BT (British Telecom) Outage Report in Ticehurst, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ticehurst, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ticehurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Ticehurst, East Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Heathfield, Hastings, Cranbrook, Crowborough and Battle.
| City | Problem Type | Report Time |
|---|---|---|
 Heathfield |
Internet | |
| Heathfield |
Internet | |
| Hastings |
Internet | |
| Cranbrook |
Wi-fi | |
| Cranbrook |
Wi-fi | |
| Heathfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ticehurst, England
Latest outage, problems and issue reports in Ticehurst and nearby locations:
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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Honestly Holly
(@HonestlyHolly23) reported
from
Hastings, England
Even though @WeAreOpenreach have been absolutely terrible about sorting my internet connection, @bt_uk customer service team on the phone have been an absolute dream & make my stresses much easier!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.
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Lee Dobbs
(@leemarlin87) reported
from
Hastings, England
Fix the audio @btsport the commentary is 3 seconds in front the picture, really hard to watch it Like this
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Mark Hansell
(@MarkHansell1) reported
from
Hadlow Down, England
@bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
@bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Bearup
(@RobertBearup) reported
@bt_uk Was on the phone for 90 mins waiting yesterday only to be cut off and my issue of my Internet phasing in and out since the 25th of this month
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Shena Chilvers
(@shena_chilvers) reported
@btbusinesscare Yet another unhelpful data collecting portal with no human at the end!! Passed around from person/department never solving problems! Our children have yet again been let down by adults that promise to deliver but don’t! Your company shows no trust as you failed to deliver 5 times
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samyacook
(@samyacook1) reported
@bt_uk We are unable to connect to Customer Service and we need urgent help. Adam was talking to us about our landline but we got disconnected. He suggested booking an engineer. Please do.
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Laura
(@PeachyPr1nce55) reported
@bt_uk my parents are without broadband & a phone line since last Wednesday. I am hating that they are vulnerable at home,can’t watch any shows on Netflix etc, I struggle to contact them with no phone line. (Mob signal is not always reliable) BT are not giving them answers! Help!
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kels c
(@12Clarkey_) reported
@emilyburrows5_ @bt_uk I was told on Monday that it would be the 9th but it wasn’t 100%. The ducting work was done a week ago. All internal work was done prior to Christmas. Yet nothing. I can hear how bad the quality of the live lessons are too! They lag constantly
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Nafisa Choudry
(@nafisa_choudry) reported
@bt_uk Nope. I had an engineer visit booked. On your track your repair. It shows engineer has been. Which is most certainly not the case. I want to cancel my order with you.
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TrevalganHolidayFarm
(@TrevalganFarm) reported
@btbusinesscare Would not advise anyone to use BT, no customer care and they change their tariff to suit them even in a so called contract!! #useless #noidea #customercareless
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Pearcey
(@chrispe35) reported
@bt_uk Now raised complaint with Communications Ombudsman as this service is not good enough.
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🇪🇺 Writer in Pyjamas
(@GirloftheN) reported
Dear @bt_uk I’ll never subscribe to anything called BritBox.
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Batesy
(@pablobates68) reported
@bt_uk Ok, so more money probably? I'll tell him to be patient +will go with another provider when my contract is up because I upgraded to Halo on the promise by BT that I would get a better service for gaming...obviously not so...thanks anyway. Its too dear now, so I'm not paying more