BT (British Telecom)

BT (British Telecom) Outage Report in Hartley, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hartley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hartley, Kent, England 06/06/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hartley, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Orpington, East Ham, Newham, Chatham, Abbey Wood, Stanford-le-Hope, Dagenham, West Malling, South Benfleet, Aylesford, Rochester, Ilford, Sevenoaks and Sidcup.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hartley, England

Latest outage, problems and issue reports in Hartley and nearby locations:

  • AndrewCrowe11 Andrew Crowe (@AndrewCrowe11) reported from Kings Hill, England

    @bt_uk she also has NO television engineer came last Saturday and said couldn’t help, hard lines!!!!!

  • AndrewCrowe11 Andrew Crowe (@AndrewCrowe11) reported from Kings Hill, England

    @bt_uk The phone number has been disconnected from the company. It has not been reconnected to my mother-in-law. This is now nearly a week without her phone number. She is 86 years old and lives on her own and is very vulnerable. If anything happens this is really down to you

  • alanburkittgray Alan Burkitt-Gray (@alanburkittgray) reported from London, England

    @bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her

  • kylepont KP 🇺🇸 (@kylepont) reported from Ilford, England

    Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • DaveB_mcfc DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    @bt_uk Despite being told at 1pm that problem is sorted, broadband goes down again at 8pm. Text service says incoming line is fine so it must be our router, but your online fault checker says there is still a problem. Told to ring back tomorrow at 8am. Not good enuf, sort it out !!!

  • DaveB_mcfc DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • JanetEBaldwin Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England

    @fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.

  • sarahcoburn Sarah Coburn (@sarahcoburn) reported from Hartley, England

    @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • plattste steve platt (@plattste) reported from Ilford, England

    @BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • eakangk Eakan Gopalakrishnan (@eakangk) reported from Sutton at Hone, England

    @bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • excitedpixels Jeremy Wood (@excitedpixels) reported

    @bt_uk @BTCare @EE wow I've never dealt with such awful companies. It's been a total farce. All recorded for shock value how bad the journey has been. Def worthy of a CG bt creator comforts. Am un funny joke. I'm lost for words. :( so so bad. Nightmare.

  • MouldyOldDoh MOD (@MouldyOldDoh) reported

    @btbusinesscare Being able to fix things yourself, that the supplier got wrong, is not a sales argument. Be better.

  • pop_ruth Ruthyxx (@pop_ruth) reported

    @bt_uk hi can you help our bills have gone up within a month no idea why and very confused

  • FACoachdazza ⚒️Darren Skingle⚒️ (@FACoachdazza) reported

    @Denner7s Glen Twaddle needs to be put out to pasture …… talk absolutely shite !! Awful commentating these days on @btsport

  • TopSixNextYear Top Six Next Year (@TopSixNextYear) reported

    Hey @BTCare. Seems to be an internet outage over the bridge tonight. #ForeverInOurShadow

  • anniefoss annie sands (@anniefoss) reported

    Is the 4g hub down again? @bt_uk thanks

  • beccasiann becca (@beccasiann) reported

    @bt_uk can someone please help? Our hub has a solid blue light but we have no internet connection 🫠

  • FeelitWorking aka James Bond (@FeelitWorking) reported

    @bt_uk @WeAreOpenreach There is no issue with minimum radius, sharp or too many bends. It's a run from a pole right outside with updated service to it... I just want the bracket supporting the cable screwed in to brick and cable down the side, not front as it will be on the wrong side for equipment.

  • FeelitWorking aka James Bond (@FeelitWorking) reported

    @bt_uk It seems a waste of @WeAreOpenreach time to order a service, then find the person will not put a bracket on to a brick wall or take the cable down the side of a house! Routing of a cable and bracket is nothing to do with service availability. @WeAreOpenreach can you comment?

  • FeelitWorking aka James Bond (@FeelitWorking) reported

    @bt_uk still having major problems trying to find out if you can install a new service BEFORE I order. I need a cable secured by a bracket on brick, not upvc board and down the side of the house, not front. Why can't anyone discuss this? I don't want to cancel on the day itself!