BT (British Telecom)

BT (British Telecom) Outage Report in Rochester, Medway, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Rochester come from postal codes ME3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Rochester, Medway, England 04/23/2025 10:35

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rochester, Medway, England

The most recent BT (British Telecom) outage reports came from the following cities: Gillingham, Aylesford, Gravesend, Sittingbourne, Upminster, Grays, Maidstone, Chatham, Rochester, South Benfleet, South Ockendon, Canvey Island, Leigh-on-Sea, Sheerness and Rainham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGillingham Internet
United KingdomAylesford Internet
United KingdomGravesend Internet
United KingdomSittingbourne Internet
United KingdomGravesend Internet
United KingdomUpminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • Faith17T Faith Thomas (@Faith17T) reported from Canvey Island, England

    @bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please

  • LordMontyofWall Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England

    @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • TimiraosNatalia Natalia Timiraos (@TimiraosNatalia) reported from Southend-on-Sea, England

    @OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England

    @wellhousecamper @BTCare VOIP is the way to go. Avoids their tragic service.

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nicholashill Nicholas C. Hill (@nicholashill) reported

    Dear @btbusinesscare we notified you on Tuesday that we lost internet. We renewed our contract and were promised a router within 24 hours. It’s Friday & still no router! Your team now tell us no order was placed despite having the paperwork. Awful CS. Contact me ASAP. #btbusiness

  • MichelleBeau3 Michelle Beaumont (@MichelleBeau3) reported

    @bt_uk My husband (James Beaumont) is already in communication with BT. This complaint has already been escalated (many times) but appears to have made no difference! We have been waiting since April to have wifi! 11 no shows.

  • RickyGlew Ricky Glew (@RickyGlew) reported

    @bt_uk hi, my parents have had intermittent broadband and crackly phone lines for a few days, your service update says there's no known faults, how can I get this sorted?

  • pfnickless Pamela (@pfnickless) reported

    @bt_uk your website is about as efficient as your service

  • GarciaGillam Darren Garcia Gillam (@GarciaGillam) reported

    Wtf have the @btsport commentators been watching? #WHUFC been piss poor. Glad didn't bother making the trip to the game

  • ryan_toon Ryan Ennis (@ryan_toon) reported from Newtownards, Northern Ireland

    @smckay1058 @bt_uk Would you like me to speak with BT and get this issue sorted for you Steven?

  • Jordan_13131313 Jordan13 (@Jordan_13131313) reported

    @bt_uk hi there is BT open reach putting in fiber for sky in my small street but when calling BT they say its not available for BT any reason why ? Please help

  • weezie472 Louise Cliff 💙 (@weezie472) reported

    @bt_uk been told its because Open Reach haven't closed down the job, but they say they have. Then BT tell me it can take 24 hours for it to show as closed on your system. But it's over that now. Now apparently there is a fault on the network but can't be reported or fixed til job closed

  • ScottNi69579814 Scott Nixon (@ScottNi69579814) reported

    @bt_uk I have had zero landline since August 4th, multiple times told it will be fix to no avail. My appointment today with an engineer which I was told to wait in for has been cancelled without my knowledge!! WTF IS GOING ON???

  • ROB08264298 ROB (@ROB08264298) reported

    @RCAirCon1 @btsport Another that’s shocking. Talks down her nose. Surly men should do Mens games and women do womens games?