BT (British Telecom) Outage Report in Hartley, Kent, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hartley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Hartley, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, East Ham, Upminster, Sevenoaks, Dagenham, Barking, South Benfleet, Gillingham, Woolwich, Abbey Wood, Charlton, Ilford, Newham, Dartford and Thamesmead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
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| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hartley, England
Latest outage, problems and issue reports in Hartley and nearby locations:
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it
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Rotarian Zena
(@RotarianZena) reported
from
Halstead, England
Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected
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Mikey Mike Timebomb
(@MikeHead8) reported
from
Swanley, England
@MashStPaddy @btsport @BarrowAFC @bromleyfc Tv never cares about fans it's just it was never affecting us before .
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Jason Plom
(@jasonplom) reported
from
Corringham, England
@AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.
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MMAssault
(@MMAassault1) reported
from
Grays, England
@John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.
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Dean Cowcher
(@DeanCowcher) reported
from
Crayford, England
@BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Ford
(@LisaFord17) reported
@bt_uk @bt_uk this really isn’t good enough. it is your mistake. I checked my order back in Mar. No mention of BT sport. How is a customer supposed to predict which random services might get added to their bill that they’ll need to pay for in order to get a refund? Just send a new bill!
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100% Paper Hands
(@cryptom64126539) reported
@bt_uk @MirrigoldS It is a crap crap service. Lost time of how often my phone will tell me my password for BT email is wrong for a day before miraculously it works again. And why does the webmail take twice as long as anyone else's service to refresh. And now nothing
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Temuri
(@_Temuri) reported
Shout out to Rajni from @bt_uk for helping me with what I thought was a billing issue 🙌
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Doc Atherton Esq.
(@realdocatherton) reported
. @bt_uk Hi. I presume you are aware the BT email is down at the moment?
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Robert Lloyd
(@rlloydpr) reported
Looks like @bt_uk email is down. :(
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Dana Haqjoo
(@danahaqjoo) reported
. @bt_uk Hello. My BT email has been down for last 30 mins or so. I see there may others reporting this. Any idea of when it might be fixed? Thanks.
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Mark Batson
(@batty_batson) reported
@bt_uk Hi there, unable to access my email since 13.45 today. Is there a more widespread issue. Over 500 reports on downdetector in last hour.
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Helder Lemos
(@helderlemos1) reported
BT Email servers access extremely slow, snail-paced. In fact just stopped altogether this moment. In contrast, Microsoft Outlook/HotMail/Live email access & Google Gmail working with no access or speed issues or any problems @bt_uk
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Mark Batson
(@batty_batson) reported
@bt_uk @MirrigoldS Sorry to hijack this thread but, I am unable to login either in email client or via the website. Downndetector has over 500 reports in the last hour.
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billy omalley
(@b11oma) reported
from
Warrington, England
@bt_uk is there a problem with Bt email