BT (British Telecom) Outage Report in Heathfield, East Sussex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Heathfield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heathfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Heathfield, England
The most recent BT (British Telecom) outage reports came from the following cities: East Grinstead, Uckfield, Royal Tunbridge Wells, Hailsham, and Heathfield.
| City | Problem Type | Report Time |
|---|---|---|
 East Grinstead
|
Internet | 9 hours ago |
|
Uckfield
|
Internet | 8 days ago |
|
East Grinstead
|
Wi-fi | 9 days ago |
|
Royal Tunbridge Wells
|
Internet | 14 days ago |
|
Royal Tunbridge Wells
|
Phone | 17 days ago |
|
Uckfield
|
Internet | 19 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Dan Sands (@dansands) reported from East Grinstead, England@bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help
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Mark Hansell (@MarkHansell1) reported from Hadlow Down, England@bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish
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Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, EnglandAt what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, EnglandWe still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England@boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.
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Dragon Signs (@dragonsigns) reported from Ticehurst, England@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England@bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown
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James E Foster (@JamesEFoster4) reported from Polegate, England@bt_uk moved house two weeks after we informed you. Still no service with phone, broadband or tv. Been sent a device to get broadband from. It’s pathetic. A iPhone hotspot has a stronger coverage. You are a complete joke. #GoodbyeBT
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caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Stuart B (@stubro1970) reported from Horsmonden, England@bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit
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Stuart B (@stubro1970) reported from Horsmonden, England@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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darren bonwick (@darrentacker) reported from Peacehaven, England@bt_uk day 17 no internet /broadband thanks bt/openreach promised week on week now say 29 th 5weeks without service they disconnected on 27/11 worst service provider award goes to bt/openreach
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Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, EnglandAnother day, another non delivery of @bt_uk broadband service!
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Kevin C (@kevcorb) reported from Royal Tunbridge Wells, EnglandThanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Mark Hansell (@MarkHansell1) reported from Hadlow Down, England@bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else
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BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon **** (@Sddmate) reported@bt_uk And that just about sums up the awful service and lack of ownership to the problem I’m having from BT 😡
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markymark2020 (@markymark20201) reported@bt_uk ****** excuse I was given is because of outstanding bill..but iv never not paid my bills. .. because I upgraded to ftth my bill was a bit higher so anyone with half brain would realise it will take longer to pay..but ohh no bt just cuts of with no warning at all ...
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Beardlyson (@Beardlyson) reported@bt_uk I will, providing @OpenreachHelp cancel again without informing us again
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Hyy • (@Hydrationnn) reported@bt_uk Your company is tragic, how are you not gonna send me a code for an Xbox series x when I registered to receive one? Loyal customer for 10+ years and this is how you treat me, guess I'll go **** myself then. Awful company, you're lucky you have rights to CL football.
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Aarooooon (@AaronTourle) reported@billymchale @bt_uk Exact same issue here mate, utter joke
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Simon **** (@Sddmate) reported@bt_uk Think you’re referring to the follow phone call I was supposed to get around 10:00am today that your colleague promised! It’s now 16:27 still no call and still have problems 😡
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markymark2020 (@markymark20201) reported@bt_uk Now I'm being told by resolution dept that I won't be reconnected..after confirming that a Manuel reconnection will be done...by yourself and resolutions dept WTF
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Ed Reilly (@edreilly94) reported@paulgreenslade_ @bt_uk Yeah, there’s not an awful lot out for the next gen atm though
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craig cartwright (@milkyjoe81) reported@djspoonie @SkySportsNews Yep 100% - nearly bad as Peter Walton on BTSport who comments mid-game on decisions and ALWAYS agrees with whatever the ref does. Waste of time!!!
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Janet Scott (@MissJAScott) reported@bt_uk Waiting for your colleague to phone me to tell me. Not holding my breath because customer service has been appalling. Fourth attempt to get engineer. Last 2 phone calls either not returned or line dropped and no attempt by your colleague to get back to me.