BT (British Telecom)

BT (British Telecom) Outage Report in Ticehurst, East Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ticehurst, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ticehurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ticehurst, East Sussex, England 10/08/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ticehurst, East Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Hastings and Heathfield.

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City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Total Blackout
United KingdomHastings Phone
United KingdomRoyal Tunbridge Wells Wi-fi
United KingdomHeathfield Internet
United KingdomHeathfield Phone
United KingdomCrowborough Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Ticehurst, England

Latest outage, problems and issue reports in Ticehurst and nearby locations:

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.

  • allarsenalchat All Arsenal Chatter (@allarsenalchat) reported from Royal Tunbridge Wells, England

    Terrible commentators again on @btsport tonight

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • BowlesAnd George and Karen Bowles (@BowlesAnd) reported from Tonbridge, England

    @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CathLCollins Catherine Collins (@CathLCollins) reported

    @bt_uk Would you believe this is still ongoing - only one disc at any time will stay connected. Tech expert visited Monday - he factory reset them all (like we have before) and they worked for less than 12 hours. :( I'm literally paying for something that doesn't work at all

  • hockleyharris Jonathan Harris (@hockleyharris) reported

    @bt_uk as an existing customer your tv ad is really annoying. My 16mb broadband cost me £43.50 per month. Way, way, way more than the offer price and even the post offer price. Ever felt #rippedoff ? @BBCWatchdog

  • pedrowells Pedro ⚔️ (@pedrowells) reported

    **** off @btsport that is not a red card. Talk all the bollocks you want, it isn’t. The @premierleague are cheats end of #SHUAVL

  • Parisblade Steve Nicholson (@Parisblade) reported

    @davidblades1889 @btsport Yep, utter ****

  • JMS78 James (@JMS78) reported

    @Reign_86_ @bt_uk Should team up with Scottish power, they just take money they’re not owed from accounts and then **** around refunding

  • CroninTrudy Trudy Cronin (@CroninTrudy) reported

    @bt_uk hi BT! How can I extend the WiFi in my house? We live in a two story, detached house and the WiFi signal is very, very weak upstairs. Any ideas how we can boost this? We have a BT router, which is only about a year old.

  • rakb1889 Bish (@rakb1889) reported

    @btsport your commentary team is poor. Clear dive by Traore and you say it was a foul. Lundstrum shirt and arms pulled, goes down and you claim it was a dive.

  • dontstand4 Don P (@dontstand4) reported

    @btsport @btsportfootball awful commentary on Sheff Utd v Villa #AVFC

  • scrapps78 Dan Makin (@scrapps78) reported

    @bt_uk have just paid £18 for 5 days access to BT wi-fi but have an exceptionally poor and unreliable connection. Please advise how I may request a refund

  • Justsum32062003 Justsumguy (@Justsum32062003) reported

    @MassenaCamin @OpenreachHelp @bt_uk If you are a bt customer, call and ask for s nga to be raised