BT (British Telecom) Outage Report in Maidstone, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Maidstone come from postal codes ME17 and ME15.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Maidstone, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Maidstone, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Rochester, Maidstone, Royal Tunbridge Wells, Tonbridge, Chatham, West Malling, Cranbrook, Gillingham and Sittingbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Internet | |
| Maidstone |
Wi-fi | |
| Royal Tunbridge Wells |
Internet | |
| Tonbridge |
Wi-fi | |
| Chatham |
Internet | |
| Maidstone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
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Graham Allen
(@original_addick) reported
from
South Darenth, England
Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Craig Stone
(@stone_craig) reported
from
Gillingham, England
@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
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Mr K.A.Bloomfield
(@Bloomfield1K) reported
from
Hartley, England
@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Ashton
(@JasonAshton84) reported
@bt_uk An upgrade to an existing service. I have attempted to raise my concerns with someone via live chat on your website but Im being told I now need to call up the installation team to rectify this. Even though it’s not my fault. Oh an a paltry offer of £25 for a wasted day.
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Geoff Critchley
(@geecritch) reported
@btsport you have just lost a customer as you have allowed someone else to take over my phone line without my consent. Unbelievable
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Tony Harrison’s Left Tentacle
(@RalstonBhoy) reported
@btbusinesscare Hi, took over an existing business contract existing owner lost the back up (assure) dongle, called the call centre and they can’t help with a replacement?
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Yulia
(@yulia_bulgakova) reported
@bt_uk Trying to sort this out now but it's pretty outrageous that you shut down internet on behalf of someone else requesting it and without notifying or giving few days warning to the current account holder. Essentially anyone can cancel internet at any house under this system.
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Mike
(@IamaDeliveryMan) reported
@bt_uk a fraudulent order was made on my account. You assumed it was down to a data breach on my part. No explanation to how this might of happened. How many of your advisors are working at home? Are you absolutely satisfied with your data management @ICOnews @Ofcom
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Jason Ashton
(@JasonAshton84) reported
@bt_uk I had an engineer scheduled to arrive today between 0800-1300 which I’ve just found out isn’t happening. Nobody decided to call or email me to let me know but instead updated the BT app (which also didn’t give me any sort of notification.) Awful service.
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Prof Pugwash ⭐️⭐️⭐️⭐️⭐️⭐️💙
(@prof_pugwash) reported
Congratulations @bt_uk and @OpenreachHelp on stunningly horrendous service - leaving my isolated 84 year old father without phone line or broadband for 5 weeks (assuming you have it fixed when you say you will) 👏👏 #brokenbritain
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Fraser Lovie 🇺🇳🇪🇺🇬🇧🏴
(@FraxLo) reported
Interesting approach to customer service from @bt_uk today - simply hung up (twice) when the discussion got complicated. Might be time for a switch.
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Anthony Simmonds
(@antsimm1) reported
I recently couldn't make a call Ii needed to make (the payphone was gone and the charging option near the old booth wasn't practical to use). People need to make emergency calls sometimes @bt_uk
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Debbie 😷😷😷
(@DebJ7171) reported
@PizzaTimePetey @bt_uk Had it in my last house too. Never a problem.