BT (British Telecom)

BT (British Telecom) Outage Report in Hartley, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hartley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hartley, Kent, England 12/28/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hartley, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Ilford, Rochester, Bexleyheath, Gillingham, Sevenoaks, Newham, Barking, Westerham, Maidstone, Longfield, Dagenham, Abbey Wood, Chatham and Welling.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomIlford Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hartley, England

Latest outage, problems and issue reports in Hartley and nearby locations:

  • LordMontyofWall Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England

    @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

  • LexiJane_x Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

  • seankerrigan Sean Kerrigan (@seankerrigan) reported from Ilford, England

    @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FionaMacBain Fiona MacBain (@FionaMacBain) reported

    Both @bt_uk and @tulloch_homes giving directly contradictory stories. Spent ages on phone to both. No resolution. Site manager didn’t return calls. Appalling customer service, very disappointing.

  • BigSteinDog GR1 (@BigSteinDog) reported

    @bt_uk since changing from regular Wi-Fi to business fibre optic my signal is absolutely horrendous on the Xbox - any way of signal boosters or anything to make it better or am I going to need to revert back to normal Wi-Fi?

  • FionaMacBain Fiona MacBain (@FionaMacBain) reported

    @tulloch_homes @bt_uk Thank you, he was in touch this morning and gave me access to the house where the wifi is ready to use. The fault seems to be terrible communication between Outreach and @bt_uk who have cancelled my wifi order.

  • HomeInDouai Melon Husk. (@HomeInDouai) reported

    @FionaMacBain @bt_uk @tulloch_homes I hope you get this sorted soon Fiona, this sounds like like truly awful customer service/interaction from both companies.

  • CoolPasty Adam Baker (@CoolPasty) reported

    @bt_uk moving your speed test to app only is ridiculous. I am a pc user mainly and want to test my connection on pc. Your advice also used to say use a wired connection as it eliminates potential problems with wifi. I don’t get your logic.

  • stepehnm stephen macauley (@stepehnm) reported

    @bt_uk The fault is it’s I have an orange light on my hub they said there was a power outage in my area

  • aicodingharis NP Haris (@aicodingharis) reported

    @bt_uk Can you please ask your customer support head to call BT Business support and book a socket shift as a customer? I feel that mostly he will resign by himself.

  • cloudyoshimoto CloudYoshimoto (@cloudyoshimoto) reported

    @virginmedia as gamer, your network is the worst! High latency crap. My entire home is wired, only me using your 1Gb fibre **** and another night of disappointment. I am going to @bt_uk which is better reviewed based on customers experience. Given up after 1 year of crap excuses.

  • leahdedonk (@leahdedonk) reported

    Your site has been down for 2 weeks @btsport

  • w123ckc Chris Chatfield (@w123ckc) reported

    @bt_uk Be very careful when you join BT. My mothers broadband was upgraded recently as the cameras and alarms in her house needed more bandwidth. She is 93 with Alzheimer’s. We specifically said we didn’t want “Digital Voice” as her carecall emergency service won’t work with it