Is BT (British Telecom) having an outage in Maidstone, Kent, England?

@BTCare OMG BT are an absolute joke. Just rang them and told to press1 to speak to my case manager and they just cut me off twice. Should have known that was never gonna happen.

@BTCare raised an issue on my BT TV account last Friday, chased on Monday, promised a call back on Tuesday. Still nothing. Tried calling but can’t get through.

@BTCare How BT manage to run a successful business I will never know. Happy to take £70 a month from us and had intermittent service since June!

@BTCare No the manager was supposed to be giving me that today...was never gonna happen though was it. I rang and complained and was meant to be getting a call again today but 8pm still nothing!

@BTCare @bt_uk If BT ever tell you a manager will call you don’t expect it to happen. They will call your phone and hang up after 1or2 rings so the number is registered in your phone and say you didn’t answer!! Liars and terrible service.

@BTCare Unable to receive any BT TV subscription channels on TV or via BT app after setting up new BT TV box. System says I have no subscription channels? Have tried cust service, but minimum of 2 days for a call back to even start?????

@popcorn_stuart @btsport @LFC Bt sport looks cheap now! Sell the controllers! Bits of plastic anyway. Be a great final. Love to go to s final but never with my team!

@BTCare had a 'level 3' engineer here all day, attempting to fix my broadband and they appear to have fixed nothing. #wasteoftime #BT

@BTCare My service was due to switch last week but I had to extend my BT service which was all agreed with yourselves but 4 days later you cut me off. You categorically promised to reconnect me on Sunday and promised to call yesterday to confirm but I’ve had to chase every time.

@BTCare Sorry. This would be the 5th time today I’ve done a live chat. I’m getting no where. I don’t need to order. I have your service. What I need is to speak to somebody who can understand my issue and resolve it. I did have this person in connections team.

@BTCare I did i have just emailed bt customer care ref I got was VOL 013 329436840863

@BTCare I have your services currently. I ordered on the 3rd and was live on the 18th. I tried to give you my custom 4 times believe it or not. The issue I have now is what I’m receiving is not what I originally requested BT said they would honour the original deal as wasn’t my fault

@virginmedia ive been given 3 text messages saying the same thing. An engineer is working on it and an engineer is on its way? cant take that long to get it fix!? surely i cant be without internet & tv for 2 days!! @btsport @SkyUK what's good?

@RuggerHugger70 @btsportrugby Quite possibly but then they’re both playmakers, unlike OF. Don’t get me wrong, he’s probably be one of the first names down on the teamsheet but he’ll never set the world alight - which shouldn’t really matter, unless @btsport are bigging you up for that very reason.

What's going on with my BT Yahoo email account? Since around a few days ago, have had to login every hour or two and sometimes even every few minutes? It's ridiculous! @BTCare

@BTCare I don’t think there’s enough characters to explain on here but in short it’s now a payment issue. I want to pay but you won’t let me

Hey @BTCare why is my internet speed 47Mb/s down \ 13Mb/s up when I pay for 64Mb/s down \ 20Mb/s up in Doncaster? #bt #btbroadband #speedtest

@BTCare Just off the phone with bt, now they’re saying end of the week, the shittest customer service there has ever been

@BTCare The worst customer service I have ever experienced. Hung up on twice this morning by your call centre whilst trying to resolve an ongoing issue caused by BT