fit my fibre yesterday, left before it was working, called yesterday and was told it will activate at midnight. It hasn’t. And my old internet has been switched off. I have exams this week that I need to revise for, my 4G signal is poor at my (1/2)

  • adventuresofi_ The Adventures Of I (@adventuresofi_) reported

    @bt_uk @MartinSLewis Want to cancel BT Sport account as prices have increased, but told that I'd need to pay £200+ to leave contract, absolute daylight robbery and totally unacceptable in current climate !!!!

  • redmistyshots redswan (@redmistyshots) reported

    @ChrisWr21053732 @TheSweeney1988 @btsport No Wilder is just a crap boxer. 1st and 3rd Fury shouldve lost. Every HW has potential KO power, you don't actually need a Wilder punch, half the power is enough and besides which boxer has this infamous punch actually KOd... TF was his 1st REAL challenge and he failed miserably.