BT (British Telecom)

BT (British Telecom) Outage Report in Tonbridge, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tonbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tonbridge, Kent, England 01/19/2026 08:05

January 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tonbridge, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Sevenoaks, West Malling, Royal Tunbridge Wells, Maidstone, Westerham and Tonbridge.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tonbridge, England

Latest outage, problems and issue reports in Tonbridge and nearby locations:

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • lewiswinwood Lewis Winwood (@lewiswinwood) reported from Edenbridge, England

    This is absolute Bull shit and i pray that people all ready paying the BT subscription cancel in their droves as a result shame on you @btsport

  • RotarianZena Rotarian Zena (@RotarianZena) reported from Halstead, England

    Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • mikemulvihill1 mike mulvihill (@mikemulvihill1) reported from London, England

    Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SerkanDastan Serkan Daştan (@SerkanDastan) reported

    @bt_uk My internet speed is 80mb download 20mb upload but now my internet speed is reduced, can you check it urgently. Could you solve it immediately, I have this problem every month.

  • shoutinthewind average joe (@shoutinthewind) reported

    @btsport where did you find the childrens programme presenter on Sport 3 now. Awful

  • matrobsmith82 Matthew Smith (@matrobsmith82) reported

    @bt_uk trying to complain online about my 3rd broadband fault in 4 months and get an error message saying my complaint cannot be submitted. Not great

  • lucasmaximus315 Luke Holloway (@lucasmaximus315) reported

    @bt_uk im so sick and tired of your crap customer service. It took you 5 months to provide me with FTTP, the only service available to me and now your router crashes every single day and I am forced to restart it. You dont reply to my online complaint nor do you answer the phone!

  • sijames54a Jamesboy (@sijames54a) reported

    @bt_uk I have Virgin Broadband but I do have BT Sport - I’ve been continually let down by Virgin Media. I am in a typically bad service area and I don’t believe BT offer fiber optic

  • yalnizadalar The FenderBender (@yalnizadalar) reported

    @nisolomou @CigdemTurkanHMT @btsport I see you are being open minded here and I admire that but that is not enough to solve the Cyprus issue.Cyprus issue is not actually a Cyprus issue,it is more like Greek-Turk issue and cannot be solved at the moment.People can be friends of course but issues stands and will stand

  • Medieval46 Frances (@Medieval46) reported

    @bt_uk Help!! Just been contacted by distressed 96 yr old Dad. You are putting his BT bill up from £54.71 per month to £88.70 per month beg March. Why???? He lives alone and only watches the football!!! What can you do??

  • Leashface Aleysha Minns (@Leashface) reported

    @bt_uk Internet in Bedford MK41 has been down all day. Not great when WFH. The automated service said it would be fixed by 21st Feb! Do you have any updates or information?

  • rachelemmah Rachel Emma (@rachelemmah) reported

    @bt_uk why is your internet so bad 😭

  • HicksonMark Mark Hickson (@HicksonMark) reported

    @Fionak33700582 @bt_uk Fiona, I was with BT and didn't find it that easy to resolve a couple of problems. That said once I started making progress everything was sorted. I know it can be really frustrating. Good luck with it. 👍