BT (British Telecom)

BT (British Telecom) Outage Report in Hartley, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hartley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hartley, Kent, England 04/23/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hartley, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Sidcup, Dagenham, Newham, Woolwich, Orpington, Charlton, Welling, Aylesford, Gravesend, Upminster, Grays, Bexleyheath, Ilford and Maidstone.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hartley, England

Latest outage, problems and issue reports in Hartley and nearby locations:

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • LordMontyofWall Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England

    @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • seankerrigan Sean Kerrigan (@seankerrigan) reported from Ilford, England

    @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • LexiJane_x Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Harryjtaylor Harry Taylor (@Harryjtaylor) reported

    @bt_uk Hi Claire. I've reported the problem and it says the engineers are fixing it. But I've had no text back with an estimated fix time or anything and it's still flashing purple ☹. Thank you.

  • Centrefuter Mr Free Speech - Centrefusenik (@Centrefuter) reported

    @bt_uk Wtf does this have to do with BT ffs

  • JonesMarkHardi1 Jones Mark Harding (@JonesMarkHardi1) reported

    @bt_uk do you support BLM?

  • dmcropley Dave™ (@dmcropley) reported

    Hey @bt_uk what's the best number to call to discuss leaving my current ISP and hooking up your Fibre to the premises service?

  • JasonAshton84 Jason Ashton (@JasonAshton84) reported

    @bt_uk Hi Sharonk, the service is up and running now finally. However the person I spoke to who raised the complaint (Katie, Katherine? I didn’t write it down unfortunately) said she would be back in contact with me to arrange appropriate compensation given I wasn’t notified 1/

  • billbj Bill Bankes-Jones 🕷 (@billbj) reported

    @bt_uk OMG PLEASE PLEASE PLEASE HELP ME! Every time I dial my own landline it says ‘you’ve dialled an incorrect number’ every time I report a fault it says ‘no fault now a text saying account closed I only opened it yesterday 😱 …1/2

  • itsCloaxx ️Cloaxx (@itsCloaxx) reported

    This is gonna be my last tweet regarding this, but @bt_uk is saying another outage has happened and 24/48 hours without wifi again. It's getting really ridiculous, especially when I have 6th form work to get done online by a deadline :/

  • JasonAshton84 Jason Ashton (@JasonAshton84) reported

    @bt_uk As the SMS I was supposedly sent was never delivered due to a fault at your end. Katie/Katherine agreed £25 for a missed appointment was insufficient given I’d taken a day’s leave from work as me or her wouldn’t work for £25 a day. Following this an engineer failed to show 2/

  • tinybookreview1 Leonie (@tinybookreview1) reported

    @bt_uk having issues with our FTTP solid orange light. We’ve tried resetting the hub and other troubleshooting but nothing is working. As we have FTTP we don’t have a landline number so it won’t give us a number to call for assistance. Can someone please assist?

  • EllisCummings13 Ellis ✌🏻 (@EllisCummings13) reported

    @bt_uk I’ve done that earlier, it just says there’s a problem in the area unfortunately.