BT (British Telecom) Outage Report in Heathfield, East Sussex, England

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heathfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (6%)
• TV (1%)

Live Outage Map Near Heathfield, England

The most recent BT (British Telecom) outage reports came from the following cities: East Grinstead, Uckfield, Royal Tunbridge Wells, Hailsham, and Heathfield.

City	Problem Type	Report Time
East Grinstead	Internet	11 hours ago
Uckfield	Internet	8 days ago
East Grinstead	Wi-fi	9 days ago
Royal Tunbridge Wells	Internet	14 days ago
Royal Tunbridge Wells	Phone	17 days ago
Uckfield	Internet	19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

• 
  Seb St John (@SebStJohn1) reported 1 minute ago from Royal Tunbridge Wells, England

  @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

• 
  James E Foster (@JamesEFoster4) reported 5 minutes ago from Polegate, England

  @bt_uk moved house two weeks after we informed you. Still no service with phone, broadband or tv. Been sent a device to get broadband from. It’s pathetic. A iPhone hotspot has a stronger coverage. You are a complete joke. #GoodbyeBT

• 
  Mark Hansell (@MarkHansell1) reported 5 minutes ago from Hadlow Down, England

  @bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else

• 
  Kevin C (@kevcorb) reported 6 minutes ago from Royal Tunbridge Wells, England

  Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

• 
  Dan Sands (@dansands) reported 10 minutes ago from East Grinstead, England

  @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

• 
  Dragon Signs (@dragonsigns) reported 15 minutes ago from Ticehurst, England

  @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

• 
  Seb St John (@SebStJohn1) reported 16 minutes ago from Royal Tunbridge Wells, England

  @bt_uk It doesn't work.

• 
  Queen Cooky 🗝 (@cookyh) reported 18 minutes ago from Royal Tunbridge Wells, England

  @bt_uk Please let my last quote tweet, can no interim solution be offered?

• 
  Helen Deller (@helsdell) reported 18 minutes ago from Royal Tunbridge Wells, England

  @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

• 
  caroline auckland (@callyauckland) reported 20 minutes ago from Royal Tunbridge Wells, England

  . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

• 
  Stuart B (@stubro1970) reported 24 minutes ago from Horsmonden, England

  @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

• 
  Helen Deller (@helsdell) reported 26 minutes ago from Royal Tunbridge Wells, England

  @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

• 
  Mark Hansell (@MarkHansell1) reported 27 minutes ago from Hadlow Down, England

  @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

• 
  Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported 34 minutes ago from Uckfield, England

  @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

• 
  Colin Hepburn (@Captured_Cupid) reported 35 minutes ago from East Grinstead, England

  @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

• 
  Stuart B (@stubro1970) reported 39 minutes ago from Horsmonden, England

  @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

• 
  Seb St John (@SebStJohn1) reported 44 minutes ago from Royal Tunbridge Wells, England

  We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

• 
  darren bonwick (@darrentacker) reported 45 minutes ago from Peacehaven, England

  @bt_uk day 17 no internet /broadband thanks bt/openreach promised week on week now say 29 th 5weeks without service they disconnected on 27/11 worst service provider award goes to bt/openreach

• 
  Seb St John (@SebStJohn1) reported 47 minutes ago from Royal Tunbridge Wells, England

  At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

• 
  Seb St John (@SebStJohn1) reported 60 minutes ago from Royal Tunbridge Wells, England

  Another day, another non delivery of @bt_uk broadband service!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Roger Neal (@rogredhat) reported 4 minutes ago

  Evening @btsport think you’ve got a mic problem on your Wycombe v Spurs match... the commentators keep cutting out

• 
  Thom 🏳️‍🌈💙 (@ThomTellyAddict) reported 4 minutes ago

  @bt_uk No issue with the @bt_uk signal, just an issue with @NOWTV finding it!!!

• 
  FredORourke (@rourke_fred) reported 9 minutes ago

  @bt_uk I’ve used it to report every time. I think I have like 4-5 issues going at the moment.

• 
  Daren Carr (@AlmightyDaz) reported 12 minutes ago

  @bt_uk I assumed you would of at least cancelled the payment for the mobile and not the sim then. So now I can cancel it as it should be a rolling contract then?

• 
  thats definitely not poggers (@Mr_Tomatoad) reported 15 minutes ago

  @bt_uk Yeah this is BS, my family has BT wifi and it is SHOCKINGLY TERRIBLE. Your network is a fraud 🙄

• 
  Ram Morla (@askRamm) reported 18 minutes ago

  @bt_uk my broadband fiber connection is very choppy and I completely dissatisfied, how can I get appropriate resolution?

• 
  Gerry Skerritt (@SkerrG) reported 21 minutes ago

  @bt_uk So if you can't provide it you give me £100 cashback and then charge £10 per month to provide the solution. Is that correct?

• 
  Jenni Seex (@jenniseex) reported 21 minutes ago

  Hi @bt_uk I’m really looking forward to joining you for a reliable and reasonably priced service. You may want to have a word with your rivals over @virginmedia though as apparently they know your services better than you and told me I would not be able to get installation

• 
  Neil Barker (@BigWoofa) reported 24 minutes ago from Breasclete, Scotland

  @bt_uk It’s a first world problem. You’ll probably connect us eventually and pay paltry compensation. But do consider your customers and the value they place on a reliable connection. You really have no idea!

• 
  Daniel Shepherd (@DanieIShepherd) reported 26 minutes ago

  @bt_uk Alannah, I’m a BT Halo customer, how do I go about getting the promised 4G mini hub whilst my connection is down? Really need it as everything relies on the internet here, even my hot water!