BT (British Telecom) Outage Report in Ticehurst, East Sussex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ticehurst, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ticehurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Ticehurst, East Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Tonbridge and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Internet | |
| Tonbridge |
Wi-fi | |
| Royal Tunbridge Wells |
Internet | |
| Cranbrook |
Internet | |
| Royal Tunbridge Wells |
Internet | |
| Royal Tunbridge Wells |
Community Discussion
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BT (British Telecom) Issues Reports Near Ticehurst, England
Latest outage, problems and issue reports in Ticehurst and nearby locations:
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Lee Dobbs
(@leemarlin87) reported
from
Hastings, England
Fix the audio @btsport the commentary is 3 seconds in front the picture, really hard to watch it Like this
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dino
(@roastedcacti) reported
@bt_uk hello, can you help me out with bt mobile! I have a sim with you and it is suppose to be 5G but I am not able to pick up any 5G and I have checked there is a 5G service in my area. Thanks
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Rhiannon Taylor Esq. 3.5% #Resist
(@areteedee2) reported
@bt_uk Unfortunately this doesn't help when the customer care people refuse to help and get rather rude and abrasive after you cut an elderly woman off in the middle of a pandemic.
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Gareth Reid
(@garethreid98) reported
@bt_uk just on phone with CS for 81minutes with no resolution. I had ‘upgraded’ from phone to phone and broadband in December. Open reach did not show on 08/12 and then again on 05/01. Two months later and I’m told someone will ring in two weeks to arrange. Already paid 3 months!
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Kieran Hooper
(@KieHooper) reported
@bt_uk Its the worst service I’ve ever had. Have had a complain open pretty much since early last year and then they randomly closed it without talking to me. I’ve since reopened it and now it’s just being ignored. The customer service is almost as bad as the broadband itself!
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PaulM💙
(@Running_badger) reported
This commentary from (I think) Peter Brackley is so tiring, adding a accented flourish to the foreign players names- but only when he remembers and never consistently. So affected. So shite. #BURMCI #btsport
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Glyn Evans
(@photosbyglyn) reported
@bt_uk Hello, I renewed my contract to a cheaper plan but got an email saying my DD was unchanged. Did online chat and was told my DD would be cheaper, but it is still showing the old amount. Not trusting the none English support person I tried to amend DD online but still not correct £
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• Sam • 💙
(@FineAndSamD) reported
@bt_uk @Maxine40Wright This is @marksandspencer - I suspect that your poor nan was struggling to use their ridiculous phone system that ends you round in circles. My order is wrong and 7 minutes later it thinks I'm calling about recruitment. This is a disgrace. I'd say email them, but you can't.
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Michael Prosser-Bell
(@ProsserBell) reported
@bt_uk so I'm 69 days without service and no further forward at all, everyone that I've spoken to said yeah we will get back in touch never do, so far two complaints raised regarding this and no call backs again the saga continues #fedup
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justinewebster
(@jtwbailey) reported
@Loraine02407982 @bt_uk Wow Lorraine same issue here - 3rd missed appointment today.
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Matt Green
(@Green_Dog74) reported
@btsport who ******** is Lucy Ward??? Have you hired her because she’s expert at not playing in front of a crowd??? Fuming - mute button is going to take some use tonight