BT (British Telecom)

BT (British Telecom) Outage Report in Maidstone, Kent, England

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The latest reports from users having issues in Maidstone come from postal codes ME17 and ME15.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Maidstone, Kent, England 02/19/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Maidstone, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Cranbrook, West Malling, Royal Tunbridge Wells, Gravesend, Rochester, Maidstone, Tonbridge, Chatham and Gillingham.

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City Problem Type Report Time
United KingdomCranbrook Phone
United KingdomWest Malling Internet
United KingdomRoyal Tunbridge Wells Wi-fi
United KingdomGravesend Internet
United KingdomRochester Internet
United KingdomMaidstone Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • pearce_albert Albert Pearce (@pearce_albert) reported from Bapchild, England

    @bt_uk It’s crap I have lost 5 BBC and itv channels

  • headcornweather Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AllenHeard Allen Heard (@AllenHeard) reported

    Help me out internet, I have a faulty @bt_uk disc, BT have given me fault reference, told to go back to @EE as I bought from them, (owned by BT anyway) product is guaranteed for 3 years, EE said they only replace within 30 days, each saying the other should replace. Help!!

  • sandjcleaning Sandjcleaning (@sandjcleaning) reported

    @bt_uk have a few issues with account. I upgraded but now my download speeds have been reduced I’m now paying for something I didn’t order. I also should have a previous complaint open from when you charged me £400 for an incorrect bill, I still have not had this sorted out

  • Posers890 Anisha (@Posers890) reported

    @bt_uk BT we are still waiting to hear back from our formal complaint to investigate the awful customer service representative who was very unprofessional, unhelpful and hung up on the call. It’s been over 5 days and you said you will contact us back by now

  • hurleytwit Chris (@hurleytwit) reported

    @bt_uk (3) We are sick of waiting and being ignored. 8 households, most of whom work from home now and NEED a reliable and fast internet service to work and talk with our parents who we are currently not allowed to see. Our current infrastructure isn’t up to it. We need fibre urgently.

  • jess_reeves97 Jessica (@jess_reeves97) reported

    @bt_uk @WeAreOpenreach @OpenreachHelp appalling customer service from BT. Left without internet so unable to work from home during lockdown. Promised a BT hub twice by 2 members of staff. No internet now for 10 days and BT are not helping us get back online!

  • MEGA_AV_INSTALL M.E.G.A. AV (@MEGA_AV_INSTALL) reported

    What is happening with @bt_uk broadband is South London? No service for 7 hours!!!??

  • RickyWise86 Arjay #FBPE 🇪🇺🔶 (@RickyWise86) reported

    @bt_uk Any information about the outage in Telford TF2 area?

  • hurleytwit Chris (@hurleytwit) reported

    @bt_uk The problem this evening was on a Now TV box. But we regularly have issues across all devices. The devices are not the issue, the issue is our slow, unstable copper fed broadband connection. We live 10 meters from our “cab” or cabinet which feeds our street. (1)

  • AThalagavara Ashok Thalagavara (@AThalagavara) reported

    @bt_uk @IWFhotline BT Broadband services is horrible. Getting speed of 1-2 MBps for paying 43£ for a minimum 25 MBps guaranteed speed. BT has not bothered to sort it out in spite of several calls/complaints. Doesn't allow to cancel/exit contract when minimum contractual obligations are not met

  • numptyonloose Zoe Oakley (@numptyonloose) reported

    @martin466004 @bt_uk We had one - with all the stupid ‘press one for this etc’ it just isn’t up to 21st century life. People cannot multitask anymore. Pack of jokers.