BT (British Telecom) outages and service status in Hastings, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Hastings, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hastings, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hastings, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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BT (British Telecom) Issues Reports Near Hastings, England
Latest outage, problems and issue reports in Hastings and nearby locations:
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Honestly Holly (@HonestlyHolly23) reported from Hastings, EnglandEven though @WeAreOpenreach have been absolutely terrible about sorting my internet connection, @bt_uk customer service team on the phone have been an absolute dream & make my stresses much easier!
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young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England@bt_uk I have been a BT customer for years without complaint. Now, as I try to get my broadband moved to my new property, the service has been dreadful and I’m done with BT. Last straw, the promised call this evening that didn’t materialise despite a text promising it. Disaster!
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Lee Dobbs (@leemarlin87) reported from Hastings, EnglandFix the audio @btsport the commentary is 3 seconds in front the picture, really hard to watch it Like this
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Jan Arriola (@jcarriolaRN) reported from Camber, England@bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!
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young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England@bt_uk No! Was on hold for 30 minutes and then you shut down your phone lines.
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young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, EnglandMassive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.
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young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England@bt_uk My services are now working, BT called and I now have a credit of £284.27. I was assured I could refund this to my bank account but I can’t for the life of me work out how. Your website ‘help’ shows me a nice page for doing so but doesn’t show me to navigate to said page. 🙄
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young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England@bt_uk I was promised a call last night between 17:00 and 19:00 and no call came - basic customer service would dictate that if you promise a call, you call.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Trainstation Fitness (@tsfitness2) reported@bt_uk I’ve just tried that generic phone number, after being passed on several times I finally got told that they are experiencing technical outage and to phone back.
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Scott Weller (@ScottWeller1974) reported@bt_uk Why are you holding me to a contract you can’t even provide the service for ?
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John O'Connor (@thereal_JOC) reported@bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.
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Alcazar (@AlcazarTM) reported@bt_uk sort your **** internet out ffs
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Sebastian Colt (@Red_Rescue) reported@bt_uk Speaking to support on the phone anecdotally this seems to be a significant problem. I think the scale of it can be tracked by how many calls last less that a few seconds (due to dead air) or how many pin numbers are requested but not used. (as they are not supplied in time)
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natasha (@Miss_Tasha_26) reported@bt_uk I need help and you are telling me to use my app which the issue I’m having as the login isn’t working. I do not have time to call so unless I get help on here I will be cancelling my direct debit with you
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Tobes (@theGrimey) reported@EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.
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Eaters (@eaters2009) reported@bt_uk This is not acceptable. You told me to phone you regarding my issue. I tried last night and again this morning on 5 or 6 occasions. I can’t spend the whole day trying to get through. Put more people on the line.
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AM (@itsmeitsmeandy) reported@bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly
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Adam Darke (@adarkelimited) reported@bt_uk you’ll be hard pushed to find a worse company than these guys in the UK. Appalling customer service, terrible turnaround times for installing, hopeless comms, mistakes everywhere and you always end up carrying the stress and cost. Go with anyone else.