BT (British Telecom)

BT (British Telecom) Outage Report in Royal Tunbridge Wells, Kent, England

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The latest reports from users having issues in Royal Tunbridge Wells come from postal codes TN2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Royal Tunbridge Wells, Kent, England 11/17/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royal Tunbridge Wells, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: East Grinstead, Crowborough, Royal Tunbridge Wells, Maidstone, West Malling and Sevenoaks.

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City Problem Type Report Time
United KingdomEast Grinstead E-mail
United KingdomCrowborough Wi-fi
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Internet
United KingdomMaidstone Internet
United KingdomMaidstone Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • lewiswinwood Lewis Winwood (@lewiswinwood) reported from Edenbridge, England

    This is absolute Bull shit and i pray that people all ready paying the BT subscription cancel in their droves as a result shame on you @btsport

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

  • lewiswinwood Lewis Winwood (@lewiswinwood) reported from Edenbridge, England

    @tundeajayi999 @btsport When people get to talking about boxing where ever they are be it a barber shop,cafe anywhere they talk about all boxers especially ones that have been unified world champs i hope Yarde can do it but to down play Kovalevs achievments is foolish

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • Tim_J_Murray Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • Jonthemoney Jon Sadler (@Jonthemoney) reported from Kemsing, England

    The commentary on @btsport is so bad. Shinner! #cringe #LIVMUN

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnieandMaisie Annabel Pritchard (So blessed). (@AnnieandMaisie) reported

    @bt_uk Thank you. I am still having problems. I am asked to put in a PIN code. I don't HAVE a PIN code. WHERE in the instructions is the SIMPLE message which tells me EXACTLY how to stop there being no ringing tone when people with withheld numbers ring me. Time after time after

  • fittonalice Alice Fitton (@fittonalice) reported

    @bt_uk I have had to place yet another order which is going to take over two weeks to be set up. I was told I would get a case worker giving me regular updates on this and thus far nobody has given me any updates and it has been a week. Shocking customer service

  • moic Moira (@moic) reported

    @bt_uk The scam caller, fyi, just so you know, was suggesting my IP address(es) public, not private and they would help me fix it. You’ve probs heard this many times. Thanks again.

  • 4dmbrown David Brown (@4dmbrown) reported

    Why is @btsport getting such terrible NCAA games now? It used to be worth it to see Alabama every week, but this season we barely get any Top 10. WTF?

  • Meggannmeggann megan (@Meggannmeggann) reported

    @mearzyy @bt_uk BT is a terrible company. How they’ve treated you is appalling. They need to fix this issue now not in 3 months. Beyond a joke

  • mearzyy Mearzy (@mearzyy) reported

    @Halif4x @bt_uk is it normal to make a customer wait 8 months for internet? Pathetic

  • AnnieandMaisie Annabel Pritchard (So blessed). (@AnnieandMaisie) reported

    @bt_uk Why is it then whenever a with held number dialls my BT6500 cordless phone there is never a ringing tone? Driving me mad.

  • NickHeathADI Nick Heath (@NickHeathADI) reported

    @bt_uk No, I can access the planner, & move up & down the channels but I can't select any & there are no programmes listed (everything is blank) It's been stuck on ITVbe since your broadband engineer visited on Tuesday. Apparently he isn't qualified to do anything with the TV

  • _ADamian Dre (@_ADamian) reported

    @bt_uk Thanks for your reply. Your colleagues over the phone yesterday were saying the fault is inside our home, but it’s not because the we can see the Wi-Fi with full signal on our devices, we can log onto it but there is no internet coming in the home. 1/2

  • jerry_bateman Jerry-Hates Tories (@jerry_bateman) reported

    @bt_uk Hi BT, is there a Broadband outage in Peterborough? My router is flashing purple and I've got no Internet