BT (British Telecom) Outage Report in Heathfield, East Sussex, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
The latest reports from users having issues in Heathfield come from postal codes TN21.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Lewes, Hailsham, Bexhill-on-Sea, Uckfield, Royal Tunbridge Wells, East Grinstead, Heathfield, Battle, Crowborough and Newhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Lewes |
Internet | |
| Hailsham |
Internet | |
| Bexhill-on-Sea |
Internet | |
| Bexhill-on-Sea |
Internet | |
| Uckfield |
Internet | |
| Royal Tunbridge Wells |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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darren bonwick
(@darrentacker) reported
from
Peacehaven, England
@bt_uk day 17 no internet /broadband thanks bt/openreach promised week on week now say 29 th 5weeks without service they disconnected on 27/11 worst service provider award goes to bt/openreach
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Cheryl #JohnsonOut 💙
(@buzyizzy21) reported
from
Uckfield, England
@bt_uk If you are going to DROP the totally unnecessary extra increase of 3.9%, then there's every reason to do so. Your profits are for investment, NOT passing it on to the customer to ask us for EVEN MORE at this time or any time. Cannot wait to end my contract. Thieves!!
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James E Foster
(@JamesEFoster4) reported
from
Polegate, England
@bt_uk moved house two weeks after we informed you. Still no service with phone, broadband or tv. Been sent a device to get broadband from. It’s pathetic. A iPhone hotspot has a stronger coverage. You are a complete joke. #GoodbyeBT
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Mark Hansell
(@MarkHansell1) reported
from
Hadlow Down, England
@bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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Colin Hepburn
(@Captured_Cupid) reported
from
East Grinstead, England
@boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Dan Sands
(@dansands) reported
from
East Grinstead, England
@bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help
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Tim Murray 🇬🇧🔶🇪🇺
(@Tim_J_Murray) reported
from
Uckfield, England
@bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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All Arsenal Chatter
(@allarsenalchat) reported
from
Royal Tunbridge Wells, England
Terrible commentators again on @btsport tonight
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Louise edwards
(@grufflou) reported
@KingsgroundTiff @GabyRoslin @BTCare Cancel your direct debit ?
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clare
(@Clareyb1402) reported
@virginmedia Now been waiting on a reply for 3 days, I have now switched to @bt_uk so need to cancel with you ASAP. Still can’t get through on either live chat or phone line.
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Spike
(@tenbus_uk) reported
@bt_uk To clarify - it's not my connection to the router that is dropping out but the connection from the router (BT Smart Hub) & the BT network (VDSL). I get the pretty flashing pink, $ purple light show :) It is normally rock solid but it's dropped out at least 3 times in last week :(
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Rutszy
(@Rutszywys) reported
@bt_uk @standardzy Yeah stfu bt worst internet out there
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Chris Priestley
(@crispriestley) reported
Hello @bt_uk - the two choices on your chat box are billing and fault - what happened to support? How do I get access to that?
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Tomasi 🇱🇺
(@_tomasi1) reported
@GabyRoslin @BTCare Go to virginmedia - it's a better service.- get tv, internet & free phonecalls (tv pic is super sharp)
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Lesmo49
(@Crumblepop) reported
@bt_uk Yes I did with absolutely no thanks to BT - you’re the first person to have responded. Pretty poor service but thanks for your query.
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Mary-Kate
(@mjky73) reported
@GabyRoslin @BTCare Wouldn’t be regarding internet connection being poor today would it?
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Gaby Roslin 💙
(@GabyRoslin) reported
@bt_uk Thanks but last time you tried to help me on here you didn’t manage it and. I one ever contacted me
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Janthea46
(@janthea46) reported
@LozzaFox Change to BT. I haven’t had any problems. @bt_uk