BT (British Telecom)

BT (British Telecom) Outage Report in Maidstone, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Maidstone come from postal codes ME15.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Maidstone, Kent, England 03/05/2026 15:45

March 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Maidstone, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Chatham, Gillingham, Cranbrook, West Malling, Royal Tunbridge Wells, Gravesend, Rochester, Maidstone and Tonbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomChatham Phone
United KingdomGillingham Internet
United KingdomCranbrook Phone
United KingdomWest Malling Internet
United KingdomRoyal Tunbridge Wells Wi-fi
United KingdomGravesend Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NesterPhil Phil Nester (@NesterPhil) reported

    @MarcAllera @btsport Watch on @btsport with EE is a joke! I’ve been trying to correct a fault on this service since 19 October. I’ve spent approx 6hr over 2weeks trying to it sorted. I keep being batted between Mobile & Broadband depts. Frustrated beyond words.

  • IamLisaWetton Lisa Wetton (@IamLisaWetton) reported

    My eighth phone conversation in 5 days, and even after he promised he’d call me back, Chris in @bt_uk Sales never updated me on the multiple errors on my account…So still no connectivity, and an expired contract! All I wanted was an upgrade! Now I got nuthin!

  • JDO51405862 JDO (@JDO51405862) reported

    @IamLisaWetton @bt_uk Customer service no longer exists sadly.

  • DavidPGardner David Gardner (@DavidPGardner) reported

    @bt_uk Is the an issue with logging in to the Now TV player on iOS or Safari? It won't let me login, Have tried resetting password but getting and error unable to log you in, Can't find my account on NowTV help so presume its because it through BT

  • JenHarr20295953 Jen Harrison (@JenHarr20295953) reported

    @IamLisaWetton @bt_uk Same with me. The worst company for call backs, breaking promises and appalling customer service

  • MrBenHolt Ben Holt (@MrBenHolt) reported

    @bt_uk Internet has been dropping out pretty much non-stop for around 18 months, 3 engineers have come round, no solution. I was told I'd be contacted. I haven't been. I'm still waiting for a response to my complaint. It's really affecting my business.

  • NesterPhil Phil Nester (@NesterPhil) reported

    @bt_uk @EEBroadbandUK @MarcAllera This supposed service is poor value.

  • JenHarr20295953 Jen Harrison (@JenHarr20295953) reported

    @bt_uk 2 agents placed me on hold for over 45 mins each on Saturday with no resolution

  • sarahjbutters WetherbySarah (@sarahjbutters) reported

    Dear @bt_uk Four days. No WiFi. 2 x people trying to WFH. Problem confirmed by @WeAreOpenreach as damage caused by engineers while doing unconnected work. Your customer service is unresponsive. Your billing department is not. Please, for my sanity and my job, do something 🤯

  • ameliabel19 Amelia Simpson (@ameliabel19) reported

    Another massive fail by @bt_uk - cancelling accounts and cutting me off. Luckily the people dealing with it are friendly but I’ve been cut off twice now. And you can’t reverse the cancellation you made for no reason! #badcustomerservice