BT (British Telecom)

BT (British Telecom) Outage Report in Hastings, East Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hastings, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hastings, East Sussex, England 01/13/2025 08:45

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hastings, East Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Eastbourne, Rye, Battle, Bexhill-on-Sea, Saint Leonards-on-Sea and Hastings.

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City Problem Type Report Time
United KingdomEastbourne Internet
United KingdomEastbourne E-mail
United KingdomEastbourne Wi-fi
United KingdomEastbourne E-mail
United KingdomRye Internet
United KingdomEastbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.

  • leemarlin87 Lee Dobbs (@leemarlin87) reported from Hastings, England

    Fix the audio @btsport the commentary is 3 seconds in front the picture, really hard to watch it Like this

  • Carter333M carpetshearer (@Carter333M) reported from Eastbourne, England

    @BTCare bt email not working properly can you help please.

  • HonestlyHolly23 Honestly Holly (@HonestlyHolly23) reported from Hastings, England

    Even though @WeAreOpenreach have been absolutely terrible about sorting my internet connection, @bt_uk customer service team on the phone have been an absolute dream & make my stresses much easier!

  • PhilOuston Phil Ouston (@PhilOuston) reported from Eastbourne, England

    @bt_uk woah 62 mins to a customer support chap in Swansea. After he put me on hold for 23 mins I gave up. It’s simple. I want BT sport. Simple idea, impossible it to achieve would seem. Come on it cannot be that hard.

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.

  • Matty_Hawks Matt Hawkins (@Matty_Hawks) reported from Eastbourne, England

    Darren Fletcher and Steve McManaman has to be up there with the worst commentary team ever #btsport

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    @bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!

  • Carter333M carpetshearer (@Carter333M) reported from Eastbourne, England

    @bt_uk I'm having trouble sending emails can you help please.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RossiterTHFC Max (@RossiterTHFC) reported

    @bt_uk @BMPCSAFC Ash, you tell us to ‘pop’ you a message then when we do you give us a half assed reply that you’re looking into it with no advice or help at all. What kind of a response is that? Terrible service.

  • LadyNico LadyNico (@LadyNico) reported

    @OpenreachHelp I typed up the thread after speaking with both Early Life and Tech Support depts at @bt_uk who tell me they are waiting a call back from you.

  • abeacock 💻 Andrew Beacock (@abeacock) reported

    @parulsingh1995 @btsport It takes ages to get through to anyone these days on the phone, it's really annoying. Never used to be this bad

  • Dom_1810 Dom (@Dom_1810) reported

    @bt_uk Been charged 5 times for the monthly pass today and no one can get through to your phone lines, surely you can atleast put a statement out to say what your going to do to fix it.

  • _John_Jess_ John Jess (@_John_Jess_) reported

    @btsport Another £25 just taken out my account, that's 5 payments taken and long after you knew there was an issue and have failed to stop it! Thiefs!

  • kt_perspective 🇺🇦Kunal Tewari (@kt_perspective) reported from Glasgow, Scotland

    @btsport you have charged me 5 times so far for my monthly subscription today. Any chance you will stop this non sense and refund the excess money you have taken. Also please fix your system 🙏

  • DrjasUppal Dr Jas Singh FRAS (@DrjasUppal) reported

    @btbusinesscare I have already logged a fault. I tried to track its status over the weekend by logging into our BT account but the tracking module was not working on both days. We have already suffered a few weeks of slow broadband.

  • AFCWhoToBe AFCWhoToBe (@AFCWhoToBe) reported

    @MassimoJack @bt_uk Spoke to them on live chat. They are aware of the issue. Trying to get it resolved.

  • James_ChronNTFC James (@James_ChronNTFC) reported

    @PrestigeBoostYT @bt_uk OK, thanks for letting me know. Seems lots of people have had the same issues. I'm hoping they can sort it eventually otherwise I'll be bankrupt by about 6pm!

  • ForbesyPresents Steve Forbes (@ForbesyPresents) reported from Southampton, England

    @tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference