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BT (British Telecom)

BT (British Telecom) outages and service status in Tonbridge, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Tonbridge, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jul 14, 7:15 PM GMT+1.
  • 71% Internet (71%)
  • 14% Total Blackout (14%)
  • 14% Phone (14%)

The latest reports from users having issues in Tonbridge come from postal codes TN12 and TN11 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tonbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tonbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Tonbridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Westerham, Royal Tunbridge Wells, Tonbridge, West Malling, Crowborough, and Maidstone.

CityProblem TypeReport Time
Westerham Internet 5 days ago
Royal Tunbridge Wells Internet 13 days ago
Tonbridge Total Blackout 17 days ago
Tonbridge Internet 21 days ago
Royal Tunbridge Wells Phone 22 days ago
West Malling Internet 23 days ago

Nearby cities with recent reports

Westerham

1 recent signals

5 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Tonbridge, England

Latest outage, problems and issue reports in Tonbridge and nearby locations:

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • cookyh
    Queen Cooky ๐Ÿ— (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • cookyh
    Queen Cooky ๐Ÿ— (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • allarsenalchat
    All Arsenal Chatter (@allarsenalchat) reported from Royal Tunbridge Wells, England

    Terrible commentators again on @btsport tonight

  • KeetchMichael
    Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • stubro1970
    Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • afc_rc
    rob (@afc_rc) reported from Edenbridge, England

    @bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didnโ€™t say. So if not I want to cancel. Thanks

  • helsdell
    Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk Iโ€™ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. Iโ€™ve been told you want to me to ยฃ40 for a new account???? You are incompetent. Please can you message.

  • AndrewCrowe11
    Andrew Crowe (@AndrewCrowe11) reported from Kings Hill, England

    @bt_uk The phone number has been disconnected from the company. It has not been reconnected to my mother-in-law. This is now nearly a week without her phone number. She is 86 years old and lives on her own and is very vulnerable. If anything happens this is really down to you

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • lollifloss
    Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • LexiJane_x
    Lexi โ˜ฎ๏ธโœŒ๐Ÿผ๐ŸŒ๐Ÿ’š๐ŸŒป๐Ÿ•‰๐ŸŽตโšฝ๏ธ (@LexiJane_x) reported from Eynsford, England

    @btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?

  • kevcorb
    Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • dragonsigns
    Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. Itโ€™s tiresome now, be easier if a uk business call centre was available to business customers. I donโ€™t have time to queue 30mins for no practical help. Quicker to change than get help

  • erskineandrew
    Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • SueRooVan
    Susan Rooney (@SueRooVan) reported from Royal Tunbridge Wells, England

    @bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP

  • DoctorKoolBeans
    Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • badshelley
    Shelley Squire (@badshelley) reported

    @bt_uk Iโ€™ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

  • DrP_Manc
    Dr Pauline Nelson (@DrP_Manc) reported

    @bt_uk @bt_uk. Still useless. You identified an internal fault and said someone would come today. Nobody came. Rang you AGAIN. Was told that OpenReach came, checked outside and went away. Really? The elderly person is listed as a welfare case. Terrible terrible terrible ๐Ÿ‘Ž

  • weblivz
    steven ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿ‡จ๐Ÿ‡ฑ๐Ÿ‡ฎ๐Ÿ‡ช (@weblivz) reported

    @bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.

  • marksy316
    Marks (@marksy316) reported

    @FlynnRyanUK @bt_uk @skytv Awful decision, sky are shockingly bad to which I can finally leave now mid contract due to their incompetence. Sky will end up shafting you in no time

  • bt_vicky
    Vicky Fraser (@bt_vicky) reported

    @bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty

  • Amit72191182463
    Amit (@Amit72191182463) reported

    @btbusinesscare I have a BT business connection for the last 2years where my contract was ending on 6th August, 2026. I called to terminate the contract but I have been asked to pay until 16th August. Also, you charged a ยฃ18 disconnection fee. Why do I need to pay after contract?

  • palacejohn
    John (@palacejohn) reported

    @bt_uk Incorrect. Tried but the same useless system. Finally successful by using option to leave BT. Straight through to a human being, strange how loss of customers is more important than giving good service.

  • wendholden
    Wendy Holden (@wendholden) reported

    Three days without phones or the internet after a tree fell and not one word to anyone in our Suffolk village from @bt_uk. The tree was removed today but no one came to fix the line so another day in the dark. Shame on you.

  • alfordbrad
    Brad Hobson ๐Ÿ‡บ๐Ÿ‡ฆ (@alfordbrad) reported

    @bt_uk over the last 5 days having "Sorry, we can't get your account details at the moment" from both app & web. DM you and am auto directed to using the app, that I canโ€™t log into because of the issue mentioned ๐Ÿ˜ก

  • JaneyJaney77
    Janey Sinnett (@JaneyJaney77) reported

    @bt_uk what is going on with btinternet? I canโ€™t access my emails, currently in a lengthy queue for online help