BT (British Telecom)

BT (British Telecom) Outage Report in Rochester, Medway, England

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The latest reports from users having issues in Rochester come from postal codes ME1 and ME3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Rochester, Medway, England 12/08/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rochester, Medway, England

The most recent BT (British Telecom) outage reports came from the following cities: Southend-on-Sea, Rochester, Maidstone, Sittingbourne, Gillingham, Longfield, Chatham, Gravesend, Stanford-le-Hope, West Malling and South Benfleet.

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City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomRochester Wi-fi
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomRochester Internet
United KingdomMaidstone Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • pearce_albert Albert Pearce (@pearce_albert) reported from Bapchild, England

    @bt_uk It’s crap I have lost 5 BBC and itv channels

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • aimee_bennett97 aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • MMAassault1 MMAssault (@MMAassault1) reported from Grays, England

    @John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.

  • jasonplom Jason Plom (@jasonplom) reported from Corringham, England

    @AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • WhiskyOneIce Mark (@WhiskyOneIce) reported from Sutton at Hone, England

    @NilWil1972 @bt_uk Bad move Nils 😕 Tell them you want Hub 5 back.... Halo is very unstable so my BT engineer mates tell me 🙄

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • johnbarbiebutt john flood (@johnbarbiebutt) reported from Stone, England

    @BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _SamuelPlaysMC_ Samuel Lewis French (@_SamuelPlaysMC_) reported

    @bt_uk Update: I never got through in the end. Is there a direct email that I can use?

  • cuddy271 Michael Cuddington (@cuddy271) reported

    I have read that the UK has one of the worst broadband speeds in Europe and cant even get into the top 40 list worldwide .Likes of @virginmedia and @bt_uk who offer gigabit capabilities are too expensive and what they offer isn't even consistent and the UK regulator knows it.

  • PaulMorris7777 #LockTrumpUp 🍊🍊🍊 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🇵🇸 (@PaulMorris7777) reported

    @bt_uk @rioferdy5 @LiamJPalmer Its only going to work if your provider is BT, and someone at BT is monitoring your social network comments, and someone at BT has the ***** to ban people from those social medias, or cancels their access to the internet. Its not going to work!

  • rutkowska_diana Diana Rutkowska (@rutkowska_diana) reported

    @bt_uk five months without internet during COVID due to horrible customer Service and internal miscommunication within BT. The incompetence of BT employees is beyond comprehension.

  • piquesghost piquesghost🇬🇧 (@piquesghost) reported

    @bt_uk @LiamJPalmer @andrewrobertso5 you broadcast support of a violent organisation that riots and murders people. why do you do that?

  • drealjay_pelle Jay Pelle (@drealjay_pelle) reported

    @UFCEurope @UFCFightPass @btsport Are you out here looking for a job or any other source of income, contact me now, I have a reliable source of income that can help you make weekly profit, contact me now for more information

  • BrambleMum 🌱💙Helen (@BrambleMum) reported from Matlock, England

    @bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."

  • iLondone80 iLondon (@iLondone80) reported

    @btbusinesscare i bought 1hr of hot spot wifi, its not working. cant connect!

  • viverememento85 Rob T-D (@viverememento85) reported

    @alittlebitdan @bt_uk I’d leave them at the first opportunity. We have EE (I know same parent company) but they’ve been brilliant with us. Never moved like

  • jamesduke86 James Duke (@jamesduke86) reported

    @btsport what an arrogant commentator. 20 mins to go and you've killed tigers off. Hopefully martin gillingham never commentates again