BT (British Telecom) Outage Report in Rochester, Medway, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Rochester come from postal codes ME1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Rochester, Medway, England
The most recent BT (British Telecom) outage reports came from the following cities: Rochester, Chatham, Sittingbourne, Southend-on-Sea, Gravesend, Stanford-le-Hope, Maidstone, West Malling, South Benfleet and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Internet | |
| Chatham |
Internet | |
| Sittingbourne |
||
| Chatham |
Internet | |
| Sittingbourne |
Wi-fi | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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Andrew Youngman
(@andrew_youngers) reported
from
Sutton at Hone, England
@bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!
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Graham Allen
(@original_addick) reported
from
South Darenth, England
Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
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Phil Simon
(@LordMontyofWall) reported
from
Sutton at Hone, England
@bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Omid 👨🏻💻
(@OL_Vision) reported
from
Sutton at Hone, England
@btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Adam Pearce 💙
(@adampearceuk) reported
from
Longfield, England
Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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Dani
(@DaniVegaNFL) reported
from
Sutton at Hone, England
What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport
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Craig Stone
(@stone_craig) reported
from
Gillingham, England
@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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Mr K.A.Bloomfield
(@Bloomfield1K) reported
from
Hartley, England
@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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paul littlejohn
(@SuperSolaris) reported
@irwin_jack Woke agenda more important to @btsport than providing quality co comms to the paying viewers. Games gone. @SkyFootball now just as bad
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Carrie Barnaville
(@CarrieBarnavil1) reported
@bt_uk It's still not working how do I DM you ?
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Wobbly head
(@Wibblywobbly87) reported
@btsport Terrible commentary yet again. Have cancelled my subscription. Your heart obviously isn’t in it anymore - no wonder you are so keen to get out.
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The Shires UK/ NEV 🌸
(@Tim_C66) reported
@bt_uk exasperated customer here. 7 days with no broadband, and then today you called me to say the village issue was fixed. You can imagine my happiness at this piece of news Just to let you know it is not! 7 days to fix a local problem is ludicrous #poorcustomerservice
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yoo hoo
(@frankensteirer) reported
@bt_uk The number down to call back for free which the vast majority would do some disabled wouldn't realise and accept charge of which would be free to call back if entered manually no need for the press 3 charge it used to be free should be included within packages especially BT ones
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These days they take the knee.
(@LukeDal80053780) reported
@Elsxn_ @btsport Spoils yer enjoyment having to listen to these box tickers. Ward is awful...end of.
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Daniel Morris
(@Morris_170) reported
@btsport Why is @MotoGP qualifying not available on the BT sport app on catch up? Paying for the basic service and you can't even offer that on catch up? Absolute joke
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Ian_Simracersworld
(@Ian_Simracer) reported
@bt_uk would someone please contact me reference error code on my TV box. Apparently im not a BT TV customer. Funny that as 6.5 years we have been paying you a subscription. Getting pretty fed up with BT incompetence tbh.
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Charlie³⁴ 🏴🇺🇦👙💙
(@dimamynedd) reported
@bt_uk I'm about to lose my coconut with your services. My router is on orange, I've done everything possible online, And getting through to you on the phone is impossible! Terrible!
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Laura
(@DrLauraDryden) reported
@bt_uk More than 24 hours without internet. Flashing purple/orange light on Home Hub 3. Landline is working fine. Can you help me, please? 😞