BT (British Telecom)

BT (British Telecom) Outage Report in Maidstone, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Maidstone come from postal codes ME17 and ME15.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Maidstone, Kent, England 01/17/2026 16:40

January 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Maidstone, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: West Malling, Gillingham, Royal Tunbridge Wells, Maidstone, Rochester, Sittingbourne, Tonbridge, Longfield and Chatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Malling Internet
United KingdomGillingham Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Wi-fi
United KingdomRoyal Tunbridge Wells E-mail
United KingdomMaidstone Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CUnarmed CUnarmed 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CUnarmed) reported

    @bt_uk It's not the speed that's the issue. It's the ping that keeps fluctuating. Jumping for 20 to 40. 40 to 100. 100 back to 20.

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

  • Sandi_L_DS SandiDurnford-Slater (@Sandi_L_DS) reported

    @btbusinesscare @OpenreachHelp #shoutout to Engineer Clive Plummer who stayed until 18:30 on Friday to get to the root of the issue. Basically the cabling on our street is too old and not sufficiently support Business Broadband promised speeds. After 4 engineers we finally get an honest answer.

  • MattyP19 Matthew Pritchard (@MattyP19) reported

    @bt_uk Not really helpful - I’m not a BT customer but the problem is with BT equipment, I’ve reported the problem to Openreach twice but nothing has happened. Can you give me any more help?

  • CUnarmed CUnarmed 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CUnarmed) reported

    @loggerz @bt_uk I've tired Vodaphone, sky and bt in the last 3 months and im having the same issues all the time

  • TGMRadiouk TGM RADIO UK (@TGMRadiouk) reported

    @btbusinesscare Just send an Engineer thats very simple or am trying @virginmedia ordered 4th Jun no service until this day

  • derryAnt_ Anthony 🐜 (@derryAnt_) reported

    The @AmazonPrime app on the @bt_uk set top box is the most glitchy, broken, crash-prone app I've ever come across. I just want to watch @JeremyClarkson corral some sheeps...

  • xAmezTx Amy Louise (@xAmezTx) reported

    @bt_uk my Internet and phone line is down and apparently your customer helpline is closed. What can I do?

  • CUnarmed CUnarmed 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CUnarmed) reported

    All-day today I've got over 100 ping in COD. I need help with my internet. In the last 3 months, I've been with @VodafoneUK @SkyUK, and now I'm with @bt_uk. I had the same package with them all which is a standard 45-60 download (which I do get). 1/3

  • youtrubes Trubes (@youtrubes) reported

    @Jayem80 @btsport Oh yes, I played football with the manager so even at 16/17 had no issues getting in there, which was handy