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BT (British Telecom)

BT (British Telecom) Outage Report in Maidstone, Kent, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Maidstone come from postal codes ME15 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Maidstone, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Chatham, Cranbrook, Rochester, Maidstone, Gillingham, and West Malling.

CityProblem TypeReport Time
Royal Tunbridge Wells Internet 1 day ago
Chatham Internet 10 days ago
Cranbrook E-mail 13 days ago
Rochester Internet 14 days ago
Chatham Internet 14 days ago
Royal Tunbridge Wells Internet 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • original_addick
    Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • adampearceuk
    Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • cookyh
    Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • PeteMcCaffery20
    Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • sahara_marathon
    Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • DanHewitt2011
    Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • stone_craig
    Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • helsdell
    Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • callyauckland
    caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • LorriLangridge
    lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • Bloomfield1K
    Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • helsdell
    Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • DanHewitt2011
    Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • KeetchMichael
    Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BClothesOutlet
    Sport Opinions (@BClothesOutlet) reported

    @bt_uk I’ve had amazing connection for 10 months and the last 3 weeks it’s gone to absolute ****! Getting a ping of over 900 on cod 🤯

  • Reiverma
    Reiverma ⭐️ (@Reiverma) reported

    @bt_uk So I am currently paying for BT broadband which is so slow that it is useless, BT television which I can’t use because the broadband won’t support it and a BT landline that only works when plugged in upstairs! I am not impressed by this level of service.

  • AxedBerserker
    Anthony - ᚨᚲᛊᛖᛞ ᛒᛖᚱᛊᛖᚱᚲᛖᚱ (@AxedBerserker) reported

    Clearly these football commentators don't understand chess. Whoever the girl is, saying it's like chess because nobody wants to go for it at the moment. Has she never heard of openings like the Sicilian or the King's Gambit? @btsport #btsport #EuropaLeague

  • adf_2
    AF (@adf_2) reported

    Great #customerservice from @bt_uk this week. I ask a call centre employee to transfer me to a manager. Manager refuses to take the call. I log a formal complaint. Just had an email closing my complaint. 'If not happy, call number in box below'...no number given. Unbelievable!!!

  • Jedi_Master_
    Tasendia Renolsin (@Jedi_Master_) reported

    @bt_uk @TTRockStars I am a BT customer and have been for years. I am now going to look into changing as this preventing red list birds from nesting is disgraceful. Shame on you

  • TTFC2018
    Alastair (@TTFC2018) reported

    @bt_uk how can I speak to someone? It's a 30 min wait... I've spent hours on the phone to you. I make an order you cancel it then reorder it and cancel it then send equipment and then ask for the equipment back or you'll charge. I can't keep wasting days chasing your bad service

  • MattJackson_
    Matt Jackson (@MattJackson_) reported

    @bt_uk Having nothing but grief after placing an order with you last week. From incorrect billing, delays, miscommunication and an accidental cancellation from BT, I'm in one mind to cancel all together and put in a complaint to @OmbudServices. Who can I talk to about this?

  • kiekyobadeo
    KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • Mike50873271
    Mike (@Mike50873271) reported

    FFS Carney again ? WTF @btsport

  • normskitb
    Norman Bernard (@normskitb) reported

    Very disappointed with @bt_uk 45 years as a customer and no loyalty. They want me to pay for a Wi-fi extender £25 extra per month for one room in the house joke. When contract ends I’m out!!!!!! #crap