BT (British Telecom) Outage Report in Ticehurst, East Sussex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ticehurst, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ticehurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Ticehurst, East Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Heathfield, Royal Tunbridge Wells, Battle, Crowborough, Hastings and Cranbrook.
City | Problem Type | Report Time |
---|---|---|
Heathfield | Internet | |
Heathfield | TV | |
Royal Tunbridge Wells | Internet | |
Royal Tunbridge Wells | Phone | |
Royal Tunbridge Wells | ||
Battle | TV |
Community Discussion
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BT (British Telecom) Issues Reports Near Ticehurst, England
Latest outage, problems and issue reports in Ticehurst and nearby locations:
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Lee Dobbs
(@leemarlin87) reported
from
Hastings, England
Fix the audio @btsport the commentary is 3 seconds in front the picture, really hard to watch it Like this
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Smallwood
(@Helenfsmallwood) reported
@bt_uk I cannot change my payment date, I have broadband, bt sport and mobile. Please can someone help with this. It says because I’m a mobile customer survey it is possible?????
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Alex
(@Gotmykindle) reported
@bt_uk Seems like the network may be back up...
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D S O U T H
(@DSouthOfficial) reported
@adamnick_ @btsport I think it’s a problem with the app version only
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Kevin Lord
(@KevLord86) reported
4 days after activation day and 4 phone calls @bt_uk finally get round to telling me they can’t get internet connected for another 8 days...3 weeks AFTER knowing there is a problem. Not once have they proactive communicated this and at all times needed me to chase. Between them
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Haz
(@harrywicks123) reported
@bt_uk @walksy10 Can you sort the tennis problem too? Trying to watch Chelsea game and keeps switching to tennis every 5 mins or so
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Henry Beer
(@HenryBeer5) reported
@bt_uk Are your phone lines not open, every time I call about my internet you send me a text and the phone ends. In the contract J signed up to speak to a British person not a SMS service!
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Jake Austin Reynolds
(@JakeReynoldsB) reported
Been trying to have @bt_uk installed since the middle of December. Between them and @WeAreOpenreach and a multitude of errors their end, thinking the Salisbury Fibre Project is complete have a date for the 18 May. Far too long and not good enough...
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Re$h
(@CFCForever19) reported
Ffs @btsport fix up
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Bart Borchardt
(@bart_borchardt) reported
@bt_uk @MarcAllera could you please add call back to your queues. I have been on hold for >2.5 hours in the past week trying to upgrade a phone line to your fibre service. Having not been a BT customer for 10 years it has been a shocking experience/reminder why I left 💩💩💩
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stephen dodds
(@cockneymagpie) reported
@bt_uk glad I am not with this great company, dealing with my aunts account and 14 days to get on broadband and tv - still not live - very poor -