BT (British Telecom)

BT (British Telecom) Outage Report in Heathfield, East Sussex, England

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The latest reports from users having issues in Heathfield come from postal codes TN21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Heathfield, East Sussex, England 12/23/2024 02:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heathfield, East Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Heathfield, East Grinstead, Uckfield, Royal Tunbridge Wells, Battle, Newhaven, Hailsham, Bexhill-on-Sea, Crowborough and Lewes.

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City Problem Type Report Time
United KingdomHeathfield Internet
United KingdomHeathfield TV
United KingdomEast Grinstead Internet
United KingdomUckfield Wi-fi
United KingdomRoyal Tunbridge Wells Internet
United KingdomRoyal Tunbridge Wells Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • JamesEFoster4 James E Foster (@JamesEFoster4) reported from Polegate, England

    @bt_uk moved house two weeks after we informed you. Still no service with phone, broadband or tv. Been sent a device to get broadband from. It’s pathetic. A iPhone hotspot has a stronger coverage. You are a complete joke. #GoodbyeBT

  • Tim_J_Murray Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • darrentacker darren bonwick (@darrentacker) reported from Peacehaven, England

    @bt_uk day 17 no internet /broadband thanks bt/openreach promised week on week now say 29 th 5weeks without service they disconnected on 27/11 worst service provider award goes to bt/openreach

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • karl_hopkins karl hopkins (@karl_hopkins) reported

    @bt_uk seem to have Internet Issues in the baker street area of London, from BT hosted lines. Please confirm if there are issues in the area?

  • JustFoo97056889 Just Football (@JustFoo97056889) reported

    What shite from @RobbieSavage8 . That was a RED card for Fernandes . He is a horrible player. @chris_sutton73 #btsport

  • LouLou90Lou Lou Lou (@LouLou90Lou) reported

    @bt_uk Should have said, I’m staying with my brother and it’s his wifi that’s bad. I pay £22 in Glasgow and my wifi is amazing. Maybe it’s about time you upgraded your old wiring here in Kintyre.

  • Grinny09 Tom Grinstead (@Grinny09) reported

    @bt_uk seriously frustrated and annoyed by the latest misleading sale of your products! Latest complaint lodged this evening and expecting a call back tomorrow but will it make a difference…you tell me!

  • PaulOehme5 Paul Oehme (@PaulOehme5) reported

    @bt_uk I don't have my mobile with you, so can I txt the number to see if their is a fault. My broadband is on the fibre network and my home phone is come down the same line.

  • gillygen Gill Gentles (@gillygen) reported

    @btbusinesscare I have actually made an official complaint which is being investigated but thank you for taking time and trouble and asking. I am hoping a resolution will be reached but atm, no. I’m not at all happy.

  • FlashDan87 Daniel Ashcroft (@FlashDan87) reported

    Are @btsport pumping artificial crowd noise into this game, really weird timing etc. Get me back to Old Trafford ASAP, this is horrid.

  • ChelseaChris26 ChelseaChris (@ChelseaChris26) reported

    @mike021949 @chriswrightzz @btsport Had the same issue

  • akkkk93 Abdullah (@akkkk93) reported

    Hands down @bt_uk and @EE are the worst mobile providers in the UK Not surprised they’re merging as one… one horrible company buying another horribly ran company. Steer clear and save your money 😴😴

  • camillamorgan Camilla Morgan (@camillamorgan) reported

    @BTCare my parents are in their 80s and vulnerable - and their landline and internet are down. They’ve been told it won’t be fixed until next Tuesday. Can this be looked into?