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BT (British Telecom)

BT (British Telecom) Outage Report in Maidstone, Kent, England

Why is my BT (British Telecom) service not working?

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The latest reports from users having issues in Maidstone come from postal codes ME15 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Maidstone, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Chatham, Cranbrook, Rochester, Maidstone, Gillingham, and West Malling.

CityProblem TypeReport Time
Royal Tunbridge Wells Internet 6 hours ago
Chatham Internet 9 days ago
Cranbrook E-mail 12 days ago
Rochester Internet 12 days ago
Chatham Internet 13 days ago
Royal Tunbridge Wells Internet 15 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • lollifloss
    Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • PeteMcCaffery20
    Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • callyauckland
    caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • Road2Kili
    Darren Young (@Road2Kili) reported from Gillingham, England

    @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • stone_craig
    Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • DanHewitt2011
    Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • kevcorb
    Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • DanHewitt2011
    Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • DanHewitt2011
    Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • pearce_albert
    Albert Pearce (@pearce_albert) reported from Bapchild, England

    @bt_uk It’s crap I have lost 5 BBC and itv channels

  • Road2Kili
    Darren Young (@Road2Kili) reported from Gillingham, England

    @btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • mrslring
    Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • original_addick
    Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • KeetchMichael
    Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sedgy19
    fifi le bang (@sedgy19) reported

    @bt_uk my account is closed and I never received my returns bag for equipment. I can’t order another bag as it says my account does exist. Help?

  • Deano_AFC_14
    Deano (@Deano_AFC_14) reported

    @BTCare I called support this afternoon to sort out an extremely weird data breach involving a deliveroo driver asking for Wi-fi passwords, the member of your team I spoke to was brilliant, they were understanding and went through steps to try and help the situation

  • johnkni55685778
    john knight (@johnkni55685778) reported

    @bt_uk Is there a problem?

  • karl_simpson68
    Karl simpson (@karl_simpson68) reported

    @bt_uk Hi I've just signed up for bt sport through ee,I've tried to set it up but it's just saying error code & not doing anything,can you help please ?

  • jeannie_pie
    Jeannie pie (@jeannie_pie) reported

    @bt_uk Have sent a private message via twitter. I think it's downloaded but partner code needed and I'd like to have a phone number or how to get support from BT.

  • Insert_c0in
    ᴛʟ (@Insert_c0in) reported

    Just wanted to say Laura from @bt_uk has been great at keeping me updated with issues. Even though I’m not pleased at the length of time it’s going to take to fix this issue, at least there’s communication and some relief that it’s getting resolved.. for now anyway..

  • LukeWilliams22
    Luke 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@LukeWilliams22) reported

    Any chance your of your network not going down every ten minutes @bt_uk?

  • Pear_shaped30
    Tracy Harvey (@Pear_shaped30) reported

    @bt_uk changed broadband from ee to bt full fibre - was brilliant for a while and then we saw a bt engineer at our neighbours house installating full fibre. Even since then ours has been rubbish! Not loading, being really slow now having to use our data #noton

  • Becky98911
    Akceb Noinnam (@Becky98911) reported

    @bt_uk Hi BT, we have BT fibre which has been down since last night. Had a text message to say there has been a fault detected and since fixed but still isn't working despite resets etc. From what ai understand this is effecting local residents. Any ideas when this will be up?

  • scottahaddow
    Scott Haddow (@scottahaddow) reported

    @bt_uk absolute WORST customer service.