BT (British Telecom) Outage Report in Ticehurst, East Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ticehurst, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ticehurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Ticehurst, East Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Heathfield, Cranbrook and Tonbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Phone | |
| Royal Tunbridge Wells |
||
| Heathfield |
Total Blackout | |
| Cranbrook |
Phone | |
| Royal Tunbridge Wells |
Wi-fi | |
| Royal Tunbridge Wells |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ticehurst, England
Latest outage, problems and issue reports in Ticehurst and nearby locations:
-
young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
-
young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.
-
Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
-
Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
-
young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.
-
young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.
-
young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!
-
Susan Rooney
(@SueRooVan) reported
from
Royal Tunbridge Wells, England
@bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP
-
Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
-
Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
-
Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
-
Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
-
Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
-
All Arsenal Chatter
(@allarsenalchat) reported
from
Royal Tunbridge Wells, England
Terrible commentators again on @btsport tonight
-
George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy Harris 💙
(@AndyHar99612377) reported
I feel a bit sorry for @TheConnaught they are basically playing Ireland.. never going to over power that team. Not a great game to watch @btsport 🤷😞
-
Jean Grogan
(@littlescruffs) reported
@bt_uk We have just moved house and need your help with the fact that you still have broadband in the property and it's on but no-one has lived there for over a year? No bills left in Property. Would you mind private messaging me please, thanks Jean
-
Stephen gray
(@Grays85) reported
@bt_uk No.. I’m want to know generally will it cost more for the service If the line is upgraded? Same service
-
Mya-Rose, adult human dolphin whale (non-chicken)
(@AwokeRoseArisen) reported
Dear @bt_uk My broadband is very slow tonight and your website is absolutely no help at all.
-
Dr Crab Hands
(@Dr_Crab_Hands) reported
@bt_uk Cannot believe you have a outage in BA2 for 8+ hours on a Friday night. Why no contingency plan to cover outages? Terrible service.
-
Roberto Dawson
(@Rob_Dawson93) reported
@hairymonkeypits @btsport @btsportrugby It was the same in the first game. Exactly the same issue and I had to turn off as it was hurting my eyes to watch!
-
john mack
(@jonnymack74) reported
@N0tEnoughRed @bt_uk There's only one cable from the router to the network point. Replaced with a cat 6. No difference in speed.. About 70-80mb
-
Peter Smith
(@Peterlpool) reported
@bt_uk Exactly what I said. Upgraded our package. Router sent out to us. Next day you lock out BT Sports. Text saying engineer was coming today to fix our aerial, etc. So thought we see how it went. Didn't bother to turn up. No point DM'ing. Just cancelling tomorrow.
-
Catherine stokoe
(@CathStokoe) reported
@bt_uk is there an issue with bt email, no longer getting a feed on my phone?
-
Hannah
(@H_G_Williams) reported
Well done @bt_uk and @WeAreOpenreach you have cancelled my grans phone line by mistake and left a vulnerable 83 year old without her help line for the next few weeks until you can reconnect it. Surely you can expedite the process for the elderly who rely on their phone line