BT (British Telecom)

BT (British Telecom) Outage Report in Hartley, Kent, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hartley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hartley, Kent, England 11/18/2025 07:40

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hartley, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Rochester, London, Chatham, Ilford, Welling, Newham, Dagenham, Gravesend, Stanford-le-Hope, Maidstone, Orpington, West Malling, South Benfleet, Gillingham and Swanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomRochester Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hartley, England

Latest outage, problems and issue reports in Hartley and nearby locations:

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

  • WhiskyOneIce Mark (@WhiskyOneIce) reported from Sutton at Hone, England

    @NilWil1972 @bt_uk Bad move Nils 😕 Tell them you want Hub 5 back.... Halo is very unstable so my BT engineer mates tell me 🙄

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    **** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!

  • MCTundeBella Tunde Bella (@MCTundeBella) reported from Crayford, England

    @SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it

  • DeanCowcher Dean Cowcher (@DeanCowcher) reported from Crayford, England

    @BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo

  • rexon3 Andrew Curtois (@rexon3) reported from Bexleyheath, England

    @btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

  • MikeHead8 Mikey Mike Timebomb (@MikeHead8) reported from Swanley, England

    @MashStPaddy @btsport @BarrowAFC @bromleyfc Tv never cares about fans it's just it was never affecting us before .

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    @btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"

  • AnnieBabes Annmarie (@AnnieBabes) reported from Crayford, England

    @CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected

  • uksov Barry (@uksov) reported from Eltham, England

    @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LockEllie The Vegan Tester Ⓥ (@LockEllie) reported

    @bt_uk Not yet, no. We will see whether my call back today happens and what the follow up on my complaint is.

  • Yasmin_Blamire Yasmin Blamire (@Yasmin_Blamire) reported

    @bt_uk how can you report a fault on the broadband when the page won't even load because my broadband is that slow right now?!

  • hawtdawg Laura Sparkles 🎀✨🖤 (@hawtdawg) reported

    @bt_uk @NiallKavanagh8 What about if it’s just orange? Ours cut out at 5am so the kids white noise went and now we’re all up yay

  • Abbie_SK A B S (@Abbie_SK) reported

    @bt_uk can u send me a returns package please? Cancelled broadband at my old address 3/12 and cust service said they’d send returns package to my new address. Get emails daily telling me to return hub but yet to receive returns info!!

  • iknitpink Veronica (@iknitpink) reported

    @bt_uk 48 hours into a dead landline. So your customer service try to call me on it. What muppets.

  • Sukhz_B Sukhi (@Sukhz_B) reported

    @bt_uk I have this morning received an email telling me the issue has been resolved which it clearly isn’t. I am on day 7 of again using my own personal data.

  • africanimpi GF (@africanimpi) reported

    @mandown46 @bt_uk Same issue. Just moved into new house and previous owner didn't cancel. Bt cancelled my broadband but still emailed saying activation on 16th Dec. Now have to wait 28 days apparently. Spent 2 hours on the phone yesterday 1st hour on hold.

  • norfolkbirdtour Marcus Nash (@norfolkbirdtour) reported

    Still no @bt_uk phone line, deadline to fix it missed, poor service. Fault happens regularly - years of underinvestment in the rural telecoms infrastructure (wires wearing, poles too old to service), while priority is given to urban fibre rollout, and yet we don’t pay any less.

  • alisonleary1 Prof Alison Leary 💙 (@alisonleary1) reported

    @bt_uk No I advised the BT landline I pay for each month is not working. Aware @OpenreachHelp do the work but it doesn't really help me resolve the issue.

  • Twisted_Rose_ Rose (@Twisted_Rose_) reported

    @bt_uk @RoMac_Art ... To check her lung function. You've in effect stranded a vulnerable person alone at the worst time of an incredibly terrible year! I hope you resolve this as a matter of urgency!