BT (British Telecom)

BT (British Telecom) Outage Report in Maidstone, Kent, England

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The latest reports from users having issues in Maidstone come from postal codes ME15, ME99, ME14, ME16 and ME17.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Maidstone, Kent, England 12/12/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Maidstone, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Tonbridge, Rochester, Maidstone, Sittingbourne, Gillingham, Longfield, Chatham, Royal Tunbridge Wells, Gravesend and West Malling.

Loading map, please wait...
City Problem Type Report Time
United KingdomTonbridge Phone
United KingdomRochester Wi-fi
United KingdomRochester Internet
United KingdomMaidstone Internet
United KingdomRochester Internet
United KingdomSittingbourne Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • allarsenalchat All Arsenal Chatter (@allarsenalchat) reported from Royal Tunbridge Wells, England

    Terrible commentators again on @btsport tonight

  • DaveB_mcfc DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    @bt_uk Despite being told at 1pm that problem is sorted, broadband goes down again at 8pm. Text service says incoming line is fine so it must be our router, but your online fault checker says there is still a problem. Told to ring back tomorrow at 8am. Not good enuf, sort it out !!!

  • BowlesAnd George and Karen Bowles (@BowlesAnd) reported from Tonbridge, England

    @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

  • DaveB_mcfc DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • sarahcoburn Sarah Coburn (@sarahcoburn) reported from Hartley, England

    @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • SueRooVan Susan Rooney (@SueRooVan) reported from Royal Tunbridge Wells, England

    @bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • vrmkalluri Venkata Kalluri (@vrmkalluri) reported

    @BTCare @bt_uk internet is down for last 7 hours and there is no update yet when it is going to comeback.

  • Jonahid Jonahid Miah (@Jonahid) reported

    @bt_uk @BTCare terrible customer service, stay away and awful speeds!!

  • PippaMalls Pippa Leighton (@PippaMalls) reported

    @btbusinesscare why is the website for businesses so poor. no easy way to find my account number or subscription details, all my dashboard shows is 'group 1' which is entirely useless, phone activity log not available within my account, customer service non existent.

  • plumbing_easy Easy Life Plumbing (@plumbing_easy) reported

    @btbusinesscare I’ve been on to your company this morning. ‘We’ll raise a complaint’ -I’ve been told this before, nothing changes. I can’t use the offer of EE hotspot-which wasn’t sorted from last time either.

  • NickHamlyn76 Nick Hamlyn (@NickHamlyn76) reported

    @btbusinesscare why is your service so shocking? Had an issue ongoing since 15th August, still not resolved, been waiting for a manager to call back for 6 days! For a communications company you are useless at communicating!

  • HRich222 Hannah Richards (@HRich222) reported

    @btbusinesscare such a shame your business service is so very poor compared to your residential service. Never have I received such poor customer service, they don’t listen to a word you say and won’t let you speak to a manager! Sadly no choice but to take it further.

  • JewishMirelle Mirelle ✡️ (@JewishMirelle) reported

    The appal8ng service from @BTCare continues unabated the credit they awarded me for appealing service has mysteriously vanished they have ended my service early for no reason before my new provider takes over. Do not I repeat do not take broadband with BT you will regret it.

  • JimR123 Jim (@JimR123) reported

    Shocked by how poor the service is with @BTBusiness @btbusinesscare - I just want to order full fibre as per their website, and they change me to a more expensive deal without my approval and even then nothing works. Can’t even track my order because their website just errors 🤬

  • LinsBadger Lins Samaraweera (@LinsBadger) reported

    @SweeneyandTodds Hopefully @BTCare paid you proper business-level compensation for their lack of service & being so slow to fix the problem!

  • plumbing_easy Easy Life Plumbing (@plumbing_easy) reported

    @btbusinesscare Day 3 without phones or broadband. Faulty equipment not arriving today as promised. Small business have enough worries without this, most basic, service being so problematic. Will be moving to another provider.