BT (British Telecom) Outage Report in Rochester, Medway, England
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The latest reports from users having issues in Rochester come from postal codes ME3.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent BT (British Telecom) outage reports came from the following cities: Chatham, Sheerness, Maidstone, Upminster, Longfield, Sittingbourne, Gravesend, West Malling, Southend-on-Sea, Stanford-le-Hope, Leigh-on-Sea, Grays, Aylesford, Rochester and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Sheerness |
Internet | |
| Maidstone |
Internet | |
| Upminster |
Internet | |
| Upminster |
Internet | |
| Longfield |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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aimee
(@aimee_bennett97) reported
from
Sutton at Hone, England
@bt_uk our phone line is down, says on the front of our phone “no line” help please
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP
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MMAssault
(@MMAassault1) reported
from
Grays, England
@John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!
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Mark
(@WhiskyOneIce) reported
from
Sutton at Hone, England
@NilWil1972 @bt_uk Bad move Nils 😕 Tell them you want Hub 5 back.... Halo is very unstable so my BT engineer mates tell me 🙄
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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Jason Plom
(@jasonplom) reported
from
Corringham, England
@AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!
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Albert Pearce
(@pearce_albert) reported
from
Bapchild, England
@bt_uk It’s crap I have lost 5 BBC and itv channels
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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Darren Young
(@Road2Kili) reported
from
Gillingham, England
@btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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IndySNPGer🏴🇪🇺🇵🇸 ImWithNicola
(@SoProudScottish) reported
@glasgowcathcart @BBCchrismclaug @btsport Again, do you think banning them from Ibrox will change their beliefs and behaviour, or will the trouble simply be transferred elsewhere? Strict liability will solve nothing. SNP have been in power for a long time. What have they done to solve this scourge in our society?
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Helen Chivers
(@chivers_helen) reported
@bt_uk It changed after speaking to advisor less than 2 hours before. This is the problem. I am so close in abandoning everything.
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Jim
(@jim_slight) reported
@BBCchrismclaug @btsport @policescotland Look in the bright side. At last they are admitting they have a problem
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Hülya
(@HulyaAhmet5) reported
@btsport what is the issue with the channels this evening? Can't even watch a football match properly, as it keeps cutting out
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poppy 🪓
(@poppyvelluto) reported
@bt_uk been told i need to be in for an engineer to fix my internet but was also told it is an outside problem?? i am not off till saturday and no engineers want to come out at the weekend! never getting my internet fixed by you am i 🙃🙃🙃
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J
(@Edite_opulenti) reported
@bt_uk quoted 1-3mbps (frankly not good enough anyway) and have been getting less than 5% of that for the past week. honestly not good enough and honestly feel like we shouldn’t have to pay for your sub-par service.
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BornasLeftPeg
(@RangersAjax) reported
@BBCchrismclaug @btsport @policescotland Rangers not giving a **** and refusing to put up with this type of crap anymore is the real story and it’s a fine one.
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Stone Throw Designs
(@stone_throw) reported
@bt_uk our broadband suddenly dropped out and now has a steady orange light. Tried reporting an outage but not been successful. How can we get this sorted? Seen others in our area have also got an outage. Although the online status checker says no known issues
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Andrew Jenkins
(@AJenkins_AJ) reported
@bt_uk Still no updates on this and still unable to get into account… can’t get through on phone unless prepared to wait over an hour!! Shocking service!
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lee munro
(@officialmunro) reported
@BBCchrismclaug @mstewart_23 @btsport Rangers get more embarrassing each day. You couldn’t write this ****. If someone is not safe in that ******** of a stadium, then shut it down.