BT (British Telecom)

BT (British Telecom) Outage Report in Ticehurst, East Sussex, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ticehurst, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ticehurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ticehurst, East Sussex, England 04/02/2025 18:30

April 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ticehurst, East Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Kent, Royal Tunbridge Wells, Heathfield, Tonbridge, Cranbrook, Battle, Hastings and Crowborough.

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City Problem Type Report Time
United KingdomKent Wi-fi
United KingdomRoyal Tunbridge Wells Wi-fi
United KingdomHeathfield Internet
United KingdomHeathfield Internet
United KingdomRoyal Tunbridge Wells Wi-fi
United KingdomHeathfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ticehurst, England

Latest outage, problems and issue reports in Ticehurst and nearby locations:

  • HonestlyHolly23 Honestly Holly (@HonestlyHolly23) reported from Hastings, England

    Even though @WeAreOpenreach have been absolutely terrible about sorting my internet connection, @bt_uk customer service team on the phone have been an absolute dream & make my stresses much easier!

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄

  • leemarlin87 Lee Dobbs (@leemarlin87) reported from Hastings, England

    Fix the audio @btsport the commentary is 3 seconds in front the picture, really hard to watch it Like this

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KjMabbutt KJMabbutt (@KjMabbutt) reported

    @bt_uk Our estate has had no Broadband for over 9 days, any chance you can help??

  • Geog_Miss_P Miss P the 🌍HoD🙋‍♀️🏳️‍🌈 (@Geog_Miss_P) reported

    @bt_uk can you help? My 91yo grandma has been without a landline since 21/12, your engineer said its a major fault and cannot be fixed, "for weeks" but she's the only house experiencing it. She lives alone and doesn't use the Internet/mobiles so is vulnerable.

  • MRAFYB26 AFY B (@MRAFYB26) reported

    @bt_uk Nope, they said they would call me today at 12, nothing. Imagine if I had breached the contract, you’d chase me for every penny of the contract. I’ll be making a formal complaint

  • JD5414 Jane (@JD5414) reported

    @DreyfusJames @bt_uk BT are the worst, I haven't used them for years for that reason

  • DaveB_mcfc DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk

  • TallDarkGru Tall Dark & Grüesöme (@TallDarkGru) reported

    @DreyfusJames @bt_uk It's why I ended up going with Sky. Not the best by any means, but had very few problems

  • HathorsDaughter Sue Henderson 💙 (@HathorsDaughter) reported

    @DreyfusJames @bt_uk They've clearly not changed in over two decades when I fled from them and vowed never to give them a penny ever again. I'm sorry you're having to endure their inadequacies. I hope they sort it out soon.

  • DreyfusJames James Dreyfus (@DreyfusJames) reported

    @toucanjester @bt_uk It’s funny you should say that. I’ve heard similar. The poor lad who was here the other day to fix it kept being rung by BT to push him to another job. He had no choice but to leave without finishing. He too wanted to leave them.

  • HorlockAndy Grendal62 (@HorlockAndy) reported

    @DreyfusJames @samjjones73 @bt_uk See previous post, we went back to sky. The viewing card on our sky box went on Boxing Day. Phoned them on Boxing Day, couldn't fix but promised that they would post out another. It arrived on the 29th. Great service from them

  • toucanjester MrC 🛸 (@toucanjester) reported

    @DreyfusJames @JustBusyWriting @bt_uk Today its usually fibre to the large green boxes (DSLAM) & then 🤞🏽 copper beyond. Unfortunately there is aluminium & even paper insulated wires still in the ground. Underground boxes flood easily especially after a storm, wires get rubbed down in the trees if it’s pole fed