BT (British Telecom) Outage Report in Ticehurst, East Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ticehurst, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ticehurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Ticehurst, East Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Hastings, Cranbrook, Royal Tunbridge Wells, Crowborough, Kent and Heathfield.
| City | Problem Type | Report Time |
|---|---|---|
 Hastings |
||
| Cranbrook |
Internet | |
| Royal Tunbridge Wells |
Total Blackout | |
| Crowborough |
Phone | |
| Kent |
Internet | |
| Hastings |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ticehurst, England
Latest outage, problems and issue reports in Ticehurst and nearby locations:
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.
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Susan Rooney
(@SueRooVan) reported
from
Royal Tunbridge Wells, England
@bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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All Arsenal Chatter
(@allarsenalchat) reported
from
Royal Tunbridge Wells, England
Terrible commentators again on @btsport tonight
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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J. Abbott
(@j_abbott112) reported
@bt_uk Why did you go with @Norton their security software is crap. Bit like the last one you was with. The Norton Security with BT you don't even get VPN what a complete RIP OFF to BT Customers. @Norton when we go with taking your crap software off.
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Steve The Average Gamer
(@stevecurtis_85) reported
Only have to get to May and my contact expires: that is assuming @bt_uk don’t renew it without talking to me and charging me almost twice as much as we’re: that’s what happened last time: and it’s been **** since. Funny that. Existing customers? Who care about them hey.
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MaryM Robin ✒📝 ☕
(@MaryMRobin) reported
@bt_uk lazy..all automated feed back. But have no problem taking customers money.
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Ddkddkkd
(@Ddkddkkd3) reported
@bt_uk Are you planning on fixing the connection issues the last 3 days for me and thousands of other across the UK? I pay you all this money for fibre optic and for what? Constantly WiFi dropping and disconnecting every 15 seconds
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Me
(@dmclean156) reported
@bt_uk What's going on with broadband in the AB15 area of Aberdeen??? Last few days, service has been poor
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AM Photography
(@MachinSports) reported
@bt_uk thanks Laura. Do you get a discount on the £25 if you are a BT broadband customer?
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Ddkddkkd
(@Ddkddkkd3) reported
@bt_uk Are you going o address or even attempt to fix these problems? The last 3 days in the UK constantly dropping in connection. Non stop disconnecting and no I aint the only one, hundreds if not thousands reporting same problem, we pay yo enough money for what?
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Drebin
(@DrebinPS) reported
4months cant go any faster this stupid @bt_uk contract need to end I'm loosing my patients, I cant be the only person that feels ripped off
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Steve The Average Gamer
(@stevecurtis_85) reported
So another weekend where @bt_uk internet is being absolutely shite. Can’t even play a YouTube video without it buffering. Don’t get me started on the upload stuff. And before someone from @bt_uk contacts me… don’t coz apparently nothing is wrong. Despite every issue.
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RyRy
(@itsRyRyUK) reported
What a shocker, @bt_uk making it a long telephone wait in a queue to be able to cancel your services.