BT (British Telecom)

BT (British Telecom) Outage Report in Maidstone, Kent, England

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The latest reports from users having issues in Maidstone come from postal codes ME15, ME99, ME14, ME16 and ME17.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Maidstone, Kent, England 12/19/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Maidstone, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Sittingbourne, Tonbridge, Rochester, Maidstone, Gillingham, Longfield, Chatham, Royal Tunbridge Wells, Gravesend and West Malling.

Loading map, please wait...
City Problem Type Report Time
United KingdomSittingbourne E-mail
United KingdomTonbridge Phone
United KingdomRochester Wi-fi
United KingdomRochester Internet
United KingdomMaidstone Internet
United KingdomRochester Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • wayhomeproject Lesley Gibson (@wayhomeproject) reported

    @bt_uk hub flashing pink and no internet. I’ve already rebooted. Is there a problem in pe9 2?

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @btbusinesscare 900mbps over Wi-Fi. So when is your next gen router and discs out. I was told last year these were being tested in the wild but when are they being sent out. Firmware will never make the discs perform faster. Maybe firmware will sort the SH2 but again…..

  • Johnsuffol john suffok charter (@Johnsuffol) reported

    @bt_uk NO REPLY TO MY TWEET WITH THE EXACT LOCATION OF THE DAMAGED PHONE BOXES AND NO REPLYS WHEN I EMAILED THE CUSTOMER SERVICES ..WHEN A MEMBER OF THE PUBLIC ADVISES OF A FAULT PLEASE AT LEAST REPLY

  • RozKehoe Roz Kehoe (@RozKehoe) reported

    @bt_uk Hi, we have had no broadband for 2 hours in B92 Solihull, can’t get a service update cus we don’t have a landline number - can someone give us an update please?

  • damdanowich Dam (@damdanowich) reported

    Has anything happened around NG20? I’m getting no service and previously I had full 5G coverage @bt_uk

  • traceywinterton Tracey Winterton (@traceywinterton) reported

    @bt_uk Absolutely awful service today! 😡 Sister in law told she is paying for broadband that she doesn’t have but was told there’s nothing you can do about it despite being told by one of your team that this would be taken off her bill. Please sort this.

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @btbusinesscare I have just discovered the whole home Wi-Fi 6 discs. Why has no one reached out to me to advise me if these knowing how high up my complaint went after being mis-sold the ones I have now!!!!

  • MinsterStudios Kerry (@MinsterStudios) reported

    @bt_uk can’t seem to find a cancel TV package on your website. Please can you help?

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @btbusinesscare I doubt it’s they even make a true mesh network. Nevertheless I stuck with them. Fast forward to today my FF 900 service went live. Now it turns out the Smart Hub 2 Wi-Fi itself can’t handle anything above 400mbps. You can only get 900mbps when connected….

  • _studyeveryday study every day 💻📝📚 (@_studyeveryday) reported

    @bt_uk My broadband is down. Estimated fix date is July 1st. I require broadband for work. Who at BT do I speak to to expedite the fix / who do I invoice for costs incurred due to lack of service?