BT (British Telecom)

BT (British Telecom) Outage Report in Herefordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Herefordshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Herefordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Herefordshire, England 11/04/2024 13:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Herefordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Hereford and Ross on Wye.

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City Problem Type Report Time
United KingdomHereford Internet
United KingdomHereford Internet
United KingdomHereford Internet
United KingdomHereford Internet
United KingdomHereford Internet
United KingdomHereford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Herefordshire, England

Latest outage, problems and issue reports in Herefordshire and nearby locations:

  • Chris_DMLab Chris Tipping (@Chris_DMLab) reported from Herefordshire, England

    @btbusinesscare And still no engineer, no service, but amazingly another bill 🤔

  • becky_willett Becky Purvin (@becky_willett) reported from Herefordshire, England

    Awful service from @bt_uk waited in all afternoon for the 2nd time and no one has turned up again, keep getting promises of call back but no one ever does 😡 appalling customer service

  • Davred61 David Redmayne (@Davred61) reported from Kington, England

    @bt_uk I had hoped a recent complaint with BT had been resolved. I have now had £649 taken from my bank for the non return of a handset the demand for which BT had said was an error & I need not worry about it! Although I emailed them this morning BT have not replied. Disgusting

  • Bulldog_Badger Bulldog Badger (@Bulldog_Badger) reported from Herefordshire, England

    @btsport cancelled my BT sports package because of the PPV rip offs, when I subscribed UFC was included in the price.. I was mis-sold so not only have you not made a sale, you lost a customer!

  • lexan71 Colin Edwards (@lexan71) reported from Herefordshire, England

    @bt_uk you are worse than useless. We are on superfast2 broadband & our speed is a miserly 24Mb, which is slower than we had with superfast1! Waited 3 weeks for an engineer. He confirmed it was slow and left saying you would be in touch within 72 hours, that was 96 hrs ago! 😩

  • Eddieshred1 Mark Manuel (@Eddieshred1) reported from Herefordshire, England

    @Brianengfixit @FansAgainstVAR_ @btsport They are now ignoring poor VAR decisions because they are getting paid for the VAR cameras and don't want it binned off

  • mskay87 mskayleighdavies (@mskay87) reported from Credenhill, England

    @bt_uk why is my broadband not working .... again .... hr4

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ZulqeUK Zulqe (@ZulqeUK) reported

    @bt_uk fix my ping

  • MrJDashwood The Dashwood Studios (@MrJDashwood) reported

    @bt_uk @BTGroup @btbusinesscare so give yourselves a Pat on the back, 10 months to get my Fibre turned on, it lasted a week and it’s off. SERIOUSLY !! Do you have any idea of the damage you have caused to my work, Financially & let’s not even start mentally, can’t take any more!

  • HANNIGRAMARIES ☆Andy ☆ (@HANNIGRAMARIES) reported

    @bt_uk hi my mum got new internet put in and it was supposed to be active from the 17th but its not working

  • chandlerfish Paul Chandler (@chandlerfish) reported from Lamlash, Scotland

    @btsport Have your app on an iPhone so that we can watch rugby and mirror via AppleTV hdmi adaptor to our TV. When logged on for the rugby we got message this evening saying we can no longer do this after 10 April because of piracy issues unless our subscription allows this. 😞

  • Catheri35960183 Catherine Butler (@Catheri35960183) reported

    @bt_uk Just had the rudest call from one of your broadband customer service calls, started getting annoyed with me! Have hung up and am now looking for a new broadband provider - hopefully one where their staff have manners!!

  • aimeejayneyoung Aimee Young (@aimeejayneyoung) reported

    ... we're on day 3 of no Internet. Makes life wfh & with a toddler really difficult & there's literally been no update or communication direct from @bt_uk It's such a disappointing way to handle customer care. I get its more complex than flicking a switch but comms would be 👍🏻

  • s____o91 🤷🏻‍♀️ (@s____o91) reported

    @bt_uk Hi Nicola, I live in a student house so idk my landline number is there any alternative solution ???

  • daveb1973 David Babb (@daveb1973) reported

    @bt_uk So the managers callback that was promised within 4 hours is now over 13 hours and still no contact. Do yourselves a favour and avoid BT at all costs, they genuinely do not care in the least about the problems they cause.

  • dochill82 Chris Hill (@dochill82) reported

    @bt_uk really poor customer service today. Was told I needed to modify change of address order, did so, was promised confirmation of order and email contact. No email yet, no confirmation on app and tried phoning 3 times but got no answer.

  • CAnt70 CaptainAntMan 🇬🇧 🍀🇺🇸 🇬🇧🍀 🇺🇸 🇬🇧🍀 (@CAnt70) reported

    @bt_uk And why is your WiFi so bad tonight then. Answer that? Lots of comments on here too. It's definitely you. Not us.