BT (British Telecom) Outage Report in Heathfield, East Sussex, England
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The latest reports from users having issues in Heathfield come from postal codes TN21.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Heathfield, East Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: East Grinstead, Hailsham, Royal Tunbridge Wells, Crowborough, Lewes, Heathfield, Uckfield and Bexhill-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 East Grinstead |
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| Hailsham |
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| Hailsham |
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| Royal Tunbridge Wells |
Total Blackout | |
| Crowborough |
Phone | |
| East Grinstead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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darren bonwick
(@darrentacker) reported
from
Peacehaven, England
@bt_uk day 17 no internet /broadband thanks bt/openreach promised week on week now say 29 th 5weeks without service they disconnected on 27/11 worst service provider award goes to bt/openreach
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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Mark Hansell
(@MarkHansell1) reported
from
Hadlow Down, England
@bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else
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Tim Murray 🇬🇧🔶🇪🇺
(@Tim_J_Murray) reported
from
Uckfield, England
@bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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James E Foster
(@JamesEFoster4) reported
from
Polegate, England
@bt_uk moved house two weeks after we informed you. Still no service with phone, broadband or tv. Been sent a device to get broadband from. It’s pathetic. A iPhone hotspot has a stronger coverage. You are a complete joke. #GoodbyeBT
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Mark Hansell
(@MarkHansell1) reported
from
Hadlow Down, England
@bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish
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Dan Sands
(@dansands) reported
from
East Grinstead, England
@bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help
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Colin Hepburn
(@Captured_Cupid) reported
from
East Grinstead, England
@boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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IndySNPGer🏴🇪🇺🇵🇸 ImWithNicola
(@SoProudScottish) reported
@glasgowcathcart @BBCchrismclaug @btsport Again, do you think banning them from Ibrox will change their beliefs and behaviour, or will the trouble simply be transferred elsewhere? Strict liability will solve nothing. SNP have been in power for a long time. What have they done to solve this scourge in our society?
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Helen Chivers
(@chivers_helen) reported
@bt_uk It changed after speaking to advisor less than 2 hours before. This is the problem. I am so close in abandoning everything.
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Jim
(@jim_slight) reported
@BBCchrismclaug @btsport @policescotland Look in the bright side. At last they are admitting they have a problem
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Hülya
(@HulyaAhmet5) reported
@btsport what is the issue with the channels this evening? Can't even watch a football match properly, as it keeps cutting out
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poppy 🪓
(@poppyvelluto) reported
@bt_uk been told i need to be in for an engineer to fix my internet but was also told it is an outside problem?? i am not off till saturday and no engineers want to come out at the weekend! never getting my internet fixed by you am i 🙃🙃🙃
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J
(@Edite_opulenti) reported
@bt_uk quoted 1-3mbps (frankly not good enough anyway) and have been getting less than 5% of that for the past week. honestly not good enough and honestly feel like we shouldn’t have to pay for your sub-par service.
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BornasLeftPeg
(@RangersAjax) reported
@BBCchrismclaug @btsport @policescotland Rangers not giving a **** and refusing to put up with this type of crap anymore is the real story and it’s a fine one.
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Stone Throw Designs
(@stone_throw) reported
@bt_uk our broadband suddenly dropped out and now has a steady orange light. Tried reporting an outage but not been successful. How can we get this sorted? Seen others in our area have also got an outage. Although the online status checker says no known issues
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Andrew Jenkins
(@AJenkins_AJ) reported
@bt_uk Still no updates on this and still unable to get into account… can’t get through on phone unless prepared to wait over an hour!! Shocking service!
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lee munro
(@officialmunro) reported
@BBCchrismclaug @mstewart_23 @btsport Rangers get more embarrassing each day. You couldn’t write this ****. If someone is not safe in that ******** of a stadium, then shut it down.