BT (British Telecom)

BT (British Telecom) Outage Report in Rochester, Medway, England

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The latest reports from users having issues in Rochester come from postal codes ME3 and ME1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Rochester, Medway, England 03/19/2024 01:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rochester, Medway, England

The most recent BT (British Telecom) outage reports came from the following cities: Gravesend, Aylesford, Maidstone, West Malling, Rochester, Longfield, Gillingham, Chatham, Southend-on-Sea, Grays, Sittingbourne, Tilbury, South Benfleet and Stanford-le-Hope.

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City Problem Type Report Time
United KingdomGravesend Phone
United KingdomAylesford Internet
United KingdomMaidstone Internet
United KingdomWest Malling Internet
United KingdomWest Malling Internet
United KingdomRochester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • eakangk Eakan Gopalakrishnan (@eakangk) reported from Sutton at Hone, England

    @bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.

  • DaveB_mcfc DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • sarahcoburn Sarah Coburn (@sarahcoburn) reported from Hartley, England

    @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

  • JanetEBaldwin Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England

    @fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Wulfeee Nicholas Howell (@Wulfeee) reported

    Hey @bt_uk. I think you could learn a thing or 6 about customer service from @OctopusEnergy. As soon as I am able I shall leave BT and never return. Your short term approach will cost you long term. You could have dealt with my complaint fairly and I'd have stayed a customer.

  • schomike72 M i k e (@schomike72) reported

    @bt_uk I’ve done all that, it’s getting to the point where I actually want to cancel my BT service’s. I know the calls aren’t your fault

  • annkavanagh09 Ann Kavanagh (@annkavanagh09) reported

    @bt_uk my BT box suddenly stopped connecting to Internet. Hub working fine anyone help? Preferably with instructions I can understand

  • KazzaGrims K Grimsley (@KazzaGrims) reported

    @bt_uk Yes an update doesn’t mean a fix date. It’s disgusting it’s taking this long. No sense of urgency

  • brasense Your Bra Fit Service (@brasense) reported

    @btbusinesscare Your CEO complaints representative has cancelled our DD without our knowledge or permission and I’m now being threatened with disconnection. Can you help?

  • tomamason Tom Mason (@tomamason) reported

    @bt_uk Spoke with an advisor who was unable to help because the issue is upstream of the last mile.

  • svvs____ S (@svvs____) reported

    @bt_uk not happy by the service I have received getting your broadband installed. Engineer supposed to come yesterday but nobody showed up. Rang customer service 3 times all to be told different things. Now waiting for a call back today but who knows when it will be installed.

  • AsnuKitchens As-nu Kitchens (@AsnuKitchens) reported

    @bt_uk - Have had no BT Business phone line since Monday, Cloud phone will not receive calls, reported 4 times Monday, reported Tuesday, reported yet again this morning Wednesday. After 22 years of dealing with BT should of gone to virgin, Shocking service.

  • jonsmalldon Jon Smalldon (@jonsmalldon) reported

    Some level of irony that my WiFi is so poor from @bt_uk that I can’t currently load the page to tell them just how bad it’s got or to ask why the promised call has not yet been made to me.

  • londonbluenose London Blue Nose (@londonbluenose) reported

    Truly appalling customer service from @bt_uk. I can see why so many people I know are ditching their landlines. Not had one since last Thursday and continued calls to their support team have got me absolutely nowhere at all!