BT (British Telecom) Outage Report in Maidstone, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Maidstone come from postal codes ME16 and ME15.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Maidstone, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Maidstone, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Chatham, Maidstone, Cranbrook, West Malling, Sittingbourne, Royal Tunbridge Wells, Gillingham, Kent, Snodland, Aylesford and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Wi-fi | |
| Maidstone |
Internet | |
| Cranbrook |
Internet | |
| West Malling |
Internet | |
| Sittingbourne |
Internet | |
| Sittingbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Albert Pearce
(@pearce_albert) reported
from
Bapchild, England
@bt_uk It’s crap I have lost 5 BBC and itv channels
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Craig Stone
(@stone_craig) reported
from
Gillingham, England
@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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Graham Allen
(@original_addick) reported
from
South Darenth, England
Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gillian Neilson
(@gillian2410) reported
Within Three days I was promised a call back from @bt_uk to receive an update on a complaint 6 days later still waiting #dreadufulcustomerservice #stayconnected #jokeofacompany
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Adam Rides Again
(@adamridesagain) reported
@bt_uk After I've skipped the "I'm going to cancel" options (because I'm not going to cancel), I'm back to the same menu I get on 150.
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Andy Stanford-Clark
(@andysc) reported
@whaleygeek @JamesBulpin @bt_uk Nice idea! I wonder how much of my “on prem” compute I’d need to move to the Cloud if I turned off the pipes at night, though… it’s just moving the problem, though I bet there’s a significant economy of scale “up there”
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Alex
(@embedded_iot) reported
@andysc @alister_ware @bt_uk Wondering if you can down clock the Pi to save more power?
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Richard Wilson
(@w2aps) reported
At least I can cancel my @btsport @btsportrugby now. Need the money for other life things.
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lee wardle
(@leewardle3) reported
@bt_uk unless customer service stop complaints about yourselves.never give reasons. Stop 2 move home actions no explanation. Open reach engineer comcancel order and stop service completely Will not delete data as requested saying still a customer.
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Jimmy
(@Jimmycambs) reported
@btsportufc @btsport Can’t even order the damn thing , I’m a bt sport customer, not sky but still have the box , normally I could order the boxing on bt box office through that and it gets added to your bill , wtf isn’t available to orderon the bt sport app if your a customer like it has in the past
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David Whale (micro:bit wizard)
(@whaleygeek) reported
@andysc @JamesBulpin @bt_uk It just shows, nobody cares about saving energy as a first class problem. But everyone cares if they suddenly can't afford it. A good way to force innovation and behaviour change, is to constrain resources.
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Adam Rides Again
(@adamridesagain) reported
@bt_uk Do you mean some lines are able to support 900 but not 500? That seems strange. When I look as an existing customer it's not showing me any other options than the one I already have, but as a new customer I can see the 500 is available. Which suggests it's not about the line.
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lee wardle
(@leewardle3) reported
@bt_uk Useless Useless Useless incompetent company to deal with. Go elsewhere for a better price and customer service. You don't get ANY WITH BT