Is BT (British Telecom) having an outage in Rochester, Medway, England?

@BTCare Unable to receive any BT TV subscription channels on TV or via BT app after setting up new BT TV box. System says I have no subscription channels? Have tried cust service, but minimum of 2 days for a call back to even start?????

@BTCare had a 'level 3' engineer here all day, attempting to fix my broadband and they appear to have fixed nothing. #wasteoftime #BT

@BTCare My service was due to switch last week but I had to extend my BT service which was all agreed with yourselves but 4 days later you cut me off. You categorically promised to reconnect me on Sunday and promised to call yesterday to confirm but I’ve had to chase every time.

@BTCare I just signed up to new 18 month contract. Wanted the BT Sport deal for 18 month. Not a NEW customer so cant get it. Not great customer service!!

@BTCare Slow speeds & the WiFi is constantly disconnecting from my phone. Who do I contact to get this fixed because we are currently looking at providers to change to

So let me get this straight @btsport. You've lost the rights to loads of football, lost the rights to NBA, lost the rights to UFC and god knows what else, but you want to increase my bill in September? Why would I continue to pay you for a reduced service with fewer products?

@ashlea10711 @BTCare Try Virgin, if you want shameful customer service.

@BTCare Check my other tweet. Your customer service is shambolic at best.

@BTCare Absolutely nothing is happening that is my issue right now

@BTCare @rich_allen85 Without French Ligue 1, I will cancel my TV subscription!

@BTCare Yes with the promise of delivery tomorrow at the latest at point of order, now told completely out of stock which is shocking and your customer service advisor Holly Pilling in Bolton office couldn’t give a damn.

@oxchris @BTCare you need to get hold of their "family and friends" support team, the secret support team for staff because BT know their support to customers is shocking.

@jamescvd1980 @dondinelli @MTKGlobal @BronzeBomber @Tyson_Fury @btsport @RealCFrampton @paddyb_ireland @Stevenward_ @ChampCummings @SamMaxwell88 @mccullough_marc @sugarseantl @frankwarren_tv @BTSportBoxing This is a rough sport, I get the impression its not for everybody. People are way too sensitive & take "talk" WAY too seriously. Never a need to be so butt hurt over stuff like that.