BT (British Telecom)

BT (British Telecom) Outage Report in Maidstone, Kent, England

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The latest reports from users having issues in Maidstone come from postal codes ME17 and ME15.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Maidstone, Kent, England 01/28/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Maidstone, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Chatham, Maidstone, West Malling, Royal Tunbridge Wells, Cranbrook, Rochester, Gillingham, Sittingbourne and Tonbridge.

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City Problem Type Report Time
United KingdomChatham Internet
United KingdomMaidstone Internet
United KingdomWest Malling E-mail
United KingdomRoyal Tunbridge Wells Internet
United KingdomCranbrook Internet
United KingdomRochester TV

Community Discussion

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BT (British Telecom) Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • LexFuturus LexFuturus (@LexFuturus) reported from Longfield, England

    Terrible streaming quality via YouTube! @btsport should have made it freeview #UCLfinal

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • LeeFergusson Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, England

    Real poor quality stream for the Final from @btsport on their You Tube Channel #UCLFinal #TOTLIV

  • neilbays Neil (@neilbays) reported from Wainscott, England

    @JimmyStone_ Down load the BTSport app

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

  • pearce_albert Albert Pearce (@pearce_albert) reported from Bapchild, England

    @bt_uk It’s crap I have lost 5 BBC and itv channels

  • headcornweather Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

  • LeeFergusson Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, England

    Real poor quality stream for the Final from @btsport on their You Tube Channel.

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • natalie_ihw Natalie 🕸 (@natalie_ihw) reported

    @bt_uk Thank you, can see theres now a known problem listed on the website for our area, is it still worth texting or not necessary?

  • nickifyi nicki (@nickifyi) reported

    I think @bt_uk's customer service makes up for their dreadfully slow broadband speeds.

  • Kilirath Ben Reeve (@Kilirath) reported

    @bt_uk How long has this been know and why did you only tell me today? I assume I can cancel my order because I need some form of Braodband for work.

  • Olliee98 😶 (@Olliee98) reported

    @bt_uk Is that acceptable customer service ?

  • ALSxKNK Urgoros (@ALSxKNK) reported

    @bt_uk you are useless @ThreeUK you are useless. Is there not a broadband or mobile data supplier in the south that doesn't go to **** at the sight of rain or snow?! 18gb min download? Bullshit. Guaranteed 4G? Bullshit

  • Ripureii HJB9 / Ripurei (@Ripureii) reported

    @bt_uk internets been down for hours and now the hub is lit up blue and still not working

  • Ripureii HJB9 / Ripurei (@Ripureii) reported

    @bt_uk I called hours ago and they said there was a problem in my area, and the light was orange. Now the light is blue but it still isn't working. I just restarted the hub and still not working even though its blue

  • Ke11yAnson kelly anson (@Ke11yAnson) reported

    @bt_uk Shocking service today from the company who claim to connect. Can’t take details of a bereavement without the password of a dead person. All of this on their bereavement line.

  • Doc_KBrock Dr Kirsty Brock (@Doc_KBrock) reported

    @bt_uk The problem is I can't have my Internet off on that date as I stated in my previous tweet because I am teaching online. I feel like I'm banging my head against a brick wall here. Nobody is listening to what I'm actually saying

  • NachosDad Dan (@NachosDad) reported

    @bt_uk any known problems with your broadband in the MK6 area? Been up and down like a yo-yo all day! 🤬