BT (British Telecom)

BT (British Telecom) Outage Report in Maidstone, Kent, England

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The latest reports from users having issues in Maidstone come from postal codes ME16, ME14 and ME17.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Maidstone, Kent, England 10/18/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Maidstone, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Chatham, Maidstone, Rochester, Royal Tunbridge Wells, Gravesend, Gillingham and Sheerness.

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City Problem Type Report Time
United KingdomChatham Wi-fi
United KingdomMaidstone Internet
United KingdomRochester Wi-fi
United KingdomMaidstone Total Blackout
United KingdomRoyal Tunbridge Wells Total Blackout
United KingdomChatham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • en_djinn EnDjinn (@en_djinn) reported

    Thank you @ramanujoke and @MartianBuu for the raids - sorry to everyone for the internet issues for the last week - I am going to call @bt_uk and get it sorted.

  • AdamBrewster1 Quaranteenage Mutant Ninja Turtle (@AdamBrewster1) reported

    Pretty sure it's impossible to cancel my BT Sports monthly subscription online @btsport

  • en_djinn EnDjinn (@en_djinn) reported

    @bt_uk Our upload has lowered to as low as 0.26 Mbps, tested on multiple devices whilst the "lag" was happening. The connected has never been the same since next door had service installed and the joint outside was replaced, old speeds were 50/12 vs low averages of 20/4 at lowest now.

  • irnbruicecream l (@irnbruicecream) reported

    @bt_uk @EE day 3, still without broadband after BT decided to disconnect me, was sent a mini hub which is only any good for the laptop, can’t connect phones or xboxes. Phoned for an update and no record of order to reconnect, terrible service from BT

  • hello_klol hello-klol (@hello_klol) reported

    @bt_uk It's nice that you're sending an engineer (again) but are you going to refund my father any of the £70/month you have been charging him for at best an intermittent and ridiculously slow service. I'm shocked that you are willing to take advantage of a pensioner in this way.

  • GaryNHughes Gary Hughes (@GaryNHughes) reported

    @bt_uk They are coming to fix it tomorrow!

  • hello_klol hello-klol (@hello_klol) reported

    @bt_uk I can't get over how much you've continued to increase prices for him over the years as he continued to complain, each time promising the next package up will solve his problems while all the while knowing there's a fault on the line

  • TPKMcMahon Teresa McMahon (@TPKMcMahon) reported

    Sick to death of my internet not working. @bt_uk I’ve had engineers out and all sorts. I pay premium.

  • matt31smith Matt smith (@matt31smith) reported

    @bt_uk 6 weeks...5 engineers...7 phone calls..double digit chat help and "don't worry your fibre will be running by 2359 on the 21st of July"..0031 on the 22nd..no broadband.. partner working from home, this is not acceptable and everytime its discussed nothing gets done👎👎👎👎

  • OldGrumpyDaddy Grumpy Dad (@OldGrumpyDaddy) reported

    @bt_uk Yet they didn’t bother to tell the customer this had happened. Where is your clever customer system now